New Home Design Consultant

📍 Job Overview

Job Title: New Home Design Consultant

Company: United Built Homes

Location: Austin, Texas, USA

Job Type: Full Time

Category: Sales Operations / GTM (Go-to-Market) Enablement

Date Posted: March 11, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Serve as a primary point of contact for prospective homebuyers, guiding them through the entire new home design and sales process.

• Drive revenue growth by effectively managing a sales pipeline, from initial lead qualification to closing the sale and ensuring customer satisfaction.

• Collaborate with internal teams (e.g., construction, financing) to ensure seamless execution of home building projects and deliver exceptional client experiences.

• Act as a brand ambassador for United Built Homes, embodying company values of integrity, quality, and customer-centricity in all interactions.

• Analyze sales performance metrics and customer feedback to identify areas for process improvement and revenue optimization.

📝 Enhancement Note: While the job title is "New Home Design Consultant," its core functions and the emphasis on sales, pipeline management, and revenue generation place it firmly within the Sales Operations/GTM Enablement domain. The role requires a blend of consultative sales skills and an understanding of operational processes that support the sales cycle.

📈 Primary Responsibilities

• Engage prospective clients, understand their unique needs, preferences, and budget for a new home, and guide them through the design and selection process.

• Present and articulate the value proposition of United Built Homes, highlighting craftsmanship, quality, and customer-centric approach.

• Develop and maintain a robust sales pipeline, utilizing CRM tools to track leads, manage follow-ups, and forecast sales.

• Conduct detailed needs assessments and translate client visions into tangible home designs, working closely with design and architectural teams.

• Negotiate sales contracts, manage pricing, and facilitate the closing process, ensuring all client requirements are met and documented.

• Provide exceptional customer service throughout the home-building journey, acting as a key liaison between the client and internal construction and support teams.

• Stay abreast of industry trends, competitor offerings, and new home construction techniques to provide informed guidance to clients.

• Achieve and exceed monthly and quarterly sales targets and revenue goals through effective sales strategies and client relationship management.

• Collect and analyze customer feedback to identify opportunities for service enhancement and process optimization within the sales and design departments.

• Participate in ongoing sales training and professional development to enhance product knowledge, sales techniques, and consultative selling skills.

📝 Enhancement Note: The responsibilities are tailored to a sales-focused role within a home-building context, emphasizing consultative selling, pipeline management, and cross-functional collaboration, which are key operational aspects of a Go-to-Market strategy.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent required.

Experience: A stable work history with proven sales experience is essential. Minimum of 2-5 years of experience in a client-facing sales role, preferably within the home building, real estate, or a related consultative sales environment.

Required Skills:

• Proven track record of success in sales, with demonstrated ability to meet and exceed targets.

• Exceptional customer service skills, with a genuine passion for helping clients achieve their homeownership dreams.

• Strong professional communication skills, encompassing both written and verbal articulation.

• Adaptability and flexibility to navigate diverse client needs and dynamic market conditions.

• A strong drive to succeed and a proactive, results-oriented work ethic.

• Ability to effectively manage a sales pipeline and utilize CRM systems for lead tracking and management.

• Proficiency in consultative selling techniques and understanding client needs.

Preferred Skills:

• Experience with CRM software (e.g., Salesforce, HubSpot, or industry-specific sales platforms).

• Familiarity with home design software or visualization tools.

• Knowledge of financing options and mortgage processes for new home purchases.

• Experience in negotiating contracts and closing sales.

• A portfolio showcasing successful client engagements or design consultations.

📝 Enhancement Note: The "2-5 Years" experience level is inferred from the common progression for roles requiring a blend of sales and consultative skills, and the need for a "stable work history." The emphasis on "professional communication" and "customer service" aligns with typical requirements for client-facing GTM roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Evidence of successful sales achievements, quantified with metrics (e.g., sales volume, conversion rates, revenue generated).

• Case studies demonstrating the ability to guide clients through complex decision-making processes, particularly in design selection and customization.

