Lead Product Designer

Mirakl - Labs
Full-timeβ€’Bordeaux, France

πŸ“ Job Overview

Job Title: Lead Product Designer

Company: Mirakl - Labs

Location: Bordeaux, France

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2026-03-23

Experience Level: 6+ Years (Senior/Lead)

Remote Status: On-site

πŸš€ Role Summary

  • Lead the user experience (UX) and user interface (UI) design for the Mirakl Platform's back office, a critical component for managing complex marketplace and e-commerce operations.

  • Act as a recognized design authority, focusing on simplifying intricate functionalities into intuitive and user-friendly interfaces for B2B SaaS clients.

  • Drive product vision and design strategy in close collaboration with Product Directors and Group Product Managers, ensuring alignment with business objectives and market demands.

  • Champion the adoption and governance of the Design System, ensuring consistency and quality across all product touchpoints.

  • Leverage and advocate for the use of Artificial Intelligence (AI) tools in design workflows to enhance prototyping, exploration, and overall product delivery.

πŸ“ Enhancement Note: This role is positioned as a "Lead" with a focus on being a "true design authority" and "product builder," indicating a senior individual contributor role rather than a people management position, though management experience is a plus. The emphasis on AI tools suggests a forward-thinking design team embracing new technologies for efficiency and innovation. The dual fluency requirement (French and English) is critical for this role based in France.

πŸ“ˆ Primary Responsibilities

  • Own the end-to-end user experience design for the Mirakl Platform back office, from problem definition and user research to high-fidelity prototyping and impact measurement.

  • Collaborate closely with cross-functional squads (e.g., user management, orders, catalog, pricing, after-sales, accounting) to translate complex business requirements into elegant and effective design solutions.

  • Co-develop and execute the product vision and design strategy with senior leadership, ensuring design initiatives directly contribute to measurable business impact and client satisfaction.

  • Structure, maintain, and guarantee the coherence and quality of design deliverables across all stages of the product development lifecycle, including benchmarking, user research synthesis, wireframes, prototypes, specifications, and edge case handling.

  • Actively integrate and champion AI tools (e.g., Cursor, Claude Code, Figma AI, v0, Uizard) into the daily design practice to accelerate prototyping, explore diverse design options, and deliver superior product outcomes.

  • Continuously research and advocate for the adoption of new design tools, methods, and AI practices to evolve and elevate the team's ways of working and overall design maturity.

  • Measure and analyze the adoption and usage of delivered design solutions, using user insights and product metrics to propose and implement iterative improvements.

  • Facilitate co-design and co-creation workshops with cross-functional teams, fostering a collaborative and user-centric product development environment.

  • Contribute to the prioritization, contribution, and versioning of the Design System, championing its consistent application across the organization to ensure a unified user experience.

  • Represent the design function effectively with key stakeholders, including Leadership, Sales, Customer Success, and Marketing, communicating design progress and arbitrating critical experience, technology, and business trade-offs.

πŸ“ Enhancement Note: The responsibilities clearly indicate a hands-on role that requires deep engagement in the product development lifecycle, moving beyond traditional UI design to strategic product building. The emphasis on "measurable business impact," "AI tools," and "co-design" highlights the modern, results-oriented approach Mirakl expects from its design leaders.

πŸŽ“ Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating mastery of user-centered design principles and practical application is paramount.

Experience: 6+ years of dedicated Product Design experience, with a significant track record in complex B2B SaaS environments.

Required Skills:

  • Proven expertise in end-to-end product design, encompassing discovery, strategy, detailed design, and impact measurement.

  • Mastery of user-centered design methodologies such as Design Thinking and the Double Diamond framework.

  • Demonstrated ability to simplify complex B2B SaaS functionalities into intuitive and efficient user experiences.

  • Active and proficient user of AI design tools (e.g., Cursor, Claude Code, Figma AI, v0, Uizard) and a proactive approach to exploring emerging AI technologies.

  • Strong proficiency with design and prototyping tools, with Figma being a primary tool of engagement.

  • Experience in structuring, governing, and championing the adoption of a Design System.

  • Ability to conduct and leverage user research (interviews, usability testing) to inform design decisions and measure impact.

  • Excellent stakeholder management and communication skills, with the ability to represent design effectively to leadership, sales, and customer success teams.

