(Junior) Consultant (m/w/d) UX Writing / Technical Writing Automotive

📍 Job Overview

Job Title: (Junior) Consultant (m/w/d) UX Writing / Technical Writing Automotive

Company: SI & Usaneers

Location: Ingolstadt, Bavaria, Germany & Munich, Bavaria, Germany

Job Type: Full-Time

Category: UX Writing / Technical Writing - Automotive Sector

Date Posted: March 18, 2026

Experience Level: Junior (0-2 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on the strategic conception and enhancement of digital voice assistants within the automotive sector, leveraging advanced Large Language Model (LLM) technologies.

• Responsibilities include identifying and defining innovative, customer-centric use cases, and designing comprehensive, multimodal interaction concepts that integrate voice, touch, and visual interfaces.

• The position requires close collaboration with functional leads and interdisciplinary development teams to ensure seamless integration of UX writing and technical communication principles.

• Candidates will be involved in the planning, execution, and management of functional quality assurance measures, including multilingual testing and project coordination with internal and external partners.

📝 Enhancement Note: While the title indicates "Consultant," the "Junior" designation and the focus on specific tasks like conception, design, and quality assurance suggest a specialist role within a consulting firm, rather than a client-facing strategic advisory role typical of senior consultants. The emphasis on LLM technologies and automotive applications positions this role firmly within the intersection of AI, UX, and technical communication.

📈 Primary Responsibilities

• Conceive, develop, and refine digital voice assistant functionalities for the automotive industry, utilizing state-of-the-art LLM technologies.

• Identify and articulate innovative, customer-centric use cases that enhance the in-vehicle user experience.

• Design and specify holistic, multimodal interaction concepts, encompassing voice, touch, and visual interface elements.

• Shape, document, and validate speech dialogues throughout the entire user journey, ensuring clarity, accuracy, and usability.

• Engage in close technical and functional alignment with product owners and interdisciplinary development teams to drive project success.

• Plan, manage, and execute functional quality assurance measures, including comprehensive multilingual testing on prototypes and test setups.

• Undertake project management responsibilities, including the coordination and supervision of internal and external project partners.

📝 Enhancement Note: The responsibilities highlight a blend of strategic UX thinking (use case definition, interaction concepts) and technical execution (LLM application, dialogue design, quality assurance), typical for specialized roles within user experience consulting firms. The mention of "blue chip companies" as clients suggests a high standard of work and client management.

🎓 Skills & Qualifications

Education:

Experience:

• Demonstrated interest in modern language assistance systems, with ideally some practical experience in this area.

• Exposure to or strong interest in innovative technologies, particularly Artificial Intelligence (AI) and its application within the automotive sector.

Required Skills:

• Native-level German language proficiency and excellent written and spoken English skills are essential for clear communication and documentation.

• Strong communication and presentation skills, crucial for articulating complex ideas to diverse stakeholders.

• Independent and structured work approach, enabling efficient contribution to project goals.

• Enjoyment of collaborative work within agile team environments.

• Analytical thinking capabilities to dissect problems and develop effective solutions.

• Solution-oriented mindset focused on achieving project objectives.

Preferred Skills:

• Hands-on experience with UX writing principles and technical documentation for complex systems.

• Familiarity with LLM technologies and their application in conversational AI.

• Experience with user journey mapping and dialogue flow design.

• Knowledge of A/B testing or other validation methods for user interfaces.

📝 Enhancement Note: The requirements emphasize a strong linguistic and human-computer interaction foundation, coupled with a keen interest in AI and automotive technology. The blend of academic background and practical interest suggests the role is suitable for recent graduates or early-career professionals looking to specialize. Native German and strong English are critical for global automotive clients.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate examples of UX writing for digital interfaces, showcasing an ability to craft clear, concise, and user-friendly microcopy.

• Include case studies or project examples that highlight the process of designing and specifying conversational flows or dialogue systems.

• Showcase any experience with HMI/UX design tools (e.g., Figma) through mockups or design artifacts.

Process Documentation:

• Illustrate your approach to defining user requirements and translating them into functional specifications for digital products.

• Provide examples of how you have contributed to or managed quality assurance processes, particularly for linguistic or interactive elements.

• If applicable, showcase experience with agile methodologies and how you contribute to iterative development cycles.

