In-Home Design Consultant ($150k-250k)

📍 Job Overview

Job Title: In-Home Design Consultant Company: Express Flooring Location: Santa Clarita, California, United States Job Type: 1099 – Direct Seller / Contractor Category: Sales Operations / GTM Strategy (Focus on Sales Execution & Client Engagement) Date Posted: May 13, 2026 Experience Level: 2-5 Years Remote Status: On-site

🚀 Role Summary

• This is a high-earning, commission-based direct sales role focused on in-home client consultations and closing flooring solution deals.
• The position requires a results-driven professional skilled in building rapport, understanding customer needs, and managing the entire sales cycle from initial contact to final agreement.
• Success in this role is heavily dependent on exceeding sales targets and delivering an exceptional customer experience through expert product presentation and financing guidance.
• Candidates will leverage provided leads and a structured sales process to achieve significant earning potential, with significant opportunities for growth within a rapidly expanding company.

📝 Enhancement Note: While the primary function is direct sales, the role's emphasis on process adherence (closing in one visit, using sample kits, presenting financing) and performance metrics (closing rate, sales targets) aligns it closely with Sales Operations and Go-to-Market (GTM) strategy execution at the front lines. The "Design Consultant" title suggests a consultative sales approach rather than pure transactional selling.

📈 Primary Responsibilities

• Conduct in-home consultations with homeowners, expertly presenting curated flooring samples and solutions to meet individual needs and design preferences.
• Master the entire sales cycle within a single visit, from initial rapport building and needs assessment to taking precise measurements, creating estimates, and closing the sale.
• Effectively guide clients through product options, financing flexibility, and purchasing processes to ensure a confident and seamless decision-making experience.
• Consistently meet and exceed ambitious sales targets by achieving a high close rate during consultations, directly contributing to company revenue goals.
• Collaborate with the Express Flooring internal team to ensure seamless customer experiences from consultation to project completion, maintaining high standards of service.

📝 Enhancement Note: The responsibility to "close the sale in one visit" implies a need for strong sales process management, efficient time utilization, and effective objection handling, all critical elements of GTM execution. The focus on "flexible financing options" suggests a need to understand and present various deal structures, a key component of sales operations enablement.

🎓 Skills & Qualifications

Education:

• High school diploma or equivalent is required.
• A college degree is preferred, indicating a potential for understanding complex product lines and sales strategies.

Experience:

• A minimum of 2 years of proven experience in in-home sales or outside sales roles is essential.
• Demonstrated success in managing a sales pipeline and closing deals independently is critical.

Required Skills:

• In-Home Sales Proficiency: Proven ability to conduct effective consultations and close sales directly within a client's residence.
• Closing Skills: Strong track record of successfully closing deals, particularly within a single visit framework.
• Customer Experience Management: Dedication to building rapport and delivering an exceptional, personalized customer journey.
• Sales Process Adherence: Ability to follow a structured sales process, utilize provided sample kits, and present financing options effectively.
• Estimation & Quoting: Skill in accurately assessing needs, taking measurements, and generating client estimates.
• Communication Excellence: Superior verbal and written communication skills to articulate product benefits, build trust, and negotiate terms.
• Time Management & Organization: Self-motivated with exceptional skills to manage a flexible schedule, prioritize appointments, and meet daily/weekly sales goals.
• Direct Selling Acumen: Comfort and proficiency in high-volume, results-oriented direct sales environments.

Preferred Skills:

• Experience in the flooring or home improvement industry.
• Familiarity with CRM systems for lead and customer management.
• A strong understanding of financing options and their presentation to clients.
• Proven ability to adapt sales approach based on diverse client needs and personalities.