  • Fluent in both French and English, both written and spoken.

  • Entrepreneurial mindset with a strong sense of ownership, passion, and a drive to exceed expectations.

Preferred Skills:

  • Experience with web development technologies such as HTML/CSS/JS, and frameworks like React, to facilitate better collaboration with engineering teams and bridge the design-to-implementation gap.

  • Experience in team management or mentorship within a design context.

  • A track record of shipping features or products with demonstrably measurable impact.

πŸ“ Enhancement Note: The "Seasoned expert" requirement, coupled with "not necessarily a manager, but a true design authority," emphasizes seniority and deep functional expertise over direct people management. The "AI-native practice" is a distinct and critical requirement, indicating the company actively integrates AI into its design operations.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Present 2-4 highly relevant case studies showcasing your impact and leadership on complex B2B SaaS products.

  • Structure each case study to be scannable within seconds, clearly outlining the problem, your specific role, project constraints, key design decisions, and the measurable outcomes.

  • Prioritize high-quality visuals (screenshots, prototypes) that highlight the results of your work and demonstrate the expected level of craft.

  • Clearly articulate your individual contribution, leadership in problem framing, stakeholder alignment, decision-making, prioritization, and practice improvements (e.g., Design System, rituals).

  • Quantify impact where possible with metrics (e.g., conversion rates, adoption, time saved, quality improvements, reduced support tickets). If metrics are unavailable, detail the signals used (feedback, testing, analytics) and subsequent design changes.

Process Documentation:

  • Demonstrate a deep understanding of user-centered design methodologies (Design Thinking, Double Diamond) and how they are applied in practice to drive product development.

  • Showcase experience in structuring and documenting the end-to-end design process, from problem definition and user research through to implementation and impact analysis.

  • Provide examples of how you have contributed to or governed a Design System, including prioritization, contribution, and versioning.

πŸ“ Enhancement Note: The portfolio guidelines are exceptionally detailed and emphasize strategic thinking, measurable impact, and clarity of contribution, treating the portfolio itself as a demonstration of UX expertise. The focus is on "value delivered" and "impact," not just the process.

πŸ’΅ Compensation & Benefits

Salary Range: Based on industry benchmarks for Lead Product Designers with 6+ years of experience in complex B2B SaaS, in a major French city like Bordeaux, the estimated annual gross salary range is €65,000 - €85,000. This estimate considers the seniority, specific skill set (including AI proficiency), and the cost of living in the region.

Benefits:

  • Comprehensive health insurance (Mutuelle) covering medical, dental, and vision.

  • Generous paid time off (CongΓ©s PayΓ©s) and public holidays.

  • Pension scheme contributions.

  • Potential for performance-based bonuses.

  • Access to professional development and training opportunities, including conferences and workshops.

  • Employee assistance programs and well-being initiatives.

  • Potential for stock options or equity participation (depending on company policy and role level).

  • Relocation assistance may be available for candidates moving to Bordeaux.

Working Hours: Standard full-time working hours are approximately 40 hours per week, with flexibility often provided to accommodate personal needs and project demands, aligning with Mirakl's "Get Things Done" value.

πŸ“ Enhancement Note: Salary estimation is based on French market rates for senior design roles in technology, adjusted for the specific requirements and location. Benefits are typical for a French tech company of Mirakl's size and stage.

🎯 Team & Company Context

🏒 Company Culture

Industry: Software / Technology, specifically focusing on Marketplace and E-commerce solutions (SaaS). Mirakl is a leader in enabling businesses to launch and operate their own marketplaces.

Company Size: 750+ employees globally, with a significant Tech team of 350+ members, primarily based in France. This indicates a dynamic, growing organization with substantial resources and a strong engineering and design presence.

Founded: 2012, Mirakl is a well-established player in the SaaS market, recognized as a French Tech Next40 member, signifying its status as a high-growth potential company in France.

Team Structure:

  • The Product Design team is part of the larger Mirakl Tech organization.

  • This Lead Product Designer role will collaborate closely with Product Directors, Group Product Managers, and other Product Designers within squads.

  • The role reports to the Head of Design and will interact extensively with engineering, product management, sales, and customer success teams.

Methodology:

  • Mirakl emphasizes a "product builder" approach, focusing on delivering measurable value and impact.

