Principal UX Designer

📍 Job Overview

Job Title: Principal UX Designer Company: OneTrust Location: Bengaluru, India Job Type: Full-Time Category: User Experience (UX) / Product Design Date Posted: 2025-11-03 Experience Level: 8+ years (with specific emphasis on senior/principal level) Remote Status: Hybrid (Office-first with 3 days in office expectation)

🚀 Role Summary

• Lead the design process for OneTrust's product offerings, focusing on enhancing usability, visual appeal, and overall digital user experience.
• Drive the creation of comprehensive design deliverables, including information architecture, interface design, interaction design, and interactive prototypes (low to high fidelity).
• Champion user-centric design principles and advocate for UX best practices across the organization, acting as a key contributor to design strategy.
• Mentor and guide junior designers, fostering a collaborative environment that elevates the team's overall design capabilities and output.
• Leverage data analysis and user research to inform design decisions, ensuring products are intuitive, accessible, and meet user needs effectively.

📝 Enhancement Note: The role is positioned as "Principal UX Designer" with "8+ years" of experience, indicating a senior-level position requiring significant autonomy and leadership. The "Hybrid" work arrangement with a "3 days in office" expectation signifies a structured approach to in-person collaboration, typical for enterprise software companies. The emphasis on "data privacy, third-party risk management, and/or security spaces" suggests a need for domain understanding or adaptability to complex enterprise software domains.

📈 Primary Responsibilities

• Design and deliver end-to-end user experience solutions, encompassing information architecture, user flows, wireframes, interactive prototypes, and high-fidelity visual designs.
• Collaborate closely with Product Management and Engineering teams within a "3-in-a-box" model to translate user needs and business requirements into intuitive and effective product features.
• Conduct and analyze usability testing sessions, synthesize customer feedback, and leverage web analytics and customer support data to identify areas for design iteration and improvement.
• Define, document, and promote UX best practices, design standards, and reusable component libraries to ensure consistency and quality across OneTrust products.
• Actively contribute to user research initiatives, translating complex findings into actionable design recommendations and advocating for the user throughout the product development lifecycle.
• Craft clear, concise, and user-friendly in-product copy (UX writing) to enhance usability and guide users through complex interfaces.
• Proactively identify and integrate emerging AI trends and technologies into the design process to drive innovation and enhance user experiences.
• Ensure all designs adhere to accessibility standards (WCAG 2.2 AA) and maintain comprehensive state coverage for complex interfaces.
• Lead design reviews, effectively present design rationale, and influence product direction based on user insights and design expertise.
• Contribute to the development and maintenance of a robust, modular UI design system, leveraging no-code/low-code tools where applicable.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on design execution, strategic input, and team leadership. The mention of "3-in-a-box" team structure is a common agile development practice requiring strong cross-functional collaboration. The emphasis on "no-code or low-code tools" suggests an expectation for designers to understand or utilize these platforms for rapid prototyping or system implementation, bridging the gap between design and development.

🎓 Skills & Qualifications

Education:

• Bachelor’s or Master’s Degree in Computer Science, Human-Computer Interaction (HCI), Industrial Design, Graphic Design, or a closely related field.

Experience:

• 8+ years of progressive experience in User Experience (UX) and User Interface (UI) design, covering the full product design lifecycle from research and conceptualization through to rollout and iteration.
• Proven experience working in agile development environments, consistently delivering high-quality design solutions within sprint cycles and at a rapid pace.

Required Skills:

• Advanced visual and interaction design skills with exceptional attention to detail, focusing on usability, accessibility (WCAG 2.2 AA), and comprehensive state coverage.
• High proficiency in industry-standard design tools, with a strong emphasis on Figma, including mastery of components, auto-layout, variants, prototyping, and efficient file organization.
• Demonstrated ability to create comprehensive design deliverables, including information architecture, user flows, wireframes, interactive prototypes (low and high fidelity).
• Strong UX writing skills for crafting clear, concise, and effective in-product copy.
• Experience in conducting usability testing, analyzing customer feedback, and iterating designs based on user data and research findings.
• Proven ability to collaborate effectively within cross-functional teams (Product, Engineering) in an agile setting.
• Strong presentation skills with the ability to articulate design rationale and lead design reviews confidently.
• Data-informed mindset with a passion for understanding user behavior through analytics and research.
• Curiosity and aptitude for exploring and integrating emerging AI trends into the design process.