📝 Enhancement Note: The requirement for "2+ years of experience in in-home or outside sales" along with the emphasis on closing deals and customer experience suggests this role is geared towards individuals who can operate with a high degree of autonomy but within a defined sales framework. The mention of "Golden Leads" with a 60% close rate implies a need for strong conversion skills rather than pure lead generation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Process Case Studies: Documented examples of successful sales cycles, highlighting how you navigated client needs, presented solutions, and achieved closures, particularly in in-home settings.
• Metrics & Performance Data: Evidence of exceeding sales targets, with quantifiable achievements in closing rates, average deal size, and customer satisfaction scores.
• Client Interaction Examples: Scenarios or anonymized examples demonstrating your ability to build rapport, understand client requirements, and tailor solutions effectively.
• Problem-Solving Scenarios: Examples of how you've overcome sales objections, addressed client concerns, or adapted your approach to close difficult deals.

Process Documentation:

• Candidates are expected to articulate their personal sales process, demonstrating how they structure in-home consultations from initial contact to final agreement.
• An ability to explain how they leverage provided resources (sample kits, financing options) within their sales workflow is crucial.
• Demonstrate an understanding of how to track progress, manage follow-ups (if applicable), and report on key sales activities and outcomes.

📝 Enhancement Note: While a formal "portfolio" in the traditional sense might not be required for a 1099 sales role, candidates will be expected to showcase their sales acumen and process through their resume, interview responses, and potentially a presentation of their sales methodology. Highlighting past successes with data and specific examples will be key.

💵 Compensation & Benefits

Salary Range: $150,000 - $250,000 USD annually (Commission-based)

• This role operates on a 1099 independent contractor basis, with compensation derived entirely from commissions.
• The projected annual earnings of $150,000–$250,000 are based on the average performance of motivated sales consultants.
• Top performers have the potential to earn $300,000+ annually, reflecting the uncapped commission structure.

Benefits:

• Comprehensive Paid Training: A 7-week paid training program designed to equip consultants with essential sales skills, product knowledge, and company processes.
• Ongoing One-on-One Coaching: Continuous support from sales managers to refine techniques, address challenges, and foster skill development.
• Exclusive Lead Generation: Access to high-quality "Golden Leads" generated through TV advertising, boasting a significant 60% close rate, eliminating the need for cold calling.
• Flexible Scheduling: The autonomy to manage your own work schedule, focusing on pre-set appointments and optimizing your availability for client consultations.

Working Hours:

• Flexible, self-managed schedule is a key benefit, with the expectation of working evenings and weekends as necessary to accommodate client availability and close deals. The role is inherently tied to appointment setting and client needs.

📝 Enhancement Note: The salary range provided ($150k-$250k) is exceptionally high for a Design Consultant role and strongly indicates a pure commission structure with significant earning potential for high performers. The "1099 – Direct Seller" classification is critical for understanding the employment status and benefit structure. The paid training and coaching are significant benefits for an independent contractor role, indicating a strong investment in consultant success.

🎯 Team & Company Context

🏢 Company Culture

Industry: Residential and Commercial Flooring Solutions. Express Flooring operates across multiple states, positioning itself as a significant player in the home improvement and construction sector. Company Size: Express Flooring is described as a "rapidly expanding company," suggesting a dynamic and growing environment. While specific numbers aren't provided, this implies opportunities for career advancement and a need for adaptable professionals. Founded: Express Flooring has been in business long enough to establish a multi-state presence and develop proprietary lead generation strategies, indicating stability and a proven business model.

Team Structure:

• The role involves working within a sales organization that includes sales managers providing coaching and support.
• Collaboration is expected with internal teams to ensure excellent customer experiences post-sale.
• The "Design Consultant" operates as an independent contractor (1099), suggesting a high degree of autonomy within their sales territory and appointment scheduling.

Methodology:

• Data-Driven Sales: The company leverages data from TV advertising to generate "Golden Leads" with a high conversion rate, indicating a strategic approach to lead generation and sales forecasting.
• Process Optimization: The emphasis on closing sales in one visit and providing flexible financing points to a streamlined, efficient sales process designed for maximum conversion.
• Customer-Centric Approach: The mission to "deliver a superior floor covering experience" highlights a focus on customer satisfaction, even within a high-volume sales environment.

