Graphic Designer

📍 Job Overview

Job Title: Graphic Designer Company: Neighborly® Location: Waco, Texas, United States Job Type: FULL_TIME Category: Marketing Operations / Creative Services Date Posted: July 29, 2025 Experience Level: Entry-Level (0-2 years) Remote Status: Hybrid

🚀 Role Summary

• Conceptualize, design, and produce a diverse range of marketing assets, including print collateral (ads, flyers, leave-behinds) and digital marketing materials (banner ads, social posts) across multiple Neighborly brands.
• Maintain brand consistency and adherence to style guidelines across all creative outputs, ensuring visual integrity for Neighborly's portfolio.
• Collaborate effectively with cross-functional teams, including Marketing, Communications, Digital, and Operations, to integrate feedback and deliver cohesive creative solutions.
• Manage multiple design projects concurrently, prioritizing tasks, and meeting deadlines within a fast-paced environment, demonstrating strong time management and organizational skills.

📝 Enhancement Note: This role is positioned within a Marketing Operations or Creative Services function, supporting the broader Go-To-Market (GTM) strategy through visual asset creation and brand consistency. The hybrid work model and focus on cross-functional collaboration suggest a dynamic team environment common in growing service-based organizations.

📈 Primary Responsibilities

• Review design briefs and gather project requirements, translating business needs into compelling visual concepts.
• Develop and deliver high-quality graphic designs for various Neighborly brands, ensuring alignment with brand identity and campaign objectives.
• Perform basic photo editing and retouching to enhance visual assets for marketing collateral and digital platforms.
• Build and manage templates within the Brandfolder Data Asset Management system, facilitating efficient asset creation and distribution.
• Apply and maintain brand standards, ensuring consistency in typography, color theory, and overall visual language across all marketing touchpoints.
• Represent the Creative Team in project meetings, effectively communicating creative rationale and incorporating feedback from stakeholders.
• Collaborate with Communications, Social Media, Marketing, PR, Operations, Digital, and Executive teams to ensure creative deliverables meet project goals.
• Manage time effectively to handle multiple projects of varying sizes and deadlines, ensuring timely delivery of all assigned tasks.
• Prepare final files for production, verifying accuracy and quality for print and digital deployment.
• Engage in copywriting as needed to support design projects and marketing communications.

📝 Enhancement Note: The responsibilities highlight a blend of creative execution and operational efficiency, with a strong emphasis on brand management and cross-functional teamwork. The requirement for template building in a DAM system indicates a need for structured asset management and scalability in design processes.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Graphic Design, Commercial Art, or a related field is preferred.

Experience:

• Minimum of 1 year of professional graphic design experience, which can include internships or freelance work.
• Alternatively, 5+ years of relevant experience with a High School Diploma/GED or Associate’s Degree is acceptable.
• Experience working with a project management platform (e.g., Monday.com, Asana) is a plus.
• Experience uploading and creating templates in a Data Asset Management (DAM) system (e.g., Brandfolder) is preferred but not required.

Required Skills:

• Portfolio: A strong portfolio showcasing a diverse range of design work, demonstrating creativity, technical skill, and problem-solving ability.
• Adobe Creative Suite: Proficiency in Illustrator, InDesign, Photoshop, and Acrobat Pro is essential for creating and preparing design assets.
• Communication: Excellent verbal and written communication skills for effective collaboration and presentation of creative concepts.
• Time Management: Proven ability to manage multiple projects, prioritize tasks, and meet deadlines in a dynamic environment.
• Organization & Detail Orientation: Highly organized with a keen eye for detail to ensure brand consistency and accuracy in all deliverables.
• Self-Starter: Ability to work autonomously with minimal supervision and proactively seek solutions.
• Microsoft Office Suite: High computer literacy, including strong experience with Word, PowerPoint, Excel, and Outlook for general business operations and internal communication.
• Collaboration: Ability to work effectively within a creative team and cross-functionally with other departments.
• Creativity: Strong conceptual thinking and design sensibility to develop impactful visual solutions.

