Lead UX/UI Designer - Aeroline - Île-de-France

📍 Job Overview

Job Title: Lead UX/UI Designer
Company: Sopra Steria
Location: Courbevoie, Île-de-France, France
Job Type: Temps complet (Full-time)
Category: Design / User Experience Operations
Date Posted: October 21, 2025
Experience Level: 5-10 years
Remote Status: Hybrid (3 days in office, 2 days remote)

🚀 Role Summary

• Lead and mentor a team of junior UX/UI designers within Sopra Steria's Design Studio, SENSE, focusing on impactful B2B projects for major clients.
• Drive the end-to-end design process, from user research and strategy definition to interface conception and user testing, ensuring high-quality deliverables and client satisfaction.
• Collaborate closely with cross-functional project teams, including consultants, developers, and Product Owners, to translate business objectives into exceptional user experiences.
• Contribute to the growth and development of Design Ops within SENSE by sharing knowledge, leading internal initiatives, and potentially participating in pre-sales activities.

📝 Enhancement Note: This role is positioned as a Lead Designer, indicating a strong emphasis on team leadership, operational execution of design projects, and mentorship. The mention of "Design Ops" suggests a focus on streamlining and optimizing design processes within the organization, aligning with typical Revenue Operations and GTM functions that aim for efficiency and scalability.

📈 Primary Responsibilities

• Design Leadership & Mentorship:
  • Lead and coach junior designers, providing constructive feedback to foster their professional growth and skill development.
  • Oversee the operational execution of design phases, ensuring adherence to project timelines, budgets, and quality standards.
  • Organize and facilitate strategic workshops to define project scope, user needs, and design solutions.
• End-to-End Design Execution:
  • Conduct user research, including field studies, interviews, surveys, and existing system audits, to gather insights and define user needs.
  • Develop user personas, UX maps, and impact maps to guide product strategy and define Minimum Viable Products (MVPs).
  • Design user interfaces (UI) through zoning, static and dynamic mockups, and prototypes, ensuring alignment with user-centered design principles.
  • Plan and execute user testing sessions and monitor development progress to ensure design integrity.
• Project & Client Management:
  • Frame and manage the implementation of design methodologies and team production within project constraints (client, schedule, technical).
  • Ensure the quality of design delivery across all assigned projects, acting as the primary point of contact for design-related matters.
  • Collaborate with project teams to integrate design into agile development workflows and client processes.
• Design Ops & Knowledge Sharing:
  • Actively participate in the development of Design Ops within SENSE, contributing to process improvements and best practices.
  • Share expertise through internal training sessions, REX (Return on Experience) discussions, and by potentially leading internal design initiatives.
  • Engage in pre-sales activities, contributing design expertise to proposals and client presentations as needed.

📝 Enhancement Note: The responsibilities clearly delineate a blend of strategic design thinking and operational management. The emphasis on "organizing the different phases of design," "guaranteeing the quality of delivery," and "mentoring junior designers" points towards a significant operational oversight role, akin to managing a functional area within a broader GTM or RevOps framework.

🎓 Skills & Qualifications

Education:

• Higher education degree in Design or a related field.
• 📝 Enhancement Note: While a specific degree isn't mandated, the emphasis on "higher education in design" implies a foundational understanding of design principles and methodologies, crucial for strategic operational roles.

Experience:

• Minimum of 6 years of professional experience in design.
• Demonstrated experience in a similar leadership role, operationally managing and mentoring junior UX/UI designers.
• Experience in B2B environments is preferred.
• 📝 Enhancement Note: The 6+ years of experience, coupled with leadership responsibilities, suggests this role is for an experienced professional capable of independent project management and team oversight, typical for mid-to-senior level operations roles.

