Praktika: UX-disainer

📍 Job Overview

Job Title: Praktika: UX-disainer (Intern: UX Designer)

Company: Telia Company

Location: Tallinn, Estonia

Job Type: Internship

Category: User Experience (UX) Design / Digital Product Design

Date Posted: 2026-02-09

Experience Level: Entry-Level (Internship)

Remote Status: On-site

🚀 Role Summary

• This internship offers hands-on experience in User Experience (UX) design within a leading telecommunications company.

• The role focuses on creating intuitive, convenient, and user-friendly journeys across Telia's digital channels.

• Interns will engage in UX design, usability testing, and contributor to UX guidelines and design systems.

• This is a paid internship, providing a valuable stepping stone for aspiring UX designers.

📝 Enhancement Note: While the role is titled "Praktika: UX-disainer," the core responsibilities and provided description clearly indicate a focus on User Experience (UX) Design, aligning with digital product development and user-centered design principles. The "internship" designation is crucial for setting expectations regarding experience level and learning objectives.

📈 Primary Responsibilities

• Analyze user behavior and needs using quantitative and qualitative research methods.

• Develop solution prototypes in Figma, collaborating closely with experienced Telia UX designers.

• Participate actively in weekly "Design Hub" sessions to brainstorm and ideate on design solutions.

• Contribute to the continuous improvement of UX guidelines and the company's design system.

• Assist in usability testing to gather feedback and refine user interfaces.

• Collaborate with cross-functional teams to ensure a cohesive user experience across digital platforms.

• Document design decisions and user research findings.

📝 Enhancement Note: The primary responsibilities have been expanded to reflect typical intern contributions in a UX design team, emphasizing practical application of learned skills and collaborative engagement.

🎓 Skills & Qualifications

Education:

• Completion of at least two years of UX studies at a higher education institution, or equivalent practical experience.

Experience:

• Practical experience in UX design, equivalent to at least two years of formal study.

Required Skills:

• Proficiency in Figma or another industry-standard design and prototyping tool (e.g., Sketch, Adobe XD).

• Strong understanding and application of user-centered design principles.

• Empathetic approach to design, with a genuine focus on user needs and satisfaction.

• Excellent teamwork and collaboration skills, with a proactive contribution to team goals.

• Ability to articulate and present design ideas effectively to peers and mentors.

Preferred Skills:

• Experience with design systems and their application.

• Familiarity with user behavior analysis tools.

• Basic understanding of front-end development concepts (HTML, CSS) to inform design feasibility.

• Experience contributing to or working within an agile development environment.

📝 Enhancement Note: Qualifications have been detailed to align with typical UX design internship requirements, emphasizing both technical tool proficiency and foundational design thinking skills. The requirement for "at least two years of UX studies" is interpreted as a minimum academic or practical benchmark.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of at least 2-3 UX design projects (academic, personal, or professional).

• Clear demonstration of the design process, from research and ideation to prototyping and testing.

• Examples of problem-solving and how user needs were addressed through design solutions.

• Visual representation of wireframes, user flows, and interactive prototypes.

Process Documentation:

• Projects should illustrate a structured approach to UX design, including:

  • User research and analysis (e.g., user personas, journey maps).

  • Ideation and sketching.

  • Wireframing and prototyping (demonstrating tool proficiency).

  • Usability testing (methods and outcomes).

  • Iteration based on feedback.

📝 Enhancement Note: Specific portfolio requirements have been outlined, focusing on demonstrating the UX design process and problem-solving skills, which are critical for evaluating intern candidates.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Paid internship experience, providing valuable professional development.

• Individual mentoring and continuous feedback from experienced UX designers.

• Exposure to Telia's broader business objectives and contribution to societal improvement.

• Opportunities for learning and development similar to those offered to full-time Telia employees.

• Access to Telia's internal design community and collaborative "Design Hubs."

• Potential networking opportunities within the telecommunications and tech industry.

Working Hours:

• Full-time (40 hours per week) internship.

• Specific daily hours to be agreed upon, allowing for some flexibility within the standard workday.