📝 Enhancement Note: While a formal portfolio isn't explicitly requested, candidates are strongly advised to prepare examples of their UX writing, technical writing, and dialogue design work. The emphasis on LLM technologies and automotive use cases means demonstrating an understanding of complex technical concepts and user-centric language is key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Teamwork & Culture: Collaborative team environment, family-like atmosphere, flat hierarchies, and regular team events.

• Work-Life Balance: Mobile working options, flexible working hours, trust-based working hours, opportunities for Workation and Sabbatical.

• Health & Wellness: Company supplementary health insurance, access to company doctors, joint sports events, and a subsidized EGYM Wellpass membership offering access to over 7,500 sports and wellness facilities (with a family option available).

• Perks & Discounts: Access to a Corporate Benefits portal for various discounts and the option to lease a JobRad (company bicycle).

• Retirement Planning: Support and consultation for company pension schemes.

• Modern Work Environment: Contemporary office spaces with good public transport connections.

• Standard Amenities: Complimentary coffee, fruit, water, and regular treats like cake.

Working Hours:

• The role is full-time, with an estimated 40 working hours per week. The company offers flexible working hours and trust-based working time, allowing for a degree of autonomy in managing one's schedule, which is beneficial for deep work and process optimization.

📝 Enhancement Note: The salary estimate is based on average junior-level consulting salaries in Germany, adjusted for the specialized skills (UX Writing, Technical Writing, AI/LLM) and the specific industry (Automotive). The comprehensive benefits package emphasizes employee well-being and work-life balance, aligning with modern workplace expectations.

🎯 Team & Company Context

🏢 Company Culture

Industry: User Experience Consulting & Consumer Research, with a strong focus on the Automotive sector.

Company Size: Approximately 230 employees, indicating a medium-sized, established consulting firm with international reach.

Founded: While the founding date is not specified, the company's focus on "blue chip companies" and its established presence suggest a history of delivering high-quality consulting services.

Team Structure:

• The company comprises around 230 employees, suggesting specialized teams for different areas of expertise, including UX Consulting, Consumer Research, and potentially dedicated project teams for major clients.

• The mention of "flat hierarchies" implies a collaborative and accessible management structure, encouraging direct communication and faster decision-making.

Methodology:

• The company integrates the user and consumer perspective into product and service development processes, emphasizing a user-centric design methodology.

• Their approach likely involves a blend of qualitative (e.g., user interviews, usability testing) and quantitative (e.g., data analysis, consumer research) methods to inform design decisions.

• Emphasis on agile teams suggests iterative development cycles and a flexible approach to project management, adapting to client needs and technological advancements like LLMs.

Company Website: usaneers.de

📝 Enhancement Note: SI & Usaneers positions itself as a specialized consultancy that bridges the gap between user needs and product development for major automotive manufacturers. The company culture appears to value expertise, collaboration, and employee well-being, which is attractive for professionals seeking impactful work in a supportive environment.

📈 Career & Growth Analysis

Operations Career Level: This is a Junior Consultant role, suitable for individuals with 0-2 years of experience. It serves as a foundational position for developing expertise in UX writing and technical writing specifically within the high-demand automotive and AI sectors.

Reporting Structure: The role likely reports to a senior consultant, project lead, or team manager within the UX consulting or technical writing division. Close collaboration with functional leads and interdisciplinary development teams is expected, indicating a matrixed reporting structure during project execution.

Operations Impact: The role directly impacts client success by ensuring that digital voice assistants and other automotive interfaces are intuitive, user-friendly, and effective. This contributes to improved customer satisfaction, enhanced product adoption, and ultimately, stronger brand loyalty for their "blue chip" automotive clients.

Growth Opportunities:

• Specialization: Deepen expertise in UX writing, technical writing, conversational AI, LLM applications, and automotive HMI design.

• Project Leadership: Progress to leading smaller projects or specific workstreams within larger client engagements.

• Client Engagement: Develop skills in client communication, requirement gathering, and presentation, potentially leading to more client-facing responsibilities.

• Skill Expansion: Gain exposure to broader UX consulting methodologies, consumer research techniques, and other areas within the company's service offerings.

📝 Enhancement Note: The career path is clearly geared towards specialization within a high-growth area (AI in Automotive UX). The "Junior Consultant" title suggests a structured learning and development path, with opportunities to grow into more senior or specialized roles within the firm.

🌐 Work Environment

Office Type: The company operates modern offices in Ingolstadt and Munich, described as having good connectivity. This suggests a professional, well-equipped workspace conducive to focused work and collaboration.

