In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant (Sales Representative) Company: Luxury Bath Technologies Location: San Bernardino, CA Job Type: Part-Time Category: Sales Operations / GTM (Go-to-Market) Sales Date Posted: January 11, 2026 Experience Level: Entry-Level (0-2 years) Remote Status: On-site

🚀 Role Summary

• This role focuses on direct-to-consumer sales, specifically engaging with pre-qualified homeowners in their residences to present and sell bath remodeling solutions.
• The position requires a strong emphasis on delivering a structured, proprietary sales presentation and utilizing specialized software for design and pricing.
• Success hinges on effective closing techniques and building rapport with potential clients, leveraging a company-provided lead generation and qualification process.
• This is a commission-based role with unlimited earning potential, centered around driving revenue through in-home consultations and sales.

📝 Enhancement Note: While the title is "In-Home Design Consultant," the core responsibilities and description clearly indicate a Sales Representative role focused on direct sales within the home improvement sector. The "design" aspect is tied to using proprietary software to present solutions, rather than a traditional interior design function. This role falls under Go-to-Market (GTM) Sales and can be viewed through a Sales Operations lens due to its reliance on process, training, and structured sales methodologies.

📈 Primary Responsibilities

• Deliver a proprietary, structured sales presentation to homeowners using an iPad and specialized design software.
• Conduct in-home consultations, assessing customer needs and recommending appropriate bath remodeling solutions.
• Utilize proprietary iPad software to design new bath layouts and provide instant, accurate pricing.
• Effectively close sales on a daily basis, converting consultations into revenue-generating opportunities.
• Participate in weekly sales training meetings to continuously refine product knowledge, sales techniques, and presentation skills.
• Maintain a high level of professionalism and customer engagement throughout the sales cycle.

📝 Enhancement Note: The responsibilities are heavily focused on the execution of a defined sales process. The emphasis on "proprietary software" and "proprietary sales presentation" highlights the need for strict adherence to company-defined sales methodologies, a common characteristic of roles managed or supported by Sales Operations.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a strong foundation in communication and interpersonal skills is essential. High school diploma or equivalent is typically expected for entry-level sales roles.

Experience: Previous sales experience is preferred but not a strict requirement. The company emphasizes its training program, suggesting a willingness to onboard candidates with transferable skills.

Required Skills:

• Highly developed interpersonal, organizational, and communication skills.
• Ability to present confidently and articulately to individuals and small groups.
• Strong sense of ambition, self-motivation, and self-discipline to drive performance in a commission-based role.
• Ability to work independently and manage one's own schedule and client interactions.
• Naturally outgoing and articulate individual who thrives in social settings and enjoys interacting with people.
• Proficiency with tablet-based applications and software interfaces.

Preferred Skills:

• Proven track record in a direct sales or in-home sales environment.
• Experience with CRM systems for lead and customer management.
• Familiarity with design software or visualization tools.
• Understanding of the home improvement or construction industry.

📝 Enhancement Note: The emphasis on "interpersonal," "organizational," and "communication skills," alongside "ambition" and "self-motivation," are critical for success in a commission-based, independent sales role. The company's training focus suggests that technical sales skills can be developed, making adaptability and a strong work ethic key differentiators.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstration of successful sales presentations, ideally with examples of how complex information was simplified for homeowners.
• Evidence of effective closing techniques and achieving sales targets, potentially through anonymized performance metrics or case studies.
• Examples of utilizing specialized software or tools to present product designs, options, and pricing.
• Documentation of how customer needs were assessed and translated into tailored solutions.

Process Documentation:

• Insight into how a structured sales process can be meticulously followed and adapted to individual customer interactions.
• Examples of workflow management for scheduling and conducting in-home appointments.
• Methods for tracking sales activities and customer interactions, even if using personal notes or basic systems prior to formal training.

