Interior Design Consultant / Albuquerque, NM

📍 Job Overview

Job Title: Interior Design Consultant Company: Ethan Allen Global Inc Location: Albuquerque, NM Job Type: Full-Time Category: Sales & Design Operations Date Posted: May 28, 2025 Experience Level: Entry-Level (0-2 years) Remote Status: On-site

🚀 Role Summary

• This role focuses on driving sales through expert interior design consultation, leveraging Ethan Allen's product catalog to create bespoke client solutions.
• Key responsibilities include developing personalized design concepts, managing client relationships, and achieving revenue targets within a retail design center environment.
• The position requires a blend of creative design skills, persuasive sales techniques, and proficiency in utilizing digital tools for space planning and client presentations.
• Successful candidates will actively engage in business development activities, including grassroots marketing and social media promotion, to expand their client base and contribute to overall business growth.

📝 Enhancement Note: While the title is "Interior Design Consultant," the core responsibilities and performance metrics (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be-Backs, PI, Close Ratio) clearly indicate a strong sales-driven operational focus. This role is accountable for direct revenue generation through design services.

📈 Primary Responsibilities

• Develop and execute individualized interior design solutions for clients, encompassing 3D space planning, fabric, and finish coordination, and product selection.
• Achieve and exceed monthly sales goals and performance benchmarks, including specific targets for home calls, accent sales, and soft goods.
• Cultivate and manage client relationships through exceptional customer service, proactive communication regarding order status, and post-sale follow-up.
• Actively engage in business development through grassroots marketing initiatives and strategic utilization of social media platforms to attract new clients and promote the Ethan Allen brand.
• Conduct in-home consultations to accurately assess client needs, present design proposals, and close sales.
• Educate clients on Ethan Allen's complimentary design services, financing options, and product offerings.
• Maintain a professional and organized design center environment, contributing to the upkeep of the design center's portfolio.
• Collaborate effectively with the Design Center Leader and other consultants to share best practices, develop business plans, and enhance market reach.
• Utilize corporate systems and technology, including 3D Room Planner and CRM, to maximize project efficiency and client engagement.

📝 Enhancement Note: The responsibilities emphasize a direct link between design activities and sales outcomes. The emphasis on "closing the sale," "achieving sales goals," and specific sales-related metrics (like "Close Ratio") positions this as a sales-critical operations role, not purely a creative design position.

🎓 Skills & Qualifications

Education:

• Bachelor's degree or equivalent in a design-related field from an accredited institution.

Experience:

• A minimum of one (1) year of practical interior design experience is required, demonstrating foundational knowledge and application of design principles.

Required Skills:

• Interior Design Expertise: Proficient in creating cohesive and aesthetically pleasing design solutions, including space planning, color theory, and material selection.
• Sales Acumen & Techniques: Demonstrated ability to effectively sell products and services, employing persuasive sales techniques to meet and exceed targets.
• Customer Relationship Management (CRM): Skill in building rapport, understanding client needs, and managing customer interactions to foster loyalty and drive repeat business.
• Communication & Interpersonal Skills: Excellent listening, oral, and written communication skills are essential for client consultations, presentations, and team collaboration.
• Social Media & Digital Marketing: Working knowledge of social media platforms (e.g., Facebook, Instagram) and digital channels for business development, client engagement, and brand promotion.
• 3D Space Planning & Visualization: Intermediate skill competency using digital floor planning technology and 3D applications for creating client presentations.

Preferred Skills:

• Grassroots Marketing: Experience in developing and executing local marketing initiatives to expand client base and market penetration.
• Business Development: Proven ability to proactively identify and pursue new business opportunities and build a strong book of business.
• Financial Acumen: Understanding of sales targets, commission structures, and the ability to manage client budgets effectively.
• Trend Awareness: Staying current on interior design trends, color palettes, and product innovations.
• Visualization Tools: Experience with interactive technologies like augmented reality (AR) or virtual reality (VR) for design concept visualization.
• Adaptability: Willingness and capability to learn and adopt new technologies and design tools.

📝 Enhancement Note: The requirement for "Minimum Monthly Sales" and specific sales-related benchmarks points to an expectation of proactive business generation. The "0-2 years" experience level suggests that while foundational design knowledge is key, strong sales aptitude and a willingness to learn business development tactics are equally important.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Project Examples: A curated collection of interior design projects showcasing a range of styles, client needs addressed, and successful outcomes.
• Space Planning Demonstrations: Visual evidence of 3D space planning capabilities, illustrating effective room layout and furniture placement.
• Product Integration: Examples demonstrating the successful integration of Ethan Allen products into design schemes, showing coordination of fabrics, finishes, and furniture.
• Client Brief to Solution: Case studies that clearly articulate the client's initial brief, the design process undertaken, and the final implemented solution, highlighting problem-solving.
• Sales Achievement Metrics (Optional but Recommended): If possible, include anonymized data or examples that illustrate how design recommendations translated into sales or achieved client budget goals.