📝 Enhancement Note: A salary estimate has been provided based on typical paid internship compensation in Tallinn, Estonia, and the duration specified. Benefits have been detailed based on the provided text, emphasizing learning and development opportunities.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications and Digital Services. Telia Company is a major player in the Nordic and Baltic regions, focusing on connectivity, digital transformation, and innovation.

Company Size: Large Enterprise (Telia Company is a significant telecommunications provider with tens of thousands of employees globally). This scale offers opportunities for broad impact and exposure to complex projects.

Founded: Telia has a long history, with roots tracing back to the 19th century, evolving through mergers and acquisitions into the modern Telia Company. This history suggests a stable, established organization with a forward-looking approach.

Team Structure:

• The UX design team is part of the broader digital product development function.

• The team likely comprises experienced UX designers, researchers, and possibly UI designers.

• Collaboration is expected with product managers, developers, and other stakeholders.

Methodology:

• User-centered design is a core methodology, emphasized by the focus on user behavior analysis and usability testing.

• Data-driven decision-making is implied through the use of quantitative and qualitative methods.

• Collaboration and ideation are key, as seen in the "Design Hub" participation.

• Continuous improvement of UX guidelines and design systems points to a commitment to consistency and scalability.

Company Website: https://www.teliacompany.com/

📝 Enhancement Note: Company context has been inferred from the "Telia Company" name and its known industry position, highlighting the scale and operational environment relevant to an intern.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level Internship. This role is designed for individuals early in their UX design career, providing foundational experience and practical skills.

Reporting Structure: The intern will report to an assigned mentor within the UX design team, likely a Senior UX Designer or UX Lead. They will collaborate with other team members and potentially project managers.

Operations Impact: While an intern's direct impact on revenue is indirect, their contribution to improving user experience on digital channels can positively influence customer satisfaction, engagement, and conversion rates, indirectly supporting business objectives.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific UX areas like user research, prototyping, or design systems.

• Industry Exposure: Gain practical experience in the telecommunications sector, a dynamic and essential industry.

• Professional Networking: Build connections with industry professionals at Telia, potentially leading to future opportunities.

• Mentorship: Receive guidance from experienced designers, crucial for early career development.

• Portfolio Enhancement: Develop tangible projects and case studies for future job applications.

📝 Enhancement Note: Career growth for an intern is framed around skill development, industry exposure, and portfolio building, which are the primary objectives of such a role.

🌐 Work Environment

Office Type: The role is specified as "On-site" in Tallinn, suggesting a traditional office environment.

Office Location(s): Tallinn, Estonia. This implies working from Telia's offices in the capital city.

Workspace Context:

• A collaborative office setting designed for teamwork and cross-functional interaction.

• Access to necessary design tools and technology, including Figma.

• Opportunities to engage with a professional design community within Telia.

Work Schedule:

• Full-time, typically 40 hours per week.

• Specific daily schedules are to be agreed upon, offering some flexibility within standard business hours.

📝 Enhancement Note: The work environment is described based on the "on-site" designation and typical office setups for large companies, emphasizing collaboration and resource availability.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application Review: Screening of CVs and portfolios against stated requirements.

• Portfolio Presentation: Candidates may be asked to present their portfolio, explaining their process and design rationale for selected projects. This is a critical step to assess practical skills and communication abilities.

• Skills-Based Interview: Questions focused on UX design principles, problem-solving, and tool proficiency.

• Behavioral Interview: Assessing teamwork, empathy, and cultural fit with Telia's values.

• Team Meet-and-Greet: Opportunity to interact with potential team members and mentors.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 strong projects that best showcase your UX process and problem-solving skills.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, your design decisions, and the outcome or learnings.

• Show, Don't Just Tell: Use visuals (wireframes, user flows, prototypes) to illustrate your work.

• Highlight Your Process: Emphasize how you approached user research, ideation, and testing.

• Be Honest About Your Role: Clearly state your contributions, especially in team projects.

• Practice Your Presentation: Be ready to walk through your portfolio concisely and confidently.

Challenge Preparation:

• While not explicitly stated, be prepared for potential small design exercises or scenario-based questions during the interview to gauge your approach to design challenges.

• Think about how you would tackle common UX problems related to digital services or telecommunications.

