In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant Company: Bath Concepts Independent Dealers Location: San Bernardino, California, United States Job Type: Full-Time Category: Sales Operations (with a focus on In-Home Sales and Client Consultation) Date Posted: January 21, 2026 Experience Level: Mid-Level (2-5 years suggested) Remote Status: On-site

🚀 Role Summary

• This In-Home Design Consultant role is a commission-based sales position focused on delivering a proprietary sales presentation to pre-qualified homeowners for bathroom remodeling solutions.
• The role requires proficiency in utilizing an iPad with proprietary software for design and pricing, emphasizing a consultative sales approach within a home environment.
• Success hinges on strong self-motivation, excellent interpersonal and communication skills, and the ability to independently manage client interactions from presentation to closing.
• This position operates within the home remodeling sector, specifically focusing on acrylic bath and shower solutions, requiring a consultative sales process and a deep understanding of client needs and project scope.

📝 Enhancement Note: While the title is "In-Home Design Consultant," the core responsibilities and compensation structure (100% commission) strongly indicate a Sales Representative role focused on home-based sales presentations, rather than a traditional design role focused solely on aesthetic planning. The "operations" aspect is centered around the sales process optimization and client management within a defined sales framework.

📈 Primary Responsibilities

• Deliver compelling and persuasive sales presentations to prospective clients in their homes, showcasing the company's acrylic bath and shower solutions.
• Utilize proprietary iPad software to create custom bath and shower designs tailored to client specifications and project requirements.
• Accurately provide pricing and close sales on a daily basis, ensuring client satisfaction and achieving sales targets.
• Participate actively in weekly sales training sessions to refine sales techniques, product knowledge, and software proficiency.
• Manage a consistent pipeline of pre-qualified leads, focusing on building rapport and understanding client needs to effectively present solutions.
• Collaborate with internal teams for order processing and project handoff, ensuring a seamless client experience post-sale.
• Maintain a professional demeanor and represent the company's brand and values during all client interactions.

📝 Enhancement Note: The emphasis on "proprietary iPad software," "closing sales on a daily basis," and "100% commission-based" compensation clearly positions this as a high-volume, in-home sales role. The "design consultant" aspect is integrated into the sales process, where the consultant's ability to configure custom solutions directly leads to a sale.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent required. Associate's or Bachelor's degree in Business, Marketing, Design, or a related field is preferred but not strictly required.

Experience: A minimum of 2-5 years of proven sales experience is required, with a strong preference for candidates with a background in home remodeling, bathroom industry sales, or direct-to-consumer in-home sales. Experience with commission-based compensation structures is essential.

Required Skills:

• Exceptional interpersonal, active listening, and relationship-building skills.
• Strong organizational skills to manage client appointments, follow-ups, and sales documentation effectively.
• Excellent verbal and written communication skills for clear and persuasive client interactions.
• Confidence and poise in public speaking and presenting to individuals and families.
• High level of self-motivation, ambition, and self-discipline to consistently meet sales quotas.
• Ability to work independently and manage one's own schedule and workflow effectively.
• Proven closing skills with a track record of successfully converting prospects into customers.
• Proficiency in using tablet-based software for presentations, design, and sales processes.

Preferred Skills:

• Direct experience with bathroom remodeling products or services.
• Familiarity with CRM software for lead and customer management.
• Basic understanding of design principles or interior aesthetics.
• Experience with consultative selling methodologies.
• Ability to demonstrate a strong understanding of client needs and translate them into actionable solutions.

📝 Enhancement Note: The "experience required" is explicitly stated as "previous sales experience required," with a preference for specific industries. The AI-generated "2-5 years" aligns with a mid-level sales professional capable of handling independent client interactions and closing complex sales.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a traditional portfolio is not explicitly requested, candidates are expected to demonstrate their sales acumen through their application and interview process. This includes showcasing past sales achievements and a clear understanding of consultative sales processes.
• Candidates should be prepared to discuss their experience with sales presentations, client needs assessment, and closing techniques, effectively building a "portfolio of experience" through their narrative.
• The ability to articulate how they would utilize proprietary software for design and pricing is a key component, demonstrating system adoption readiness.
• Preparation should include examples of how they have driven revenue and achieved results in previous sales roles, highlighting their impact.

Process Documentation:

• Candidates will be trained on the company's proprietary sales process and software. The expectation is for them to quickly adopt and execute this established methodology.
• Understanding and adherence to the company's pre-qualification process is crucial, as it significantly shapes the sales approach.
• Documentation of sales activities, client interactions, and closed deals will be managed through the company's internal systems, requiring accurate data entry and record-keeping.

