Lead UX Designer - Remote

📍 Job Overview

Job Title: Lead UX Designer - Remote

Company: Jobgether (Partner Company)

Location: Florida, United States (Remote)

Job Type: Full-time

Category: UX/UI Design, Product Design, E-commerce Operations

Date Posted: April 28, 2026

Experience Level: 5-10 years

Remote Status: 100% Remote

🚀 Role Summary

• Lead the end-to-end user experience (UX) and user interface (UI) design process for digital health and e-commerce platforms, ensuring seamless user journeys and enhanced engagement.

• Drive product innovation and iterative solutions by conducting thorough UX research, user interviews, and usability testing to inform design decisions.

• Develop, extend, and maintain scalable component libraries within a robust design system, ensuring brand consistency and efficient UI development.

• Collaborate closely with cross-functional teams, including product managers, engineers, and marketing, to translate business requirements into intuitive and effective user interfaces.

• Support Agile/Scrum workflows, contributing to rapid iteration and timely delivery of high-quality design solutions that meet evolving business priorities.

📝 Enhancement Note: This role is positioned as a "Lead" UX Designer, implying a significant level of autonomy, strategic input, and potential mentorship responsibilities, even if not explicitly stated as managing a team. The emphasis on "full-stack designer" and "hands-on approach" suggests a need for versatility across research, wireframing, prototyping, and visual design. The "remote within the United States" and "EST hours" requirement is critical for candidates to note.

📈 Primary Responsibilities

• End-to-End Design Ownership: Lead the complete design lifecycle from initial user research and ideation through to high-fidelity prototyping, visual design, and final implementation, ensuring a cohesive and user-centric experience.

• User-Centric Research & Validation: Plan, execute, and analyze user research initiatives, including in-depth user interviews, ethnographic studies, and usability testing sessions, to gather crucial insights and validate design hypotheses.

• Design System Development & Maintenance: Contribute to the growth and evolution of the design system by creating new reusable components, refining existing elements, and ensuring adherence to established design principles and style guides.

• Cross-Functional Collaboration & Stakeholder Management: Partner effectively with product management, engineering, marketing, and other stakeholders to define product requirements, gather feedback, and ensure designs align with business objectives and technical feasibility.

• Agile Workflow Integration: Actively participate in Agile/Scrum ceremonies, providing design expertise, adapting to changing priorities, and delivering design assets in line with sprint cycles and project timelines.

• E-commerce & Digital Health Optimization: Design and optimize user experiences specifically for both external e-commerce customers and internal users, focusing on improving conversion rates, user satisfaction, and operational efficiency within these domains.

• Brand Integrity & Visual Innovation: Uphold and evolve the brand's visual identity across all digital touchpoints, ensuring consistency while exploring innovative visual solutions that enhance user appeal and brand recognition.

• Accessibility & Inclusive Design Advocacy: Champion accessibility standards (WCAG) and inclusive design practices throughout the design process, ensuring products are usable and equitable for all users.

📝 Enhancement Note: The responsibilities clearly indicate a need for a designer who can operate independently and strategically, not just execute tasks. The mention of "User Acceptance Testing (UAT)" and "CMS platforms and MarTech systems" suggests a need for understanding the broader ecosystem of digital product delivery and marketing technology.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, or a related field is typically expected for this level of role. Equivalent practical experience will also be considered.

Experience: A minimum of 5+ years of hands-on experience in UX/UI design, with a proven track record of successfully launching digital products, is required.

Required Skills:

• UX/UI Design Expertise: Demonstrated proficiency in the full spectrum of UX/UI design, including user research methodologies, information architecture, wireframing, prototyping, and visual design.

• E-commerce Design Experience: Essential experience designing user interfaces and customer journeys specifically for e-commerce platforms, with a focus on driving conversions and customer satisfaction.

• Design System Proficiency: Proven experience building, contributing to, or maintaining a design system in a production environment, with a strong understanding of component-based design and scalability.

• Figma Mastery: Advanced command of Figma for design, prototyping, and collaboration, including expertise in creating and managing components, auto-layout, and design system libraries.

• User Research & Testing: Solid experience planning and conducting user research techniques such as user interviews, usability testing, persona development, and journey mapping.

• Agile/Scrum Familiarity: Practical experience working within Agile/Scrum development methodologies, understanding sprint cycles, and collaborating with development teams.

