In-Home Design Consultant

Bath Planet
Full-timeโ€ขOklahoma City, United States

๐Ÿ“ Job Overview

Job Title: In-Home Design Consultant (Sales Representative)

Company: Bath Planet of Oklahoma

Location: Oklahoma City, OK

Job Type: Full-Time

Category: Sales Operations / GTM Enablement

Date Posted: January 11, 2026

Experience Level: Entry-Level (0-2 years)

Remote Status: On-site

๐Ÿš€ Role Summary

  • This role is focused on direct-to-consumer sales within the home improvement sector, specifically bath remodeling, requiring a consultative approach to in-home design.

  • The position emphasizes the delivery of a standardized, proprietary sales presentation and design process using company-provided technology.

  • Success in this role hinges on the ability to effectively engage pre-qualified leads, design custom solutions, and close sales, with significant back-office support for order processing and post-sale management.

  • The role demands a high level of interpersonal engagement and a structured approach to sales execution, leveraging a proven methodology rather than independent lead generation or complex deal structuring.

๐Ÿ“ Enhancement Note: While titled "In-Home Design Consultant," the core responsibilities and emphasis on a proprietary sales presentation, closing sales, and receiving pre-qualified leads strongly align with a Sales Representative role within a structured GTM (Go-To-Market) framework. The "design" aspect is facilitated by proprietary software, making it a consultative sales function rather than a pure interior design role. The "Operations" angle comes from the structured, process-driven nature of the sales cycle and the reliance on company-provided tools and leads, which are foundational elements of Sales Operations and GTM enablement.

๐Ÿ“ˆ Primary Responsibilities

  • Deliver a standardized, proprietary sales presentation to homeowners using an iPad, adhering strictly to the established training and methodology.

  • Conduct in-home consultations to understand customer needs and design customized bath remodeling solutions using proprietary iPad software.

  • Effectively present pricing, overcome objections, and close sales opportunities with pre-qualified leads on a daily basis.

  • Actively participate in weekly sales training meetings to continuously refine product knowledge, sales techniques, and presentation skills.

  • Collaborate with the sales team and management to achieve individual and team sales targets within the Oklahoma City territory.

  • Maintain accurate customer records and sales activity logs within the company's CRM system.

  • Uphold Bath Planet's brand standards and commitment to quality throughout the customer engagement process.

๐Ÿ“ Enhancement Note: The responsibilities are heavily process-oriented, focusing on execution of a defined sales playbook. This aligns with roles supported by Sales Operations, which provides the tools, leads, and training to enable consistent sales performance. The direct sales closing responsibility is a key GTM function.

๐ŸŽ“ Skills & Qualifications

Education: High school diploma or equivalent required. Associate's or Bachelor's degree in Business, Marketing, or a related field is a plus.

Experience: Previous sales experience is preferred but not required. Candidates with strong customer-facing experience in retail, hospitality, or service industries will be considered.

Required Skills:

  • Exceptional Interpersonal Skills: Ability to build rapport quickly, listen actively, and establish trust with diverse clientele.

  • Strong Communication Skills: Articulate, clear, and persuasive verbal communication is essential for delivering presentations and closing sales.

  • Organizational Skills: Ability to manage appointments, follow up on leads, and maintain organized customer information.

  • Confidence and Poise: Comfort speaking publicly and presenting to individuals or small groups in a home setting.

  • Self-Motivation & Ambition: Driven to achieve sales targets and continuously improve performance.

  • Self-Discipline: Ability to manage time effectively, stay focused on tasks, and work independently without constant supervision.

  • Adaptability: Willingness to learn and strictly adhere to proprietary sales processes and product training.

  • Tech Savvy: Comfortable using an iPad and proprietary software for presentations and design.

Preferred Skills:

  • Previous In-Home Sales Experience: Familiarity with the dynamics of selling directly in a customer's home.

  • Design Acumen: A natural eye for aesthetics and ability to translate customer preferences into appealing design solutions using provided tools.

  • Objection Handling: Proven ability to address customer concerns and close sales effectively.

  • CRM Software Proficiency: Experience with Salesforce, HubSpot, or similar CRM systems for sales tracking.

๐Ÿ“ Enhancement Note: The emphasis on interpersonal, communication, and self-management skills, coupled with the requirement to follow a specific sales process, points to a role where structured training and execution are paramount. This is often supported by Sales Operations through CRM management, lead qualification, and sales enablement materials.

๐Ÿ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • While a traditional portfolio is not explicitly required, candidates should be prepared to discuss past successes in customer interaction, presentation delivery, and achieving goals.

  • Be ready to articulate how you have approached problem-solving in customer-facing roles and how you would adapt to a structured sales process.