Process Documentation:

• Client Consultation Workflow: Outline the typical steps involved in a client consultation, from initial contact to in-home assessment and proposal development.
• Design Proposal and Presentation: Detail the process for creating and presenting design proposals, including the use of digital tools and visual aids.
• Sales Order Processing: Familiarity with order entry systems and the process for accurately documenting and submitting sales transactions.
• Customer Service Follow-up: Document the procedures for post-sale customer communication, order tracking, and issue resolution.

📝 Enhancement Note: Given the sales-driven nature of the role, a portfolio that demonstrates not just design skill but also the ability to translate those designs into tangible sales is crucial. Applicants should be prepared to discuss how their design process leads to client satisfaction and revenue generation for the business.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: $40,000 - $70,000+ annually (Base Draw + Commission)
• Methodology: This estimate is based on industry standards for interior design consultants with 0-2 years of experience in a commission-based sales environment, considering the specified location (Albuquerque, NM) and the responsibilities of direct sales and business development. The compensation structure includes a recoverable draw for the first three months, transitioning to a fully commission-based model. Actual earnings will be directly tied to sales performance.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans.
• Retirement Savings Plan: 401(k) or similar plan with potential company matching.
• Employee Discount: Significant discounts on Ethan Allen products for personal use.
• Paid Time Off: Vacation, sick leave, and holiday pay, as per company policy.
• Training and Development: Access to corporate training programs and ongoing skill development opportunities in design and sales.
• Sales Incentives: Performance-based bonuses and commissions, directly linked to achieving sales targets.

Working Hours:

• Full-Time Commitment: The role requires a full-time commitment, typically around 40 hours per week.
• Flexible Scheduling: Designers are expected to work weekends and numerous holidays to accommodate client availability and business needs. The schedule may offer some flexibility in managing client appointments and home calls.

📝 Enhancement Note: The compensation is explicitly stated as "incentive-based," with a recoverable draw during the initial training period. This means base salary is minimal, and earnings are heavily dependent on commission generated from sales. The estimated range reflects both a potential draw and the upper end achievable through strong sales performance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Home Furnishings & Interior Design) Company Size: Large (Ethan Allen Global Inc. is a publicly traded company with a significant retail footprint and employee base, typically employing thousands globally.) Founded: 1932 (Ethan Allen has a long-standing history and established brand reputation in the home furnishings and interior design industry.)

Team Structure:

• Design Center Team: Typically consists of a Design Center Leader/Design Sales Leader, multiple Interior Design Consultants, and potentially support staff.
• Reporting Structure: Interior Design Consultants report directly to the Design Center Leader or Design Sales Leader, who oversees sales performance, client management, and team operations.
• Cross-functional Collaboration: Consultants collaborate internally to share client insights, support each other's sales efforts, and ensure a seamless customer experience. They may also interact with store operations, logistics, and corporate support teams.

Methodology:

• Client-Centric Design: The core methodology revolves around understanding and fulfilling individual client design preferences and functional needs.
• Sales-Driven Operations: Business processes are geared towards driving sales, with design services positioned as a key enabler of product purchase.
• Data-Informed Decision Making: Performance is tracked through key metrics (sales volume, conversion rates, customer satisfaction), guiding individual and team strategies.
• Brand Representation: All client interactions and professional activities are expected to uphold and enhance the Ethan Allen brand image.

Company Website: https://www.ethanallen.com/

📝 Enhancement Note: Ethan Allen's long history suggests a culture that values established design principles and customer service. The emphasis on sales targets and specific performance metrics indicates a results-oriented environment common in retail sales operations.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level Sales & Design Professional Reporting Structure: Reports to a Design Center Leader or Design Sales Leader, who manages the local sales team and operations. This structure provides direct mentorship and performance feedback. Operations Impact: The role directly impacts revenue generation through sales of Ethan Allen products. Successful consultants contribute significantly to the design center's overall financial performance and market share. The ability to build a loyal client base also drives sustained revenue growth.

Growth Opportunities:

• Senior Design Consultant: With proven sales performance and design expertise, progression to a senior role with higher earning potential and potentially mentorship responsibilities.
• Design Center Leadership: Opportunity to move into management roles, such as Design Center Leader or Sales Manager, overseeing a team and driving business strategy.
• Specialization: Potential to develop expertise in specific product categories (e.g., custom upholstery, lighting) or design styles.
• Continued Education: Access to Ethan Allen's training programs and potential support for external design certifications or workshops to enhance skills.