• Problem-Solving & Decision Making: Strong ability to exercise sound judgment on trade-offs between design perfection and timely delivery, prioritizing effectively under pressure.

Preferred Skills:

• Digital Health Experience: Familiarity with the unique design challenges and user needs within the digital health sector.

• MarTech & CMS Integration: Hands-on experience with Content Management Systems (CMS) and Marketing Technology (MarTech) platforms, understanding how design integrates with these systems.

• Accessibility Standards: In-depth knowledge of Web Content Accessibility Guidelines (WCAG) and experience implementing accessible design solutions.

• A/B Testing & Analytics: Experience utilizing A/B testing tools (e.g., Optimizely, Google Optimize) and analytics platforms to inform design decisions and measure impact.

• Project Management Tools: Familiarity with project management tools such as Jira or Monday.com for task tracking and workflow management.

• Visual Identity Development: Experience contributing to or evolving brand visual identity systems.

📝 Enhancement Note: The "5+ years" experience level combined with "Lead UX Designer" suggests that candidates with 7-10 years of experience will be highly competitive. The explicit mention of "E-commerce experience is essential" and "Figma" are critical filters. The preference for "Digital Health" and "MarTech/CMS" experience indicates potential areas for differentiation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: A portfolio showcasing 3-5 detailed case studies that demonstrate the end-to-end design process, from initial problem definition and research to final solution and impact.

• E-commerce Focus: At least one case study specifically highlighting experience with e-commerce platforms, detailing challenges, design solutions, and measurable outcomes (e.g., conversion rate improvements, user satisfaction scores).

• Design System Contribution: Evidence of contributions to a design system, including examples of scalable components, style guide adherence, and rationale for design decisions within a system context.

• Figma Proficiency Showcase: Demonstrations of advanced Figma skills, such as complex component creation, interactive prototyping, and collaborative workflows, ideally within a case study.

• User Research & Validation: Clear documentation within case studies of user research conducted, including methodologies used, key findings, and how these insights directly influenced design decisions.

Process Documentation:

• Workflow Design & Optimization: Showcase examples of how you have mapped out user flows, created journey maps, and optimized existing workflows to improve user experience and efficiency.

• Iterative Design & Testing: Illustrate instances where designs were iterated upon based on user feedback, usability testing results, or A/B testing outcomes, demonstrating a commitment to continuous improvement.

• System Implementation Standards: Detail your approach to ensuring designs are implemented correctly, potentially including collaboration with developers on handoff processes and ensuring adherence to design system guidelines.

• Impact Measurement: Clearly articulate the measurable impact of your design work, using data and metrics (e.g., conversion rates, task completion times, user satisfaction scores, reduction in support tickets) to demonstrate ROI.

📝 Enhancement Note: For a "Lead" role, the portfolio is paramount. It needs to go beyond just showcasing visuals; it must tell a story of problem-solving, strategic thinking, and measurable impact. Emphasize the process and the why behind design decisions, especially in the context of e-commerce and design systems.

💵 Compensation & Benefits

Salary Range: $90,000 - $130,000 per year. This range is competitive for a Lead UX Designer role in the US, especially for a remote position with 5+ years of experience. Factors influencing placement within this range include specific experience in e-commerce and digital health, depth of design system expertise, and proven impact on business metrics.

Benefits:

• Competitive Compensation: Annual salary within the $90,000 - $130,000 range.

• Performance Bonus: Eligibility for a discretionary annual bonus, up to 10% of base salary.

• Health & Wellness: Comprehensive medical, dental, and vision insurance plans.

• Retirement Savings: 401K plan with a company match, supporting long-term financial planning.

• Work-Life Balance: Flexible Paid Time Off (PTO) policy and paid closure on all major holidays.

• Remote Work Support: Monthly reimbursements for wellness and internet expenses to support a productive remote work environment.

• Professional Growth: Opportunities for professional development, including support for certifications and training programs.

• Mental Health Support: Access to mental health resources and employee assistance programs.

Working Hours: 40 hours per week, with the requirement to work within EST (Eastern Standard Time) hours. This implies a need for availability during core business hours in the Eastern Time Zone for collaboration.

📝 Enhancement Note: The salary range provided is specific and appears to be for the US market. The benefits package is comprehensive, with a strong emphasis on remote work support and professional development, which are attractive to operations and design professionals alike. The "EST hours" requirement is a crucial detail for remote candidates to consider.

