Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: Five Star Credit Union

Location: Dothan HQ, Dothan, AL, US

Job Type: Full Time

Category: Marketing Operations / Creative Services

Date Posted: 2026-03-27

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• Develops and executes visually compelling digital and print assets that enhance brand recognition and communicate key messages to credit union members and stakeholders.

• Collaborates closely with the marketing team, leadership, and branch staff to ensure all visual communications are accurate, on-brand, and effective across various channels.

• Supports marketing campaigns, product promotions, community engagement initiatives, and internal communications through creative design solutions.

• Maintains and enforces consistent brand identity standards across all created materials to uphold the Five Star Credit Union brand integrity.

• Contributes to the overall marketing strategy by providing innovative design concepts that resonate with the target audience and drive engagement.

📝 Enhancement Note: Based on the job description, this role is firmly within the marketing operations and creative services umbrella, focusing on the creation and dissemination of visual content to support broader marketing and communication objectives. The emphasis on brand consistency and multi-channel delivery highlights its operational importance within the marketing function.

📈 Primary Responsibilities

• Design and produce a wide range of marketing collateral, including brochures, flyers, social media graphics, website banners, email templates, and internal memos.

• Create visually engaging presentations for leadership, board meetings, and community outreach events, ensuring clarity and impact.

• Adapt existing creative assets for different platforms and formats while maintaining brand guidelines and aesthetic integrity.

• Collaborate with marketing team members to brainstorm creative concepts, develop campaign ideas, and ensure design aligns with strategic objectives.

• Manage design projects from concept to completion, including gathering requirements, developing initial designs, incorporating feedback, and preparing final files for production or digital deployment.

• Ensure all visual assets adhere to accessibility standards and regulatory compliance requirements relevant to the financial industry.

• Assist in the coordination of printing and production processes, working with external vendors when necessary to ensure quality and timely delivery of print materials.

• Stay current with design trends, industry best practices, and emerging technologies to continuously improve design output and efficiency.

📝 Enhancement Note: The responsibilities clearly indicate a need for hands-on design execution coupled with strategic collaboration. The role requires not just creative output but also an understanding of how design serves broader business and communication goals within a regulated industry like financial services.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Graphic Design, Visual Arts, Communications, or a related field, or equivalent practical experience.

Experience: Minimum of 2 years of professional graphic design experience, with a proven track record of creating effective marketing materials.

Required Skills:

• Proficiency in industry-standard design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign).

• Strong understanding of visual design principles, including typography, color theory, layout, and composition.

• Experience in creating both digital assets (web graphics, social media content, email visuals) and print collateral.

• Excellent attention to detail and accuracy in design execution and proofreading.

• Demonstrated ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.

• Strong communication and interpersonal skills for effective collaboration with cross-functional teams.

Preferred Skills:

• Experience with video editing software (e.g., Adobe Premiere Pro, After Effects) for motion graphics.

• Familiarity with project management tools (e.g., Asana, Trello) for workflow tracking.

• Knowledge of basic HTML/CSS for email template design or web integration.

• Experience in the financial services industry or with credit union branding is a plus.

• Understanding of brand management principles and ability to consistently apply brand guidelines.

📝 Enhancement Note: The required skills emphasize core design competencies and software proficiency. Preferred skills suggest areas that would allow a candidate to contribute more broadly and efficiently within the marketing operations framework, particularly in areas like digital content creation and project management.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated collection of design projects showcasing a range of visual communication skills, including digital and print media.

• Case studies or examples demonstrating the ability to translate marketing objectives into effective visual solutions.

• Work that highlights a strong understanding of brand consistency and adherence to style guides.

• Projects that illustrate problem-solving through design, such as improving engagement or clarity of message.

Process Documentation:

• Ability to document design processes and workflows for team reference and knowledge sharing.

• Understanding of the asset creation lifecycle, from brief to final delivery, and the ability to articulate each stage.

• Documentation of how brand guidelines are applied and maintained across different design projects.

📝 Enhancement Note: For a creative role like this within an operations context, the portfolio is paramount. It needs to demonstrate not just aesthetic talent but also the ability to execute within defined brand parameters and achieve specific marketing or communication goals, reflecting an operational approach to creative output.

💵 Compensation & Benefits

Salary Range: $46,345 - $57,905 annually.

• Estimate Rationale: This range is based on the provided salary information and is typical for a Graphic Designer role with 2-5 years of experience in a mid-sized city in the Southeastern United States, considering the financial industry context.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Paid Time Off (PTO) including vacation, sick leave, and holidays.

• Retirement savings plan (e.g., 401(k) or similar) with potential employer match.

