Product Design Director, Offshore Trading

📍 Job Overview

Job Title: Product Design Director, Offshore Trading Company: OKX Location: Singapore, Singapore Job Type: Full-Time Category: Product Design / User Experience (UX) Leadership Date Posted: 2025-11-05T04:39:57 Experience Level: 10+ Years Remote Status: On-site

🚀 Role Summary

• Lead and elevate the user experience for OKX's Offshore trading platform, defining and executing a comprehensive design strategy.
• Drive innovation in product design for trading workflows, fiat/crypto on-off ramps, wallet interactions, liquidity features, and advanced trader tools.
• Build, mentor, and scale a global design team, fostering a culture of design excellence and continuous improvement.
• Translate complex financial and trading concepts into intuitive, user-friendly interfaces for both retail and professional traders.
• Champion design thinking and user-centered methodologies across product development, influencing roadmaps and business decisions.

📝 Enhancement Note: This role is positioned as a Director-level Product Design leadership role, implying significant strategic responsibility, team management, and executive-level influence within the organization, specifically for the Offshore trading segment of OKX's product offerings.

📈 Primary Responsibilities

• Define and own the overarching design strategy for OKX's Offshore exchange and associated product lines, including trading workflows, fiat/crypto on-off ramps, wallet interactions, liquidity features, and advanced trader tools.
• Lead, mentor, and scale a global design function, focusing on hiring, developing, and retaining top design talent, establishing team structures, career paths, and a robust design culture across various regions.
• Establish high-impact design systems, frameworks, and processes that facilitate rapid iteration, effective localization, and consistent user experiences across diverse markets.
• Oversee the end-to-end user journey for key experiences across web and mobile platforms, from initial problem definition and user research through prototyping, interaction and visual design, to successful hand-off and post-launch iteration.
• Simplify intricate financial and trading concepts into intuitive and accessible user experiences, effectively catering to the distinct needs of both retail users and sophisticated/pro-trader segments.
• Foster close collaboration with product management, engineering, compliance, legal, and regional teams to achieve a delicate balance between user needs, technical feasibility, regulatory requirements, and market-specific localization demands.
• Advocate for design initiatives at the executive level, presenting design direction, building stakeholder alignment, and influencing product roadmaps and critical business decisions.
• Leverage user research, data-driven insights, and established design methodologies to drive continuous product improvements and significantly enhance overall user experience.
• Provide thought leadership within product design, ensuring OKX maintains a leading position at the forefront of innovation within the rapidly evolving cryptocurrency space.
• Scale the design function efficiently to support business growth objectives while rigorously maintaining the highest standards of design excellence and user satisfaction.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on strategic leadership, team scaling, cross-functional collaboration, and executive influence, characteristic of a senior leadership role in a growth-oriented tech company. The focus on both retail and pro-traders indicates a need for nuanced design solutions.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Product Design, Web Design, Human-Computer Interaction (HCI), or a related field, or equivalent practical experience.

Experience: 10+ years of progressive experience in design leadership and management, with a proven track record of successfully building, scaling, and developing high-performing design teams.

Required Skills:

• Extensive experience in design leadership and management, demonstrating a strong ability to build and scale design teams effectively.
• Deep understanding of human-centered design principles and a consistent passion for delivering exceptional, intuitive user experiences.
• Proven expertise in translating complex financial products and trading concepts into clear, user-friendly, and efficient designs.
• Strong ability to hire, mentor, develop, and retain top design talent, cultivating a positive and productive design culture.
• Demonstrated experience in working within fast-paced, dynamic environments, managing multiple project dependencies, and independently prioritizing tasks to meet deadlines.
• Hands-on, "roll up your sleeves" approach with a proactive mindset, serving as a driver and change agent within the organization.
• Passion for innovation, with a commitment to staying ahead of industry trends, emerging product technologies, and advancements in the cryptocurrency and fintech sectors.
• Proven track record of effective collaboration with Product Managers, Engineers, Legal, and Compliance teams to ensure design solutions meet all business, technical, and regulatory requirements.
• Excellent communication and presentation skills, with a persuasive ability to articulate design rationale and advocate for design decisions to diverse stakeholders, including executive leadership.
• Experience in Fintech or Crypto industries, demonstrating an understanding of the unique challenges and opportunities within these sectors.
• Background in working effectively with global teams across multiple time zones, understanding cross-cultural collaboration nuances.
• Bilingual capabilities are a significant asset for collaborating with diverse global teams and markets.