📝 Enhancement Note: The career path within Ethan Allen's retail operations is clearly defined, moving from a consultant role focused on individual sales to potential leadership positions. Growth is heavily tied to demonstrating consistent sales performance and mastering the company's design and sales methodologies.

🌐 Work Environment

Office Type: Retail Design Center/Showroom. Office Location(s): Albuquerque, NM. The specific location will be within a dedicated Ethan Allen design center or showroom.

Workspace Context:

• Showroom Environment: Work will be conducted within a professionally designed and maintained Ethan Allen showroom, offering an immersive brand experience.
• Client Interaction Hub: The showroom serves as the primary location for client meetings, consultations, and product exploration.
• Collaborative Space: Design consultants work alongside colleagues in a shared environment, fostering team support and knowledge exchange.
• Technology Integration: Access to design software, CRM systems, and other digital tools necessary for client presentations and order management.

Work Schedule:

• Full-Time: Approximately 40 hours per week.
• Weekend & Holiday Availability: Essential due to the nature of retail client engagement. Schedules are typically set by the Design Center Leader to ensure coverage.

📝 Enhancement Note: The work environment is a customer-facing retail showroom, requiring a professional appearance and demeanor at all times. The collaborative nature of the showroom means consultants are constantly visible and interacting with both clients and colleagues.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of the application and resume by HR or a hiring manager to assess basic qualifications and experience.
• First Interview (Hiring Manager/Team Lead): Focus on behavioral questions, understanding of design principles, sales aptitude, and cultural fit. May include a discussion about past sales experiences and how they approach client relationships.
• Portfolio Review & Design Challenge: Candidates will likely be asked to present their design portfolio. This may be accompanied by a hypothetical design challenge or scenario to assess problem-solving, design thinking, and presentation skills in real-time.
• Final Interview: May involve meeting with higher-level management or a broader team to confirm suitability and discuss compensation and benefits.

Portfolio Review Tips:

• Curate Select Pieces: Focus on quality over quantity. Choose 3-5 of your strongest projects that best represent your design aesthetic and ability to meet diverse client needs.
• Showcase Process: For each project, briefly explain the client's brief, your design approach, key challenges, and how you overcame them. Include inspiration boards, mood boards, sketches, and 3D renderings if available.
• Highlight Sales Impact: If possible, subtly integrate how your designs led to client satisfaction and purchase decisions, aligning with the sales-driven nature of the role.
• Tailor to Ethan Allen: If possible, include a project that demonstrates an understanding of Ethan Allen's style or product range.
• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate, whether digital or physical. Be prepared to speak confidently about each project.

Challenge Preparation:

• Understand Ethan Allen's Brand: Familiarize yourself with their product lines, design styles, and target clientele.
• Practice 3D Planning: Brush up on your skills with common interior design software or be ready to demonstrate your spatial reasoning.
• Develop Sales Pitches: Practice articulating the value of design services and how Ethan Allen products can meet client needs. Prepare answers for common sales objections.
• Storytelling: Be ready to tell compelling stories about your design process, client interactions, and how you’ve driven successful outcomes.

📝 Enhancement Note: The interview process will heavily scrutinize both design creativity and sales capability. A portfolio that bridges these two aspects will be most impactful. Expect questions that probe your understanding of sales metrics and how you contribute to revenue goals.

🛠 Tools & Technology Stack

Primary Tools:

• 3D Room Planner Software: Proficiency with digital floor planning and 3D visualization tools for creating client presentations and space plans. Specific Ethan Allen proprietary software may be used.
• CRM System: Experience with Customer Relationship Management software (e.g., Salesforce, HubSpot, or proprietary systems) for client tracking, lead management, and sales pipeline monitoring.
• Point of Sale (POS) System: Familiarity with retail POS systems for order entry, processing transactions, and managing sales data.

Analytics & Reporting:

• Sales Tracking Tools: Ability to monitor personal sales performance against benchmarks and goals.
• Customer Data Platforms: Understanding how to access and utilize customer data to personalize design recommendations and marketing efforts.

CRM & Automation:

• Design Software Suites: Tools like SketchUp, AutoCAD, or specialized interior design software for creating detailed plans and renderings.
• Social Media Management Tools: Platforms like Hootsuite, Buffer, or native social media analytics for managing online presence and tracking engagement.
• Communication Platforms: Email, instant messaging, and potentially video conferencing tools for client and team communication.

📝 Enhancement Note: While specific software names aren't listed, the description highlights the importance of "corporate systems and technology," "3-D Room Planner," and "CRM." Proficiency in these areas is expected, with an emphasis on utilizing them to "maximize efficiency" and "build volume of projects."