📝 Enhancement Note: Given the commission-based structure and proprietary software, the emphasis is less on a traditional design portfolio and more on a "sales process portfolio" demonstrated through experience and interview performance. The company provides the tools and process; the candidate must execute them effectively.

💵 Compensation & Benefits

Salary Range:

• Estimated First-Year Earnings: $100,000 (commission-based)
• Potential Earnings: $80,000 - $125,000+ annually, depending on performance and commitment.

Benefits:

• Comprehensive Sales Training: Industry-leading training from start to finish, equipping consultants with best practices and product knowledge.
• Pre-Qualified Leads: Focus solely on selling, as lead generation and order processing are handled by the company.
• Proprietary Sales Tools: Access to advanced iPad software for design, quoting, and presentation.
• Uncapped Earning Potential: 100% commission-based structure allows for significant income growth.
• Product Focus: Specialization in high-demand acrylic bath and shower solutions.

Working Hours: Full-time, typically involving daytime appointments during weekdays and potentially some weekend availability to accommodate client schedules. The role is on-site, requiring travel to client homes within the designated service area.

📝 Enhancement Note: The provided salary range of $80,000 - $125,000 aligns with the stated typical first-year earnings of $100,000 for committed team members. The commission structure is the primary compensation driver. Benefits are heavily weighted towards training and sales support rather than traditional employee benefits like health insurance or PTO, which are common for independent contractors or commission-only roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Remodeling (specifically Bathroom Remodeling) Company Size: The company is part of "Bath Concepts Independent Dealers," suggesting a network of dealerships rather than a single large entity. The direct employer, "JD Bathroom Remodel Express," likely operates as a specific dealership within this network. Given the focus on direct sales and proprietary software, it suggests a structured sales organization, likely with 50-200 employees per dealership, or a smaller, more agile team if it's a single high-performing unit. Founded: Bath Concepts was founded in 1974, indicating a long-standing reputation and established market presence in home improvement solutions. JD Bathroom Remodel Express likely leverages this established brand.

Team Structure:

• Sales Representatives (In-Home Design Consultants) operate relatively independently, managing their own schedules and client interactions.
• They report to a Sales Manager or Sales Director who oversees training, performance, and pipeline management.
• Collaboration is primarily with internal departments such as lead generation, order processing, and potentially installation coordination, ensuring a seamless customer journey.
• The culture likely emphasizes a high-performance, results-driven environment where individual initiative and sales success are highly valued.

Methodology:

• The company employs a defined, proprietary sales methodology focused on consultative selling and problem-solving for homeowners.
• Emphasis is placed on delivering a standardized, yet customizable, sales presentation that addresses specific client needs, particularly those related to accessibility.
• Data-driven insights are likely used in lead generation and performance tracking, with sales representatives leveraging proprietary software for design and quoting efficiency.

Company Website: https://www.bathconcepts.com/

📝 Enhancement Note: The company description highlights a focus on quality, affordability, and low-maintenance solutions, particularly for accessibility needs. This provides context for the sales pitch and the target customer.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Sales Representative" with a focus on consultative in-home sales. It’s an individual contributor role designed for direct revenue generation. For operations professionals, understanding this role means recognizing it as a crucial link in the GTM (Go-To-Market) strategy, where effective sales process execution directly impacts revenue.

Reporting Structure: In-Home Design Consultants report to a Sales Manager or a similar leadership role responsible for sales team performance, training, and client acquisition. This manager typically oversees a team of consultants, ensuring adherence to the company's sales methodology and performance metrics.

Operations Impact: The direct impact of this role on operations is significant. Each successful sale processed through the consultant's efforts feeds directly into the company's revenue stream and operational workflow. Efficient sales consultations reduce order processing times, minimize errors, and contribute to predictable revenue forecasting. The consultant's ability to accurately scope projects and present clear pricing also impacts operational efficiency downstream (e.g., installation planning, material procurement).

Growth Opportunities:

• Sales Leadership: Progression to Sales Manager, Sales Director, or Regional Sales Manager roles, overseeing larger teams and territories.
• Specialization: Developing expertise in specific product lines or customer segments (e.g., accessibility solutions).
• Training & Development: Transitioning into a sales trainer or coaching role, leveraging their experience to develop new consultants.
• Business Development: Potentially moving into roles focused on expanding dealer networks or developing new market strategies.

📝 Enhancement Note: While the role itself is sales-focused, understanding its place within the broader operational and GTM strategy is key for operations professionals. The growth path focuses on sales management and leadership rather than traditional operations roles.

🌐 Work Environment

Office Type: This is an on-site role that operates primarily out of the client's home. While there may be a local dealership or office for training, meetings, and administrative tasks, the core work environment is the customer's residence.

