Interior Design Consultant

📍 Job Overview

Job Title: Interior Design Consultant
Company: Explore RH Careers
Location: Oklahoma City, OK, United States
Job Type: Full Time
Category: Sales & Client Services / Interior Design
Date Posted: 2025-09-29T20:41:12
Experience Level: Mid-Level (2-5 years)
Remote Status: On-site

🚀 Role Summary

• Serve as a primary point of contact for high-net-worth clientele within a luxury retail environment, focusing on delivering an exceptional client experience.
• Drive sales initiatives and achieve fiscal goals by effectively qualifying leads and nurturing client relationships from initial contact through final product delivery.
• Collaborate closely with a dedicated Interior Design team to translate client needs into sophisticated design solutions, ensuring seamless project execution.
• Uphold and represent the RH lifestyle brand through impeccable communication, personal presentation, and a deep understanding of luxury market trends.
• Cultivate and manage a robust client base through proactive engagement and a commitment to exceeding design expectations.

📝 Enhancement Note: This role is positioned within the Sales & Client Services and Art & Design taxonomies, indicating a strong emphasis on client engagement, sales performance, and creative application of design principles within a luxury retail context. The "mid-level" experience suggests a need for demonstrated success in client-facing roles and a foundational understanding of design principles and luxury retail operations.

📈 Primary Responsibilities

• Engage with walk-in clientele, assessing their unique design needs and providing expert consultation on RH's luxury product offerings and services.
• Actively qualify potential clients and educate them on the comprehensive services offered by RH Interior Design, fostering a clear understanding of the design process.
• Take ownership of the entire client journey, from the initial consultation and needs assessment to the final product selection, order placement, and post-delivery follow-up.
• Proactively cultivate and nurture a loyal client base through personalized service, ongoing communication, and a commitment to building long-term relationships.
• Achieve and exceed established sales targets and fiscal goals through effective client management, strategic upselling, and a deep understanding of product value.
• Represent the RH brand with professionalism, embodying the luxury lifestyle through refined communication, impeccable personal appearance, and a keen eye for detail.
• Maintain a continuous and passionate interest in the luxury and design industry, staying abreast of emerging trends, new collections, and competitive market dynamics.
• Support the gallery's visual merchandising and quality standards, ensuring a cohesive and aspirational brand presentation that enhances the client experience.

📝 Enhancement Note: The responsibilities highlight a blend of direct sales, client relationship management, and design consultation. The emphasis on "owning all phases of the client experience" and "growing and maintaining a strong client base" points to a performance-driven role that rewards proactive client engagement and long-term relationship building, crucial for driving repeat business and referrals in the luxury sector.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a background in Art, Architecture, or Interior Design is highly preferred, providing a strong foundation for understanding design principles and client aesthetic needs.

Experience:

• Proven experience within a Design firm or the high-end furniture and luxury retail sector is preferred, demonstrating familiarity with luxury client expectations and product knowledge.
• A minimum of 2-5 years of relevant experience is anticipated for this mid-level role, with a focus on client interaction, sales, and design consultation.

Required Skills:

• Luxury Service Excellence: Ability to consistently deliver a high-touch, personalized client experience that aligns with luxury brand standards.
• Client Relationship Management: Skill in building, nurturing, and maintaining strong, long-term relationships with a diverse clientele.
• Product Expertise: Deep knowledge of RH's product lines, materials, craftsmanship, and design aesthetics to effectively advise clients.
• Communication Proficiency: Excellent verbal and written communication skills for clear, persuasive, and professional client interactions.
• Organizational Acumen: Highly organized with the ability to manage multiple client projects, tasks, and deadlines simultaneously.
• Collaboration: Ability to work effectively with internal teams, particularly the RH Interior Design department, to achieve client objectives.
• Results Orientation: A strong drive to achieve and exceed sales targets and fiscal goals.
• Strategic Thinking: Capacity to analyze client needs and market trends to develop effective design and sales strategies.
• Problem-Solving: Ability to identify challenges and devise creative solutions to meet client requirements and overcome obstacles.
• Mac Operating System & Google Suite Proficiency: Familiarity with Mac OS, iOS devices, Microsoft Office, and Google Applications for daily operations and client management.

