Product Designer (3 month contract)

📍 Job Overview

Job Title: Product Designer (3 month contract)

Company: Two Circles

Location: Melbourne, Victoria, Australia

Job Type: CONTRACTOR

Category: Product Design / UX/UI Design

Date Posted: March 24, 2026

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Lead the UX/UI design of innovative, fan-centric digital products within the sports and entertainment marketing sector, focusing on seamless user experiences and client value.

• Drive product strategy and execution from ideation through to final delivery, ensuring designs align with technical feasibility and business objectives.

• Utilize user research and defined personas to inform comprehensive design decisions, information architectures, and user journeys.

• Collaborate closely with product managers, engineers, and stakeholders to deliver visually impactful and high-quality digital products.

📝 Enhancement Note: While the title is "Product Designer," the responsibilities and experience level (5-10 years) suggest a "Product Design Lead" role, implying leadership and mentorship responsibilities beyond individual contributor design tasks. The focus on "best-in-class sports digital products" and "fan-centric" design points to a specialized UX/UI role within the sports tech industry.

📈 Primary Responsibilities

• Spearhead the UX/UI design process for digital products, from initial concept and strategy definition to final execution and ongoing iteration, ensuring alignment with client needs and industry best practices.

• Conduct and leverage user research, including defining user personas, to deeply understand user needs, wants, pain points, and behaviors, translating these insights into robust product design decisions, site maps, and information architectures.

• Foster close collaboration with product managers and engineering teams to ensure design concepts are technically feasible, align with product objectives, and are seamlessly integrated into the development lifecycle.

• Develop essential design artifacts, including wireframes, site architectures, and concept designs, to effectively communicate ideas, iterate on solutions, and gain stakeholder buy-in.

• Partner with stakeholders to create detailed as-is and to-be user journey maps, visualizing user flows across various touchpoints within digital products to identify areas for optimization.

• Construct high-fidelity prototypes for internal testing and user validation, proactively identifying usability issues and validating design decisions before development.

• Establish and maintain comprehensive design frameworks, taxonomies, and standards to ensure consistency, quality, and excellence across all digital products delivered.

• Act as a subject matter expert, providing thought leadership on the latest industry trends, best practices in digital product design, and emerging technologies within the sports technology landscape.

📝 Enhancement Note: The enumerated responsibilities clearly indicate a senior-level role, likely a "Lead" position, given the emphasis on "leading" the design process, establishing standards, and providing "thought leadership." The mention of "mentoring junior members" in the original description (though not explicitly in the bulleted list of core responsibilities) further supports this seniority.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically preferred for senior product design roles.

Experience: 5-10 years of progressive experience in digital product design, with a proven track record in product strategy and user experience design.

Required Skills:

• Demonstrated expertise in leading the development of information architecture, site maps, user journeys, and wireframes for large-scale projects.

• Proficiency in industry-standard design and prototyping tools, specifically Figma and the Adobe Creative Suite (Illustrator, Photoshop, After Effects).

• Excellent communication and collaboration skills, with a proven ability to gain respect and buy-in from both external stakeholders and internal colleagues rapidly.

• Adaptability and an open mindset towards evolving working methods to suit different clients and internal teams.

Preferred Skills:

• Prior experience designing digital products specifically for sports organizations.

• Foundational understanding of HTML, CSS, and JavaScript to better inform design feasibility and collaboration with developers.

📝 Enhancement Note: The "5-10 years of experience" requirement strongly suggests a mid-to-senior level designer, likely a Product Design Lead, given the scope of responsibilities which include strategy, leadership, and mentoring. The emphasis on stakeholder management and communication indicates a need for strong interpersonal skills beyond technical design abilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating expertise in product strategy, user experience design, and UI execution for digital products, ideally showcasing work within the sports or entertainment industries.

• Case studies detailing the end-to-end design process for significant projects, highlighting problem definition, user research, ideation, iteration, and final outcomes.

• Evidence of leading the creation of information architecture, site maps, user journeys, and wireframes on large-scale initiatives.

• Examples of high-fidelity prototypes and their validation through user testing, showcasing problem-solving and design refinement.

Process Documentation:

• Showcase a structured approach to user research methodologies, including persona development and translating insights into actionable design strategies.

• Illustrate the iterative design process, demonstrating how wireframes, prototypes, and stakeholder feedback were used to refine user flows and enhance user experience.

