Lead Product Designer

📍 Job Overview

Job Title: Lead Product Designer

Company: K Health

Location: New York, NY

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: April 27, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Design and transform patient and provider-facing mobile and web applications, with a focus on enhancing the overall healthcare experience.

• Create compelling visual experiences across growth and brand touchpoints to drive user acquisition and engagement.

• Collaborate closely with product managers, engineers, and end-users throughout the entire product life cycle, from concept to detailed execution.

• Utilize data, requirements, and research to inform actionable flows and designs, ensuring a user-centric approach.

• Elevate the user experience, improve conversion rates at every stage of user flows, and contribute to the formalization of our design system.

📝 Enhancement Note: While the title is "Lead Product Designer," the responsibilities described lean towards a Senior Product Designer role with significant individual contribution expected, rather than a management position. The emphasis on "hands-on," "shipping high-quality mobile and web software products," and "creating compelling visual experiences" suggests a role focused on execution and design quality, with potential for leading design initiatives rather than managing a team.

📈 Primary Responsibilities

• Work closely with the Product team to design innovative new products and features, and to strategically improve existing ones, ensuring alignment with business objectives and user needs.

• Develop, communicate, and rigorously test design ideas using a variety of methods including wireframes, user flows, high-fidelity mockups, and interactive prototypes.

• Partner effectively with product managers, engineers, researchers, and end-users to iterate on designs across all phases of the product development lifecycle, from broad conceptualization to pixel-perfect detailing.

• Leverage extensive experience and intuition to elevate the user experience, optimize conversion funnels at every stage, and contribute to the establishment and maintenance of our comprehensive design system.

• Actively give and solicit constructive feedback from cross-functional stakeholders, continuously raising the bar for quality, execution, and overall product design excellence.

• Ensure the K Health brand is accurately, consistently, and compellingly reflected in every design deliverable, maintaining brand integrity across all touchpoints.

• Collaborate with team members to effectively communicate design ideas and rationale with confidence to cross-functional stakeholders, fostering understanding and buy-in.

• Work closely with product and engineering teams, along with other key stakeholders, to ensure the proper implementation and quality assurance of designed features.

• Design marketing assets and experiences across web, mobile, and campaign surfaces, including impactful landing pages, growth experiments, and engaging brand storytelling initiatives.

• Partner with Marketing, Growth, and Brand teams to translate strategic objectives into high-impact visual communication and user-centered design solutions.

📝 Enhancement Note: The responsibilities clearly indicate a need for a designer who can operate across both product and marketing design domains. This dual focus is crucial for candidates to understand, as it requires a versatile skill set and the ability to adapt design principles to different contexts (user experience vs. brand communication).

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in design principles, user psychology, and digital product development is expected, typically gained through formal education in Design, HCI, or related fields, or through equivalent professional experience.

Experience: 5+ years of full-time professional experience designing and shipping high-quality mobile and web software products, ideally for consumer-facing companies.

Required Skills:

• Product Design: Proven ability to design end-to-end user experiences for complex mobile and web applications.

• Figma Proficiency: Extensive experience with Figma components, libraries, auto-layouts, and creating functional prototypes for user testing and developer handoff.

• Wireframing & Prototyping: Mastery in creating wireframes, user flows, mockups, and interactive prototypes to effectively communicate design concepts and user journeys.

• User Experience (UX) Principles: Deep understanding of user cognition, motivation, and behavior to create intuitive and effective user experiences.

• Visual Design: A strong eye for aesthetics, layout, typography, and color, with the ability to create compelling visual experiences.

• Design Systems: Experience in developing, maintaining, or contributing to design systems to ensure consistency and efficiency.

• Communication & Collaboration: Excellent ability to articulate and explain design rationale, lead discussions, and collaborate effectively with cross-functional stakeholders (Product Managers, Engineers, Marketing).

• Usability & Accessibility: Proactive approach to ensuring designs are usable, accessible across various devices and user needs, and efficient.

• Data-Informed Design: Ability to transform data, requirements, and research findings into actionable design solutions.

Preferred Skills:

• Marketing & Growth Design: Experience designing for marketing or growth surfaces, such as landing pages, acquisition funnels, and campaign assets.

• Animation & Iconography: Ability to create quality animations and icons to enhance user experience and brand identity.

• Startup Experience: Previous experience working in a fast-paced startup environment, demonstrating adaptability and a proactive mindset.

• Responsive Web Design: Familiarity and practical experience with designing for responsive web interfaces.

