Product Designer

ClearGov
Full-timeβ€’$90k-110k/year (CAD)β€’Toronto, Canada

πŸ“ Job Overview

Job Title: Product Designer

Company: ClearGov

Location: Toronto, Ontario, Canada

Job Type: Full-Time

Category: Product Design / UI/UX Design

Date Posted: April 1, 2026

Experience Level: Mid-Level (2-5 years implied)

Remote Status: Hybrid

πŸš€ Role Summary

  • Drive the end-to-end product design process for ClearGov's financial software suite, focusing on enhancing user experience and simplifying complex workflows for local governments.

  • Collaborate closely with Product Managers and Engineering teams to translate user needs and business requirements into intuitive and visually appealing interfaces.

  • Contribute significantly to and leverage a mature design system within Figma, ensuring consistency, scalability, and high-quality design outputs across the platform.

  • Conduct user research and usability testing to validate design decisions and gather actionable insights that inform product strategy and iteration.

  • Specialize in designing user-centric solutions for complex B2B SaaS products, with a particular emphasis on financial applications and data visualization.

πŸ“ Enhancement Note: The raw job description indicates a "Product Designer" role. Given the responsibilities outlined, the category is refined to "Product Design / UI/UX Design" to better reflect the scope. The experience level is inferred as Mid-Level (2-5 years) based on the expectation of contributing to a mature design system and handling complex workflows, rather than entry-level design tasks. The remote status is specified as "Hybrid" based on the "Flexible, hybrid work" benefit.

πŸ“ˆ Primary Responsibilities

  • Partner with Product Managers to deeply understand user needs, business objectives, and technical constraints within specific product domains (disclosure, budgeting, or engagement).

  • Execute the full spectrum of visual design from conceptualization through detailed mockups to final handoff to engineering, ensuring pixel-perfect precision.

  • Actively participate in the evolution and maintenance of ClearGov's established design system in Figma, championing component-based design, auto-layout, and variable utilization.

  • Develop comprehensive user flows, wireframes, interactive prototypes, and high-fidelity visual designs that clearly articulate design solutions for complex financial processes.

  • Innovate and iterate on design solutions that bring clarity and ease of use to intricate financial workflows, demonstrating a strong understanding of user needs in the public sector.

  • Work in close partnership with software engineers to guarantee that designs are implemented with exceptional quality, adherence to specifications, and meticulous attention to detail.

  • Support data-driven design decisions by actively engaging in user research initiatives, conducting usability testing sessions, and synthesizing user feedback to refine product interfaces.

  • Cultivate a profound understanding of assigned product domains, becoming a subject matter expert and advocating for user-centric design within those areas.

πŸ“ Enhancement Note: These responsibilities are derived from the "Key Responsibilities" section of the raw input, expanded with operations-relevant context and keywords such as "user needs," "business objectives," "technical constraints," "pixel-perfect precision," "design system," "user flows," "wireframes," "prototypes," "high-fidelity visual designs," "financial processes," "user research," "usability testing," and "subject matter expert."

πŸŽ“ Skills & Qualifications

Education: A Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience, is typically expected for a role of this nature.

Experience: A minimum of 2-5 years of professional experience in Product Design or UI/UX Design, with a proven track record in designing complex B2B SaaS applications.

Required Skills:

  • Figma Proficiency: Demonstrated expertise in Figma, including advanced use of components, auto-layout, and variables, with a strong understanding of design system principles.

  • Detail-Oriented Design: A keen eye for detail and a commitment to delivering polished, pixel-perfect, and well-aligned design outputs.

  • User-Centricity & Curiosity: A natural inclination to ask "why," explore the problem space thoroughly, and understand the broader context before jumping to solutions.

  • System Thinking: Ability to perceive and design for the larger picture, understanding how individual features and user flows integrate with platform-wide patterns and user journeys.

  • Collaborative Aptitude: Proven ability to work effectively with product managers, engineers, and fellow designers, fostering an environment of mutual learning and support.

  • Design Enthusiasm & Resilience: A positive attitude towards design challenges, resilience in the face of difficulties, and a professional demeanor.