Preferred Skills:

• Entrepreneurial Spirit: Proactive approach to client acquisition and business development, seeking opportunities to expand client base and drive revenue.
• Visual Standards Adherence: Keen eye for detail and commitment to maintaining high visual and quality standards within the gallery environment.
• Industry Interest: A genuine passion for and sustained interest in the luxury and design industries, including an awareness of current trends and innovations.
• Team Player Mentality: A collaborative mindset focused on collective success and contributing positively to the team environment.

📝 Enhancement Note: The requirements emphasize a blend of interpersonal skills, sales acumen, and design sensibility. The preference for specific educational and professional backgrounds in design fields suggests that candidates with a demonstrable passion for aesthetics and spatial planning will be highly regarded. Proficiency in Mac OS and Google Applications is a baseline requirement, indicating the company's tech environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Client Case Studies: Showcase successful client projects, detailing the initial client brief, design challenges presented, the RH product solutions implemented, and the final outcome, with a focus on client satisfaction and design aesthetic.
• Sales Performance Metrics: Quantifiable achievements demonstrating success in sales targets, revenue generation, and client acquisition. Highlight specific contributions to fiscal goals.
• Client Relationship Management Examples: Illustrate strategies used to build and maintain client loyalty, including examples of personalized service, follow-up protocols, and client retention efforts.
• Design Process Documentation: Examples of how you've translated client needs into design concepts, including mood boards, space plans, and material selections, demonstrating a systematic approach to design problem-solving.

Process Documentation:

• Ability to document and articulate the client engagement process, from initial inquiry to project completion, highlighting key touchpoints and service standards.
• Experience in outlining sales workflows, including lead qualification, needs assessment, proposal generation, and closing techniques.
• Familiarity with documenting collaboration processes with design teams or other internal stakeholders to ensure cohesive project execution.

📝 Enhancement Note: While not explicitly stated as a mandatory requirement, a portfolio demonstrating successful client engagement, sales achievements, and design project execution is highly recommended for this role. Candidates should be prepared to articulate their processes for client management, sales, and design consultation, showcasing their ability to contribute to RH's luxury service model.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Interior Design Consultants in Oklahoma City with 2-5 years of experience, a competitive salary range is estimated to be between $55,000 - $75,000 annually. This range is inclusive of a base salary and potential commission or bonus structures tied to sales performance.

Benefits:

• Health, Dental, and Vision Insurance: Comprehensive medical coverage for employees and eligible dependents.
• Retirement Savings Plan: Opportunities for long-term financial planning, potentially including a 401(k) with company match.
• Employee Discount: Significant discounts on RH products, allowing employees to experience and acquire luxury home furnishings.
• Paid Time Off: Generous vacation, sick leave, and holiday pay to support work-life balance.
• Professional Development: Opportunities for training and development to enhance skills in interior design, luxury sales, and client relations.
• Potential for Commission/Bonuses: Performance-based incentives tied to sales achievements and fiscal goal attainment, offering significant earning potential.

Working Hours:

• This is a full-time position, typically requiring 40 hours per week.
• Working hours will likely include evenings, weekends, and holidays, aligning with the operational hours of a luxury retail gallery and the availability required for client consultations. Flexibility is expected to accommodate client schedules and peak retail periods.

📝 Enhancement Note: The estimated salary range is based on research of similar roles in the Oklahoma City area, considering the luxury retail sector and the mid-level experience requirement. Benefits are typical for full-time positions in the retail industry, with a strong emphasis on employee discounts for a brand like RH. The working hours reflect the demands of a client-facing retail role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Luxury Home Furnishings & Retail, Interior Design Services. RH operates at the intersection of high-end retail and interior design, positioning itself as a taste-maker and curator of luxury living. Company Size: RH is a large, established public company with a significant retail footprint and a global presence. The company is known for its expansive galleries and integrated business model. Founded: RH (formerly Restoration Hardware) was founded in 1979. Its evolution into a luxury lifestyle brand has been a key driver of its growth and market positioning.

Team Structure:

• The Interior Design Consultant will likely be part of a gallery's sales and design team, reporting to a Gallery Manager or Sales Director.
• Collaboration is expected with fellow Design Consultants, Gallery Associates, and the dedicated RH Interior Design team, which may be centralized or distributed across key locations.
• Cross-functional partnerships are essential, particularly with showroom staff, operations, and visual merchandising teams to ensure a seamless client experience.

