Junior Design Manager

📍 Job Overview

Job Title: Junior Design Manager Company: Hungry Jack's ® Pty Ltd Location: HJ Head Office, Woolloomooloo, NSW, Australia Job Type: FULL_TIME Category: Design Operations / GTM Operations (Design Management) Date Posted: 2025-11-10 Experience Level: Entry-Level (0-2 years) Remote Status: On-site

🚀 Role Summary

• This entry-level Design Manager role focuses on the operational execution of restaurant refurbishment projects within the Fast-Moving Consumer Goods (FMCG) and Quick Service Restaurant (QSR) sector.
• The position requires supporting the end-to-end design process, from initial concept development through to regulatory approvals and implementation, ensuring brand consistency and operational efficiency.
• Success in this role hinges on effective stakeholder management, meticulous attention to detail in design documentation, and a collaborative approach to problem-solving within a dynamic GTM environment.
• The role offers a unique opportunity to bridge design principles with business objectives, directly impacting customer experience and brand perception across a national restaurant portfolio.

📝 Enhancement Note: While the title is "Junior Design Manager," the description positions it as an entry-level role, implying significant training and mentorship. The focus on "refurbishment projects" and "capital works" suggests a strong operational and project management component within the design function, aligning it with GTM Operations and Design Operations.

📈 Primary Responsibilities

• Scope, design, and recommend capital works for existing restaurant refurbishments, ensuring alignment with brand standards and operational requirements.
• Develop and issue comprehensive briefs to external Architects and drafting firms for the creation of concept documentation and development consent submissions.
• Conduct thorough reviews of concept documentation in collaboration with internal Design and Operations teams to ensure feasibility and adherence to strategic objectives.
• Assist in the preparation of detailed capital approval reports for board review and decision-making processes, highlighting project scope, budget implications, and ROI potential.
• Collaborate with the National Architect to research, identify, and recommend the integration of current market décor trends and customer experience enhancements into the Hungry Jack's system.
• Act as a liaison between internal teams (Design, Operations) and external consultants (Architects, Drafting Firms, Local Authorities) to facilitate smooth project progression and timely approvals.
• Ensure all design recommendations and implemented changes adhere to brand guidelines, regulatory requirements, and operational best practices within the QSR sector.

📝 Enhancement Note: The responsibilities clearly outline a project management and operational execution focus for design initiatives within the QSR context. This involves managing external vendors, navigating internal approval processes, and ensuring designs are both aesthetically aligned and practically feasible for restaurant operations.

🎓 Skills & Qualifications

Education: Recently completed tertiary qualifications in Architecture, or a related design discipline (e.g., Interior Design, Urban Design, Building Design). A bachelor's degree is expected. Experience: 0-2 years of experience in a design-related field. Exposure through university projects, internships, or previous work experience in Retail or Hospitality Design is highly regarded.

Required Skills:

• Proficiency in CAD software (AutoCAD, Revit, or similar) for design development and documentation.
• Strong attention to detail, with a meticulous approach to reviewing and creating design documentation.
• Excellent organizational skills, with the ability to manage multiple tasks and work effectively under deadlines.
• Clear and concise verbal and written communication skills, essential for stakeholder engagement and brief development.
• Collaborative mindset, with the ability to work effectively within a team and with external partners.
• Eagerness to learn and develop commercial awareness within a fast-paced business environment.
• Innovative thinking and problem-solving capabilities with a passion for design and customer experience.

Preferred Skills:

• Prior exposure to Retail or Hospitality Design projects (academic or professional).
• Familiarity with Fast-Moving Consumer Goods (FMCG) or Quick Service Restaurant (QSR) operational environments.
• Basic understanding of building codes, local authority approval processes, and development consent procedures.
• Experience with project management principles or software.

📝 Enhancement Note: The qualifications are geared towards an entry-level candidate, emphasizing foundational design skills, software proficiency, and soft skills crucial for a collaborative, deadline-driven environment. The "highly regarded" skills point towards candidates who can hit the ground running with relevant industry exposure.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong understanding of design principles through academic or professional projects, showcasing concept development from ideation to final presentation.
• Include examples of CAD drawings, floor plans, and design visualizations that illustrate spatial planning and technical execution.
• Showcase projects that required consideration of brand standards, customer flow, and operational efficiency, particularly within retail or hospitality contexts.
• Present a clear thought process for problem-solving and decision-making in design challenges, highlighting analytical and strategic thinking.

