Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: 24x7 Direct

Location: Philippines

Job Type: Full-Time

Category: Creative & Design Operations

Date Posted: March 25, 2026

Experience Level: 2-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• This role is central to creating and maintaining high-quality, branded visual content across various digital platforms, with a strong emphasis on still-media designs for social media, marketing collateral, and internal company assets.

• You will be responsible for translating creative concepts into polished visual assets, ensuring strict adherence to established brand guidelines and visual consistency across multiple brand identities.

• The position requires a proactive and independent individual capable of managing design projects from inception through to final delivery, collaborating effectively with creative teams to enhance existing photo and video content.

• A key aspect of this role involves contributing to the strategic planning and execution of regular social media content, including the continuous improvement and redesign of social media feeds for a cohesive and professional aesthetic.

📝 Enhancement Note: While the raw input specifies "Graphic Designer," the detailed responsibilities, emphasis on brand consistency, collaboration with creative teams, and management of social media content strongly indicate a role that interfaces with GTM (Go-To-Market) and marketing operations functions. Therefore, this role is categorized under "Creative & Design Operations" to reflect its strategic importance within the broader operational framework.

📈 Primary Responsibilities

• Develop and produce high-impact visual content tailored for social media platforms, digital advertising campaigns, and diverse marketing materials.

• Design and create essential internal corporate assets, including but not limited to brochures, business cards, letterheads, and email signatures, ensuring brand alignment.

• Diligently enforce and maintain all visual design elements according to established brand guidelines, ensuring consistency across all outputs.

• Actively collaborate with internal creative teams to refine and enhance existing photo and video content, transforming raw assets into professional, polished graphics.

• Support and uphold visual consistency across multiple distinct brand identities managed by the organization, requiring adaptability and brand awareness.

• Contribute to the strategic planning and execution of a consistent schedule for social media content creation and publication.

• Proactively assist in the redesign and optimization of social media feeds to achieve a cohesive, visually appealing, and unified brand presence.

• Manage multiple design projects concurrently, prioritizing tasks effectively to meet deadlines in a fast-paced remote environment.

📝 Enhancement Note: The responsibilities listed are typical for a graphic designer role, but the emphasis on "branded content," "social media," "marketing materials," and "internal assets" suggests a focus on supporting go-to-market strategies and maintaining a consistent brand image, which aligns with operational support functions in marketing and sales enablement.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Graphic Design, Fine Arts, Digital Media, or a related field is highly regarded and often preferred for demonstrating foundational knowledge. Equivalent practical experience and a robust portfolio are also considered.

Experience: 2-5 years of proven professional experience in graphic design, with a demonstrated track record of creating high-quality, branded visual content across digital and print media.

Required Skills:

• Proven professional experience in graphic design.

• A strong, well-curated portfolio showcasing branded content and design versatility.

• Advanced proficiency in Adobe Creative Suite, specifically Adobe Photoshop and Adobe Illustrator.

• Demonstrated ability to work independently, manage multiple design projects, and meet strict deadlines.

• Solid understanding of visual branding principles and the importance of design consistency across platforms.

• Experience in social media content creation and management, with a preference for platforms like Instagram.

Preferred Skills:

• Knowledge and practical experience with animation tools, such as Adobe After Effects, for creating dynamic visual content.

• Experience with other design software or digital asset management (DAM) systems.

• Understanding of UI/UX design principles as they apply to web graphics.

• Basic photo and video editing skills beyond graphic manipulation.

• Familiarity with project management tools for task tracking and collaboration.

📝 Enhancement Note: The required skills directly reflect the core duties of a graphic designer. The preferred skills, such as animation tools and UI/UX, indicate potential for growth and a desire for a candidate who can contribute to more dynamic content creation and digital experiences, aligning with evolving marketing and GTM needs.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio that clearly demonstrates a strong understanding of branding principles and consistent application across diverse projects.

• Showcase examples of still-media designs specifically for social media campaigns, highlighting creativity and platform-specific effectiveness.

• Include case studies or examples of marketing materials (e.g., brochures, digital ads) that illustrate design problem-solving and successful execution.

• Present examples of internal assets (e.g., business cards, email signatures) to demonstrate attention to detail and adherence to corporate identity standards.

Process Documentation:

• Demonstrate understanding of the design process from concept development to final asset delivery, including client brief interpretation and iterative feedback incorporation.

• Show evidence of systematic workflow management for handling multiple concurrent projects, including prioritization and time management strategies.

• Illustrate how brand guidelines are interpreted and applied consistently across different design outputs and brand identities.

• Include examples of how you've collaborated with creative teams or stakeholders to refine visual content.

📝 Enhancement Note: For a design role that supports marketing and operations, a portfolio is critical. The emphasis here is on demonstrating not just aesthetic skill but also the ability to follow brand directives, manage processes, and produce assets that serve specific business objectives, which is a key requirement for operational roles.

