Práctica Profesional Diseño UX/UI – Cencosud Media

📍 Job Overview

Job Title: Práctica Profesional Diseño UX/UI – Cencosud Media

Company: Cencosud

Location: Santiago, Metropolitana, Chile

Job Type: Práctica-Pasantía (Internship)

Category: Diseño UX/UI, Digital Product Design, GTM Operations Support

Date Posted: November 04, 2025

Experience Level: 0-2 years (Internship)

Remote Status: Hybrid (approximately 1 day per week in-office)

🚀 Role Summary

• This internship focuses on supporting the digital product team in designing and enhancing user interfaces (UI) and user experiences (UX) for Cencosud Media's digital products.

• The role involves hands-on work with design tools to create wireframes, prototypes, and visual assets, contributing directly to the evolution of digital offerings.

• It offers exposure to a dynamic, collaborative team environment focused on driving digital transformation within a major retail and financial services conglomerate.

• The intern will gain practical experience in design documentation, usability initiatives, and the visual consistency of digital interfaces, with dedicated mentorship.

📝 Enhancement Note: While this role is primarily in UX/UI Design, its inclusion within "Cencosud Media" and the mention of supporting "dashboards, reports, and visual materials" suggests a potential overlap with aspects of marketing operations or business intelligence support, particularly in the visualization and reporting of user data or product performance. This GTM Operations Support categorization highlights this intersection.

📈 Primary Responsibilities

• Design and improve user interfaces (UI) for digital products using Figma, ensuring adherence to design systems and brand guidelines.

• Create user flows, wireframes, and interactive prototypes (UX) to visualize user journeys and product interactions, with guidance from senior designers.

• Document, organize, and maintain design components and assets within the design system for consistency and reusability.

• Support the design of dashboards, reports, and other visual materials that communicate product performance or user insights.

• Collaborate with the Product and Design teams on usability testing, user research insights, and initiatives to ensure visual consistency across all digital touchpoints.

• Participate in team meetings, design reviews, and brainstorming sessions to contribute fresh ideas and perspectives.

📝 Enhancement Note: The responsibilities clearly indicate a hands-on design role. The mention of "dashboards, reports, and visual materials" implies the intern might assist in creating user-facing elements for data visualization tools or internal reporting platforms, which aligns with supporting GTM operations by making data more accessible and understandable.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Basic to intermediate proficiency in Figma is mandatory for UI design, wireframing, and prototyping.

• General knowledge of UX/UI principles, including user-centered design, interaction design, and usability best practices.

• Understanding of prototyping methodologies and the creation of interactive user flows.

• Familiarity with responsive design concepts for various screen sizes and devices.

• Strong visual design skills, with an eye for aesthetics, typography, color theory, and layout.

Preferred Skills:

• Experience with other design and prototyping tools (e.g., Sketch, Adobe Creative Suite).

• Basic understanding of front-end development concepts (HTML, CSS) and how they relate to design implementation.

• Experience with user research methodologies or usability testing principles.

• Familiarity with design systems and component-based design approaches.

• An existing portfolio showcasing design projects, demonstrating problem-solving and design thinking.

📝 Enhancement Note: The mandatory Figma requirement and the emphasis on core UX/UI principles are critical. The "0-2 years" experience level, typical for internships, means the focus is on foundational skills and learning potential, rather than extensive professional track records. The inclusion of "dashboards and reports" as areas of support suggests that candidates with an aptitude for data visualization or information design might be particularly well-suited.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A well-organized portfolio showcasing at least 2-3 relevant UX/UI design projects (academic or personal).

• Demonstration of the design process, from problem definition and user research to ideation, wireframing, prototyping, and final UI design.

• Clear articulation of design decisions and the rationale behind them, highlighting how user needs were addressed.

• Examples of wireframes, user flows, and interactive prototypes created using tools like Figma.

Process Documentation:

• Ability to contribute to the documentation of design components and patterns within a style guide or design system.

• Understanding of how to organize and present design files (e.g., Figma files) in a clean, logical, and collaborative manner.