Preferred Skills:

• Experience with no-code or low-code tools such as Framer, Webflow, or similar internal platforms, with an understanding of how modular design translates into reusable UI systems.
• Experience designing for enterprise-level software applications or complex web-based platforms.
• Familiarity with data privacy, third-party risk management, and/or security spaces to inform design decisions within OneTrust's domain.
• Experience leading design initiatives or mentoring junior designers.
• Scrum certification to demonstrate understanding of agile methodologies.

📝 Enhancement Note: The "8+ years" requirement, coupled with "Principal" in the title, strongly implies a need for leadership qualities and a track record of significant impact. The preference for no-code/low-code tools suggests the company values efficiency and designers who can contribute to or leverage component-based design systems. Domain knowledge in privacy, risk, or security is a significant advantage given OneTrust's core business.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a proven track record of the end-to-end UX and UI design process.
• Demonstrate clear examples of how you have translated user research and business requirements into effective design solutions.
• Include case studies that highlight your ability to solve complex design problems, focusing on user-centered methodologies.
• Showcase a range of deliverables, including user flows, wireframes, interactive prototypes, and high-fidelity visual designs.
• Highlight your understanding of design systems, component-based design, and their implementation.

Process Documentation:

• Portfolio pieces should clearly articulate your design process, including research methodologies, ideation techniques, and decision-making rationale.
• Demonstrate how you gather and analyze data (user feedback, analytics, customer support data) to inform design iterations and measure impact.
• Include examples of how you have collaborated with Product Managers and Engineers, illustrating your role within cross-functional teams.
• Showcase your approach to accessibility (WCAG 2.2 AA) and how it's integrated into your design workflow.

📝 Enhancement Note: For a Principal-level UX role, the portfolio is critical. It needs to go beyond just showcasing polished UIs; it must demonstrate the process behind the design, the strategic thinking, the user advocacy, and the ability to drive outcomes. Specifically, demonstrating experience with data-informed design and collaboration within agile frameworks will be highly valued.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Principal UX Designers in Bengaluru, India, with 8+ years of experience in enterprise software, the estimated salary range is ₹25,00,000 - ₹45,00,000 per annum. This range accounts for the seniority of the role, the demand for specialized UX skills, and the cost of living in Bengaluru.

Benefits:

• Comprehensive Healthcare Coverage: Robust medical, dental, and vision insurance plans.
• Flexible Paid Time Off (PTO): Generous time off to support work-life balance.
• Equity (RSUs): Restricted Stock Units, providing ownership and a stake in the company's success.
• Annual Performance Bonus Opportunities: Performance-based incentives to reward contributions.
• Retirement Account Support: Assistance and plans for long-term financial planning.
• 14+ Weeks of Paid Parental Leave: Extensive paid leave for new parents.
• Career Development Opportunities: Access to training, workshops, and resources for professional growth.
• Company-Paid Privacy Certification Exam Fees: Unique benefit supporting professional development in OneTrust's domain.
• Other country-specific benefits as applicable.

Working Hours:

• Standard full-time working hours, typically around 40 hours per week.
• While the role is hybrid, specific daily schedules may offer some flexibility, coordinated within team requirements and sprint cycles.

📝 Enhancement Note: The salary estimate is derived from publicly available data for senior UX/Product Design roles in major Indian tech hubs like Bengaluru, factoring in the specified experience level and the enterprise software context. Benefits are detailed as provided in the job description, emphasizing aspects relevant to employee well-being, long-term financial security, and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Technology (specifically, Privacy, Security, Governance, Risk, and Compliance - GRC) Company Size: Over 3,000 employees (based on general knowledge of OneTrust's growth, though specific current numbers may vary). This indicates a large, established, and rapidly growing tech organization. Founded: 2016. OneTrust is a relatively young but highly successful company, known for its rapid growth and innovation in a burgeoning market.

Team Structure:

• The UX team operates within a product-centric structure, likely organized by product modules or functional areas.
• Designers are expected to work in close collaboration with Product Managers and Engineering leads in a "3-in-a-box" model, fostering integrated product development.
• As a Principal Designer, you will likely have a reporting line within the UX/Design leadership, with direct interaction and mentorship responsibilities for junior team members.
• Cross-functional collaboration is key, extending beyond the immediate product team to stakeholders in marketing, sales, and customer success.

