Laboratory Technician II - UI Health Care Sioux City Family Medicine 50%25 (With Benefits)

📍 Job Overview

Job Title: Laboratory Technician II - UI Health Care Sioux City Family Medicine 50%25 (With Benefits) Company: University of Iowa Location: Sioux City, Iowa, United States Job Type: Part-time, Regular Category: Healthcare Operations / Clinical Support Date Posted: February 13, 2026 Experience Level: 2-5 Years Remote Status: On-site

🚀 Role Summary

• This part-time, on-site role focuses on essential clinical laboratory support, primarily involving phlebotomy and point-of-care testing within a family medicine clinic setting.
• The position requires meticulous execution of laboratory procedures, accurate data recording, and adherence to strict quality control and regulatory standards.
• Successful candidates will demonstrate strong patient interaction skills, particularly during venipuncture procedures, and a commitment to maintaining a clean and organized laboratory environment.
• This role is part of a larger hiring initiative, with the possibility of being hired for related positions based on candidate qualifications, highlighting a dynamic hiring landscape within the University of Iowa Health Care system.

📝 Enhancement Note: The original job description is for a "Laboratory Technician II" position. Given the context of Revenue Operations, Sales Operations, and GTM roles, this job does not directly align. However, to fulfill the request, I will enhance it by framing the operations aspects within a healthcare context, focusing on process efficiency, data integrity, and patient care coordination, which are analogous to operations roles. The salary and benefits are highly attractive for a part-time role, suggesting a strong organizational commitment to its employees.

📈 Primary Responsibilities

• Perform phlebotomy and difficult venipuncture procedures with a high degree of accuracy and patient comfort, ensuring proper specimen collection techniques.
• Conduct routine laboratory testing on various biological specimens, including blood and bodily fluids, accurately processing and accessioning them within the Laboratory Information System (LIS).
• Maintain specimen integrity throughout the collection, processing, and transport phases, adhering to all established protocols and regulatory guidelines.
• Meticulously record and report laboratory testing results in the LIS and to clinicians, ensuring compliance with standard operating procedures and regulatory requirements.
• Operate, calibrate, and perform routine maintenance on laboratory equipment and instruments, ensuring their optimal performance and reliability for accurate testing.
• Execute and review daily quality control procedures as mandated for assigned testing and instrumentation, proactively identifying and addressing any deviations.
• Maintain a clean, organized, and well-stocked laboratory area, including performing simple equipment maintenance and managing inventory levels.
• Efficiently manage laboratory supplies, including ordering and stocking, to ensure continuous operational workflow and availability of necessary materials.
• Handle the distribution of incoming freight and supplies, as well as the packing of outgoing specimen containers, ensuring proper handling and shipping procedures are followed.
• Collaborate with the Laboratory Technical Consultant to address complex equipment or technical issues, promptly reporting any significant laboratory variances.
• Respond to telephone inquiries regarding laboratory specimens and investigate/resolve laboratory-related questions with minimal supervision.

📝 Enhancement Note: The core responsibilities are directly extracted from the provided text. The enhancement is in framing these tasks within an operations context, emphasizing precision, workflow management, data integrity, and compliance, which are critical in any operational role, including those in healthcare.

🎓 Skills & Qualifications

Education:

• Completion of two years of related laboratory experience, including at least one year as a Laboratory Technician I or equivalent experience.
• Alternatively, possession of a Certified Laboratory Assistant (CLA) certification.
• A combination of relevant post-high school education and experience totaling two years is also acceptable.

Experience:

• A minimum of two years of progressive experience in a clinical laboratory setting, with demonstrated proficiency in phlebotomy and routine testing.
• Experience in specimen accessioning, processing, and reporting within a Laboratory Information System is essential.
• Proven ability to operate, calibrate, and maintain laboratory equipment.
• Experience with quality control procedures and adherence to regulatory standards.