  • Complex Workflow Design: Experience in simplifying and designing for intricate user workflows, particularly within financial or enterprise software contexts.

Preferred Skills:

  • Experience designing complex data tables, financial applications, or budgeting tools.

  • Proven experience contributing to or actively maintaining design systems.

  • Familiarity with adopting new design tools and AI-powered workflows to enhance design outcomes.

  • Experience in the Government Technology (GovTech) sector or with public sector clients.

  • Understanding of Agile development methodologies and design's role within them.

πŸ“ Enhancement Note: The "Critical Skills/Experience" section has been translated into required and preferred skills, with specific emphasis on Figma capabilities and design system contributions. The experience level is clearly articulated, and "Bonus Points" are categorized as preferred skills. The educational requirement is a standard inference for such a role.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A curated portfolio showcasing a range of product design projects, with a strong emphasis on B2B SaaS applications.

  • Detailed case studies demonstrating your design process, from problem identification and user research to solution ideation, iteration, and final implementation.

  • Examples that highlight your ability to simplify complex financial workflows and create intuitive user experiences.

  • Visuals of wireframes, user flows, prototypes, and high-fidelity mockups that showcase your design execution and attention to detail.

Process Documentation:

  • Case studies should clearly articulate the problem statement, your role, the design challenges, the solutions you proposed, and the measurable impact or outcomes of your work.

  • Demonstrate your ability to work within established design systems and contribute to their evolution, showcasing your understanding of consistency and scalability.

  • Provide examples of how you collaborated with product managers and engineers, highlighting your communication and partnership skills throughout the product development lifecycle.

  • Showcase your user research and usability testing methodologies, explaining how user feedback informed your design decisions and led to improved product experiences.

πŸ“ Enhancement Note: This section is tailored to a design role, emphasizing the critical need for a portfolio that showcases process, problem-solving, and collaboration. It outlines specific elements expected in case studies and process documentation relevant to a Product Designer.

πŸ’΅ Compensation & Benefits

Salary Range: $90,000 - $110,000 CAD per year.

Benefits:

  • Competitive Salary: Base salary within the specified range, with potential for growth.

  • Quality Medical, Dental, and Vision Insurance Plans: Comprehensive health coverage.

  • Life Insurance: Financial security for employees and their families.

  • RRSP Matching: Employer contributions to retirement savings plans.

  • Personal Time Off Policy: Generous paid time off for work-life balance.

  • Company-Paid Holidays Observed: Recognition of public holidays.

  • Annual Holiday "Dimming of the Lights": Reduced work hours during the holiday season.

  • Parental Leave: Support for new parents.

  • Employee Referral Bonus: Incentives for successful referrals.

Working Hours: 40 hours per week. The role offers a flexible, hybrid work arrangement, allowing for a balance between in-office collaboration and remote work.

πŸ“ Enhancement Note: The salary range is directly extracted from the input. The benefits are listed as provided, with brief elaborations for clarity. Working hours are specified as 40 per week, with the hybrid nature of the role highlighted. The explanation for the salary range and its typical application in compensation decisions is retained from the original description.

🎯 Team & Company Context

🏒 Company Culture

Industry: Technology, specifically Software-as-a-Service (SaaS) for the Government Technology (GovTech) sector. ClearGov focuses on providing financial planning, budgeting, and reporting software to local governments.

Company Size: ClearGov is a rapidly growing SaaS company, indicated by its multiple consecutive appearances on the Inc. 5000 list and its nationwide adoption by over 1,700 local agencies. This suggests a dynamic, evolving environment with opportunities for impact.

Founded: ClearGov has a history dating back to its founding, evidenced by its consistent recognition on the Inc. 5000 list for years (2021-2025) and the "GovTech 100" for eight years. This implies a stable yet ambitious company with a proven track record.

Team Structure:

  • The Design team includes a Design Director and fellow Senior Designers, indicating a supportive and experienced mentorship environment.

  • The Product Designer will be paired with a dedicated Product Manager partner, fostering close cross-functional collaboration on specific product domains.