Process Documentation:

• Ability to articulate the process of developing design briefs for external consultants, detailing information requirements and clarity expectations.
• Demonstrate understanding of design review processes, including stakeholder feedback incorporation and iterative design adjustments.
• Showcase familiarity with the stages involved in seeking regulatory approvals for building and design modifications.
• Provide examples of how design decisions are translated into actionable plans for implementation and project execution.

📝 Enhancement Note: For an entry-level role, the portfolio emphasis will be on demonstrating potential and foundational understanding of design processes rather than extensive professional experience. Projects that highlight an ability to translate brand and operational needs into tangible design solutions will be highly valued.

💵 Compensation & Benefits

Salary Range: As an entry-level position in Sydney, Australia, for a Junior Design Manager, a competitive salary range is estimated between AUD $60,000 - $80,000 per annum, depending on qualifications and any prior relevant experience.

Benefits:

• Career development and structured mentoring from senior design professionals.
• A collaborative and supportive team culture fostering professional growth.
• Opportunity to contribute to high-profile projects shaping a national brand's physical presence.
• Employee Assistance Programs providing confidential support services.
• Potential for workplace flexibility, balancing on-site requirements with personal needs.
• Staff food discounts, providing tangible benefits for employees within the Hungry Jack's network.

Working Hours: Standard full-time hours are typically 40 hours per week, with potential for some flexibility to accommodate project deadlines and operational needs, aligned with the on-site work arrangement.

📝 Enhancement Note: Salary is estimated based on typical entry-level design roles in the Sydney metropolitan area, considering the industry (QSR/FMCG) and the brand's prominence. Benefits listed are directly extracted from the provided text and supplemented with typical offerings for such roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Food & Beverage / Quick Service Restaurants (QSR) / Fast-Moving Consumer Goods (FMCG). Hungry Jack's is a prominent player in the Australian fast-food market, known for its burgers and extensive restaurant network. Company Size: Large Enterprise. Hungry Jack's operates hundreds of restaurants across Australia, employing thousands of individuals, indicating a significant organizational structure and operational scale. Founded: 1971. Founded by Jack Cowin, Hungry Jack's has a long-standing history and established presence in the Australian market, contributing to a culture that balances tradition with innovation.

Team Structure:

• The role is within an internal Design Team, likely comprising experienced Design Managers, potentially a National Architect, and support staff.
• This team will collaborate closely with Operations, Marketing, and Capital Works departments to ensure integrated project delivery.
• Reporting structure will likely be to a Senior Design Manager or Head of Design, with direct interaction with project stakeholders across various departments.

Methodology:

• Design decisions are driven by a blend of brand consistency, customer experience enhancement, operational efficiency, and commercial viability, particularly for refurbishment projects.
• Processes involve rigorous stakeholder consultation, vendor management, regulatory compliance, and data-driven recommendations for capital investment.
• A focus on continuous improvement and adaptation to market trends is evident in the responsibility to review and implement décor trends.

Company Website: https://www.hungryjacks.com.au/

📝 Enhancement Note: The company context highlights a well-established brand in a competitive industry. The internal design team's role is critical for maintaining brand identity and driving operational improvements through physical restaurant design, suggesting a structured yet dynamic work environment.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level / Junior. This role is positioned as a launchpad for a career in design management within the QSR/FMCG sector, with a clear focus on learning and development. Reporting Structure: The Junior Design Manager will report to a more senior member of the Design Team (e.g., Senior Design Manager or National Architect), receiving direct guidance and mentorship. They will also interface with various internal departments and external consultants. Operations Impact: The role directly influences the customer experience, brand perception, and operational efficiency of Hungry Jack's restaurants through thoughtful design of refurbishment projects. Successful implementation of design recommendations can lead to increased customer satisfaction, improved workflow for staff, and enhanced brand image, directly contributing to business success.

Growth Opportunities:

• Skill Advancement: Deepen expertise in architectural design software, project management methodologies, and QSR-specific design challenges.
• Industry Specialization: Develop a niche in retail/hospitality design, understanding the unique demands of high-volume, customer-facing environments.
• Leadership Potential: Progress to Senior Design Manager roles, leading projects, managing teams, and contributing to strategic design direction for the brand.
• Cross-Functional Exposure: Gain exposure to operations, marketing, and capital investment decision-making processes, broadening business acumen.

📝 Enhancement Note: The role is explicitly designed for career growth within Hungry Jack's, with mentorship and structured development pathways highlighted as key benefits. This suggests a company that invests in its talent and provides clear progression routes for individuals starting in operational design roles.

🌐 Work Environment

Office Type: Corporate Head Office. The role is based at the HJ Head Office in Woolloomooloo, NSW, indicating a professional office setting. Office Location(s): HJ Head Office, Woolloomooloo, NSW, Australia. Located within Sydney, providing access to a vibrant urban environment and professional networks.

