Junior UX Researcher

📍 Job Overview

Job Title: Junior UX Researcher

Company: Fable

Location: Toronto, Ontario, Canada (Remote OK)

Job Type: Full-Time

Category: User Experience (UX) Research

Date Posted: February 11, 2026

Experience Level: Junior (0-2 years)

Remote Status: Fully Remote (Canada-wide, with preference for Greater Toronto Area, Ontario or British Columbia, and requires PST schedule adherence)

🚀 Role Summary

• This role focuses on conducting user interviews with assistive technology users to identify accessibility and usability insights for digital products, contributing to Fable's mission of making products accessible for people with disabilities.

• The Junior UX Researcher will collaborate with a team of experienced UX researchers to support both generative and evaluative research initiatives, gaining practical experience in a dynamic, fast-paced environment.

• A key aspect of this role involves analyzing and synthesizing research findings into actionable insights, requiring a strong blend of analytical thinking and empathetic communication.

• The position demands a high degree of independence, adaptability, and a proactive approach to problem-solving, essential for thriving in a rapidly growing startup.

📝 Enhancement Note: While the title is "Junior UX Researcher," the responsibilities and required experience (1+ years facilitating interviews) suggest a role that offers significant learning and development opportunities, suitable for individuals transitioning from related fields or those early in their dedicated UX research careers. The emphasis on accessibility and working with people with disabilities is a critical differentiator for this role.

📈 Primary Responsibilities

• Support and collaborate with senior UX researchers in conducting generative and evaluative research with assistive technology users on a variety of digital products, including websites, web applications, mobile apps, and software.

• Conduct user interviews with individuals with disabilities to identify pain points, preferences, and behaviors related to digital product interaction.

• Document interview findings meticulously in a structured note-taking tool, ensuring all critical information is captured for subsequent analysis.

• Analyze and synthesize research data to generate actionable insights and strategic recommendations for product improvement, focusing on accessibility and usability enhancements.

• Provide clear, concise, and timely project updates to internal Fable team members, ensuring all stakeholders are informed of research progress and findings.

• Maintain internal customer documentation and track project deliverables accurately using the company's project management system.

• Coordinate with other Fable support teams to schedule and manage interviews with research participants, ensuring a smooth and efficient process.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to research, emphasizing direct user interaction and data synthesis. The need to collaborate closely with senior researchers and manage project documentation suggests a structured approach to research operations within Fable.

🎓 Skills & Qualifications

Education: No specific degree is mandated, but a background in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Design, or a related field is beneficial.

Experience: A minimum of 1+ years of experience facilitating user interviews within a User Experience (UX) Research context is required.

Required Skills:

• Proven ability to facilitate user interviews on digital products within a UXR setting.

• Skill in defining research goals, articulating hypotheses, and applying appropriate research methods to address a variety of user experience problems.

• Experience in translating raw research findings into thematic insights and actionable recommendations.

• Demonstrated compassionate, patient demeanor with the confidence and assertion to effectively drive tasks to completion.

• Excellent active listening and problem-solving skills.

• Strong attention to detail, ensuring accuracy in documentation and analysis.

• Ability to quickly build rapport and connect with diverse individuals.

• Highly organized with the capacity to manage a large volume of tasks independently.

• Tech-savvy with demonstrated proficiency in navigating and understanding various digital applications and software.

Preferred Skills:

• Experience with assistive technologies (e.g., screen readers, voice control software, magnifiers) and their interaction with digital products.

• Direct experience engaging with or researching the needs of assistive technology users.

📝 Enhancement Note: The required skills emphasize both technical research capabilities and strong interpersonal attributes, particularly compassion and adaptability, which are crucial for working with Fable's target user group. The "1+ years" requirement suggests that candidates with internships or significant academic research projects involving user interviews may be considered.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase case studies demonstrating the process of conducting user interviews, from planning and recruitment to analysis and insight generation.

• Include examples of how research findings were translated into actionable recommendations for product improvement, specifically highlighting impacts on accessibility or usability.