Company Website: http://www.expressflooring.com/careers

📝 Enhancement Note: The company's focus on "rapid expansion" and "ambitious individuals" points to a culture that rewards high performance and initiative. The emphasis on problem-solving and innovation suggests that while processes are defined, there's room for individual strategic thinking to drive results.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry to mid-level position within a direct sales framework, focused on execution and client acquisition. It is designed for individuals with prior sales experience who can operate independently and drive revenue.

Reporting Structure:

• Directly reports to a Sales Manager who provides ongoing coaching and performance guidance.
• Operates as an independent contractor (1099), managing their own schedule and client interactions.

Operations Impact:

• The primary impact is direct revenue generation for Express Flooring through successful sales closures.
• Successful consultants contribute to the company's growth by expanding its customer base and market share in Santa Clarita and surrounding areas.
• Positive customer experiences driven by consultants can lead to repeat business and referrals, further bolstering company success.

Growth Opportunities:

• Advancement to Senior Consultant/Team Lead: Proven high performers may have opportunities to mentor new consultants, take on more complex client accounts, or move into leadership roles within the sales division.
• Specialization: Potential to become an expert in specific product lines or customer segments within the flooring industry.
• Increased Earning Potential: The primary growth path is through increasing sales volume and efficiency, leading to higher commission earnings, with potential to exceed $300,000 annually.
• Entrepreneurial Development: As a 1099 contractor, consultants develop strong business management skills, including time management, client relationship building, and financial planning, which can foster entrepreneurial growth.

📝 Enhancement Note: The "Design Consultant" role, while sales-focused, offers a structured path for growth through performance. The company's investment in training and coaching suggests a commitment to developing its sales force, even for independent contractors. The high earning potential indicates that success is directly tied to the consultant's ability to execute and convert leads effectively.

🌐 Work Environment

Office Type: This is primarily an in-home sales role, meaning the primary "office" is the customer's residence. Consultants will travel to client homes within their assigned territory.

Office Location(s):

• The role is based in Santa Clarita, CA, requiring candidates to be able to travel to client appointments within this region.
• The company likely has a central hub for training, sample kit distribution, and administrative support, but daily work is mobile.

Workspace Context:

• Mobile Workspace: Consultants will manage their own vehicle for travel and carry sample kits and sales materials.
• Client Homes: The environment is varied, requiring adaptability to different home settings and client personalities.
• Collaborative Elements: While largely independent, consultants will interact with sales managers for coaching and support, and with internal teams for project coordination.
• Tools Provided: Access to curated sample kits, financing presentation tools, and potentially CRM access for lead management.

Work Schedule:

• Highly flexible, self-managed schedule. Consultants set their own appointments, with the expectation of availability during evenings and weekends to maximize closing opportunities and meet client needs. The company provides leads and training to support this flexible model.

📝 Enhancement Note: The "in-home" nature of the role means the work environment is customer-dependent. Consultants need to be comfortable working independently, managing their own travel, and presenting professionally in diverse domestic settings. The flexibility is a key selling point, but it requires significant self-discipline and time management.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, sales experience, and enthusiasm for the role and commission structure.
• In-Depth Sales Discussion: A more detailed interview focusing on sales methodology, closing techniques, handling objections, and understanding of the in-home sales model. Candidates may be asked to role-play sales scenarios.
• Training & Onboarding Overview: Discussion of the comprehensive 7-week paid training program and ongoing coaching, outlining expectations and support.
• Logistics & Contract Review: Clarification of the 1099 contractor status, compensation structure, and company policies.