  • Demonstrate an understanding of how technology (like iPads) can enhance customer presentations and streamline sales processes.

Process Documentation:

  • Candidates should be able to describe their understanding of how a structured sales process, from lead qualification to closing, contributes to overall GTM efficiency.

  • Be prepared to discuss how you would ensure consistency in delivering a standardized presentation to maintain brand integrity and customer experience.

  • Articulate how you would provide feedback on the sales process or product offerings based on customer interactions, contributing to continuous improvement efforts.

๐Ÿ“ Enhancement Note: For an entry-level sales role with a defined process, the "portfolio" shifts from tangible work samples to demonstrated competencies and situational responses. The focus is on the candidate's ability to understand and execute a defined process, which is a key concern for Sales Operations and GTM strategy.

๐Ÿ’ต Compensation & Benefits

Salary Range:

  • Estimated First-Year Compensation: $100,000.00 USD (typical for fully committed team members).

  • Structure: This is likely a commission-based role with a potential for a draw or base salary, designed to reward high performance. The $100,000 figure represents a realistic earning potential for dedicated individuals excelling in the role.

  • Research Methodology: Based on industry benchmarks for in-home sales representatives in the home improvement sector, particularly those with pre-qualified leads and a structured sales process, in markets like Oklahoma City. Commission structures in this field commonly allow high earners to reach or exceed $100k annually.

Benefits:

  • Industry-Leading Training: Comprehensive training program covering product knowledge, sales techniques, and proprietary software usage, designed for rapid ramp-up.

  • Pre-Qualified Leads: Consistent flow of qualified leads generated by the company, reducing the burden of prospecting and allowing focus on selling.

  • Proprietary Sales Tools: Access to an iPad with specialized design and presentation software to enhance customer engagement and close rates.

  • Back-Office Support: Full support for order processing, scheduling, and post-sale customer service, allowing sales representatives to focus solely on selling.

  • Career Advancement: Opportunities for growth within the sales organization for high performers.

Working Hours: Full-time position. While specific hours will vary based on appointment scheduling, expect a demanding schedule that requires flexibility to meet customer availability, including evenings and weekends. A standard 40-hour work week is typical, but meeting sales targets may require additional time commitment.

๐Ÿ“ Enhancement Note: The compensation structure is heavily performance-driven, common in sales roles supported by Sales Operations. The emphasis on structured training and pre-qualified leads are key components of a GTM enablement strategy.

๐ŸŽฏ Team & Company Context

๐Ÿข Company Culture

Industry: Home Improvement / Home Services (Bath Remodeling)

Company Size: Bath Planet of Oklahoma is a regional branch, likely part of a larger national network. The company itself is established, focusing on manufacturing and installation of acrylic bath and shower solutions.

Founded: Bath Planet was founded to address dissatisfaction with existing bath remodeling quality, emphasizing high standards in products and workmanship.

Team Structure:

  • The role is part of the direct sales team, reporting to a Sales Manager.

  • This team collaborates closely with marketing (for lead generation) and operations/installation teams (for fulfillment).

Methodology:

  • Data-Driven Sales: Utilizes pre-qualified leads and proprietary software to guide the sales process, aiming for predictable outcomes.

  • Process Optimization: Employs a standardized sales presentation and design workflow to ensure consistency and efficiency.

  • Customer-Centric Approach: Focuses on addressing homeowner needs for cost-effective, low-maintenance, and accessible bath solutions.

Company Website: [Bath Planet Website - General Information, specific Oklahoma branch details may vary]

๐Ÿ“ Enhancement Note: The company's focus on a specific product niche (acrylic bath solutions) and their commitment to quality and customer satisfaction are key cultural drivers. The structured sales approach indicates a strong GTM strategy underpinned by operational efficiency.

๐Ÿ“ˆ Career & Growth Analysis

Operations Career Level: Entry-Level Sales Representative / In-Home Consultant. This role is designed for individuals looking to enter the sales field or gain experience in direct-to-consumer home improvement sales. It provides a foundation in consultative selling and process execution.

Reporting Structure: Sales Representative reports to a Sales Manager, who oversees a team of consultants. This manager provides coaching, performance feedback, and ensures adherence to company sales processes.

Operations Impact: Sales representatives directly impact the company's revenue by closing deals. Their effectiveness in executing the sales process and meeting targets is critical for the financial health and growth of Bath Planet of Oklahoma. Efficient sales execution also streamlines downstream operations like order processing and installation scheduling.

Growth Opportunities:

  • Sales Performance: The primary growth path is through consistently exceeding sales targets, leading to increased earning potential and recognition.

  • Senior Sales Roles: Advancement to Senior Sales Consultant or specialized roles within the sales team.