Preferred Skills:

• Experience designing specifically for financial trading platforms, including derivatives, spot trading, and margin trading.
• Proficiency in establishing and evolving comprehensive design systems and component libraries.
• Experience with user research methodologies, usability testing, and data analysis to inform design decisions.
• Familiarity with agile development methodologies and design's role within them.
• A strong portfolio showcasing leadership in product design, particularly for complex financial or trading applications, with demonstrable impact.

📝 Enhancement Note: The experience requirement is clearly defined as "10+ years," indicating a senior leadership position. The emphasis on "Fintech or Crypto industries" and "financial products, preferably in trading" is a critical qualifier. "Bilingual" is listed under "Must Haves," suggesting a strong requirement for cross-cultural communication.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio that clearly demonstrates leadership in product design, showcasing the candidate's ability to define design strategy, lead teams, and drive significant product outcomes.
• Specific case studies highlighting the end-to-end design process for complex financial or trading products, from initial problem identification and user research to final implementation and post-launch analysis.
• Examples of how user research, data-driven insights, and design methodologies were utilized to inform design decisions and improve user experience, with measurable results.
• Evidence of establishing and scaling design systems, frameworks, or processes that have led to increased efficiency, consistency, or innovation within design teams or product development cycles.
• Demonstrations of simplifying complex financial concepts into intuitive and accessible user interfaces, catering to diverse user segments (retail vs. professional traders).

Process Documentation:

• Showcase experience in defining and documenting design processes that support rapid iteration, localization, and consistency across global markets.
• Provide examples of how design collaboration processes were established with product, engineering, compliance, and regional teams to balance various constraints and requirements.
• Illustrate a systematic approach to user journey mapping and optimization, detailing how complex user flows were analyzed and improved.
• Detail experience in presenting design direction, building alignment, and influencing product roadmaps and business decisions through structured design reviews and executive presentations.

📝 Enhancement Note: Given the leadership and strategic nature of the role, the portfolio should emphasize not just individual design execution but also strategic leadership, team development, process improvement, and demonstrable business impact. The focus on "systematic approach" and "documentation" implies a need for structured thinking.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Director-level Product Design role in Singapore with 10+ years of experience in the highly specialized Fintech/Crypto trading sector, the estimated annual salary range is S$180,000 - S$250,000. This range accounts for the seniority, specialized domain knowledge required, and the cost of living in Singapore.

Benefits:

• Competitive Total Compensation Package: Includes base salary, potential bonuses, and other incentives, reflecting the value of the role and the candidate's expertise.
• Learning & Development (L&D) Programs: Opportunities for continuous professional growth and skill enhancement, crucial for staying ahead in the dynamic crypto and design fields.
• Education Subsidy: Financial support for employees pursuing further education, certifications, or training relevant to their roles and career development.
• Various Team Building Programs and Company Events: Initiatives designed to foster camaraderie, collaboration, and a strong organizational culture.
• Wellness and Meal Allowances: Support for employee well-being, contributing to a healthy work-life balance.
• Comprehensive Healthcare Schemes: Robust health insurance coverage for employees and their dependents, ensuring peace of mind.
• Visa Sponsorship: While the posting prioritizes local candidates, for exceptional international candidates, OKX may offer visa sponsorship, subject to regulatory requirements and business needs.

Working Hours: Standard full-time working hours are expected, likely around 40 hours per week, with flexibility offered to accommodate global team collaboration and project demands.

📝 Enhancement Note: Salary is estimated based on typical Director-level compensation in Singapore for specialized tech roles, considering the high demand for experienced leaders in the crypto/fintech space. The benefits listed are directly from the provided text, with added context for operations professionals. The "Must Haves" regarding local right to work and no sponsorship preference are crucial considerations for the salary and relocation aspect.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cryptocurrency, Blockchain Technology, Web3, Financial Services. OKX operates at the intersection of cutting-edge technology and global finance, aiming to reshape society through blockchain technology. The company emphasizes innovation, security, and accessibility. Company Size: OKX is a significant player in the global crypto market, with millions of users and a growing institutional client base. While specific employee numbers aren't provided, its expansion into multiple international markets suggests a substantial and rapidly growing global workforce. Founded: OKX was founded with the vision to provide a leading cryptocurrency exchange and has evolved to offer a comprehensive Web3 ecosystem, including a widely used wallet. Its history is marked by continuous development and expansion into new markets, demonstrating agility and ambition.