🎯 Team & Company Context

🏢 Company Culture

Industry: The partner company operates within the Digital Health and E-commerce sectors. This dual focus suggests a company that leverages technology to improve healthcare access or outcomes while also engaging in online retail or service provision. The presence of "MarTech systems" and "CMS platforms" further indicates a strong focus on digital customer engagement and marketing operations.

Company Size: While not explicitly stated, the fact that Jobgether is posting on behalf of a partner implies a company that utilizes external recruitment platforms, which can range from mid-sized to large enterprises. The need for a "Lead" UX Designer suggests a mature product development function.

Founded: The founding date is not provided. However, the company's engagement in both digital health and e-commerce, and its use of modern design systems and MarTech, suggests a relatively modern or digitally forward-thinking organization.

Team Structure:

• Product & Design Focus: The role is situated within a product development or design team, emphasizing collaboration with product managers and engineers.

• Cross-Functional Integration: The responsibilities highlight strong collaboration with marketing, engineering, and potentially sales or operations teams, indicating a highly integrated approach to product development and go-to-market strategies.

• Agile Environment: The team likely operates using Agile/Scrum methodologies, requiring designers to be adaptable and responsive to iterative development cycles.

• Remote-First/Hybrid: Given the 100% remote nature of the role and the "EST hours" requirement, the team is likely distributed, with established practices for remote collaboration and communication.

Methodology:

• Data-Driven Design: The emphasis on UX research, usability testing, and A/B testing points to a data-driven approach to design, where decisions are informed by user behavior and performance metrics.

• Design System Centricity: The active development and maintenance of a design system indicate a commitment to consistency, efficiency, and scalability in design and development.

• Iterative Improvement: The support for Agile/Scrum workflows underscores a culture of continuous improvement, with designs being refined based on feedback and performance data.

Company Website: [Not provided in input. Candidates should search for "Jobgether" and investigate their partner network or seek direct information from Jobgether regarding the specific hiring company.]

📝 Enhancement Note: The company's dual focus on digital health and e-commerce is a key differentiator. Candidates should research companies that operate in these overlapping spaces to understand the potential nuances of user needs and business objectives. The emphasis on data-driven design and design systems suggests a mature product organization.

📈 Career & Growth Analysis

Operations Career Level: This role is at a Lead level within the UX/UI Design discipline. It signifies a senior individual contributor role with significant responsibility for product design strategy, execution, and potentially mentorship of junior designers. The scope extends beyond individual feature design to encompass the overall user experience of digital platforms.

Reporting Structure: The Lead UX Designer will likely report to a Head of Product, Design Manager, or Director of Product Development. They will work closely with Product Managers and Engineering Leads on specific initiatives.

Operations Impact: The Lead UX Designer has a direct and significant impact on the company's revenue and business decisions by:

• Enhancing Customer Acquisition & Retention: Designing intuitive e-commerce experiences that drive conversions and customer loyalty.

• Improving User Engagement: Creating compelling digital health interfaces that encourage consistent user interaction and adherence to health plans.

• Increasing Operational Efficiency: Streamlining internal user interfaces and workflows to reduce errors and improve productivity for internal teams.

• Informing Product Strategy: Providing user insights that shape the product roadmap and prioritize features based on genuine user needs and market opportunities.

Growth Opportunities:

• Leadership Expansion: Potential to grow into a Design Manager role, leading a team of designers, or specializing in UX Strategy.

• Technical Specialization: Deepen expertise in specific areas like design systems, accessibility, or user research methodologies.

• Cross-Functional Mobility: Transition into Product Management roles or UX-focused roles within other industries (e.g., FinTech, SaaS) by leveraging transferable skills.

• Mentorship & Advocacy: Take on mentorship responsibilities for junior designers and become a champion for user-centered design principles within the organization.

📝 Enhancement Note: The "Lead" title is crucial. Candidates should prepare to discuss their experience in guiding projects, mentoring others, and influencing design strategy. The impact on business metrics is a key point to highlight in their portfolio and interviews.

🌐 Work Environment

Office Type: This is a 100% remote position within the United States. There is no requirement for physical office attendance.

Office Location(s): The role is remote and requires candidates to be located within the United States. Collaboration will primarily occur virtually. A specific requirement is to work within EST hours.

Workspace Context:

• Virtual Collaboration Hub: The primary workspace will be digital, utilizing various collaboration tools (e.g., Slack, Zoom, Figma, Jira).

• Autonomy & Self-Management: Candidates should be comfortable working independently, managing their time effectively, and proactively communicating progress and challenges in a remote setting.

