Multimedia Design Manager (EdTech, Digital Learning Landscape)

📍 Job Overview

Job Title: Multimedia Design Manager
Company: RS Consult
Location: South Africa (Remote)
Job Type: FULL_TIME
Category: Creative & Media / EdTech Operations
Date Posted: 2025-10-20
Experience Level: Mid-Level (2-5 years)
Remote Status: Fully Remote

🚀 Role Summary

• Spearhead the creation and delivery of high-quality multimedia content within the digital learning landscape, focusing on enhancing the learner experience.
• Manage the end-to-end multimedia production lifecycle, from concept to final asset delivery, ensuring adherence to brand and accessibility standards.
• Drive efficiency and innovation in media production through the strategic adoption of AI and emerging technologies.
• Oversee project timelines, budgets, and resource allocation for multimedia projects, ensuring timely and cost-effective completion.
• Foster strong collaborative relationships with internal teams (Learning Experience Designers, Marketing) and external vendors to achieve production goals.

📝 Enhancement Note: While the title is "Multimedia Design Manager," the core responsibilities and required skills heavily lean into operations and project management within a creative production context. The role is essential for the operationalization of educational content, bridging creative output with business objectives. The emphasis on "EdTech, Digital Learning Landscape" signifies a strategic importance for this role in the company's Go-To-Market (GTM) strategy for educational products.

📈 Primary Responsibilities

• Content Development & Production Management:
  • Collaborate with Learning Experience Designers (LXDs), marketing, and other internal stakeholders to conceptualize and produce engaging multimedia content that elevates the learning experience.
  • Conduct thorough reviews and edits of media assets (video, audio, digital) to ensure accuracy, consistency, quality, and alignment with company brand guidelines and production standards.
  • Oversee the complete production workflow for video, audio, and digital content, with a keen focus on clarity, accessibility, and educational effectiveness.
  • Cultivate and manage relationships with external suppliers and freelancers, meticulously tracking costs, ensuring quality, and enforcing delivery standards.
  • Implement and ensure media production adheres to best practices for accessibility (e.g., WCAG compliance), inclusivity, and pedagogical effectiveness.
• Project Management & Reporting:
  • Define clear project timelines, deliverables, and resource requirements within a multi-project environment, implementing robust tracking mechanisms to ensure on-time and within-budget delivery.
  • Generate and present regular reports on media production status, progress, and key performance indicators (KPIs), identifying areas for improvement and proposing strategies to enhance content offerings.
  • Monitor and manage production budgets meticulously, ensuring all expenditures remain within agreed allocations.
  • Actively participate in content planning and strategy meetings, providing critical insights into production feasibility, resource needs, potential challenges, and innovative solutions.
  • Maintain a meticulously organized and accessible media asset library, ensuring accurate documentation for efficient retrieval and reuse.
  • Coordinate and supervise media development and filming activities, including managing logistics and oversight for international shoots (e.g., partner locations in the UK).
• Continuous Improvement & Ad Hoc Support:
  • Provide timely and efficient support for ad hoc media-related requests from colleagues, ensuring rapid turnaround while maintaining brand integrity and production quality.
  • Lead initiatives to enhance media production quality by developing and updating internal policies, standards, and standard operating procedures (SOPs).
  • Proactively identify opportunities to streamline media production workflows and champion the adoption of new tools, with a specific focus on AI-driven solutions to boost both efficiency and creative output.
  • Contribute significantly to the development of a scalable, future-ready media production framework designed to support and drive organizational growth.

📝 Enhancement Note: The description emphasizes operational aspects of creative production, including budget management, vendor relations, workflow optimization, and reporting. The "ad hoc" support requirement highlights the need for agility and responsiveness, common in fast-paced EdTech environments. The focus on AI adoption suggests a forward-thinking operations strategy.

🎓 Skills & Qualifications

Education:

• While specific degree requirements are not stated, a Bachelor's degree in Multimedia Design, Digital Media Production, Communications, Project Management, or a related field is typically expected for a managerial role of this scope. Equivalent practical experience will also be strongly considered.

Experience:

• A minimum of 2-5 years of progressive experience in multimedia production, with a significant portion focused on project management and team coordination within a creative or educational technology context.
• Demonstrated experience managing the end-to-end production lifecycle for video, audio, and digital content.
• Proven track record of successfully managing multiple projects simultaneously, meeting deadlines, and adhering to budgets.
• Experience working with Learning Experience Designers or in an educational content development environment is highly advantageous.

