In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant Company: Bath Concepts Independent Dealers Location: Ontario, California, United States Job Type: FULL_TIME Category: Sales Operations / GTM Date Posted: January 21, 2026 Experience Level: 2-5 Years Remote Status: On-site

🚀 Role Summary

• This is a 100% commission-based Sales Representative role focused on in-home consultations for bathroom remodeling projects.
• The role requires delivering a proprietary sales presentation and utilizing custom iPad software for design and pricing.
• Significant emphasis is placed on pre-qualified leads and rigorous sales training to ensure success.
• The core function involves direct customer interaction to close sales and drive revenue for bathroom remodel express solutions.

📝 Enhancement Note: While the title is "In-Home Design Consultant," the responsibilities and compensation structure (100% commission) clearly align it with a direct sales role, often found within a GTM or Sales Operations context for managing sales performance and process. The "design consultant" aspect is secondary to the primary sales objective.

📈 Primary Responsibilities

• Deliver a compelling, proprietary sales presentation to pre-qualified homeowners using an iPad, focusing on the benefits of acrylic bath and shower solutions.
• Utilize specialized, proprietary iPad software to create custom bath plans and present accurate pricing to potential clients.
• Actively participate in and leverage ongoing weekly sales training sessions to refine sales techniques, product knowledge, and closing strategies.
• Consistently achieve sales targets by effectively closing deals on a daily basis, ensuring customer satisfaction and revenue generation.
• Collaborate with the internal team to ensure seamless order processing and project hand-off, maintaining a high level of customer experience from sale to completion.

📝 Enhancement Note: The responsibilities highlight a structured sales process with proprietary tools, typical of roles managed by Sales Operations or GTM functions that aim to standardize and optimize sales performance.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a strong understanding of sales methodologies and customer consultation is expected. Experience: Previous sales experience is required, with a preference for candidates with a background in home remodeling, interior design, or the bathroom industry.

Required Skills:

• Exceptional interpersonal skills for building rapport and trust with homeowners.
• Strong organizational skills to manage appointments, customer data, and follow-ups effectively.
• Excellent communication skills, both verbal and written, for clear and persuasive presentation delivery.
• Confidence and poise in public speaking and presenting to individuals and small groups.
• High degree of self-motivation and self-discipline to thrive in a commission-based environment.
• Proven ability to work independently while also being comfortable in social and customer-facing settings.
• Demonstrated strong closing skills with a track record of successfully converting prospects into customers.

Preferred Skills:

• Direct experience in the home remodeling or bathroom industry.
• Proficiency with CRM software for managing client interactions and sales pipelines.
• Familiarity with design software or the ability to quickly learn proprietary design tools.
• Experience with consultative sales approaches.

📝 Enhancement Note: The emphasis on "previous sales experience required" and specific skills like "closing skills" and "public speaking" points to a role focused on direct revenue generation, a key area for GTM and Sales Operations focus.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a traditional portfolio may not be required, candidates should be prepared to demonstrate their sales process and closing techniques.
• The ability to showcase past sales successes and how they were achieved will be critical.
• Familiarity with or the ability to quickly master proprietary software and sales presentation tools is essential.
• Evidence of successful client relationship management and customer satisfaction will be valued.

Process Documentation:

• Candidates are expected to follow a defined sales process, from initial consultation to closing.
• The role involves using specific workflows within the proprietary iPad software for design and pricing.
• Adherence to training protocols and sales methodology is crucial for consistent performance.

📝 Enhancement Note: This section is inferred based on the role's reliance on proprietary software and a defined sales presentation. Operations teams often manage the effectiveness and adoption of such tools and processes.

💵 Compensation & Benefits

Salary Range:

• The role is 100% commission-based.
• Typical First-Year Earnings: $100,000 for fully committed team members.
• Potential Earnings: $80,000 - $125,000 annually, with opportunities to exceed this range based on performance.

Benefits:

• Comprehensive sales training from industry leaders.
• Access to pre-qualified leads, reducing time spent on lead generation.
• Proprietary sales and design software provided.
• Opportunity to work with high-quality, desirable products in the home remodeling sector.
• Potential for significant income growth based on individual sales performance and commitment.

Working Hours:

• Full-time position, typically involving approximately 40 hours per week.
• Work schedule will likely include evenings and weekends to accommodate customer availability for in-home consultations.

