In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant (Sales Representative) Company: Luxury Bath Technologies Location: York, Pennsylvania, United States Job Type: FULL_TIME Category: Sales Operations / GTM (Go-To-Market) Date Posted: August 06, 2025 Experience Level: 0-2 Years

🚀 Role Summary

• This role focuses on direct-to-consumer sales, emphasizing in-home consultations and the delivery of a structured sales presentation to pre-qualified leads.
• The primary objective is to drive revenue by closing sales for bath remodeling solutions, leveraging proprietary design software and sales methodologies.
• Success in this position relies on exceptional interpersonal skills, persuasive communication, and the ability to manage the sales cycle from presentation to closing.
• While not a traditional "operations" role, it sits within the GTM function, directly impacting revenue generation and requiring an understanding of sales processes and customer lifecycle management.

📝 Enhancement Note: While the title "In-Home Design Consultant" might suggest a purely consultative role, the description clearly frames it as a Sales Representative position with a focus on closing deals. The "operations" aspect here is related to the GTM strategy and sales process execution, rather than back-end operational functions like CRM administration or sales ops analysis. This role is client-facing and revenue-driving.

📈 Primary Responsibilities

• Deliver Proprietary Sales Presentations: Conduct in-home consultations and deliver a standardized, iPad-based sales presentation to pre-qualified homeowners, effectively communicating product benefits and value propositions.
• Design and Propose Solutions: Utilize proprietary iPad software to design new bath layouts and configurations tailored to homeowner needs, creating visually compelling proposals.
• Close Sales: Confidently present pricing, negotiate terms, and close sales agreements on a daily basis, meeting or exceeding individual sales targets.
• Client Relationship Management: Build rapport and trust with potential customers, addressing their concerns and demonstrating a thorough understanding of Luxury Bath Technologies' products and services.
• Continuous Learning and Improvement: Actively participate in ongoing weekly sales training sessions, product knowledge updates, and methodology reviews to enhance sales performance and presentation effectiveness.

📝 Enhancement Note: The responsibilities are heavily skewed towards direct sales activities. The "design" aspect is tied to the sales presentation tool, not independent design work. The emphasis on a "proprietary sales presentation" and "proprietary iPad software" indicates a highly structured sales process that requires adherence and proficiency.

🎓 Skills & Qualifications

Education:

• High school diploma or equivalent required. Bachelor's degree in a related field (e.g., Business, Marketing, Communications) is a plus but not explicitly required.

Experience:

• Previous sales experience is preferred but not a mandatory requirement, indicating a strong training program for entry-level candidates.
• Demonstrated ability to manage a sales pipeline and close deals, even if from a different industry, would be beneficial.

Required Skills:

• Interpersonal Skills: Exceptional ability to connect with people, build rapport, and establish trust with homeowners during in-home consultations.
• Communication Skills: Highly developed verbal and written communication abilities for clear, persuasive, and effective sales presentations and client interactions.
• Organizational Skills: Strong ability to manage appointments, follow up on leads, and maintain client information accurately within the sales process.
• Public Speaking: Confidence and poise when speaking publicly and presenting to individuals or small groups in a home environment.
• Sales Acumen: A natural inclination towards sales, driven by ambition and a desire to achieve targets.

Preferred Skills:

• Self-Motivation & Self-Discipline: Ability to work independently, manage time effectively, and maintain high levels of productivity without direct supervision.
• Outgoing Personality: A naturally social and articulate individual who thrives in social settings and enjoys interacting with diverse clientele.
• Tech Savvy: Comfort and proficiency in using iPad-based software for presentations and design, with a willingness to learn new technologies.
• Customer Focus: A genuine desire to understand customer needs and provide solutions that meet their requirements.

📝 Enhancement Note: The qualifications are centered on personality traits and fundamental communication skills rather than specific technical operations expertise. The emphasis on "self-motivation," "independence," and an "outgoing personality" points to a role that requires proactive engagement and resilience in a client-facing sales environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While not explicitly requested, candidates are encouraged to showcase examples of past successes in client interaction, persuasive communication, or problem-solving in any previous roles.
• For candidates with prior sales experience, a portfolio or examples demonstrating successful closing techniques or client satisfaction metrics would be highly advantageous.
• Familiarity with CRM systems for lead and customer management, though not a primary responsibility, is a transferable skill that can be highlighted.
• Any experience with design or visualization tools, even in a consumer context, could be relevant for showcasing design aptitude.