  • User-centered design methodologies are core, supported by active use of AI tools for enhanced efficiency and innovation.

  • A strong Design System is in place to ensure consistency and quality across the platform.

  • The company values teamwork, action, efficiency, excellence, expertise, and client satisfaction, as reflected in its five core values.

Company Website: www.mirakl.com

πŸ“ Enhancement Note: Mirakl's "French Tech Next40" status and rapid growth suggest a fast-paced, innovative environment. The emphasis on its 350+ tech team members highlights the importance of technology and design within the company. The defined values ("Work Hard Together," "Get Things Done," etc.) are crucial for understanding the company's operational ethos.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is a Senior Individual Contributor (IC) at the Lead level. It requires a high degree of autonomy, expertise, and the ability to influence product direction and design quality. It's a position for a seasoned practitioner who acts as a design authority within their domain.

Reporting Structure: The Lead Product Designer will report directly to the Head of Design and will work within product squads, collaborating closely with Product Directors and Group Product Managers. This structure allows for both strategic oversight from design leadership and embedded collaboration within product teams.

Operations Impact: The Lead Product Designer is instrumental in shaping the user experience of Mirakl's core back-office platform. Their work directly impacts the usability, efficiency, and perceived value of Mirakl's SaaS solutions for its enterprise clients, thereby influencing client retention, adoption rates, and Mirakl's competitive positioning in the marketplace economy.

Growth Opportunities:

  • Deepening Expertise: Opportunity to become a go-to expert for specific areas of the Mirakl Platform and lead design initiatives for new strategic features.

  • Mentorship & Leadership: Potential to mentor junior designers, contribute to design process improvements, and influence the overall design strategy and culture, even without direct management responsibilities.

  • Skill Expansion: Continuous learning and application of cutting-edge AI tools, design methodologies, and best practices in B2B SaaS product design.

  • Cross-Functional Influence: Opportunity to grow influence across product management, engineering, and business teams by consistently delivering impactful design solutions and driving strategic conversations.

  • Career Progression: Potential to move into a Design Manager role (as mentioned, experience is a plus) or a Principal Product Designer role focusing on highly complex, strategic product areas.

πŸ“ Enhancement Note: The growth analysis focuses on deepening expertise and influence within a senior IC track, aligning with the "design authority" aspect of the role, while also acknowledging the potential for a management path.

🌐 Work Environment

Office Type: Mirakl maintains a modern office presence in Bordeaux, France, designed to foster collaboration and innovation. As an on-site role, it offers a traditional office environment conducive to team interaction.

Office Location(s): Bordeaux, France. This location is a significant hub for Mirakl's tech operations.

Workspace Context:

  • The workspace will be collaborative, encouraging interaction with designers, product managers, and engineers within dedicated product squads.

  • Access to standard design tools and technology, including high-performance workstations and software licenses (e.g., Figma, AI tools).

  • Opportunities for spontaneous discussions, whiteboard sessions, and informal knowledge sharing sessions with colleagues.

  • Proximity to other Mirakl teams in Bordeaux, facilitating cross-departmental understanding and collaboration.

Work Schedule: The role is full-time, with primary working hours expected to align with French business hours (Europe/Paris timezone). While on-site, Mirakl's culture, particularly the "Get Things Done" value, may imply a degree of flexibility in daily scheduling, provided project deadlines and team collaboration needs are met.

πŸ“ Enhancement Note: The on-site requirement in Bordeaux suggests a preference for in-person collaboration and team cohesion, typical for roles requiring deep integration with product squads.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Recruiter Phone Call (30 min): Initial screening to discuss background, career expectations, and mutual fit. Prepare to articulate your career trajectory and motivations for applying to Mirakl.

  • Job-Related Interview (1 hour, Zoom): With the Product Director and Head of Design. This is a deep dive into your expertise, design philosophy, and how you approach complex B2B SaaS design challenges. Be ready to discuss specific projects and your role in them.

  • Team Interviews (2 x 45 min): Meet potential future colleagues. This stage assesses cultural fit, collaboration style, and how you might integrate into the team dynamic. Prepare questions about the team's workflows and challenges.

Portfolio Review Tips:

  • Audience-Centricity: Design your portfolio for busy reviewers. Ensure clear, concise navigation and focus on scannability. Prioritize impact and results.