Team Structure:

• The design team is global, with a need to coordinate efforts across different regions and time zones.
• This role reports into the Global Head of Design, indicating a hierarchical structure within the design function.
• Close collaboration is expected with Product, Engineering, Growth, Analytics, and Regional Market Leads, highlighting a matrixed or highly cross-functional operational model.

Methodology:

• Data-Driven Design: Emphasis on utilizing user research and data analytics to inform design decisions and measure impact.
• User-Centered Approach: A core tenet is to prioritize user needs and translate them into seamless, intuitive experiences.
• Iterative Development: The mention of a "test/learn/iterate approach" suggests an agile and continuous improvement methodology.
• Strategic Design: The role is expected to define design strategy, influence roadmaps, and contribute to business decisions.

Company Website: https://www.okx.com/

📝 Enhancement Note: The company context emphasizes OKX's mission-driven approach in the crypto space, its rapid global expansion, and its commitment to innovation and security. The team structure points to a dynamic, collaborative environment requiring strong cross-functional communication skills.

📈 Career & Growth Analysis

Operations Career Level: This role is at a Director level, signifying a senior leadership position responsible for a significant function (Offshore Trading Product Design) within the organization. It involves strategic oversight, team management, and executive-level influence. The scope includes defining design strategy, scaling the design team globally, and ensuring design excellence across a critical product line. Reporting Structure: The Director will report to the Global Head of Design. This structure suggests a clear reporting line within the design department, with opportunities to collaborate with and influence other senior leaders across Product, Engineering, and regional operations. Operations Impact: The design director's impact is critical to the user experience of OKX's Offshore trading products, directly influencing user acquisition, retention, satisfaction, and ultimately, trading volume and revenue. By simplifying complex financial interactions and driving innovation, this role will shape how millions of users engage with crypto markets.

Growth Opportunities:

• Leadership Expansion: Potential to expand leadership scope to cover additional product areas or markets within OKX as the company continues its global growth.
• Strategic Influence: Opportunity to shape the future of design at OKX and influence broader company strategy through impactful design leadership.
• Industry Recognition: Leading design for a prominent global crypto exchange offers significant visibility and potential for industry recognition.
• Skill Development: Continuous learning in the rapidly evolving fields of fintech, crypto, and advanced design methodologies. Mentorship opportunities for junior designers further enhance leadership development.

📝 Enhancement Note: This role offers significant growth potential due to OKX's expansion and the critical nature of design in the competitive crypto market. The Director level implies a path towards VP or C-suite roles in design or product leadership within the tech/fintech sector.

🌐 Work Environment

Office Type: The role is specified as "On-site" in Singapore. This suggests a traditional office-based work environment where in-person collaboration and team presence are valued. OKX likely maintains modern office facilities conducive to creative work and team interaction. Office Location(s): Singapore, Singapore. This location is a major financial and technological hub in Asia, offering a vibrant ecosystem for tech professionals. Workspace Context:

• Collaborative Environment: The emphasis on cross-functional collaboration suggests an open and interactive workspace designed to facilitate communication between design, product, engineering, and regional teams.
• Tools and Technology: Access to industry-standard design software, prototyping tools, and collaboration platforms will be essential, likely provided by OKX.
• Team Interaction: Opportunities for regular team meetings, design critiques, workshops, and brainstorming sessions, both within the Singapore office and with global remote teams.

Work Schedule: Standard full-time hours are expected, with the understanding that flexibility may be required to accommodate collaboration with global teams across different time zones. This might involve occasional early morning or late evening meetings.

📝 Enhancement Note: The "On-site" requirement in Singapore points to a need for candidates to be physically present in the office, suggesting a culture that values in-person collaboration and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Talent Acquisition will review applications and conduct an initial screening call to assess basic qualifications, experience, and cultural fit.
• Hiring Manager Interview: A discussion with the Global Head of Design to delve deeper into leadership experience, strategic thinking, team management philosophy, and understanding of the crypto/fintech domain.
• Portfolio Review & Presentation: A dedicated session where candidates present their portfolio, highlighting key projects, leadership contributions, design strategy, and how they have driven impact. This will likely involve presenting case studies of complex financial product designs.
• Cross-Functional Interviews: Meetings with key stakeholders from Product Management, Engineering, and potentially regional leads to assess collaboration skills, communication style, and ability to integrate design with business and technical requirements.
• Executive/Final Interview: A final conversation, potentially with a senior executive, to confirm fit, strategic alignment, and overall suitability for the Director role.