Preferred Skills:

• Experience with project management platforms (e.g., Monday.com).
• Experience with Data Asset Management systems (e.g., Brandfolder).
• Basic copywriting skills.

📝 Enhancement Note: The experience requirement is flexible, accommodating both early-career designers with internships and more experienced professionals with strong foundational skills. The emphasis on Adobe Creative Suite and organizational skills is standard for design roles, while DAM and project management experience points towards a need for efficient workflow integration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Diverse Project Examples: Showcase a range of design projects, including print collateral (brochures, ads, flyers), digital assets (social media graphics, web banners), and possibly internal presentation materials.
• Brand Consistency Showcase: Include examples that demonstrate an understanding and application of brand guidelines, showing how you maintain consistency across different touchpoints for a brand or multiple brands.
• Process Documentation: Briefly outline the design process used for key projects, such as initial concept development, client feedback integration, revisions, and final file preparation.
• Impact Metrics (if available): If any projects had measurable outcomes (e.g., increased engagement, improved conversion rates), highlight these to demonstrate the impact of your design work.

Process Documentation:

• Demonstrate an understanding of workflow design, from brief intake to final asset delivery, emphasizing efficiency and quality control.
• Showcase familiarity with preparing files for various production methods (print vs. digital), including understanding color modes, resolution, and file formats.
• Illustrate an approach to managing and organizing design assets, potentially referencing experience with digital asset management or cloud storage solutions.

📝 Enhancement Note: For this role, the portfolio should emphasize not just aesthetic quality but also the designer's ability to follow briefs, manage projects efficiently, and maintain brand integrity. Experience with DAM systems and project management tools will be viewed favorably, indicating an understanding of operationalizing creative processes.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Graphic Designers with 0-2 years of experience in the Waco, Texas area, the estimated salary range is $45,000 - $60,000 annually. This estimate considers the cost of living in Waco and the typical compensation for entry-level creative roles.

Benefits:

• Competitive Pay: Commensurate with experience.
• Financial Benefits: Includes equity and annual bonus opportunities, providing potential for wealth accumulation and performance-based rewards.
• Time Off: Paid time off (PTO) and paid holidays, ensuring work-life balance and time for rest and rejuvenation.
• Wellness Programs: Initiatives focused on employee well-being, promoting a healthy and productive work environment.
• Recess Breaks: Scheduled breaks to enhance focus and productivity throughout the workday.

Working Hours:

• Full-time, Monday to Friday, from 8 AM to 5 PM, totaling approximately 40 hours per week. This schedule allows for focused work and engagement with the hybrid office model.

📝 Enhancement Note: The salary range is an estimate based on general market data for entry-level graphic design positions in a mid-sized Texas city. The inclusion of equity and annual bonus opportunities is a significant differentiator, suggesting a company culture that values employee contribution and long-term commitment.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• Neighborly® operates within the home and business services sector, connecting customers with local experts for repair, maintenance, and enhancement services. This industry is characterized by a strong focus on customer service, local market presence, and building trust. Company Size:
• Neighborly is a well-established business with over 40 years of experience, indicating a stable and growing organization. While the exact employee count isn't provided, its portfolio of brands suggests a significant operational footprint. This size implies a structured environment with opportunities for learning and career development, but also potentially a need for adaptable individuals who can navigate established processes. Founded:
• Founded over 40 years ago, Neighborly has a long history of service provision, suggesting a foundation built on experience and customer relationships. This longevity often translates to a culture that values stability, expertise, and continuous improvement.

Team Structure:

• The Graphic Designer will be part of the National Marketing team, specifically within the Creative Team. This team likely collaborates closely with other marketing functions, including Communications, Digital Marketing, and Social Media.
• The reporting structure will likely be to a Creative Director or Marketing Manager, with direct interaction with project managers and brand managers.
• Cross-functional collaboration is a key aspect, requiring interaction with Operations, Sales, and Executive teams to ensure design aligns with broader business objectives.