📝 Enhancement Note: The interview and portfolio review process has been detailed based on common practices for UX internship applications, with specific advice tailored to showcasing design skills and process.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for creating prototypes, wireframes, and collaborative design work. Proficiency is a key requirement.

• Other Design/Prototyping Tools: Familiarity with alternatives like Sketch or Adobe XD is beneficial.

Analytics & Reporting:

• User Behavior Analysis Tools: Experience or understanding of how to analyze quantitative and qualitative user data is valuable (e.g., Google Analytics, Hotjar, user survey platforms).

CRM & Automation:

• Not directly relevant to this UX design intern role, but understanding how UX impacts customer relationship management systems could be a plus.

📝 Enhancement Note: The technology stack has been focused on the core tools mentioned (Figma) and related areas relevant to UX research and analysis.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong emphasis on understanding and serving user needs.

• Collaboration: Working effectively within a team and across departments.

• Innovation: Continuously seeking better ways to improve user experiences and digital services.

• Impact: Contributing to Telia's mission of making better happen through enhanced digital offerings.

• Continuous Learning: Embracing feedback and seeking opportunities for growth.

Collaboration Style:

• Open communication and idea sharing are encouraged, as evidenced by the "Design Hubs."

• Cross-functional collaboration with product, development, and other business units.

• A culture of constructive feedback to drive design improvements.

📝 Enhancement Note: Team culture and values have been inferred from the job description's emphasis on user experience, collaboration, and Telia's broader mission statement.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Learning to find optimal solutions that satisfy both users and business objectives.

• Navigating a Large Organization: Understanding how to effectively communicate and collaborate within a large corporate structure.

• Translating Research into Actionable Design: Effectively using research findings to inform design decisions.

• Adapting to Industry Standards: Quickly learning and applying Telia's specific design processes and tools.

Learning & Development Opportunities:

• Mentorship: Direct guidance from senior UX professionals.

• Practical Project Experience: Working on real-world design challenges for a major company.

• Industry Insights: Understanding the nuances of UX design in the telecommunications sector.

• Skill Development: Enhancing proficiency in UX tools and methodologies.

• Networking: Building professional relationships within Telia.

📝 Enhancement Note: Challenges and growth opportunities have been framed from an intern's perspective, focusing on learning curves and developmental aspects of the role.

💡 Interview Preparation

Strategy Questions:

• "Describe a UX project from your portfolio. What was the problem, your approach, and the outcome?"

• "How do you prioritize user needs when they conflict with business requirements?"

• "Walk me through your process for creating a prototype in Figma."

• "How do you incorporate user feedback into your designs?"

Company & Culture Questions:

• "What interests you about Telia Company and this UX internship?"

• "How do you approach working in a team environment?"

• "How do you handle constructive criticism on your designs?"

Portfolio Presentation Strategy:

• Structure: For each project, use the STAR method (Situation, Task, Action, Result) or a similar framework.

• Visuals: Clearly showcase wireframes, user flows, prototypes, and any research artifacts.

• Narrative: Explain your thought process, design decisions, and learnings.

• Conciseness: Be prepared to present your key projects within a set timeframe.

• Engagement: Be ready to answer questions about your work and your design philosophy.

📝 Enhancement Note: Interview questions have been tailored to assess UX design skills, problem-solving abilities, and cultural fit, with specific advice for portfolio presentation.

📌 Application Steps

To apply for this UX Designer Internship:

• Submit your application through Telia's official recruitment platform, Workday, via the provided URL.

• Portfolio Customization: Ensure your portfolio prominently features 2-3 of your strongest UX design projects that best demonstrate your process and problem-solving skills. Tailor the project selection to highlight aspects relevant to digital services and user experience.

• Resume Optimization: Clearly list your UX studies, relevant tools (especially Figma), and any practical design experience. Quantify achievements where possible, even if from academic projects.

• Interview Preparation: Practice articulating your design process and rationale for portfolio projects. Be ready to discuss your understanding of user-centered design and your collaborative approach.

• Company Research: Familiarize yourself with Telia Company, its digital services, and its mission to "make better happen." Understand how UX design contributes to these goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization, particularly regarding specific internship tasks, compensation, and the interview process. The provided contact person is Merilin Matsik (merilin.matsik@telia.ee) for inquiries.