Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Clearstream

Location: Pensacola, Florida, United States

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: April 07, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote (with specified overlap hours)

🚀 Role Summary

• Lead the end-to-end product design for Clearstream's web and mobile applications, focusing on user experience and visual aesthetics.

• Drive the evolution and maintenance of Clearstream's design system, ensuring consistency and scalability across all product touchpoints.

• Collaborate closely with engineering and product teams to translate complex requirements into intuitive and high-quality user interfaces.

• Champion design quality, usability, and craft, contributing to a cohesive and refined product experience for churches and non-profits.

• Develop a deep understanding of customer needs, market trends, and the non-profit technology landscape to inform design decisions.

📝 Enhancement Note: While the core role is Product Designer, the emphasis on "exceptional taste," "strong product thinking," and "care for the church" as well as designing for B2B SaaS products like Linear, Typeform, Intercom, Slack, OpenPhone, and Notion, indicates a strong need for user-centric design principles applied to a specific niche market. This role requires a blend of creative execution and strategic product insight, typical of mid-level to senior product designers in a focused SaaS environment.

📈 Primary Responsibilities

• Own the design of new features and improvements for Clearstream's web and mobile applications, from ideation through to implementation.

• Create wireframes, user flows, interaction designs, and high-fidelity visual mockups to effectively communicate design concepts.

• Develop and maintain a robust design system, including components, styles, and guidelines, to ensure brand consistency and design efficiency.

• Actively participate in product strategy discussions, providing design perspectives and user advocacy.

• Conduct user research, usability testing, and competitive analysis to gather insights and validate design decisions.

• Collaborate with engineers to ensure accurate implementation of designs, providing clear documentation and support during the frontend handoff process.

• Identify and address design issues, inconsistencies, and edge cases within the product and code reviews.

• Contribute to the overall brand experience, ensuring visual consistency across digital products and marketing materials.

• Stay abreast of industry trends in product design, UX/UI, and B2B SaaS to continuously elevate design standards.

📝 Enhancement Note: The responsibility to "own and evolve the design" and "ship new features and improve existing ones" clearly positions this role as a primary driver of the product's visual and interactive development. The mention of "design systems" and "frontend stack (Vue 3, Tailwind, TypeScript)" implies a need for a designer who understands the practicalities of implementation and design for scalability.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience, is expected for a mid-level role.

Experience: A minimum of 2-5 years of professional experience in product design, UX/UI design, or a closely related field, with a strong portfolio showcasing modern web and mobile product experiences, particularly within B2B SaaS environments.

Required Skills:

• Product Design & UX/UI: Proven ability to design intuitive, user-centered interfaces for web and mobile applications.

• Figma Proficiency: High proficiency in Figma for wireframing, prototyping, component creation, and design system management.

• Product Thinking: Demonstrated ability to understand product goals, user needs, and technical constraints, and to translate them into effective design solutions.

• Design Systems: Experience creating, maintaining, or significantly contributing to a design system.

• Visual Design: Strong aesthetic sensibilities with expertise in typography, color theory, layout, and visual hierarchy.

• Interaction Design: Ability to design smooth and logical user interactions and transitions.

• Frontend Handoff: Solid understanding of web development principles and processes, including familiarity with frontend stacks (e.g., Vue 3, Tailwind, TypeScript) to facilitate effective collaboration with engineers.

• Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions and rationale clearly.

• Detail Orientation: A keen eye for detail, ensuring consistency, polish, and quality in all design outputs.

Preferred Skills:

• Experience designing for mission-driven organizations such as churches or non-profits.

• Familiarity with user research methodologies and usability testing.

• Experience with responsive design principles and implementation across various devices.

• Understanding of accessibility standards (WCAG).

• Basic knowledge of Vue.js, Tailwind CSS, or TypeScript.

📝 Enhancement Note: The explicit mention of "strong design and UX instincts," "excellent product thinking," and "high proficiency in Figma or Paper" (likely a typo for Figma) along with explicit mention of the frontend stack, strongly guides the qualification requirements. The "2-5 years" experience level is inferred from the responsibilities and the expectation of owning design systems and features independently.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A minimum of 2-3 detailed case studies showcasing your product design process from problem identification to solution. Each case study should clearly articulate the problem, your role, the design process, key decisions, challenges faced, and the impact of your design solutions.

• Process Documentation: Demonstrate your ability to document design processes, including user flows, wireframes, and interaction specifications.

• System Design: Include examples of how you've contributed to or managed design systems, showcasing component libraries, style guides, and pattern documentation.

• Visual Polish: High-quality visual examples of finished product interfaces, highlighting attention to detail in typography, spacing, color, and overall aesthetic.