• A/B Testing Design: Experience in designing variations for A/B tests to optimize user flows and conversion rates.

📝 Enhancement Note: The requirement for "guesswork free designs and specs to developers" implies a need for meticulous attention to detail in handoff documentation and a strong understanding of technical constraints. Candidates should highlight their experience in creating comprehensive design specifications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive Case Studies: Showcase 3-5 detailed case studies demonstrating your design process from problem identification to solution implementation and impact.

• Cross-Platform Design: Include examples of both mobile (iOS/Android) and web application design projects.

• User-Centric Approach: Clearly articulate how user research, data analysis, and feedback influenced your design decisions and led to improved user experiences.

• Systematic Design Thinking: Demonstrate a systematic approach to problem-solving, including your methods for exploration, iteration, and decision-making.

• Visual Polish & Craft: Highlight your ability to execute pixel-perfect designs, with attention to detail in typography, color, layout, and interaction.

• Impact & Metrics: Quantify the impact of your designs whenever possible, using metrics related to user engagement, conversion rates, task completion, or other relevant KPIs.

Process Documentation:

• Workflow Design: Showcase examples of how you've mapped out user journeys and designed efficient workflows for complex processes.

• Design System Contribution: If applicable, provide examples of your contributions to or creation of design system components, libraries, or style guides.

• Prototyping & Testing: Demonstrate your ability to create functional prototypes for user testing and clearly explain the insights gained and how they informed design iterations.

• Developer Handoff: Illustrate your process for handing off designs to development teams, ensuring clarity and completeness of specifications.

📝 Enhancement Note: Given the emphasis on "formalize our design system" and "shipping high-quality mobile and web software products," the portfolio should strongly feature projects where design consistency, scalability, and robust implementation were key. Demonstrating experience with design system components and clear developer handoffs will be critical.

💵 Compensation & Benefits

Salary Range: $150,000 - $185,000 USD per year.

Benefits:

• Time Off: 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days, providing ample opportunity for rest and rejuvenation.

• Equity: Stock options for every full-time employee, offering a stake in the company's growth and success.

• Family Support: Paid parental leave to support new parents during significant life events.

• Retirement: 401k benefit to help employees save for their future financial security.

• Commuting: Commuter Benefits to assist with transportation costs to and from the office.

• Health & Wellness: Competitive health, dental, and vision insurance options to ensure comprehensive coverage for employees and their families.

• Social Engagement: Monthly social committees organizing company events to foster team cohesion and a positive work environment.

Working Hours: The standard workweek is expected to be 40 hours, typical for a full-time role. The hybrid nature of the role suggests flexibility within core business hours, allowing for focused work and collaborative sessions.

📝 Enhancement Note: The salary range provided is specific and competitive for a Lead Product Designer role in New York City, reflecting the experience level and the company's industry (Tech/Healthcare). The inclusion of stock options and comprehensive health benefits is standard for growth-stage tech companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (AI-Powered Virtual Care)

Company Size: The description mentions K Health was founded in 2016 and has raised significant funding, suggesting a growth-stage company likely between 50-250 employees, though specific numbers aren't provided. This size often implies a dynamic, fast-paced environment with opportunities for significant impact.

Founded: 2016, headquartered in New York City. This relatively recent founding date means the company is likely agile, innovative, and focused on rapid scaling and technological advancement.

Team Structure:

• Cross-Functional Pods: Product Designers likely work within cross-functional teams alongside Product Managers, Engineers (Frontend/Backend), and potentially Data Scientists or Researchers, organized around specific product areas or features.

• Reporting: The role appears to report into a Product leadership function, possibly a Head of Product Design or VP of Product, with direct collaboration across engineering and product management.

• Collaboration Hubs: Design initiatives are driven by close collaboration with Marketing, Growth, and Brand teams, indicating a strong emphasis on integrated GTM strategies.

Methodology:

• Data-Driven Design: Emphasis on transforming data, requirements, and research into actionable designs, suggesting a culture that values empirical evidence and user insights.

• Agile Development: Implicit in the "fast moving targets, uncertainty, and ambiguity" and "all phases of the product life cycle" descriptions, indicating an agile or iterative development process.

• User-Centered Iteration: Continuous feedback loops with stakeholders and end-users are integral to the design process, driving iterative improvements.

• Brand Integration: A strong focus on ensuring brand consistency across product and marketing touchpoints, suggesting integrated brand and product strategy.

