Interior Design Consultant at Explore RH Careers

📍 Job Overview

Job Title: Interior Design Consultant Company: RH Careers Location: Oklahoma City, Oklahoma, United States Job Type: Full time Category: Sales & Client Services / Interior Design Date Posted: 2025-07-29T18:49:39 Experience Level: 2-5 Years Remote Status: On-site

🚀 Role Summary

Serve as a primary point of contact for clientele within the RH Gallery, providing a luxury experience through expert product knowledge and elevated service.
Collaborate closely with RH Interior Design teams to effectively assess client needs and exceed design expectations, ensuring seamless project execution.
Manage the entire client lifecycle, from initial engagement and needs assessment to product delivery, fostering strong, lasting relationships.
Drive revenue growth by achieving fiscal goals and cultivating a robust, loyal client base through proactive relationship management and exceptional service delivery.

📝 Enhancement Note: This role is positioned as a client-facing, sales-oriented position within the luxury home furnishings sector, requiring a blend of design acumen, client relationship management, and sales execution. The emphasis is on providing a high-touch, personalized experience consistent with the RH brand's luxury positioning.

📈 Primary Responsibilities

Engage with walk-in clientele to understand their interior design needs, offering expert consultations and product recommendations.
Educate potential clients on the comprehensive services offered by RH Interior Design, including in-home consultations and custom design solutions.
Own the end-to-end client experience, from the first interaction to the final delivery, ensuring satisfaction and building long-term loyalty.
Develop and nurture a strong, repeat client base through consistent follow-up, personalized communication, and proactive engagement.
Contribute to achieving individual and gallery-level sales targets and fiscal objectives through effective sales strategies and client conversion.
Uphold and represent the RH lifestyle brand through impeccable communication, professional appearance, and a deep understanding of design trends and luxury markets.
Maintain an ongoing interest and knowledge base in the luxury home furnishings and interior design industry to provide informed client advice.
Support the visual merchandising and quality standards within the RH Gallery to create an inspiring and cohesive brand experience.

📝 Enhancement Note: The responsibilities highlight a direct client sales and service model, emphasizing relationship building, product expertise, and the ability to manage sales processes from lead generation to closing and post-sale follow-up. The role requires a proactive approach to client engagement and a deep understanding of the luxury retail environment.

🎓 Skills & Qualifications

Education: A background in Art, Architecture, or Interior Design is preferred, providing a foundational understanding of design principles and aesthetics. Experience: Prior experience within a Design firm or in high-end furniture and luxury retail is highly preferred, demonstrating an understanding of the premium market and client expectations. A minimum of 2-5 years of relevant experience is expected for this role.

Required Skills:

Client Relationship Management: Proven ability to build and maintain strong, long-term relationships with a discerning clientele.
Sales Acumen: Demonstrated success in driving sales and achieving revenue targets within a luxury retail or design environment.
Communication Skills: Excellent verbal and written communication abilities, essential for client consultations, internal collaboration, and professional representation.
Product Expertise: In-depth knowledge of home furnishings, design styles, and materials to effectively guide client selections.
Organization & Time Management: Highly organized with the ability to manage multiple client projects and tasks efficiently.
Collaboration: Ability to work effectively with internal teams, particularly RH Interior Design, to ensure client needs are met.
Problem-Solving: Capacity to identify client needs and challenges, offering creative and effective design solutions.
Visual Standards: Understanding and commitment to maintaining high visual and quality standards within the gallery environment.
Technology Proficiency: Competence in Mac Operating System, iOS devices, Microsoft Office Suite, and Google Applications for daily operations and client management.

Preferred Skills:

Strategic Thinking: Ability to understand market trends and client needs to develop effective sales and service strategies.
Entrepreneurial Spirit: Proactive approach to identifying opportunities for client engagement and business growth.
Luxury Service Delivery: Experience in providing an exceptional, high-touch service experience tailored to luxury consumers.
Industry Knowledge: A keen interest and up-to-date knowledge of the interior design and luxury goods market.

📝 Enhancement Note: The qualifications emphasize a combination of direct sales experience, strong interpersonal skills, and a foundation in design principles. Proficiency with standard office software and Apple ecosystem devices is crucial for operational efficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Client Success Case Studies: Showcase examples of successful client projects, detailing the client's initial needs, the design solutions provided, and the positive outcomes achieved.
Sales Performance Metrics: Present quantifiable data demonstrating sales achievements, client acquisition, and revenue growth in previous roles.
Design Process Documentation: Illustrate a structured approach to client consultations, from initial inquiry and needs assessment to final design proposals and product selection.
Relationship Management Examples: Highlight instances of building and maintaining client relationships, including follow-up strategies and client retention efforts.