Methodology:

• Client-Centric Approach: RH emphasizes a highly personalized and elevated client experience as central to its brand identity and sales strategy.
• Taste-Making & Curation: The company prides itself on its ability to curate a compelling collection and conceptualize spaces, influencing design trends.
• Data-Informed Decisions: While artistry is key, operational effectiveness likely relies on data to track sales performance, client engagement, and inventory management.
• Continuous Improvement: RH fosters an environment that encourages individuals to identify opportunities for enhancing client service, sales processes, and operational efficiency.

Company Website: https://careers.rh.com/

📝 Enhancement Note: RH's culture is built around "taste" and a vision of scaling it globally. This translates to a focus on quality, aesthetics, and a high level of service. The company's growth strategy involves not just selling products but conceptualizing and selling spaces, making the Interior Design Consultant a critical link in delivering this vision to clients.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as Mid-Level, requiring 2-5 years of experience. It sits within the client-facing and sales spectrum of the operations. The "Consultant" title suggests a level of expertise and autonomy in client interactions and design advice.

Reporting Structure: The Interior Design Consultant typically reports to a Gallery Manager or a Sales Director within the specific RH Gallery. This structure allows for direct oversight of sales performance and client service delivery, with potential for interaction with regional management or corporate design leadership.

Operations Impact: The Interior Design Consultant has a direct and significant impact on revenue generation through sales conversions and client retention. Their ability to cultivate client relationships and provide exceptional design services directly contributes to RH's brand perception, customer loyalty, and overall financial success in the luxury market. They are instrumental in translating the RH brand vision into tangible client projects.

Growth Opportunities:

• Senior Design Consultant/Specialist: Progression to roles with greater client responsibility, potentially focusing on more complex or high-value projects, or specializing in specific product categories.
• Sales Management: Transition into leadership roles such as Sales Lead, Assistant Gallery Manager, or Gallery Manager, overseeing teams and driving overall gallery performance.
• Interior Design Team Expansion: Opportunities to move into more specialized interior design roles within RH, potentially at a corporate level, focusing on product development, showroom design, or larger-scale design projects.
• Business Development: Potential to leverage client relationships and sales expertise to explore new avenues for business growth within the RH ecosystem.

📝 Enhancement Note: The career path for an Interior Design Consultant at RH is well-defined, offering clear progression from client-facing sales to leadership and specialized design roles. The emphasis on client relationships and sales performance indicates that success in this role lays a strong foundation for advancement within the company's operational and sales structures.

🌐 Work Environment

Office Type: This is an on-site role, primarily based within an RH Gallery. These are typically expansive, high-end showrooms designed to showcase RH's extensive collection of luxury home furnishings and design concepts. Office Location(s): Oklahoma City, OK. The specific gallery location will provide a sophisticated and aesthetically curated environment designed to inspire clients and facilitate design consultations.

Workspace Context:

• Collaborative Showroom Floor: The primary workspace is the gallery floor, requiring constant interaction with clients and colleagues. This environment encourages dynamic client engagement and team collaboration.
• Design Resources: Access to a wide range of RH product samples, material libraries, and design tools within the gallery to support client consultations and project development.
• Technology Integration: While hands-on, the role will leverage technology for client management, design visualization, and communication, likely including Macs, tablets, and CRM systems.
• Team Interaction: Opportunities for daily interaction with sales teams, design specialists, and gallery management, fostering a supportive and performance-driven atmosphere.

Work Schedule: As a full-time retail position, the work schedule will include standard business hours, evenings, weekends, and potentially holidays. Flexibility is key to accommodate client availability and ensure consistent coverage of the showroom floor. The schedule is designed to maximize client access and sales opportunities.