Methodology:

  • Data-Driven Design: Emphasis on user research, usability testing, and analyzing user feedback to inform design decisions.

  • Design System Utilization: Working within and contributing to an established design system in Figma for consistency and efficiency.

  • Agile Development: Implied collaboration within an agile framework, working closely with product and engineering teams.

  • Iterative Design: The process involves ideation and iteration on solutions to refine user experiences.

Company Website: https://cleargov.com/

πŸ“ Enhancement Note: This section synthesizes information from the "About ClearGov" and "About the Opportunity" sections, framing it within the context of a product design role. It highlights the company's mission, industry position, and the collaborative nature of its teams, emphasizing how these factors influence the work of a Product Designer.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer, offering the opportunity to contribute meaningfully to a mature product while also growing one's skills. It's a step beyond junior roles, requiring autonomy and the ability to influence design decisions within a specific domain.

Reporting Structure: The Product Designer will report to the Design Director and work closely with a dedicated Product Manager partner. This structure provides clear lines of communication and support for design initiatives.

Operations Impact: The Product Designer's work directly influences the usability and effectiveness of ClearGov's software, which is critical for local governments to improve transparency, accountability, and community service. By simplifying complex financial workflows, the designer contributes to the company's mission and its clients' success.

Growth Opportunities:

  • Skill Specialization: Opportunity to become a subject matter expert in specific product domains (disclosure, budgeting, engagement) and deepen expertise in complex financial application design.

  • Design System Contribution: Potential to play a key role in evolving and expanding the established design system, a valuable skill for any designer.

  • Cross-Functional Leadership: Developing strong collaborative relationships with Product Management and Engineering can pave the way for future leadership opportunities within product teams.

  • Mentorship: Learning from a Design Director and Senior Designers provides opportunities for professional development and mentorship.

πŸ“ Enhancement Note: This analysis interprets the role's position within a design career path, considering the provided information about team structure and company goals. It focuses on how the role offers tangible growth and development opportunities relevant to a product designer's career trajectory.

🌐 Work Environment

Office Type: The company offers a "Flexible, hybrid work" arrangement, suggesting a blend of in-office collaboration and remote work. This typically means there's an office for team meetings and focused work, but employees have the flexibility to work from home on other days.

Office Location(s): The primary office location is Toronto, Ontario, Canada (Postal Code M5V 1K4). Specific details about office amenities or collaborative spaces are not provided but are implied to support hybrid work.

Workspace Context:

  • Collaborative Environment: The hybrid model encourages in-office time for team meetings, brainstorming sessions, and direct collaboration with Product Managers, fellow designers, and engineers.

  • Tools & Technology: The primary design tool is Figma, with an established design system. Access to user research tools and collaboration platforms is also expected.

  • Team Interaction: Regular interaction with product teams, design peers, and engineering counterparts is integral to the role, facilitated by both in-office and virtual communication.

Work Schedule: Standard full-time hours (40 hours per week) with a hybrid work arrangement, offering flexibility in structuring the work week to balance personal needs with team collaboration and project deadlines.

πŸ“ Enhancement Note: This section extrapolates the work environment based on the "Hybrid" work arrangement and the company's culture description. It focuses on how the workspace and schedule support the collaborative and flexible nature of the Product Designer role.

πŸ“„ Application & Portfolio Review Process

Interview Process: The interview process is likely to involve multiple stages designed to assess design skills, problem-solving abilities, cultural fit, and collaboration.

  • Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role.

  • Design Challenge/Case Study Review: Candidates may be asked to present a portfolio case study or complete a design exercise to demonstrate their process, problem-solving skills, and Figma proficiency. Expect questions about how you approached specific design problems, user research conducted, and iteration strategies.

  • Cross-Functional Interviews: Interviews with Product Managers and Engineers to evaluate your collaboration style, communication skills, and ability to integrate design into the development workflow.

  • Hiring Manager/Design Director Interview: A final interview to discuss your experience, career aspirations, and fit with the company's culture and values.