Office Location(s):

• Ingolstadt: Marie-Curie-Straße 22, 85055

• Munich: Mies-van-der-Rohe-Straße Design Offices Highlight Towers 6, 80807

These locations are strategic, placing the company near major automotive hubs and technology centers in Bavaria.

Workspace Context:

• The environment is described as having a "family-like atmosphere" with "flat hierarchies," promoting open communication and approachability.

• Access to modern offices and technology is implied, supporting efficient execution of tasks related to UX design tools and technical documentation.

Work Schedule:

• Full-time employment with flexible working hours and trust-based working time are offered. This allows for a degree of autonomy in managing daily schedules, which is beneficial for deep work sessions required for technical writing and UX design, while accommodating collaborative needs.

📝 Enhancement Note: The hybrid work model, combined with flexible hours and modern office amenities, suggests a forward-thinking workplace that balances employee autonomy with the need for in-person collaboration and team cohesion, especially critical for client-facing consulting work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely involves a review of your CV and potentially a brief introductory call to assess basic qualifications and interest.

• Technical/Skills Interview: Expect discussions focused on UX writing principles, technical writing experience, understanding of linguistics, and familiarity with automotive HMI and AI technologies. This may involve case study discussions or problem-solving exercises.

• Portfolio Presentation: You may be asked to present examples of your work (UX writing samples, dialogue designs, technical documentation) to demonstrate your skills and thought process.

• Team/Cultural Fit Interview: An opportunity to meet potential team members and discuss how you work in agile teams, your communication style, and alignment with the company's values.

• Final Interview: Potentially with a senior manager or HR to discuss role specifics, career aspirations, and finalize terms.

Portfolio Review Tips:

• Curate 2-3 strong examples of UX writing for digital interfaces or conversational AI. Focus on clarity, conciseness, and user-centricity.

• If you have technical writing samples, select those that demonstrate your ability to explain complex technical concepts clearly.

• Prepare to walk through your design process for a specific use case – how you identified requirements, designed the interaction, and validated the language.

• Highlight any experience with LLM technologies or automotive HMI. If limited, emphasize your understanding of AI principles and eagerness to learn.

Challenge Preparation:

• Be prepared for a potential task involving writing microcopy for a specific automotive feature or designing a dialogue flow for a common in-car interaction.

• Practice articulating your thought process clearly and concisely, explaining the rationale behind your linguistic and design choices.

• Familiarize yourself with common automotive use cases for voice assistants (e.g., navigation, climate control, infotainment).

• Research SI & Usaneers' client base and recent trends in automotive UX and AI to tailor your responses.

📝 Enhancement Note: The interview process will likely assess both technical proficiency in UX writing and technical communication, as well as cultural fit within an agile, client-focused consulting environment. A well-prepared portfolio demonstrating relevant skills is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• UX/HMI Design Tools: Figma is explicitly mentioned as a beneficial tool, implying its use for wireframing, prototyping, and collaborative design. Proficiency or familiarity with similar tools (e.g., Sketch, Adobe XD) would also be valuable.

• Documentation Tools: While not specified, standard technical documentation tools (e.g., Confluence, MadCap Flare, Oxygen XML Editor) might be used. Familiarity with collaborative documentation platforms is key.

• Project Management Software: Given the mention of agile teams, tools like Jira, Asana, or Trello are likely used for task tracking and workflow management.

Analytics & Reporting:

• User Feedback Platforms: Tools for collecting and analyzing user feedback (e.g., surveys, A/B testing results) may be utilized.

• Analytics Dashboards: Experience with data visualization tools (e.g., Tableau, Power BI) could be helpful for understanding user interaction data, though not explicitly required.

CRM & Automation:

• LLM Technologies: A core requirement is understanding and working with modern Large Language Models (LLMs). Specific platforms or APIs (e.g., OpenAI's GPT, Google AI, custom models) may be involved.

• Version Control Systems: Familiarity with Git for managing code or documentation versions might be relevant, especially if working closely with development teams.

📝 Enhancement Note: The technology stack emphasizes design and collaboration tools, with a strong focus on LLM technologies. Candidates should highlight any experience with AI platforms, conversational design interfaces, and standard UX/technical documentation software.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value, evident in the company's mission to integrate the user and consumer perspective into product development. This translates to prioritizing user needs and experience in all design and writing decisions.