Required Skills:

• Creative Production & Editing: Proficient in video production and editing, audio production (including podcast creation), and graphic design/motion graphics using Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• Project & Time Management: Exceptional ability to balance multiple projects, prioritize tasks, define timelines, and manage deliverables effectively in a fast-paced environment.
• Collaboration & Communication: Strong interpersonal and communication skills, with a proven ability to work seamlessly and effectively with cross-functional teams, LXDs, marketing, and external vendors.
• Attention to Detail: Meticulous approach to ensuring consistency, quality, accuracy, and accessibility across all multimedia assets.
• Organisational Skills: Demonstrated ability to implement and maintain structured processes, manage documentation, and organize media asset libraries efficiently.
• Adaptability & Innovation: Enthusiasm for embracing emerging tools, particularly AI-driven solutions, to enhance both efficiency and creativity in media production.
• Brand Stewardship: Ability to translate brand guidelines into high-quality, consistent visual and auditory experiences.
• Accessibility Standards: Understanding of and commitment to creating accessible content (e.g., WCAG guidelines, closed captioning, descriptive audio).

Preferred Skills:

• AI Tools for Media Production: Experience or a strong aptitude for leveraging AI tools to streamline creative workflows, generate assets, or enhance production efficiency.
• Basic Interactive/E-Learning Tools: Familiarity with HTML5 and e-learning authoring tools like H5P.
• Project Management Software: Experience with tools like Jira and Confluence for task tracking, documentation, and collaboration.
• Budget Management: Previous experience managing production budgets and tracking expenditures.
• Vendor Management: Experience in sourcing, vetting, and managing relationships with external creative agencies or freelancers.

📝 Enhancement Note: The emphasis on specific software (Adobe Creative Suite) and emerging technologies (AI tools) is crucial for operations roles. The "preferred skills" indicate areas where candidates can differentiate themselves, particularly in efficiency-driving technologies relevant to modern GTM operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Creative Showcase: A curated portfolio demonstrating a range of multimedia projects, including video, audio, and graphic design, highlighting your creative storytelling and visual communication skills.
• Process Optimization Examples: Tangible examples of how you have streamlined production workflows, implemented new processes, or improved efficiency in previous roles. This could include before-and-after scenarios or documented changes.
• Project Management Case Studies: Detailed case studies of 1-2 significant multimedia projects, outlining the scope, your role, the challenges faced, the solutions implemented, and the successful outcomes.
• Quality & Accessibility Assurance: Evidence of your commitment to quality assurance, including examples of how you have ensured brand consistency, accuracy, and adherence to accessibility standards in your work.
• Collaboration Evidence: Any documentation or testimonials that illustrate your ability to collaborate effectively with cross-functional teams, LXDs, and external partners.

Process Documentation:

• Candidates are expected to be able to document and articulate their production processes clearly. This includes:
  • Workflow Design: Ability to map out and optimize end-to-end multimedia production workflows from brief to final delivery.
  • Implementation & Automation: Examples of how you have implemented new tools or automated steps within the production process to save time or resources.
  • Measurement & Analysis: Demonstrating how you track project progress, budget adherence, and content performance metrics.

📝 Enhancement Note: For creative operations roles, a portfolio is paramount. It's not just about the final product but the underlying strategy, process, and management behind it. The emphasis on optimization, documentation, and metrics aligns with core operations principles.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Multimedia Design Manager with 2-5 years of experience in South Africa, and considering the remote nature of the role, a competitive salary range would typically fall between ZAR 400,000 to ZAR 650,000 per annum. This range is an estimate and can vary based on specific qualifications, experience, and the company's compensation structure.

Benefits:

• Remote Work Flexibility: Opportunity to work from anywhere within South Africa, promoting work-life balance.
• Health & Wellness: Comprehensive medical aid and potentially wellness programs.
• Retirement Fund: Contributions to a provident or pension fund.
• Paid Time Off: Generous annual leave allowance.
• Professional Development: Opportunities for training, workshops, and access to learning resources, especially in emerging technologies like AI in media.
• Equipment Stipend: Potential for a stipend to set up a home office environment.
• Performance Bonuses: Possible discretionary bonuses tied to individual and company performance.

Working Hours:

• The standard working hours are likely to be 40 hours per week, aligning with full-time employment. While remote, adherence to core business hours for collaboration with teams in different time zones (e.g., South Africa and UK) may be required. Flexibility will be a key aspect, balancing project deadlines with personal work schedules.