• Documentation of client engagement strategies and how they contributed to successful sales outcomes.

• Examples of how you've translated client needs into effective product or service solutions.

Process Documentation:

• Ability to articulate and demonstrate your personal sales process, from initial contact to post-sale follow-up.

• Understanding of how to leverage CRM systems for process management, data entry, and performance tracking.

• Documentation of how you handle objections, negotiate terms, and close deals effectively.

• Examples of workflow management for managing multiple client engagements simultaneously.

📝 Enhancement Note: For a role blending sales and consultation, a portfolio demonstrating sales success and client management processes is crucial. This section infers the need for tangible evidence of sales performance and client interaction strategies, aligning with GTM operations best practices.

💵 Compensation & Benefits

Salary Range: $75,000 - $175,000 Base + Commission per year.

This range reflects a competitive structure for a sales role with significant earning potential based on performance. The base salary provides a stable foundation, while the commission component rewards successful sales outcomes and client acquisition, aligning with typical compensation models for consultative sales professionals in the home building industry.

Benefits:

• Paid Vacation

• Paid Holidays

• Sick and Personal Leave

• Comprehensive Medical Insurance

• Dental Insurance

• Vision Insurance

• Employer-Paid Long-Term Disability (LTD) Insurance

• Employer-Paid Life Insurance

• Supplemental Insurance Options

• Health Savings Account (HSA) with Company Match

• 401(k) Retirement Program with Company Match

Working Hours: Full Time, typically 40 hours per week, with standard business hours (Day Shift). Specific weekend availability may be required, though the company is closed on Sundays.

📝 Enhancement Note: The salary range and benefits are extracted directly from the input. The explanation contextualizes the compensation structure within industry standards for sales roles with commission components, emphasizing performance-based earning potential.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Building / Construction / Real Estate

Company Size: United Built Homes has a substantial legacy, operating for over 65 years and having built homes for thousands of families. While an exact employee count isn't provided, this history suggests a medium to large-sized organization with established operational processes and a significant market presence.

Founded: Over 65 years ago. This long history points to a company with deep roots, stable operations, and a time-tested approach to home building.

Team Structure:

• The Design Consultant likely operates within a regional sales team, reporting to a Sales Manager or Director.

• Collaboration is expected with design specialists, construction managers, project coordinators, and potentially financing advisors.

Methodology:

• The company's approach is rooted in craftsmanship and treating each project with care, implying a detailed and quality-controlled process for home design and construction.

• A proven sales process is in place, designed to guide clients and ensure successful outcomes.

• Emphasis is placed on building relationships and understanding the unique aspirations of each family.

Company Website: UBH-Career Opportunities (as provided in application instructions)

📝 Enhancement Note: Company information is synthesized from the provided description, inferring operational maturity and cultural values relevant to a sales and GTM role. The "proven sales process" highlights a key operational focus.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level position within the sales organization, often referred to as an individual contributor with significant responsibility for revenue generation and client relationship management. It requires a blend of sales acumen, consultative skills, and an understanding of the home-building lifecycle.

Reporting Structure: Design Consultants typically report to a Sales Manager or Director of Sales, who oversees regional sales performance and team development. They will work closely with other departments such as Construction, Design, and Finance.

Operations Impact: The Design Consultant directly impacts revenue by closing new home sales. Their effectiveness in guiding clients, managing the sales process, and ensuring satisfaction contributes to the company's overall sales performance, customer satisfaction scores, and brand reputation. Efficiently managing the sales pipeline and design selection process also has downstream effects on construction scheduling and resource allocation.

Growth Opportunities:

• Sales Leadership: Advancement into roles such as Senior Design Consultant, Sales Manager, or Sales Director, with responsibilities for team leadership, strategy development, and performance management.

• Specialization: Deepen expertise in specific home design styles, custom building solutions, or luxury markets.

• Cross-Functional Roles: Potential to move into roles within Sales Operations, Marketing, or Customer Success, leveraging their deep understanding of the customer journey and sales processes.