• Opportunities for professional development and continuing education in design and marketing.

• Employee assistance program for personal and financial well-being.

• Potential for hybrid work arrangement offering flexibility.

Working Hours: Standard 40-hour work week, with potential for some flexibility based on project needs and the hybrid work policy.

📝 Enhancement Note: The salary range is explicitly stated. The benefits listed are standard for full-time employees in the US financial sector and are tailored to include professional development opportunities relevant to a creative role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Credit Union)

Company Size: The ADP data indicates a company size that typically ranges from 250-1000 employees, suggesting a medium-sized organization with established processes but still a degree of agility.

Founded: While the founding date isn't provided, credit unions often have a long history rooted in community service and member-centric values.

Team Structure:

• The Graphic Designer will be part of the Marketing Team, likely reporting to a Marketing Manager or Director.

• This team collaborates closely with various departments, including leadership, product development, member services, and branch operations.

Methodology:

• Data-driven decision-making applied to marketing campaigns and visual asset effectiveness.

• Collaborative approach to project development, encouraging input from various stakeholders.

• Emphasis on adhering to brand standards and regulatory compliance in all communications.

• Focus on community impact and member service as core drivers for all initiatives.

Company Website: https://www.fivestarcu.com/

📝 Enhancement Note: The credit union environment implies a strong focus on member value and community, which should be reflected in the design work. The company size suggests a structured but potentially collaborative marketing department.

📈 Career & Growth Analysis

Operations Career Level: This role is an entry-to-mid-level position within the marketing and creative operations function. It focuses on the execution of design tasks under the guidance of marketing leadership, with opportunities to develop specialized skills.

Reporting Structure: The Graphic Designer will likely report to a Marketing Manager or Director, who oversees the overall marketing strategy and execution.

Operations Impact: The role directly impacts the company's brand perception, member engagement, and the effectiveness of marketing campaigns by creating compelling visual assets. Strong design can lead to increased product adoption, better member understanding of services, and a more cohesive brand experience.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific design areas like motion graphics, UI/UX design, or digital campaign creative.

• Senior Designer/Art Director Path: Progression to a senior role with increased responsibility for creative direction, project management, and mentorship of junior designers.

• Marketing Strategy Involvement: As experience grows, contributing more to the strategic development of creative campaigns and brand initiatives.

• Cross-functional Opportunities: Potential to move into broader marketing roles or specialize in areas like digital marketing or content strategy.

📝 Enhancement Note: The growth trajectory for a Graphic Designer in a company like Five Star Credit Union typically involves deepening creative expertise or moving into leadership and strategic roles within the marketing department.

🌐 Work Environment

Office Type: The role is based at the Headquarters in Dothan, AL, with the possibility of a hybrid work arrangement. This suggests a professional office setting.

Office Location(s): Headquarters in Dothan, AL.

Workspace Context:

• The work environment is likely collaborative, requiring frequent interaction with the marketing team and other departments.

• Access to necessary design software and hardware will be provided.

• The hybrid model allows for a balance between in-office collaboration and remote work flexibility.

• The office setting supports focused work on creative projects and team-based brainstorming sessions.

Work Schedule: A standard 40-hour work week is expected, with potential for some flexibility to accommodate project deadlines, especially given the hybrid arrangement.

📝 Enhancement Note: The hybrid aspect of the role is a key consideration, offering flexibility while maintaining the need for in-person collaboration essential for creative teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or hiring manager reviews applications and resumes, looking for relevant experience and qualifications.

• Portfolio Review: Candidates will be asked to submit a portfolio showcasing their design work. This is a critical step to assess creative skills and relevant experience.

• Skills Assessment/Challenge: A practical design exercise or challenge may be given to evaluate problem-solving abilities, design thinking, and proficiency with design tools under time constraints.

• Interviews: Multiple rounds of interviews, potentially including the hiring manager, marketing team members, and other key stakeholders, to assess cultural fit, communication skills, and strategic thinking.

• Final Decision: Offer extended to the selected candidate.

Portfolio Review Tips:

• Curate Selectively: Showcase your strongest, most relevant work. Aim for quality over quantity.

• Tell a Story: For each project, briefly explain the brief, your role, the challenges, your process, and the outcome or impact.

• Demonstrate Versatility: Include examples of both digital and print work, and show range in style and application.

• Highlight Brand Adherence: If possible, include examples where you successfully worked within established brand guidelines.

• Professional Presentation: Ensure your portfolio is well-organized, easy to navigate, and visually appealing.

Challenge Preparation:

• Be prepared to discuss your design process and rationale.

• Practice articulating your ideas clearly and concisely.