  • Visual Storytelling: Lead with strong visuals. Use high-quality screenshots and prototypes to showcase your craft. Explain what the reader should focus on and why.

  • Impact-Driven Narratives: For each case study, clearly state the problem, your role, constraints, decisions, and quantifiable outcomes. If metrics aren't available, articulate the signals and learnings that drove your decisions.

  • Leadership & Contribution: Explicitly detail your individual contribution, leadership in problem framing, stakeholder alignment, decision-making processes, and any improvements you've made to design practices or systems.

  • AI Integration: Be prepared to discuss how you've integrated AI tools into your workflow and the tangible benefits achieved.

Challenge Preparation:

  • While no explicit "design exercise" is mentioned, the interviews will likely include discussions of past challenges and hypothetical scenarios.

  • Be prepared to discuss how you would approach a complex design problem within the Mirakl ecosystem, potentially involving marketplace operations or back-office functionalities.

  • Practice articulating your thought process, design rationale, and how you balance user needs, business goals, and technical constraints.

  • Prepare examples of how you've facilitated co-design workshops or collaborated effectively with cross-functional teams to resolve trade-offs.

πŸ“ Enhancement Note: The interview process is structured to assess technical expertise, strategic thinking, and cultural fit. The portfolio review is positioned as a critical component, acting as a substitute for a live design exercise, emphasizing its importance.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: The core tool for UI design, prototyping, and collaboration. Mastery is essential.

  • AI Design Tools: Active use of tools like Cursor, Claude Code, Figma AI, v0, Uizard is a requirement. Familiarity with emerging AI tools is highly valued.

  • Prototyping Tools: Beyond Figma, any experience with advanced prototyping tools that facilitate user testing and interaction design is beneficial.

Analytics & Reporting:

  • Experience with product analytics platforms (e.g., Amplitude, Mixpanel, Google Analytics) to measure user behavior and product adoption.

CRM & Automation:

Other Potential Tools:

  • User research platforms (e.g., UserTesting.com, Maze)

  • Collaboration and project management tools (e.g., Jira, Confluence, Asana)

  • Design System management tools or methodologies.

πŸ“ Enhancement Note: The explicit mention of AI tools is a key differentiator. Proficiency in Figma is standard, but the emphasis on AI integration points to a modern, tech-forward design team.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Work Hard Together: Expect a highly collaborative environment where teamwork is paramount. Design will work closely with Product and Engineering.

  • Get Things Done: A bias for action and efficiency. Deliverables are important, but the focus is on tangible, impactful outcomes.

  • Go Above & Beyond: Proactive problem-solving and a commitment to excellence are expected.

  • Succeed Through Expertise: Continuous learning, knowledge sharing, and deep functional expertise are valued. This role is for someone who is a recognized authority in their field.

  • Satisfy & Empower Clients: A strong client-centric focus, ensuring that design decisions ultimately serve the needs and success of Mirakl's enterprise customers.

Collaboration Style:

  • Embedded within Squads: Designers work closely with Product Managers and Engineers, fostering a co-creation dynamic.

  • Cross-functional Communication: Regular interaction with stakeholders from Sales, Customer Success, and Leadership, requiring clear articulation of design rationale and trade-offs.

  • Design System Championing: Collaborative approach to maintaining and evolving the Design System, encouraging its adoption and contribution from across the organization.

  • Open Feedback Culture: Encouragement of constructive feedback, challenging assumptions, and advocating for design solutions while remaining open to alternative perspectives.

πŸ“ Enhancement Note: The five core values are directly applicable to how a Lead Product Designer should operate and interact within the company. The collaboration style emphasizes integration and proactive communication.

⚑ Challenges & Growth Opportunities

Challenges:

  • Simplifying Complexity: The primary challenge will be translating the intricate functionalities of a comprehensive B2B marketplace platform into an intuitive and user-friendly back-office experience.

  • Balancing Stakeholder Needs: Effectively arbitrating trade-offs between user experience, technical feasibility, and business priorities across various departments (Sales, CS, Product, Engineering).

  • Driving AI Adoption: Championing the effective and ethical integration of AI tools within the design process, overcoming potential resistance and demonstrating clear value.