• Cross-Platform Consistency: Examples that demonstrate your ability to maintain design consistency across web and mobile platforms.

Process Documentation:

• Workflow Design: Showcase examples of mapping out user journeys and defining interaction flows for complex features.

• System Implementation: Provide evidence of how your designs are translated into functional code or how you collaborate with engineers to ensure faithful implementation.

• Performance Analysis: Include examples where design iterations led to measurable improvements in user engagement, conversion rates, or task completion times.

📝 Enhancement Note: The application explicitly asks for "a few examples of your design work." For a Product Designer role, especially one emphasizing systems and product thinking, a portfolio that details the process is crucial. This section infers the types of examples that would be most impactful, aligning with the stated responsibilities and required skills.

💵 Compensation & Benefits

Salary Range: $90,000 – $125,000 USD per year. This range is competitive for a mid-level Product Designer role in the US, especially for a remote position with a company offering a 4-day work week and comprehensive benefits. The specific salary within this range will depend on the candidate's experience, skills, and alignment with the company's mission.

Benefits:

• 4-Day Work Week: Enjoy a 36-hour work week with a three-day weekend year-round.

• Premium Healthcare: 99% company-paid premium healthcare coverage through Blue Cross Blue Shield, with 75% company-paid dependent coverage.

• Comprehensive Insurance: 100% company-paid vision, dental, and life insurance.

• Retirement Savings: 5% 401(k) match.

• Paid Time Off: 5 PTO days in year one, increasing to 10 PTO days per year starting in year two.

• Paid Sick Time: Generous paid sick leave.

• Holiday Leave: Minimal working hours during the week of Christmas and New Year’s.

• Bonuses & Allowances: Annual Christmas bonus, annual compensation review, phone allowance, and gym allowance.

Working Hours: The team works a 36-hour week, resulting in a 4-day work schedule. Candidates must have at least a six-hour overlap with 7:00 AM - 4:00 PM ET. This flexibility allows for distributed teams while ensuring core collaboration hours.

📝 Enhancement Note: The salary range and benefits are explicitly stated in the job description. The enhancement focuses on contextualizing the salary within the market and highlighting the most attractive benefits for operations professionals, such as flexibility and comprehensive health coverage. The 4-day work week is a significant differentiator.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically SaaS for Non-Profits and Churches. Clearstream operates in a niche but growing market, providing essential communication tools to faith-based organizations. This industry focus implies a culture that values mission, service, and community impact.

Company Size: Small, detail-oriented, tight-knit team. This suggests a collaborative environment where individual contributions are highly visible and impactful. It also implies a need for self-starters who can manage their workload with autonomy.

Founded: The company's founding date is not specified, but its current scale (serving over 9,000 churches and non-profits) indicates a mature product and a stable, growing business.

Team Structure:

• The Product Designer will be the sole designer on the team.

• They will work closely with the Director of Engineering and the rest of the product team, implying close collaboration with engineering and potentially other product stakeholders.

Methodology:

• A high standard for the work shipped is emphasized, indicating a focus on quality and craftsmanship.

• The team works four days per week, indicating a commitment to work-life balance and employee well-being.

• A strong emphasis on understanding the product, customers, and the specific market (church and non-profit technology space) is expected.

Company Website: https://clearstream.com/

📝 Enhancement Note: The company description highlights a "small, detail-oriented, tight-knit team" with a "high standard for the work." This implies a culture that values meticulousness, collaboration, and a shared mission. The "4-day work week" is a significant cultural differentiator. The niche market focus (churches and non-profits) is crucial for understanding the company's mission and user base.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer, responsible for owning significant design efforts. While it's the "sole designer," the reporting structure to the Director of Engineering suggests a collaborative, non-hierarchical relationship rather than a management track. The focus is on deep individual contribution and design excellence.

Reporting Structure: The Product Designer will report into the product development structure, working most closely with the Director of Engineering and the broader product team. This indicates a collaborative relationship where design is integrated early in the development cycle.

Operations Impact: The Product Designer will have a direct impact on the usability, adoption, and overall user satisfaction of Clearstream's core communication products. By owning the design evolution, they will shape how thousands of churches and non-profits engage with their communities, directly influencing the effectiveness of these organizations. Their work contributes to the company's mission and market position.

Growth Opportunities:

• Design System Leadership: Opportunity to become the recognized expert and leader for Clearstream's design system, potentially expanding its scope and influence.

• Product Ownership: Deepen expertise in the church and non-profit technology space, becoming a go-to authority on user needs and market opportunities within this niche.

• Cross-Functional Influence: Grow influence across product and engineering by consistently delivering high-quality design and advocating for user needs.

• Potential for Specialization: As the company grows, there may be opportunities to specialize in specific areas of product design or to mentor future design hires.