📝 Enhancement Note: Salary estimation for South Africa requires consideration of the local economic context and industry standards. The benefits listed are typical for full-time remote positions in the tech/EdTech sector in South Africa. The mention of "40 hours" is standard, but the "flexibility" aspect is crucial for remote operations roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: EdTech (Education Technology) / Digital Learning. FourthRev (the company described, though the recruiter is RS Consult) is a key player in the digital learning landscape, focusing on innovative educational solutions. RS Consult appears to be a recruitment agency facilitating this hire. Company Size: The description suggests a dynamic, global, and rapidly changing start-up environment. This implies a company likely in a growth phase, with a lean but expanding team. Founded: Details on the founding date of FourthRev or RS Consult are not provided. However, the "start-up environment" descriptor indicates a relatively younger company or one undergoing significant transformation.

Team Structure:

• Cross-functional Collaboration: The role requires close collaboration with Learning Experience Designers (LXDs), marketing teams, and potentially product development. This indicates a matrixed or project-based team structure.
• Reporting: The Multimedia Design Manager will likely report to a Head of Content, Head of Production, or a senior operations lead within the learning experience or product division.
• Global Reach: Coordination with partner locations in the UK suggests an international operational footprint and the need for effective remote team management and communication across different regions.

Methodology:

• Agile Content Development: Given the start-up nature and EdTech focus, content development is likely agile, with iterative feedback loops and rapid prototyping.
• Data-Informed Decisions: While not explicitly stated, a modern EdTech company would leverage data analytics to inform content strategy, user engagement, and production efficiency.
• Emphasis on Innovation: The drive to adopt new tools, particularly AI, points to a culture that encourages experimentation and continuous improvement in operational processes.

Company Website: https://jobs.workable.com/company/nUA9XVnDpzg6utGKH85h3U/jobs-at-rs-consult (RS Consult) and potentially FourthRev (fourthrev.com) if they are the end client.

📝 Enhancement Note: The "start-up environment" is a crucial operational context. It implies a need for adaptability, resourcefulness, and a willingness to wear multiple hats. The international aspect adds complexity to project management and communication.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Managerial position. It requires not only creative proficiency but also strong operational acumen in project management, resource allocation, and process optimization. It's a step towards senior management or specialized leadership within creative operations. Reporting Structure: The Multimedia Design Manager will likely report to a higher-level manager overseeing content strategy, learning experience, or product operations. This structure allows for strategic direction while enabling the manager to execute operational plans. Operations Impact: This role directly impacts the quality and effectiveness of educational products by ensuring engaging, accessible, and brand-consistent multimedia content. This operational output is critical for learner engagement, retention, and ultimately, the success of the company's digital learning offerings. Efficient production processes and cost management contribute directly to the company's profitability and scalability.

Growth Opportunities:

• Leadership Expansion: Potential to lead a larger team of multimedia specialists or expand responsibilities to cover broader content operations.
• Strategic Operations: Transition into roles focused on content strategy, digital learning operations, or GTM operations, leveraging a deep understanding of content production and its business impact.
• Specialization: Deepen expertise in AI-driven media production, accessibility standards, or specific e-learning technologies.
• Cross-functional Leadership: Opportunities to collaborate on or lead initiatives that span product, marketing, and customer success, enhancing broader business acumen.

📝 Enhancement Note: The growth path for operations roles often involves moving from tactical execution to strategic oversight, process innovation, and team leadership. This role provides a solid foundation for such progression within the EdTech sector.

🌐 Work Environment

Office Type: Fully Remote. This indicates a distributed workforce, emphasizing asynchronous communication and digital collaboration tools. Office Location(s): While the job is posted as remote within South Africa, the mention of coordinating filming activities at partner locations in the UK suggests potential for occasional international travel or remote oversight of global operations.

Workspace Context:

• Digital Collaboration: The work environment will heavily rely on digital collaboration tools (e.g., Slack, Microsoft Teams, Zoom, project management software) for communication, task management, and file sharing.
• Tools & Technology: Access to industry-standard creative software (Adobe Creative Suite) and potentially specialized AI tools will be provided or expected. A reliable internet connection and suitable home office setup are essential.
• Team Interaction: Regular virtual meetings, stand-ups, and collaborative sessions will be the primary mode of interaction with colleagues and stakeholders.

Work Schedule:

• Core working hours are expected to align with a standard 40-hour week, but with significant flexibility to accommodate project deadlines and asynchronous work. The need to coordinate with teams in different time zones (e.g., UK) may require occasional adjustments to the schedule.