• Willingness to learn and adhere to Cencosud's design documentation standards and processes.

📝 Enhancement Note: For an internship, the portfolio doesn't need to be extensive but must clearly demonstrate the candidate's understanding of the design process and their ability to use core design tools. The emphasis is on the process and thinking behind the designs, not just the final polished output. The ability to document and organize design assets is crucial for team collaboration and maintaining a consistent design system.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: CLP 300,000 - CLP 450,000 per month (approximately USD 320 - 480 per month, subject to current exchange rates).

• Justification: This estimate is based on typical internship stipends in Santiago, Chile, for roles requiring specialized skills like UX/UI design. Cencosud's benefits package, including a daily Pluxee allowance, also adds significant value. The exact amount will depend on the candidate's profile and specific internship duration.

Benefits:

• Bono Práctica: A formal internship stipend/allowance.

• Beneficio Pluxee: A daily allowance of CLP 4,100 (approx. USD 4.40) per business day, loaded onto a Pluxee card/app, usable at Jumbo/Santa Isabel supermarkets, food courts, or for delivery. This equates to approximately CLP 82,000 - CLP 90,200 per month based on ~20-22 working days.

• Gym Access: On-site gym facilities available within Cencosud's premises.

• Vendomática Benefit: Access to vending machine services.

• Recreational Facilities: Access to game areas, quincho (BBQ area), terrace, and company events.

• Café Marley: Unlimited coffee.

• Career Development: Real possibility for career development based on performance evaluation as a "CencoPracticante."

Working Hours:

• Approximately 40 hours per week, with a hybrid work model. This typically translates to a standard Monday-Friday, 9 AM to 6 PM schedule, with flexibility for the designated in-office day.

📝 Enhancement Note: The salary is presented as an estimate typical for internships in the region. The Pluxee benefit is a significant perk and is quantified to show its monthly value. The career development opportunity is highlighted as a key differentiator for this internship.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail, Financial Services, Media & Technology. Cencosud operates across multiple sectors, with Cencosud Media focusing on digital platforms and content.

Company Size: Large Enterprise. Cencosud is one of the largest retail conglomerates in Latin America, employing a substantial workforce across its various divisions.

Founded: 1978. Cencosud has a long history, evolving from a single department store to a diversified multinational corporation, demonstrating a capacity for adaptation and growth.

Team Structure:

• The intern will join the Cencosud Media team, likely reporting to a UX/UI Lead or Product Design Manager.

• The team is expected to be composed of experienced designers, product managers, and potentially developers.

Methodology:

• Cencosud Media is likely employing agile methodologies for product development, with a focus on iterative design and user feedback.

• Data-driven decision-making is implied, especially with the mention of dashboards and reports, suggesting a connection to performance analytics.

• Emphasis on user-centered design principles to enhance customer experience across Cencosud's digital touchpoints.

Company Website: https://www.cencosud.com/

📝 Enhancement Note: Understanding Cencosud's scale and diversification is key. The "Media" division suggests a focus on digital innovation and customer engagement. The company's long history implies stability and a robust operational framework, while its current initiatives point towards digital transformation.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level internship position (0-2 years experience equivalent), designed for students to gain foundational experience in UX/UI design within a corporate setting.

Reporting Structure: The intern will report to a manager or lead within the Cencosud Media design or product team. This provides direct mentorship and oversight.

Operations Impact: While primarily a design role, the intern's work on interfaces, user flows, and potentially dashboards will indirectly impact customer engagement, product usability, and potentially conversion rates on Cencosud's digital platforms. Contributions to visual consistency and user experience are vital for maintaining brand perception and driving user adoption, which are key GTM objectives.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in Figma, UX research, prototyping, and visual design through hands-on project work and mentorship.

• Industry Exposure: Gain insight into how UX/UI design functions within a large, diversified retail and financial services company, understanding the interplay between design, product, and business objectives.

• Potential for Full-Time: A strong performance during the internship can lead to future full-time opportunities within Cencosud, as explicitly stated in the benefits.