Process Documentation:

Client Engagement Workflow: Document the step-by-step process for engaging with new clients, from gallery interaction to initial consultation and follow-up.
Project Management Procedures: Outline the methods used for managing design projects, including order placement, tracking, and coordinating deliveries.
Performance Measurement: Detail how client satisfaction, sales performance, and relationship health are tracked and analyzed to drive continuous improvement.

📝 Enhancement Note: While a formal portfolio might not be explicitly requested, candidates are expected to articulate their experience through clear examples of past successes, demonstrating their ability to manage client relationships, drive sales, and execute design processes effectively. Quantifiable results and a structured approach to client management are key indicators of suitability.

💵 Compensation & Benefits

Salary Range: Based on industry standards for Interior Design Consultants in Oklahoma City with 2-5 years of experience, a target salary range of $50,000 - $75,000 annually is anticipated. This range likely includes a base salary component and potential commission or bonus structures tied to sales performance.

Benefits:

Health Insurance: Comprehensive medical, dental, and vision coverage options.
Retirement Savings: Access to a 401(k) plan, potentially with company matching contributions.
Paid Time Off: Generous vacation days, sick leave, and paid holidays to support work-life balance.
Employee Discount: Significant discounts on RH products, reflecting the brand's luxury offerings.
Professional Development: Opportunities for training and growth within the interior design and luxury retail sectors.
Sales Incentives: Commission or bonus structures designed to reward high performance and sales achievement.

Working Hours: This is a full-time position, typically requiring 40 hours per week, with flexibility expected to accommodate client needs and gallery operating hours, which may include weekends and evenings.

📝 Enhancement Note: Salary estimates are based on general market data for similar roles in the specified location and experience level. Actual compensation will be determined by the company based on individual qualifications, experience, and the specific commission structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Luxury Home Furnishings and Interior Design. RH operates within a high-end retail sector, focusing on curating and selling luxury home furnishings, and increasingly, conceptualizing and selling spaces. Company Size: RH is a large enterprise, employing a significant number of individuals across various roles and locations, indicating a structured corporate environment with robust operational frameworks. Founded: RH (Restoration Hardware) was founded in 1979, establishing a long-standing presence and reputation in the home furnishings market. This history suggests a company that has evolved significantly, adapting to market trends and expanding its brand concept.

Team Structure:

Gallery-Based Teams: Design Consultants work within RH Galleries, which are often large, immersive retail environments. They are part of a local gallery team that includes management, sales associates, and support staff.
Reporting Structure: Design Consultants typically report to a Gallery Manager or a Sales Manager, who oversees the sales performance and client service standards of the gallery.
Cross-functional Collaboration: Close collaboration is expected with the RH Interior Design department, leveraging their specialized expertise for client projects, and with gallery operations teams for visual standards and client experience.

Methodology:

Taste-Making & Curation: RH's core methodology revolves around curating a unique collection of luxury products and conceptualizing spaces that reflect a distinct taste and lifestyle.
Client-Centric Sales: The approach is highly focused on understanding and serving the needs of affluent clientele, building relationships, and providing a personalized, high-touch sales experience.
Brand Elevation: Continuous efforts are made to elevate the RH brand through innovative retail concepts, integrated services, and thought leadership in design and taste.

Company Website: https://careers.rh.com/

📝 Enhancement Note: RH fosters a culture centered on taste, quality, and a unique brand vision that extends beyond traditional retail. The company emphasizes attracting talent that aligns with its aesthetic and service standards, operating within a dynamic and evolving luxury market.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry to mid-level client-facing position within the sales and design operations of RH. It focuses on direct client interaction, sales execution, and contributing to the overall client experience. Reporting Structure: Typically, Interior Design Consultants report to a Gallery Manager or Sales Manager within their designated RH Gallery. This structure emphasizes local team performance and adherence to brand standards. Operations Impact: The role directly impacts revenue generation through sales and client acquisition. By providing exceptional design consultation and service, these consultants contribute to customer loyalty, brand reputation, and the overall success of the RH Interior Design offering.

Growth Opportunities:

Senior Design Consultant: Advancement to a senior role, potentially with increased client portfolio responsibility, mentorship duties, or specialization in specific design areas.
Interior Design Specialist: Transition into a more specialized role within the RH Interior Design team, focusing purely on design development and project management.
Management Track: Potential progression into gallery management or sales leadership roles, overseeing teams and driving business strategy at a local level.
Cross-Departmental Mobility: Opportunities to move into other client-facing or operational roles within the broader RH ecosystem, leveraging acquired client relationship and sales skills.

📝 Enhancement Note: The career path for an Interior Design Consultant at RH is geared towards deepening expertise in luxury sales and design, with potential avenues for leadership within gallery operations or specialization within the design services division. Success in this role can pave the way for significant advancement opportunities within the company.