📝 Enhancement Note: While a formal "portfolio" might not be explicitly required for an entry-level position, candidates are expected to demonstrate their capabilities through their resume and interview. Highlighting any experience where they followed a structured process, used technology for sales, or achieved quantifiable results will be crucial. For this role, the "portfolio" is more about showcasing sales aptitude and process adherence than formal deliverables.

💵 Compensation & Benefits

Salary Range: This is a 100% commission-based role, meaning there is no base salary. Earning potential is unlimited and directly tied to sales performance.

• Estimated Earning Potential (San Bernardino, CA - Entry Level Sales):
  • First Year Target: $50,000 - $80,000+ (Highly variable based on performance and closing rate).
  • Experienced/Top Performers: $100,000 - $150,000+ annually.

📝 Enhancement Note: Based on industry standards for commission-based in-home sales roles in California, particularly in the home improvement sector, the earning potential can be significant. A common compensation structure involves a commission per sale, with potential bonuses for exceeding targets or selling specific product packages. The San Bernardino area has a moderate cost of living, and sales roles here can command competitive commission rates. The absence of a base salary means that success is entirely performance-driven. Researching average home renovation project costs and typical commission percentages in the industry will provide further context for potential earnings.

Benefits:

• Comprehensive initial sales and design training program.
• Access to proprietary sales presentation tools (iPad) and software.
• Pre-qualified leads provided by the company, reducing the need for self-generation.
• Opportunity for unlimited earning potential through commission.
• Flexible schedule, typical of part-time, commission-based roles.

Working Hours: The role is described as part-time, with an AI-derived estimate of 20 hours per week. Actual hours will likely vary based on appointment scheduling and personal drive to maximize commission earnings.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Home Services (Bath Remodeling). Luxury Bath Technologies specializes in acrylic bath and shower solutions, emphasizing quality, cost-effectiveness, and low maintenance. They cater to consumers seeking alternatives to traditional remodeling, including those with accessibility needs. Company Size: Luxury Bath Technologies is a well-established manufacturer with a significant dealer network. While the exact size of the San Bernardino team isn't specified, the parent company operates on a larger scale, suggesting a robust operational framework supporting its sales force. Founded: Luxury Bath Technologies was founded to address market dissatisfaction with existing bath remodeling quality. This origin story highlights a commitment to product quality and customer satisfaction.

Team Structure:

• Sales representatives typically report to a Sales Manager or Regional Sales Director.
• The role involves close collaboration with internal teams responsible for lead generation, order processing, and project management.
• A strong emphasis is placed on teamwork within sales training sessions and sharing best practices.

Methodology:

• Sales Process: A highly structured, proprietary sales methodology is central to the role, from lead qualification to presentation delivery and closing.
• Customer Focus: Emphasis on understanding homeowner needs, particularly those with accessibility requirements, and providing tailored solutions.
• Product Expertise: Continuous learning and adherence to product specifications and design capabilities are critical.

Company Website: luxurybath.com

📝 Enhancement Note: The company's focus on quality, customer satisfaction, and a unique product offering (acrylic solutions) creates a specific market position. The culture likely values professionalism, a strong work ethic, and a commitment to continuous improvement, especially given the emphasis on training.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level, field-based sales position. It's designed for individuals looking to gain experience in direct sales, specifically within the home improvement sector.

Reporting Structure: Sales representatives report to a Sales Manager who oversees performance, provides coaching, and ensures adherence to the company's sales process.

Operations Impact: The primary impact of this role is direct revenue generation for the company. Each successful sale contributes directly to the company's top-line growth and market share in the bath remodeling segment. Effective sales consultants also contribute to brand reputation through positive customer interactions.

Growth Opportunities:

• Sales Advancement: Progression to Senior Sales Representative, Team Lead, or Sales Manager roles within the organization.
• Specialization: Developing expertise in specific product lines or customer segments (e.g., accessibility solutions).
• Performance-Based Rewards: Opportunities for increased commission rates, bonuses, and recognition for exceeding sales targets.
• Skill Development: Continuous training in sales techniques, product knowledge, and design software.