• Understand the company's brand and mission to tailor your approach.

• Be ready to incorporate feedback and make revisions quickly.

📝 Enhancement Note: The portfolio is the cornerstone of this application process. Candidates should prepare it meticulously, focusing on demonstrating not just creative talent but also operational efficiency and adherence to brand standards.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Photoshop, Illustrator, InDesign are essential.

• Microsoft Office Suite: Word, PowerPoint, Outlook for internal communications and presentations.

• Google Workspace: Docs, Sheets, Slides for collaboration and documentation.

Analytics & Reporting:

• Basic understanding of how design impacts engagement metrics (e.g., click-through rates, social media engagement).

CRM & Automation:

• While not directly managing CRM or automation systems, an understanding of how design assets are deployed through these channels (e.g., email marketing platforms, social media schedulers) is beneficial.

📝 Enhancement Note: Proficiency in the Adobe Creative Suite is non-negotiable. Familiarity with other collaborative tools and an understanding of how design integrates with marketing automation and analytics platforms will enhance a candidate's profile.

👥 Team Culture & Values

Operations Values:

• Integrity: Upholding ethical standards in design and communication, ensuring accuracy and honesty.

• Collaboration: Working effectively with marketing colleagues, other departments, and external partners to achieve common goals.

• Accountability: Taking ownership of design projects, meeting deadlines, and ensuring the quality and effectiveness of deliverables.

• Passion: Demonstrating enthusiasm for design and a commitment to creating impactful visuals that serve the credit union's mission.

• Self-Improvement: Continuously seeking to enhance design skills, learn new tools, and stay updated on industry trends.

Collaboration Style:

• Open communication and feedback within the marketing team.

• Cross-functional collaboration to understand the needs of various departments and stakeholders.

• A supportive environment that encourages creative problem-solving and idea sharing.

📝 Enhancement Note: The company's core values should guide how a candidate approaches their work and interactions, particularly in a collaborative and member-focused environment like a credit union.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creativity with Constraints: Meeting brand guidelines and regulatory requirements while producing innovative designs.

• Managing Multiple Stakeholder Needs: Juggling design requests from various departments with potentially competing priorities.

• Adapting to Evolving Trends: Staying current with design software, digital platforms, and visual communication best practices.

• Measuring Design Impact: Quantifying the effectiveness of design work in achieving marketing and business objectives.

Learning & Development Opportunities:

• Training on new design software features and techniques.

• Workshops on branding, digital marketing, and financial industry communication.

• Opportunities to attend industry conferences or webinars related to graphic design and marketing.

• Mentorship from senior marketing professionals.

📝 Enhancement Note: Recognizing potential challenges allows candidates to prepare thoughtful responses during interviews and demonstrate their problem-solving capabilities. Growth opportunities highlight the company's commitment to employee development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance creative freedom with strict brand guidelines. How did you approach it?" (Focus on process, compromise, and brand adherence.)

• "How do you prioritize design requests when you have multiple urgent deadlines from different departments?" (Focus on project management, communication, and stakeholder management.)

Company & Culture Questions:

• "What interests you about working for a credit union like Five Star?" (Research credit union values, community focus, and contrast with traditional banks.)

• "How do you align your design work with a company's core values?" (Connect your work ethic to Integrity, Collaboration, Accountability, Passion, and Self-Improvement.)

Portfolio Presentation Strategy:

• Start with Impact: Begin with your strongest, most relevant project.

• Context is Key: Clearly articulate the client/company, the problem, and your role.

• Show Your Process: Explain your design thinking, iterations, and how you arrived at the final solution.

• Highlight Results: If possible, share metrics or feedback demonstrating the success of your design.

• Be Concise: Respect the interviewer's time; keep your explanations focused and to the point.

📝 Enhancement Note: Preparing for these types of questions will allow candidates to confidently articulate their skills, experience, and fit for the role and company culture.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided ADP link: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4f336a88-f715-4aec-8104-bb052aa6d832&jobId=583259

• Tailor Your Resume: Highlight experience with Adobe Creative Suite, digital/print asset creation, and any relevant marketing support or brand development work. Use keywords from the job description.

• Curate Your Portfolio: Ensure your portfolio clearly showcases your best work, focusing on projects that align with the responsibilities and preferred skills outlined. Prepare brief descriptions for each project.

• Prepare for an Interview: Research Five Star Credit Union, its mission, values, and recent marketing efforts. Be ready to discuss your design process, problem-solving skills, and how you can contribute to their team.

• Practice Portfolio Presentation: Rehearse walking through your portfolio, focusing on clarity, conciseness, and demonstrating the impact of your designs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.