Portfolio Review Tips:

  • Showcase Your Process: Clearly articulate the problem, your role, the design challenges, your thought process, and the solutions you developed. Use visuals like user flows, wireframes, prototypes, and high-fidelity mockups.

  • Highlight Figma Proficiency: Demonstrate your comfort with Figma's advanced features, including components, auto-layout, and variables. If you contributed to a design system, showcase that work.

  • Quantify Impact: Whenever possible, include metrics or outcomes that demonstrate the impact of your designs (e.g., improved conversion rates, reduced user errors, increased task completion).

  • Tailor to ClearGov: Emphasize projects that involved complex workflows, B2B SaaS, or financial applications. Show how you've simplified complex data or processes.

  • Tell a Story: Structure your case studies as narratives that guide the reviewer through your journey and problem-solving approach.

Challenge Preparation:

  • Figma Mastery: Be ready to demonstrate your Figma skills live or discuss your workflow. Practice creating components, using auto-layout, and implementing variables quickly.

  • Problem Decomposition: For any design challenge, be prepared to ask clarifying questions, define the problem space, and outline your approach before diving into solutions.

  • Communication: Clearly articulate your design rationale, user-centered approach, and how your proposed solutions address the stated problem. Be ready to discuss trade-offs and constraints.

πŸ“ Enhancement Note: Based on typical hiring processes for Product Designers in SaaS companies, this section outlines a probable interview structure and provides actionable advice for portfolio presentation and challenge preparation, focusing on the specific tools and skills mentioned in the job description.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: The core design tool for wireframing, prototyping, and creating high-fidelity mockups. Proficiency with its advanced features (components, auto-layout, variables) is essential, as is experience working within and contributing to design systems.

Analytics & Reporting:

CRM & Automation:

Design System Management:

  • Experience with tools and methodologies for building, maintaining, and scaling design systems is highly valued. This includes understanding component libraries, documentation, and version control within design tools.

πŸ“ Enhancement Note: This section focuses on the explicit tool mentioned (Figma) and infers other relevant tools and technologies based on the nature of a Product Designer's role in a SaaS company, particularly one focused on complex B2B applications.

πŸ‘₯ Team Culture & Values

Operations Values: ClearGov's core values are deeply integrated into its culture and would be expected to guide the Product Designer's work:

  • Be Clear: Strive for transparency in communication and design rationale. Ensure designs are easily understood and communicate information effectively.

  • Be Trustworthy: Act with integrity and reliability in design decisions and collaborations. Ensure designs are robust and dependable.

  • Be Considerate: Be mindful of the impact of designs on users (local government officials and staff), fostering an inclusive and user-friendly experience.

  • Be Positive: Bring enthusiasm and a proactive attitude to design challenges, contributing to a positive team dynamic.

  • Be Better: Continuously seek ways to improve designs, processes, and personal skills, aiming for excellence in all design outputs.

  • Be Fierce: Engage in thoughtful critique and "bold conversations" to challenge assumptions and drive innovation in design solutions.

  • Be Fun: Contribute to a positive and enjoyable work environment, recognizing the importance of balance and camaraderie.

Collaboration Style:

  • Cross-functional Integration: The role emphasizes close collaboration with Product Managers and Engineers, requiring strong communication and the ability to integrate diverse perspectives into the design process.

  • Design System Focus: A collaborative approach to working within and contributing to the design system, ensuring shared understanding and consistent application of patterns.

  • Feedback Exchange: A culture that encourages open feedback, both giving and receiving, to continuously improve designs and team processes.

πŸ“ Enhancement Note: This section directly maps ClearGov's stated core values to the expectations of a Product Designer, providing concrete examples of how these values would manifest in the role and highlighting the collaborative nature of the team.

<h3>⚑ Challenges & Growth Opportunities</h3>

Challenges:

  • Simplifying Complexity: Designing intuitive interfaces for complex financial workflows in local government requires deep understanding and creative problem-solving. This is a significant challenge that offers substantial growth.

  • Balancing Design System and Innovation: Contributing to a mature design system while also pushing for innovative solutions requires careful consideration of consistency, scalability, and new feature development.