Company Website: https://khealth.com/

📝 Enhancement Note: K Health's position as an AI-powered virtual care engine for major health systems implies a mission-driven culture focused on innovation, patient care, and technological advancement. The company's partnerships with large health systems suggest a commitment to quality, reliability, and scalable solutions.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Lead Product Designer. It signifies a senior individual contributor role with significant autonomy and responsibility. It implies a level of expertise where the designer is expected to not only execute high-quality work but also to influence design strategy, mentor junior designers (if applicable), and champion best practices within the product development process. The scope includes both core product features and marketing/growth assets, offering broad exposure.

Reporting Structure: The designer will likely report to a Head of Product Design or a similar senior design leader. They will work in close partnership with Product Managers and Engineering Leads within their specific product area or feature team. Collaboration with Marketing, Growth, and Brand teams is also a key reporting and working relationship.

Operations Impact: The role has a direct impact on user acquisition, engagement, retention, and overall user experience for both patients and providers. By designing intuitive and effective interfaces, the designer contributes to K Health's mission of transforming healthcare delivery, improving patient outcomes, and reducing provider burnout. Success will be measured by improvements in conversion rates, user satisfaction, feature adoption, and brand perception.

Growth Opportunities:

• Design Leadership: Potential to grow into a Design Manager or Head of Product Design role, leading a team and setting the overall design vision as the company scales.

• Specialization: Opportunity to deepen expertise in specific areas such as AI-driven healthcare design, complex user flows, or advanced design systems.

• Cross-Functional Influence: Develop stronger strategic influence by working across product, engineering, marketing, and growth teams, potentially leading design strategy for major initiatives.

• Mentorship: Opportunity to mentor junior designers, share knowledge, and contribute to the development of the design function within K Health.

• Startup Growth Exposure: Gain invaluable experience in a rapidly scaling startup environment, understanding the challenges and opportunities of hyper-growth.

📝 Enhancement Note: The "Lead" title implies an expectation of leadership qualities, even if not directly managing people. Candidates should prepare to discuss how they've influenced design direction, mentored others, or driven process improvements in previous roles.

🌐 Work Environment

Office Type: The role is designated as Hybrid, indicating a blend of in-office and remote work. This suggests K Health maintains physical office space designed to facilitate collaboration, team meetings, and focused work sessions.

Office Location(s): New York, NY. This implies an urban work environment with access to a vibrant tech and design community. Specific office amenities and location details would be provided during the interview process.

Workspace Context:

• Collaborative Spaces: The office environment likely includes meeting rooms, open collaboration areas, and potentially quiet zones to support diverse work styles and team interactions.

• Technology & Tools: Access to modern design software (Figma is specified), collaboration platforms (e.g., Slack, Jira), and company-provided hardware necessary for design work.

• Team Interaction: Regular opportunities for in-person and virtual interaction with product teams, design peers, and cross-functional stakeholders, fostering a connected and supportive work environment.

Work Schedule: A standard 40-hour workweek is anticipated, with flexibility inherent in a hybrid model. Core hours will likely be established for team collaboration and meetings, with the ability to structure remaining work time effectively for focused design tasks and deep work.

📝 Enhancement Note: The "Hybrid" designation means candidates should inquire about the specific in-office expectations (e.g., number of days per week, core collaboration days) and how the company supports a productive hybrid work model.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A call with a recruiter to discuss experience, alignment with the role, and logistics.

• Portfolio Presentation & Design Discussion: A dedicated session where candidates present their portfolio, walking through key case studies. This will involve in-depth discussions about their design process, decision-making, problem-solving approaches, and impact. Expect questions about how they handled user research, data, and stakeholder feedback.

• Skills Assessment/Design Challenge: Potentially a take-home design challenge or an in-person/virtual whiteboarding session to assess problem-solving skills, design thinking, and ability to articulate solutions under pressure. This might involve critiquing an existing design or solving a hypothetical product problem.

• Cross-Functional Interviews: Meetings with Product Managers, Engineers, and potentially Marketing/Growth leads to assess collaboration style, communication skills, and understanding of cross-functional dynamics.

• Final Interview: A discussion with senior leadership (e.g., Head of Product, VP of Design) to assess strategic thinking, cultural fit, and overall leadership potential.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your skills relevant to K Health's needs (mobile/web product design, growth, brand). Prioritize projects with clear problem statements, detailed process, and measurable outcomes.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions (and the rationale behind them), and the final outcome/impact. Use visuals effectively to illustrate your points.