  • Sales Management: Potential to move into a Sales Manager or Team Lead position, mentoring and guiding new sales representatives.

  • Cross-Functional Opportunities: While less common, strong performance and understanding of the GTM process could open doors to roles in sales enablement, training, or operations management within the broader Bath Planet organization.

๐Ÿ“ Enhancement Note: This role serves as a foundational step in a sales career. Growth is typically metric-driven, emphasizing the importance of mastering the company's sales process and tools, which are key areas for Sales Operations to support and optimize.

๐ŸŒ Work Environment

Office Type: This is an outside sales role, meaning the primary "office" is the customer's home. There will likely be a local branch or hub for training, team meetings, and administrative support.

Office Location(s): The role is based in Oklahoma City, OK, serving customers within this metropolitan area and surrounding regions. Specific branch locations are not detailed but are expected to be accessible for team meetings.

Workspace Context:

  • Customer Homes: The primary environment is visiting potential customers in their residences, requiring professionalism, respect for property, and the ability to work comfortably in diverse settings.

  • Technology-Enabled: Work is heavily supported by an iPad, requiring a functional workspace within the home to conduct presentations and designs.

  • Team Interaction: Regular interaction with a Sales Manager and fellow sales representatives during team meetings and training sessions provides a collaborative element.

Work Schedule: Full-time, with significant flexibility required to accommodate customer availability, which often includes evenings and weekends. While aiming for a balanced schedule, the focus is on securing appointments and closing sales, which dictates availability.

๐Ÿ“ Enhancement Note: The on-site, customer-facing nature of the work is critical. This requires adaptability and a professional demeanor, supported by company-provided tools and a defined process to ensure consistency regardless of the customer's home environment.

๐Ÿ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A phone or video call to assess basic qualifications, communication skills, and interest in the role.

  • In-Person Interview/Presentation: This will likely involve a more in-depth discussion about your background, motivation, and potentially a role-play or mock sales presentation to evaluate your ability to deliver the company's message.

  • Skills Assessment: You may be asked to demonstrate your ability to use the iPad and proprietary software, or to discuss how you would approach common sales scenarios.

  • Final Interview: Potentially with a Sales Manager or regional director to confirm fit and discuss compensation and benefits.

Portfolio Review Tips:

  • Focus on Transferable Skills: Since direct sales experience may not be required, emphasize examples from previous roles (retail, customer service, etc.) that highlight strong communication, problem-solving, persuasion, and relationship-building abilities.

  • Demonstrate Coachability: Highlight instances where you've learned new processes quickly, taken feedback well, and adapted to new systems or methodologies.

  • Articulate Your "Why": Be prepared to explain why you are interested in a sales role, specifically in home improvement, and what motivates you to succeed in a commission-based environment.

  • Showcase Enthusiasm: Convey genuine excitement about the product, the company, and the opportunity to help homeowners.

Challenge Preparation:

  • Mock Presentation: Practice delivering a compelling, concise presentation. Focus on clarity, confidence, and addressing potential customer needs. You may need to invent a hypothetical product or service to present if given a general prompt.

  • Scenario-Based Questions: Prepare for questions like: "How would you handle a customer who says they need time to think about it?" or "What would you do if a customer raises an objection about the price?"

  • Tech Familiarity: Be comfortable discussing your experience with mobile devices and software, and express eagerness to learn new proprietary tools.

๐Ÿ“ Enhancement Note: The interview process will likely be designed to assess not just sales aptitude but also coachability and adherence to a specific sales methodology, areas crucial for Sales Operations and GTM success.

๐Ÿ›  Tools & Technology Stack

Primary Tools:

  • iPad with Proprietary Software: This is the core tool for sales presentations, in-home design visualization, and potentially capturing customer information and closing deals. Proficiency with tablet interfaces is essential.

  • CRM System (e.g., Salesforce, HubSpot, or proprietary): Used for managing leads, tracking sales activities, logging customer interactions, and reporting on performance. Familiarity with CRM concepts is beneficial.

Analytics & Reporting:

CRM & Automation:

  • The company likely uses CRM and potentially some sales automation tools to manage the lead flow and customer lifecycle, which the sales consultant will interact with.

๐Ÿ“ Enhancement Note: The reliance on specific, proprietary tools underscores the importance of a structured GTM approach. Sales Operations would be responsible for managing, updating, and ensuring the effective use of these tools by the sales team.

๐Ÿ‘ฅ Team Culture & Values

Operations Values:

  • Excellence in Execution: A strong emphasis on delivering the sales presentation flawlessly and adhering to the established process.

  • Customer Focus: Prioritizing the homeowner's needs and ensuring satisfaction with the proposed solutions and the overall experience.