📝 Enhancement Note: The salary range is derived from the provided "Typical First-Year Earnings" and the broader salary range listed in the input data, adjusted for a commission-based structure where the typical earnings represent a strong baseline. The benefits highlight components that would be managed or influenced by Sales Operations to support the sales team.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Home Remodeling (specifically bathroom solutions). Company Size: Based on LinkedIn data, "Bath Concepts Independent Dealers" is part of BCI Acrylic, which appears to be a mid-sized to large enterprise with a significant presence. This suggests a structured organizational framework and established processes. Founded: Bath Concepts is associated with BCI Acrylic, which was founded in 1999, indicating a company with over two decades of experience in manufacturing and sales.

Team Structure:

• The In-Home Design Consultant will likely be part of a larger sales team, reporting to a Sales Manager or Director.
• This team operates with a significant degree of autonomy during in-home consultations but relies on centralized support for lead generation and order processing.
• Collaboration will be key with internal departments responsible for marketing (lead generation), operations (order fulfillment), and customer service.

Methodology:

• The company employs a data-driven approach to lead generation and sales qualification.
• A standardized, proprietary sales presentation and design process is central to their methodology.
• Emphasis is placed on continuous improvement through regular sales training and performance analysis.

Company Website: https://www.bathconcepts.com/

📝 Enhancement Note: Inferred company context based on the provided description and associated company data. The focus on standardized processes and proprietary tools suggests a GTM strategy supported by operational efficiency.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry to mid-level position within the sales function, focused on direct revenue generation. It's a crucial frontline role for the GTM strategy. Reporting Structure: Sales Consultants typically report to a Sales Manager or Regional Sales Director, who oversees performance metrics, training, and professional development. Operations Impact: The primary impact of this role is direct revenue generation. Successful consultants contribute significantly to the company's top-line growth, market share, and profitability through their sales achievements.

Growth Opportunities:

• Sales Leadership: Advancement to Senior Sales Consultant, Sales Team Lead, or Sales Management roles.
• Specialization: Developing expertise in specific product lines or customer segments.
• Training & Development: Potential to become a sales trainer or mentor for new hires, leveraging their experience with the proprietary sales process and tools.
• Performance-Based Advancement: Higher earning potential and increased opportunities based on consistent high performance.

📝 Enhancement Note: This analysis is based on typical career progression within sales organizations, particularly those with a structured GTM approach and a focus on performance.

🌐 Work Environment

Office Type: Primarily an in-home, field-based role. The "office" is the customer's home, requiring a professional and adaptable approach. Office Location(s): Field operations based out of Ontario, California, serving the surrounding geographic region.

Workspace Context:

• The primary workspace is the customer's residence, necessitating professionalism, punctuality, and a clean presentation.
• A dedicated home office space is likely required for administrative tasks, preparation, and communication.
• Access to a reliable vehicle is essential for travel to client appointments.
• The company provides proprietary software and presentation tools, but personal technology (like a smartphone) may also be necessary.

Work Schedule:

• Flexible to accommodate customer availability, often including evenings and weekends.
• While the role is full-time, the daily schedule is dictated by appointments rather than fixed office hours.

📝 Enhancement Note: This section is tailored to a field sales role, emphasizing the unique work environment and requirements for on-site consultants.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A phone or video call to assess basic qualifications, sales aptitude, and cultural fit.
• In-Depth Interview: Likely includes behavioral questions focusing on sales experience, problem-solving, and motivation.
• Sales Presentation Simulation: Candidates may be asked to deliver a mock sales presentation, demonstrating their ability to engage customers and close sales using the company's methodology.
• Training & Onboarding: If successful, candidates will undergo rigorous training on product knowledge, sales techniques, and proprietary software.

Portfolio Review Tips:

• Prepare to discuss specific sales achievements and quantify your impact (e.g., revenue generated, conversion rates).
• Be ready to articulate your sales process and how you overcome objections.
• If you have examples of successful customer consultations or presentations (even if not formal portfolio pieces), be prepared to describe them.
• Highlight any experience with CRM systems or sales enablement tools.

Challenge Preparation:

• Familiarize yourself with the home remodeling industry, particularly bathroom renovations.
• Understand common customer pain points and how to address them.
• Practice delivering a concise, persuasive sales pitch.
• Be prepared to discuss how you handle rejection and maintain motivation in a commission-only role.