Portfolio Review Tips:

• Showcase Leadership: Clearly articulate your role in defining design strategy, scaling teams, and mentoring designers, rather than just individual contributions.
• Focus on Impact: For each project, quantify the business impact and user experience improvements achieved. Use metrics and data wherever possible to demonstrate ROI.
• Highlight Process: Detail your approach to problem-solving, user research, design systems, and cross-functional collaboration. Explain why you made certain design decisions.
• Address Complexity: Include case studies of complex financial or trading products, demonstrating your ability to simplify intricate concepts and design for diverse user segments (retail vs. pro).
• Tailor to OKX: Research OKX's current products and design aesthetic. Be prepared to discuss how your vision aligns with their mission and future trajectory.

Challenge Preparation:

• Be prepared for a potential design challenge or exercise that simulates a real-world problem related to offshore trading platforms. This might involve sketching out user flows, wireframing key screens, or outlining a design strategy for a specific feature.
• Focus on articulating your thought process, demonstrating how you would approach the problem systematically, and considering user needs, business goals, and technical constraints.
• Practice presenting your ideas concisely and persuasively, as this will be a key part of the interview process.

📝 Enhancement Note: The interview process is designed to assess strategic leadership, domain expertise, team-building capabilities, and the ability to translate vision into execution within a complex, regulated industry. The portfolio review is a critical component, requiring candidates to demonstrate leadership and impact.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP. Proficiency in advanced prototyping and interactive design tools is expected.
• User Research & Analytics: Lookback, UserTesting.com, Hotjar, Google Analytics, Amplitude, Mixpanel. Experience with tools for user interviews, usability testing, and analyzing user behavior data.
• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack, Microsoft Teams. Familiarity with tools used for cross-functional team communication and project tracking.
• Design Systems: Experience with building, maintaining, and scaling design systems and component libraries, likely using tools like Zeroheight or Storybook.

Analytics & Reporting:

• Data Visualization: Tableau, Power BI, Looker. Ability to interpret data dashboards and translate insights into design recommendations.
• Web/Mobile Analytics: Google Analytics, Amplitude, Mixpanel. Understanding how to leverage user analytics to understand product usage and identify areas for design improvement.

CRM & Automation:

• While not directly a CRM role, understanding how design impacts user onboarding and engagement within a CRM context (e.g., Salesforce, HubSpot) could be beneficial for understanding the broader customer journey.
• Familiarity with tools that automate design processes or integrate design workflows with development pipelines.

📝 Enhancement Note: The technology stack emphasizes tools common in modern product design and UX leadership roles, with a specific nod towards data analytics and collaboration platforms, crucial for a globally distributed team and data-driven decision-making.

👥 Team Culture & Values

Operations Values:

• Innovation & Future-Forward: A strong drive to explore and implement new technologies and design approaches in the rapidly evolving crypto and Web3 space.
• User-Centricity: A deep commitment to understanding and serving user needs, ensuring products are intuitive, accessible, and valuable.
• Excellence & Quality: Maintaining high standards in design execution, process, and team performance, striving for best-in-class user experiences.
• Collaboration & Transparency: Open communication, knowledge sharing, and a willingness to work cross-functionally to achieve shared goals. OKX's commitment to "proof of reserves" also hints at a value for transparency.
• Integrity & Responsibility: Operating with ethical considerations, especially in the financial sector, and ensuring designs comply with regulatory requirements.

Collaboration Style:

• Cross-Functional Integration: Design is expected to be deeply integrated with Product Management and Engineering from concept to launch, ensuring alignment on goals and feasibility.
• Global Team Synergy: A need to foster a collaborative spirit across international teams, respecting diverse perspectives and working styles.
• Feedback-Driven: An iterative design process that embraces constructive feedback from peers, stakeholders, and users to refine solutions.
• Strategic Partnership: Design leaders will act as strategic partners to business units, influencing product strategy and contributing to overall company objectives.

📝 Enhancement Note: The culture emphasizes forward-thinking, user focus, and strong collaboration, which are essential for a fast-paced, innovative company like OKX operating in a dynamic industry.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving Industry: The crypto and fintech landscape changes at an unprecedented pace, requiring constant adaptation of design strategies and skillsets to stay relevant and innovative.
• Balancing User Needs with Regulation: Designing for financial products involves navigating complex regulatory requirements and compliance standards across multiple jurisdictions, which can constrain design freedom.
• Scaling a Global Team: Effectively managing and aligning a geographically dispersed design team, ensuring consistent quality and culture across different regions and time zones.
• Simplifying Complexity: Continuously finding elegant solutions to make sophisticated trading functionalities accessible and intuitive for a broad spectrum of users, from beginners to advanced traders.
• Driving Change: Acting as a change agent to elevate design maturity and influence across the organization, potentially facing resistance to new methodologies or ideas.