Process Documentation:

• The role requires adherence to a defined, proprietary sales process and the use of specific company-provided software.
• Candidates should be prepared to learn and document their understanding of the company's sales presentation flow and design software functionalities during the onboarding phase.
• Focus on understanding the 'why' behind process steps to effectively deliver the presentation and close sales.

📝 Enhancement Note: This section is largely inferred as the raw job description does not detail specific portfolio requirements for this sales-focused role. The focus is on the ability to learn and execute a defined sales process and utilize company-specific tools, rather than presenting a portfolio of operational improvements or system implementations.

💵 Compensation & Benefits

Salary Range:

• Estimated First-Year Compensation: $100,000.00 USD per year. This is stated as "typical for fully committed team members," suggesting it's performance-driven and achievable with dedication.
• Commission Structure: While not detailed, the compensation model is likely heavily weighted towards commission or performance-based bonuses, given the sales nature of the role and the high first-year target.

Benefits:

• Industry-Leading Training: Comprehensive training provided from start to close, covering product knowledge, sales techniques, and software usage.
• Pre-Qualified Leads: The company handles lead generation and pre-qualification, allowing consultants to focus solely on selling.
• Support System: Assistance provided with order processing and post-sale customer service, enabling consultants to concentrate on revenue generation.
• Full-Time Commitment: This is a full-time position, likely offering standard employment benefits, though specific details are not provided in the initial listing.

Working Hours:

• Typically 40 hours per week, but may require flexibility to accommodate homeowner availability for in-home appointments, which can extend into evenings and weekends. The role is client-driven, so hours may fluctuate based on appointment scheduling.

📝 Enhancement Note: The $100,000 first-year compensation is a significant draw. The note about it being "typical for fully committed team members" implies that performance is key and that the company provides the necessary support (leads, training) to make this achievable. The lack of specific benefits information means candidates should inquire during the interview process.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Remodeling (specifically bath and shower solutions). This is a consumer-driven market with a focus on quality, aesthetics, and customer satisfaction. Company Size: Luxury Bath Technologies is a manufacturer with a network of dealers/installers, suggesting a mid-to-large-sized organization with a significant operational footprint. The specific branch mentioned, "Luxury Bath of Southcentral PA," likely operates as a local sales and service hub. Founded: Luxury Bath was founded to address dissatisfaction with existing remodeling quality, indicating a company built on a foundation of product and service excellence.

Team Structure:

• The In-Home Design Consultant is part of a local sales team, likely reporting to a Sales Manager or Branch Manager.
• This role operates independently in the field with homeowners but collaborates with internal teams for order processing, design finalization, and installation scheduling.
• Cross-functional collaboration would primarily involve working with sales support, design/production, and installation teams to ensure a seamless customer experience post-sale.

Methodology:

• Data-Driven Sales Process: The company employs a "rigorous pre-qualification process" and a "proprietary sales presentation" delivered via iPad, indicating a structured, data-informed approach to sales.
• Customer-Centric Design: The role involves designing baths using client needs and the company's product offerings, emphasizing a customer-centric approach to solutions.
• Efficiency Focus: By handling order processing and customer service internally, the company enables sales consultants to focus on their core competency: selling and closing deals, thereby optimizing the sales function.

Company Website: http://www.luxurybath.com

📝 Enhancement Note: The company culture likely emphasizes professionalism, customer service, and a results-oriented sales approach. Given their focus on quality and customer satisfaction, expect a culture that values integrity and performance. The structure suggests a balance between independent field work and centralized support.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level to junior-level sales position within the Go-To-Market (GTM) function, specifically focused on direct sales execution. It's a client-facing role with direct revenue responsibility. Reporting Structure: The In-Home Design Consultant likely reports to a Sales Manager or Branch Manager who oversees the local sales team and performance. Operations Impact: This role has a direct and significant impact on revenue generation, which is a critical component of the company's overall operational success. By closing sales, consultants drive demand for manufacturing, installation, and customer service operations.

Growth Opportunities:

• Sales Advancement: Potential to progress into senior sales roles, team leadership, or sales management positions within Luxury Bath Technologies, managing a team of consultants.
• Skill Specialization: Opportunity to deepen expertise in sales methodologies, design consultation, and customer relationship management.
• Cross-Functional Movement: Possible transition into sales operations, marketing, or customer success roles within the broader organization, leveraging client-facing experience.
• Performance-Based Rewards: High performers can expect significant earning potential and recognition, potentially leading to opportunities with increased responsibility or higher earning capacities.

