Graphic Designer

📍 Job Overview

Job Title: Graphic Designer Company: Nova Home Loans Location: Chandler, Arizona, United States (with potential for Tucson, AZ) Job Type: Full-Time Category: Creative & Media / Marketing / Art & Design Date Posted: November 12, 2025 Experience Level: 2-5 Years Remote Status: On-site

🚀 Role Summary

• This role is integral to the marketing and design team, focusing on the visual execution of marketing collateral and digital assets to support Nova Home Loans' brand strategy.
• The Graphic Designer will be responsible for translating marketing objectives into compelling visual designs across multiple platforms, including print, digital, and social media.
• A key aspect of this role involves close collaboration with senior design staff and marketing leadership to ensure brand consistency and effective communication of services.
• The position requires a proactive approach to project management, ensuring timely delivery of creative assets while maintaining high standards of quality and adherence to brand guidelines.

📝 Enhancement Note: While the provided location is Chandler, AZ, the description also explicitly mentions a potential assignment to the Corporate office in Tucson, AZ. Candidates should be prepared for either location. The role is strictly on-site, with no remote work options.

📈 Primary Responsibilities

• Collaborate with the Senior Creative and Design Team Lead and Senior Graphic Designers to conceptualize and execute creative designs for advertising and marketing materials.
• Develop engaging visual content for print media, digital platforms (websites, emails, banner ads), and social media channels.
• Design collateral for events, ensuring all materials align with and reinforce the NOVA Home Loans brand identity.
• Create and present design concepts to the creative team and relevant stakeholders for feedback and approval.
• Review and meticulously proofread all graphic materials, making necessary adjustments and adhering to established procedures for job completion.
• Coordinate with external vendor partners to manage production orders, gather cost and time estimates, and relay this information to the creative team.
• Track and oversee projects to assess their Return on Investment (ROI), contributing to data-driven decision-making.
• Guide internal NOVA departments and external vendors on the proper application of NOVA brand guidelines and compliance requirements.
• Stay abreast of current industry trends, new graphic design techniques, and digital design advancements through ongoing professional education.
• Perform other relevant duties as assigned to support the marketing and creative department's objectives.

📝 Enhancement Note: The mention of "Coordinate, track and oversee projects for ROI" suggests a need for the designer to understand the business impact of their work and potentially contribute to metrics tracking, which is valuable for operations professionals. The responsibility to "Guide internal NOVA departments and external vendors on the guidelines and compliance with the NOVA brand" indicates a need for strong communication and brand stewardship skills.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Marketing, Graphic Design, or a closely related field; OR an equivalent combination of education and relevant professional experience.

Experience:

• A minimum of two (2) years of dedicated experience in graphic and digital design is required.
• One (1) to three (3) years of experience within the mortgage industry is highly preferred, offering a significant advantage.

Required Skills:

• Adobe Creative Suite Proficiency: Expert-level command of Photoshop, Illustrator, and InDesign is essential for creating and manipulating visual assets.
• Digital Design Expertise: Proven ability to design for various digital channels, including web, social media, and email marketing campaigns.
• Print Design Capabilities: Strong understanding of print production processes, typography, and layout for brochures, flyers, and other marketing collateral.
• Brand Stewardship: Ability to understand and consistently apply brand guidelines to all creative outputs, ensuring brand integrity.
• Project Management Fundamentals: Capacity to manage multiple projects simultaneously, prioritize tasks effectively, and meet tight deadlines.

Preferred Skills:

• Mortgage Industry Knowledge: Familiarity with the specific design needs and regulatory considerations within the mortgage or financial services sector.
• Video Editing/Motion Graphics: Basic knowledge or experience with video editing software or creating motion graphics for digital content.
• Web Design Principles: Understanding of UI/UX principles and web design best practices.
• Data Visualization: Ability to translate data into clear and impactful visual representations for reports or presentations.

📝 Enhancement Note: The requirement for "Ability to work overtime as needed" indicates a fast-paced environment where flexibility is crucial. The emphasis on "strong grammar and spelling expertise" highlights the importance of meticulousness in all written and visual communications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated Creative Execution: A portfolio showcasing a strong range of graphic design work across print, digital, and social media platforms.
• Brand Consistency Examples: Specific projects that highlight your ability to adhere to and effectively implement brand guidelines across diverse materials.
• Process-Oriented Case Studies: Examples of how you approached design challenges, including conceptualization, execution, and final delivery, ideally with a focus on problem-solving.
• Impact-Focused Deliverables: Visuals or descriptions of projects that demonstrate an understanding of how design contributes to marketing objectives or ROI, even if not directly quantified.