  • Cross-Functional Alignment: Ensuring all stakeholders (PMs, Engineers, other Designers) are aligned on design decisions and priorities can be challenging in a fast-paced environment.

  • User Research in a Niche Market: Gaining deep insights into the specific needs and constraints of local government users may present unique research challenges.

Learning & Development Opportunities:

  • Domain Expertise: Deepen knowledge in government finance, budgeting, and reporting, becoming a valuable subject matter expert.

  • Design System Mastery: Gain advanced experience in designing, documenting, and scaling comprehensive design systems.

  • SaaS Product Evolution: Contribute to the roadmap and evolution of a successful B2B SaaS product, understanding product strategy and market dynamics.

  • Mentorship and Skill Enhancement: Opportunities to learn from senior designers and leadership, potentially attending industry workshops or conferences.

πŸ“ Enhancement Note: This section identifies potential challenges specific to the role and industry, framing them as opportunities for growth and skill development, aligning with the company's value of "Be Better."

πŸ’‘ Interview Preparation

Strategy Questions:

  • Design Process & Problem Solving: "Walk us through a complex project from your portfolio. What was the problem, your approach, the challenges, and the outcome?" Be prepared to discuss how you simplified intricate financial workflows.

  • Design System & Figma: "Describe your experience with Figma's advanced features like auto-layout and variables. How have you contributed to or utilized design systems?" Be ready to discuss your philosophy on design system maintenance and contribution.

  • Collaboration & Stakeholder Management: "How do you collaborate with Product Managers and Engineers? Describe a time you had to negotiate design decisions or manage conflicting feedback."

  • User-Centricity: "How do you incorporate user research and feedback into your design process? Give an example of how user insights changed your design direction."

Company & Culture Questions:

  • Values Alignment: "How do ClearGov's core values (Be Clear, Be Trustworthy, etc.) resonate with your professional approach? Can you give an example of how you've embodied one of these values in a past role?"

  • Team Dynamics: "What is your ideal team environment? How do you contribute to a positive and productive team culture?"

  • Motivation: "What excites you about designing for local governments? What interests you about ClearGov's mission?"

Portfolio Presentation Strategy:

  • Structured Storytelling: Present 2-3 key case studies that highlight your problem-solving skills, Figma proficiency, and experience with complex B2B SaaS/financial applications.

  • Visual Clarity: Ensure your slides are clean, well-designed, and easy to follow. Use high-quality visuals of wireframes, user flows, prototypes, and final designs.

  • Focus on "Why" and "How": Clearly articulate the "why" behind your design decisions and the "how" of your process, rather than just showing the final output.

  • Quantify Impact: If possible, include data or metrics that demonstrate the success of your designs.

  • Be Prepared for Questions: Anticipate questions about your design choices, trade-offs, and how you would approach specific challenges at ClearGov.

πŸ“ Enhancement Note: This section provides specific, actionable advice for preparing for interviews, tailoring questions and strategies to the Product Designer role at ClearGov, including emphasis on Figma, design systems, and the company's core values.

πŸ“Œ Application Steps

To apply for this Product Designer position:

  • Submit your application through the provided link on the ClearGov careers page.

  • Curate Your Portfolio: Select 2-3 of your strongest projects that best showcase your Figma skills, experience with complex B2B SaaS/financial applications, and your design process. Ensure each project has a clear narrative explaining the problem, your role, your approach, and the outcomes.

  • Optimize Your Resume: Highlight keywords relevant to Product Design, UI/UX, Figma, Design Systems, SaaS, and B2B applications. Quantify your achievements where possible.

  • Prepare Your Presentation: Practice walking through your portfolio case studies, clearly articulating your design rationale, collaboration methods, and problem-solving techniques. Be ready to discuss how you would contribute to ClearGov's design system.

  • Research ClearGov: Familiarize yourself with ClearGov's mission, products, and core values. Understand the importance of their work for local governments and how your design skills can contribute to their success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must be proficient in Figma and possess a strong eye for detail with experience in design systems. A collaborative mindset, curiosity, and the ability to understand complex workflows are essential for this role.