• Highlight Process: Emphasize your systematic approach, how you used research and data, and how you iterated based on feedback. Show your thinking, not just the final polished screens.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., "Increased conversion by X%", "Reduced task completion time by Y%").

• Showcase Figma Skills: Be prepared to discuss your proficiency with Figma components, auto-layouts, and prototyping, and how these tools facilitated your workflow and collaboration.

• Address Hybrid/Growth Context: Briefly touch upon how you've adapted to hybrid work environments and thrived in fast-paced, potentially ambiguous settings.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with K Health's product, AI in healthcare, virtual care, and their target users (patients and providers).

• Practice Problem-Solving: Be ready to break down ambiguous problems, ask clarifying questions, and articulate a design process.

• Think Data-Driven: Consider how data and user feedback would inform your approach to any challenge presented.

• Articulate Rationale: Focus on clearly explaining the "why" behind your design decisions, even in a rapid exercise.

• Consider Business Goals: Understand how design solutions align with business objectives like growth, conversion, and user retention.

📝 Enhancement Note: The interview process at a growth-stage company like K Health is likely to be thorough, assessing not only design craft but also adaptability, problem-solving under pressure, and collaborative potential. A well-prepared portfolio presentation is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI/UX design, wireframing, prototyping, component libraries, auto-layouts, and collaborative design efforts. Proficiency is explicitly required.

• Prototyping Tools: Beyond Figma's capabilities, experience with tools like InVision, Principle, or Adobe XD for advanced prototyping may be beneficial.

• Design System Tools: Familiarity with tools used for managing and scaling design systems, potentially including documentation platforms.

Analytics & Reporting:

• Analytics Platforms: Experience using tools like Google Analytics, Mixpanel, Amplitude, or similar platforms to understand user behavior, track key metrics, and inform design decisions.

• Data Visualization Tools: Familiarity with tools that help visualize data and present insights, though direct design tool integration might be more common.

CRM & Automation:

• Project Management: Tools such as Jira, Asana, Trello for managing design tasks, bug tracking, and workflow within development cycles.

• Collaboration Platforms: Slack, Microsoft Teams for daily communication and team coordination.

• User Feedback Tools: Platforms like UserTesting.com, Hotjar, or direct survey tools for gathering user feedback.

📝 Enhancement Note: The explicit mention of Figma is a key indicator. Candidates should be prepared to demonstrate advanced proficiency in Figma, including its collaborative features, component system, and prototyping capabilities. Experience with analytics tools to inform design decisions is also highly valued.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of patients and providers through thoughtful and effective design.

• Innovation & Curiosity: A drive to explore new technologies (like AI), methodologies, and creative solutions to solve complex healthcare challenges.

• Collaboration & Transparency: Open communication and a willingness to share ideas, feedback, and learnings across teams to achieve common goals.

• Data-Driven Decision Making: A reliance on data, research, and user insights to guide design choices and measure impact, minimizing guesswork.

• Quality & Craftsmanship: A dedication to producing high-quality, polished, and user-friendly digital products that reflect positively on the K Health brand.

• Adaptability & Resilience: The ability to thrive in a fast-paced, evolving environment, embracing ambiguity and learning quickly.

Collaboration Style:

• Cross-Functional Partnership: Design is deeply integrated with Product Management and Engineering, working in agile sprints to build and iterate on features.

• Integrated GTM: Strong collaboration with Marketing, Growth, and Brand teams ensures a cohesive user experience from initial awareness to ongoing product engagement.

• Feedback-Rich Environment: A culture that encourages constructive feedback from all stakeholders to continuously improve designs and processes.

• Knowledge Sharing: Encouragement of sharing best practices, design patterns, and learnings within the design team and across the organization.

📝 Enhancement Note: K Health's mission to revolutionize healthcare with AI suggests a culture that values forward-thinking, problem-solving, and a commitment to making a tangible difference. Candidates should be prepared to articulate how their values align with these principles.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Product & Growth Design: Effectively shifting between designing core product features for patient/provider experience and creating compelling assets for marketing and growth initiatives, each with different goals and constraints.

• Navigating Ambiguity: Operating effectively in a fast-paced startup environment where priorities can shift and requirements may evolve, requiring strong adaptability and problem-solving skills.

• Designing for Complex Healthcare: Understanding and designing for the nuances of the healthcare industry, including regulatory considerations, diverse user needs (patients with varying technical literacy, busy providers), and sensitive data.

• Scaling Design Systems: Contributing to the evolution and scaling of design systems to support rapid product development and maintain consistency across a growing product suite.

