Head of Design & Build Director, Water UK&I
📍 Job Overview
Job Title: Head of Design & Build Director, Water UK&I
Company: AECOM
Location: London, United Kingdom (with potential for Leeds, United Kingdom)
Job Type: Full-time
Category: Operations - Strategic Leadership & Business Development (Water Infrastructure)
Date Posted: 2026-04-13
Experience Level: Senior Leadership (10+ years)
Remote Status: Hybrid
🚀 Role Summary
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Lead the strategic growth and market development for AECOM's Design & Build (D&B) contractor-led business within the UK & Ireland (UK&I) water sector, a critical component of the company's Go-To-Market (GTM) operations.
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Drive business development initiatives, identify new opportunities, and cultivate strong partnerships with key D&B contractors and designers to secure high-value projects in a rapidly expanding market.
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Oversee and manage the execution of major contractor-led water infrastructure projects, ensuring alignment with AECOM's strategic objectives, commercial targets, and SH&E standards.
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Foster a culture of operational excellence, innovation, and continuous improvement within the Water UK&I business, championing Equity, Diversity, and Inclusion (EDI) principles.
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Collaborate closely with senior leadership across AECOM's Water, Commercial, and Global teams to integrate D&B strategies with broader company objectives and leverage global expertise.
📝 Enhancement Note: This role is positioned as a senior leadership function focused on driving a specific segment of AECOM's Water business. While not a traditional "Revenue Operations" or "Sales Operations" role in the SaaS sense, it heavily involves GTM strategy, business development oversight, commercial management, and operational execution within a large, complex infrastructure consulting firm. The "operations" aspect here lies in the strategic management and optimization of business processes for growth and delivery within the water sector.
📈 Primary Responsibilities
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Develop and execute a comprehensive market growth plan for the contractor-led Design & Build (D&B) segment within the Water UK&I business, aligning with the overall Water UK&I Strategic Plan and AECOM's global GTM strategy.
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Proactively identify, track, and pursue new D&B opportunities by collaborating with Client Account Managers and leveraging market intelligence to ensure timely entry into business planning and pursuit systems.
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Enhance AECOM Water's visibility within the contractor-led market through effective internal and external communication, showcasing capabilities and market strategy.
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Cultivate and strengthen strategic partnerships with key D&B contractors and designers to enable targeted pursuit of high-value framework agreements and projects.
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Drive exceptional client satisfaction for contractor clients by actively engaging, monitoring performance, and implementing improvement actions informed by Net Promoter Score (NPS) feedback and other client insights.
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Champion AECOM's values, including a strong commitment to Equity, Diversity, and Inclusion (EDI), to foster a positive and engaging work environment that attracts and retains top talent within the Water business.
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Collaborate with Business Unit Directors to forecast medium and long-term resource requirements and lead recruitment efforts for strategic and senior D&B roles.
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Partner with teams across Europe and globally to ensure seamless delivery of multidisciplinary projects and programmes, leveraging AECOM's global capabilities and strengthening work-winning efforts.
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Exercise accountability for major contractor-led projects and programmes through rigorous bid governance and the Go/No-Go process, while providing support for smaller pursuits.
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Lead by example in promoting a robust Safety, Health, and Environment (SH&E) culture, ensuring compliance with AECOM's SH&E policies and achieving core SH&E metrics for the Water business.
📝 Enhancement Note: The responsibilities clearly outline a strategic leadership role with significant commercial and operational oversight. The emphasis on "work winning," "bid governance," and "client satisfaction" points to a GTM operations focus, while "resource needs," "SH&E culture," and "project delivery" highlight operational management.
🎓 Skills & Qualifications
Education:
Experience:
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Minimum of 10+ years of senior leadership experience within a complex, matrixed multinational consultancy, contractor, or a key supplier within the water sector.
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Proven track record of successfully building and leading high-performing leadership teams and multidisciplinary project teams.
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Extensive experience in business development, work winning, and securing major frameworks and new opportunities within the UK & Ireland water markets.
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Demonstrable expertise in commercial and contract management, including bidding processes and governance.
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Strong understanding of the UK & Ireland water sector, including key contractors, regulatory landscape, and broader European socio-political and economic drivers.
Required Skills:
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Strategic Market Development: Ability to define and execute growth strategies for the contractor-led D&B market segment.