📝 Enhancement Note: Inferred interview and preparation process based on the nature of a commission-based sales role requiring strong presentation and closing skills.

🛠 Tools & Technology Stack

Primary Tools:

• Proprietary iPad Software: Essential for delivering sales presentations, designing custom bath plans, and generating pricing. Proficiency or rapid learning ability is key.
• CRM System (e.g., Salesforce, HubSpot, or custom): Likely used for managing leads, tracking customer interactions, and monitoring sales pipeline progress.
• Communication Tools: Standard office suite (e.g., G Suite, Microsoft Office) for email, scheduling, and documentation.

Analytics & Reporting:

• Sales performance dashboards and reports will be critical for tracking individual progress against targets.
• The company likely uses analytics to monitor lead quality and sales conversion rates.

CRM & Automation:

• While the consultant primarily uses the CRM for personal sales management, the underlying system supports broader sales operations automation for lead routing and performance tracking.

📝 Enhancement Note: Based on the job description mentioning "proprietary iPad software" and the general needs of a sales role.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong focus on understanding and meeting customer needs for bathroom remodeling.
• Excellence & Quality: Commitment to delivering high-quality products and craftsmanship.
• Integrity: Honesty and transparency in sales presentations and pricing.
• Performance-Driven: Emphasis on achieving sales targets and driving revenue growth.
• Continuous Improvement: Dedication to ongoing training and skill development.

Collaboration Style:

• Primarily independent work during client consultations.
• Requires strong collaboration with lead generation teams, sales support, and operations for seamless customer experience.
• Open communication to share market feedback and customer insights.

📝 Enhancement Note: Inferred values based on the company's description of its offerings and approach to business.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Only Structure: Requires strong self-discipline, resilience, and consistent performance to maintain income.
• Market Competition: Navigating a competitive home improvement market.
• Customer Objections: Effectively addressing customer concerns, price sensitivities, and decision-making processes.
• Scheduling & Logistics: Managing a dynamic schedule and travel to customer locations.

Learning & Development Opportunities:

• Advanced Sales Techniques: Training in consultative selling, negotiation, and closing strategies.
• Product Expertise: Deepening knowledge of acrylic bath solutions, design trends, and installation processes.
• Software Proficiency: Mastery of proprietary design and sales tools.
• Industry Insights: Staying current with market trends and competitor offerings.

📝 Enhancement Note: Identified challenges and growth areas typical for a commission-based sales role in a competitive industry.

💡 Interview Preparation

Strategy Questions:

• Be prepared to discuss your approach to qualifying leads and understanding customer needs.
• How do you handle objections related to price or product features?
• Describe a challenging sales situation you faced and how you resolved it.
• How do you stay motivated in a commission-only sales role?
• Walk me through your process for designing a custom solution for a client.

Company & Culture Questions:

• Why are you interested in the home remodeling industry, specifically bathroom renovations?
• What do you know about Bath Concepts and our product offerings?
• How do you align with our company values of quality and customer focus?
• How do you approach building trust and rapport with clients in their homes?

Portfolio Presentation Strategy:

• If you have a portfolio, focus on quantifiable achievements and successful sales outcomes.
• Be prepared to articulate your sales process and demonstrate how you use tools to facilitate sales.
• If you don't have a formal portfolio, prepare talking points that highlight your sales skills, experience, and ability to connect with customers.
• Practice a concise, persuasive summary of your sales experience and why you are a good fit for this role.

📝 Enhancement Note: Tailored interview questions and preparation tips for a sales role emphasizing presentation, closing, and customer interaction.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link provided.
• Resume Optimization: Tailor your resume to highlight previous sales achievements, customer service experience, and any relevant industry background (home remodeling, design, construction). Quantify your successes whenever possible (e.g., "Exceeded sales targets by 15%," "Closed an average of 5 deals per week").
• Portfolio Preparation: While not a traditional portfolio, prepare to discuss specific examples of successful sales presentations, how you've used technology in sales, and your approach to closing deals. Be ready to articulate your sales process.
• Company Research: Review the Bath Concepts website and BCI Acrylic's offerings to understand their product lines, target market, and unique selling propositions. Focus on their commitment to quality and low-maintenance solutions.
• Interview Practice: Practice your sales pitch and be ready to demonstrate your ability to present persuasively and handle objections confidently.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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