• Collaboration: Emphasized through "Teamwork Makes The Dream Work," flat hierarchies, and agile team structures. This value promotes open communication, mutual support, and collective problem-solving.

• Innovation & Technology: A clear passion for innovative technologies, particularly AI, and their application in industries like automotive. This encourages continuous learning and exploration of new solutions.

• Quality & Expertise: Serving "blue chip companies" implies a strong commitment to delivering high-quality, expert-level consulting services. This means valuing precision, thoroughness, and a results-driven approach.

• Agility & Adaptability: Working in dynamic environments and agile teams requires flexibility, responsiveness, and a proactive approach to change.

Collaboration Style:

• The company fosters a collaborative and supportive team environment, described as "family-like." This suggests an open-door policy and a culture where team members feel comfortable sharing ideas and seeking help.

• Cross-functional collaboration is integral, with project teams composed of individuals from various disciplines working towards common client goals.

• Agile methodologies likely guide team interactions, promoting iterative work, regular feedback loops, and shared responsibility for project outcomes.

📝 Enhancement Note: The company culture appears to be a significant selling point, blending professional excellence with a supportive and engaging atmosphere. Candidates who thrive in collaborative, innovative, and user-focused environments will likely find SI & Usaneers a good fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving Technology: Staying current with the fast-paced advancements in LLM technologies and AI applications in the automotive sector requires continuous learning.

• Balancing User Needs with Technical Constraints: Effectively translating complex technical capabilities (like LLMs) into intuitive and user-friendly language for diverse automotive users.

• Multimodal Interaction Design: Integrating voice, touch, and visual interfaces seamlessly can be complex, requiring careful consideration of context and user flow.

• Cross-Functional Alignment: Ensuring consistent messaging and user experience across different departments and development teams within client organizations.

• Multilingual Considerations: Managing and ensuring quality across multiple languages for global automotive markets.

Learning & Development Opportunities:

• Specialized Training: Opportunities to deepen expertise in UX writing, technical writing, AI/LLM applications, and human-computer interaction through internal and external resources.

• Industry Exposure: Working with leading automotive companies provides invaluable insights into cutting-edge product development and industry trends.

• Mentorship: Access to experienced consultants and team leads for guidance and skill development.

• Project Diversity: Exposure to a variety of projects and client challenges that broaden practical experience and problem-solving capabilities.

📝 Enhancement Note: The role presents exciting challenges at the forefront of AI and automotive technology, offering significant opportunities for professional growth and specialization in a high-demand field.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex technical concept you had to explain to a non-technical audience. How did you approach it, and what was the outcome?" (Focus on your communication and simplification skills).

• "Imagine you are designing the voice interaction for a new in-car navigation feature. What are the key considerations, and how would you structure the dialogue?" (Assess your UX thinking and dialogue design approach).

Company & Culture Questions:

• "Why are you interested in SI & Usaneers specifically, and what attracts you to our focus on automotive UX consulting?" (Show research into the company and genuine interest).

• "Describe your experience working in agile teams. What are the benefits and challenges, and how do you contribute to team success?" (Highlight your collaborative spirit and adaptability).

Portfolio Presentation Strategy:

• Select work samples that best showcase your UX writing clarity, technical documentation skills, and any experience with conversational design or AI.

• For each sample, explain the context, your role, the problem you were solving, your approach (including any research or user considerations), and the impact of your work.

• Be prepared to discuss your thought process behind specific word choices or dialogue flows, demonstrating your rationale.

• If you have limited direct experience with LLMs or automotive, focus on transferable skills like logical structuring, clear communication, and user empathy.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of UX writing principles, technical communication skills, an aptitude for AI and automotive technology, and a collaborative, growth-oriented mindset.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Personio portal.

• Resume Optimization: Tailor your resume to highlight relevant academic background (linguistics, computer science, human factors), any experience with UX writing, technical writing, AI, or the automotive industry. Quantify achievements where possible.

• Portfolio Preparation: Assemble a concise portfolio showcasing 2-3 examples of your UX writing, technical documentation, or dialogue design work. Be ready to present and discuss these during the interview.

• Company Research: Thoroughly review the SI & Usaneers website (usaneers.de) to understand their mission, services, client portfolio, and company culture. Prepare specific questions based on your research.

• Interview Practice: Practice articulating your skills, experiences, and motivations, particularly focusing on how they align with the requirements of a Junior Consultant role in UX Writing/Technical Writing for the automotive sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.