Process Documentation:

• While not explicitly stated as a requirement for documentation, the role involves understanding and following established procedures for job completion within the Creative Team.
• Candidates should be prepared to discuss their personal design workflow, from receiving a brief to final asset delivery and stakeholder review.
• The role requires collaboration with vendors, implying a need to manage and communicate project timelines and specifications effectively.

📝 Enhancement Note: For this Graphic Designer role, the "portfolio" is the primary indicator of process and system proficiency. Candidates should curate their portfolio to highlight not just aesthetic quality but also their design process, problem-solving approach, and understanding of how design supports business objectives, particularly within a corporate or marketing context.

💵 Compensation & Benefits

Salary Range: Undisclosed. Based on the experience level (2-5 years) and location (Arizona), a competitive market rate for a Graphic Designer in this region typically falls between $55,000 and $75,000 annually. This estimate can vary based on specific skills, portfolio strength, and final negotiation.

Benefits:

• Employee Discount: Access to employee discount programs.
• Paid Time Off (PTO): Comprehensive paid time off for rest and personal needs.
• Health Insurance: Medical coverage to support employee well-being.
• Dental Insurance: Dental care benefits.
• Vision Insurance: Vision care coverage.
• Life Insurance: Financial protection for beneficiaries.
• Disability Insurance: Coverage for income loss due to disability.
• 401(k) with Employer Match: Retirement savings plan with employer contributions to boost savings.
• Health Savings Account (HSA) with Employer Contribution: A tax-advantaged savings account for healthcare expenses, supplemented by employer contributions.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees facing personal or work-related challenges.

Working Hours: 40 hours per week. The role also requires the ability to work overtime as needed to meet deadlines and complete time-sensitive projects.

📝 Enhancement Note: The salary estimate is based on general market research for Graphic Designer roles with 2-5 years of experience in the Phoenix metropolitan area and Tucson, AZ, as of late 2025. The comprehensive benefits package indicates a commitment to employee well-being and long-term financial security.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services, specifically Mortgage Lending. Nova Home Loans operates within a highly regulated industry where trust, reliability, and customer service are paramount. Company Size: Nova Home Loans is a substantial organization, indicated by its multiple office locations and comprehensive benefits package, suggesting a stable and established employer. Founded: Founded with a mission to provide excellent service, rates, and fees, and to foster sustainable careers for employees, while also emphasizing community involvement.

Team Structure:

• The Graphic Designer will report into a creative team structure, likely overseen by a VP of Marketing, with direct guidance from a Senior Creative and Design Team Lead and Senior Graphic Designers.
• This structure suggests a collaborative environment where junior designers learn from and support more experienced team members.
• Cross-functional collaboration is expected with various internal NOVA departments to understand their design needs and ensure brand consistency.

Methodology:

• Brand-Centric Design: A core methodology is the consistent application of NOVA Home Loans' brand guidelines across all creative output.
• Customer-Focused Communication: Design serves to effectively communicate value propositions, rates, and fees to customers, emphasizing clarity and appeal.
• Data-Informed Creativity: The mention of "ROI" suggests an awareness of the business impact of design, encouraging a data-informed approach to creative strategy.
• Continuous Improvement: The company's core values emphasize improving the workplace and service levels, hinting at a culture open to feedback and evolution.

Company Website: [Nova Home Loans Website URL - Assuming this would be provided by the user or found via search]

📝 Enhancement Note: Nova Home Loans emphasizes core values: PROVIDE (service, rates, fees), PROMOTE (sustainable careers), and GIVE BACK (community). This indicates a company culture that values customer satisfaction, employee growth, and social responsibility, which will likely be reflected in the daily work environment and team interactions.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-to-mid-level Graphic Designer position. It offers foundational experience in corporate graphic design within a specific industry (mortgage lending). The role is designed for someone who can execute designs under guidance and gradually take on more complex projects.

Reporting Structure: The Graphic Designer will report to a Senior Creative and Design Team Lead, with oversight from a VP of Marketing. This structure provides clear lines of communication and mentorship opportunities.

Operations Impact: While not a traditional "operations" role, the Graphic Designer's work directly impacts the company's external brand perception, marketing effectiveness, and customer engagement. High-quality, brand-consistent visuals are crucial for lead generation and customer trust in the financial services sector. The "ROI" tracking responsibility links the creative output directly to business outcomes.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific design areas (e.g., digital marketing, social media graphics, print collateral) based on project assignments and personal interest.
• Industry Expertise: Develop specialized knowledge of design within the mortgage industry, which can be a valuable niche.
• Creative Leadership Path: Potential to advance to Senior Graphic Designer or Team Lead roles with demonstrated talent, project ownership, and mentorship capabilities.
• Cross-Functional Exposure: Gain exposure to marketing strategy, brand management, and vendor relations through collaborative projects.

