In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant (Sales Representative)

Company: Bath Planet of Oklahoma

Location: Enid, Oklahoma, United States

Job Type: Full-Time

Category: Sales Operations / GTM Enablement (with a focus on direct sales process optimization)

Date Posted: February 10, 2026

Experience Level: Entry-Level to Mid-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on optimizing the direct-to-consumer sales process by empowering In-Home Design Consultants to effectively engage pre-qualified homeowners.

• Success is measured by the ability to deliver a proven sales presentation, design custom solutions using proprietary software, and close sales, directly impacting revenue generation.

• The position emphasizes a structured sales methodology and leverages technology (iPad) to enhance the customer experience and streamline the design and quoting process.

• It requires strong interpersonal skills and a dedication to continuous learning through ongoing sales training to maintain a high level of performance in a structured sales environment.

📝 Enhancement Note: While titled "In-Home Design Consultant," the core responsibilities and emphasis on sales presentation, closing, and revenue generation clearly position this role within a sales operations or GTM strategy context, specifically focusing on the effectiveness of the in-home sales channel. The focus on proprietary software and a pre-qualified lead process highlights an operations-driven approach to sales enablement.

📈 Primary Responsibilities

• Proprietary Sales Presentation Delivery: Effectively deliver a proven, structured sales presentation to homeowners using an iPad, focusing on the benefits of Bath Planet's solutions.

• In-Home Design & Quoting: Utilize proprietary iPad software to design custom bath solutions tailored to homeowner needs and provide accurate pricing and quotes.

• Sales Closing: Confidently present pricing and close sales on a daily basis, meeting performance targets.

• Customer Engagement: Build rapport and trust with pre-qualified homeowners, understanding their needs and presenting solutions that address them.

• Continuous Training & Development: Actively participate in weekly sales training meetings to refine product knowledge, sales techniques, and system proficiency.

• Lead Follow-up & Management: Manage a schedule of in-home appointments with pre-qualified leads, ensuring timely and professional customer interactions.

• Performance Tracking: Maintain accurate records of sales activities, customer interactions, and closing rates within the designated CRM or sales tracking system.

📝 Enhancement Note: The responsibilities are heavily skewed towards direct sales execution within a defined process. The emphasis on "proprietary sales presentation" and "proprietary iPad software" indicates a highly standardized and potentially optimized sales playbook, suggesting that adherence to and effective execution of this playbook are key performance indicators.

🎓 Skills & Qualifications

Education:

• High School Diploma or equivalent required.

Experience:

• Previous sales experience, particularly in-home sales or direct-to-consumer (DTC) environments, is preferred but not strictly required.

Required Skills:

• Highly Developed Interpersonal Skills: Ability to connect with diverse customers, build rapport, and understand their needs.

• Organizational Skills: Manage a schedule of appointments, customer information, and design proposals efficiently.

• Communication Skills: Articulate clearly, actively listen, and present information persuasively.

• Public Speaking Confidence: Ability to present effectively and confidently to individuals and small groups in a home setting.

• Strong Ambition & Self-Motivation: Driven to achieve sales targets and continuously improve performance.

• Self-Discipline: Ability to manage time effectively and stay focused on sales objectives without constant supervision.

• Independent Work Ethic: Capability to perform duties autonomously in a remote, in-home setting.

• Outgoing and Articulate Personality: Thrives in social interactions and can engage customers naturally.

Preferred Skills:

• Design Acumen: Basic understanding of interior design principles or spatial reasoning.

• Sales Software Proficiency: Experience with CRM systems or sales enablement tools.

• Tech Savvy: Comfortable using iPad-based applications for presentations, design, and quoting.

• Problem-Solving: Ability to address customer concerns and offer creative solutions within the product framework.

📝 Enhancement Note: The qualifications emphasize soft skills and a strong work ethic, suggesting that the company prioritizes coachable individuals who can master their specific sales process and product offering. The "previous sales experience preferred but not needed" indicates a robust training program designed to bring new hires up to speed.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Sales Presentation Examples: While a formal portfolio might not be required, candidates should be prepared to discuss their approach to delivering sales presentations and how they adapt to different customer personalities.

• Design Concept Visualization: Be ready to articulate how you would approach designing a bathroom based on a hypothetical homeowner's needs and preferences, demonstrating spatial awareness.