Portfolio Review Tips:

• Quantify Achievements: Be prepared to discuss specific sales numbers, close rates, and earnings from previous roles. Use metrics to demonstrate success.
• Highlight In-Home Sales Experience: Emphasize any experience conducting sales in client homes or managing a mobile sales territory.
• Showcase Consultative Approach: Provide examples of how you build rapport, understand client needs, and tailor solutions, rather than just push products.
• Demonstrate Process & Adaptability: Explain your personal sales process and how you adapt it to different client situations and personalities.
• Professional Presentation: Ensure your resume is well-organized and highlights relevant achievements. Be prepared to articulate your value proposition clearly and concisely.

Challenge Preparation:

• Sales Scenarios: Practice handling common objections (e.g., price, timing, competitor offers) and closing techniques.
• Product Presentation: Be ready to discuss how you would present a flooring solution to a homeowner, using the provided sample kits as a hypothetical.
• Understanding the Model: Be prepared to articulate your understanding of the 1099 commission-based model and why it appeals to you.

📝 Enhancement Note: For this role, the "portfolio" is less about formal documents and more about demonstrating sales capability through experience, metrics, and interview performance. Candidates should focus on showcasing their ability to drive revenue in a direct, in-home sales context.

🛠 Tools & Technology Stack

Primary Tools:

• Sample Kits: Comprehensive, curated sample kits provided by Express Flooring for client presentations.
• Measurement Tools: Standard tools for taking accurate room and flooring measurements (e.g., tape measure, laser measurer).
• Estimation Software/Tools: Potentially proprietary software or standardized templates for creating client estimates quickly.

Analytics & Reporting:

• CRM System (Likely): While not explicitly stated, a CRM (e.g., Salesforce, HubSpot, or a custom solution) is highly probable for managing leads, tracking appointments, recording sales activities, and monitoring performance. Consultants will need to be proficient in using it for their territory.
• Performance Dashboards: Access to dashboards or reports to track personal sales performance against targets and commissions.

CRM & Automation:

• Lead Management System: The company likely has a system for distributing "Golden Leads" to consultants.
• Communication Tools: Standard business communication tools (email, phone, potentially a messaging app) for interacting with managers and internal teams.

📝 Enhancement Note: Proficiency in using a CRM system is often a fundamental requirement for sales roles, even for independent contractors, as it's crucial for lead distribution, activity tracking, and performance reporting. Candidates should be prepared to discuss their experience with CRM tools.

👥 Team Culture & Values

Operations Values:

• Results-Oriented: A strong emphasis on achieving and exceeding sales targets, driving revenue, and contributing directly to company growth.
• Customer Focus: Dedication to providing an exceptional customer experience, building rapport, and ensuring client satisfaction throughout the sales process.
• Integrity & Professionalism: Maintaining high ethical standards in client interactions, product presentation, and financial dealings.
• Proactiveness & Self-Motivation: A drive to take initiative, manage one's own schedule effectively, and pursue sales opportunities with determination.
• Collaboration: Willingness to work with internal teams and sales managers to ensure seamless service delivery and continuous improvement.

Collaboration Style:

• Independent Execution: Consultants are expected to operate autonomously in the field, managing their own appointments and sales process.
• Supportive Interaction: Regular interaction with sales managers for coaching, feedback, and performance reviews.
• Cross-Functional Coordination: Collaboration with installation and customer service teams to ensure a smooth handover post-sale and a positive overall customer journey.
• Knowledge Sharing: While independent, a culture that encourages sharing best practices and successful strategies among sales consultants can foster collective growth.

📝 Enhancement Note: The company's stated values of "problem solvers who are passionate about finding innovative solutions" and caring "deeply about our employees" suggest a culture that balances high performance with support and development, even for contractors.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income Volatility: The primary challenge is the inherent variability of commission-based earnings, requiring strong sales performance consistency.
• In-Home Sales Objections: Overcoming common objections related to price, competitors, or decision-making timelines in a direct, in-person setting.
• Managing a Flexible Schedule: The need for significant self-discipline and time management to balance personal life with the demands of evening/weekend client appointments.
• Territory Management: Effectively covering the assigned Santa Clarita sales territory, optimizing travel routes and appointment distribution.
• Product Knowledge Depth: Staying current with an evolving range of flooring products, materials, and design trends.