💵 Compensation & Benefits

Salary Range: PHP 35,000 per month.

Benefits:

• Monthly Salary: PHP 35,000.

• Bi-monthly payroll processing on the 15th and 30th/31st of each month.

• Additional pay for overtime work and Philippine public holidays.

• Probationary period of 6 months, after which the following benefits become active:

  • 10 days of annual leave credits.
  • 5 days of sick leave.

• Health Maintenance Organization (HMO) coverage offered after 6 months of probation.

• Eligibility for 13th Month Pay after 30 days of employment.

• Annual Salary Review to assess performance and compensation adjustments.

• A laptop will be provided after 30 days of employment to facilitate work.

• Permanent work-from-home arrangement (employee responsible for internet costs).

Working Hours: Fixed shift: 7 AM to 4 PM Philippine Time, Monday to Friday. This is a full-time role with set hours, not a freelance or flexible arrangement.

📝 Enhancement Note: The provided salary of PHP 35,000 per month is specific. For context, this is approximately USD 600-650 per month (as of late 2023/early 2024 exchange rates). This falls within the mid-to-upper range for experienced graphic designers in the Philippines working remotely for international companies, reflecting the required skills and the full-time commitment. The benefits package is standard for such roles in the region, with the inclusion of a laptop and HMO after probation being significant advantages.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company, 24x7 Direct, operates in the business process outsourcing (BPO) and customer service sector, indicated by its domain ".com.au" and the nature of remote work arrangements often found in this industry. This industry context means the company likely serves a variety of clients, requiring adaptability and professionalism.

Company Size: While not explicitly stated, the presence of a dedicated recruitment portal (Zoho Recruit) and a range of benefits suggests a company that has established processes and a workforce of moderate to large size, likely employing hundreds to thousands of individuals.

Founded: Information on the founding date is not provided, but the established nature of their recruitment system implies they have been operational for a significant period, likely several years.

Team Structure:

• The Graphic Designer will likely be part of a broader Creative Department or Marketing Team, potentially including other designers, content creators, and marketing specialists.

• Reporting would typically be to a Creative Lead, Design Manager, or Marketing Manager.

Methodology:

• The company emphasizes a structured, disciplined approach to remote work, requiring adherence to fixed shifts, use of time tracking software, and active participation in calls with cameras on.

• This suggests a methodology focused on accountability, transparency, and consistent operational delivery, mirroring office-based performance standards.

• Design processes will likely involve clear briefs, iterative feedback loops, and adherence to brand style guides.

Company Website: https://24x7direct.com.au

📝 Enhancement Note: The company's operational model, focusing on remote work for a Filipino workforce serving international clients (implied by the .au domain), suggests a culture that values reliability, structure, and clear communication. The emphasis on fixed shifts and camera-on policies indicates a desire to maintain a high level of operational integration and team cohesion despite the remote setup.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an intermediate-level Graphic Designer. It requires proven experience and independent project management skills, moving beyond entry-level tasks to encompass strategic contributions to brand consistency and content planning.

Reporting Structure: The Graphic Designer will report to a Creative Lead or Marketing Manager. This structure ensures guidance on strategy while allowing for independent execution of design tasks. Collaboration will extend to project managers, marketing specialists, and potentially client account managers.

Operations Impact: The Graphic Designer's work directly impacts the company's brand perception, marketing effectiveness, and client engagement. High-quality visuals are crucial for attracting and retaining clients, supporting sales initiatives, and maintaining a professional corporate image. Consistent branding across all touchpoints reinforces the company's credibility and market position.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific design areas like social media graphics, digital advertising design, or motion graphics through continued practice and potential training.

• Leadership Potential: With proven performance and experience, there's a potential path to a Senior Graphic Designer role, leading junior designers or managing larger creative projects.

• Cross-Functional Exposure: Exposure to marketing strategy and GTM planning can provide insights into how design contributes to broader business objectives, opening doors to roles in marketing coordination or creative project management.

• Further Education/Certification: The company might support or encourage obtaining certifications in advanced design software or related fields.

📝 Enhancement Note: The growth opportunities are framed within the context of design and creative operations. While not a direct "operations" role in the traditional sense (like RevOps or Sales Ops), the structured environment and emphasis on brand consistency mean that growth can involve taking on more strategic design responsibilities that directly support GTM efforts.

🌐 Work Environment

Office Type: This is a permanent work-from-home (WFH) position. There is no physical office requirement for this role; all work is conducted remotely.

Office Location(s): The role is based in the Philippines, and candidates must be located within the Philippines. While remote, the company specifies adherence to Philippine Time (GMT+8).