📝 Enhancement Note: The "Operations Impact" section connects the design work to broader GTM goals by framing usability and engagement as critical components of market success. The explicit mention of career development and potential for full-time roles makes this a valuable stepping stone.

🌐 Work Environment

Office Type: Modern corporate office environment located in Alto Las Condes, Santiago. The office likely features collaborative workspaces, meeting rooms, and amenities.

Office Location(s): Alto Las Condes, Santiago, Chile. This is a well-known commercial and business hub in Santiago, offering good accessibility.

Workspace Context:

• The workspace will be hybrid, balancing remote work with approximately one day per week in the office. This allows for focused individual work at home and collaborative sessions, team meetings, and direct mentorship in the office.

• Access to standard office technology and design software (Figma) will be provided.

• Opportunities to interact with the design team, product managers, and potentially other interns or junior professionals, fostering a collaborative learning atmosphere.

Work Schedule: Standard full-time hours (approx. 40 hours/week), likely Monday to Friday, with hybrid flexibility on the in-office day. This schedule allows for structured work and learning while accommodating academic commitments where possible.

📝 Enhancement Note: The hybrid model is a key feature, offering a blend of autonomy and collaboration. The office location is a significant amenity in a major metropolitan area.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess basic qualifications, Figma proficiency, and understanding of UX/UI principles.

• Technical Interview (Design Challenge): Candidates may be asked to complete a small design task or present a case study from their portfolio. This assesses problem-solving skills, design thinking, and ability to articulate design rationale.

• Team/Hiring Manager Interview: Discussion about motivation, understanding of the role, cultural fit, and career aspirations. This is an opportunity to gauge enthusiasm and alignment with Cencosud's values.

• Final Review: Evaluation of all interview stages, with a focus on potential and learning aptitude.

Portfolio Review Tips:

• Highlight Process: Clearly showcase your design process for each project – problem, research, ideation, wireframes, prototypes, UI, and outcomes.

• Figma Proficiency: Be prepared to discuss your use of Figma, specific features you leveraged, and how you organized your files.

• User-Centricity: Emphasize how your designs address user needs and solve specific problems.

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Use clear, concise descriptions.

• Quantify Impact (if possible): Even for academic projects, try to articulate the intended or actual impact of your design solutions.

Challenge Preparation:

• Familiarize yourself with common UX/UI challenges, such as designing a user flow for a specific task or improving an existing interface.

• Practice articulating your design decisions clearly and concisely, explaining your "why."

• Be ready to discuss your understanding of Cencosud's brands and digital presence.

📝 Enhancement Note: The portfolio is critical for this role. Candidates should prepare to walk through their projects, explaining their design choices, tools used (especially Figma), and the problem-solving approach. The interview will likely focus on potential, learning ability, and enthusiasm for UX/UI design within a large corporation.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory for UI design, wireframing, prototyping, and component management. Proficiency is essential.

• Prototyping Tools: Figma's built-in prototyping capabilities will be key.

• Design Systems: Familiarity with or ability to learn and contribute to a design system.

Analytics & Reporting:

• While not a core requirement for the intern, exposure to how design impacts user engagement metrics will be present. Understanding of how data informs design decisions is a plus.

CRM & Automation:

• Not directly relevant to the core design tasks, but understanding how digital products integrate with CRM or marketing automation platforms can provide broader context.

📝 Enhancement Note: Figma is the central tool for this role. While direct experience with analytics or CRM tools isn't required, an awareness of their importance in business operations and how design contributes to their effectiveness is a valuable contextual understanding for GTM roles.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong focus on understanding and meeting user needs to create valuable digital experiences.

• Collaboration: Openness to teamwork, feedback exchange, and cross-functional cooperation to achieve shared goals.

• Innovation & Learning: Encouragement of curiosity, idea generation, and continuous learning to drive digital transformation.

• Efficiency & Quality: Commitment to delivering well-designed, functional, and consistent digital products.