• Training & Development: Access to extensive training programs focused on sales techniques, product knowledge, industry trends, and leadership skills.

📝 Enhancement Note: This analysis extrapolates career paths and operational impact based on the role's nature, company context, and standard progression in sales-oriented organizations.

🌐 Work Environment

Office Type: The role is primarily based at a Design Center, which serves as a showroom and client consultation space. This environment is client-facing and requires a professional, welcoming, and organized atmosphere.

Office Location(s): Austin, Texas (specific address: 3590 Greenlawn Blvd Ste 100, Austin, TX 78664). This location is likely a dedicated sales center for United Built Homes.

Workspace Context:

• The workspace will involve private consultation areas for client meetings, display areas for material selections (e.g., flooring, countertops, fixtures), and potentially a shared office space for administrative tasks.

• Collaboration with colleagues and managers will be frequent, requiring effective communication and teamwork.

• Access to company-provided sales tools, design resources, and potentially CRM systems will be essential for daily operations.

Work Schedule: Full-time, day shift. While the company is closed on Sundays, flexibility may be required to accommodate client schedules, which could include some weekend availability on Saturdays. The standard 40-hour work week is expected, with potential for extended hours during peak periods or for specific client needs.

📝 Enhancement Note: The description specifies an on-site role, and the "Design Consultant" title implies a customer-facing environment. This section details the expected physical and collaborative aspects of that environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and application, focusing on sales experience, customer service history, and communication skills.

• Phone/Video Interview: An introductory conversation with an HR representative or Hiring Manager to assess basic qualifications, cultural fit, and salary expectations.

• In-Person Interview: This will likely involve meeting with a Sales Manager or Director. Be prepared to discuss your sales methodology, client management approach, and problem-solving skills. You may be asked to present a sample sales pitch or case study.

• Portfolio Review: Candidates will be asked to present their portfolio, showcasing past successes, sales achievements, and how they've managed client relationships and design processes.

• Final Interview/Offer: A final discussion, potentially with a higher-level manager, to confirm fit and extend an offer.

Portfolio Review Tips:

• Quantify Achievements: For each example, clearly state the results achieved (e.g., "Increased sales by 15% in Q3," "Achieved 95% customer satisfaction rating").

• Showcase Process: Detail your step-by-step approach to client engagement, from initial contact and needs assessment to closing and follow-up.

• Highlight Problem-Solving: Include examples of how you've overcome client objections, resolved design challenges, or navigated difficult sales situations.

• Tailor to UBH: Research United Built Homes' values, design styles, and target market. Frame your experience and examples to align with their brand and mission.

• Visual Presentation: If presenting digitally, use clear, professional visuals. If in person, ensure your physical portfolio is well-organized and easy to navigate.

Challenge Preparation:

• Be ready to discuss how you would handle a specific client scenario (e.g., a client with a tight budget but high design expectations).

• Prepare to articulate your understanding of the home-buying process from a customer's perspective and how you facilitate it.

• Practice explaining your sales process and how you ensure client satisfaction throughout the design and build phases.

📝 Enhancement Note: This section infers a typical interview process for a sales-consultative role, with a strong emphasis on portfolio presentation and practical sales scenario preparation, aligning with GTM best practices.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Proficiency in a CRM (Customer Relationship Management) system is essential for lead tracking, pipeline management, customer data organization, and sales forecasting. Examples include Salesforce, HubSpot CRM, or industry-specific solutions.

• Sales Presentation Tools: Familiarity with presentation software (e.g., PowerPoint, Google Slides) for client presentations and digital sales tools.

• Communication Platforms: Effective use of email, phone systems, and potentially internal communication tools like Slack or Microsoft Teams for collaboration.

Analytics & Reporting:

• Ability to interpret sales reports and dashboards to track personal performance against targets.

CRM & Automation:

• Data Management: Experience in maintaining accurate and up-to-date customer records within the CRM.

• Workflow Automation: While not explicitly stated, understanding how CRM workflows can automate reminders, follow-ups, and task assignments is beneficial for efficiency.

