New Home Design Consultant

📍 Job Overview

Job Title: New Home Design Consultant Company: United Built Homes Location: Beaumont, Texas, United States Job Type: Full Time Category: Sales Operations & GTM Enablement Date Posted: January 28, 2026 Experience Level: 2-5 Years Remote Status: On-site

🚀 Role Summary

• This role is pivotal in enabling client success by guiding them through the complex process of new home design, acting as a primary point of contact and trusted advisor.
• It involves a significant sales component, requiring consultants to drive revenue through effective client engagement and consultative selling methodologies within the home building sector.
• The position demands strong operational acumen to manage client pipelines, track progress, and ensure seamless project handoffs, contributing directly to sales operations efficiency.
• Success in this role hinges on a deep understanding of client needs, coupled with the ability to translate those needs into actionable design plans and sales proposals, impacting Go-To-Market (GTM) strategies for home sales.

📝 Enhancement Note: While the title is "New Home Design Consultant," the responsibilities described, particularly the emphasis on sales, client guidance through significant investments, and the potential for high earnings through commission, strongly align with a consultative sales role that has significant operational dependencies. This role will be categorized under Sales Operations & GTM Enablement due to the direct impact on revenue generation and the operational processes required to support sales success.

📈 Primary Responsibilities

• Serve as the primary point of contact for prospective and current clients, guiding them through the entire new home design and selection process from initial consultation to final design approval.
• Conduct in-depth needs assessments with clients to understand their lifestyle, preferences, budget, and vision for their new home, translating these into comprehensive design specifications.
• Present and articulate design options, material choices, and structural possibilities, ensuring clients are well-informed about their decisions and the implications for their investment.
• Collaborate with internal design, engineering, and construction teams to ensure designs are feasible, meet building codes, and align with United Built Homes' standards and offerings.
• Develop and present detailed proposals, including cost breakdowns and timelines, to clients, effectively managing expectations and securing sales commitments.
• Maintain a robust client pipeline using CRM tools, tracking interactions, follow-ups, and sales progress to ensure consistent revenue generation and accurate forecasting for sales operations.
• Provide exceptional customer service throughout the sales cycle, addressing client concerns, resolving issues proactively, and fostering long-term relationships that can lead to referrals and repeat business.
• Stay abreast of industry trends, new home building technologies, and design innovations to offer clients the most current and relevant solutions.

📝 Enhancement Note: The core responsibilities have been expanded to reflect the operational aspects of managing a client sales cycle, including pipeline management, proposal generation, and cross-functional collaboration, which are critical for sales operations and GTM success.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent required. Experience: A stable work history demonstrating at least 2-5 years of experience in sales, with a strong preference for consultative sales, real estate, interior design, or a related client-facing role.

Required Skills:

• Proven sales experience with a track record of meeting or exceeding targets, demonstrating strong closing abilities and revenue generation.
• Exceptional customer service skills, with the ability to build rapport, empathize with clients, and manage expectations effectively throughout a significant purchasing journey.
• Professional written and verbal communication skills, essential for clear client interactions, proposal writing, and internal team coordination.
• Strong problem-solving capabilities, enabling the consultant to address client challenges and design complexities with effective solutions.
• Flexibility and adaptability to navigate diverse client needs, project variations, and dynamic sales environments.
• Proficiency in managing client interactions and sales processes, ideally with experience using CRM systems for pipeline management and follow-up.

Preferred Skills:

• Experience in the home building or construction industry, understanding of architectural design principles, or familiarity with building materials and processes.
• Aesthetic sensibility and an eye for design, allowing for effective consultation on home aesthetics, layouts, and finishes.
• Proficiency in design software or visualization tools that can aid in presenting design concepts to clients.
• Experience in commission-based sales environments, understanding how to maximize earnings through performance.

📝 Enhancement Note: The experience level has been inferred based on the "2-5 years" AI data and the nature of consultative sales that requires a blend of sales acumen and professional maturity. The preferred skills are added to further contextualize the role within the home design and sales industry.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate your ability to manage a client pipeline effectively, showcasing examples of how you've tracked leads, managed follow-ups, and converted prospects into clients. This should highlight your process for pipeline hygiene and forecasting.
• Provide case studies of successful client engagements where you guided individuals or families through a significant decision-making process, emphasizing your consultative approach and problem-solving skills.
• Showcase examples of proposals or sales presentations you've created, illustrating your ability to clearly articulate value, present options, and detail project scope, costs, and timelines.
• Include examples of how you've handled challenging client situations or design compromises, demonstrating your ability to maintain client satisfaction and achieve mutually agreeable outcomes.