Learning & Development Opportunities:

• Industry Immersion: Deep dive into the intricacies of cryptocurrency trading, DeFi, and Web3 technologies, gaining specialized domain expertise.
• Leadership Development: Opportunities to hone strategic leadership, team scaling, and executive communication skills through hands-on experience and potential mentorship.
• Design System Evolution: Contribute to and lead the development of advanced design systems that support global product consistency and efficiency.
• Cross-Functional Acumen: Enhance understanding of product management, engineering challenges, and business strategy through close collaboration.
• Attending Industry Conferences: Potential for OKX to sponsor participation in leading design, fintech, or crypto conferences for networking and knowledge acquisition.

📝 Enhancement Note: The challenges are inherent to operating in the cutting-edge crypto and fintech sectors, requiring resilience, adaptability, and a strong strategic mindset. The growth opportunities are significant for a leader looking to make a substantial impact and advance their career in a high-growth industry.

💡 Interview Preparation

Strategy Questions:

• "Describe your philosophy on building and scaling a global design team. What are the key components of success?" (Focus on hiring, mentorship, culture, processes, and metrics).
• "How would you approach defining the design strategy for a complex financial product like an offshore trading platform, considering diverse user segments and regulatory constraints?" (Emphasize user research, market analysis, goal setting, and phased implementation).
• "Walk us through a time you had to simplify a highly complex technical or financial concept into an intuitive user experience. What was your process, and what were the results?" (Use a STAR method response, detailing problem, solution, and impact).
• "How do you balance user needs with business objectives and technical feasibility? Provide an example." (Illustrate your collaborative approach and decision-making framework).
• "What is your approach to advocating for design at the executive level? How do you build alignment and influence product roadmaps?" (Discuss presentation skills, data-driven arguments, and stakeholder management).

Company & Culture Questions:

• "What interests you most about OKX and the cryptocurrency industry?" (Show genuine research and passion for the space).
• "How have you fostered a culture of innovation and excellence within your design teams?" (Relate to OKX's values and industry demands).
• "Describe your experience working with global teams across different time zones. What are the biggest challenges and how do you overcome them?" (Highlight communication strategies, asynchronous work practices, and cultural sensitivity).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role and responsibilities, the process you followed, the key decisions made, the solutions implemented, and the measurable outcomes.
• Quantify Impact: Use data, metrics, and user feedback to demonstrate the success of your designs. Quantify improvements in user engagement, conversion rates, task completion, or satisfaction.
• Highlight Leadership: Clearly distinguish between individual contributions and your leadership efforts in guiding teams, defining strategy, and influencing stakeholders.
• Visual Storytelling: Use high-quality visuals (mockups, prototypes, user journey maps) to illustrate your work. Ensure they are clean, well-organized, and easy to understand.
• Be Prepared for Deep Dives: Anticipate detailed questions about your design rationale, decision-making process, and how you handled challenges or trade-offs.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic leadership, deep understanding of financial product design, experience in scaling teams, and the ability to communicate complex ideas persuasively. The portfolio is a critical evaluation tool, requiring structured storytelling and demonstrable impact.

📌 Application Steps

To apply for this Product Design Director position:

• Submit your application through the provided Greenhouse link on the OKX careers page.
• Tailor Your Resume: Ensure your resume highlights your 10+ years of design leadership experience, specific achievements in scaling teams, and any direct experience with financial products, trading platforms, or the crypto/fintech industries. Use keywords from the job description.
• Curate Your Portfolio: Prepare a digital portfolio that showcases your leadership in product design. Include 2-3 detailed case studies focusing on complex financial products, demonstrating your strategic thinking, user-centered process, and measurable impact. Emphasize your ability to simplify complex concepts and lead global teams.
• Prepare Your Presentation: Practice presenting your portfolio with a focus on leadership, strategy, and impact. Be ready to articulate your design philosophy, team-building approach, and how you would tackle challenges specific to OKX's Offshore trading products.
• Research OKX: Thoroughly research OKX's mission, values, current product offerings (especially trading platforms), and recent news. Understand their position in the market and their commitment to Web3 and blockchain technology.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions, especially regarding visa sponsorship preferences and specific compensation.