Junior Product Designer

📍 Job Overview

Job Title: Junior Product Designer Company: OnlinePajak Location: Jakarta, Indonesia Job Type: Full-time Category: Product Design / UX/UI Design Date Posted: 2025-10-07 Experience Level: Junior to Mid-Level (2-4 years) Remote Status: On-site

🚀 Role Summary

• Crafting user-centered digital experiences across the entire product design lifecycle, from initial research to final analysis.
• Collaborating closely with Product Managers and Engineers to conceptualize and develop innovative new features within a SaaS environment.
• Translating complex user insights into elegant, pixel-perfect user interfaces and intuitive user experiences.
• Driving continuous improvement by proposing and implementing enhancements to existing features based on user feedback and data analysis.

📝 Enhancement Note: The role emphasizes a comprehensive understanding of the product design process, requiring a blend of research, ideation, prototyping, and testing skills. The "Junior" title coupled with the 2-4 years of experience suggests this role is suitable for individuals looking to deepen their expertise in end-to-end product design within a growing tech company.

📈 Primary Responsibilities

• Collaborate with Product Managers and Engineering teams to define, design, and ship new features, ensuring alignment with product strategy and user needs.
• Conduct thorough UX research, including user interviews, surveys, and competitive analysis, to gather actionable insights and define user personas and user stories.
• Develop comprehensive user experience flows, sitemaps, and wireframes to map out user journeys and information architecture.
• Create high-fidelity, pixel-perfect user interfaces and interactive prototypes using industry-standard tools like Figma or Sketch, adhering to a component-based design approach.
• Plan, execute, and analyze usability testing sessions to identify pain points, validate design decisions, and iterate on solutions for optimal user satisfaction.
• Propose and champion data-informed improvements for existing features, leveraging user insights and performance metrics.
• Effectively plan and estimate the timeline and complexity of design tasks for both simple and intricate projects.
• Actively contribute to and promote the adoption of the OnlinePajak Design System, ensuring consistency and efficiency across all product touchpoints.
• Demonstrate a proactive and adaptable mindset by readily taking on new challenges and tasks outside of immediate comfort zones.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to design, requiring the candidate to be deeply involved in every phase of the design process. The expectation to "Contribute to and evangelize the OP Design System" suggests a maturing design function within OnlinePajak, seeking designers who can help build and maintain design consistency.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a background in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically beneficial for product design roles. Experience: 2-4 years of experience in end-to-end product design, with a strong preference for experience designing solutions for SaaS applications.

Required Skills:

• Proficiency in creating low-fidelity (lo-fi) and high-fidelity (hi-fi) prototypes using design tools such as Figma or Sketch.
• Demonstrated experience in conducting comprehensive UX research, translating findings into user insights, personas, and user stories.
• Strong ability to design elegant user experiences through well-defined user flows, sitemaps, and wireframes.
• Expertise in designing with a component-based approach and delivering pixel-perfect user interfaces.
• Solid understanding and practical experience with usability testing methodologies, including test planning, participant recruitment, execution, and analysis.
• Good communication and interpersonal skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams.
• A keen eye for design aesthetics, strong attention to detail, and a commitment to high-quality visual output.
• Demonstrated ability to be a natural self-starter, taking initiative and proactively solving problems.

Preferred Skills:

• Experience with cross-platform design across Web, Android, and iOS environments.
• Familiarity with modern front-end technologies and their implications for design.
• A proactive "can-do" attitude and a willingness to tackle tasks beyond the typical scope of a designer.
• Understanding of business context and user needs as a primary driver for design decisions.

📝 Enhancement Note: The requirements emphasize practical, hands-on experience with core UX/UI design tools and methodologies. The preference for SaaS application design experience is a key differentiator, suggesting that candidates with this background will have a stronger understanding of the specific challenges and opportunities within OnlinePajak's product ecosystem.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end product design projects, demonstrating your ability to manage the design process from ideation to execution.
• Examples of UX research methodologies applied, including user interviews, usability testing, and persona development, with clear articulation of insights gained.
• Demonstrations of wireframing, prototyping (lo-fi and hi-fi), and final UI design for web and/or mobile applications, highlighting your design process and decision-making.
• Case studies that detail the problem statement, your design process, proposed solutions, and the impact or outcomes of your design work, preferably in a SaaS context.

Process Documentation:

• Showcase your ability to document design processes, including user flow diagrams, sitemaps, and interaction specifications.
• Include examples of how you have used or contributed to design systems or component libraries to ensure consistency and scalability.
• Present how you have gathered and analyzed user feedback and performance data to inform design iterations and improvements.