• Provide examples of how design decisions were aligned with technical feasibility and product objectives through collaboration with engineering and product management.

📝 Enhancement Note: For a Product Design Lead role, the portfolio should not only showcase design output but also the candidate's strategic thinking, leadership in process definition, and ability to drive outcomes. The emphasis on "leading the development" of key artifacts implies a need for demonstrable project ownership and strategic direction within the portfolio.

💵 Compensation & Benefits

Salary Range: Given the contract nature, location (Melbourne, Australia), and experience level (5-10 years), a competitive hourly rate or daily rate would be expected. Based on industry benchmarks for experienced Product Designers/UX Leads in Melbourne, the estimated range is AUD $70 - $110 per hour, or AUD $560 - $880 per day, depending on the specific scope of work and negotiation. This role is for a 3-month contract.

Benefits:

• Opportunity to work on high-profile digital products for leading global sports and entertainment clients.

• Exposure to cutting-edge sports technology and marketing strategies.

• Collaborative and dynamic team environment with opportunities for professional growth.

• Potential for future contract extensions or full-time opportunities based on performance and business needs.

• Direct contribution to the innovation and success of digital products in a rapidly evolving industry.

Working Hours: A standard full-time work week of approximately 40 hours is expected. Flexibility may be offered, but the on-site requirement in Melbourne suggests adherence to typical business hours for effective team collaboration and client interaction.

📝 Enhancement Note: As this is a contract role, benefits are typically limited compared to permanent positions. The primary "benefit" is the project itself, the experience gained, and potential future opportunities. The salary range is an estimate based on market data for similar contract roles in Melbourne.

🎯 Team & Company Context

🏢 Company Culture

Industry: Sports & Entertainment Marketing Technology. Two Circles operates at the intersection of sports, entertainment, and data-driven marketing, helping clients understand and engage with their fan bases to grow audiences and revenues.

Company Size: Approximately 1000 employees globally, with a significant presence across 14 offices. This indicates a robust, established organization with a global reach, offering a structured environment but also opportunities for impact.

Founded: Founded with a mission to grow audiences and revenues for sports and entertainment businesses by deeply understanding fan behavior.

Team Structure:

• The Technology team comprises in-house professionals and partners, with Product Designers working in tandem with these groups.

• The Product Design Lead will work alongside experienced professionals and will also lead and mentor junior members of the team, suggesting a team structure that includes junior designers.

Methodology:

• Data-driven approach: Two Circles emphasizes using fan data to understand behavior and inform strategies.

• Client-centric focus: The core mission is to help clients grow audiences and revenues by understanding their fans best.

• Collaboration and innovation: The company fosters an environment where different teams and partners work together to create innovative solutions.

Company Website: https://www.twocircles.com/

📝 Enhancement Note: The company culture appears to be fast-paced, client-focused, and data-driven, with a strong emphasis on innovation within the sports and entertainment sectors. The technology team is likely central to delivering value to clients.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Product Design Lead, indicating a senior individual contributor or team lead capacity. It requires significant experience in product strategy, UX/UI design, and the ability to guide design direction. The contract duration of three months suggests a project-specific need, but successful performance could lead to extensions or other opportunities.

Reporting Structure: The Product Design Lead will likely report to a Head of Product, Director of Technology, or a similar senior technology/product leader within Two Circles. They will also be responsible for leading and mentoring junior designers.

Operations Impact: The Product Design Lead's work directly impacts the success of digital products for Two Circles' clients. By creating fan-centric, visually impactful, and user-friendly experiences, they contribute to increased audience engagement, revenue growth, and client satisfaction, directly aligning with the company's core mission.

Growth Opportunities:

• Skill Development: Deepen expertise in sports technology product design, user research, and complex information architecture. Gain experience with a diverse range of global clients in the sports and entertainment industry.

• Leadership Experience: Lead design for critical projects, mentor junior designers, and contribute to the strategic direction of product design at Two Circles.

• Networking: Build relationships with professionals across product management, engineering, and client management within a leading sports marketing firm.

• Further Opportunities: Successful completion of the 3-month contract may open doors to further contract roles or potentially full-time positions within Two Circles, depending on business needs and performance.

📝 Enhancement Note: The contract nature of this role means growth is primarily project-based and skill-focused. However, the leadership component and the company's global reach offer significant learning and networking potential, which can be leveraged for future career advancement.