Required Skills:

• Proficiency in phlebotomy and venipuncture techniques, including handling difficult draws.
• Skill in performing routine laboratory testing (e.g., urinalysis, blood tests) on clinical biological specimens.
• Adeptness in using a Laboratory Information System (LIS) for specimen accessioning, data entry, and results reporting.
• Strong understanding and application of quality control procedures and laboratory equipment calibration.
• Excellent written and verbal communication skills, crucial for reporting results and interacting with clinicians and patients.

Preferred Skills:

• Previous experience handling and processing laboratory specimens, ensuring their viability and integrity.
• Familiarity with lab audits and regulatory compliance procedures.
• Previous experience with Electronic Health Record (EHR) systems, specifically EPIC and Beaker.
• Experience in an ambulatory care or clinic setting.
• Certification as a Medical Laboratory Technician (MLT) from the American Society for Clinical Pathologists (ASCP) or National Credentialing Agency (NCA).

📝 Enhancement Note: The required and preferred skills have been structured to highlight operational competencies such as process execution, data management, and system utilization, which are transferable to GTM operations roles. The emphasis on communication and patient interaction is crucial for the healthcare context but also reflects the stakeholder management aspects of operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate experience in workflow optimization for laboratory processes, potentially showcasing improvements in specimen handling or turnaround times.
• Provide examples of how data integrity was maintained or improved during specimen accessioning and testing phases.
• Showcase familiarity with Laboratory Information Systems (LIS) and any relevant EHR systems (e.g., EPIC, Beaker) used for data management and reporting.
• Illustrate understanding of quality control processes and adherence to regulatory standards in a laboratory environment.

Process Documentation:

• Ability to document standard operating procedures (SOPs) for phlebotomy, specimen processing, and routine testing.
• Experience in creating or contributing to documentation for equipment calibration and maintenance logs.
• Familiarity with documenting quality control results and troubleshooting any deviations.

📝 Enhancement Note: While a formal "operations portfolio" is less common for a Laboratory Technician role compared to a GTM Operations Manager, this section translates typical operations portfolio requirements into relevant healthcare laboratory contexts. It focuses on process efficiency, data control, system usage, and quality assurance, which are universal operational principles. The mention of EPIC and Beaker hints at system integration and data flow management, key in operations.

💵 Compensation & Benefits

Salary Range:

• Hourly Rate: $18.72 (minimum at 100% time)
• Estimated Annual Salary (50% time): Approximately $19,543.68 (based on minimum hourly rate)
• Note: Salary is based on years of experience and may vary. The minimum salary for full-time (100%) is $39,087.36 annually.

Benefits:

• Comprehensive University of Iowa benefit package, including:
  • Generous employer contributions to retirement plans (double match mentioned).
  • Paid vacation leave.
  • Paid sick leave.
  • Health insurance options.
  • Dental insurance options.
  • Life insurance options.
  • Disability insurance options.
• Free on-site parking at the Sioux City clinic.

Working Hours:

• Part-time, 50% (20 hours per week).
• Variable hours between 7:00 AM and 5:30 PM, Monday through Friday.
• No weekend, on-call, or holiday work required.

📝 Enhancement Note: The salary is calculated based on the provided hourly rate and the part-time status. The benefits are detailed as listed in the job description, emphasizing the comprehensive package offered by the University of Iowa, which is a significant draw for any employee, including those in operations roles. The working hours are clearly defined to reflect the part-time nature of the role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare (Academic Medical Center, Regional Referral Center) Company Size: Large (University of Iowa Health Care employs over 12,000 employees, students, and volunteers) Founded: The University of Iowa was founded in 1847, with its Health Care system evolving significantly over time.

Team Structure:

• The Laboratory Technician II will work within the Sioux City Clinic's laboratory, likely a smaller, specialized unit supporting the family medicine practice.
• This role reports to a Laboratory Technical Consultant for complex technical or equipment issues, indicating a clear chain of command and support structure.
• Collaboration is expected with clinicians, other laboratory personnel, and potentially administrative staff to ensure seamless patient care and efficient laboratory operations.

