Intern, IT (UX Design)

📍 Job Overview

Job Title: Intern, IT (UX Design) Company: Scoot Location: Singapore HQ, Singapore Job Type: Full-Time, Intern Category: User Experience (UX) Design Operations Date Posted: February 11, 2026 Experience Level: 0-2 Years Remote Status: On-site

🚀 Role Summary

• This internship focuses on integrating cutting-edge AI technologies into the UX/UI design workflow, offering a unique opportunity for aspiring designers to contribute to innovative user experiences.
• The role involves close collaboration with senior designers to transform conceptual ideas into polished, high-fidelity visual designs ready for engineering implementation.
• A key aspect of this position is contributing to the maintenance and evolution of Scoot’s established design systems and style guides, ensuring brand consistency and design efficiency.
• The intern will actively engage in user research and usability testing, providing valuable insights to inform design decisions and product improvements.
• This role emphasizes leveraging Generative AI tools to accelerate the design process by creating diverse design variations, mapping user journeys, and generating prototype content.

📝 Enhancement Note: This role is specifically for an intern, indicating a focus on learning and development within a structured team environment. The emphasis on AI integration suggests a forward-thinking approach to design operations, requiring adaptability and a willingness to explore emerging technologies. The target candidate is likely early in their career, seeking hands-on experience in a dynamic, technology-driven field.

📈 Primary Responsibilities

• Collaborate with senior UX/UI designers to translate conceptual wireframes and user flows into high-fidelity, visually compelling designs and interactive prototypes.
• Contribute to the development, maintenance, and documentation of Scoot’s comprehensive design systems, component libraries, and style guides.
• Actively participate in and support user research initiatives, including planning, conducting, and synthesizing findings from usability testing sessions and user interviews.
• Utilize and experiment with Generative AI tools to rapidly create multiple design variations, generate user journey maps, and produce content for prototypes, thereby enhancing design ideation and efficiency.
• Co-create and document a novel UX workflow that effectively integrates AI capabilities for ideation, user research synthesis, and creative problem-solving, aiming to streamline the design process.
• Conduct research on emerging AI tools and techniques relevant to UX/UI design, evaluating their potential impact and demonstrating their application to the Product Design team.
• Assist in preparing design assets and specifications for handoff to engineering teams, ensuring clear communication and accurate implementation of design intent.
• Participate in design critiques and reviews, providing constructive feedback and incorporating feedback from stakeholders to refine designs.

📝 Enhancement Note: The responsibilities highlight a blend of foundational UX/UI tasks and innovative AI integration. This suggests the intern will not only perform standard design duties but also be instrumental in exploring and documenting new AI-driven design processes. The emphasis on documentation and co-creation of workflows points to a role that contributes to the team's operational efficiency and future strategy.

🎓 Skills & Qualifications

Education:

• Pursuing a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field.
• Strong academic record demonstrating a solid understanding of design principles and user-centered methodologies.

Experience:

• 0-2 years of experience in UX/UI design, or a demonstrated strong portfolio showcasing relevant projects and skills.
• Previous internship experience in a design-related field is a plus.

Required Skills:

• Proficiency in modern design and prototyping tools, with a strong preference for Figma.
• Solid understanding of Design Thinking methodologies and core UX principles.
• Demonstrated ability in Visual Design, including layout, typography, color theory, and iconography.
• Experience with Prototyping tools to create interactive user flows and mockups.
• Familiarity with Generative AI tools applicable to design or content creation (e.g., Midjourney, DALL-E, ChatGPT for content ideation).
• Excellent collaboration and communication skills, with the ability to work effectively within a team environment.
• Ability to translate user needs and business requirements into intuitive and engaging user interfaces.

Preferred Skills:

• Experience with user research methodologies and usability testing.
• Knowledge of design systems and their implementation.
• Familiarity with AI-driven design tools or workflows.
• Understanding of front-end development principles (HTML, CSS, JavaScript) to better inform design feasibility.
• Ability to contribute to the maintenance of style guides and design documentation.

📝 Enhancement Note: The requirements emphasize practical tool proficiency (Figma) and foundational design knowledge. The inclusion of "Generative AI tools" as a requirement, even if just "familiarity," signals the company's strategic focus on leveraging AI in design. The "0-2 years" experience level clearly defines this as an entry-level, internship opportunity, where eagerness to learn and foundational skills are prioritized over extensive experience.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated collection of design projects that demonstrate proficiency in UX/UI design principles and visual design execution.
• Projects should highlight the candidate's ability to solve user problems and create intuitive interfaces, showcasing the design process from research to final output.
• Include examples of wireframes, user flows, mockups, and interactive prototypes, with clear explanations of design decisions and rationale.
• Showcase experience with design tools, particularly Figma, demonstrating mastery of its features for layout, prototyping, and collaboration.
• For this role, ideally, include any projects that explore or utilize AI tools in the design process, even if experimental.