Process Documentation:

• Outline your typical workflow for onboarding a new client, from initial inquiry to design consultation and sales agreement. This should detail the steps involved in understanding client needs and setting project expectations.
• Describe your approach to managing client communications throughout the design and sales process, including how you ensure consistent updates and address queries efficiently.
• Explain how you would collaborate with internal teams (e.g., design, construction) to ensure smooth project progression and client satisfaction, detailing communication protocols and handoff procedures.

📝 Enhancement Note: Portfolio and process documentation requirements are tailored to a sales-focused role that requires detailed client management and cross-functional collaboration, emphasizing the operational efficiency needed to support GTM.

💵 Compensation & Benefits

Salary Range: $75,000 - $175,000 Base + Commission/year

• This salary range is typical for consultative sales roles in the construction and home building industry, particularly in regions with a strong market for new homes. The significant commission component allows for high earning potential, reflecting performance-based compensation structures common in sales operations. The base salary provides a stable income floor, while the commission incentivizes exceeding sales targets and driving revenue.

Benefits:

• Paid Time Off: Includes paid vacation, paid holidays, sick leave, and personal leave, offering work-life balance and time for rejuvenation.
• Comprehensive Health Coverage: Top-notch medical, dental, and vision insurance plans to support employee well-being.
• Income Protection: Employer-paid Long-Term Disability (LTD) and life insurance provide financial security for employees and their families.
• Health Savings Account (HSA): A tax-advantaged savings account for healthcare expenses, with a company match to further support employees.
• Retirement Planning: A 401(k) program with a company match, aiding employees in building long-term financial security.

Working Hours: Approximately 40 hours per week, with a schedule that typically includes weekdays and potentially weekend availability, as is common in client-facing sales roles. The company is closed on Sundays, offering a dedicated day for personal time.

📝 Enhancement Note: The salary discussion has been expanded to provide context for the base + commission structure common in sales roles and its relation to performance and revenue generation. Benefits are detailed to highlight their value proposition for employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Residential Home Building & Construction. United Built Homes operates within a competitive market, emphasizing craftsmanship, family values, and long-term client relationships. This focus on quality and legacy shapes its operational approach and client engagement strategies. Company Size: A well-established company with a significant history (over 65 years), indicating a stable operational framework and a potentially deep understanding of market dynamics. The "thousands of families" served suggests a substantial client base and a robust sales and construction process. Founded: Over 65 years ago, positioning United Built Homes as a seasoned and reputable player in the home building industry, with a proven track record and established operational processes.

Team Structure:

• The New Home Design Consultant will likely be part of a regional sales team, reporting to a Sales Manager or Director.
• This role requires close collaboration with internal design specialists, estimators, project managers, and construction crews, necessitating strong cross-functional communication channels.
• The team structure supports a consultative sales approach, where individuals are empowered to guide clients through complex decisions, with operational support for design and construction aspects.

Methodology:

• United Built Homes emphasizes a customer-centric methodology, treating each project with care and prioritizing the unique aspirations of every family. This translates to a sales process focused on understanding and fulfilling client needs.
• The company values integrity, quality, and craftsmanship, which are likely embedded in its operational standards and quality control processes.
• A proven sales process is in place, which consultants are expected to follow to ensure consistent results and client satisfaction.

Company Website: UBH-Career Opportunities (as provided in the raw data)

📝 Enhancement Note: Company context has been fleshed out to provide a richer understanding of the industry, company history, and their likely operational philosophy, which is crucial for candidates to assess cultural fit and operational alignment.

📈 Career & Growth Analysis

Operations Career Level: This role represents an experienced individual contributor level within the sales and GTM function. It requires a blend of sales expertise, client management skills, and an understanding of operational flows within a construction business. It's a key revenue-generating position that directly influences business growth. Reporting Structure: The New Home Design Consultant typically reports to a Sales Manager or Director. This role often interfaces with various operational departments, including design, engineering, procurement, and construction management, requiring effective collaboration across different functional areas. Operations Impact: This role is critical for driving revenue growth by converting leads into sales and ensuring client satisfaction, which directly impacts the company's reputation and future sales pipeline through referrals. Effective management of the design and sales process by the consultant contributes to predictable revenue streams and efficient resource allocation for construction teams.

Growth Opportunities:

• Sales Leadership: Advancement into roles such as Senior Design Consultant, Sales Team Lead, or Sales Manager, involving team supervision, strategic planning, and performance management.
• Specialization: Opportunities to specialize in specific home types, design aesthetics, or client segments, becoming a subject matter expert.
• Cross-Functional Moves: Potential to transition into roles within operations management, project management, or customer success, leveraging a deep understanding of the client journey and business processes.
• Training Programs: Access to extensive training programs designed to enhance sales skills, design knowledge, and operational understanding, fostering continuous professional development.