📝 Enhancement Note: The work environment is inherently client-facing and aesthetically driven, reflecting RH's luxury brand. Candidates should expect a dynamic, fast-paced setting where client interaction and product presentation are paramount. The on-site requirement underscores the importance of in-person client engagement and showroom experience.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and potentially a brief phone or video screening to assess basic qualifications and cultural fit.
• In-Gallery Interview: Typically involves meeting with the Gallery Manager or Sales Director. This stage will likely include a discussion of your sales experience, design philosophy, and how you approach client interactions in a luxury retail setting.
• Portfolio Presentation/Case Study: Candidates may be asked to present a portfolio of their work, showcasing past design projects, sales achievements, and client relationship strategies. This could involve a specific case study related to a hypothetical client scenario.
• Meet the Team: Potential for an informal meeting with other team members to assess collaboration style and cultural alignment.
• Final Interview: May involve higher-level management for final approval.

Portfolio Review Tips:

• Curate Selectively: Focus on your strongest, most relevant projects that demonstrate your ability to work with luxury clients, manage design projects, and achieve sales goals.
• Tell a Story: For each project, clearly articulate the client's brief, the challenges you faced, your design process, the solutions you provided, and the successful outcomes (e.g., client satisfaction, sales conversion, aesthetic achievement).
• Quantify Achievements: Wherever possible, include metrics related to sales performance, client acquisition, or project value to demonstrate tangible results.
• Showcase Your Process: Include examples of mood boards, space plans, material palettes, and client communication to illustrate your systematic approach to design and client management.
• Tailor to RH: Highlight how your skills and experience align with RH's brand, aesthetic, and client service philosophy.

Challenge Preparation:

• Sales Scenario Role-Play: Be prepared for scenarios where you might need to demonstrate how you would handle a difficult client, upsell a product, or close a sale.
• Design Consultation Practice: Practice articulating your design process and how you would approach understanding a client's needs based on limited information.
• Brand Knowledge: Research RH's current collections, design ethos, and recent marketing campaigns to demonstrate your familiarity and passion for the brand.

📝 Enhancement Note: The interview process is designed to assess not only design skills but also sales acumen, client management capabilities, and cultural fit within a luxury brand. A well-prepared portfolio that showcases both creative talent and business results is crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• Mac Operating System (macOS): The primary operating system for workstations and potentially client devices.
• IOS Devices: Familiarity with iPhones and iPads for client presentations, communication, and accessing company applications.
• Microsoft Office Suite: Standard productivity tools including Word for documentation, Excel for data tracking (though less emphasized than Google Suite here), and PowerPoint for presentations.
• Google Applications: Proficiency in Google Workspace, including Gmail for email communication, Google Drive for cloud storage and collaboration, and Google Docs/Sheets/Slides for document creation and sharing.

Analytics & Reporting:

• CRM System (e.g., Salesforce, specific RH proprietary system): For managing client information, tracking sales pipelines, logging interactions, and monitoring sales performance.
• Sales Reporting Tools: Internal RH tools or dashboards for monitoring individual and gallery sales performance against targets.

CRM & Automation:

• Client Database Management: The ability to meticulously maintain and utilize client data within the CRM for personalized marketing and follow-up.
• Communication Platforms: Tools like Slack or internal messaging systems for team communication and collaboration.

📝 Enhancement Note: The emphasis on Mac OS and Google Applications indicates a modern, cloud-integrated technology environment. Proficiency in these tools is essential for daily operations, client management, and internal collaboration. Familiarity with CRM systems is critical for managing client relationships and sales pipelines effectively.

👥 Team Culture & Values

Operations Values:

• Taste & Quality: A fundamental value that permeates all aspects of the business, from product selection and gallery presentation to client service and personal presentation.
• Client-Centricity: Placing the client's needs and experience at the forefront of all interactions and decisions, aiming to exceed expectations at every touchpoint.
• Innovation & Vision: A commitment to pushing boundaries in design, retail, and service, consistently evolving the brand and its offerings.
• Integrity & Professionalism: Upholding the highest standards of ethical conduct, honesty, and professional demeanor in all business dealings.
• Collaboration & Teamwork: Valuing collective success, encouraging mutual support, and fostering an environment where diverse perspectives contribute to achieving shared goals.

Collaboration Style:

• Partnership-Oriented: Design Consultants are expected to collaborate closely with the RH Interior Design team, acting as a bridge between the client and the design specialists.
• Cross-Functional Integration: Working seamlessly with gallery associates, operations staff, and management to ensure a cohesive and exceptional client experience from showroom to delivery.
• Feedback-Driven: An open environment for sharing feedback, insights, and best practices to continuously refine processes and enhance performance.
• Goal-Aligned: A shared focus on achieving individual and team sales targets, contributing to the overall success and growth of the gallery and the RH brand.