Methodology:

• The creative process emphasizes data-driven insights, though this specific role focuses on the execution of visual strategies. Designers are expected to translate marketing briefs into effective visual communication.
• Workflow planning and optimization are crucial, especially with the use of a DAM system and project management tools, aiming for efficient asset creation and brand consistency.
• Automation is less of a focus for this design role, but efficiency in file preparation and asset management is expected.

Company Website:

• Neighborly Brands (Assuming this is the correct URL, as none was provided in the input).

📝 Enhancement Note: The company's long history and focus on service brands suggest a culture that values reliability, customer satisfaction, and operational excellence. The marketing team likely works in a collaborative, results-oriented environment where creative output directly supports business growth and brand perception.

📈 Career & Growth Analysis

Operations Career Level:

• This role is at an Entry-Level (0-2 years of experience) within the creative operations and marketing function. It provides a foundational experience in brand management, visual asset creation, and cross-functional collaboration within a structured marketing department. The responsibilities are focused on executing design tasks under guidance while learning internal processes and brand standards.

Reporting Structure:

• The Graphic Designer will report to a manager within the National Marketing team, likely a Creative Director or Senior Marketing Manager. They will work closely with other members of the Creative Team and collaborate with individuals across various departments, including Marketing, Communications, Digital, PR, and Operations.

Operations Impact:

• The Graphic Designer's work directly impacts brand perception, marketing campaign effectiveness, and overall customer engagement. By creating visually appealing and on-brand assets, they contribute to Neighborly's ability to attract and retain customers, communicate value propositions, and maintain a consistent brand identity across all channels. This role supports the operational efficiency of marketing campaigns through standardized and high-quality visual content.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in Adobe Creative Suite, develop proficiency in DAM systems (Brandfolder), and gain experience in various design disciplines (print, digital, social media).
• Career Progression: Potential to advance to a Mid-Level Graphic Designer, Senior Graphic Designer, or specialize in areas like UI/UX design, branding, or marketing campaign management within the organization.
• Learning & Development: Exposure to a multi-brand portfolio allows for learning about different brand strategies and target audiences. The hybrid work model and collaborative environment foster continuous learning and professional development.

📝 Enhancement Note: This entry-level role offers a solid platform for a budding graphic designer to enter the corporate marketing world. The growth potential is tied to demonstrating strong design skills, adaptability, and a commitment to learning the company's operational and brand nuances.

🌐 Work Environment

Office Type:

• The role is hybrid, requiring 3 days per week in the Waco, TX office (Monday-Wednesday) and allowing remote work for the remaining 2 days (Thursday-Friday). This model offers a balance between in-person collaboration and remote flexibility. Office Location(s):
• The primary office location is 1010 N University Parks Ave, Waco, TX. This central location provides accessibility for local employees.

Workspace Context:

• The workspace is designed to foster collaboration among team members. The hybrid model allows for focused work both in the office and remotely.
• Access to necessary design tools and technology is expected. The team environment likely encourages knowledge sharing and peer feedback.
• Opportunities for interaction with the broader marketing and creative teams will be frequent, especially during in-office days.

Work Schedule:

• The standard work schedule is Monday to Friday, 8 AM to 5 PM. This consistent schedule supports project planning and team availability, while the hybrid component offers flexibility in managing personal and professional responsibilities.