Learning & Development Opportunities:

• Intensive Sales Training: A robust 7-week paid training program provides a strong foundation in sales techniques, product knowledge, and company processes.
• Ongoing Coaching: Continuous one-on-one coaching from experienced sales managers offers personalized guidance for skill enhancement and performance improvement.
• Industry Exposure: Gaining deep knowledge of the flooring industry, home improvement market, and interior design trends.
• Financial Acumen: Developing strong financial management skills through managing commission-based income and understanding sales metrics.
• Career Progression: Potential to advance to senior sales roles or leadership positions within Express Flooring as the company continues to grow.

📝 Enhancement Note: The company's investment in a comprehensive training program and ongoing coaching is a significant differentiator for a 1099 role, mitigating some of the typical challenges associated with independent contracting by providing structured support and development.

💡 Interview Preparation

Strategy Questions:

• "Walk me through your typical process for conducting an in-home sales consultation, from arrival to closing." (Focus on structure, rapport building, needs assessment, presentation, and closing.)
• "Describe a time you had to overcome a significant objection from a client in an in-home sales setting. What was the objection, and how did you handle it?" (Demonstrate problem-solving and objection-handling skills.)
• "How do you approach presenting financing options to a client, and what is your strategy for ensuring they understand the terms and benefits?" (Showcase understanding of financial presentation and client comprehension.)
• "Given our 'Golden Leads' with a 60% close rate, what strategies would you employ to maximize your conversion rate and ensure you're closing deals during the initial visit?" (Focus on leveraging leads and closing within a defined window.)

Company & Culture Questions:

• "Why are you interested in a 1099 commission-based sales role, and what attracts you to Express Flooring specifically?" (Assess understanding of the role's nature and alignment with company offering.)
• "How do you stay motivated and organized when managing your own schedule and working independently?" (Evaluate self-discipline and time management skills.)
• "Describe your experience with customer service and how you ensure a positive client experience, even after the sale is made." (Gauge focus on customer satisfaction and post-sale collaboration.)

Portfolio Presentation Strategy:

• Quantify Success: Be prepared to discuss specific sales figures, average deal sizes, and personal earnings from previous roles. Use numbers to prove your impact.
• Tell a Sales Story: Instead of just listing responsibilities, describe a challenging sale you closed, highlighting your thought process, actions, and the positive outcome for both client and company.
• Demonstrate Consultative Skills: Use examples to show how you identify client needs, tailor recommendations, and build trust, rather than just pushing a product.
• Highlight Adaptability: Be ready to explain how you adapt your sales approach to different client personalities and situations encountered in home sales.

📝 Enhancement Note: Interviewers will be looking for candidates who are not only skilled salespeople but also highly self-motivated, process-oriented, and capable of thriving in a performance-driven, commission-only environment. Demonstrating an understanding of Express Flooring's specific sales model and value proposition will be crucial.

📌 Application Steps

To apply for this In-Home Design Consultant position:

• Submit your application through the provided link on the Express Flooring careers page.
• Resume Optimization: Tailor your resume to highlight direct sales experience, in-home consultation successes, quantifiable achievements (sales figures, close rates), and any experience with design, home improvement, or customer service.
• Prepare Sales Metrics: Be ready to discuss specific sales numbers, average deal sizes, and earnings from previous roles during the interview process. Quantify your successes.
• Practice Sales Scenarios: Rehearse how you would conduct an in-home consultation, handle common objections, and present financing options. Be prepared for potential role-playing.
• Research Express Flooring: Understand the company's mission, values, and market position. Be prepared to articulate why you are a good fit for their culture and sales model.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.