Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Arch

Location: New York City, New York, USA

Job Type: Full-Time

Category: Product Design / FinTech Operations

Date Posted: February 05, 2026

Experience Level: Mid-Level (3+ years)

Remote Status: On-site

🚀 Role Summary

• Drive product innovation and user experience improvements within a financial technology (FinTech) environment, focusing on private investments.

• Collaborate cross-functionally with Product Management and Engineering teams throughout the entire product development lifecycle, from ideation to deployment.

• Translate complex user needs and business requirements into intuitive, data-informed design solutions that enhance operational efficiency for clients.

• Utilize user research, prototyping, and data analytics to validate design decisions and ensure the delivery of impactful, outcome-oriented products.

• Contribute to a fast-growing, dynamic team that values strong in-person collaboration and rapid product iteration.

📝 Enhancement Note: While the title is "Product Designer," the context of Arch being a FinTech company that automates private investment management strongly suggests this role will involve aspects of operational efficiency, data integration, and user workflow optimization, aligning it with a broader "FinTech Operations" or "GTM Operations" adjacent design function. The emphasis on "automating the management of private investments" and "standardized data, documents, and insights" points to a need for designers who understand operational workflows and can simplify complex financial processes.

📈 Primary Responsibilities

• Client & User Problem Discovery: Conduct in-depth user interviews, workflow analyses, and site visits (if applicable) to uncover critical pain points and unmet needs within the private investment management lifecycle.

• Cross-Functional Partnership: Act as a key design liaison, working closely with Product Managers to define product strategy and requirements, and with Engineers to ensure feasible and high-quality implementation of designs.

• Information Architecture & Interaction Design: Develop comprehensive wireframes, user flows, and interactive prototypes to clearly communicate design concepts, user journeys, and system interactions.

• Data Utilization for Design: Leverage analytics platforms (e.g., Amplitude) to understand user behavior, track feature adoption, identify usability issues, and inform iterative design improvements.

• Usability Testing & Validation: Plan and execute usability tests, gather qualitative and quantitative feedback, and translate findings into actionable design iterations to optimize user experience and product effectiveness.

• Outcome-Driven Solutioning: Focus on designing solutions that not only meet user needs but also demonstrably improve client outcomes, such as increased efficiency, reduced errors, and better investment decision-making.

• Visual Design & UI Refinement: Apply strong visual design principles to create aesthetically pleasing, on-brand interfaces, ensuring consistency in layout, typography, motion, and overall user experience.

📝 Enhancement Note: The responsibilities highlight a deep involvement in the "problem discovery" phase, which is critical for operations roles. The emphasis on "automating management," "standardized data," and "insights" suggests a focus on designing interfaces that streamline complex financial operations. The requirement to leverage "analytics tools (such as Amplitude)" is a direct link to operations analytics and performance tracking.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design (e.g., Interaction Design, Graphic Design, Visual Communications, Product Design, Industrial Design), Human-Computer Interaction, Computer Science, or a closely related field.

Experience:

Required Skills:

• User Research & Problem Discovery: Proven ability to conduct user interviews, usability testing, and workflow analyses to deeply understand user needs and business challenges.

• Prototyping & Interaction Design: Expertise in using design tools such as Figma, Sketch, or Adobe XD to create high-fidelity prototypes, wireframes, and user flows.

• Data-Informed Design: Demonstrated comfort and proficiency in using data analytics tools (e.g., Amplitude, Google Analytics) to interpret user behavior and drive design decisions.

• Cross-Functional Collaboration: Experience working effectively within agile development teams, partnering closely with Product Managers and Engineers.

• Visual & UI Design: A keen eye for visual detail, including layout, typography, color theory, and overall aesthetic appeal.

• Communication Skills: Ability to clearly articulate design decisions, rationale, and user insights to diverse stakeholders.

Preferred Skills:

• Experience in the FinTech industry or with complex financial data management platforms.

• Familiarity with private investment structures (Venture Capital, Hedge Funds, Private Equity).

• Understanding of data visualization principles and best practices.

• Experience with A/B testing design variations to optimize user engagement and conversion rates.

• Knowledge of accessibility standards (WCAG).