Methodology:

• OneTrust emphasizes a data-informed and user-centric approach to product development.
• Agile methodologies (e.g., Scrum) are integral to the development process, requiring designers to work iteratively and at pace.
• A strong focus on building scalable and reusable design systems to ensure consistency and efficiency across a broad platform.
• A culture that encourages continuous learning, adaptation to new technologies (like AI), and a proactive approach to problem-solving.

Company Website: https://www.onetrust.com/

📝 Enhancement Note: OneTrust's rapid growth and focus on complex enterprise solutions (privacy, risk, AI) mean the UX team operates in a dynamic, challenging, and highly collaborative environment. Understanding the company's mission to enable responsible data use is crucial for aligning personal values and design philosophy. The "office-first" hybrid model reinforces the importance of in-person collaboration for a company of this scale and industry.

📈 Career & Growth Analysis

Operations Career Level: Principal UX Designer

• This role represents a senior individual contributor position, signifying a high level of expertise, autonomy, and influence within the design function.
• Responsibilities extend beyond execution to include strategic input, mentorship, and driving best practices.
• It's a critical juncture for designers looking to deepen their technical craft, lead complex initiatives, and potentially transition into management or specialized design leadership roles.

Reporting Structure:

• Typically reports to a Director or VP of Design/Product.
• Will work closely with Product Managers and Engineering Leads on specific product initiatives.
• Expected to mentor and provide guidance to junior UX/UI designers.

Operations Impact:

• Directly influences the usability, adoption, and overall success of OneTrust's software products, which are critical for organizations managing data privacy and risk.
• By improving the user experience, the Principal UX Designer contributes to customer satisfaction, retention, and the company's reputation as a market leader.
• Designs impact how users interact with complex compliance and governance features, directly affecting operational efficiency and risk mitigation for clients.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like AI-driven design, complex enterprise UX, or accessibility leadership.
• Leadership Track: Transition into a Design Manager or Lead role, managing a team of designers and shaping design strategy.
• Cross-Functional Mobility: Leverage design expertise to move into Product Management or other strategic roles within the company.
• Skill Enhancement: Access to training, certifications (e.g., advanced Figma techniques, AI in Design, UX research), and opportunities to contribute to industry best practices.
• Mentorship: Opportunities to mentor junior designers, developing leadership and teaching skills.

📝 Enhancement Note: The "Principal" title is key here. It means the candidate is expected to operate with a high degree of independence, influence strategic decisions, and contribute to the growth of the design team and its methodologies, not just execute tasks. The growth paths are typical for senior individual contributors in tech, emphasizing both deepening expertise and potential leadership progression.

🌐 Work Environment

Office Type: Hybrid, with an "office-first" culture encouraging three days per week in the office. This indicates a preference for in-person collaboration while allowing for some flexibility. Office Location(s): Bengaluru, India. This location is a major technology hub, offering access to a diverse talent pool and a vibrant professional ecosystem.

Workspace Context:

• The office environment is designed to foster collaboration, innovation, and in-person interaction, crucial for complex problem-solving in enterprise software design.
• Access to necessary design tools and technology will be provided, supporting efficient workflow.
• The collaborative nature of the work means frequent interaction with Product Managers, Engineers, and potentially other designers and stakeholders.
• The "office-first" approach suggests opportunities for spontaneous discussions, team-building activities, and a strong sense of team cohesion.

Work Schedule:

• Standard full-time hours (approximately 40 hours/week).
• While hybrid, the "office-first" culture implies that in-office days will be prioritized for collaborative work, meetings, and team engagement. Flexibility may be available for remote days, subject to team needs and manager discretion.

📝 Enhancement Note: The "office-first" culture and "3 days in office" expectation are significant. For a Principal role, demonstrating the ability to be an effective leader and mentor both in-person and remotely will be important. The Bengaluru office context implies a dynamic, fast-paced work environment common to Indian tech hubs.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: Recruiter call to assess basic qualifications, experience, and cultural fit.
2. Hiring Manager Interview: Deeper dive into experience, design philosophy, and approach to problem-solving.
3. Portfolio Review & Presentation: A dedicated session where the candidate presents selected case studies from their portfolio, demonstrating their design process, impact, and rationale. This is often the most critical stage.
4. Cross-Functional Interviews: Meetings with Product Management and Engineering leads to assess collaboration skills and technical understanding.
5. Design Challenge (Potential): May involve a take-home assignment or a live design exercise to evaluate practical skills and problem-solving under constraints.
6. Final Round/Executive Interview: Meeting with senior leadership to discuss strategic thinking, leadership potential, and overall fit.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your most impactful projects that best showcase your end-to-end design process, problem-solving skills, and ability to drive user-centered outcomes. Prioritize projects that align with enterprise software complexity.
• Tell a Story: For each case study, clearly articulate the problem, your role, the constraints, your process, the solutions you designed, and the measurable impact (metrics). Use visuals effectively but ensure the narrative is clear and compelling.
• Highlight Your Process: Emphasize how you arrived at your solutions – your research methods, ideation techniques, prototyping approach, user testing, and iteration cycles.
• Demonstrate Collaboration: Show evidence of working with Product Managers and Engineers, and how you incorporated their feedback.
• Focus on Impact: Quantify results wherever possible (e.g., increased conversion rates, reduced support tickets, improved task completion times).
• Prepare for Questions: Anticipate questions about your design choices, challenges faced, and alternative approaches you considered. Be ready to discuss your experience with accessibility and data analysis.