Methodology:

• The team operates under strict adherence to established standard operating procedures (SOPs) and regulatory requirements (e.g., CLIA, OSHA).
• A data-driven approach is fundamental, with accurate recording and reporting of test results being paramount.
• Emphasis is placed on quality control and continuous improvement to ensure the reliability and accuracy of laboratory diagnostics.

Company Website: https://uiowa.taleo.net/careersection/2b/jobdetail.ftl?job=26001704&lang=en

📝 Enhancement Note: The company context is derived from the provided description of the University of Iowa Health Care, highlighting its status as an academic medical center and regional referral hub. The team structure and methodology are inferred from the described responsibilities and reporting lines, emphasizing operational rigor and collaborative patient care.

📈 Career & Growth Analysis

Operations Career Level: This role is an entry-to-mid-level technical position within a healthcare operations context. It provides foundational experience in clinical laboratory procedures, data management, and quality assurance.

Reporting Structure: The Laboratory Technician II reports to a Laboratory Technical Consultant, indicating a clear line of supervision for technical and operational guidance. This structure is typical for specialized technical roles within a larger healthcare system.

Operations Impact: While not directly managing revenue or sales processes, this role has a critical impact on patient care by ensuring the accuracy and timeliness of diagnostic testing. Efficient laboratory operations directly contribute to effective clinical decision-making, patient outcomes, and the overall operational efficiency of the Sioux City Family Medicine Clinic. It supports the "Changing Medicine. Changing Lives." mission by providing essential diagnostic support.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific laboratory testing areas or gain proficiency with advanced instrumentation.
• Certification Advancement: Potential to pursue higher-level certifications (e.g., MLT) which can open doors to more advanced roles within the laboratory.
• Cross-functional Exposure: Potential to gain exposure to other areas of healthcare operations within the UI Health Care system, particularly given the mention of a broader hiring initiative.
• Leadership Potential: With experience and further training, individuals could move into roles such as Lead Technician or Laboratory Supervisor within specialized departments.

📝 Enhancement Note: This section frames the career growth within an operations lens, emphasizing how technical skills translate to operational efficiency and impact. The growth opportunities are tailored to a laboratory technician's career path within a large healthcare organization.

🌐 Work Environment

Office Type: Clinical Laboratory within a Family Medicine Clinic. This environment is dynamic, patient-facing, and requires adherence to strict safety and hygiene protocols. Office Location(s): Sioux City, Iowa. The specific clinic location provides a community-based healthcare setting.

Workspace Context:

• The workspace involves direct patient interaction for phlebotomy and close collaboration with clinic physicians and nurses for test result communication.
• Access to essential laboratory equipment, diagnostic tools, and a Laboratory Information System (LIS) is provided.
• Opportunities for teamwork exist with other laboratory staff and clinic personnel to manage daily workflows and patient care coordination.

Work Schedule: A variable schedule within standard business hours (7 AM - 5:30 PM, Monday-Friday) offers a degree of flexibility, accommodating the part-time nature of the role while ensuring clinic operational needs are met without requiring weekend or holiday coverage.

📝 Enhancement Note: The work environment is described to highlight the operational aspects of a clinical lab, including patient interaction, equipment usage, and workflow management, drawing parallels to the structured environments found in GTM operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review, focusing on resume and qualifications against required and desired criteria. Candidates must upload a resume addressing all qualifications.
• Skills Assessment: Potential for practical assessment of phlebotomy skills or technical knowledge relevant to laboratory testing.
• Behavioral/Situational Interviews: Questions likely focused on patient interaction, problem-solving in a lab setting, teamwork, and adherence to protocols.
• Team/Manager Interview: Discussion with the hiring manager and possibly team members to assess cultural fit and operational understanding.
• Final Selection: Consideration for this role or other related positions (LPN, MA II, Paramedic, PCT) based on overall qualifications.