📝 Enhancement Note: For individuals interested in a sales career path within the home improvement sector, this role offers a structured entry point with strong earning potential and clear advancement tracks. The focus is on mastering the sales process and client engagement, which are foundational for many GTM roles.

🌐 Work Environment

Office Type: This is primarily an in-home, field-based role. Consultants will conduct sales presentations directly in customers' homes. Office Location(s): The specific role is based in York, Pennsylvania. Consultants will travel to customer locations within a defined geographic territory surrounding York. While there might be a local branch office for training and meetings, the core work is conducted remotely in the field.

Workspace Context:

• Field-Based: The primary workspace is the customer's home, requiring adaptability and professionalism in diverse environments.
• Technology-Dependent: Consultants rely heavily on provided technology, such as iPads and proprietary software, for presentations and design.
• Independent Work: The role demands self-management of schedule and client interactions, with support available from a remote sales management team.

Work Schedule:

• While the standard is 40 hours/week, flexibility is key. Appointments are often scheduled during evenings and weekends to accommodate homeowner availability. This allows for a degree of control over scheduling, but requires commitment to meeting client needs.

📝 Enhancement Note: Candidates should be comfortable with extensive travel within their territory and working independently in client homes. The flexibility in scheduling is a key aspect of the work environment, balancing personal time with client availability.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, communication skills, and cultural fit.
• Sales Presentation Practice/Assessment: Candidates may be asked to deliver a mock sales presentation, either live or recorded, to evaluate their presentation style, persuasiveness, and ability to follow a script/methodology.
• In-Depth Interview: A more detailed discussion with a Sales Manager or hiring team to explore experience, motivation, problem-solving abilities, and understanding of the sales process.
• Background Check & Onboarding: Standard checks and a comprehensive onboarding program including training.

Portfolio Review Tips:

• Focus on Communication: If you have prior sales or client-facing experience, highlight achievements related to communication, persuasion, and customer satisfaction. Quantifiable results (e.g., "exceeded sales targets by 15%") are highly valuable.
• Showcase Problem-Solving: Prepare examples of how you've identified customer needs and offered effective solutions, even if in a non-sales context.
• Demonstrate Coachability: For candidates without direct sales experience, emphasize your eagerness to learn, trainability, and ability to follow a structured process.
• Highlight Ambition: Express your drive and motivation to succeed in a sales role and your commitment to meeting the $100k first-year earnings potential.

Challenge Preparation:

• Sales Scenario: Be prepared for hypothetical sales scenarios where you need to address common customer objections or tailor your pitch.
• Product Knowledge: While training is provided, showing initiative in researching the company and its products beforehand can be beneficial.
• Tech Proficiency: Demonstrate comfort with technology, particularly mobile devices and software applications, as the role relies heavily on an iPad-based system.

📝 Enhancement Note: The interview process will likely focus heavily on assessing sales aptitude and personality fit for a client-facing role. Preparation should emphasize communication skills, a proactive attitude, and a willingness to embrace the company's specific sales methodology.

🛠 Tools & Technology Stack

Primary Tools:

• iPad with Proprietary Sales Software: This is the core tool for delivering presentations, designing baths, and likely for managing client information and closing deals. Proficiency with tablet-based applications and a willingness to learn new software are essential.
• CRM System (Internal): While not explicitly named, a CRM is implied for managing leads and customer data. Experience with Salesforce, HubSpot, or similar CRM platforms would be transferable.

Analytics & Reporting:

• Consultants will likely use internal reporting tools or dashboards provided by the company to track their personal sales performance, conversion rates, and earnings against targets.

CRM & Automation:

• The company handles order processing and customer service, suggesting internal systems manage these workflows. Consultants need to interface with these systems by accurately inputting sales data.

📝 Enhancement Note: Familiarity with tablet-based applications and CRM systems is beneficial. The company provides specialized software, so the emphasis is on adaptability and the ability to quickly master new tools rather than prior experience with specific luxury bath software.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A strong emphasis on understanding and meeting the needs of homeowners, ensuring satisfaction with the design and the final product.
• Quality & Craftsmanship: Reflecting the company's reputation for high-quality products and workmanship, consultants should convey confidence in the offering.
• Integrity & Professionalism: Maintaining a high standard of conduct and honesty in all client interactions.
• Results-Oriented: A culture that values performance, achievement of sales targets, and contribution to the company's revenue goals.
• Teamwork & Support: While independent in the field, consultants are part of a larger team and benefit from internal support functions.