📝 Enhancement Note: The educational requirement for "Computer Science" or "related field" alongside design degrees suggests that a technical understanding of software development principles is beneficial, particularly for a FinTech product that requires robust data handling and operational logic. The explicit mention of "Amplitude" is a strong indicator of the analytics tools used for user behavior tracking, a common practice in operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 comprehensive case studies demonstrating end-to-end product design projects.

• Each case study should clearly outline the problem, your role, the design process followed, key challenges, and the final solution.

• Highlight your ability to translate user insights and business goals into tangible design outcomes.

• Include examples of wireframes, user flows, interactive prototypes, and final UI designs.

Process Documentation:

• Clearly articulate the user research methodologies employed (e.g., interviews, surveys, usability testing).

• Detail your approach to problem definition and requirement gathering from stakeholders and users.

• Illustrate your prototyping and wireframing process, showing the evolution of design concepts.

• Explain how you leveraged analytics tools to inform design decisions and measure impact.

• Showcase your iterative design process, including how feedback was incorporated.

📝 Enhancement Note: For a role in FinTech operations design, a portfolio should not just show polished UIs but also the rigorous process behind them. This includes demonstrating how the designer understood complex operational workflows, gathered requirements from potentially non-technical financial professionals, and used data to prove the effectiveness of their designs in driving operational efficiency or improving financial outcomes.

💵 Compensation & Benefits

Salary Range: $90,000 - $130,000 USD per year

Benefits:

• Comprehensive health, dental, and vision insurance.

• Generous paid time off (PTO) policy.

• Stock options or equity participation.

• 401(k) retirement savings plan with company match.

• Professional development opportunities and budget for training/conferences.

• Catered lunches in the office.

• Commuter benefits.

Working Hours: Standard full-time hours (approximately 40 hours per week), with potential for flexibility based on project needs and team collaboration requirements.

📝 Enhancement Note: The provided salary range ($90k-$130k) for a Product Designer with 3+ years of experience in New York City is competitive and aligns with industry standards for mid-level designers in major tech hubs. The inclusion of "Lunch is on Us" is a specific perk that enhances the on-site work experience.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech) - specializing in private investment management automation.

Company Size: 200+ employees (Series B funded, fast-growing).

Founded: Information not explicitly provided, but described as a "Series B financial technology company" with "over doubled the size of the company every year since inception," indicating a relatively young but rapidly scaling organization.

Team Structure:

• The Product Design team operates within a collaborative Product department, working closely with Product Managers and Engineering.

• The broader company structure supports cross-functional teams to foster rapid development and client service.

Methodology:

• Data-Driven Decision Making: Strong emphasis on using analytics and user feedback to guide product development and design iterations.

• Agile Development: Likely utilizes agile methodologies for rapid iteration and efficient product delivery.

• Client-Centric Approach: Deep engagement with clients and users to ensure solutions directly address real-world needs and pain points.

• In-Person Collaboration: A core company value, emphasizing the benefits of daily on-site interaction for brainstorming, problem-solving, and team cohesion.

Company Website: https://arch.co/

📝 Enhancement Note: Arch's focus on automating private investment management places it in a niche but growing FinTech sector. The company's rapid growth (doubling year-over-year) and Series B funding suggest a dynamic, fast-paced environment where operational efficiency and scalable solutions are paramount. The emphasis on "in-person collaboration" is a significant cultural differentiator.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Product Designer. This role is crucial for translating strategic business goals into user-facing features that drive operational efficiency and client satisfaction within the FinTech space.

Reporting Structure: Likely reports to a Head of Product Design, Design Lead, or potentially a Director of Product, with close day-to-day collaboration with Product Managers and Engineering Leads.

Operations Impact: The Product Designer's work directly impacts the usability and effectiveness of Arch's platform for managing private investments. Successful designs will streamline complex financial operations, reduce manual errors, improve data accessibility, and ultimately contribute to better financial outcomes for Arch's clients, reinforcing the company's value proposition.

Growth Opportunities:

• Specialization: Deepen expertise in FinTech product design, user research within financial services, or interaction design for complex data platforms.

• Leadership: Potential to grow into a Senior Product Designer role, leading specific product initiatives or mentoring junior designers as the team expands.

• Cross-Functional Mobility: Opportunities to gain deeper insights into product management, engineering, or even client success within the FinTech domain.

• Skill Development: Continuous learning in areas like data analytics for design, advanced prototyping techniques, and understanding evolving financial regulations impacting product design.