📝 Enhancement Note: For an entry-level role, the primary growth path is typically within sales leadership or becoming a high-performing, long-term sales consultant. The company's emphasis on training suggests a structured development path for motivated individuals.

🌐 Work Environment

Office Type: This is primarily an in-home, field-based role. While there might be occasional team meetings or training sessions held at a local office or designated meeting space, the majority of the work is conducted at client residences.

Office Location(s): The role is based in San Bernardino, CA, serving the surrounding residential areas. Specific office locations for meetings are not detailed but would likely be within a reasonable commuting distance for the sales team.

Workspace Context:

• The primary workspace is the homeowner's living space, requiring adaptability and professionalism in diverse environments.
• The essential "tool" for the workspace is the company-provided iPad with proprietary software.
• Collaboration occurs primarily during scheduled team meetings and through communication with sales management.

Work Schedule: Described as part-time (estimated 20 hours/week), with flexibility to schedule appointments around client availability and personal preference. This typically involves evening and weekend appointments, as these are common times for homeowners to be available for in-home consultations.

📝 Enhancement Note: The independence of this role means the "work environment" is highly variable. Professionals need to be comfortable working autonomously in customer homes, managing their own schedules, and adapting to different settings.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, communication skills, and interest in a commission-based role.
• In-Person Interview/Presentation: Candidates may be asked to deliver a mock sales presentation or discuss their approach to sales and customer interaction. This is a key assessment of their interpersonal and presentation skills.
• Training & Onboarding: If successful, candidates will undergo the company's structured 90-day training program.

Portfolio Review Tips:

• Highlight Sales Aptitude: Focus on experiences where you've persuaded others, managed customer relationships, or achieved goals through your efforts.
• Showcase Communication: Prepare to speak clearly and confidently about your skills and motivations. Practice explaining complex ideas simply.
• Demonstrate Self-Management: Discuss how you manage your time, stay organized, and motivate yourself, especially in roles with less direct supervision.
• Emphasize Coachability: Express enthusiasm for learning the company's proprietary methods and products, showing you are receptive to training.

Challenge Preparation:

• Be prepared to discuss how you would approach a typical in-home sales consultation, from initial greeting to closing.
• Think about how you would handle common customer objections or questions about pricing, installation, or product features.
• Practice articulating the value proposition of a product or service you've previously sold or used.

📝 Enhancement Note: The interview process for this role will heavily lean on assessing soft skills – specifically, sales potential, communication effectiveness, and self-management – rather than a traditional operations portfolio. Candidates should prepare to "sell themselves" and demonstrate their ability to learn and execute the company's sales playbook.

🛠 Tools & Technology Stack

Primary Tools:

• iPad: The central tool for delivering presentations, design, and pricing. Proficiency with tablet interfaces is essential.
• Proprietary Sales Presentation Software: Specific application(s) used for visual demonstrations and customer engagement.
• Proprietary Design & Pricing Software: Software used to create bath designs and generate quotes accurately.

Analytics & Reporting:

• While not directly managed by the sales representative, they will likely interact with systems for tracking their own sales performance and pipeline. This might involve a CRM or a dedicated sales dashboard.

CRM & Automation:

• The company likely uses a CRM system to manage leads, track customer interactions, and monitor sales performance. While the sales representative may not administer it, understanding CRM principles is beneficial.

📝 Enhancement Note: The core technology stack is proprietary and provided by the company. The emphasis is on the ability to learn and effectively utilize these specific tools for sales, rather than broad expertise in multiple CRM or design platforms.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong focus on meeting homeowner needs, particularly those with accessibility challenges, and ensuring satisfaction with the final product.
• Quality & Craftsmanship: Pride in offering high-quality, durable acrylic solutions that represent a significant improvement over traditional methods.
• Integrity & Professionalism: Representing the company ethically and professionally in client homes and throughout the sales process.
• Drive & Ambition: A culture that rewards performance and encourages individuals to maximize their earning potential.