📝 Enhancement Note: For a Product Designer role, a strong portfolio is paramount. Candidates should be prepared to walk through their design process, articulate their rationale, and demonstrate how they have driven positive user outcomes and business impact through their design work. The emphasis on SaaS and component-based design suggests that portfolios showcasing these aspects will be highly valued.

💵 Compensation & Benefits

Salary Range: For a Junior Product Designer with 2-4 years of experience in Jakarta, Indonesia, a competitive salary range would typically fall between IDR 8,000,000 to IDR 15,000,000 per month. This range can vary based on the specific skills, portfolio strength, and the company's compensation structure.

Benefits:

• Competitive salary package.
• Opportunities for professional development and skill enhancement in product design.
• Exposure to innovative SaaS product development within a growing tech company.
• Collaborative and dynamic work environment.
• Health and wellness benefits (specifics would need to be confirmed with the company).
• Potential for career advancement within the design or product teams.

Working Hours: Based on the standard full-time employment and a typical 40-hour work week, working hours are likely to be Monday to Friday, approximately 9:00 AM to 6:00 PM, with potential flexibility depending on project needs and team collaboration.

📝 Enhancement Note: The salary estimate is based on general market research for junior-level design roles in Jakarta, Indonesia, considering the specified experience level and the tech industry context. OnlinePajak operates in the FinTech space, which often offers competitive compensation and benefits to attract talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: OnlinePajak operates within the FinTech and Tax Technology sector, providing digital solutions for tax compliance and management in Indonesia. This industry is characterized by rapid innovation, a focus on data security, and a drive to simplify complex regulatory processes for businesses. Company Size: (Based on LinkedIn data, OnlinePajak has between 51-200 employees). This suggests a mid-sized company where individuals can have a significant impact and a relatively flat organizational structure, fostering direct collaboration. Founded: (OnlinePajak was founded in 2017). This indicates a relatively young but established company that has likely gone through significant growth and development phases, offering opportunities to contribute to scaling processes and products.

Team Structure:

• The Product Design team likely works within a broader Product department, collaborating closely with Product Managers, Engineers, and potentially Marketing.
• Reporting is expected to be to a Head of Product, Design Lead, or a Senior Product Designer, depending on the team's hierarchy.
• Cross-functional collaboration is a core aspect, with designers expected to work hand-in-hand with development teams to bring designs to life and with product managers to align on strategy and user needs.

Methodology:

• The company likely employs agile methodologies for product development, requiring designers to be adaptable and iterative in their approach.
• A user-centered design methodology is explicitly stated, indicating a focus on research, empathy, and data-driven decision-making.
• Emphasis on a component-based design approach and a Design System suggests a commitment to efficiency, scalability, and consistent user experiences.

Company Website: https://www.online-pajak.com/

📝 Enhancement Note: OnlinePajak's position in the Indonesian FinTech landscape suggests a fast-paced, innovative environment that values efficiency and user-centricity. The company size implies that a Junior Product Designer will have ample opportunity to learn, contribute significantly, and be closely involved in product evolution.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Junior Product Designer," typically requiring 2-4 years of professional experience. It signifies an individual contributor role focused on executing design tasks under guidance, with opportunities to take ownership of specific features or user flows. The growth path would lead towards a Product Designer, Senior Product Designer, or specialized roles like UX Researcher or UI Designer.

Reporting Structure: The Junior Product Designer will likely report to a Design Lead, Senior Product Designer, or Head of Product. This structure provides mentorship and guidance while allowing for autonomy on assigned projects. Collaboration will be extensive with Product Managers and Software Engineers.

Operations Impact: While not directly an "operations" role in the traditional sense (like RevOps or Sales Ops), this Product Designer role has a significant impact on the "operational efficiency" of users interacting with OnlinePajak's platform. By creating intuitive and user-friendly interfaces, the designer directly influences user adoption, task completion rates, and overall customer satisfaction, which in turn impacts the company's operational success and revenue.

Growth Opportunities:

• Skill Specialization: Deepen expertise in UX research, interaction design, visual design, or become proficient in advanced prototyping tools.
• Leadership Potential: Progress to a Senior Product Designer role, leading larger projects, mentoring junior designers, and contributing to design strategy.
• Cross-Functional Development: Gain deeper insights into product management and engineering processes, potentially transitioning into a Product Manager role or a more technical design adjacent role.
• Design System Contribution: Become a key contributor or owner of the OnlinePajak Design System, impacting design consistency across the entire product suite.