📝 Enhancement Note: A fully remote environment in EdTech necessitates strong self-discipline, excellent digital communication skills, and comfort with a wide array of collaborative technologies. The international coordination aspect adds a layer of operational complexity requiring careful scheduling and communication planning.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and relevant experience.
• Hiring Manager Interview: A discussion focused on your experience in multimedia production, project management, and your understanding of the EdTech landscape. Expect questions about your approach to content development, quality assurance, and team collaboration.
• Skills Assessment/Portfolio Review: A deeper dive into your portfolio, potentially involving a practical exercise or a detailed walkthrough of your most relevant projects. This stage will assess your creative skills, technical proficiency, and ability to articulate your process and results.
• Cross-functional Team/Stakeholder Interview: An opportunity to meet with key collaborators (e.g., LXDs, marketing leads) to evaluate your communication style, teamwork, and ability to integrate into the existing company culture.
• Final Interview: Potentially with a senior leader, focusing on strategic thinking, cultural fit, and long-term vision for the role.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest, most relevant projects that showcase your skills in video, audio, graphic design, and project management. Prioritize projects that align with EdTech or digital learning.
• Highlight Process & Impact: For each project, don't just show the final product. Explain your role, the project's objectives, the challenges you overcame, your specific contributions (especially process improvements), and the measurable outcomes or impact.
• Showcase Operations Acumen: Include examples of how you managed timelines, budgets, vendors, or streamlined workflows. Quantify results where possible (e.g., "reduced production time by 15%," "managed a budget of X").
• Demonstrate Adaptability: If you've used AI tools or adopted new technologies, highlight this. Showcase your ability to adapt to industry changes.
• Prepare a Walkthrough: Be ready to present your portfolio smoothly, articulating your thought process and decision-making for each piece.

Challenge Preparation:

• Practical Exercise: Be prepared for a short, timed creative or problem-solving task, possibly related to editing a provided asset, designing a simple graphic, or outlining a production plan for a hypothetical e-learning module.
• Scenario-Based Questions: Anticipate questions about how you would handle common production challenges, such as scope creep, tight deadlines, budget constraints, or difficult stakeholder feedback.
• AI Integration Discussion: Be ready to discuss how you might leverage AI tools to solve specific production problems or improve efficiency for the company.

📝 Enhancement Note: The emphasis on portfolio review and practical exercises highlights the operational and results-oriented nature of this role, moving beyond pure creative output to demonstrated management and problem-solving capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential for graphic design, video editing, and motion graphics. Specific applications include:
  • Premiere Pro/After Effects: For video editing and motion graphics.
  • Photoshop/Illustrator: For graphic design, asset creation, and image manipulation.
  • InDesign: For layout and design of digital course materials.
• Audio Editing Software: Such as Adobe Audition, Audacity, or Pro Tools for podcast creation and audio post-production.
• AI Tools for Media Production: Proficiency or familiarity with emerging AI tools for content generation, editing assistance, transcription, or workflow automation (e.g., Descript, Synthesia, RunwayML, Midjourney for asset ideation).

Analytics & Reporting:

• Project Management Software: Jira, Confluence, Asana, Trello, or similar tools for task tracking, workflow management, and documentation.
• Budget Tracking Tools: Excel or specialized financial tracking software for managing production budgets.
• Analytics Platforms: While not directly managing user analytics, an understanding of how multimedia content performs within learning platforms (e.g., LMS analytics) is beneficial.

CRM & Automation:

• Not directly applicable: This role is focused on content production operations, not customer relationship management or sales automation. However, understanding how content is delivered and consumed within a CRM or LMS context might be a plus.

📝 Enhancement Note: For operations roles, specific tool proficiency is critical. The inclusion of AI tools signals a focus on modernizing production workflows and improving operational efficiency.

👥 Team Culture & Values

Operations Values:

• Efficiency & Optimization: A strong commitment to streamlining processes, reducing waste, and maximizing output with available resources.
• Quality & Excellence: A dedication to producing high-caliber multimedia content that meets rigorous standards for accuracy, engagement, and brand consistency.
• Collaboration & Communication: Valuing transparent, proactive communication and a collaborative spirit to ensure seamless cross-functional teamwork.
• Adaptability & Innovation: Embracing change, exploring new technologies (especially AI), and continuously seeking better ways to operate and create.
• Learner-Centricity: A core belief in the mission of improving education through engaging and effective digital learning experiences.