Required Skills:

• User-Centered Design (UCD) Methodology: Mastery of all stages of the user-centered design process, from research to evaluation.
• Figma Proficiency: Expert-level command of Figma for design creation, prototyping, and collaboration.
• Workshop Facilitation: Proven ability to lead and facilitate strategic design workshops for stakeholders.
• Team Leadership & Mentorship: Experience in guiding, coaching, and providing constructive feedback to design teams.
• Accessibility Standards: Strong understanding of accessibility requirements related to design.
• Communication & Collaboration: Excellent verbal and written communication skills, with a collaborative and proactive mindset.
• Organizational Skills: Rigorous, organized, and proactive approach to project management and task execution.
• English Fluency: Comfortable communicating in English in a professional setting.

Preferred Skills:

• Experience in Design Ops or process optimization within design teams.
• Familiarity with various design domains: product design, service design, graphic design, or Design Ops.
• Experience with defining MVPs and North Star Metrics.
• Knowledge of UX mapping techniques.
• Experience in pre-sales or client-facing proposal development.

📝 Enhancement Note: The required skills highlight a blend of technical design expertise and operational management capabilities. Figma proficiency, workshop facilitation, and team leadership are critical for operational efficiency and project delivery in a design context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies of Lead Projects: Showcase at least 2-3 significant projects where you led design initiatives, detailing your role, the challenges faced, and the solutions implemented.
• Process Optimization Examples: Include examples of how you streamlined design workflows, improved team efficiency, or implemented new design processes in previous roles.
• Mentorship Impact: Provide evidence of how you've mentored and developed junior designers, with examples of their growth or successful contributions.
• Quality Assurance Frameworks: Demonstrate your approach to ensuring design quality and consistency across projects, potentially through style guides, design systems, or review processes.

Process Documentation:

• Methodology Implementation: Document your approach to defining and implementing design methodologies for projects, ensuring alignment with client needs and team capabilities.
• Workflow Design: Showcase examples of designing efficient design workflows, from initial concept to final delivery, highlighting any automation or efficiency gains.
• Performance Measurement: Illustrate how you track and measure the success of design initiatives, including user satisfaction, business impact, and team performance metrics.

📝 Enhancement Note: For a Lead UX/UI Designer role, a portfolio is crucial. It should not only display design execution but also leadership, process management, and impact. For operations-focused roles, demonstrating how you improved processes and outcomes is paramount.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Lead UX/UI Designers in the Île-de-France region with 6+ years of experience, the estimated annual gross salary range is €60,000 to €80,000. This estimate considers Sopra Steria's position as a major tech player and the specific demands of a lead role within a design studio.
• 📝 Enhancement Note: Salary estimation methodology: Research conducted using French salary aggregators (e.g., Glassdoor France, Talent.com France) for "Lead UX Designer," "UX UI Lead," and "Senior UX Designer" roles in Île-de-France, factoring in experience level (6-10 years) and company size/industry (large IT consulting firm). The range reflects typical compensation for leadership roles with significant operational and team management responsibilities.

Benefits:

• Telework Agreement: Opportunity to telework up to 2 days per week, depending on project assignments, offering flexibility.
• Comprehensive Health & Welfare: Includes health insurance (mutuelle), a Works Council (CSE) offering various benefits, and meal vouchers (titres restaurants).
• Financial Incentives: Participation in an employee savings plan (accord d'intéressement) and vacation/co-optation bonuses (primes vacances et cooptation).
• Career & Learning: Multiple career opportunities across various professional families, with access to hundreds of training courses via Sopra Steria Academy.
• Community Engagement: Opportunities to engage with a non-profit association through a corporate citizenship platform.
• Professional Development: Access to the Tech'Me UP collective for training, conferences, and industry insights.

Working Hours:

• Full-time position, typically around 40 hours per week.
• 📝 Enhancement Note: While standard working hours are mentioned, the hybrid work model and the nature of project-based work may offer some flexibility in daily scheduling, common in design and operations roles that prioritize output and collaboration over strict time adherence.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, IT Consulting, Digital Services. Sopra Steria operates in a highly competitive market, emphasizing innovation, client transformation, and digital solutions. Company Size: Over 50,000 employees across nearly 30 countries. This large scale means established processes, significant resources, and opportunities for broad impact, but also requires agility and strong internal coordination. Founded: The company has a long history, with its current form established through mergers and acquisitions, indicating a robust and evolving organizational structure.