📝 Enhancement Note: The hybrid work arrangement indicates a modern workplace that balances the benefits of in-person collaboration with the flexibility of remote work. Employees can expect a structured work environment with clear expectations for office attendance and remote productivity.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and portfolio through the Workday portal.
• Initial Screening: A recruiter or hiring manager will review applications and portfolios to assess qualifications and fit.
• Skills Assessment/Portfolio Review: Candidates may be asked to present their portfolio, discuss specific projects, and potentially complete a design exercise or take-home assignment to evaluate design skills, creativity, and problem-solving approach.
• Hiring Manager Interview: An interview with the hiring manager to discuss experience, career goals, and understanding of the role's responsibilities.
• Cross-functional/Team Interview: Potentially an interview with key stakeholders from other departments (e.g., Marketing, Operations) to assess collaboration skills and cultural fit.
• Final Decision: Offer extended to the selected candidate.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest and most relevant projects that showcase a variety of skills (print, digital, branding). Tailor your selection to highlight experience with similar brands or project types if possible.
• Tell a Story: For each project, clearly articulate the brief, your role, the design process, the challenges faced, and the final outcome. Focus on the "why" behind your design decisions.
• Highlight Brand Application: Demonstrate your ability to adhere to brand guidelines and maintain visual consistency. If you have examples of adapting designs for different brands, include them.
• Showcase Technical Proficiency: Ensure your portfolio includes examples that demonstrate mastery of Adobe Creative Suite tools (Illustrator, InDesign, Photoshop).
• Quantify Impact (if possible): If any projects led to measurable results (e.g., increased engagement, improved click-through rates), present these metrics to showcase the business impact of your design work.

Challenge Preparation:

• Design Exercise: If a design exercise is provided, approach it systematically. Understand the brief, allocate time for concepting, execution, and refinement. Focus on meeting the specified requirements and demonstrating creative problem-solving.
• Presentation Skills: Practice articulating your design process and rationale clearly and concisely. Be prepared to answer questions about your choices and how they align with the client's objectives.
• Company Research: Familiarize yourself with Neighborly's brands, marketing efforts, and company values to demonstrate genuine interest and understanding of their business context.

📝 Enhancement Note: The interview process is likely to be thorough, with a strong emphasis on the candidate's portfolio. Candidates should be prepared to discuss their design process, demonstrate technical skills, and articulate how their work aligns with marketing objectives and brand standards.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential proficiency in Illustrator (vector graphics, logos), InDesign (layout, print collateral), Photoshop (image editing, digital graphics), and Acrobat Pro (PDF creation and editing).
• Data Asset Management (DAM) System: Experience with systems like Brandfolder for uploading, organizing, templating, and managing brand assets is preferred.
• Project Management Platform: Familiarity with tools such as Monday.com (or similar like Asana, Trello) for task management, project tracking, and team collaboration.

Analytics & Reporting:

• While not a primary focus of this role, understanding how design impacts analytics (e.g., engagement rates on social media, click-through rates on digital ads) is beneficial. Familiarity with basic web analytics concepts or dashboard tools (like Google Analytics or Tableau) could be a plus for understanding campaign performance.

CRM & Automation:

• Direct experience with CRM systems like Salesforce or marketing automation platforms like HubSpot is not explicitly required for this role but understanding how design assets integrate into these systems (e.g., email marketing templates) would be advantageous.

📝 Enhancement Note: Proficiency in the Adobe Creative Suite is non-negotiable. Experience with DAM and project management tools will significantly enhance a candidate's application, indicating an understanding of operational efficiency in creative workflows.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A focus on serving both internal stakeholders (marketing teams, brand managers) and external customers through high-quality visual communication.
• Brand Integrity: Upholding and enhancing Neighborly's brand identity and standards across all creative outputs.
• Collaboration: Working effectively within the creative team and across departments to achieve shared goals.
• Efficiency & Timeliness: Delivering high-quality work on schedule, managing time effectively across multiple projects.
• Continuous Improvement: Staying updated on design trends and technologies to enhance skills and creative output.

Collaboration Style:

• The team fosters a collaborative environment where ideas are shared, and feedback is actively sought and given. Cross-functional collaboration is key, requiring designers to work closely with marketing strategists, content creators, and operations personnel to ensure visual assets support broader campaign objectives. Open communication and a proactive approach to problem-solving are valued.