📝 Enhancement Note: The role is the "sole designer," which presents both a challenge and a significant growth opportunity. The emphasis is on individual contribution and ownership rather than managing a team, making it ideal for someone who wants to deepen their design craft and strategic product input within a specific domain.

🌐 Work Environment

Office Type: While Clearstream offers remote, in-office, or hybrid options, this specific role is advertised as "TELECOMMUTE" and "Fully Remote." This means the primary work environment will be a home office. The company does mention a Pensacola, Florida location, suggesting there might be a physical office where some employees choose to work.

Office Location(s): Pensacola, Florida, United States is listed as a primary location. However, the "TELECOMMUTE" designation and the requirement for overlap with ET hours indicate that the role is open to remote candidates within the United States.

Workspace Context:

• Remote Collaboration: The environment is geared towards remote collaboration, requiring strong digital communication tools and practices.

• Autonomy and Trust: The 4-day work week and remote nature suggest a culture of trust and autonomy, where employees are expected to manage their time effectively to meet deadlines.

• Tools and Technology: While not explicitly stated for the workspace, the role requires proficiency in Figma, and collaboration will likely involve tools like Slack, Zoom, and project management software.

Work Schedule: The team operates on a 4-day work week (36 hours). Core collaboration hours require a six-hour overlap with 7:00 AM - 4:00 PM ET. This provides significant flexibility while ensuring team alignment.

📝 Enhancement Note: The "TELECOMMUTE" and "Fully Remote" labels are key. While a physical location (Pensacola, FL) is mentioned, the role is designed for remote work. The specific overlap hours are critical for candidates to assess their ability to integrate into the team's workflow.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Application: Submit resume, design examples (portfolio), and a required 1-2 minute introductory video.

2. Zoom Interview: Conversation with the Director of Engineering and Director of Operations. This stage assesses cultural fit, communication skills, and initial alignment with the role's requirements.

3. Design Challenge: A compensated task expected to take 4-6 hours. This will evaluate practical design skills, problem-solving abilities, and product thinking.

4. Reference Check: Standard verification of past employment and performance.

5. Final Zoom Interview: Discussion of the design challenge, final Q&A, and evaluation of overall fit.

Portfolio Review Tips:

• Video Introduction: Make your video concise, enthusiastic, and directly address why you're a good fit for Clearstream's mission and this specific role. Highlight your passion for design and serving the church.

• Case Study Depth: For each case study, clearly outline the problem, your specific contributions, the iterative design process, and quantifiable results or learnings. Use visuals effectively to demonstrate your design thinking.

• Figma Mastery: Be prepared to discuss your Figma workflow, component strategy, and how you maintain design systems for efficiency and consistency.

• Product Thinking Emphasis: Showcase how you approach problems from a user and business perspective, not just an aesthetic one. Discuss trade-offs and strategic considerations in your design decisions.

• Frontend Awareness: Be ready to discuss how you consider the technical feasibility of your designs and how you collaborate with engineers during handoff.

Challenge Preparation:

• Understand the Product: Thoroughly research Clearstream's existing web and mobile applications, target audience (churches/non-profits), and competitors.

• Focus on Problem-Solving: The challenge will likely involve solving a specific design problem. Approach it systematically, starting with understanding the requirements and user needs.

• Demonstrate Process: Clearly articulate your thought process, the tools you used, and the rationale behind your design choices.

• Time Management: Practice working within a time constraint similar to the challenge duration. Prioritize key elements and deliver a polished outcome.

📝 Enhancement Note: The application process is clearly outlined and includes a unique video introduction requirement. The "design challenge" is a standard but important part of the process for designers, and preparation should focus on demonstrating the skills and mindset sought by the company.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for wireframing, UI design, prototyping, and design system management. Mastery is explicitly required.

• Paper/Sketching Tools: For initial ideation and rapid prototyping.

Analytics & Reporting:

CRM & Automation:

Frontend Stack:

• Vue 3: Understanding the framework used by the frontend team is highly advantageous for effective design handoff and collaboration.

• Tailwind CSS: Familiarity with this utility-first CSS framework can help designers create more implementable and consistent designs.

• TypeScript: Knowledge of TypeScript can aid in understanding the codebase and designing for type safety and predictability.

📝 Enhancement Note: Figma is the only tool explicitly mandated. However, understanding the frontend stack (Vue 3, Tailwind, TypeScript) is highlighted as a significant advantage, indicating that designers who have experience working with or understanding these technologies will be better equipped for effective collaboration and design implementation.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A strong commitment to serving the local church and non-profit sector. This value permeates all aspects of the company's work.

• Quality & Craftsmanship: A high standard for the work shipped, emphasizing detail, refinement, and excellence in design and development.