Team Structure:

• Design Studio (SENSE): A dedicated team of over thirty designers based in Paris and Toulouse, fostering a specialized community of practice.
• Reporting: The Lead UX/UI Designer will benefit from proximity management, suggesting a supportive and accessible leadership structure designed for skill development and career progression.
• Cross-functional Collaboration: Integral to the role, involving close work with project managers, consultants, developers, and Product Owners, emphasizing a collaborative and integrated approach to project delivery.

Methodology:

• User-Centered Design (UCD): Core to the studio's philosophy, ensuring user needs are at the forefront of all design decisions.
• Agile & Iterative Processes: Projects likely follow agile methodologies, requiring flexibility, rapid prototyping, and continuous feedback loops.
• Design Ops Integration: A growing focus on optimizing design processes, tools, and workflows for efficiency and scalability.

Company Website: https://www.soprasteria.fr/

📝 Enhancement Note: Sopra Steria's scale and industry position suggest a professional environment with structured processes but also a commitment to innovation and digital transformation. The Design Studio model indicates a focus on specialized expertise and collaborative problem-solving, which is essential for effective GTM and operations support.

📈 Career & Growth Analysis

Operations Career Level: This role is a "Lead" position, signifying a mid-to-senior level management track within the design discipline. It involves significant responsibility for project delivery, team guidance, and process contribution. Reporting Structure: The Lead UX/UI Designer reports into a management structure that offers proximity and support, likely a Design Director or Head of Design Studio. This structure facilitates mentorship and career development. Operations Impact: The Lead Designer's work directly impacts client satisfaction through enhanced user experiences and contributes to Sopra Steria's reputation for delivering high-quality digital solutions. By optimizing design processes (Design Ops), this role also influences the scalability and efficiency of the studio's output, aligning with operational excellence goals.

Growth Opportunities:

• Leadership Progression: Potential to advance to Senior Lead Designer, Design Manager, or Head of Design Studio roles, overseeing larger teams and more strategic initiatives.
• Skill Specialization: Opportunity to deepen expertise in specific areas like Service Design, Design Systems, Design Ops, or become a recognized expert in a particular industry vertical.
• Cross-functional Experience: Chance to gain broader exposure to project management, business strategy, and client consulting through diverse project engagements.
• Internal Contribution: Active participation in internal R&D, knowledge sharing, and the development of Design Ops frameworks can position individuals for influential roles within the organization.

📝 Enhancement Note: The Lead position is a critical inflection point in a design career, bridging individual contribution with team leadership and operational oversight. The emphasis on Design Ops and internal contributions suggests clear pathways for growth beyond traditional design roles into more strategic operations or management positions.

🌐 Work Environment

Office Type: Sopra Steria operates in a professional, corporate environment typical of large IT consulting firms. The Design Studio likely fosters a creative and collaborative atmosphere within this structure. Office Location(s): Courbevoie, Île-de-France, France. This location is a major business hub, offering good accessibility and proximity to other corporate entities. Workspace Context:

• Collaborative Spaces: The Design Studio environment encourages interaction, brainstorming, and knowledge sharing among designers.
• Tools & Technology: Access to industry-standard design tools (Figma) and potentially other collaborative platforms and project management software.
• Team Integration: Opportunities to work closely with diverse project teams, fostering a dynamic and integrated work experience.