📝 Enhancement Note: The company values likely emphasize a blend of creativity, operational discipline, and a strong service orientation, reflecting its position in the home services industry. Team members are expected to be both creative contributors and reliable team players.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Multiple Brands: Adapting design style and messaging for various Neighborly brands, each with potentially unique target audiences and brand identities.
• Balancing Creativity and Brand Standards: Ensuring creative innovation while strictly adhering to established brand guidelines and legal requirements.
• Meeting Tight Deadlines: Effectively prioritizing and managing workload to deliver high-quality assets under pressure in a fast-paced marketing environment.
• Incorporating Feedback: Skillfully integrating feedback from diverse stakeholders, including those with varying levels of design understanding, while maintaining creative integrity.

Learning & Development Opportunities:

• Skill Specialization: Opportunity to develop deeper expertise in specific design areas like digital marketing graphics, print production, or DAM system management.
• Industry Exposure: Learning about the home services industry and how marketing and design contribute to business growth within this sector.
• Cross-functional Exposure: Gaining insights into how marketing, operations, and other departments function, providing a broader business perspective.
• Mentorship: Potential to learn from experienced marketing and creative professionals within the organization.

📝 Enhancement Note: This role presents an excellent opportunity for a designer to build a strong foundation in corporate marketing operations, gaining exposure to diverse brand management and efficient workflow processes. The challenges are typical for an entry-level role in a dynamic marketing department, offering significant learning potential.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your typical design process from receiving a brief to delivering final assets. How do you ensure brand consistency across different projects?" (Prepare to discuss your workflow, concept development, feedback incorporation, and file preparation).
• Collaboration & Feedback: "Describe a time you had to work with a difficult stakeholder or incorporate conflicting feedback. How did you handle it, and what was the outcome?" (Focus on communication, problem-solving, and adaptability).
• Problem-Solving: "Imagine you're given a brief for a new campaign, but the requirements seem vague or contradictory. How would you approach this situation to ensure a successful outcome?" (Highlight your proactive communication and analytical skills).

Company & Culture Questions:

• Brand Understanding: "What are your initial impressions of the Neighborly brand(s)? How would your design approach support their marketing goals?" (Research Neighborly's website and brands beforehand).
• Teamwork: "How do you prefer to collaborate with marketing and operations teams? What makes a successful cross-functional working relationship for you?" (Emphasize your ability to integrate with diverse teams and contribute to shared objectives).
• Impact Measurement: "How do you measure the success of your design work? Have you ever contributed to a project where design directly impacted business results?" (Be ready to discuss metrics like engagement, conversion rates, or brand recall if your portfolio includes such examples).

Portfolio Presentation Strategy:

• Concise Storytelling: For each project, provide a brief overview of the client/brand, the objective, your role, the solution, and the outcome. Keep descriptions focused and impactful.
• Highlight Key Skills: Explicitly point out how specific projects demonstrate your proficiency in Adobe Creative Suite, your understanding of typography and color theory, and your ability to adhere to brand guidelines.
• Demonstrate Process: When discussing a project, explain your thought process, showing how you moved from concept to final execution. This is crucial for roles that value operational thinking.
• Be Prepared for Q&A: Anticipate questions about your design choices, your ability to handle feedback, and how you manage your time.

📝 Enhancement Note: Preparation should focus on showcasing both creative talent and an understanding of marketing operations. Demonstrating an ability to manage projects, collaborate effectively, and align design with business objectives will be key differentiators.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided Workday link, ensuring your resume and portfolio are uploaded.
• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate your ability to create diverse marketing assets (print, digital) and maintain brand consistency. If you have experience with DAM systems or project management platforms, ensure these are visible.
• Resume Optimization: Update your resume to emphasize relevant experience, skills, and achievements using keywords from the job description (e.g., Adobe Creative Suite, brand standards, cross-functional collaboration, time management). Quantify achievements where possible.
• Interview Preparation: Practice discussing your design process, favorite projects, and how you handle feedback. Prepare to articulate your understanding of Neighborly's brands and your potential contributions.
• Company Research: Thoroughly review the Neighborly website and any available brand information to understand their mission, values, and market position. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.