Collaboration Style:

• Independent Execution: Sales reps largely work independently in the field, managing their own schedules and client interactions.
• Team Learning: Collaboration is evident in weekly sales meetings, where training is delivered, and best practices are shared.
• Supportive Structure: While independent, reps are supported by internal teams for lead generation, order processing, and post-sale operations.

📝 Enhancement Note: The company culture likely balances the autonomy of field sales with a structured approach to sales execution and team development. Success is driven by individual performance within a supportive framework.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Only Structure: The primary challenge is the lack of a base salary, requiring consistent sales performance to achieve income goals.
• In-Home Sales Environment: Navigating diverse customer personalities, home environments, and potential rejection.
• Mastering Proprietary Systems: Quickly learning and effectively using company-specific software and sales presentations.
• Building Trust: Establishing credibility and trust with homeowners in a single in-home visit.

Learning & Development Opportunities:

• Comprehensive Sales Training: Access to an industry-leading training program designed to equip individuals for success from day one.
• Product Knowledge Expansion: Deep dive into the benefits and applications of acrylic bath and shower solutions.
• Sales Technique Refinement: Continuous improvement of presentation, negotiation, and closing skills.
• Mentorship: Potential for guidance from experienced sales managers and top-performing colleagues.

📝 Enhancement Note: The challenges are typical for commission-based sales roles. The company's investment in training is a key mitigating factor, providing the necessary support for individuals to overcome these challenges and grow.

💡 Interview Preparation

Strategy Questions:

• Sales Approach: "Describe your ideal sales process for an in-home consultation. How would you tailor it for a homeowner with specific accessibility needs?"
  • Preparation: Focus on a structured approach: rapport building, needs assessment, problem-solving (product fit), presentation, objection handling, closing. Emphasize empathy and consultative selling.
• Motivation & Drive: "This is a 100% commission role. What motivates you, and how do you stay disciplined and productive when working independently?"
  • Preparation: Highlight intrinsic motivators (achievement, mastery, helping others) and extrinsic ones (financial rewards). Discuss strategies for self-management, goal setting, and overcoming setbacks.
• Problem Solving: "Imagine a client is hesitant about the price of the renovation. How would you address their concerns and reinforce the value proposition?"
  • Preparation: Focus on reinforcing ROI, long-term benefits (durability, low maintenance), financing options, and the quality of the solution compared to alternatives.

Company & Culture Questions:

• "What interests you about Luxury Bath Technologies and the home improvement industry?"
  • Preparation: Research the company's history, mission, product unique selling propositions (USPs), and market position. Connect your interest to their values (quality, customer satisfaction).
• "How do you handle constructive criticism or feedback on your performance?"
  • Preparation: Emphasize a growth mindset, viewing feedback as an opportunity to learn and improve. Provide an example of how you've used feedback constructively.

Portfolio Presentation Strategy:

• Focus on Transferable Skills: If you have previous sales or customer-facing experience, prepare to discuss specific situations where you demonstrated strong communication, persuasion, and problem-solving skills.
• Quantify Achievements: Whenever possible, use numbers to illustrate your successes (e.g., "increased customer satisfaction by X%," "achieved Y% of sales target").
• Articulate Your Learning Ability: Since this role involves learning proprietary systems, be ready to discuss how you quickly learn new technologies or processes.

📝 Enhancement Note: The interview will likely assess sales potential and cultural fit more than technical operations skills. Candidates should prepare to "sell themselves" and demonstrate their understanding of a consultative, in-home sales process.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link.
• Resume Optimization: Tailor your resume to highlight transferable skills such as customer service, communication, persuasion, goal achievement, and any experience with independent work or sales. Quantify achievements where possible.
• Prepare for a Presentation: Be ready to discuss your sales approach and potentially deliver a short, mock presentation on why a homeowner should choose your services, focusing on benefits and value.
• Research the Company: Familiarize yourself with Luxury Bath Technologies' products, mission, and market to articulate your interest and understanding during the interview.
• Practice Your "Elevator Pitch": Be ready to concisely and compellingly explain your qualifications and enthusiasm for this commission-based sales role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.