🌐 Work Environment

Office Type: The role is described as "On-site," indicating a physical office presence is required in Melbourne, Victoria, Australia. This suggests a collaborative office environment designed for team interaction.

Office Location(s): Melbourne, Victoria, Australia. Specific office address details would typically be provided upon engagement.

Workspace Context:

• Collaborative Environment: The emphasis on working "in tandem with our in-house team and partners" and collaborating "closely with cross-functional teams" suggests an office designed to foster teamwork and communication.

• Tools & Technology: Access to industry-standard design software (Figma, Adobe Creative Suite) will be assumed, supporting efficient workflow and high-quality output.

• Team Interaction: Opportunities for direct interaction with product managers, engineers, junior designers, and potentially client representatives, facilitating knowledge sharing and problem-solving.

Work Schedule: A standard 40-hour work week is expected for this 3-month contract. While on-site work is required, some degree of flexibility in daily hours might be possible, subject to team and client needs, and local employment regulations for contractors.

📝 Enhancement Note: The on-site requirement in Melbourne is a key factor for candidates. This environment is likely geared towards fostering innovation and efficient collaboration, crucial for a fast-paced project like this.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and suitability for the role.

• Portfolio Presentation & Discussion: Candidates will likely present a curated selection of their work, focusing on product strategy, UX/UI design process, and how they've delivered impactful digital products. Be prepared to walk through case studies, explain design decisions, and discuss user research findings.

• Technical/Skills Assessment: Potential exercises or discussions to gauge proficiency in Figma, Adobe Creative Suite, and understanding of Agile development.

• Cross-functional Team Interview: Discussions with Product Managers and Engineers to assess collaboration skills, technical understanding, and cultural fit.

• Leadership/Mentorship Discussion: If the "Lead" aspect is emphasized, there may be questions about how you guide junior designers and influence design direction.

• Final Interview: With senior leadership to discuss the role in detail, terms of the contract, and final alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase product strategy, UX/UI expertise, and impact. Prioritize projects demonstrating leadership or complex problem-solving.

• Tell a Story: For each project, clearly articulate the problem, your role, the process undertaken (research, ideation, design, testing), the solutions implemented, and the measurable outcomes or impact.

• Highlight Process: Emphasize your design process, including how you leverage user research, define information architecture, create wireframes, and iterate based on feedback.

• Showcase Tools: Clearly indicate the tools used (Figma, Adobe Suite) and your proficiency.

• Sports/Entertainment Focus: If you have relevant experience in these industries, ensure those projects are prominently featured.

• Prepare for Technical Questions: Be ready to discuss your understanding of HTML/CSS/JavaScript and Agile methodologies.

Challenge Preparation:

• Design Thinking: Be prepared to discuss how you approach design problems from a user-centric perspective.

• Collaboration Scenarios: Think about how you handle disagreements with stakeholders or engineers and how you ensure buy-in.

• Industry Trends: Stay updated on the latest trends in digital product design, UX/UI, and sports technology.

📝 Enhancement Note: The portfolio is critical for this role. Candidates should be prepared to demonstrate not just aesthetic design skills but also strategic thinking, problem-solving abilities, and a deep understanding of the user-centered design process, particularly as it applies to digital products in a competitive market.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative design, wireframing, prototyping, and UI design. Proficiency in creating design systems and component libraries within Figma is highly valued.

• Adobe Creative Suite:

  • Illustrator: For vector graphics, icons, and illustrations.
  • Photoshop: For image editing, mockups, and visual assets.
  • After Effects: Potentially for motion graphics, micro-interactions, or animated prototypes to showcase dynamic user experiences.

Analytics & Reporting: While not explicitly mentioned, a strong understanding of how design impacts user behavior metrics tracked via analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) is beneficial for validating design decisions.

CRM & Automation: While not directly used by the designer, an awareness of how design integrates with CRM platforms and marketing automation tools that clients might use (e.g., Salesforce, HubSpot) can provide valuable context.

Integration Tools: Understanding how front-end designs translate into coded products and the role of APIs in connecting different platforms is a plus.

📝 Enhancement Note: Proficiency in Figma and the Adobe Creative Suite is a hard requirement. Candidates should be ready to discuss their experience with these tools in detail, including how they use them for complex projects and collaboration. Familiarity with HTML/CSS/JavaScript is also a significant advantage for effective collaboration with development teams.