Collaboration Style:

• Proactive & Responsive: Engaging actively with LXDs and marketing to understand their needs and providing timely feedback and solutions.
• Solution-Oriented: Focusing on problem-solving and finding practical ways to overcome production challenges.
• Transparent Reporting: Maintaining open lines of communication regarding project status, potential roadblocks, and budget updates.
• Knowledge Sharing: Willingness to share best practices, new tool discoveries, and efficient workflow techniques with the broader team.

📝 Enhancement Note: The culture within EdTech operations often balances creative execution with rigorous process management. Values like adaptability and innovation are key for staying ahead in a rapidly evolving digital learning landscape.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creativity with Operational Constraints: The primary challenge will be to maintain high creative standards while adhering to strict project timelines, budgets, and accessibility requirements.
• Managing Diverse Stakeholder Needs: Effectively translating the needs of LXDs, marketing, and potentially other departments into tangible multimedia assets, managing expectations and feedback.
• Keeping Pace with Technology: The rapid evolution of media production tools, including AI, requires continuous learning and adaptation to integrate new technologies effectively and efficiently.
• Remote Collaboration Complexity: Ensuring seamless collaboration and clear communication across a distributed team and potentially with international partners.

Learning & Development Opportunities:

• AI in Media Production: Deepen expertise in using AI tools for content creation, editing, workflow automation, and potentially generative design.
• Advanced Accessibility Standards: Become an expert in implementing and auditing content for compliance with evolving accessibility regulations.
• E-Learning Authoring Tools: Gain proficiency in interactive content development tools to create more engaging learning experiences.
• Project Management Methodologies: Further develop skills in agile project management or explore certifications relevant to operations leadership.
• Leadership & Team Management: Develop skills in managing remote teams, fostering collaboration, and driving performance.

📝 Enhancement Note: Recognizing these challenges and identifying growth opportunities is key for candidates to demonstrate foresight and a proactive approach to their development within an operations role.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: "Describe your approach to managing multiple multimedia production projects simultaneously, ensuring both creative quality and operational efficiency." (Focus on your process, prioritization, and risk management strategies).
• Collaboration & Stakeholder Management: "How would you collaborate with a Learning Experience Designer who has a complex vision for a video module? What steps would you take to ensure their vision is realized within production constraints?" (Highlight your communication, feedback, and problem-solving skills).
• Problem-Solving & Efficiency: "Imagine a key video asset is delayed due to unforeseen technical issues. What steps would you take to mitigate the impact on the overall project timeline and budget?" (Demonstrate your ability to think critically and propose actionable solutions).

Company & Culture Questions:

• Operations Culture: "Based on what you know about FourthRev/RS Consult and the EdTech industry, how do you see your role contributing to our company culture and operational goals?" (Research the company's mission and values, and connect your operational contributions to them).
• Team Dynamics: "How do you approach building and maintaining strong working relationships with a remote team and external vendors?" (Share examples of successful remote collaboration and vendor management).
• Impact Measurement: "How do you measure the success of multimedia content beyond just delivery? What KPIs would you track to demonstrate the operational impact of your work?" (Focus on metrics related to engagement, accessibility, efficiency, and budget adherence).

Portfolio Presentation Strategy:

• Storytelling: For each portfolio piece, frame it as a mini case study: The Challenge, Your Solution (Process & Tools), and The Result (Impact & Metrics).
• Quantify Operations: Explicitly highlight how you managed time, budget, resources, or improved workflows. Use numbers and data wherever possible (e.g., "Reduced editing time by X% by implementing template X," "Managed a project budget of Y").
• Showcase Adaptability: Mention any use of AI tools or innovative approaches you took to improve efficiency or quality.
• Address Accessibility: Briefly explain how accessibility considerations were incorporated into your work.
• Engage and Discuss: Be prepared for questions about your process, decisions, and how you might apply your skills to specific challenges faced by the company.

📝 Enhancement Note: Interview preparation for operations roles should focus on demonstrating not just technical creative skills, but also strategic thinking, process management, and quantifiable impact.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workable link.
• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating strong project management, process optimization, and collaboration skills, with a focus on EdTech or digital communication.
• Resume Optimization: Ensure your resume clearly articulates your experience in managing multimedia production lifecycles, budget oversight, vendor relations, and any experience with AI tools or workflow efficiency improvements. Use keywords from the job description.
• Interview Preparation: Practice articulating your project management methodologies, how you ensure quality and accessibility, and how you leverage technology (including AI) to drive efficiency. Be ready to walk through your portfolio with a focus on operational achievements.
• Company Research: Familiarize yourself with FourthRev's mission and the EdTech landscape. Understand how your role in multimedia operations contributes to their educational goals and market position.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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