Process Documentation:

• The intern will be expected to contribute to the documentation of new AI-integrated UX workflows, detailing steps, tools used, and expected outcomes.
• Familiarity with documenting design processes, including user research findings, design iterations, and final specifications, is beneficial.
• Understanding how design systems and style guides function as operational processes for maintaining consistency and efficiency across projects.

📝 Enhancement Note: While this is an internship, a portfolio is crucial. The emphasis here is on demonstrating the process and problem-solving aspects of design, not just the final visual output. The explicit mention of AI tools in the portfolio requirement is a key differentiator, indicating that candidates who can showcase any AI experimentation in their design work will have a distinct advantage.

💵 Compensation & Benefits

Salary Range:

• As this is an internship position, compensation will be provided on a stipend basis, reflecting industry standards for interns in Singapore. Intern stipends typically range from SGD 800 to SGD 1,500 per month, depending on the specific responsibilities, duration, and the company's compensation structure.
• This range is an estimate based on typical internship compensation in Singapore's tech and design sectors.

Benefits:

• Opportunity to gain hands-on experience in a leading airline company, working on real-world design challenges.
• Mentorship from experienced UX/UI designers and product development professionals.
• Exposure to cutting-edge AI technologies and their application in design.
• Networking opportunities within the aviation and technology industries.
• Potential for future career opportunities within Scoot, based on performance and business needs.
• Access to company facilities and potential employee perks, as applicable to interns.
• Professional development through workshops and learning sessions.

Working Hours:

• Standard full-time internship hours, typically 5 days a week, Monday to Friday.
• Expected working hours are approximately 40 hours per week.
• Flexibility may be offered based on project needs and team coordination, but the role is primarily on-site.

📝 Enhancement Note: Salary information is not provided, so an estimated range based on industry standards for internships in Singapore has been included. The benefits are framed to appeal to an intern's desire for learning, experience, and career advancement, with a strong emphasis on the unique aspects of this role (AI, airline industry).

🎯 Team & Company Context

🏢 Company Culture

Industry: Aviation (Low-Cost Carrier Airline) Company Size: Scoot is part of the larger Singapore Airlines Group, operating as a distinct low-cost carrier. The company employs a significant number of staff, indicating a substantial organizational structure with various departments and teams. Founded: Scoot was established in 2011 and began operations in 2012. It has since grown to become a prominent player in the Asia-Pacific low-cost travel market.

Team Structure:

• The intern will be part of the Product Design team, likely nested within the broader IT or Digital Transformation department.
• This team typically comprises senior UX/UI designers, product managers, researchers, and potentially interaction designers.
• Collaboration is expected with cross-functional teams, including engineering, marketing, and product development, to ensure seamless integration of design solutions.
• Reporting will be to a senior designer or a design lead who will provide guidance and oversight.

Methodology:

• Scoot, as a modern airline, likely employs agile methodologies for product development and design, emphasizing iterative progress and rapid feedback loops.
• A user-centered design approach is paramount, focusing on understanding customer needs and pain points to enhance the travel experience.
• The integration of AI suggests an experimental and data-driven approach to innovation, pushing the boundaries of traditional design processes.
• Emphasis on maintaining a consistent brand identity and user experience across all digital touchpoints, managed through robust design systems.

Company Website: https://www.flyscoot.com/

📝 Enhancement Note: The company context as a low-cost carrier in the aviation industry is important. It implies a focus on efficiency, user experience optimization for a broad customer base, and digital innovation to drive competitive advantage. The integration of AI within this context suggests a strategic effort to modernize operations and customer interaction.

📈 Career & Growth Analysis

Operations Career Level: Internship

• This role is designed for individuals early in their UX/UI design career, providing foundational experience and exposure to professional design practices within a corporate environment. It's an entry point into the field of operations within a technology-focused team.

Reporting Structure:

• The intern will report to a Senior UX/UI Designer or a Design Lead, who will provide direct supervision, mentorship, and project assignments.
• This structure ensures guidance and learning opportunities, allowing the intern to develop under the tutelage of experienced professionals.

Operations Impact:

• While an intern's direct impact is typically developmental, their contributions to design projects, research synthesis, and AI workflow exploration can influence product improvements and team efficiency.
• Innovative ideas and fresh perspectives from the intern can contribute to shaping future user experiences and identifying new operational efficiencies through AI.

Growth Opportunities:

• Skill Development: Deepen expertise in UX/UI design principles, Figma, and user research methodologies. Gain practical experience in applying AI tools to design challenges.
• Industry Exposure: Learn about the aviation industry and the specific user needs of airline passengers. Understand how technology and design drive operational improvements in this sector.
• Career Foundation: Build a professional portfolio with real-world projects, establish industry connections, and gain insights into potential career paths within UX design, product development, or operations.
• Networking: Interact with professionals across different departments, fostering a strong professional network.