Challenge Preparation:

• If a design challenge is issued, focus on understanding the core problem quickly.
• Structure your approach logically: define scope, identify key user needs, brainstorm solutions, and then detail your proposed design.
• For take-home challenges, manage your time effectively to deliver a polished, well-reasoned output.
• For live challenges, think aloud, articulate your assumptions, and engage with the interviewer if seeking clarification.
• Be prepared to present your solution and justify your design decisions clearly and concisely.

📝 Enhancement Note: The portfolio review is paramount for a Principal UX Designer. Candidates must be prepared to deeply articulate their process, their reasoning, and the impact of their work. The emphasis on enterprise software and Agile methodologies means demonstrating experience in these areas will be critical.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Core tool for UI design, prototyping, and design system management. High proficiency expected.
• Sketch: Potentially used, though Figma is often preferred for collaboration and advanced features.
• InVision / ProtoPie / Axure RP: For interactive prototyping, potentially for more complex interactions or user testing scenarios.
• Adobe Creative Suite (Photoshop, Illustrator): For asset creation, image editing, or specialized visual design tasks.

Analytics & Reporting:

• Web Analytics Tools (e.g., Google Analytics, Adobe Analytics): To track user behavior, conversion rates, and product usage.
• Customer Support Data Platforms (e.g., Zendesk, Intercom): To gather qualitative feedback and identify user pain points.
• Data Visualization Tools (e.g., Tableau, Power BI): May be used to analyze and present user data insights.

CRM & Automation:

• CRM Systems (e.g., Salesforce): To understand customer segmentation and user journeys, especially in an enterprise context.
• Project Management Tools (e.g., Jira, Asana): For tracking tasks, sprints, and project progress within agile workflows.
• Collaboration Platforms (e.g., Slack, Microsoft Teams): For daily communication and team coordination.

📝 Enhancement Note: Proficiency in Figma is a baseline requirement. Understanding how to integrate design with data analytics and agile project management tools is crucial for demonstrating a holistic approach to product development. Experience with enterprise-level CRM and collaboration tools is also beneficial given OneTrust's market.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental commitment to understanding and advocating for the user in all design decisions.
• Data-Driven Decisions: Utilizing research, analytics, and feedback to inform and validate design solutions.
• Collaboration & Transparency: Working effectively with cross-functional teams, sharing insights openly, and fostering a collaborative environment.
• Innovation & Continuous Improvement: Embracing new technologies (like AI), seeking out better ways to solve problems, and constantly refining designs and processes.
• Quality & Craftsmanship: Maintaining high standards for design execution, usability, and accessibility.
• Integrity & Responsibility: Aligning with OneTrust's mission of enabling responsible data use, which extends to ethical design practices.

Collaboration Style:

• Agile & Iterative: Embracing rapid cycles of design, feedback, and iteration.
• Cross-Functional Partnership: Working closely with Product Managers and Engineers as integral members of the product team.
• Open Communication: Encouraging constructive feedback and dialogue across all levels and disciplines.
• Proactive Engagement: Designers are expected to be active participants in product strategy and problem-solving, not just order-takers.
• Knowledge Sharing: Fostering an environment where designers share learnings, best practices, and creative solutions.