• Problem/Solution Case Studies: Prepare examples of how you have identified a customer's need and successfully presented a solution, focusing on the outcome and customer satisfaction.

• Sales Process Adherence: Demonstrate an understanding of the importance of following a structured sales process and how it leads to consistent results.

Process Documentation:

• Candidates are expected to understand and adhere to Bath Planet's established sales processes for in-home consultations, design, quoting, and closing.

• The ability to document customer interactions and sales outcomes accurately within the company's systems is crucial for performance tracking and process refinement.

📝 Enhancement Note: Given this is an entry-level to mid-level sales role with a strong emphasis on a proprietary process, a traditional "operations portfolio" is less likely to be a formal requirement. However, candidates are expected to demonstrate their aptitude for sales processes, customer interaction, and problem-solving through their interview responses and potentially through discussions about past achievements. The emphasis will be on how well they can execute the company's established process.

💵 Compensation & Benefits

Salary Range:

• Estimated First-Year Compensation: $100,000.00 USD per year. This figure is stated as typical for fully committed team members and represents a strong earning potential.

Benefits:

• Industry-Leading Training: Comprehensive training program designed to equip consultants with the skills and knowledge needed for success from the outset.

• Established Lead Generation: Access to pre-qualified homeowner leads, significantly reducing the need for independent lead generation.

• Full Sales Cycle Support: The company handles order processing and post-sale customer service, allowing sales reps to focus solely on selling.

• Potential for High Earnings: The $100,000.00 figure suggests a commission-heavy structure where high performance directly translates to significant income.

• Career Advancement: Opportunities for growth within the sales organization based on performance and commitment.

Working Hours:

• This is a full-time position, typically requiring 40 hours per week.

• In-home consultations often require flexibility in scheduling, potentially including evenings and weekends, to accommodate homeowner availability.

📝 Enhancement Note: The $100,000 compensation is presented as a typical first-year earning, implying a commission-based structure. This is common in sales roles where performance directly drives income. The "best training in the industry" suggests a significant investment in onboarding and continuous development, which is a key benefit for new sales professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Home Services (specifically Bath Remodeling)

Company Size: Bath Planet is part of a larger network. While specific numbers for "Bath Planet of Oklahoma" aren't provided, the parent company likely operates with a structured, growth-oriented model. The organization functions as a manufacturer and installer of acrylic bath and shower solutions.

Founded: Bath Planet was created to address dissatisfaction with existing bath remodeling services, emphasizing quality and workmanship.

Team Structure:

• Sales Focus: The primary operational structure revolves around the sales team, with clear roles for lead qualification, in-home consultation, and sales closing.

• Support Functions: Dedicated teams handle order processing, manufacturing, and customer service, allowing sales consultants to concentrate on their core selling responsibilities.

• Cross-Functional Collaboration: While sales operate independently in the field, there's an implicit collaboration with marketing (lead generation) and operations (order fulfillment) to ensure a seamless customer journey.

Methodology:

• Standardized Sales Process: The company employs a "proprietary" sales presentation and design software, indicating a commitment to a repeatable, optimized sales methodology.

• Data-Driven Lead Qualification: A "rigorous pre-qualification process" suggests that leads are vetted to maximize the efficiency and success rate of sales representatives.

• Customer-Centric Design: The focus on creating tailored bath solutions addresses specific homeowner needs, including accessibility, which is a key differentiator.

Company Website: http://www.bathplanet.com/

📝 Enhancement Note: The company culture appears to be highly sales-driven, with a strong emphasis on providing a superior product and customer experience through a structured process. The support infrastructure is designed to enable sales success, indicating a collaborative environment where different departments work in concert to achieve revenue goals.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an "In-Home Design Consultant" or "Sales Representative," typically considered an entry-level to mid-level sales position. It's a field-based role focused on direct customer interaction and revenue generation.

Reporting Structure:

• Consultants likely report to a Sales Manager or Regional Sales Director who oversees a team of in-home sales professionals.

Operations Impact:

• The direct impact of this role is on revenue generation for Bath Planet of Oklahoma. Each sale contributes directly to the company's top line.

• By effectively selling and designing solutions, consultants also contribute to customer satisfaction and brand reputation, which can lead to referrals and repeat business.

Growth Opportunities:

• Sales Leadership: Progression to Senior Sales Consultant, Team Lead, or Sales Manager roles, managing and coaching other sales representatives.