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Business Development & Work Winning: Proven success in identifying opportunities, building pipelines, and securing major contracts.
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Commercial & Contract Management: Deep understanding of contract negotiation, risk management, and commercial oversight for large infrastructure projects.
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Leadership & Team Management: Experience in leading, motivating, and developing diverse, multidisciplinary teams in a fast-paced environment.
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Client Relationship Management: Ability to build and maintain strong, long-term relationships with key contractor clients and stakeholders.
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UK Water Sector Expertise: In-depth knowledge of market dynamics, key players, and regulatory frameworks.
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Project Delivery Oversight: Understanding of project lifecycle management from bid to completion, ensuring quality and safety.
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Financial Acumen: Ability to manage budgets, forecast resources, and drive profitability.
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Health & Safety Leadership: Commitment to and experience in promoting a strong SH&E culture.
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EDI Advocacy: Demonstrated commitment to fostering an inclusive and diverse work environment.
Preferred Skills:
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Experience in digital transformation initiatives within the infrastructure sector.
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Familiarity with advanced project management software and collaboration tools.
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Public speaking and presentation skills for industry events and client engagements.
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Experience with international operations and cross-border collaboration.
📝 Enhancement Note: The qualifications highlight a blend of strategic business acumen, deep industry knowledge, and strong leadership capabilities. The emphasis on "matrixed multinational consultancy" and "contractor-led market" suggests a need for adaptability and strong stakeholder management skills.
📊 Process & Systems Portfolio Requirements
Portfolio Essentials:
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Growth Strategy Documentation: Evidence of developing and implementing successful market growth strategies, particularly within the infrastructure or water sectors, demonstrating an understanding of Go-To-Market (GTM) operational planning.
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Business Development Case Studies: Documented examples of securing significant D&B contracts, frameworks, or major projects, detailing the pursuit process, client engagement, and commercial outcomes.
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Project Delivery Frameworks: Examples of frameworks or methodologies used to oversee the delivery of large-scale D&B projects, focusing on risk mitigation, quality assurance, and client satisfaction metrics.
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Team Leadership & Development Plans: Evidence of building and leading high-performing teams, including recruitment strategies, talent development programs, and performance management systems.
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Commercial & Contractual Expertise: Showcase of experience in complex contract negotiations, risk assessment, and commercial oversight, potentially through anonymized case studies or summaries of responsibilities.
Process Documentation:
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Market Analysis & Opportunity Identification: Demonstrated processes for market research, competitive analysis, and proactive identification of D&B opportunities within the water sector.
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Bid Governance & Go/No-Go Process: Documentation or explanation of robust bid governance procedures, including risk assessment and Go/No-Go decision-making frameworks for major pursuits.
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Client Engagement & Performance Management: Examples of processes for managing client relationships, monitoring project performance, and implementing client feedback mechanisms (e.g., NPS).
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SH&E Integration: Processes for embedding Safety, Health, and Environment (SH&E) policies and procedures into project delivery and operational management.
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Resource Planning & Management: Methodologies for forecasting resource needs, managing talent acquisition, and optimizing team deployment for D&B projects.
📝 Enhancement Note: For a senior role like this, a portfolio would likely focus on strategic impact and leadership rather than granular process documentation. The emphasis should be on demonstrating successful outcomes, strategic thinking, and the ability to manage complex commercial and operational environments.
💵 Compensation & Benefits
Salary Range:
Benefits:
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Comprehensive Health & Well-being: Access to health insurance, potentially including dental and vision.
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Retirement Savings: Pension scheme contributions and retirement planning support.
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Work-Life Balance: Flexible hybrid working model, offering a balance between office-based collaboration and remote work.
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Career Development: Opportunities for continuous learning through AECOM University, technical practice networks, and professional development programs.
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Financial & Insurance: Life assurance, income protection, and potential for performance-based bonuses or profit-sharing.
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Employee Assistance Programs: Support services for personal and professional well-being.
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Volunteering Opportunities: Paid time off for volunteering activities, aligning with AECOM's community engagement values.
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Travel & Commuting: Potential for travel allowances or support for business-related travel.
Working Hours:
- Standard full-time hours are typically around 40 hours per week. However, the hybrid working model offers flexibility. Given the senior leadership nature of the role, an expectation of availability outside standard hours for critical business needs, client engagements, and project deadlines is common.