📝 Enhancement Note: The growth analysis focuses on the developmental aspect of an internship. The "operations impact" acknowledges that even at an intern level, contributions can be meaningful, especially in areas of innovation like AI integration. The growth opportunities are framed to highlight the learning and networking benefits crucial for an early-career professional.

🌐 Work Environment

Office Type: Corporate Office Environment

• The role is based at Scoot’s Singapore HQ, indicating a professional office setting designed for collaboration and focused work.

Office Location(s):

• Singapore HQ: Specific location details would be provided upon offer, but it is situated within Singapore, a major business hub.

Workspace Context:

• Collaborative Environment: The Product Design team likely operates in an open-plan or hybrid office setup that encourages interaction, brainstorming sessions, and knowledge sharing among designers and with cross-functional teams.
• Tools and Technology: Access to modern design software (Figma, Adobe Creative Suite), collaboration platforms (Slack, Teams), and potentially AI tools and hardware for design experimentation.
• Team Interaction: Opportunities for regular team meetings, design critiques, project sync-ups, and informal discussions with colleagues, fostering a supportive and dynamic work atmosphere.

Work Schedule:

• The on-site work arrangement means regular office attendance is expected, typically Monday to Friday, aligning with standard business hours.
• This provides a structured environment for learning and consistent interaction with the team, crucial for an internship.

📝 Enhancement Note: The description of the work environment emphasizes the collaborative and tech-enabled nature of a modern design team within a corporate HQ. The on-site requirement is highlighted, underscoring the importance of in-person interaction for learning and team integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review based on resume and portfolio for essential skills and qualifications.
• Hiring Manager/Team Interview: Conversation with the hiring manager or a senior designer to assess technical skills, design thinking, understanding of UX principles, and familiarity with AI tools. This stage will likely involve discussing portfolio projects.
• Design Challenge/Case Study (Potentially): A practical exercise to evaluate problem-solving skills, design process, and ability to apply learned concepts. This might involve a small design task or a discussion around a hypothetical scenario.
• Final Interview: May involve meeting with additional team members or a department head to discuss cultural fit and long-term potential.

Portfolio Review Tips:

• Curate Select Projects: Showcase 3-5 of your strongest projects that best represent your skills in UX/UI design and problem-solving.
• Highlight Process: For each project, clearly articulate the problem, your role, the design process (research, ideation, iteration, testing), and the final solution. Use visuals effectively.
• Emphasize Figma Proficiency: Ensure your portfolio demonstrates your expertise with Figma, including complex layouts, interactive prototypes, and component usage.
• Showcase AI Exploration (if applicable): If you have any projects that involved using AI tools for design ideation, content generation, or workflow enhancement, highlight them. Explain your approach and learnings.
• Keep it Concise: Present your work clearly and concisely. Focus on the impact and your learning from each project.

Challenge Preparation:

• Understand Design Thinking: Be prepared to discuss your approach to problem-solving using the Design Thinking framework.
• Practice Figma: Ensure you are comfortable with Figma's core features and can quickly create mockups or prototypes.
• Research Scoot: Familiarize yourself with Scoot's current digital products (website, app) and identify potential areas for UX improvement.
• AI in Design: Be ready to discuss your understanding of how AI can be integrated into design workflows and your thoughts on potential applications.

📝 Enhancement Note: This section provides actionable advice for candidates, focusing on how to present their qualifications and prepare for the interview process, with specific guidance tailored to a UX design internship involving AI. The emphasis on the portfolio and design challenge preparation is critical for operations roles that require practical demonstration of skills.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, prototyping, and collaboration. Proficiency is essential.
• Adobe Creative Suite: Potentially used for asset creation, image editing, or other graphic design tasks (e.g., Photoshop, Illustrator).

Analytics & Reporting:

• User Research Platforms: Tools for conducting usability testing and gathering user feedback (e.g., UserTesting.com, Maze).
• Analytics Tools (Basic Familiarity): Understanding of how to interpret user data from tools like Google Analytics or product-specific analytics dashboards to inform design decisions.

CRM & Automation:

• Project Management Tools: Tools like Jira, Asana, or Trello for task management and workflow tracking.
• Collaboration Tools: Slack, Microsoft Teams for team communication and real-time collaboration.
• Generative AI Tools: Specific tools may vary, but familiarity with platforms for image generation (e.g., Midjourney, DALL-E), text generation (e.g., ChatGPT), or AI-assisted design plugins is highly valued.