• Specialization: Developing expertise in specific product lines or customer segments (e.g., accessibility solutions).

• Training & Development: Opportunities to become a trainer or mentor for new hires, leveraging their experience with the proprietary sales process.

• Performance-Based Advancement: High performers can achieve significant income growth and potentially move into higher-level strategic sales or business development roles within the company or its network.

📝 Enhancement Note: Growth in this role is primarily vertical within the sales hierarchy. The emphasis on a standardized process means that mastery of that process and consistent high performance are the key drivers for advancement, rather than necessarily developing a broad range of operational skills outside of direct sales execution.

🌐 Work Environment

Office Type: This is a field-based, on-site role. The primary "office" for the consultant is the homeowner's residence.

Office Location(s): The role operates within the Enid, Oklahoma service area, requiring travel to customer homes within this region.

Workspace Context:

• Home Office: Consultants will likely need a dedicated space at home for administrative tasks, scheduling, and potentially product review.

• Vehicle Required: A reliable personal vehicle is essential for travel to client appointments. Mileage or travel expenses may be reimbursed.

• Technology Utilization: The primary tools are a company-provided iPad and proprietary software, facilitating a mobile and tech-enabled sales experience.

• Customer Homes: The environment involves working directly in customers' homes, requiring professionalism, respect for property, and strong interpersonal skills.

Work Schedule:

• Full-time commitment, typically 40 hours per week.

• The schedule is flexible to accommodate homeowner availability, often requiring work during evenings and weekends.

• While flexible, it demands discipline to manage appointments effectively and meet sales targets.

📝 Enhancement Note: This role offers a blend of autonomy (working independently in the field) and structure (following a defined sales process and using company-provided tools). The flexibility in scheduling is a key aspect of in-home sales, requiring strong time management and self-discipline.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, communication skills, and interest in sales.

• In-Depth Interview: A more comprehensive interview, potentially in-person or via video conference, focusing on interpersonal skills, motivation, and understanding of sales principles.

• Sales Presentation Simulation: Candidates may be asked to deliver a mock sales presentation or discuss how they would approach a specific sales scenario.

• Manager/Team Lead Interview: Final interview with the sales management team to assess cultural fit and long-term potential.

• Background Check: Standard procedure for roles involving direct customer interaction and company property (iPad).

Portfolio Review Tips:

• Focus on Sales Aptitude: Since a formal portfolio isn't detailed, prepare to discuss past achievements in sales (even if informal or in other industries), highlighting your ability to persuade, problem-solve, and achieve goals.

• Demonstrate Coachability: Be ready to discuss how you learn new processes and adapt to training, emphasizing your eagerness to master Bath Planet's proprietary system.

• Highlight Interpersonal Skills: Use examples from your past to showcase your ability to connect with people, build rapport, and handle various personalities.

• Showcase Ambition: Articulate your career aspirations and how this role aligns with them, demonstrating your commitment to long-term success and high earnings.

Challenge Preparation:

• Sales Scenario: Be prepared for hypothetical scenarios where you need to overcome customer objections, present solutions, or close a deal.

• Product Knowledge: While training is provided, understanding the basics of home remodeling and bathroom design can be beneficial.

• Tech Proficiency: Show comfort and ease in using technology, particularly tablet-based applications, as this is a core tool.

📝 Enhancement Note: The interview process is likely designed to assess a candidate's sales potential, personality fit, and ability to execute the company's specific sales playbook. Candidates should focus on demonstrating their drive, communication skills, and coachability rather than a traditional operations portfolio.

🛠 Tools & Technology Stack

Primary Tools:

• iPad: The central tool for delivering presentations, designing baths, and quoting. Proficiency with tablet devices is essential.

• Proprietary Sales Presentation Software: Company-specific application for guiding the sales conversation and presenting product information visually.

• Proprietary Design Software: Application used to create custom bath designs for homeowners.

• CRM/Sales Tracking System: Likely a cloud-based system for managing leads, appointments, customer data, and sales performance. (Specific CRM not named, but common in sales roles).

Analytics & Reporting:

CRM & Automation:

• The CRM system will be key for managing the workflow from lead assignment to closing. Automation might be present in lead routing and follow-up reminders.