  • Maintaining Design System Coherence: Ensuring the Design System remains robust, up-to-date, and consistently applied across a growing product suite, especially as new features and AI-driven capabilities are introduced.

  • Measuring Impact: Demonstrating the tangible business impact of design decisions through data and user insights in a complex B2B SaaS environment.

Learning & Development Opportunities:

  • Advanced AI in Design: Deepen expertise in leveraging AI for rapid prototyping, generative design, and user insight analysis.

  • B2B SaaS UX Mastery: Further hone skills in designing for complex enterprise workflows, focusing on efficiency, scalability, and data security.

  • Design Leadership: Develop strategic influence within the product organization, contributing to product vision and shaping design best practices.

  • Cross-Disciplinary Knowledge: Gain deeper understanding of e-commerce, marketplace dynamics, and the business challenges Mirakl's clients face.

  • Industry Exposure: Potential to attend relevant design and technology conferences, staying abreast of the latest trends in UX, AI, and SaaS product development.

πŸ“ Enhancement Note: The challenges are framed around the core aspects of the role and the company's strategic direction, while growth opportunities focus on skill enhancement and career progression within a senior IC track.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to simplify a highly complex B2B SaaS feature. What was your process, what challenges did you face, and what was the outcome?" (Focus on problem framing, user research, ideation, and impact).

  • "How would you approach defining the product vision and design strategy for a new back-office module at Mirakl, considering our values and the competitive landscape?" (Demonstrate strategic thinking, collaboration, and foresight).

  • "Walk us through an example of how you've used AI tools in your design workflow. What specific tools did you use, what problem did it solve, and what was the measurable benefit?" (Be ready with concrete examples and quantifiable results).

Company & Culture Questions:

  • "Based on your research, how do you see your design philosophy aligning with Mirakl's values, particularly 'Get Things Done' and 'Succeed Through Expertise'?" (Connect your approach to their stated values).

  • "How would you contribute to and govern Mirakl's Design System to ensure its continued success and adoption?" (Discuss your experience with design systems and your approach to collaboration and maintenance).

Portfolio Presentation Strategy:

  • The Elevator Pitch: Have a 1-2 minute summary of your overall portfolio and your core strengths ready.

  • Deep Dive on 1-2 Key Projects: Select projects that best showcase your leadership, problem-solving skills, and impact. For each, clearly articulate: The Business Problem, Your Role & Responsibilities, The Design Process (Discovery, Ideation, Solution), Key Design Decisions & Rationale, The Outcome & Impact (with metrics if possible).

  • Visuals are Key: Use high-quality screenshots and concise annotations to guide the reviewer. Explain what they are looking at.

  • AI Integration Discussion: Be prepared to discuss how AI tools were integrated into these projects, if applicable, and the benefits they provided.

  • Q&A Readiness: Anticipate questions about your decision-making, challenges faced, and how you handle feedback.

πŸ“ Enhancement Note: The interview preparation advice is tailored to the specific requirements of the role, emphasizing AI usage, B2B SaaS complexity, and the company's values, ensuring candidates are well-equipped to demonstrate their suitability.

πŸ“Œ Application Steps

To apply for this Lead Product Designer position:

  • Submit your application through the official Mirakl Labs job portal via the provided link.

  • Tailor Your Resume: Highlight your 6+ years of experience in B2B SaaS product design, emphasizing your leadership, user-centered methodologies, and any experience with marketplace or e-commerce platforms. Quantify achievements where possible.

  • Curate Your Portfolio: Select 2-4 of your strongest case studies, focusing on complex B2B SaaS products. Ensure each case study clearly demonstrates your problem-solving approach, design leadership, use of AI tools (if applicable), and measurable impact. Pay close attention to the portfolio guidelines provided.

  • Prepare Your Narrative: Be ready to articulate your career journey, your design philosophy, and why you are specifically interested in Mirakl and this Lead Product Designer role during initial screening calls and interviews.

  • Research Mirakl: Familiarize yourself with Mirakl's platform, its market position, its values, and its recent news. Understand how your skills and experience can contribute to their mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must have 6+ years of Product Design experience, specifically on complex B2B SaaS products, acting as a recognized design authority focused on delivering measurable product impact rather than just design deliverables. Fluency in both French and English is required, alongside active use of AI tools in the design workflow.