• Demonstrate proficiency in documenting research processes, methodologies, and findings in a clear and organized manner.

Process Documentation:

• Examples of structured note-taking and synthesis methods used during and after user interviews.

• Documentation illustrating how research goals were defined, hypotheses were formed, and research methods were selected for specific problems.

• Evidence of tracking project deliverables and providing timely updates within a project management framework.

📝 Enhancement Note: While a formal "portfolio" isn't explicitly demanded in the raw text, the emphasis on documenting findings, synthesizing insights, and managing tasks independently implies that candidates should be prepared to showcase their process and outcomes. This could be through a traditional portfolio, a detailed resume, or a presentation during the interview process.

💵 Compensation & Benefits

Salary Range: $65,000 - $80,000 CAD (OTE - On-Target Earnings). This salary band is designed to reflect the range of skills and experience needed for the position and is subject to change. The final salary is based on relevant skills, experience, and internal equity.

Benefits:

• Comprehensive Health Insurance.

• Dental Benefits.

• Participation in a vibrant and rapidly growing environment.

• Opportunity to work with individuals who share values of being passionate, socially driven, inclusive, collaborative, and respectful.

Working Hours: 40 hours per week. Adherence to a PST schedule is required for remote employees.

📝 Enhancement Note: The salary range provided is CAD and is listed as OTE (On-Target Earnings), which may include performance-based components not detailed here. The requirement to adhere to a PST schedule for remote employees across Canada is a significant logistical consideration for candidates.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, focusing on Digital Accessibility and Inclusive Design. Fable operates at the intersection of enterprise software, accessibility consulting, and social impact.

Company Size: Fable has been recognized as a Top Startup in Canada by LinkedIn for two consecutive years, indicating a dynamic and growing scale, likely ranging from 50-200 employees, with potential for rapid expansion.

Founded: While the founding date is not specified, Fable has achieved significant recognition, including Fast Company’s Most Innovative Companies in Design and accolades from the World Summit Awards and the UN endorsed Zero Project, suggesting a mature yet innovative stage of growth.

Team Structure:

• The UX Research team is likely composed of experienced researchers who will mentor the Junior UX Researcher, fostering a collaborative and learning-oriented environment.

• The role involves cross-functional collaboration with product managers, designers, engineers, and customer success teams to integrate research insights into product development.

Methodology:

• Data Analysis and Insights: Emphasis on synthesizing qualitative research data from user interviews into actionable insights that drive product improvements.

• Workflow Planning and Optimization: Supporting research planning, participant coordination, and documentation within project management systems to ensure efficient research operations.

• Automation and Efficiency: While not a primary focus for this junior role, the company likely leverages tools for recruitment, scheduling, and data analysis to streamline research processes.

Company Website: https://www.makeitfable.com/ (inferred from jobs.workable.com/company/fQxcyPGtmS4V8gF3ff8Fpk/jobs-at-fable and email address jobs@makeitfable.com)

📝 Enhancement Note: Fable's strong emphasis on social impact and accessibility is a core cultural driver. The company's awards and recognition suggest a commitment to innovation and quality in their approach to inclusive design.

📈 Career & Growth Analysis

Operations Career Level: Junior UX Researcher. This entry-level position is designed for individuals with foundational research skills and a strong desire to learn and grow within the specialized field of accessibility research. The role provides exposure to the full research lifecycle under guidance.

Reporting Structure: The Junior UX Researcher will report to senior UX researchers or a UX Research Lead, working collaboratively within the broader product or design team.

Operations Impact: By identifying critical accessibility and usability issues through user interviews, this role directly influences the design and development of digital products, ensuring they meet the needs of people with disabilities. This contributes to Fable's mission and enhances the usability and market reach of their clients' products.

Growth Opportunities:

• Skill Advancement: Deepen expertise in qualitative research methodologies, assistive technologies, and accessibility best practices through hands-on experience and mentorship.

• Specialization: Develop a niche in a highly in-demand area of UX research, focusing on inclusive design and user advocacy.