👥 Team Culture & Values

Operations Values:

• Fan-Centricity: A core value is understanding and designing for the fan. This means prioritizing user needs, behaviors, and experiences above all else.

• Data-Driven Innovation: Decisions are informed by data and user insights, leading to creative and effective solutions that drive client success.

• Collaboration & Partnership: Working effectively with internal teams (product, engineering) and external partners/clients is key to delivering high-quality products.

• Excellence & Quality: A commitment to delivering "best-in-class" digital products that meet and exceed industry expectations.

• Adaptability: Being flexible and open to different ways of working and adapting to the unique needs of various clients and projects.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with product managers and engineers, ensuring seamless integration of design into the development workflow.

• Feedback-Driven: An iterative process involving internal reviews, stakeholder feedback, and user testing is fundamental to refining designs.

• Knowledge Sharing: The mentorship aspect suggests a culture that values sharing expertise and supporting the growth of team members.

📝 Enhancement Note: The culture at Two Circles appears to be focused on delivering tangible results for clients through innovative, data-informed design and strong collaboration. Candidates who can demonstrate these values in their work will be a strong fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Needs with User Experience: Navigating competing demands from various clients and ensuring that the end-user experience remains paramount.

• Technical Constraints: Designing within the technical limitations of platforms and development cycles, requiring creative problem-solving.

• Rapid Iteration: The fast-paced nature of sports and entertainment marketing may require quick turnarounds and agile adaptation to changing project requirements.

• Global Audience Design: Creating products that are effective and engaging for diverse, global fan bases with varying cultural nuances.

Learning & Development Opportunities:

• Industry Specialization: Gaining deep expertise in product design specifically for the sports and entertainment technology sector.

• Mentorship: Providing guidance to junior designers, honing leadership and communication skills.

• Client Exposure: Working with a broad portfolio of high-profile global clients offers significant learning about different business models and user bases.

• Cutting-Edge Technology: Exposure to the latest trends and technologies in fan engagement and sports marketing.

📝 Enhancement Note: The primary growth opportunity lies in specializing within a dynamic and high-growth industry (sports tech) while honing leadership and strategic design skills on significant projects for leading global brands.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the design of a digital product from concept to launch. What was your process, and what was the outcome?" (Focus on product strategy, UX/UI process, and impact.)

• "How do you approach user research and translate those insights into actionable design decisions for a sports-related digital product?" (Highlight user-centricity and data-driven methods.)

• "Walk us through a complex information architecture or user journey map you've designed. What challenges did you face, and how did you overcome them?" (Demonstrate problem-solving and structural design skills.)

Company & Culture Questions:

• "What interests you about designing for the sports and entertainment industry, and specifically for Two Circles?" (Show genuine enthusiasm and research into the company's mission.)

• "How do you stay updated on the latest trends in digital product design and sports technology?" (Demonstrate a commitment to continuous learning.)

Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your portfolio and highlight the projects you'll be discussing. For each project, clearly state the client/context, the problem, your specific role, the design process, key decisions, and the final outcome/impact.

• Visuals: Use high-quality visuals, including wireframes, mockups, prototypes, and user journey maps. Annotate key elements to explain your thinking.

• Storytelling: Frame your projects as narratives. What was the challenge? How did you solve it? What was the impact?

• Metrics: Whenever possible, quantify the impact of your designs with data (e.g., increased conversion rates, improved user satisfaction scores, reduced bounce rates).

• Conciseness: Be mindful of time. Practice your presentation to ensure it's engaging and within the allocated timeframe.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of the product design lifecycle, user-centered methodologies, and the ability to translate business goals into effective digital experiences, particularly within the context of sports and entertainment.

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📌 Application Steps

To apply for this Product Designer (3 month contract) position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Ensure your portfolio prominently features projects that demonstrate your expertise in product strategy, UX/UI design, and information architecture. Prioritize work that showcases leadership in design, problem-solving for digital products, and ideally, experience within the sports or entertainment sectors.

• Resume Optimization: Tailor your resume to highlight 5-10 years of relevant experience, emphasizing key skills like Figma, Adobe Creative Suite, user research, wireframing, and Agile development. Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your design process, decision-making rationale, and the impact of your work. Be ready to discuss your experience with cross-functional collaboration and how you approach challenging design problems.

• Company Research: Familiarize yourself with Two Circles' mission, clients, and the sports/entertainment marketing industry. Understand how your design skills can contribute to their goal of growing audiences and revenues through fan-centric digital products.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.