🌐 Work Environment

Office Type: The primary work environment is an RH Gallery, which are typically expansive, architecturally significant spaces designed to showcase RH's extensive collections. These are high-end retail showrooms, often featuring integrated design studios and hospitality elements. Office Location(s): The role is based in Oklahoma City, OK, within a specific RH Gallery location. RH has numerous galleries across the United States, Canada, and the UK, with this position tied to the Oklahoma City branch.

Workspace Context:

Client-Centric Design: The workspace is customer-facing, requiring a polished and sophisticated presentation at all times. Consultants will interact with clients on the gallery floor, in consultation areas, and potentially at client homes.
Technology Integration: Access to company-provided technology, including Mac computers, iPads, and relevant software, is essential for client management, design visualization, and communication.
Team Interaction: Regular interaction with gallery staff, including management and other sales professionals, fosters a collaborative sales environment. Opportunities for learning and sharing best practices are inherent in this setting.

Work Schedule: This is a full-time position. The schedule will be demanding, requiring flexibility to work various shifts, including evenings, weekends, and holidays, to meet client needs and gallery operating hours.

📝 Enhancement Note: The work environment is a high-end, visually stimulating retail space that demands a professional and aesthetically aligned demeanor. The role requires significant client interaction and a flexible schedule to align with luxury retail operations.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: An initial review of applications and resumes to assess qualifications and experience against the role requirements. Candidates with relevant luxury retail, design, or sales backgrounds will be prioritized.
Hiring Manager Interview: A one-on-one interview with a Gallery or Sales Manager to discuss experience, sales approach, understanding of luxury markets, and cultural fit with RH. Be prepared to discuss past client successes and sales achievements.
Skills Assessment/Case Study: Potentially a practical exercise or case study to evaluate design sensibility, problem-solving skills, and client consultation approach. This may involve presenting a design concept or handling a simulated client scenario.
Final Interview: May involve meeting with a higher-level manager or a member of the HR team to confirm cultural alignment and discuss overall fit within the organization.

Portfolio Review Tips:

Showcase Client Success: Focus on case studies that highlight your ability to understand client needs, translate them into design solutions, and achieve positive outcomes, including sales.
Quantify Achievements: Wherever possible, include metrics related to sales performance, client acquisition, customer satisfaction, and project completion.
Demonstrate Process: Clearly articulate your approach to client consultation, project management, and relationship building. Use visual aids if presenting digitally.
Highlight Brand Alignment: Ensure your portfolio reflects an understanding of luxury aesthetics and a commitment to high-quality service, aligning with the RH brand.

Challenge Preparation:

Sales Scenarios: Prepare to discuss how you would handle common sales objections, approach new clients, and close sales in a luxury environment.
Design Consultation: Practice articulating design concepts, explaining product features and benefits, and guiding clients through the selection process.
Company Research: Demonstrate a thorough understanding of RH's brand, products, and design philosophy. Be ready to discuss why you are a good fit for the company.

📝 Enhancement Note: The interview process is designed to assess not only technical skills in design and sales but also the candidate's ability to embody the RH brand and provide exceptional luxury service. A prepared candidate will highlight relevant achievements and demonstrate a clear understanding of the company's values and client-centric approach.

🛠 Tools & Technology Stack

Primary Tools:

Customer Relationship Management (CRM) System: Likely a proprietary or industry-standard CRM for managing client information, sales pipelines, and customer interactions. Proficiency in managing client data and utilizing CRM features for follow-up and sales tracking is expected.
Mac Operating System & iOS Devices: Daily use of Apple hardware and software is a requirement, indicating a need for familiarity with macOS, iOS, and associated applications.
Microsoft Office Suite: Standard productivity tools including Word, Excel, and PowerPoint for documentation, reporting, and presentations.
Google Applications: Familiarity with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets) for communication and collaboration.

Analytics & Reporting:

Sales Performance Dashboards: Access to internal dashboards for tracking personal and gallery sales performance against targets.
Client Data Analysis: Tools for analyzing client purchase history, preferences, and engagement to inform sales strategies and client outreach.

CRM & Automation:

Clienteling Tools: Software or systems designed to support personalized client outreach and relationship management.
Order Management Systems: Internal systems for processing sales orders, tracking inventory, and managing product delivery logistics.

📝 Enhancement Note: Proficiency with technology is essential for this role, particularly within the Apple ecosystem and standard office productivity suites. The ability to leverage CRM systems and internal sales tools effectively is crucial for managing client relationships and driving sales performance.

👥 Team Culture & Values

Operations Values:

Taste & Design Excellence: A strong appreciation for design, aesthetics, and quality is paramount, reflecting RH's core identity as a taste-maker.
Client-Centricity: Prioritizing client needs and delivering an exceptional, personalized luxury experience is fundamental to all interactions.
Collaboration & Teamwork: Working effectively with gallery teams and the Interior Design department to achieve shared goals and provide seamless client service.
Professionalism & Integrity: Upholding high standards of personal presentation, communication, and ethical conduct in all business dealings.
Results Orientation: A drive to achieve and exceed sales targets and contribute to the overall success of the gallery and the brand.