Workspace Context:

• Collaborative Environment: The role emphasizes working within a team and with external stakeholders, suggesting an office layout that supports collaboration, meetings, and shared project work.
• Operations Tools & Technology: Access to necessary CAD software, project management tools, and typical office IT infrastructure will be provided.
• Team Interaction: Opportunities for regular interaction with the internal Design Team, Operations representatives, and other head office departments are expected, facilitating knowledge sharing and integrated project execution.

Work Schedule: The role is full-time (40 hours/week) and primarily on-site. While standard office hours apply, there may be occasional requirements to adapt schedules to meet critical project deadlines or participate in site visits.

📝 Enhancement Note: The on-site requirement at a corporate head office suggests a structured work environment focused on in-person collaboration and direct supervision, typical for entry-level roles where mentorship is a key component.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and cover letter, focusing on educational background, any relevant design experience (academic or professional), and technical skills (CAD proficiency).
• Portfolio Review: Candidates will likely be asked to present a portfolio showcasing design projects. Emphasis will be on demonstrating design thinking, technical execution, and understanding of spatial and operational considerations.
• Competency-Based Interviews: Questions will assess problem-solving abilities, communication skills, collaboration style, and understanding of design's impact on business objectives. Expect scenario-based questions related to design challenges and stakeholder management.
• Team/Manager Interview: Assessment of cultural fit, enthusiasm for the brand, and potential for growth within the team and organization.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 strong projects that best demonstrate your design process, technical skills (CAD), and understanding of user/customer experience, especially if any relate to retail or hospitality.
• Tell a Story: For each project, clearly explain the brief, your approach, the challenges faced, your solutions, and the outcome. Focus on your individual contribution.
• Showcase Technical Proficiency: Include clear examples of CAD drawings, floor plans, and renderings. Annotate them to explain design decisions.
• Highlight Brand Awareness: If possible, demonstrate an understanding of how design impacts brand identity and customer perception, relevant to a brand like Hungry Jack's.
• Be Prepared for Questions: Anticipate questions about your design choices, problem-solving methods, and how you handle feedback.

Challenge Preparation:

• Familiarize Yourself: Research Hungry Jack's brand, recent store designs or refurbishments, and the QSR industry. Understand their commitment to brand standards and customer experience.
• Practice Design Scenarios: Think about common design challenges in refurbishing existing spaces, such as budget constraints, operational disruptions, or specific site limitations.
• Articulate Your Process: Be ready to clearly explain your design methodology, from initial concept to final technical drawings, emphasizing efficiency and stakeholder communication.

📝 Enhancement Note: The interview process is expected to be rigorous, focusing on both technical design skills and the candidate's ability to operate within a corporate structure. The portfolio is a critical component for demonstrating practical application of design principles in a relevant context.

🛠 Tools & Technology Stack

Primary Tools:

• CAD Software: High proficiency required in AutoCAD, Revit, or similar architectural design and drafting software. This is central to producing design documentation and briefs.
• Design & Visualization Software: Familiarity with tools like SketchUp, 3ds Max, or Adobe Creative Suite (Photoshop, Illustrator) for concept development, rendering, and presentation materials.
• Project Management Tools: Exposure to project management software (e.g., Asana, Trello, MS Project) is beneficial for tracking tasks, deadlines, and stakeholder communications.

Analytics & Reporting:

• While not a primary analytics role, an understanding of how design impacts business metrics (e.g., customer traffic, dwell time, sales per square foot) is advantageous.
• Ability to assist in preparing data for capital approval reports, which may involve basic data synthesis.

CRM & Automation:

• Not directly applicable for this design-focused role, but awareness of how design integrates with customer experience platforms or operational systems might be a plus.

📝 Enhancement Note: The technology stack is heavily focused on design software, particularly CAD. Candidates are expected to be proficient in these tools as they are essential for creating design documentation and communicating design intent to external partners.

👥 Team Culture & Values

Operations Values:

• Brand Integrity: Upholding and enhancing the Hungry Jack's brand identity through consistent and high-quality design.
• Customer Focus: Prioritizing the customer experience in all design decisions, ensuring restaurants are welcoming, functional, and appealing.
• Efficiency & Practicality: Designing solutions that are not only aesthetically pleasing but also operationally sound, cost-effective, and easy to maintain within a QSR environment.
• Collaboration: Working harmoniously with internal teams and external partners to achieve shared project goals.
• Innovation: Continuously seeking new ideas and approaches to improve restaurant design and meet evolving market trends.