Collaboration Style:

• Field-Independent, Branch-Supported: Consultants work autonomously in the field but collaborate with sales management for training and performance reviews, and with back-office teams for order fulfillment.
• Process Adherence: A collaborative approach to learning and refining the use of the company's proprietary sales processes and tools.
• Feedback Loop: Openness to feedback from management and peers to continuously improve sales performance.

📝 Enhancement Note: The culture likely balances individual achievement with team support. Professionalism and a customer-centric approach are paramount, given the in-home sales environment. Expect a performance-driven atmosphere where success is recognized and rewarded.

⚡ Challenges & Growth Opportunities

Challenges:

• Independent Workload Management: The primary challenge is self-managing time, schedule, and client interactions effectively to maximize sales opportunities.
• Handling Objections: Successfully addressing customer concerns, managing expectations, and overcoming objections during the sales process requires strong communication and problem-solving skills.
• Performance-Based Compensation: While the earning potential is high, it is tied to sales performance, requiring consistent effort and successful closing rates.
• Adapting to Proprietary Systems: Learning and mastering the company's specific sales presentation software and design tools will be a key initial challenge.

Learning & Development Opportunities:

• Comprehensive Sales Training: Access to one of the best training programs in the industry, covering product knowledge, sales techniques, and closing strategies.
• Mentorship: Potential for guidance from experienced Sales Managers and top-performing consultants.
• Skill Development: Opportunities to hone interpersonal, communication, negotiation, and problem-solving skills in a real-world sales environment.
• Career Progression: Clear pathways for advancement within the sales organization or into other GTM functions.

📝 Enhancement Note: The challenges are typical for a sales role with performance-based compensation and independent work. The extensive training and clear growth paths mitigate some of these challenges, offering a strong support system for motivated individuals.

💡 Interview Preparation

Strategy Questions:

• Sales Process Understanding: Be prepared to discuss your approach to understanding a client's needs, delivering a persuasive presentation, and handling objections. Think about how you would adapt your style to a structured, company-provided presentation.
• Motivation & Ambition: Articulate why you are drawn to a sales role, specifically in home improvement, and how you plan to achieve the $100k first-year earnings target. Discuss your self-motivation and discipline.
• Problem-Solving: Prepare examples of how you've resolved issues or persuaded others in past roles, demonstrating your ability to think on your feet and find solutions.

Company & Culture Questions:

• Company Research: Familiarize yourself with Luxury Bath Technologies' products, services, and market positioning. Understand their value proposition.
• Team Fit: Think about your ideal work environment and how you collaborate. Be ready to discuss how you would fit into a performance-driven sales team that also values customer satisfaction.
• Role Understanding: Confirm your understanding of the role's focus on in-home sales and the support provided for non-sales activities.

Portfolio Presentation Strategy:

• Highlight Relevant Skills: If you have prior sales experience, prepare quantifiable achievements. If not, focus on transferable skills like communication, customer service, problem-solving, and any experience with design or technology.
• Showcase Presentation Ability: Be ready to confidently talk about how you would deliver a presentation. If asked for a mock presentation, practice delivering key benefit statements clearly and enthusiastically.
• Emphasize Coachability: Demonstrate your eagerness to learn the company's specific methods and your ability to follow a proven system.

📝 Enhancement Note: The interview will heavily assess your sales aptitude, personality, and alignment with the company's structured sales approach. Preparation should focus on showcasing your communication skills, drive, and ability to learn and execute.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Luxury Bath Technologies careers portal.
• Portfolio Customization: Tailor your resume to highlight interpersonal skills, communication abilities, any sales experience, and examples of self-motivation or independent work. If you have examples of successful client interactions or persuasive communication, be ready to discuss them.
• Resume Optimization: Ensure your resume clearly articulates your desire to succeed in a sales role and your understanding of the direct client-facing nature of this position. Use keywords from the job description such as "interpersonal skills," "communication skills," and "self-motivation."
• Interview Preparation: Practice delivering a clear, confident, and enthusiastic response to common interview questions, especially those related to sales, motivation, and customer interaction. Be prepared to discuss how you would approach a structured sales presentation.
• Company Research: Thoroughly review the Luxury Bath Technologies website to understand their product offerings, customer testimonials, and company mission. This will help you articulate your interest and fit during the interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.