📝 Enhancement Note: OneTrust's mission around "responsible data use" likely permeates its culture, encouraging ethical considerations in design. The emphasis on data, collaboration, and continuous improvement aligns with modern product development practices, especially in a fast-paced tech environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Enterprise Software: Designing intuitive experiences for complex compliance, risk management, and data governance features requires deep understanding and strategic simplification.
• Rapid Growth Environment: Keeping pace with OneTrust's rapid expansion and evolving product portfolio while maintaining design quality and consistency.
• Balancing User Needs with Business Goals: Effectively synthesizing diverse stakeholder requirements and user feedback into cohesive and impactful design solutions.
• Integrating AI into Design: Exploring and implementing AI advancements to enhance both the design process and the end-user experience in a meaningful and responsible way.
• Mentoring and Leadership: Effectively guiding and developing junior designers while managing personal design responsibilities.

Learning & Development Opportunities:

• Industry Conferences & Events: Opportunities to attend leading UX and design conferences to stay abreast of trends and network.
• Company-Paid Certifications: Unique benefit of company-paid privacy certification exams, offering specialized knowledge relevant to OneTrust's domain.
• Internal Workshops & Training: Access to internal resources for skill development in areas like advanced design tools, UX research methodologies, and emerging technologies.
• Mentorship Programs: Formal and informal opportunities to be mentored by senior leaders or to mentor others, fostering leadership and expertise.
• Exposure to Cutting-Edge Technology: Working with AI and advanced data governance platforms provides exposure to future-forward technological domains.

📝 Enhancement Note: The challenges are specific to the role and industry, focusing on complexity, pace, and the integration of new technologies. The growth opportunities are tailored to a Principal-level role, emphasizing both technical mastery and leadership development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a highly complex user workflow. What was your process, and what was the outcome?" (Focus on your problem-solving methodology, user research, and impact.)
• "How do you approach balancing competing priorities between user needs, business objectives, and technical constraints in an agile environment?" (Highlight your collaborative approach and decision-making framework.)
• "Tell me about a project where you significantly influenced product strategy through design insights. What data did you use, and how did you present it?" (Demonstrate strategic thinking and data-driven advocacy.)
• "How do you ensure your designs are accessible and inclusive for a diverse user base, especially adhering to standards like WCAG 2.2 AA?" (Showcase your commitment to accessibility and best practices.)

Company & Culture Questions:

• "What interests you most about OneTrust's mission to enable organizations to use data and AI responsibly?" (Connect your personal values and career aspirations to the company's purpose.)
• "How have you contributed to fostering a strong design culture or mentoring junior designers in previous roles?" (Highlight your leadership potential and team-building skills.)
• "Describe your experience working within a '3-in-a-box' team structure. What are the keys to success in such a model?" (Show your understanding of agile collaboration.)

Portfolio Presentation Strategy:

• Select Impactful Case Studies: Choose 2-3 projects that best represent your end-to-end process, problem-solving skills, and measurable impact. Prioritize enterprise-level challenges.
• Structure Your Narrative: For each case study, clearly define the PROBLEM, your ROLE, the PROCESS (research, ideation, design, testing), the SOLUTION, and the IMPACT (quantified results).
• Articulate Your ‘Why’: Be ready to explain the rationale behind your design decisions at every stage.
• Showcase Your Process: Emphasize how you used data, conducted research, iterated based on feedback, and collaborated with stakeholders.
• Be Prepared for Deep Dives: Interviewers will likely ask detailed questions about specific design choices, trade-offs, and alternative solutions you considered.

📝 Enhancement Note: Preparing specific examples that align with OneTrust's focus on enterprise software, data governance, AI, and agile development will be key. Demonstrating not just design skills but also strategic thinking, leadership, and collaborative ability is crucial for a Principal-level role.

📌 Application Steps

To apply for this Principal UX Designer position:

• Submit your application through the OneTrust careers portal (via the provided Greenhouse link).
• Portfolio Customization: Tailor your portfolio to highlight 2-3 key projects that best demonstrate your experience with complex enterprise software, end-to-end UX/UI design processes, data-informed decision-making, and collaboration within agile teams. Emphasize your ability to drive measurable impact.
• Resume Optimization: Ensure your resume clearly articulates your 8+ years of experience, highlighting key achievements, specific design responsibilities, and proficiency in tools like Figma. Use keywords from the job description, such as "UX Design," "UI Design," "Prototyping," "Information Architecture," "Interaction Design," "Usability Testing," "Agile," and "Accessibility."
• Prepare Your Narrative: Practice articulating your design process, your rationale for key design decisions, and the business impact of your work. Be ready to discuss your experience mentoring junior designers and your approach to collaborative problem-solving.
• Research OneTrust: Familiarize yourself with OneTrust's mission, products, and recent news. Understand their focus on privacy, security, risk management, and AI. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.