📝 Enhancement Note: Salary estimation is based on publicly available compensation data for comparable senior leadership roles in the UK engineering and construction sector, adjusted for London's cost of living and the specific responsibilities of a Director-level position with significant commercial impact.
🎯 Team & Company Context
🏢 Company Culture
Industry: Infrastructure Consulting & Engineering. AECOM operates globally, providing a wide range of professional services across transportation, buildings, water, new energy, and the environment. The Water UK&I business specifically focuses on delivering sustainable solutions for water, wastewater, and stormwater infrastructure.
Company Size: AECOM is a Fortune 500 firm with over 50,000 employees globally. This large scale provides extensive resources, global reach, and diverse career opportunities but also necessitates strong internal processes and clear communication to navigate its matrixed structure.
Founded: AECOM's history traces back through several mergers and acquisitions, with its current form evolving over decades, establishing it as a long-standing leader in the infrastructure sector. This longevity signifies stability and deep-rooted expertise.
Team Structure:
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Reporting: The Head of Design & Build Director reports directly to the Managing Director of Water UK&I.
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Collaboration: Close collaboration is expected with Business Directors, the Water UK Director of Strategy and Growth, the Commercial Director, AECOM Europe & India leadership, and Global Water and Contractor Market teams. This matrixed structure requires strong interpersonal and communication skills.
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Leadership: The role involves leading the D&B leadership team and overseeing multidisciplinary project teams, fostering a collaborative and performance-driven environment.
Methodology:
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Data-Driven Decision Making: Emphasis on using data, such as Net Promoter Score (NPS) feedback, to inform strategic decisions and drive performance improvements.
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Integrated Project Delivery: Focus on collaborative approaches across various disciplines and geographies to deliver complex, multidisciplinary projects effectively.
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Client-Centric Approach: Prioritizing client satisfaction and building strong, long-term relationships through proactive engagement and consistent performance.
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Safety & Sustainability: A core operational methodology is the commitment to Safety, Health, and Environment (SH&E) standards and delivering sustainable infrastructure solutions.
Company Website: https://www.aecom.com/
📝 Enhancement Note: AECOM's description highlights its global reach and commitment to "delivering a better world." The "matrixed multinational consultancy" structure is key; candidates must be comfortable operating within such an environment. The emphasis on "equity, diversity, and inclusion" is a significant cultural aspect.
📈 Career & Growth Analysis
Operations Career Level: This role is at the pinnacle of operational leadership within a specific business unit (Design & Build within Water UK&I). It represents a Director-level position with significant strategic responsibility, P&L oversight (implied through growth targets), and market-facing accountabilities. It is a key leadership position within the broader GTM and operational framework of AECOM's Water business.
Reporting Structure: The role reports to the Managing Director of Water UK&I, indicating a high level of visibility and direct impact on the business's strategic direction and financial performance. This structure allows for direct influence on key business decisions and operational strategies.
Operations Impact: The Head of Design & Build Director has a direct and substantial impact on AECOM's revenue and profitability by driving growth in the contractor-led D&B market. Success in this role directly contributes to securing major infrastructure projects, expanding AECOM's market share, and enhancing its reputation as a leading firm in the water sector. Operational efficiency improvements and effective project delivery also contribute to profitability and client retention.
Growth Opportunities:
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Strategic Leadership Expansion: Potential to expand leadership scope to encompass broader areas of the Water UK&I business or move into more global leadership roles within AECOM's Water practice.
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Executive Development: Access to executive coaching, advanced leadership training programs (e.g., AECOM University), and opportunities to participate in high-level strategic planning and board-level interactions.
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Industry Influence: Opportunities to represent AECOM at industry conferences, contribute to policy discussions, and shape the future of the water infrastructure sector through thought leadership.
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Cross-Business Unit Mobility: Potential to transition into leadership roles in other AECOM business lines or operating groups, leveraging transferable skills in project delivery, business development, and strategic management.
📝 Enhancement Note: This role is a significant career milestone, offering a chance to lead a critical growth area within a global organization. The growth opportunities are geared towards further executive leadership and strategic influence within the infrastructure consulting industry.
🌐 Work Environment
Office Type: AECOM operates a hybrid work model. This involves a blend of working from AECOM's office locations, remote work, and potentially client sites. The primary office location mentioned is Aldgate Tower in London, which is a major business hub. Leeds is also listed as a potential location, suggesting a distributed leadership presence.