👥 Team Culture & Values

Operations Values:

• Client Focus: Prioritizing client needs and satisfaction to build strong, lasting relationships.
• Sales Achievement: A strong drive to meet and exceed sales targets and contribute to the company's revenue goals.
• Collaboration: Working effectively with team members to share knowledge, support colleagues, and ensure a positive client experience.
• Brand Integrity: Upholding the Ethan Allen brand standards in all professional interactions and design presentations.
• Continuous Improvement: A willingness to learn new design trends, sales techniques, and technologies to enhance performance.
• Professionalism: Maintaining a neat, organized, and welcoming environment within the design center.

Collaboration Style:

• Team-Oriented Sales: Consultants are encouraged to support each other, share leads where appropriate, and work together to achieve collective design center goals.
• Knowledge Sharing: Open communication about design trends, successful sales strategies, and effective client engagement methods is valued.
• Feedback Culture: Openness to receiving and providing constructive feedback to improve individual and team performance.

📝 Enhancement Note: The emphasis on both "teamwork" as a performance category and "working cooperatively" suggests a culture that balances individual sales drive with collective responsibility for the success of the design center.

⚡ Challenges & Growth Opportunities

Challenges:

• Achieving Sales Quotas: Meeting rigorous monthly sales targets in a commission-based environment can be challenging, especially for those new to sales.
• Client Acquisition & Retention: Consistently attracting new clients and retaining existing ones requires ongoing marketing efforts and exceptional service.
• Balancing Design Creativity with Sales Objectives: Effectively translating creative design concepts into profitable sales can require a nuanced approach.
• Managing Client Expectations: Juggling diverse client preferences, budgets, and timelines while maintaining high service standards.
• Adapting to Market Trends: Staying abreast of evolving design styles, consumer preferences, and competitive offerings in the home furnishings market.

Learning & Development Opportunities:

• Product Knowledge Expansion: Deep dive into Ethan Allen's extensive product catalog, materials, and customization options.
• Sales Training Programs: Access to corporate training focused on consultative selling, closing techniques, and objection handling.
• Design Software Proficiency: Opportunities to master advanced features of 3D design tools and visualization technologies.
• Mentorship: Learning from experienced Design Consultants and Design Center Leaders.
• Industry Exposure: Gaining insights into the broader home furnishings and interior design industry through company initiatives.

📝 Enhancement Note: The primary challenge is revenue generation through sales. Growth is directly linked to mastering the company's sales process, understanding its product lines deeply, and effectively leveraging design skills to drive purchasing decisions.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: "How would you approach building a client base from scratch in the Albuquerque market for Ethan Allen?" "Describe your process for managing multiple client projects simultaneously while ensuring each receives adequate attention." "How do you stay updated on interior design trends and incorporate them into client solutions?"
• Company & Culture: "What do you know about Ethan Allen's brand and design philosophy?" "How do you handle constructive criticism or feedback on your designs?" "Describe a time you had to collaborate with a team to achieve a common goal."
• Portfolio Presentation: "Walk me through your favorite project in your portfolio. What was the client's brief, what were the key design decisions, and what was the outcome?" "How did your design choices contribute to the successful sale of products in this project?"

Portfolio Presentation Strategy:

• Narrative Flow: Structure your presentation logically, guiding the interviewer through the client's problem, your solution, and the positive results.
• Visual Emphasis: Let your visuals speak, but be prepared to articulate the "why" behind your design choices, material selections, and space planning.
• Quantify Success: Where possible, mention how your designs met client budgets, improved functionality, or led to significant purchases.
• Conciseness: Be mindful of time; present your strongest projects efficiently and confidently.

Challenge Preparation:

• Design Scenario: Be ready for a hypothetical client scenario where you might need to select furniture and finishes for a specific room, considering a budget and client preferences.
• Sales Pitch: Practice presenting a specific Ethan Allen product or design service to an interviewer, focusing on benefits and value proposition.
• Problem-Solving: Prepare to discuss how you would handle common client challenges, such as budget constraints, differing opinions within a household, or unexpected design issues.

📝 Enhancement Note: Expect questions that probe your ability to connect design creativity with tangible sales results. Demonstrating an understanding of sales metrics and client acquisition strategies will be as important as showcasing your design portfolio.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Dayforce portal.
• Portfolio Customization: Prepare a digital or physical portfolio that highlights your best interior design projects, focusing on space planning, product integration, and client-focused solutions. Tailor it to showcase an understanding of Ethan Allen's aesthetic and product range.
• Resume Optimization: Ensure your resume clearly articulates your design experience, any sales achievements, customer service skills, and proficiency with relevant design and CRM software. Use keywords from the job description.
• Interview Preparation: Practice answering behavioral questions related to sales, customer service, and collaboration. Prepare to discuss your design process and present your portfolio confidently, emphasizing how you drive sales through design.
• Company Research: Familiarize yourself with Ethan Allen's history, brand values, current product lines, and marketing initiatives. Understand their approach to design services and their target market.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.