📝 Enhancement Note: The career analysis focuses on how this role fits within a broader GTM and operational structure, detailing potential career paths and the impact this role has on business objectives.

🌐 Work Environment

Office Type: The role is based at a physical United Built Homes Design Center or sales office, likely located at 8056 Eastex Freeway, Beaumont, TX. This environment is designed to showcase home design options and facilitate client consultations. Office Location(s): Primarily Beaumont, Texas (77708). The company may have other design centers, but this specific role is tied to the Beaumont location.

Workspace Context:

• The workspace is client-facing, requiring a professional and welcoming atmosphere. It will likely include a design studio with material samples, floor plan displays, and potentially 3D rendering capabilities.
• Access to sales tools, CRM systems, and internal communication platforms will be provided to support sales activities and project management.
• Opportunities for interaction with design, sales, and potentially construction teams will be present, fostering a collaborative albeit sales-driven environment.

Work Schedule: Full-time, with standard business hours generally falling on weekdays. Given the sales nature of the role, weekend availability is often required, though the company is closed on Sundays. This schedule allows for comprehensive client engagement throughout the week.

📝 Enhancement Note: The work environment description emphasizes the client-facing nature and the specific operational setup required for a design consultant, including the tools and collaborative aspects.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application to assess qualifications, sales experience, and alignment with company values. Be prepared to highlight your sales achievements and customer service philosophy.
• First Interview: Likely a behavioral and skills-based interview with a Sales Manager. This will explore your sales methodology, problem-solving skills, and understanding of the home buying process. Prepare specific examples from your sales history.
• Portfolio Review/Presentation: You may be asked to present a portfolio showcasing your past work, successful sales cases, or how you would approach a specific design or sales challenge. Focus on demonstrating your consultative process and client management skills.
• Final Interview: Potentially with a senior leader, focusing on cultural fit, long-term career aspirations, and strategic alignment with United Built Homes' mission.

Portfolio Review Tips:

• Quantify Achievements: For any sales successes, use numbers and metrics (e.g., sales volume, conversion rates, client satisfaction scores).
• Showcase Process: Clearly articulate your step-by-step approach to client engagement, from lead qualification to closing and post-sale follow-up.
• Highlight Problem-Solving: Include examples of how you overcame client objections, resolved design conflicts, or managed complex project requirements.
• Tailor to UBH: Research United Built Homes' values, design styles, and target market. Frame your portfolio examples to demonstrate how you align with their specific operations and customer ethos.

Challenge Preparation:

• Be ready for scenario-based questions: "How would you handle a client who wants a feature that significantly exceeds their budget?" or "Describe your process for communicating design changes to a client."
• Practice articulating your value proposition as a consultant who doesn't just sell homes but helps clients realize their dreams, balancing sales targets with client satisfaction.
• Prepare to discuss your understanding of the home-building sales cycle and how you contribute to the overall operational efficiency of the sales team.

📝 Enhancement Note: This section provides actionable advice tailored for a sales consultant role, emphasizing portfolio preparation and interview strategies relevant to client-facing sales and operational coordination.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Likely a robust CRM (e.g., Salesforce, HubSpot, or a specialized industry CRM) for managing leads, tracking customer interactions, pipeline management, and sales forecasting. Proficiency in using a CRM for sales operations is essential.
• Sales Enablement Platforms: Tools that might assist in proposal generation, presentation creation, or providing sales collateral.
• Communication Tools: Standard business communication platforms such as email (e.g., Outlook), instant messaging (e.g., Slack or Microsoft Teams), and video conferencing (e.g., Zoom, Microsoft Teams) for internal and external communication.

Analytics & Reporting:

• CRM Reporting Modules: Utilizing built-in CRM analytics to track sales performance, conversion rates, pipeline velocity, and forecast accuracy.
• Spreadsheet Software: Advanced proficiency in Microsoft Excel or Google Sheets for data analysis, custom reporting, and financial modeling related to sales proposals.

CRM & Automation:

• Customer Relationship Management (CRM): As mentioned, a core tool for managing the entire client lifecycle, from initial contact through to sale and potentially post-sale follow-up. This is central to sales operations.
• Potential Marketing Automation Integration: Understanding how sales processes integrate with marketing automation platforms for lead nurturing and scoring.

📝 Enhancement Note: The technology stack is inferred based on typical requirements for sales roles in organizations that manage complex sales cycles and client relationships, emphasizing the operational tools that support GTM effectiveness.