📝 Enhancement Note: The role offers significant growth potential within a rapidly scaling FinTech company. As Arch continues to expand its platform and client base, the need for skilled designers who can optimize complex financial workflows will only increase, providing clear paths for career advancement and specialization.

🌐 Work Environment

Office Type: Dedicated, modern office space located in Manhattan, formerly occupied by Buzzfeed/NYT headquarters. Designed to foster collaboration and team community.

Office Location(s): 18th and Park, Manhattan, New York City.

Workspace Context:

• Collaborative Hub: The office is positioned as a central point for team interaction, brainstorming, and in-person collaboration, crucial for rapid iteration and problem-solving in a startup environment.

• Technology Enabled: Assumed to be equipped with modern tools and infrastructure necessary for design work, including high-speed internet and collaborative software.

• Team Interaction: Daily on-site presence encourages spontaneous discussions, whiteboard sessions, and direct feedback loops between designers, product managers, and engineers.

Work Schedule: A full-time, on-site schedule in New York City is expected. While core hours likely exist for collaboration, the emphasis on "shipping product and delivering exceptional service" suggests a results-oriented environment that may offer some flexibility, though daily in-office presence is a firm requirement.

📝 Enhancement Note: Arch's commitment to an on-site work environment in a prime NYC location underscores its belief in the power of in-person synergy for innovation and team cohesion, a key aspect of its company culture and operational model.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications and design experience.

• Hiring Manager/Team Interview: Discussion about your experience, design philosophy, and fit with the team. Expect questions on your approach to problem discovery and collaboration.

• Design Challenge/Portfolio Review: A practical exercise or a deep dive into your portfolio case studies. This is where you'll demonstrate your process, problem-solving skills, and how you use data and user feedback.

• Cross-Functional Interviews: Meetings with Product Managers and Engineers to evaluate collaboration skills and understanding of the development lifecycle.

• Final Interview: Potentially with senior leadership to discuss strategic alignment and long-term vision.

Portfolio Review Tips:

• Storytelling: Structure your case studies as narratives – define the problem, your approach, your contributions, the challenges, and the measurable impact of your design solutions.

• Process Focus: Emphasize your design process, especially how you conducted user research, translated insights into design, and iterated based on feedback and data.

• Quantifiable Results: Whenever possible, include metrics that demonstrate the success of your designs (e.g., improved task completion rates, increased feature adoption, reduced error rates).

• Tool Proficiency: Be prepared to discuss your proficiency with Figma and any analytics tools you've used.

• FinTech Relevance: If you have FinTech experience, highlight it. If not, clearly articulate how your experience with complex data or operational workflows is transferable.

Challenge Preparation:

• Understand the Product: Familiarize yourself with Arch's platform and the FinTech space for private investments.

• Practice Problem Solving: Be ready to tackle design problems related to data management, user workflows, and financial reporting.

• Articulate Your Rationale: Clearly explain the "why" behind your design decisions, referencing user needs, business goals, and data.

• Embrace Iteration: Show that you can think critically and are open to refining your ideas based on feedback.

📝 Enhancement Note: The interview process heavily emphasizes the practical application of design skills, particularly in problem discovery and data-informed iteration. A strong portfolio that clearly articulates the design process and its impact on user workflows and business outcomes will be critical.

🛠 Tools & Technology Stack

Primary Tools:

• Prototyping & Design: Figma (explicitly mentioned as a required skill).

• User Research & Testing: Tools for conducting interviews, surveys, and usability testing (specific tools not listed, but expect common platforms).

• Data Analytics: Amplitude (explicitly mentioned as a tool to leverage). Other potential tools include Google Analytics, Mixpanel, or internal BI tools.

Analytics & Reporting:

• Behavioral Analytics: Amplitude for tracking user journeys, feature adoption, and engagement metrics.

• Data Visualization: Tools or methods for presenting design impact and user behavior trends to stakeholders.

CRM & Automation:

• While not directly a designer's tool, understanding how designs integrate with CRM (e.g., Salesforce) or automation platforms might be beneficial if Arch uses these for client management or operational workflows.

📝 Enhancement Note: Proficiency in Figma and Amplitude is a non-negotiable requirement. The role also implies a need to understand how design decisions translate into measurable metrics within the platform, underscoring the operational aspect of the design role.