  • Continuous Improvement: A commitment to ongoing learning through training and feedback to enhance sales performance.

  • Integrity and Professionalism: Representing Bath Planet with honesty and respect in customer interactions and within the team.

  • Teamwork: Collaborating with managers and colleagues to share best practices and achieve collective goals.

Collaboration Style:

  • Manager-Led: Regular check-ins and team meetings with Sales Managers provide direction and support.

  • Peer Learning: Opportunities to learn from more experienced sales representatives during training sessions and informal discussions.

  • Cross-Functional Awareness: Understanding the roles of lead generation and installation teams to ensure a smooth customer journey.

๐Ÿ“ Enhancement Note: The culture likely balances individual performance incentives with a structured, team-oriented approach to sales execution, common in GTM environments supported by robust operational frameworks.

โšก Challenges & Growth Opportunities

Challenges:

  • Commission-Based Income: The primary challenge is the inherent variability of commission-based earnings, requiring consistent high performance to achieve target income.

  • In-Home Sales Environment: Working directly in customers' homes requires adaptability, professionalism, and the ability to handle diverse personalities and home environments.

  • Sales Presentation Adherence: The need to strictly follow a proprietary presentation can be challenging for individuals who prefer more autonomy, requiring discipline to stick to the script.

  • Handling Objections: Effectively addressing customer concerns regarding price, timing, or other factors is crucial for closing sales.

Learning & Development Opportunities:

  • Sales Methodology Mastery: Deep dive into consultative selling techniques and consultative design using specialized software.

  • Product Expertise: Becoming an expert in bath remodeling solutions and their benefits for homeowners.

  • Customer Relationship Management: Developing skills in building rapport and managing customer expectations throughout the sales cycle.

  • Performance Coaching: Receiving direct feedback and coaching from experienced sales managers to refine sales acumen and close rates.

๐Ÿ“ Enhancement Note: The challenges are typical for direct sales roles, and the growth opportunities are focused on honing sales skills within a structured GTM framework, supported by operational processes and enablement.

๐Ÿ’ก Interview Preparation

Strategy Questions:

  • "Tell me about a time you had to persuade someone to see things your way." (Prepare an example demonstrating your communication and influence skills, even from a non-sales context).

  • "How do you handle rejection or a lost sale?" (Focus on resilience, learning from the experience, and moving forward positively).

  • "Describe your process for preparing for an important meeting or presentation." (Highlight your organizational skills, research approach, and attention to detail).

Company & Culture Questions:

  • "What do you know about Bath Planet and our products?" (Research the company's website, focusing on their unique selling propositions like quality, cost-effectiveness, and low maintenance).

  • "How do you see yourself fitting into a structured sales process and team environment?" (Emphasize your coachability, willingness to follow a proven system, and desire to contribute to team success).

Portfolio Presentation Strategy:

  • Highlight Transferable Successes: If you have no direct sales portfolio, create a "situational portfolio" by preparing 2-3 detailed examples of how you've successfully:

    • Built rapport and trust with customers/clients.
    • Explained complex information clearly.
    • Persuaded someone to take a specific action.
    • Overcome a significant challenge in a customer-facing role.
  • Emphasize Learning and Adaptability: Discuss your eagerness to learn the Bath Planet system and how you approach acquiring new skills.

  • Be Ready for a Mock Presentation: Practice delivering a short, persuasive presentation on a product or service of your choice, or be prepared for a hypothetical scenario the interviewer might provide. Focus on clarity, confidence, and addressing assumed customer needs.

๐Ÿ“ Enhancement Note: Interview preparation should focus on demonstrating coachability, a strong work ethic, and the ability to execute a defined sales process, which are key indicators of success in a GTM role supported by Sales Operations.

๐Ÿ“Œ Application Steps

To apply for this operations-adjacent sales position:

  • Navigate to the application link provided: https://bathplanet.applytojob.com/apply/ugeIFf6Prq/InHome-Design-Consultant

  • Resume Optimization: Tailor your resume to highlight transferable skills such as customer service, communication, problem-solving, and any experience with technology or presentations. Quantify achievements whenever possible.

  • Prepare Your "Situational Portfolio": Mentally (or physically) prepare anecdotes and examples that demonstrate your ability to sell, persuade, communicate, and learn, even if not in a formal sales role.

  • Research Bath Planet: Understand their product offerings, target market, and company values to articulate your interest and fit during the interview.

  • Practice Your Pitch: Rehearse how you would introduce yourself, discuss your qualifications, and express your enthusiasm for this specific opportunity.

โš ๏ธ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should possess strong interpersonal, organizational, and communication skills, along with a sense of ambition and self-discipline. Previous sales experience is preferred but not required.