📝 Enhancement Note: The role emphasizes structured guidance and learning from senior designers, indicating a clear path for skill development. The mention of "ongoing professional education" and "current industry trends" suggests a commitment to keeping skills sharp and relevant, crucial for career progression in the creative field.

🌐 Work Environment

Office Type: The position is strictly on-site, requiring a dedicated physical presence at one of the company's offices. This suggests a traditional office environment focused on in-person collaboration and oversight. Office Location(s): The role can be based at the Corporate office in Tucson, AZ, or at one of the metro Phoenix locations (including Chandler, AZ, as listed).

Workspace Context:

• Collaborative Hub: The office environment likely fosters collaboration among the design team and other marketing or corporate departments.
• Design Tools: Access to industry-standard design software and hardware is expected.
• Brand Immersion: Working within the corporate environment allows for direct immersion in the company's brand culture and marketing initiatives.
• Team Interaction: Opportunities for direct interaction with colleagues, providing immediate feedback and fostering a team-oriented atmosphere.

Work Schedule: The standard work week is 40 hours. However, the role explicitly states the need to work overtime as required to meet deadlines and complete time-sensitive projects, indicating a dynamic and sometimes demanding schedule.

📝 Enhancement Note: The emphasis on an on-site role suggests the company values in-person teamwork, spontaneous collaboration, and direct supervision, which can be beneficial for learning and mentorship in a creative field.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of resume and portfolio to assess basic qualifications and creative style.
• Portfolio Presentation: Candidates will probably be asked to present their portfolio, discussing specific projects, design choices, and their creative process. Be prepared to explain the "why" behind your designs.
• Skills Assessment: Potential for a design challenge or test, possibly involving a small design task related to marketing collateral or brand application.
• Behavioral & Situational Questions: Interviews will likely assess problem-solving abilities, teamwork, communication skills, ability to handle feedback, and understanding of brand guidelines. Questions may include how you manage multiple projects, handle tight deadlines, or collaborate with non-designers.
• Cultural Fit: Assessment of alignment with Nova Home Loans' core values (PROVIDE, PROMOTE, GIVE BACK) and overall company culture.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your proficiency in Adobe Creative Suite, your ability to create for both print and digital, and your understanding of branding.
• Highlight Process: For each project, be ready to discuss your thought process, the challenges you faced, how you overcame them, and the outcome. Focus on problem-solving and strategic thinking.
• Showcase Brand Adherence: Include examples where you successfully applied existing brand guidelines or developed new visual systems.
• Quantify Impact (if possible): If any of your designs contributed to measurable results (e.g., increased engagement, successful event turnout), be prepared to share that data. Even anecdotal evidence of success is valuable.
• Keep it Concise: Be ready to present your strongest work efficiently, focusing on quality over quantity.

Challenge Preparation:

• Understand the Brand: Familiarize yourself with Nova Home Loans' existing marketing materials and brand aesthetic.
• Practice Design Tasks: If a design challenge is anticipated, practice creating quick concepts for marketing collateral (e.g., social media post, flyer) under timed conditions.
• Articulate Your Rationale: Be prepared to clearly explain your design decisions, even for a hypothetical challenge, focusing on how your design meets objectives and aligns with brand standards.

📝 Enhancement Note: The emphasis on "ROI" and "brand guidelines" in the job description suggests interviewers will probe your understanding of how design contributes to business goals and maintains brand integrity. A strong portfolio that illustrates these aspects will be critical.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential proficiency required in Photoshop, Illustrator, and InDesign.
• Other Adobe Products: Familiarity with After Effects, Premiere Pro, or XD may be beneficial for digital and motion graphics.

Analytics & Reporting:

• While not a primary responsibility, the role mentions "Coordinate, track and oversee projects for ROI." This implies a need to understand how design assets are tracked for performance, possibly involving basic familiarity with web analytics tools or marketing performance dashboards.

CRM & Automation:

• No direct CRM or automation tool requirements are listed for the Graphic Designer, but understanding how designs integrate into marketing automation platforms or CRM campaigns could be an advantage.

📝 Enhancement Note: The core technical requirement is deep proficiency in the Adobe Creative Suite. Any additional experience with digital asset management systems or basic analytics interpretation would be a plus, demonstrating a broader understanding of the marketing technology ecosystem.