👥 Team Culture & Values

Operations Values:

• Data-Driven: Decisions are informed by user behavior, analytics, and objective data to ensure effectiveness and efficiency.

• Client-Centric: A deep commitment to understanding and solving client problems, with a focus on delivering tangible value and exceptional service.

• Collaboration & Trust: High emphasis on teamwork, mutual support, and open communication, particularly through daily in-person interaction.

• Impact & Ownership: Employees are encouraged to take initiative and ownership, contributing directly to the company's growth and product direction.

• Efficiency & Automation: As a FinTech company, there's an inherent drive to automate processes and improve operational efficiency for both internal teams and clients.

Collaboration Style:

• Integrated Teams: Designers work side-by-side with Product Managers and Engineers throughout the product lifecycle.

• Open Communication: A culture that encourages direct feedback, brainstorming, and knowledge sharing in an on-site environment.

• Shared Problem-Solving: Emphasis on collective effort to tackle complex challenges and deliver high-quality solutions quickly.

📝 Enhancement Note: Arch's culture appears to be a blend of a fast-paced startup environment with a strong emphasis on human connection and collaboration due to its on-site mandate. The values align with operational excellence, focusing on data, efficiency, and client impact.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Financial Data: Designing intuitive interfaces for complex private investment data and workflows requires deep understanding and careful simplification.

• Balancing User Needs with Technical Constraints: Ensuring designs are both user-friendly and technically feasible within the FinTech platform's architecture.

• Rapid Growth Environment: Adapting designs and processes quickly to accommodate the company's fast-paced growth and evolving product roadmap.

• On-site Mandate: For candidates not local to NYC, relocation and adapting to a fully on-site work environment can be a challenge.

Learning & Development Opportunities:

• FinTech Specialization: Gaining in-depth knowledge of the private investment landscape and its operational nuances.

• Advanced Analytics Integration: Becoming proficient in using data to drive design strategy and measure ROI.

• Product Strategy Contribution: Influencing the direction of a growing FinTech platform through impactful design solutions.

• Mentorship: Opportunities to learn from experienced product and engineering leaders within a scaling organization.

📝 Enhancement Note: The primary challenges revolve around the inherent complexity of the FinTech domain and the demands of a high-growth, on-site environment. Growth opportunities are strongly tied to specialization within FinTech product design and contributing to strategic product decisions.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex workflow for users. How did you approach it, and what was the outcome?" (Focus on problem discovery, process, and data-driven validation).

• "How do you incorporate user feedback and data analytics into your design process? Walk us through an example." (Highlight your use of Amplitude or similar tools and your iterative approach).

• "How do you collaborate with Product Managers and Engineers to ensure successful product delivery?" (Emphasize your communication and partnership skills).

Company & Culture Questions:

• "What interests you about Arch and our mission to automate private investments?" (Research Arch's product and value proposition).

• "How do you see your design skills contributing to efficiency and better financial outcomes for our clients?" (Connect your skills to Arch's operational goals).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, your process, key design decisions, and the measurable impact.

• Highlight Data & Research: Explicitly show how user research and data analytics informed your design choices and how you measured success.

• Demonstrate Problem-Solving: Focus on the challenges you faced and how you creatively overcame them.

• Be Ready for Deep Dives: Anticipate detailed questions about your design decisions, rationale, and the trade-offs you made.

• Showcase Figma Proficiency: Be prepared to walk through your Figma files or demonstrate specific interaction patterns.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the design process from problem discovery to data-driven iteration, coupled with an appreciation for collaboration and the specific challenges of designing for the FinTech operational space.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Ashby.

• Portfolio Customization: Ensure your portfolio clearly highlights projects demonstrating user research, problem discovery, data-informed design decisions, and successful UI/UX outcomes, especially if you have FinTech or complex workflow experience.

• Resume Optimization: Tailor your resume to emphasize your 3+ years of product design experience, proficiency in Figma and analytics tools like Amplitude, and any experience relevant to financial technology or operational efficiency.

• Interview Practice: Prepare to discuss your design process, collaboration style, and how you leverage data and user feedback. Practice articulating your thought process for problem-solving scenarios.

• Company Research: Thoroughly research Arch, its mission, product, and company culture. Understand their focus on in-person collaboration and their position in the FinTech market.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.