📝 Enhancement Note: The growth trajectory for a Product Designer is typically vertical (increasing responsibility and seniority) and horizontal (specialization or broadening of skills). For OnlinePajak, given its industry, there's potential for growth into areas like designing for complex financial workflows or contributing to mobile-first FinTech solutions.

🌐 Work Environment

Office Type: The job listing mentions the office location as "XL Center Axiata Tower - GOWork Office Area - 10th Floor". This suggests a modern, potentially co-working or dedicated office space within a professional building in a prime business district of Jakarta. Office Location(s): The primary office is located in South Jakarta, Indonesia, specifically in the Setiabudi area (postal code 12950). This is a central business hub, making it accessible for employees.

Workspace Context:

• The GOWork office area implies a collaborative and dynamic environment, likely equipped with modern amenities to support productivity and team interaction.
• Expect access to professional design tools and technology necessary for product design tasks.
• Opportunities for direct interaction and brainstorming with colleagues from product, engineering, and potentially other departments are expected.

Work Schedule: The role is Full-Time, implying a standard work week. Given the on-site requirement and typical business hours in Indonesia, expect a schedule from Monday to Friday, roughly 9 AM to 6 PM, with potential variations for project deadlines. The company culture may also offer some flexibility within these hours.

📝 Enhancement Note: An on-site role in a co-working space environment like GOWork often signifies a company that values in-person collaboration, team synergy, and a structured work environment conducive to focused design sprints and brainstorming sessions.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and portfolio through the Freshteam portal.
• Initial Screening: A recruiter or hiring manager will review applications and portfolios for fit.
• Design Challenge/Case Study: Candidates may be asked to complete a take-home design challenge or present a detailed case study from their portfolio focusing on problem-solving, process, and outcomes.
• Hiring Manager/Team Interviews: Discussions with the hiring manager and potential team members (Product Managers, Engineers, other Designers) to assess skills, experience, collaboration style, and cultural fit.
• Final Interview: Potentially with a senior leader to discuss career aspirations and overall alignment.

Portfolio Review Tips:

• Curate Selectively: Showcase 2-3 of your strongest, most relevant projects that highlight end-to-end design, SaaS experience, and problem-solving skills.
• Tell a Story: For each project, clearly articulate the problem statement, your role and responsibilities, the design process you followed (research, ideation, prototyping, testing), key design decisions and rationale, and the final outcome or impact.
• Highlight Process: Emphasize your UX research and usability testing methodologies. Explain why you made certain design choices and how you validated them.
• Showcase Figma/Sketch Skills: Include high-fidelity mockups and interactive prototypes that demonstrate your UI design capabilities and attention to detail. If you contributed to a design system, showcase those components.
• Quantify Impact: Whenever possible, include metrics or user feedback that demonstrate the positive impact of your designs.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly understand the problem statement and target users.
• Focus on Process, Not Just Polish: While polished visuals are good, the interviewers will be more interested in your thought process, how you approach problem-solving, and your ability to justify your design decisions.
• Time Management: Plan your time effectively to deliver a thoughtful response within the given constraints.
• Presentation: Be prepared to present your work clearly and concisely, articulating your design rationale and answering questions thoughtfully.

📝 Enhancement Note: The interview process for design roles heavily relies on the portfolio. Candidates should prepare to deeply discuss their projects, demonstrating not just their design skills but also their strategic thinking, problem-solving abilities, and understanding of user needs within a business context, especially for SaaS applications.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch (proficiency in at least one is required).
• Collaboration: Tools for team communication and project management (e.g., Slack, Jira, Asana - specific tools would need confirmation).
• User Research & Testing: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, SurveyMonkey, Google Forms).

Analytics & Reporting:

• Familiarity with basic analytics tools to understand user behavior and feature performance (e.g., Google Analytics, Mixpanel, Amplitude - exposure is beneficial).

CRM & Automation:

• While not a direct CRM role, an understanding of how user data flows from design into CRM or other business systems is advantageous.

📝 Enhancement Note: Proficiency in Figma or Sketch is a non-negotiable requirement. Experience with a design system and a foundational understanding of how design integrates with product development workflows (Agile, Jira) and user analytics will be highly valued.

👥 Team Culture & Values

Operations Values: (Inferred from company description and industry norms)

• User-Centricity: A deep commitment to understanding and serving user needs through thoughtful design.
• Innovation: Encouraging creative solutions and embracing new technologies to solve complex tax and financial challenges.
• Collaboration: Fostering a team environment where open communication and shared problem-solving are paramount.
• Efficiency & Accuracy: Reflecting the nature of tax and financial services, a value placed on precision, reliability, and streamlined processes.
• Continuous Improvement: A drive to constantly learn, adapt, and enhance both product features and internal processes.