• Cross-Functional Alignment: Ensuring seamless collaboration and alignment with diverse stakeholders (product, engineering, marketing, legal, clinical) who may have differing priorities.

Learning & Development Opportunities:

• AI in Healthcare Design: Deepen expertise in designing user interfaces and experiences for AI-powered health applications, a rapidly growing field.

• Product Strategy Influence: Gain experience in influencing product strategy and roadmap through design insights and user advocacy.

• Cross-Functional Expertise: Develop a comprehensive understanding of product development, marketing strategies, and business operations within a tech-driven healthcare company.

• Mentorship & Leadership: Opportunities to mentor junior designers and take on leadership roles in design initiatives, shaping the future of K Health's user experience.

• Industry Trends: Stay abreast of cutting-edge design trends, tools, and methodologies, particularly those relevant to AI, healthcare, and mobile/web product development.

📝 Enhancement Note: Candidates should be prepared to discuss how they approach challenges related to balancing different design needs (product vs. marketing) and how they handle ambiguity in a startup setting.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance designing for user experience with driving business goals like conversion or acquisition. How did you approach it?" (Focus on trade-offs, user-centricity, and data-informed decisions.)

• "Walk us through a complex mobile or web application you designed from start to finish. What was the problem, your process, the key decisions, and the outcome?" (Highlight your systematic approach, problem-solving, and impact.)

• "How would you approach designing a new feature for K Health's patient-facing app, considering our AI capabilities?" (Demonstrate understanding of the product, user needs, and how AI can be leveraged.)

Company & Culture Questions:

• "What interests you about K Health's mission and our use of AI in healthcare?" (Research K Health's mission, values, and recent news.)

• "How do you contribute to a positive and collaborative team environment, especially in a hybrid setting?" (Discuss your teamwork style, feedback approach, and how you build relationships.)

• "How do you stay up-to-date with the latest trends in product design, UX, and AI?" (Mention specific resources, communities, or learning methods.)

Portfolio Presentation Strategy:

• Structure for Impact: Begin with a brief overview of your design philosophy and then dive into 2-3 in-depth case studies. For each, clearly state the problem, your role, the process, key decisions, and the results.

• Show, Don't Just Tell: Use high-quality visuals, interactive prototypes (if possible), and clear annotations. Explain your rationale behind every significant design choice.

• Highlight Collaboration: Emphasize how you worked with PMs, engineers, and other stakeholders. Discuss how you incorporated their feedback.

• Quantify Outcomes: Present metrics and data that demonstrate the success and impact of your work. If exact numbers aren't available, discuss the intended impact and how it would be measured.

• Be Prepared for Deep Dives: Anticipate detailed questions about your process, tools, and decision-making. Be honest about challenges and how you overcame them.

Challenge Preparation:

• Understand the Brief: If given a take-home challenge, ensure you fully grasp the problem statement and constraints. Ask clarifying questions if needed.

• Prioritize: In a live challenge, focus on the most critical aspects of the problem. It's better to solve a part of the problem well than to attempt everything superficially.

• Articulate Your Process: Clearly explain your thought process, assumptions, and rationale as you work. Even if you don't reach a perfect solution, demonstrating strong thinking is key.

• Consider Trade-offs: Discuss potential trade-offs and alternative solutions you considered.

📝 Enhancement Note: Preparation should focus on demonstrating not just design skill but also strategic thinking, problem-solving ability, and cultural alignment with a mission-driven, fast-paced tech company.

📌 Application Steps

To apply for this Lead Product Designer position:

• Submit your application through the K Health careers portal via the provided job board link.

• Tailor Your Resume: Highlight keywords from the job description such as "Product Design," "Figma," "Mobile App Design," "Web Design," "User Experience," "Design Systems," "Marketing Design," and "Growth Design." Quantify achievements with metrics whenever possible.

• Curate Your Portfolio: Select your strongest projects that align with K Health's focus on mobile/web product, patient/provider experience, and growth/marketing design. Ensure each case study clearly outlines the problem, your process, your role, and the measurable impact. Be ready to present this effectively.

• Research K Health: Understand their mission, AI-powered virtual care model, target users, and recent company news. Prepare to discuss why you are specifically interested in K Health and this role.

• Prepare for Design Discussions: Practice articulating your design process, rationale, and the impact of your work. Be ready to discuss your experience with Figma and how you approach user research, collaboration, and problem-solving in a hybrid environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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