Office Location(s): The primary work location is the client’s home within the San Bernardino, California service area. The company likely has a physical presence or administrative hub within or near San Bernardino to support its sales team.

Workspace Context:

• Client Homes: The primary workspace is the client's home, requiring professionalism, adaptability, and the ability to build rapport in a personal setting.
• Mobile Office: Consultants will utilize an iPad as their primary tool, functioning as a mobile office for presentations, design, quoting, and potentially CRM access.
• Training Facilities: Access to company-provided training sessions, which may be held at a local office or dealership, offering a collaborative environment for skill development.

Work Schedule: Full-time, with the expectation of flexibility to accommodate client availability. This often means working during daytime hours, including weekdays, and potentially evenings or weekends. The role demands self-management of the schedule to maximize client appointments and sales opportunities.

📝 Enhancement Note: The on-site nature and client-home focus mean the "work environment" is dynamic and requires adaptability. Operations professionals should note how this field-based sales role integrates with back-office operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Typically involves a phone or video call to assess basic qualifications, sales experience, and cultural fit.
• Sales Presentation/Role-Play: Candidates will likely be asked to deliver a mock sales presentation, either in person or via video conference, demonstrating their ability to engage clients and present solutions using the company's methodology or a similar approach. This is where their "portfolio of experience" is showcased.
• In-Home Assessment (Potentially): In some cases, candidates might be asked to conduct a simulated in-home consultation to evaluate their real-world application of skills.
• Manager Interview: A more in-depth discussion with the Sales Manager focusing on sales philosophy, closing strategies, performance metrics, and career aspirations.
• Final Interview: May involve meeting with higher-level management or HR to finalize the offer.

Portfolio Review Tips:

• Since a traditional portfolio isn't expected, focus on building a strong narrative around your sales achievements. Quantify your successes with specific numbers (e.g., "increased sales by X%," "closed an average of Y deals per week," "achieved Z% of quota consistently").
• Be prepared to discuss your experience with consultative selling, needs assessment, and objection handling. Use the STAR method (Situation, Task, Action, Result) to structure your examples.
• Highlight your proficiency with technology, especially tablets and sales software, and articulate how you leverage tools to enhance the sales process.
• Demonstrate your understanding of the home remodeling industry and your ability to connect with homeowners on their specific needs, including accessibility considerations.

Challenge Preparation:

• Research the company thoroughly, understanding their product offerings, target market, and competitive advantages.
• Practice delivering a concise and compelling sales pitch that highlights benefits and addresses potential client concerns.
• Prepare to discuss how you handle rejection, manage your time effectively, and stay motivated in a commission-only environment.
• Anticipate questions about your sales process, how you qualify leads, and your approach to closing deals.

📝 Enhancement Note: The "portfolio review" for this role is essentially an evaluation of the candidate's sales skills and experience through their interview performance and ability to articulate their sales process and results.

🛠 Tools & Technology Stack

Primary Tools:

• iPad: The central tool for presentations, design, quoting, and potentially CRM/order entry. Proficiency is essential.
• Proprietary Sales Software: Custom-built or licensed software for designing custom bath plans, generating quotes, and managing sales interactions.
• CRM System (Likely): A Customer Relationship Management system (e.g., Salesforce, HubSpot, or a proprietary version) to manage leads, track customer interactions, and monitor sales pipeline progress.

Analytics & Reporting:

• Sales Performance Dashboards: Internal dashboards likely used by management to track individual and team sales metrics (e.g., conversion rates, average deal size, sales volume). Consultants may have access to their own performance data.
• Reporting Features within CRM/Sales Software: Tools to generate reports on client interactions, sales pipeline status, and forecast revenue.

CRM & Automation:

• Lead Management Software: Used to distribute pre-qualified leads to sales consultants.
• Quoting & Design Software: Integrated with the CRM or a standalone tool to streamline the design and pricing process.

📝 Enhancement Note: The emphasis on proprietary software and iPad usage is critical. Candidates should highlight any experience with similar sales enablement technologies.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong focus on understanding and addressing homeowner needs, particularly regarding comfort, aesthetics, and accessibility.
• Quality & Craftsmanship: Upholding high standards for products and installations, reflecting the company's reputation for excellence.
• Integrity & Trust: Building trust with clients through honest presentations, accurate pricing, and reliable service.
• Efficiency & Productivity: Valuing a streamlined sales process that allows consultants to maximize their time and earning potential.
• Continuous Improvement: Encouraging ongoing learning and development through training and feedback.