Work Schedule:

• Full-time (approx. 40 hours/week) with a hybrid work arrangement (3 days in office, 2 days remote). This balance allows for focused individual work while maintaining essential in-person collaboration and team cohesion.
• 📝 Enhancement Note: The hybrid model is designed to balance the need for collaborative design processes and team building with the flexibility that many professionals, especially in design and operations, value for focused work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review focusing on resume and portfolio relevance to the Lead UX/UI Designer role and Sopra Steria's Design Studio.
• Technical Interview: Discussion of design philosophy, UX/UI methodologies, and problem-solving approaches. Expect questions on user research, interaction design, and UI principles.
• Design Challenge/Case Study: A practical exercise, potentially involving a brief design problem or a review of a candidate's portfolio case study. Focus will be on your process, rationale, and leadership approach.
• Team/Manager Interview: Assessment of cultural fit, collaboration style, leadership potential, and alignment with Sopra Steria's values. You'll likely discuss team management and mentorship experience.
• Final Interview: May involve senior leadership to discuss strategic alignment and long-term career goals.

Portfolio Review Tips:

• Highlight Leadership: Clearly delineate your role as a lead designer in your case studies. Showcase how you guided teams, made critical decisions, and ensured project success.
• Process Over Polish: While visual quality matters, emphasize your design process, user research insights, and rationale behind design decisions. Demonstrate how you translate user needs and business goals into effective solutions.
• Quantify Impact: Whenever possible, include metrics or tangible outcomes that demonstrate the impact of your work (e.g., improved user satisfaction, increased task completion rates, efficiency gains).
• Design Ops Contribution: If you have examples of improving design workflows, implementing new tools, or fostering design team efficiency, make these prominent.
• Tailor to B2B: If possible, showcase B2B projects that align with Sopra Steria's client base.

Challenge Preparation:

• Understand the Context: Be prepared to discuss challenges related to B2B design, complex user flows, and integrating design into enterprise-level projects.
• Articulate Your Process: Clearly explain your approach to problem-solving, from understanding the brief to delivering a final solution. Use frameworks like Double Diamond or specific UCD stages.
• Demonstrate Leadership: For any challenges or case studies, focus on how you would lead a team, manage stakeholders, and ensure quality delivery.

📝 Enhancement Note: The interview process for a lead role will heavily scrutinize leadership capabilities and operational execution. A portfolio that demonstrates not just design skill but also process management and team mentorship is essential.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool. Deep proficiency is essential for UI design, collaboration, and creating design systems.
• Prototyping Tools: Beyond Figma, familiarity with tools like Axure, InVision, or Adobe XD might be beneficial for more complex prototypes or specific project needs.
• Design Systems: Experience with creating, maintaining, and utilizing design systems to ensure consistency and efficiency across multiple projects and products.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, or Hotjar to understand user behavior and inform design decisions.
• A/B Testing Tools: Understanding how to leverage A/B testing to validate design hypotheses and optimize user experiences.

CRM & Automation:

• While not directly a CRM role, understanding how design integrates with customer journeys managed by CRM systems (e.g., Salesforce, HubSpot) can be advantageous for B2B contexts.
• Project Management Tools: Proficiency with tools like Jira, Asana, Trello, or Monday.com for managing design tasks, sprints, and team workflows.

📝 Enhancement Note: For a Lead Designer role, especially one contributing to Design Ops, proficiency in core design tools like Figma and an understanding of how design integrates with analytics and project management systems are critical for operational efficiency.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs as the primary driver of design decisions.
• Collaboration: Emphasis on teamwork, open communication, and mutual support, both within the design team and with cross-functional project members.
• Excellence & Quality: A drive to deliver high-quality, impactful design solutions that meet client objectives and industry standards.
• Continuous Improvement: A proactive approach to learning, adapting, and optimizing design processes and methodologies (Design Ops).
• Innovation: Embracing new ideas, technologies, and approaches to create forward-thinking user experiences.

Collaboration Style:

• Integrated Teamwork: Working closely with developers, product owners, and consultants to ensure seamless integration of design into the product development lifecycle.
• Feedback Culture: An environment where constructive feedback is regularly exchanged to foster growth and improve design outcomes.
• Knowledge Sharing: Encouraging the sharing of best practices, learnings, and expertise through workshops, REX, and informal discussions.