📝 Enhancement Note: The technology stack is heavily focused on sales enablement and customer interaction tools. The emphasis is on using these tools effectively to execute the defined sales process, rather than requiring deep technical expertise in system administration or complex integrations.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing homeowner needs and delivering solutions that enhance their living spaces.

• Quality & Workmanship: Commitment to providing high-quality products and installation, reflecting the company's manufacturing background.

• Efficiency & Effectiveness: Utilizing structured processes and technology to maximize sales performance and customer satisfaction.

• Ambition & Drive: Encouraging a results-oriented culture where individual effort and commitment are rewarded.

• Integrity: Maintaining honesty and transparency in customer interactions and sales processes.

Collaboration Style:

• Field Autonomy: Sales consultants operate largely independently in the field, managing their own schedules and customer interactions.

• Team Support: While working individually, they are part of a larger sales team that benefits from shared training, best practices, and management support.

• Cross-Functional Reliance: The sales team relies on marketing for leads and operations/manufacturing for product delivery, fostering an understanding of how their role fits into the broader company ecosystem.

📝 Enhancement Note: The culture is likely to be competitive yet supportive, with a strong emphasis on achieving individual sales goals while contributing to the company's overall success. The values reflect a blend of customer service, product quality, and personal achievement.

⚡ Challenges & Growth Opportunities

Challenges:

• Territory Management: Effectively managing appointments and travel within a designated geographic area.

• Customer Objections: Handling potential customer hesitations or objections related to cost, timing, or product features.

• Performance Pressure: Meeting consistent sales targets in a commission-driven environment.

• Adapting to Proprietary Systems: Quickly mastering the company's specific sales and design software.

• Maintaining Motivation: Staying driven and focused, especially during slower periods or after challenging appointments.

Learning & Development Opportunities:

• Sales Process Mastery: Becoming an expert in Bath Planet's proven sales methodology and leveraging it for consistent success.

• Product Expertise: Developing deep knowledge of bath remodeling products, design options, and their benefits.

• Customer Relationship Building: Enhancing skills in active listening, needs assessment, and persuasive communication.

• Technology Utilization: Becoming highly proficient with the iPad and proprietary design/sales tools.

• Potential for Advancement: Opportunities to move into leadership roles or specialized sales positions within the company.

📝 Enhancement Note: The primary challenge is excelling in a performance-driven sales role. Growth opportunities are strongly tied to mastering the company's unique sales system and demonstrating consistent results, which can lead to career progression within the sales organization.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a time you had to persuade someone to see your point of view." Focus on your communication approach, understanding their perspective, and presenting benefits.

• "How do you handle rejection or a missed sale?" Emphasize resilience, learning from the experience, and maintaining a positive attitude.

• "Describe your process for learning a new product or sales technique." Highlight your structured approach to training, practice, and seeking feedback.

Company & Culture Questions:

• "What do you know about Bath Planet and the bathroom remodeling industry?" Research the company's products, mission, and any recent news. Understand the value proposition of their solutions.

• "How do you approach building trust with a customer in their home?" Discuss professionalism, active listening, and demonstrating genuine interest in their needs.

Portfolio Presentation Strategy:

• No Formal Portfolio Needed: Instead, prepare to discuss your sales aptitude.

• Case Study Approach: Be ready to walk through a hypothetical sales scenario:

  • How you'd open the conversation.
  • How you'd uncover needs.
  • How you'd present the product/design solution using the iPad.
  • How you'd handle objections.
  • How you'd attempt to close the sale.

• Highlight Tech Comfort: Emphasize your ease of use with tablets and new software.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong sales mindset, excellent communication and interpersonal skills, and a high degree of coachability. Candidates should be ready to articulate their sales process and enthusiasm for the role and company.

📌 Application Steps

To apply for this In-Home Design Consultant position:

• Submit your application through the provided link on the Bath Planet careers portal.

• Tailor your resume to highlight any experience in sales, customer service, or roles requiring strong interpersonal and communication skills. Quantify achievements where possible (e.g., "Increased customer satisfaction by X%," "Met or exceeded sales targets in previous role").

• Prepare to discuss your sales approach and how you would leverage the company's tools and training. Think about how you would explain the value of a product or service to a homeowner.

• Research Bath Planet thoroughly: Understand their product offerings, target market, and unique selling propositions. This will help you tailor your responses during the interview.

• Practice your "elevator pitch" on why you are a great fit for this role and how your ambition and skills align with Bath Planet's goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.