👥 Team Culture & Values

Operations Values:

• PROVIDE: This value translates to delivering high-quality, effective design solutions that meet client needs and internal stakeholder expectations.
• PROMOTE: The company aims to promote sustainable careers, suggesting an environment that supports professional development and growth for its employees, including designers.
• GIVE BACK: This value indicates a company culture that encourages community involvement and social responsibility, which may be reflected in company-sponsored events or initiatives.
• Customer Service Excellence: Given the industry and stated values, a strong emphasis on customer service will likely permeate all departments, including design, ensuring that creative outputs are audience-focused.
• Data-Driven Approach: The mention of ROI suggests that decisions, including design strategies, may increasingly be informed by data and performance metrics.

Collaboration Style:

• Cross-Functional Integration: Designers will collaborate with various internal departments and external vendors, requiring strong communication and relationship-building skills.
• Team-Oriented Feedback: The structure with senior designers implies a culture where feedback is regularly exchanged to refine creative work and ensure brand consistency.
• Proactive Contribution: The role requires taking initiative in developing concepts and ensuring brand adherence, suggesting a culture that values proactive team members.

📝 Enhancement Note: The core values are deeply embedded in the company's identity. Candidates should be prepared to articulate how their design approach aligns with these values, demonstrating not just technical skill but also a cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creativity with Brand Constraints: Effectively translating creative vision within strict brand guidelines and compliance requirements of the mortgage industry.
• Managing Multiple Stakeholders: Juggling design requests and feedback from various departments and senior leadership, ensuring all needs are met while maintaining a cohesive brand.
• Meeting Tight Deadlines: The need to work overtime indicates a fast-paced environment where project timelines can be demanding, requiring efficient workflow management.
• Demonstrating ROI for Creative Work: Quantifying the impact of design on business objectives can be challenging, requiring strategic thinking and collaboration with marketing teams.

Learning & Development Opportunities:

• Industry-Specific Design: Gaining specialized experience in designing for the mortgage and financial services sector.
• Advanced Creative Techniques: Opportunity to learn and apply new design trends and software features through ongoing professional education.
• Mentorship from Senior Designers: Direct guidance and learning from experienced professionals within the creative team.
• Exposure to Marketing Strategy: Understanding how design fits into broader marketing campaigns and business objectives.

📝 Enhancement Note: The primary challenge will be to be both creatively innovative and meticulously compliant within the regulated financial industry. Growth will come from mastering this balance and demonstrating the business value of design.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design collateral for a regulated industry. How did you ensure compliance while maintaining creative appeal?" (Focus on brand guidelines, legal review processes, and balancing aesthetics with requirements.)
• "How do you approach translating a marketing objective into a visual design concept?" (Discuss your ideation process, research methods, and how you align design with campaign goals.)
• "Walk me through a project where you had to manage feedback from multiple stakeholders with differing opinions. How did you reach a consensus?" (Emphasize communication, compromise, and driving towards a unified vision.)

Company & Culture Questions:

• "How do Nova Home Loans' core values (PROVIDE, PROMOTE, GIVE BACK) resonate with your personal work philosophy?" (Connect your approach to client service, career growth, and community.)
• "How do you stay updated on the latest graphic design trends and incorporate them into your work, especially within a corporate context?" (Showcase your commitment to continuous learning and adaptability.)
• "Describe your ideal working relationship with a Senior Graphic Designer or Team Lead." (Highlight your openness to feedback, mentorship, and collaborative problem-solving.)

Portfolio Presentation Strategy:

• Storytelling: For each project, tell a story: the problem, your solution (your design), and the outcome.
• Highlight Process & Rationale: Don't just show the final product. Explain your thought process, design choices, and how you addressed project requirements.
• Emphasize Brand Adherence: Showcase examples where you successfully applied brand guidelines or created designs that reinforced brand identity.
• Be Prepared for Technical Questions: Discuss your proficiency with Adobe Creative Suite tools and any other relevant software.

📝 Enhancement Note: Be ready to discuss ROI and brand compliance, as these are explicitly mentioned in the job description. Frame your answers and portfolio examples to demonstrate your understanding of how design contributes to business objectives and adheres to corporate standards.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application via the provided application link on Paycom.
• Portfolio Customization: Tailor your resume and portfolio to highlight your experience with Adobe Creative Suite, digital and print design, and any relevant industry experience (mortgage or financial services).
• Resume Optimization: Ensure your resume clearly outlines your years of experience, specific skills (Photoshop, Illustrator, InDesign), and any achievements related to creative project execution or brand consistency.
• Interview Preparation: Practice articulating your design process, understanding of brand guidelines, and how you contribute to marketing ROI. Prepare to present your portfolio with clear explanations for your creative choices.
• Company Research: Familiarize yourself with Nova Home Loans' mission, values, and existing marketing materials to understand their brand voice and aesthetic.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.