Office Location(s):
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Primary: Aldgate Tower, London, United Kingdom. This is a modern, well-equipped office space conducive to collaboration and client meetings.
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Secondary/Potential: Leeds, United Kingdom.
The hybrid model implies that regular travel to AECOM offices for team meetings, strategy sessions, and client engagements will be expected, alongside periods of remote work.
Workspace Context:
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Collaborative Hub: AECOM offices are designed to facilitate collaboration, with meeting rooms, informal work areas, and access to technology for seamless communication.
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Technology Enabled: Access to AECOM’s extensive digital tools, platforms, and IT infrastructure to support hybrid working, project management, and data analysis.
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Team Interaction: Opportunities for regular interaction with senior leadership, project teams, and functional support staff (e.g., commercial, HR, technical specialists) both in-person and virtually. This fosters knowledge sharing and supports the development of strong working relationships.
Work Schedule:
- The role is full-time, typically around 40 hours per week. The hybrid model provides flexibility in where work is performed, but the demands of a senior leadership role in a client-facing, project-driven industry often require availability and responsiveness beyond standard office hours, especially for critical deadlines, client issues, or strategic initiatives.
📝 Enhancement Note: The hybrid model is a key feature. Candidates should be comfortable managing their work and teams across different locations and formats, emphasizing self-discipline and strong communication skills.
📄 Application & Portfolio Review Process
Interview Process:
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Initial Screening: An HR or recruitment specialist will likely conduct an initial screening to assess basic qualifications, experience, and alignment with AECOM's values.
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Hiring Manager Interview: A conversation with the Managing Director of Water UK&I to delve deeper into strategic thinking, leadership experience, and understanding of the water sector and D&B market.
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Leadership Team Panel: Interviews with key stakeholders, such as the Director of Strategy and Growth, Commercial Director, or other Business Directors, to assess fit within the broader leadership team and cross-functional collaboration capabilities.
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Case Study / Presentation: A potential requirement could be a presentation on a strategic growth plan for the D&B market, a review of a past successful project pursuit, or a discussion of how to address specific market challenges. This would test strategic planning, communication, and problem-solving skills.
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Final Interview: May involve senior regional or global leadership to confirm suitability for the role and cultural alignment.
Portfolio Review Tips:
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Strategic Focus: Curate examples that showcase your strategic vision, market development initiatives, and leadership in driving business growth. Prioritize impact and outcomes over granular task details.
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Commercial Acumen: Highlight your successes in securing major contracts, managing commercial risks, and driving profitability. Use quantifiable results (e.g., revenue growth percentages, contract values secured).
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Leadership Examples: Provide evidence of building and leading high-performing teams, fostering collaboration, and driving cultural change (especially around EDI and SH&E).
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D&B Expertise: Clearly articulate your understanding of the Design & Build model and your experience working with or leading D&B contractors.
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Concise & Impactful: Present your portfolio in a clear, well-organized format. Focus on storytelling – the challenge, your strategy, the actions taken, and the measurable results.
Challenge Preparation:
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Market Strategy Development: Be prepared to discuss how you would approach developing and implementing a growth strategy for AECOM's D&B water business in the UK&I over the next 3-5 years. Consider market trends, competitive landscape, and key growth levers.
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Stakeholder Management: Prepare examples of how you have successfully managed complex relationships with multiple stakeholders, including clients, internal teams, and partners, especially in challenging situations.
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Problem-Solving Scenarios: Anticipate questions about how you would handle specific operational or commercial challenges, such as underperforming projects, competitive threats, or resource constraints. Focus on your structured problem-solving approach.
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SH&E and EDI Commitment: Be ready to articulate your personal commitment to SH&E and EDI principles and how you would actively promote these within your team and the wider business.
📝 Enhancement Note: The interview process for a senior role like this will heavily focus on strategic thinking, leadership capabilities, and demonstrated business impact. A well-curated portfolio that highlights these aspects will be crucial for success.
🛠 Tools & Technology Stack
Primary Tools:
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Project Management Software: Proficiency with enterprise-level project management tools (e.g., Microsoft Project, Primavera P6, Acumen Fuse) for planning, scheduling, resource allocation, and progress tracking on large infrastructure projects.