• Data-Informed Decisions: Utilizing insights and analytics to guide design choices and measure impact.

Collaboration Style:

• Expected to be highly collaborative, involving regular interaction with peers, mentors, and stakeholders across product, design, and potentially other departments.

• Emphasis on constructive feedback, open communication, and shared ownership of design outcomes.

• A culture that encourages learning from mistakes and continuous improvement through iterative design cycles.

📝 Enhancement Note: The values highlight a modern, user-focused, and collaborative design team. The emphasis on learning and innovation is particularly relevant for an internship role, signaling a supportive environment for growth.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Academic and Internship Demands: Managing workload effectively between studies and practical design tasks.

• Adapting to a Corporate Environment: Navigating the processes, stakeholders, and pace of a large organization like Cencosud.

• Contributing Effectively as an Intern: Making meaningful contributions while learning and developing skills rapidly.

• Translating Concepts to Practice: Bridging theoretical design knowledge with real-world project requirements and constraints.

Learning & Development Opportunities:

• Hands-on Design Experience: Working on actual digital products and contributing to their evolution.

• Mentorship: Receiving guidance from experienced UX/UI designers and product professionals.

• Tool Proficiency: Mastering Figma and other design tools in a professional context.

• Industry Insight: Gaining a comprehensive understanding of the retail and media sectors and their digital strategies.

• Networking: Building professional connections within Cencosud.

📝 Enhancement Note: The challenges are standard for internships but are framed positively as opportunities for growth and skill development. The learning opportunities are substantial, offering a well-rounded professional development experience.

💡 Interview Preparation

Strategy Questions:

• "Describe a UX/UI project from your portfolio. What was the problem, your approach, the tools you used (especially Figma), and the outcome?" (Focus on process, problem-solving, and tool utilization).

• "How do you approach designing for different screen sizes (responsive design)?" (Assess understanding of modern design principles).

• "What does user-centric design mean to you, and how have you applied it in your projects?" (Gauge understanding of core UX philosophy).

Company & Culture Questions:

• "Why are you interested in Cencosud and this specific internship opportunity?" (Demonstrate research and genuine interest).

• "What do you hope to learn during this internship?" (Align aspirations with the role's offerings).

• "How do you see yourself contributing to our team, even as an intern?" (Show proactivity and willingness to help).

Portfolio Presentation Strategy:

• Prepare a Concise Walkthrough: Be ready to present 1-2 key projects in detail, focusing on your role and contributions.

• Explain Your "Why": For every design decision, explain the rationale behind it, linking it back to user needs or business goals.

• Showcase Figma Skills: Highlight specific Figma features or workflows you used effectively.

• Be Ready for Questions: Anticipate questions about your design choices, challenges encountered, and how you would iterate or improve the design.

• Enthusiasm and Coachability: Convey your passion for design and your eagerness to learn and grow.

📝 Enhancement Note: The interview preparation emphasizes practical application of design skills, understanding of UX principles, and alignment with Cencosud's culture. The portfolio presentation is a key component, requiring candidates to demonstrate their thinking process.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Cencosud careers portal https://cencosud.csod.com/ux/ats/careersite/5/home/requisition/12724?c=cencosud.

• Tailor Your Resume: Highlight relevant coursework, academic projects, and any experience with Figma or UX/UI principles. Use keywords from the job description such as "Diseño UX/UI," "Figma," "Prototipado," and "Experiencia de Usuario."

• Curate Your Portfolio: Ensure your portfolio clearly showcases your design process, UI mockups, wireframes, and prototypes. Prioritize projects that demonstrate your Figma skills and understanding of user-centered design. Be prepared to discuss these projects in detail.

• Prepare for the Design Challenge: Practice articulating your design decisions and understanding of UX/UI concepts. Research Cencosud's digital platforms to understand their current design language and user experience.

• Research Cencosud: Understand the company's business model, its various brands (Jumbo, Santa Isabel, etc.), and its media division's role. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details, especially regarding compensation estimates and specific interview processes, should be verified directly with the hiring organization before making application decisions.