👥 Team Culture & Values

Operations Values:

• Integrity: Upholding honest and transparent dealings with clients and colleagues, crucial for building trust in high-value transactions.
• Quality Craftsmanship: A deep respect for the quality of the homes built, reflected in the design process and client expectations. This emphasizes attention to detail.
• Client Focus: Treating each client and project as if it were their own, prioritizing client satisfaction and the realization of their dreams. This drives a service-oriented operational approach.
• Passion for Dreams: A genuine enthusiasm for helping families achieve their homeownership goals, fostering a positive and motivating work environment for the sales team.
• Teamwork & Collaboration: Working cohesively with internal departments to ensure a seamless client experience from design to delivery.

Collaboration Style:

• Cross-Functional Integration: Consultants are expected to work closely with design, estimating, and construction teams, requiring clear communication and a collaborative spirit to ensure project success.
• Process Adherence: Following established sales and design processes to maintain consistency and efficiency across all client engagements.
• Feedback Loop: Openness to providing and receiving feedback to continuously improve the client experience and internal operations.

📝 Enhancement Note: The team culture and values are derived from the company description, focusing on aspects that are particularly relevant to a client-facing sales role and its interaction with operational departments.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Desires with Budget/Feasibility: A common challenge is managing client expectations when their desired features exceed budget constraints or structural limitations. This requires strong negotiation and problem-solving skills.
• Long Sales Cycles: The process of designing and selling a custom home can be lengthy, requiring sustained engagement and follow-up to maintain momentum and client commitment.
• Market Competition: Operating in a competitive home-building market necessitates differentiation through exceptional service, design expertise, and value proposition.
• Managing Multiple Client Engagements: Juggling the needs and timelines of several clients simultaneously, each at different stages of the design and sales process, requires excellent organizational and time-management skills.

Learning & Development Opportunities:

• Advanced Sales Techniques: Training on consultative selling, negotiation, and closing strategies tailored to high-value purchases.
• Design & Product Knowledge: Continuous learning about new home design trends, materials, building technologies, and UBH's product offerings.
• Operational Process Mastery: Deepening understanding of the construction lifecycle, from initial design to final walkthrough, to better serve clients and collaborate with internal teams.
• Career Progression: Opportunities to advance into leadership roles within the sales organization or explore adjacent operational functions.

📝 Enhancement Note: Challenges and growth opportunities are framed within the context of a sales consultant role in the home building industry, highlighting areas for skill development and career advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for understanding a client's needs for a new home. How do you translate those needs into a viable design and sales proposal?" (Focus on your consultative process, client discovery, and proposal articulation.)
• "Walk me through a time you had to manage a client's expectations when their desired features exceeded their budget or technical feasibility. What was the outcome?" (Demonstrate your problem-solving, negotiation, and client management skills.)
• "How do you stay organized and manage multiple client engagements simultaneously, especially when they are at different stages of the sales cycle?" (Highlight your time management, CRM usage, and organizational strategies.)

Company & Culture Questions:

• "What interests you about United Built Homes specifically, and how do you see your skills aligning with our values of integrity, quality, and client focus?" (Show you've researched the company and understand its mission.)
• "How would you contribute to a collaborative team environment, especially when working with design, estimating, and construction departments?" (Emphasize your teamwork and cross-functional communication abilities.)
• "What does 'unlimited earnings' mean to you, and how do you approach a commission-based sales role?" (Discuss your motivation, sales drive, and understanding of performance-based compensation.)

Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, perhaps chronologically or by client type. Start with a brief overview of your sales philosophy and then dive into specific case studies.
• Storytelling: For each case study, clearly define the client's initial needs, the challenges encountered, your approach to solving them, the solutions you provided, and the successful outcome (e.g., sale closed, client satisfaction).
• Quantify Impact: Use data where possible to illustrate your success (e.g., average sale value, conversion rates, client feedback scores).
• Visuals: If possible, include visual aids (e.g., mock-ups, floor plans, client testimonials) to make your presentation more engaging.

📝 Enhancement Note: Interview preparation focuses on typical sales consultant questions, emphasizing the need to demonstrate consultative skills, problem-solving abilities, and alignment with company values and operational processes.

📌 Application Steps

To apply for this New Home Design Consultant position:

• Submit your application through the UBH Careers Page link provided.
• Tailor Your Resume: Highlight your sales achievements, customer service experience, and any relevant experience in design, construction, or consultative sales. Use keywords from the job description such as "sales," "customer service," "consultant," "client management," and "problem-solving."
• Prepare Your Portfolio: Gather examples of successful sales engagements, client interaction strategies, and any design-related work. Focus on demonstrating your process for guiding clients through significant decisions and achieving sales targets.
• Research United Built Homes: Understand their history, values, company culture, and the types of homes they build. Prepare to discuss why you are a good fit for their specific operational approach and client philosophy.
• Practice Your Pitch: Be ready to articulate your sales philosophy, your approach to client consultation, and how you plan to contribute to United Built Homes' success during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.