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CRM Systems: Experience with CRM platforms (e.g., Salesforce, Microsoft Dynamics) for managing client relationships, tracking sales pipelines, and supporting business development efforts.
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Financial Management Software: Familiarity with enterprise resource planning (ERP) systems or financial management tools for budgeting, forecasting, and P&L reporting.
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Collaboration Platforms: Expertise in using tools like Microsoft Teams, Slack, Zoom, and SharePoint for team communication, document sharing, and virtual collaboration in a hybrid environment.
Analytics & Reporting:
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Business Intelligence (BI) Tools: Experience with BI platforms (e.g., Tableau, Power BI, QlikView) for creating dashboards and reports to monitor key performance indicators (KPIs) related to business growth, project delivery, and financial health.
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Data Analysis Tools: Ability to interpret data from various sources to identify trends, risks, and opportunities. While not necessarily a hands-on analyst role, understanding data-driven insights is critical.
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Reporting Suites: Familiarity with enterprise reporting tools used for generating financial, operational, and project performance reports for senior management.
CRM & Automation:
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CRM for GTM Operations: Leveraging CRM functionalities for pipeline management, opportunity tracking, and sales process optimization within the contractor-led market segment.
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Workflow Automation (Conceptual Understanding): While not directly managing automation tools, an understanding of how automation can streamline GTM processes (e.g., lead nurturing, proposal generation) would be beneficial.
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System Integration Awareness: Understanding how different business systems (CRM, ERP, Project Management) integrate to provide a holistic view of operations and client engagement.
📝 Enhancement Note: While this role is strategic, a strong understanding of the technology stack that supports GTM operations, project delivery, and business management is essential for effective leadership and decision-making.
👥 Team Culture & Values
Operations Values:
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Integrity: Upholding the highest ethical standards in all business dealings, contract negotiations, and project execution. This is foundational in the consulting and construction industry.
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Client Focus: A deep commitment to understanding and exceeding client expectations, building trust and long-term partnerships through reliable delivery and proactive engagement.
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Collaboration: Fostering a team-oriented environment where cross-functional teams, including technical specialists, commercial experts, and project managers, work together seamlessly to achieve common goals.
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Innovation: Encouraging creative problem-solving and the adoption of new technologies and methodologies to deliver more efficient, sustainable, and effective solutions for clients.
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Excellence: Striving for the highest standards in project delivery, safety, quality, and overall business performance, continuously seeking opportunities for improvement.
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Equity, Diversity, and Inclusion (EDI): Actively promoting a workplace where all individuals feel valued, respected, and empowered to contribute their unique perspectives and talents.
Collaboration Style:
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Cross-Functional Integration: AECOM's matrixed structure necessitates a highly collaborative style, working effectively across different business units (Water, Buildings, Transport, etc.), geographies, and functional departments (Commercial, HR, Legal, SH&E).
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Partnership-Oriented: Building strong working relationships with external partners, particularly D&B contractors and designers, is crucial for success in this role.
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Open Communication & Feedback: Encouraging an environment of open dialogue, constructive feedback, and knowledge sharing to drive continuous improvement and problem-solving within project teams and the broader business.
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Empowerment & Accountability: Empowering team members while holding them accountable for their contributions and performance, fostering a culture of ownership and responsibility.
📝 Enhancement Note: The emphasis on AECOM's values, particularly integrity, client focus, collaboration, and EDI, indicates that cultural fit and alignment with these principles are as important as technical and commercial experience.
⚡ Challenges & Growth Opportunities
Challenges:
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Market Competition: The UK water infrastructure market is highly competitive, with significant players vying for D&B contracts. Differentiating AECOM and securing market share will require strategic acumen and strong client relationships.
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Complex Project Delivery: Managing large, multidisciplinary D&B projects involves inherent complexities related to scope, schedule, budget, stakeholder management, and risk.
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Navigating a Matrixed Organization: Effectively influencing and collaborating across AECOM's global and regional structure to secure resources, align strategies, and drive initiatives can be challenging.
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Talent Acquisition & Retention: Attracting and retaining top talent in a competitive market for senior engineering and project management professionals is an ongoing challenge.
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Regulatory & Environmental Landscape: Evolving regulations and increasing focus on sustainability and environmental impact require constant adaptation and innovative solutions.