• Tool-Rich Environment: Access to industry-standard design and project management tools will be provided or expected to be utilized effectively.

• Distributed Team Interaction: Opportunities for interaction will be through scheduled video calls, team meetings, and asynchronous communication channels.

Work Schedule: The standard work schedule is 40 hours per week. While remote, the requirement to align with EST hours suggests a need for availability during typical US Eastern Time business hours for real-time collaboration, meetings, and to support time-sensitive projects.

📝 Enhancement Note: The "EST hours" requirement is a critical constraint for remote candidates. It implies a need for significant overlap with the Eastern Time Zone's core business hours, regardless of the candidate's actual location within the US.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Jobgether AI/Recruiter): An AI-powered matching process by Jobgether, followed by a potential screening call to assess basic qualifications and alignment with the role.

• Hiring Manager Interview: A discussion focused on your experience, design philosophy, and how you approach UX challenges, particularly in e-commerce and design systems. Be prepared to discuss your portfolio.

• Design Challenge/Portfolio Presentation: A hands-on design exercise or a deep dive into your portfolio case studies. This is where you'll demonstrate your problem-solving skills, design process, and ability to articulate your rationale and impact. Expect to present your work and answer detailed questions.

• Cross-Functional Team Interview: Meeting with key stakeholders from product, engineering, and potentially marketing to assess collaboration style, communication skills, and cultural fit.

• Final Interview/Offer: A concluding discussion with senior leadership or HR, followed by an offer if successful.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest case studies that best represent your skills for this specific role (e-commerce, design systems, full-cycle design).

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, key decisions made, challenges overcome, and the measurable outcomes achieved. Use visuals effectively but focus on the narrative.

• Highlight Impact: Quantify your achievements whenever possible. Use metrics related to conversion rates, user satisfaction, task completion, efficiency gains, etc.

• Showcase Figma & Design Systems: Clearly demonstrate your proficiency in Figma and your experience with design systems. If possible, include examples of component creation or system contributions.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design choices, research methodologies, and trade-offs made.

Challenge Preparation:

• Understand the Scope: If a design challenge is provided, ensure you fully understand the brief, the target audience, and the desired outcomes.

• Time Management: Allocate your time wisely across research, ideation, design, and presentation preparation.

• Articulate Your Process: Even for a hypothetical challenge, clearly outline the steps you would take, the research questions you would ask, and the design decisions you would make, justifying each step.

• Focus on User Needs: Always ground your solutions in user needs and business objectives.

📝 Enhancement Note: The Jobgether AI screening is a unique element. Candidates should ensure their resume and portfolio clearly align with the keywords and requirements mentioned in the job description to maximize their chances of passing this initial stage. The portfolio presentation is critical for this role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and design system management. Advanced proficiency is required.

• Design System Tools: Experience with tools or methodologies for creating, maintaining, and distributing design system components.

• Prototyping Tools: Beyond Figma's capabilities, familiarity with dedicated prototyping tools may be beneficial.

Analytics & Reporting:

• A/B Testing Platforms: Experience with tools like Optimizely, Google Optimize, VWO, or similar for experimentation and data-driven design validation.

• Web Analytics Tools: Familiarity with platforms such as Google Analytics or Adobe Analytics to understand user behavior and track key metrics.

• User Research Platforms: Tools for conducting remote usability testing, surveys, and user interviews (e.g., UserTesting.com, Lookback, SurveyMonkey).

CRM & Automation:

• CMS Platforms: Hands-on experience with Content Management Systems (e.g., WordPress, Contentful, Sitecore) to understand content delivery and website structure.

• MarTech Systems: Familiarity with Marketing Technology stacks, which may include email marketing platforms, CRM integrations, and marketing automation tools.

• Project Management Tools: Proficiency in tools like Jira or Monday.com for task management, sprint planning, and workflow tracking.

📝 Enhancement Note: The specific mention of Figma, A/B testing tools, CMS, MarTech, and Jira/Monday.com indicates the expected technical toolkit for this role. Candidates should be prepared to discuss their experience with these specific technologies.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs and experience in all design decisions.

• Data-Driven Innovation: Utilizing data from research, analytics, and A/B testing to inform design strategies and measure success.

• Collaboration & Transparency: Open communication and active partnership with cross-functional teams, sharing insights and feedback constructively.