📝 Enhancement Note: This section outlines the expected technical proficiency. The strong emphasis on Figma is a direct requirement. The inclusion of Generative AI tools is a key differentiator for this role, indicating the company's commitment to leveraging new technologies in its design operations.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to explore and implement new technologies, particularly AI, to enhance design processes and user experiences.
• User-Centricity: A deep commitment to understanding and serving the needs of Scoot's diverse customer base.
• Collaboration: A belief in the power of teamwork, open communication, and cross-functional partnerships to achieve common goals.
• Efficiency: A focus on streamlining workflows, optimizing processes, and leveraging tools to deliver high-quality design solutions effectively.
• Continuous Learning: An encouragement to stay curious, research emerging trends, and continuously develop skills in a rapidly evolving field.

Collaboration Style:

• Cross-functional Integration: Designers work closely with product managers, engineers, and marketing to ensure alignment and cohesive product development.
• Iterative Feedback: A culture of regular design reviews and constructive feedback sessions to refine designs and improve outcomes.
• Knowledge Sharing: Encouragement of sharing insights, best practices, and learnings about new tools and methodologies within the design team and beyond.

📝 Enhancement Note: The team culture section infers values and collaboration styles that align with a forward-thinking design team in a corporate setting, particularly one embracing AI. These values are crucial for operations roles where process and efficiency are key.

⚡ Challenges & Growth Opportunities

Challenges:

• Integrating AI into Traditional Workflows: Navigating the complexities of incorporating new AI tools and methodologies into established design processes while ensuring quality and efficiency.
• Balancing User Needs with Business Goals: Effectively translating diverse user needs and business objectives into practical, user-friendly design solutions within the context of a competitive airline market.
• Rapid Technological Evolution: Keeping pace with the fast-changing landscape of AI and design tools, requiring continuous learning and adaptation.
• Stakeholder Alignment: Effectively communicating design concepts and the value of AI integration to various stakeholders with different levels of technical understanding.

Learning & Development Opportunities:

• AI in Design Specialization: Gain practical experience and build a portfolio around AI-assisted design, a highly sought-after skill.
• Mentorship: Receive guidance from experienced UX/UI designers, accelerating professional growth and skill development.
• Industry Insights: Understand the unique design challenges and opportunities within the aviation industry.
• Professional Portfolio Building: Develop a robust portfolio with real-world projects that showcase design skills and innovative approaches.

📝 Enhancement Note: Identifying challenges and growth opportunities helps candidates understand the role's demands and potential benefits, especially in a specialized area like AI in design. This section is crucial for setting realistic expectations and highlighting the developmental aspects of the internship.

💡 Interview Preparation

Strategy Questions:

• AI Integration: "How do you envision AI tools transforming the UX design process, and what are some practical applications you've explored or would like to explore?" (Prepare to discuss specific AI tools and their potential impact on ideation, research synthesis, or asset generation.)
• Design Process: "Walk us through a UX project from your portfolio, detailing your thought process, the challenges you faced, and how you arrived at your final solution. How did you use Figma in this process?" (Be prepared to articulate your design thinking, problem-solving skills, and Figma proficiency.)
• User Research: "Describe your experience with user research or usability testing. What methods have you used, and how do your findings influence your design decisions?" (Focus on your understanding of user-centered design and data-driven iteration.)

Company & Culture Questions:

• "What interests you about Scoot and our move towards integrating AI into our design operations?" (Research Scoot's brand, recent initiatives, and express genuine enthusiasm for their direction.)
• "How do you approach collaboration within a design team and with cross-functional stakeholders?" (Provide examples of teamwork and communication, emphasizing your ability to work effectively with others.)

Portfolio Presentation Strategy:

• Structure Your Presentation: For each project, clearly outline the problem statement, your role, the design process, key decisions, challenges, and the final outcome.
• Demonstrate Figma Skills: Be ready to share your screen and walk through key aspects of your Figma files, showcasing your layout, prototyping, and component skills.
• Highlight AI Use Cases: If you have AI-related projects, explain the tools used, the benefits achieved, and any learnings or limitations.
• Focus on Impact: Quantify results where possible, or clearly articulate the qualitative improvements your design solutions brought about.

📝 Enhancement Note: These interview preparation tips are designed to guide candidates on how to effectively showcase their skills and fit for this specific role, emphasizing the unique AI component and the importance of a strong portfolio.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workday link, ensuring all sections of the application form are completed accurately.
• Tailor your resume to highlight relevant UX/UI design skills, experience with Figma, understanding of Design Thinking, and any exposure to Generative AI tools. Quantify achievements where possible.
• Prepare your portfolio, ensuring it showcases your best UX/UI design projects with a clear emphasis on your design process, problem-solving abilities, and proficiency in Figma. Include any AI-related design experiments if available.
• Familiarize yourself with Scoot's brand, digital presence, and any publicly available information on their use of technology or AI. This will help you tailor your responses during interviews.
• Practice articulating your design thinking, problem-solving approach, and how you would leverage AI tools within a design workflow, preparing specific examples from your portfolio or hypothetical scenarios.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.