• Leadership Potential: With demonstrated success and growth, opportunities may arise to lead smaller research initiatives or contribute to strategic research planning within the team.

📝 Enhancement Note: This role is positioned as a developmental opportunity. Success will likely be measured by the ability to learn quickly, contribute effectively to ongoing research projects, and demonstrate a growing understanding of accessibility principles and research best practices.

🌐 Work Environment

Office Type: Fully Remote. Fable operates as a distributed company, offering flexibility in location within Canada.

Office Location(s): While remote, preference is given to candidates located in the Greater Toronto Area, Ontario, or British Columbia. All remote employees must adhere to a PST schedule.

Workspace Context:

• Collaborative Environment: The remote setup necessitates strong digital collaboration tools and practices. Expect regular virtual meetings, use of communication platforms (e.g., Slack), and shared project management tools.

• Operations Tools & Technology: Access to standard remote work tools, likely including video conferencing, instant messaging, cloud-based document sharing, and Fable's internal project management and note-taking systems.

• Team Interaction: Opportunities for interaction will primarily be through scheduled virtual meetings, research debriefs, and team syncs, fostering a connected remote team culture.

Work Schedule: A standard 40-hour work week is expected, with the requirement to align with the Pacific Standard Time (PST) zone for synchronous collaboration and communication.

📝 Enhancement Note: The PST schedule requirement for a remote role across Canada is a critical detail. Candidates should confirm if this is a strict requirement or if there's flexibility, especially for those in Eastern or Central time zones.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and potentially a brief questionnaire to assess basic qualifications and alignment with Fable's mission.

• Hiring Manager Interview: A discussion focused on your experience with user interviews, your understanding of accessibility, your problem-solving approach, and your motivations for joining Fable. Expect behavioral questions.

• Research Team Interview/Practical Exercise: This stage may involve a practical exercise or a case study presentation where you'll demonstrate your research process, analytical skills, and ability to synthesize findings. This is where a portfolio or examples of past work would be highly valuable.

• Final Interview: A discussion with a senior leader or founder to assess cultural fit, long-term potential, and alignment with Fable's values.

Portfolio Review Tips:

• Focus on Process: Clearly articulate the steps you took in your research projects, from defining objectives to delivering insights.

• Highlight Accessibility: If possible, showcase any projects where you've considered or researched accessibility needs, even if not the primary focus.

• Demonstrate Impact: Quantify or clearly describe the impact of your research findings on product decisions or user experience improvements.

• Structure for Clarity: Organize your portfolio with clear introductions, methodology descriptions, findings, and recommendations for each case study.

• Conciseness: Be prepared to walk through your portfolio efficiently, focusing on the most relevant examples for this role.

Challenge Preparation:

• Research Scenarios: Be ready to discuss how you would approach researching a specific digital product for accessibility issues.

• Problem-Solving: Prepare examples of how you've tackled unexpected challenges or difficulties during research projects.

• Communication: Practice articulating complex research findings in a clear, concise, and actionable manner for non-research audiences.

📝 Enhancement Note: Given the junior nature of the role, Fable may be more focused on potential and a strong learning aptitude than extensive prior experience. Demonstrating a genuine passion for accessibility and a structured approach to problem-solving will be key.

🛠 Tools & Technology Stack

Primary Tools:

• User Interview Facilitation: Familiarity with video conferencing tools like Zoom, Google Meet, or similar platforms for conducting remote interviews.

• Note-Taking & Synthesis: Proficiency with tools like Notion, Google Docs, Miro, or specialized UX research platforms for documenting and organizing qualitative data.

• Project Management: Experience with systems like Asana, Jira, Trello, or Monday.com for tracking tasks, deliverables, and project timelines.

Analytics & Reporting:

CRM & Automation:

• No specific CRM or automation tools are highlighted as primary requirements for this junior role, but general tech-savviness and the ability to learn new software quickly are essential.

📝 Enhancement Note: The emphasis is on foundational research tools and general tech proficiency rather than highly specialized software. Candidates should be prepared to learn Fable's specific toolset.