Collaboration Style:

• Expect an agile and iterative collaboration style, with frequent check-ins between design, product, and engineering.
• Design reviews and feedback sessions are likely regular occurrences, encouraging constructive criticism and shared ownership.
• A proactive approach to seeking input and providing design expertise across different teams will be valued.

📝 Enhancement Note: OnlinePajak, as a FinTech company, likely values a culture of precision, reliability, and continuous improvement. The design team's role is crucial in translating these values into user-friendly digital experiences. Designers who are proactive collaborators and comfortable with iterative development will thrive.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Requirements: Effectively translating complex tax regulations and business objectives into intuitive user experiences.
• Designing for a Diverse User Base: Catering to the needs of various business types and sizes within Indonesia, each with unique tax compliance challenges.
• Keeping Pace with Technology & Regulations: Staying updated with evolving front-end technologies and changes in tax laws that may impact product design.
• Contributing to a Developing Design System: Helping to build and mature a design system that supports rapid product development and ensures consistency.

Learning & Development Opportunities:

• Deep Dive into FinTech UX: Gaining specialized knowledge in designing for financial technology and tax compliance products.
• Advanced Design Techniques: Opportunities to learn and apply cutting-edge UX/UI design patterns, interaction design principles, and prototyping techniques.
• Cross-Functional Learning: Understanding the intricacies of product management, software engineering, and the broader FinTech ecosystem.
• Mentorship: Learning from experienced designers, product managers, and engineers within the company.

📝 Enhancement Note: The challenges presented are typical for a designer in a regulated industry like FinTech. The growth opportunities are significant for a junior role, offering a chance to become a subject matter expert in a niche but critical market.

💡 Interview Preparation

Strategy Questions:

• "Walk me through a challenging product design project from your portfolio. What was the problem, your approach, what did you learn, and what was the outcome?" (Focus on problem-solving, process, and impact).
• "How do you approach gathering user insights, and how do you translate those insights into design decisions? Can you give an example?" (Assess research methodology and user empathy).
• "Describe your experience with usability testing. What KPIs do you typically track, and how do you use the results to iterate on designs?" (Evaluate testing expertise and iterative design skills).
• "How do you ensure consistency and scalability in your designs, especially when working with a design system or component-based approach?" (Gauge understanding of design systems and best practices).

Company & Culture Questions:

• "What interests you about OnlinePajak and our mission to simplify tax compliance in Indonesia?" (Assess research and genuine interest).
• "How do you collaborate with Product Managers and Engineers? Describe a time you had a disagreement and how you resolved it." (Evaluate teamwork and communication skills).
• "How do you stay updated on design trends and best practices, particularly in the SaaS or FinTech space?" (Assess proactivity and continuous learning).

Portfolio Presentation Strategy:

• Structure: For each project, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Outcome.
• Visuals: Use high-quality screenshots, mockups, and interactive prototypes. Annotate key design decisions.
• Focus on Rationale: Be prepared to explain why you made specific design choices. Connect your decisions back to user needs and business goals.
• Be Honest About Challenges: Discuss any obstacles you faced and how you overcame them. This demonstrates resilience and problem-solving skills.
• Quantify Impact: If possible, use data (e.g., conversion rates, task completion times, user satisfaction scores) to demonstrate the success of your designs.

📝 Enhancement Note: Interviewers will be looking for not just design execution skills but also your ability to think critically, solve problems creatively, and collaborate effectively within a product team. Be ready to articulate your design process and the impact of your work.

📌 Application Steps

To apply for this Junior Product Designer position:

• Submit your application, including your resume and a link to your online portfolio, through the OnlinePajak Freshteam careers portal.
• Portfolio Customization: Ensure your portfolio prominently features 2-3 of your strongest end-to-end product design projects, ideally with SaaS application experience. Tailor your project descriptions to highlight your UX research, wireframing, prototyping (Figma/Sketch), UI design, and usability testing skills.
• Resume Optimization: Review your resume to ensure it clearly outlines your 2-4 years of relevant experience, highlighting achievements and responsibilities that align with the job description, using keywords like "user-centered design," "UX research," "prototyping," and "SaaS."
• Interview Preparation: Practice articulating your design process and rationale for key portfolio projects. Be ready to discuss how you gather user insights, conduct usability tests, and collaborate with cross-functional teams.
• Company Research: Familiarize yourself with OnlinePajak's mission, products, and target audience. Understand the challenges of tax compliance in Indonesia and how design can address them.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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