Collaboration Style:

• Cross-Functional Integration: The team works closely with Operations, Marketing, and Capital Works to ensure designs meet diverse business needs and are executable.
• Vendor Partnership: A professional and clear communication style is crucial when briefing and managing external Architects and drafting firms.
• Feedback-Driven: Openness to receiving and incorporating feedback from stakeholders during design reviews to refine concepts and ensure project success.

📝 Enhancement Note: The values and collaboration style highlight a results-oriented culture that balances creativity with practical business needs, emphasizing teamwork and a strong connection to the brand's customer-facing operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design Vision with Operational Constraints: Ensuring creative design solutions are practical, cost-effective, and meet the operational demands of a high-volume QSR.
• Navigating Approval Processes: Managing timelines and requirements for internal capital approvals and external development consents, which can be complex and lengthy.
• Adapting to Existing Structures: Working with established restaurant layouts and infrastructure during refurbishments, requiring creative problem-solving within existing parameters.
• Keeping Pace with Trends: Continuously researching and integrating current décor and customer experience trends into a large, established brand like Hungry Jack's.

Learning & Development Opportunities:

• Mentorship Program: Direct guidance from experienced Design Managers and the National Architect provides invaluable practical learning.
• Industry Exposure: Gaining hands-on experience in the QSR/FMCG sector, understanding its unique operational and design considerations.
• Project Management Skills: Developing skills in scope management, stakeholder liaison, and timeline adherence through direct involvement in refurbishment projects.
• Commercial Acumen: Learning how design decisions impact business outcomes, capital expenditure, and ROI within a corporate setting.

📝 Enhancement Note: The challenges are typical for operational design roles in large organizations, emphasizing the need for adaptability, strong problem-solving, and effective stakeholder management. The growth opportunities are clearly linked to overcoming these challenges and developing within the company's structure.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing requirements (e.g., aesthetics vs. budget, brand standards vs. site limitations) in a design project. How did you resolve it?" (Focus on problem-solving, negotiation, and prioritization).
• "How would you approach developing a design brief for an external architect to ensure they understand Hungry Jack's brand and operational needs for a restaurant refurbishment?" (Assess communication, understanding of brief requirements, and brand alignment).
• "Walk me through your process for reviewing design documentation from an external firm. What key elements would you look for to ensure it meets project objectives?" (Evaluate technical review skills, attention to detail, and understanding of design stages).

Company & Culture Questions:

• "What interests you about working for Hungry Jack's specifically, and how do you see your design skills contributing to our brand?" (Research company history, values, and recent initiatives; connect your skills to their goals).
• "Describe your ideal team environment and how you contribute to a collaborative culture." (Highlight teamwork, communication, and a proactive approach to group work).
• "How do you stay updated on current design trends, and how might you propose integrating them into a QSR environment like Hungry Jack's?" (Showcase passion for design and proactive learning, demonstrate strategic thinking).

Portfolio Presentation Strategy:

• Concise Storytelling: For each project, aim for a 2-3 minute overview. Clearly state the objective, your role, the solution, and the outcome.
• Highlight Key Skills: Ensure your presentation explicitly showcases your CAD proficiency, design thinking, and any relevant retail/hospitality experience.
• Focus on Process: Explain how you arrived at your design solutions, not just what the final design is. This demonstrates your problem-solving approach.
• Address Brand Relevance: If you have relevant projects, draw parallels to how your approach could benefit a brand like Hungry Jack's. Be ready to discuss how design impacts customer experience and operational flow.

📝 Enhancement Note: Interview preparation should focus on demonstrating practical application of design skills, understanding of operational constraints, and enthusiasm for the Hungry Jack's brand. The portfolio is key to showcasing technical and creative capabilities.

📌 Application Steps

To apply for this Junior Design Manager position:

• Submit your application through the provided Workday portal link.
• Customize Your Resume: Highlight your completed tertiary qualifications in Architecture or a related design discipline. Emphasize any relevant coursework, projects, or internships in retail, hospitality, or spatial design. Quantify achievements where possible.
• Prepare Your Design Portfolio: Curate your strongest academic or professional design projects. Ensure it includes examples of CAD work, concept development, and any projects that demonstrate an understanding of customer experience or operational flow. Be ready to present this digitally or in person.
• Research Hungry Jack's: Understand their brand, recent store designs, and their position in the QSR market. Think about how design contributes to their overall customer proposition.
• Practice Interview Responses: Prepare for questions about your design process, problem-solving skills, ability to work with stakeholders, and enthusiasm for the role and company. Be ready to articulate the value of design in a commercial context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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