Collaboration Style:

Cross-Functional Integration: Close partnership with RH Interior Design specialists to ensure comprehensive client solutions.
Team Support: A culture of mutual support among gallery staff, sharing knowledge and assisting colleagues to enhance the overall client experience.
Feedback Exchange: Openness to constructive feedback from management and peers to foster continuous improvement in sales and service delivery.

📝 Enhancement Note: The culture emphasizes a shared passion for design, a commitment to luxury service, and a collaborative approach among team members. Employees are expected to embody the RH brand values and contribute to a high-performance, client-focused environment.

⚡ Challenges & Growth Opportunities

Challenges:

High Client Expectations: Meeting and exceeding the sophisticated expectations of luxury clientele requires consistently high levels of service and expertise.
Competitive Market: Operating within the luxury home furnishings sector demands continuous adaptation to market trends and client preferences.
Balancing Sales & Design: Effectively balancing the demands of direct sales targets with providing in-depth design consultation and personalized client service.
Continuous Learning: Staying abreast of new product lines, design trends, and industry best practices to maintain expertise and relevance.

Learning & Development Opportunities:

Product & Design Training: Access to ongoing training on RH's extensive product lines, materials, and design principles.
Sales & Clienteling Skills: Development programs focused on advanced sales techniques, client relationship management, and luxury service protocols.
Industry Exposure: Opportunities to learn from experienced design professionals and potentially attend industry events or workshops.
Career Advancement: Clear pathways for growth into senior consultant roles, management positions, or specialized design functions within RH.

📝 Enhancement Note: The role presents challenges related to managing high client expectations and staying competitive in the luxury market. However, RH offers significant opportunities for professional development, skill enhancement, and career progression within its expanding brand.

💡 Interview Preparation

Strategy Questions:

Client Needs Assessment: "Describe your process for understanding a new client's interior design needs and preferences when they first walk into a gallery." (Focus on active listening, probing questions, and initial rapport building.)
Sales Approach: "How do you balance providing design advice with driving sales and achieving revenue targets in a luxury retail setting?" (Emphasize consultative selling and value-based recommendations.)
Problem Solving: "Tell me about a time you faced a challenging client request or a design problem. How did you resolve it, and what was the outcome?" (Use the STAR method to detail a situation, task, action, and result, highlighting creative solutions and client satisfaction.)

Company & Culture Questions:

Brand Alignment: "What attracts you to RH, and how do you see your skills and passion for design aligning with our brand and values?" (Research RH's history, design philosophy, and recent initiatives.)
Team Collaboration: "Describe your ideal collaboration experience with an interior design team or colleagues to achieve a client's goals." (Highlight your communication style, willingness to share ideas, and focus on collective success.)
Luxury Service: "How do you define luxury service, and what steps do you take to ensure you deliver it consistently to every client?" (Focus on personalization, attention to detail, and exceeding expectations.)

Portfolio Presentation Strategy:

Concise Case Studies: Prepare 2-3 strong case studies that showcase your best client work, focusing on the problem, your solution, and the measurable results (sales, client satisfaction).
Visual Appeal: If presenting a portfolio, ensure it is visually appealing, well-organized, and reflects your design sensibility. Highlight the quality of your work.
Quantify Impact: Be ready to discuss the sales figures, conversion rates, or client retention numbers associated with your projects.
Enthusiasm & Brand Fit: Convey genuine enthusiasm for RH and demonstrate how your approach aligns with the company's brand and culture.

📝 Enhancement Note: Preparation should focus on articulating your value proposition in terms of sales performance, client relationship management, and design expertise, all framed within the context of the RH luxury brand. Demonstrating a client-centric, results-driven approach will be key.

📌 Application Steps

To apply for this Interior Design Consultant position:

Submit your application through the provided link on the RH Careers portal.
Portfolio Customization: If you have a portfolio, tailor its presentation to highlight your experience in luxury retail, interior design, and successful client relationship management, mirroring RH's brand aesthetic and service standards.
Resume Optimization: Ensure your resume clearly articulates achievements in sales, client acquisition, and design consultation, using keywords like "luxury retail," "interior design," "clienteling," and "sales performance." Quantify your successes where possible.
Interview Preparation: Practice answering common sales and design interview questions. Be ready to discuss your approach to client interaction, problem-solving, and how you embody a luxury brand's values. Prepare specific examples to illustrate your skills.
Company Research: Thoroughly research RH's brand, current collections, design philosophy, and recent company news. Understand their unique approach to retail and interior design to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Interior Design Consultant