Portfolio Review Tips:

• Resume as Portfolio: Ensure the resume is meticulously detailed, explicitly listing all relevant laboratory experience, technical skills (phlebotomy, specific tests, LIS/EHR usage), certifications, and any process improvement contributions.
• Highlight Achievements: Quantify achievements where possible (e.g., "processed an average of X specimens per shift," "maintained 99% accuracy in quality control").
• Address Desired Qualifications: Clearly articulate any experience with EPIC, Beaker, or ambulatory settings, even if not strictly required.
• Communication Emphasis: Provide examples demonstrating excellent written and verbal communication skills, particularly in reporting critical information or interacting with diverse stakeholders (patients, clinicians).

Challenge Preparation:

• Phlebotomy Scenarios: Be prepared to discuss how you would handle challenging venipuncture situations (e.g., difficult veins, anxious patients).
• Quality Control Scenarios: Review common quality control issues and how you would troubleshoot them.
• Specimen Handling: Be ready to explain procedures for handling various specimen types and ensuring their integrity.
• System Knowledge: If you have EPIC/Beaker experience, prepare to discuss specific functionalities you utilized.

📝 Enhancement Note: The application and interview process is interpreted through an operations lens, emphasizing the need for detailed documentation (resume acting as a portfolio), clear communication of process adherence, and problem-solving abilities relevant to operational efficiency and accuracy.

🛠 Tools & Technology Stack

Primary Tools:

• Laboratory Information System (LIS): Essential for specimen accessioning, tracking, data entry, and results reporting. Candidates with experience in specific LIS platforms are preferred.
• EPIC and Beaker: Highly desired experience with these specific EHR and LIS modules, indicating a need for proficiency in integrated healthcare IT systems.
• Phlebotomy Equipment: Standard tools for blood collection, including various types of needles, collection tubes, and safety devices.

Analytics & Reporting:

• Quality Control Software/Modules: Integrated within the LIS or standalone systems for monitoring and reporting on test accuracy and instrument performance.
• Reporting Features within LIS/EHR: Ability to generate reports on test volumes, turnaround times, and quality metrics.

CRM & Automation:

• While not a traditional CRM, the LIS and EHR function as systems of record for patient data and test results, requiring data accuracy and process adherence.
• Automation is implicitly present in the standardized workflows for testing and reporting, requiring precise execution of protocols.

📝 Enhancement Note: This section focuses on the technology stack relevant to a clinical laboratory, highlighting systems like LIS, EPIC, and Beaker, which are critical for data management and operational efficiency in healthcare. These systems parallel the CRM and automation tools used in GTM operations.

👥 Team Culture & Values

Operations Values:

• Patient-Centered Care: A primary value emphasizing the importance of patient well-being, comfort, and safety in all laboratory interactions.
• Excellence: Striving for the highest quality in testing, accuracy, and service delivery, reflecting a commitment to operational best practices.
• Collaboration: Working effectively with clinicians, other lab staff, and administrative teams to ensure seamless patient care and efficient workflow.
• Accountability: Taking ownership of one's actions, ensuring accuracy in procedures, and upholding ethical standards in reporting and specimen handling.
• Respect: Creating a supportive and inclusive environment for colleagues and ensuring respectful interactions with patients.
• Empowerment: Supporting personal and professional growth within the healthcare setting, contributing to a motivated and skilled workforce.

Collaboration Style:

• Cross-functional Integration: Close collaboration with physicians, nurses, and clinic staff to ensure timely delivery of test results and address clinical needs.
• Process Review: Implicit in the need for adherence to SOPs and quality control, suggesting a culture where processes are followed and deviations are addressed.
• Knowledge Sharing: Learning from more experienced technicians and the Laboratory Technical Consultant, and contributing to a shared understanding of best practices.

📝 Enhancement Note: The "WE CARE" core values of the University of Iowa Health Care are directly mapped to operational principles. This demonstrates how organizational values translate into daily work practices, emphasizing precision, teamwork, and patient focus, akin to how GTM operations teams align with company values.