📝 Enhancement Note: Sopra Steria's culture, as described, emphasizes a strong blend of professional execution, collaborative spirit, and a commitment to continuous learning and improvement, aligning well with the operational ethos of GTM and RevOps functions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Demands with Design Best Practices: Navigating client constraints (budget, timeline, existing systems) while advocating for user needs and high-quality design.
• Leading and Mentoring Diverse Skill Levels: Effectively managing and developing junior designers while maintaining high standards for experienced professionals on the team.
• Driving Design Ops Adoption: Championing and implementing process improvements within a large organization, requiring strong change management and communication skills.
• Staying Ahead of Design Trends: Continuously learning and adapting to new technologies, methodologies, and user expectations in the rapidly evolving digital landscape.

Learning & Development Opportunities:

• Advanced Design Skills: Access to training in specialized areas like advanced UX research, service design, interaction design, or visual design.
• Leadership & Management Training: Opportunities to develop management, coaching, and strategic planning skills through internal programs and Sopra Steria Academy.
• Industry Exposure: Participation in conferences, workshops, and industry events to stay abreast of the latest trends and network with peers.
• Cross-Disciplinary Projects: Exposure to projects in diverse sectors (aeronautics, energy, finance, defense) to broaden industry knowledge and application of design skills.

📝 Enhancement Note: The challenges presented are typical for lead roles in dynamic environments, requiring strong problem-solving and adaptability. The growth opportunities are geared towards both deepening design expertise and developing leadership and operational management capabilities.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to manage conflicting priorities between a client's request and user needs. How did you resolve it?" (Focus on your ability to balance business objectives with user advocacy and operational constraints.)
• "How do you approach mentoring junior designers? Provide an example of a challenge you faced and how you helped a team member overcome it." (Demonstrate your leadership style and commitment to team development.)
• "What is your experience with Design Ops? How have you contributed to improving design processes or team efficiency in a previous role?" (Highlight your understanding of operationalizing design and driving scalability.)
• "Walk us through your process for scoping and planning a complex UX/UI project for a B2B client." (Showcase your project management and strategic thinking skills.)

Company & Culture Questions:

• "What interests you about Sopra Steria's Design Studio (SENSE) and our focus on B2B clients?" (Research Sopra Steria's recent projects and their approach to digital transformation.)
• "How do you foster collaboration within a design team and with other departments like development and product management?" (Relate to their emphasis on teamwork and cross-functional integration.)
• "What are your thoughts on the future of UX/UI design in enterprise B2B solutions?" (Demonstrate strategic thinking and industry awareness.)

Portfolio Presentation Strategy:

• Lead with Impact: Start with your most impactful projects where you demonstrated leadership and significant results.
• Structure Your Narrative: For each case study, clearly outline the problem, your role as lead, your process, the solutions, and the outcomes. Use visual aids effectively.
• Emphasize Process & Rationale: Highlight why you made certain design decisions, linking them back to user research, business goals, and operational considerations.
• Showcase Mentorship: If possible, include examples of how you guided junior designers or how their contributions were integrated into the final product.
• Be Prepared for Deep Dives: Anticipate detailed questions about your design choices, technical execution, and how you managed project complexities.

📝 Enhancement Note: Interview preparation for a Lead role should focus on demonstrating strategic thinking, leadership efficacy, and operational acumen, in addition to core design skills.

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📌 Application Steps

To apply for this Lead UX/UI Designer position:

• Submit your application through the provided link on the Sopra Steria jobs portal.
• Customize Your Resume: Tailor your resume to highlight your leadership experience, B2B project successes, proficiency with Figma, and any contributions to Design Ops or process improvements. Use keywords from the job description.
• Curate Your Portfolio: Select 3-4 of your strongest projects that best represent your lead experience, problem-solving skills, and impact. Clearly articulate your role as a leader and mentor within each case study.
• Prepare a Concise Introduction: Be ready to briefly introduce yourself and your relevant experience, focusing on what makes you a strong candidate for a Lead Designer role at Sopra Steria.
• Research Sopra Steria: Understand their company values, recent projects, and their approach to design and digital transformation. This will help you tailor your responses during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.