Learning & Development Opportunities:
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Executive Leadership Programs: Access to AECOM's internal leadership development frameworks and external executive education opportunities to refine strategic, financial, and leadership skills.
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Industry Conferences & Forums: Opportunities to attend and present at major water sector and infrastructure industry events, expanding professional networks and staying abreast of emerging trends.
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Mentorship: Potential to be mentored by senior AECOM leaders or to mentor emerging talent within the organization, fostering knowledge transfer and leadership growth.
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Cross-Disciplinary Exposure: The role provides exposure to AECOM's diverse service offerings, allowing for learning and potential future transitions into other sectors or business lines.
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Digital Transformation Initiatives: Involvement in AECOM's drive towards digital solutions in infrastructure delivery, offering opportunities to learn about and implement cutting-edge technologies.
📝 Enhancement Note: The challenges presented are typical for senior leadership roles in large infrastructure firms. The growth opportunities are geared towards continuous professional development and expanding influence within the industry and the company.
💡 Interview Preparation
Strategy Questions:
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"How would you approach developing a 3-year strategic growth plan for AECOM's Design & Build water business in the UK&I, considering current market trends and competitive pressures?" (Focus on market analysis, segmentation, value proposition, and execution steps).
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"Describe a time you successfully led the award of a major Design & Build contract. What were the key challenges, your strategic approach, and the commercial outcomes?" (Assess work-winning experience, commercial acumen, and leadership).
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"AECOM operates in a matrixed environment. How would you ensure effective collaboration and resource allocation with other business units and global teams to support your D&B growth objectives?" (Test stakeholder management, influence, and communication skills).
Company & Culture Questions:
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"AECOM places a strong emphasis on Equity, Diversity, and Inclusion. How would you champion these values within your team and contribute to fostering an inclusive culture at AECOM?" (Assess commitment to EDI and leadership style).
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"What do you understand about AECOM's strategic priorities in the water sector, and how does the Design & Build segment fit into that broader vision?" (Demonstrate research and strategic alignment).
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"Describe your leadership philosophy and how you motivate and develop diverse teams to achieve high performance." (Evaluate leadership style and team-building capabilities).
Portfolio Presentation Strategy:
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Executive Summary: Begin with a concise overview of your career trajectory and key leadership achievements relevant to the role.
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Strategic Impact: For each case study, clearly articulate the strategic objective, your role, the initiatives you led, and the quantifiable results (e.g., revenue growth, market share increase, project success metrics).
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D&B Focus: Ensure your examples specifically highlight experience in Design & Build projects, contractor engagement, and managing the unique aspects of this delivery model.
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Process & Systems: Briefly touch upon the operational processes and systems you implemented or leveraged to achieve success, demonstrating an understanding of operational efficiency.
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Cultural Alignment: Weave in how your approach aligns with AECOM's values (integrity, client focus, collaboration, innovation, excellence, EDI) throughout your presentation.
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Q&A Readiness: Be prepared to answer in-depth questions about your case studies, strategic decisions, and leadership approach.
📝 Enhancement Note: Preparing specific, quantifiable examples that align with the job description's keywords (e.g., "contractor-led market," "growth plan," "bid governance," "SH&E," "EDI") will be key to impressing the interview panel.
📌 Application Steps
To apply for this operations leadership position:
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Submit your comprehensive application through AECOM's careers portal via the provided link.
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Tailor Your Resume: Optimize your resume to highlight senior leadership experience, specific achievements in business development and work winning within the water or infrastructure sector, and your expertise in Design & Build projects. Use keywords from the job description such as "market strategy," "commercial management," "bid governance," and "multidisciplinary leadership."
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Develop Your Portfolio: Curate a portfolio (even if it's a presentation deck) showcasing your strategic growth plans, successful contract wins, team leadership examples, and impact on project delivery and client satisfaction. Focus on quantifiable results and align with AECOM's values.
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Research AECOM: Thoroughly research AECOM's Water business, its recent projects, its strategic priorities, and its company culture. Understand its position in the UK&I water market and its approach to Design & Build.
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Prepare for Strategic Discussions: Anticipate questions about market strategy, leadership challenges, and operational execution. Practice articulating your approach to driving growth and managing complex projects.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates must have senior leadership experience in a matrixed consultancy or contractor environment with deep knowledge of the UK water market. Proven success in business growth, commercial management, and leading diverse teams is essential for this position.