• Collaboration & Tight-Knit Team: Working together effectively in a small, focused team environment, valuing mutual support and shared goals.

• Work-Life Balance: Demonstrated commitment through the 4-day work week, valuing employee well-being and sustainable productivity.

• Detail-Oriented: A meticulous approach to product development, ensuring that small details contribute to a high-quality user experience.

Collaboration Style:

• Integrated Product Team: Designers work closely with engineering and product management, fostering a collaborative environment where design is an integral part of the development process.

• Direct Communication: In a small team, expect direct, open, and concise communication.

• Cross-Functional Input: The role involves working with various stakeholders to gather insights and ensure designs meet diverse needs.

📝 Enhancement Note: The company explicitly states its mission to serve churches and non-profits, which is a core value. The emphasis on "high standard for the work," "small, detail-oriented, tight-knit team," and the 4-day work week further defines the cultural expectations for collaboration and work ethic.

⚡ Challenges & Growth Opportunities

Challenges:

• Sole Designer Responsibility: Being the only designer means managing all design tasks, priorities, and potential bottlenecks without immediate design support. This requires strong organizational and time management skills.

• Niche Market Understanding: Developing a deep, empathetic understanding of the unique needs, technical literacy, and operational constraints of churches and non-profits.

• Balancing Design Quality with Speed: Maintaining a high standard of design craft while meeting the demands of shipping new features and iterating on existing ones in a SaaS environment.

• Remote Collaboration Dynamics: Effectively communicating and collaborating with a distributed team, ensuring design ideas are clearly understood and implemented.

Learning & Development Opportunities:

• Design System Ownership: Opportunity to lead and grow a comprehensive design system, establishing best practices and potentially influencing future design tooling.

• Deep Niche Expertise: Become a subject matter expert in the technology needs of the faith-based non-profit sector.

• Broad Design Skill Application: Applying UX, UI, interaction, and visual design skills across both web and mobile platforms within a single product suite.

• Strategic Product Input: Contribute directly to product strategy through design, shaping the direction of a successful B2B SaaS product.

📝 Enhancement Note: The primary challenge is the "sole designer" aspect, which requires significant self-management and broad skill application. The growth opportunities are centered around taking ownership, deepening niche expertise, and influencing product strategy.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new feature for X [e.g., event management, donation tracking] within our platform, considering our user base of churches and non-profits?" (Focus on process, user needs, edge cases.)

• "Describe a time you had to advocate for a design decision that was met with resistance. How did you handle it, and what was the outcome?" (Focus on communication, influence, and product thinking.)

Company & Culture Questions:

• "What interests you about Clearstream's mission to serve churches and non-profits?" (Demonstrate genuine interest and alignment.)

• "How do you approach collaboration within a small, remote, and tight-knit team, especially as the sole designer?" (Highlight communication style, proactivity, and teamwork.)

Portfolio Presentation Strategy:

• Tell a Story: Frame your case studies as narratives, clearly defining the problem, your role, the journey, and the resolution.

• Highlight Process, Not Just Pixels: Show your wireframes, user flows, and iterations. Explain why you made certain decisions.

• Quantify Impact: If possible, include metrics demonstrating the success of your designs (e.g., improved conversion rates, task completion times, user satisfaction).

• Showcase Figma Skills: Be prepared to walk through a Figma file, demonstrating your use of components, auto-layout, and design system principles.

• Address the Niche: If you have relevant experience or insights into designing for non-profits or similar organizations, highlight it.

📝 Enhancement Note: The interview preparation should focus on demonstrating both design craft and strategic product thinking, with a specific emphasis on understanding the company's mission and the technical environment. The portfolio presentation strategy should align directly with the requirements of the role and the company's values.

📌 Application Steps

To apply for this Product Designer position:

• Submit your resume, design examples, and the required 1-2 minute introductory video through the application link.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 strong case studies that showcase your product thinking, end-to-end design process, and results. Ensure these examples reflect experience with modern web and mobile applications, ideally within a B2B SaaS context.

• Resume Optimization: Ensure your resume clearly lists your years of experience, proficiency in Figma, and any relevant experience with design systems, B2B SaaS, or the non-profit sector. Use keywords from the job description.

• Video Introduction Practice: Prepare and record your 1-2 minute video introducing yourself, explaining your interest in Clearstream's mission, and articulating why you are a strong fit for this specific Product Designer role. Practice to ensure it's concise, engaging, and clearly conveys your message.

• Company Research: Thoroughly research Clearstream, its mission, its products, and its target audience (churches and non-profits). Understand their current design aesthetic and user experience. Be prepared to discuss how your design philosophy aligns with their values and goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.