👥 Team Culture & Values

Operations Values:

• Listen First: Actively seeks out and amplifies underrepresented voices, creating space for diverse perspectives – a core principle for accessibility research.

• The Brain is a Muscle: Encourages continuous learning, dedication to doing things well, and the importance of self-care for sustained performance.

• Unlearn to Learn: Promotes self-awareness, critical examination of personal biases, and a growth mindset essential for understanding diverse user needs and evolving in a dynamic field.

• Passion for Accessibility: A shared commitment to making digital products inclusive and usable for everyone.

Collaboration Style:

• Cross-Functional Integration: Works closely with researchers, designers, and product teams to ensure research insights are effectively integrated into product development cycles.

• Feedback Exchange: Values open communication and constructive feedback to foster a culture of continuous improvement and shared learning.

• Knowledge Sharing: Encourages the sharing of research findings, methodologies, and best practices across the team and wider organization.

📝 Enhancement Note: Fable's explicitly stated values are deeply intertwined with the company's mission. Candidates should be prepared to articulate how they embody these values in their work and interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Diverse User Needs: Understanding and effectively researching the unique needs, preferences, and challenges of individuals with various disabilities and assistive technology usage patterns.

• Adapting to a Fast-Paced Environment: Thriving in a rapidly growing startup requires flexibility, resilience, and the ability to manage multiple priorities effectively.

• Translating Qualitative Data: Synthesizing rich, nuanced qualitative data into clear, actionable insights that can directly influence product design decisions.

Learning & Development Opportunities:

• Mentorship: Direct guidance and learning from experienced UX researchers in the field of accessibility.

• Specialized Training: Opportunities to deepen knowledge in assistive technologies, accessibility standards (e.g., WCAG), and advanced research techniques.

• Industry Exposure: Gaining experience with leading enterprise clients and contributing to impactful projects that promote digital inclusion.

📝 Enhancement Note: This role presents a significant opportunity for growth in a specialized and impactful area of UX research. The challenges are framed as opportunities for skill development and professional advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to adapt your research approach based on participant feedback or unexpected circumstances during an interview." (Focus on adaptability, problem-solving, and participant-centricity).

• "How would you approach researching the usability of a new mobile app feature for users who rely on screen readers?" (Assess understanding of accessibility research methods and assistive technologies).

Company & Culture Questions:

• "What specifically about Fable's mission to make products accessible for people with disabilities resonates with you?" (Gauge passion and alignment with company values).

• "How do you approach learning new technologies or software? Give an example." (Assess tech-savviness and learning agility).

Portfolio Presentation Strategy:

• Focus on Case Studies: Select 2-3 projects that best showcase your user interview facilitation, synthesis, and insight generation skills.

• Tell a Story: For each project, clearly outline the problem, your methodology, your key findings, and the impact or recommendations.

• Highlight Accessibility: If applicable, emphasize any aspects related to accessibility or inclusive design in your projects.

• Be Concise and Clear: Practice presenting your work within a limited timeframe, focusing on the most critical takeaways.

📝 Enhancement Note: Interviewers will likely be assessing not only your technical research skills but also your empathy, communication abilities, and alignment with Fable's core values and mission. Be prepared to speak passionately about accessibility and user advocacy.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: If you have a portfolio, prepare specific examples of user interview projects, focusing on your process for gathering insights and making recommendations. Highlight any experience or interest in accessibility.

• Resume Optimization: Tailor your resume to emphasize your 1+ years of experience facilitating user interviews, your problem-solving skills, attention to detail, and any relevant tech-savviness or assistive technology knowledge. Use keywords from the job description.

• Interview Preparation: Practice articulating your research process and insights clearly. Be ready to discuss your understanding of accessibility and your passion for Fable's mission. Prepare questions for the interviewer.

• Company Research: Thoroughly research Fable's mission, values, and recent achievements. Understand their approach to accessibility and how this role contributes to their overall goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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