• Efficiency & Scalability: Designing with an eye towards creating reusable components and scalable solutions through robust design systems.

• Adaptability & Iteration: Embracing agile methodologies and being comfortable with iterative design processes, responding to feedback and changing priorities.

Collaboration Style:

• Partnership with Product & Engineering: Working closely with product managers to define requirements and with engineers to ensure feasible and accurate implementation.

• Iterative Feedback Loops: Actively seeking and providing constructive feedback on designs and processes within the team.

• Cross-Functional Alignment: Ensuring design decisions are aligned with business goals, marketing strategies, and overall company objectives.

• Knowledge Sharing: Contributing to a culture of learning by sharing best practices, insights from research, and design system updates.

📝 Enhancement Note: The emphasis on "User-Centricity" and "Data-Driven Innovation" aligns well with typical operations and product development values. The "Adaptability & Iteration" point is crucial given the Agile environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Perfection and Speed: Navigating the inherent tension between delivering highly polished, perfect designs and the need for rapid, iterative delivery in an Agile environment. Candidates need to demonstrate good judgment on trade-offs.

• Integrating Across Digital Health & E-commerce: Designing for potentially disparate user needs and business objectives across two distinct but related domains.

• Scaling Design Systems: Ensuring the design system remains robust, scalable, and adopted effectively as the product suite grows and evolves.

• Remote Collaboration Effectiveness: Maintaining strong communication, collaboration, and team cohesion in a fully remote setting, especially with the EST hours requirement.

Learning & Development Opportunities:

• Advanced UX/UI Specialization: Opportunities to deepen expertise in areas like UX strategy, service design, complex interaction design, or advanced user research techniques.

• Design System Leadership: Taking a more prominent role in the strategy and governance of the design system.

• Industry Trends & Conferences: Support for attending relevant industry conferences (e.g., UXPA, An Event Apart, SmashingConf) to stay abreast of the latest trends in UX, e-commerce, and digital health.

• Certification Support: Potential for company support in obtaining relevant industry certifications.

📝 Enhancement Note: The primary challenge will be balancing the demands of a lead role with the fast-paced nature of e-commerce and the specific user needs of digital health. Candidates should be prepared to discuss how they manage competing priorities and ensure quality outcomes.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to make a significant trade-off between design perfection and timely delivery. How did you approach it, and what was the outcome?" (Assesses judgment and ability to deliver in Agile).

• "How would you approach designing a new feature for an e-commerce platform that aims to increase customer retention, considering both user needs and business goals?" (Tests e-commerce specific thinking and strategic approach).

Company & Culture Questions:

• "What excites you about working in both the digital health and e-commerce spaces?" (Assesses alignment with company's domain).

• "How do you ensure effective communication and collaboration with remote teams, particularly when working within specific time zone constraints like EST?" (Tests remote work capabilities and communication).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, use a clear structure: Problem -> Your Role -> Process -> Solution -> Impact.

• Highlight Figma & Design System Work: Dedicate specific slides or sections to showcase your Figma skills and any design system contributions.

• Quantify Results: Emphasize the measurable outcomes of your work. If exact numbers aren't available, explain the expected impact based on best practices.

• Be Ready for Q&A: Anticipate questions about your design rationale, research methods, and how you handled challenges. Practice articulating your thought process clearly and concisely.

📝 Enhancement Note: Prepare specific examples for each type of question, focusing on STAR method (Situation, Task, Action, Result) for behavioral questions. For portfolio presentations, practice explaining your designs and decisions to both technical and non-technical audiences.

📌 Application Steps

To apply for this operations position:

• Submit Your Application: Utilize the provided link on jobs.lever.co to submit your application through Jobgether.

• Tailor Your Resume: Optimize your resume to highlight keywords from the job description, such as "UX/UI Design," "E-commerce," "Figma," "Design Systems," "User Research," and "Agile." Emphasize quantifiable achievements and years of experience.

• Curate Your Portfolio: Select and polish 3-5 of your strongest case studies that showcase your e-commerce experience, design system contributions, and full-cycle design process. Ensure it's easily accessible online (e.g., personal website, Behance, PDF).

• Prepare Your Narrative: Practice articulating your portfolio case studies, focusing on the problem, your process, your solutions, and the measurable impact. Be ready to discuss your experience with Figma, design systems, and user research.

• Research the Domains: Familiarize yourself with current trends and challenges in both e-commerce UX and digital health UX to better understand the company's context and demonstrate your domain awareness.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.