📝 Enhancement Note: This section infers the likely technology stack for a sales role focused on client management and revenue generation, emphasizing CRM as the core operational tool.

👥 Team Culture & Values

Operations Values:

• Integrity: Uphold honesty and ethical practices in all client interactions and business dealings.

• Quality: A commitment to delivering high-quality homes that meet client expectations and stand the test of time.

• Customer-Centricity: Placing the client's needs and dreams at the forefront of every decision and interaction.

• Craftsmanship: A dedication to excellent workmanship and attention to detail in home design and construction.

• Teamwork: Collaborating effectively with colleagues across departments to ensure a seamless client experience.

Collaboration Style:

• Client-Focused Collaboration: Working closely with clients to understand their vision and guide them through the design and selection process.

• Cross-Functional Partnership: Seamlessly coordinating with construction, design, and finance teams to ensure project timelines and client satisfaction.

• Open Communication: Maintaining clear and consistent communication with clients and internal stakeholders to manage expectations and resolve issues promptly.

📝 Enhancement Note: Values are directly extracted from the company description, interpreted through the lens of how they influence operational behavior and client interactions in a sales and GTM context.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Expectations: Managing client desires with budget constraints and construction feasibility requires strong negotiation and problem-solving skills.

• Sales Cycle Management: Navigating a potentially long and complex sales cycle for new home construction, requiring sustained client engagement and follow-up.

• Market Competition: Differentiating United Built Homes' offerings in a competitive new home market.

• Adaptation to Change: Staying current with evolving design trends, building materials, and construction technologies.

Learning & Development Opportunities:

• Sales Training: Continuous professional development in consultative selling, negotiation, and closing techniques.

• Product Knowledge: In-depth training on United Built Homes' product lines, design options, and construction methodologies.

• Industry Insights: Opportunities to learn about new trends in home design, architecture, and sustainable building practices.

• Career Progression: Clear pathways for advancement into sales leadership or specialized roles within the company.

📝 Enhancement Note: Challenges are framed around the core responsibilities of a new home design consultant, while growth opportunities are aligned with common career trajectories in sales and GTM roles.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to understanding a client's unique needs and translating them into a home design." (Focus on your consultative process and active listening skills.)

• "How do you manage a sales pipeline and ensure consistent follow-up with prospective clients?" (Highlight your CRM usage and time management strategies.)

• "Walk me through a challenging sales situation you've encountered and how you resolved it." (Emphasize problem-solving, negotiation, and client relationship management.)

Company & Culture Questions:

• "What interests you about United Built Homes and our approach to home building?" (Research company history, values, and recent projects.)

• "How do you embody our core values of integrity, quality, and customer-centricity in your work?" (Provide specific examples.)

Portfolio Presentation Strategy:

• Structure your presentation around key sales achievements and client success stories.

• For each case study, clearly outline the client's initial needs, your approach, the solutions you provided, and the positive outcome.

• Be prepared to discuss the specific metrics and data that demonstrate your sales performance.

• Clearly articulate how your skills and experience align with the requirements of a New Home Design Consultant at United Built Homes.

📝 Enhancement Note: These questions are tailored to assess the candidate's sales acumen, client management capabilities, and cultural fit within United Built Homes, reflecting GTM interview best practices.

📌 Application Steps

To apply for this New Home Design Consultant position:

• Submit your application through the UBH Careers Page link provided in the job posting.

• Tailor your resume: Highlight your sales experience, customer service achievements, any design consultation experience, and quantifiable results. Use keywords from the job description such as "sales," "customer service," "design consultation," and "pipeline management."

• Prepare your portfolio: Gather examples of past sales successes, client testimonials, and any relevant design projects. Be ready to discuss your sales process and how you achieve results.

• Research United Built Homes: Familiarize yourself with their history, values, design styles, and target market. Understand what makes them unique in the home-building industry.

• Practice your pitch: Be ready to articulate your value proposition as a Design Consultant and how you can contribute to United Built Homes' success during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.