Collaboration Style:

• Independent Execution: Consultants are expected to work autonomously in the field, managing their client interactions and schedules.
• Team Support: While independent, they are part of a larger sales team and will collaborate with sales management for training, guidance, and performance review.
• Cross-Functional Handoffs: Effective collaboration with back-office teams (order processing, customer service, installation) is crucial for a positive client experience post-sale.
• Knowledge Sharing: Participation in weekly training sessions fosters a culture of sharing best practices and learning from peers.

📝 Enhancement Note: The company values likely center around client satisfaction, sales performance, and delivering quality home improvement solutions, reflecting the consultative nature of the role.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Only Structure: The primary challenge is the inherent income variability and the pressure to consistently close sales to meet financial goals.
• Client Objections & Skepticism: Overcoming homeowner skepticism about in-home sales pitches and demonstrating genuine value.
• Managing a Flexible Schedule: Balancing client availability with personal time management to ensure consistent lead follow-up and appointment setting.
• Navigating Client Needs: Effectively diagnosing and addressing diverse client needs, including those with specific accessibility requirements, within the company's product offerings.
• Adapting to Proprietary Software: Quickly mastering new software and sales processes.

Learning & Development Opportunities:

• Advanced Sales Techniques: Access to in-depth training on consultative selling, negotiation, and closing strategies tailored to the home improvement sector.
• Product & Design Expertise: Deepening knowledge of acrylic bath and shower systems, design customization, and benefits for various homeowner needs.
• Sales Management Skills: Opportunity to develop leadership capabilities through mentorship and potential progression into management roles.
• Technology Proficiency: Gaining expertise in using advanced sales enablement tools and proprietary software.

📝 Enhancement Note: For operations professionals, understanding these challenges helps in designing support systems that enable sales teams to overcome obstacles and maximize their effectiveness.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to a consultative in-home sales presentation. Walk me through how you would engage a homeowner and identify their needs." (Focus on active listening, problem-solving, and tailoring solutions.)
• "How do you handle objections or a client who expresses hesitation about a purchase? Provide a specific example." (Prepare to discuss common objections and your strategies for overcoming them.)
• "Given a commission-only role, how do you ensure consistent income and motivation? What strategies do you employ to manage your pipeline and close deals?" (Highlight self-discipline, time management, and a results-oriented mindset.)
• "Describe your experience with tablet-based sales tools or proprietary software. How quickly do you adapt to new technology?" (Emphasize technical aptitude and eagerness to learn.)

Company & Culture Questions:

• "What do you know about Bath Concepts and JD Bathroom Remodel Express? Why are you interested in this specific opportunity?" (Research the company's history, values, and market position.)
• "How do you see yourself contributing to our team's success, especially in a commission-driven environment?" (Focus on your drive, work ethic, and ability to achieve targets.)
• "How do you approach building rapport and trust with clients in their homes?" (Discuss empathy, professionalism, and genuine interest in client needs.)

Portfolio Presentation Strategy:

• Quantify Achievements: Instead of a physical portfolio, prepare to verbally present specific sales achievements using numbers and data (e.g., "I consistently exceeded my quota by 15%," "Closed an average of 4 deals per week," "Generated $X in revenue in my last fiscal year").
• Illustrate Process: Clearly articulate your sales process from lead qualification to closing, highlighting key steps, your role in each, and the outcomes.
• Demonstrate Problem-Solving: Use the STAR method to share examples of how you identified client needs, presented solutions, and successfully closed deals, especially in challenging situations.
• Showcase Technical Aptitude: Be ready to discuss your comfort and experience with using technology (e.g., iPads, CRM, design software) to enhance the sales process and client experience.

📝 Enhancement Note: The interview for this role is a sales performance evaluation. Candidates must demonstrate their ability to sell themselves and their sales capabilities effectively.

📌 Application Steps

To apply for this operations-adjacent sales position:

• Submit your application through the provided link on bciacrylic.applytojob.com.
• Resume Optimization: Tailor your resume to highlight quantifiable sales achievements, customer-facing experience, and any experience in home improvement or direct sales. Use keywords such as "in-home sales," "consultative selling," "closing," "lead generation," and "commission-based."
• Portfolio Preparation (Verbal): Prepare to articulate your sales process, key achievements, and how you leverage technology in a sales context. Practice delivering concise, data-driven examples of your success using the STAR method.
• Company Research: Thoroughly research Bath Concepts and JD Bathroom Remodel Express, understanding their product offerings, target market, and unique selling propositions, especially their focus on affordability and accessibility.
• Mock Presentation Practice: Rehearse delivering a compelling sales presentation, focusing on engagement, needs assessment, solution presentation, and closing. Be ready to adapt this to a simulated scenario during the interview.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.