⚡ Challenges & Growth Opportunities

Challenges:

• Handling Difficult Procedures: Managing challenging phlebotomy situations (e.g., pediatric patients, patients with difficult veins, anxious individuals) while maintaining specimen quality and patient comfort.
• Maintaining High Accuracy: Ensuring consistent accuracy in testing and reporting in a fast-paced environment with potential for high specimen volume.
• Adhering to Strict Protocols: Consistently following complex SOPs and regulatory requirements to ensure compliance and patient safety.
• Managing Workload: Efficiently managing a varied workload in a part-time capacity, prioritizing tasks effectively to meet clinic demands.

Learning & Development Opportunities:

• Skill Enhancement: Opportunity to become highly proficient in various laboratory tests and phlebotomy techniques.
• System Proficiency: Gaining hands-on experience with critical healthcare IT systems like EPIC and Beaker.
• Certification Pursuit: Potential to work towards MLT certification, opening advanced career paths.
• Cross-training: Possibility of cross-training in other clinical support roles within the larger hiring initiative.

📝 Enhancement Note: Challenges are framed around operational execution, precision, and adaptability, common themes in operations roles. Growth opportunities are specific to the healthcare laboratory field but highlight transferable skills like system proficiency and process mastery.

💡 Interview Preparation

Strategy Questions:

• Process Adherence: "Describe a time you had to follow a complex protocol. How did you ensure accuracy and compliance?" (Focus on SOPs, quality control, and attention to detail.)
• Problem-Solving: "A patient is very anxious about having their blood drawn. How would you approach this situation to ensure a successful phlebotomy?" (Focus on communication, empathy, and technical skill.)
• Teamwork: "How do you handle communication with clinicians regarding lab results or specimen issues?" (Focus on clarity, accuracy, and stakeholder management.)

Company & Culture Questions:

• Values Alignment: "How do you embody the 'WE CARE' values in your daily work?" (Prepare examples for Welcoming, Excellence, Collaboration, Accountability, Respect, Empowerment.)
• Operational Fit: "Why are you interested in a part-time role within a clinic setting?" (Highlight desire for focused patient care, work-life balance, and contribution to a specific team.)
• Impact: "How do you see your role as a Laboratory Technician II contributing to patient care and the overall efficiency of the clinic?" (Focus on accuracy, timeliness, and support for clinical decisions.)

Portfolio Presentation Strategy:

• Resume Walkthrough: Be prepared to walk through your resume, highlighting specific experiences that align with the job requirements, especially phlebotomy skills, LIS/EHR experience, and quality control.
• Case Study (Implied): If asked about a challenging situation, frame it as a mini case study: Situation (e.g., difficult draw), Task (collect specimen accurately), Action (steps taken), Result (successful collection, accurate results).
• System Proficiency: Clearly articulate your level of comfort and experience with specific lab systems (LIS, EPIC, Beaker), providing concrete examples of your usage.

📝 Enhancement Note: Interview preparation focuses on common operational interview themes: process management, problem-solving, stakeholder communication, and alignment with company values, tailored to the laboratory technician role.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the UI Talent Acquisition portal.
• Resume Optimization: Craft a detailed resume that explicitly addresses all required and desired qualifications listed in the job description. Use keywords from the posting, such as "phlebotomy," "venipuncture," "Laboratory Information System," "quality control," "EPIC," and "Beaker." Quantify achievements whenever possible.
• Portfolio Preparation: While a formal portfolio isn't requested, your resume serves as your primary "portfolio." Ensure it showcases your technical skills, experience with relevant systems, and understanding of laboratory processes and quality standards.
• Interview Practice: Prepare for interview questions focusing on technical skills, patient interaction, problem-solving, and alignment with the "WE CARE" values. Practice articulating your experience with specific examples.
• Company Research: Familiarize yourself with the University of Iowa Health Care's mission, values, and its role as an academic medical center. Understand the Sioux City Family Medicine Clinic's context within this larger organization.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.