📝 Enhancement Note: RH's culture is deeply rooted in aesthetics, quality, and a commitment to client satisfaction. The values emphasize a sophisticated approach to business, where design, service, and personal presentation are paramount. Collaboration is key to delivering the integrated RH experience.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing High Client Expectations: Clients in the luxury market often have very specific and high expectations for service, design, and product quality, requiring exceptional skill in client management and problem-solving.
• Balancing Sales Targets with Design Integrity: Successfully meeting sales goals while ensuring that design solutions are aesthetically sound, functional, and align with both the client's vision and RH's brand standards.
• Navigating a Competitive Market: Differentiating RH and its services in a crowded luxury retail and interior design landscape requires continuous innovation and exceptional client engagement.
• Adapting to Evolving Design Trends: Staying current with the fast-paced world of interior design and luxury trends to provide clients with relevant and inspiring design advice.

Learning & Development Opportunities:

• Advanced Design Training: Access to training sessions and resources to deepen knowledge of design principles, materials, and RH's evolving product lines.
• Luxury Sales Techniques: Opportunities to refine and enhance skills in consultative selling, client acquisition, and closing high-value transactions within a luxury context.
• Industry Events & Exposure: Potential to attend design shows, industry events, or workshops to stay abreast of trends and network within the design community.
• Mentorship Programs: Opportunities to learn from experienced sales leaders and design professionals within RH, fostering career growth and skill development.

📝 Enhancement Note: The challenges presented are typical for roles in the high-end luxury sector, requiring sophisticated interpersonal skills and a strong understanding of both sales and design. The growth opportunities are geared towards enhancing expertise within the luxury design and retail space, positioning individuals for long-term career success within RH.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you successfully managed a challenging client relationship. What was the situation, what steps did you take, and what was the outcome?" (Focus on problem-solving, communication, and client retention).
• "How do you approach understanding a client's design preferences and translating them into tangible design solutions?" (Highlight your consultative process, active listening, and ability to interpret needs).
• "Walk me through your process for managing multiple client projects simultaneously, from initial contact to final delivery." (Demonstrate organizational skills, project management, and attention to detail).

Company & Culture Questions:

• "What specifically attracts you to the RH brand and its design aesthetic?" (Show genuine interest and research into RH's vision and products).
• "How do you embody a luxury lifestyle and uphold brand standards in your professional interactions?" (Focus on professionalism, communication, and personal presentation).
• "Describe your experience working collaboratively with design teams or other departments to achieve a common goal." (Emphasize teamwork and cross-functional communication).

Portfolio Presentation Strategy:

• Structure for Impact: Organize your portfolio logically, perhaps by project type or client journey phase. Start with an overview of your experience and then dive into specific case studies.
• Highlight the "Why": For each project, clearly articulate the client's needs and the strategic thinking behind your design choices.
• Showcase Results: Emphasize quantifiable achievements (sales, client satisfaction) and qualitative outcomes (successful design implementation, client delight).
• RH Alignment: Conclude by reinforcing how your skills and approach align with RH's brand values and operational goals. Be prepared to discuss how you would contribute to the Oklahoma City gallery.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of sales proficiency, design sensibility, and a strong understanding of the luxury client experience. Be ready to articulate your processes and showcase past successes with specific examples.

📌 Application Steps

To apply for this Interior Design Consultant position:

• Submit your application through the provided Oracle Cloud Careers link.
• Resume Optimization: Tailor your resume to highlight relevant experience in luxury retail, interior design, client relationship management, and sales. Use keywords from the job description such as "luxury service," "client experience," "product expertise," and "sales performance."
• Portfolio Preparation: Assemble a digital portfolio that showcases your best design projects, sales achievements, and client management strategies. Focus on quality over quantity, ensuring each piece demonstrates your skills and aligns with RH's aesthetic.
• Company Research: Thoroughly research RH's brand, its design philosophy, current collections, and its position in the luxury market. Understand their values and mission to articulate your fit during interviews.
• Practice Your Pitch: Rehearse how you would present your portfolio and answer common interview questions, focusing on clear, concise, and impactful communication that highlights your value proposition.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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