Workspace Context:

• Home Office Setup: Employees are expected to maintain a professional and productive home office environment, ensuring reliable internet connectivity.

• Technology: A company-provided laptop will be supplied after 30 days of employment, which is crucial for maintaining consistent hardware and software standards for design work.

• Collaboration: While remote, the environment emphasizes active participation in team and client calls, requiring the use of cameras to foster a sense of presence and connection. This encourages a collaborative spirit despite physical distance.

Work Schedule: A strict and fixed shift of 7 AM to 4 PM Philippine Time, Monday to Friday. This schedule is non-negotiable and requires discipline to maintain productivity and availability during core business hours.

📝 Enhancement Note: The "permanent work-from-home" aspect is a key differentiator. The company's strict adherence to fixed hours and communication protocols (camera on) aims to mitigate the potential challenges of a dispersed workforce, ensuring operational continuity and team integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of submitted resumes and portfolios to assess qualifications and creative output.

• Skills Assessment: A practical design test or an in-depth portfolio review session. This will likely involve discussing specific projects, design choices, and problem-solving approaches. Expect to demonstrate proficiency in Adobe Photoshop and Illustrator.

• Behavioral/Situational Interview: Questions focused on your ability to work independently, manage time effectively, adhere to brand guidelines, handle feedback, and collaborate remotely. Expect questions about your experience with fixed work schedules and time tracking.

• Final Interview: Potentially with a hiring manager or senior team member to discuss cultural fit, long-term career aspirations, and confirm understanding of the role's expectations.

Portfolio Review Tips:

• Curate Strategically: Select 4-6 of your strongest, most relevant projects that showcase brand consistency, social media design, and marketing collateral creation.

• Tell a Story: For each project, be prepared to explain the brief, your design process, the tools used, challenges faced, and the impact of your design. Quantify results where possible (e.g., engagement rates if applicable).

• Highlight Brand Adherence: Explicitly point out how you maintained brand guidelines and visual consistency.

• Showcase Software Proficiency: Be ready to discuss your advanced skills in Photoshop and Illustrator, referencing specific techniques or features used in your projects.

• Remote Work Readiness: Prepare to discuss how your portfolio projects demonstrate independence and project management capabilities.

Challenge Preparation:

• Design Task: Be prepared for a small design task or a scenario-based challenge related to creating social media graphics or marketing assets under specific constraints.

• Brand Interpretation: Practice interpreting and applying a given brand guide quickly and accurately.

• Time Management: If a timed exercise, practice working efficiently under pressure.

• Communication: Be ready to articulate your thought process and design rationale clearly and concisely, as if presenting to a remote team.

📝 Enhancement Note: The interview process for a creative role supporting operations emphasizes not only artistic skill but also the candidate's ability to fit into a structured, remote operational framework. Demonstrating reliability, adherence to process, and effective communication is as crucial as design talent.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Photoshop: Essential for raster image editing, manipulation, and digital asset creation. Expect to use advanced features for compositing, retouching, and complex graphic design.

• Adobe Illustrator: Critical for vector graphics, logo design, illustration, and creating scalable assets for various applications. Proficiency in creating clean vector paths and typography is key.

Analytics & Reporting:

• Social Media Analytics: Familiarity with basic analytics from platforms like Instagram (e.g., engagement rates, reach) to inform design decisions.

• Web Analytics (Basic): Understanding how website graphics contribute to user experience and conversion rates (e.g., through Google Analytics, though direct use by the designer may be limited).

CRM & Automation:

• Project Management Tools: Experience with tools like Asana, Trello, Monday.com, or Zoho Projects for task management, workflow tracking, and team collaboration.

• Communication Platforms: Proficiency in Slack, Microsoft Teams, or similar for daily communication, and Zoom or Google Meet for video conferencing and team calls.

• Time Tracking Software: Experience with time tracking applications is a mandatory requirement for this role.

📝 Enhancement Note: Proficiency in Adobe Photoshop and Illustrator is non-negotiable. The mention of time tracking software and communication platforms highlights the operational requirements of the role within a remote team structure. Understanding basic social media analytics is beneficial for creating more effective designs.

👥 Team Culture & Values

Operations Values:

• Reliability & Accountability: A core value, evidenced by the strict shift times, time tracking, and expectation of consistent availability.

• Professionalism: Maintaining a high level of professionalism, including camera-on during calls, is expected, mirroring an in-office standard.

• Efficiency & Productivity: The focus on fixed hours and time tracking implies a drive for efficient work output and maximizing productivity within the designated work period.

• Brand Integrity: A strong emphasis on upholding brand guidelines and visual consistency across all outputs.

• Teamwork & Collaboration: Despite being remote, active participation in team calls and collaborative efforts is valued to foster a cohesive working environment.

Collaboration Style:

• Structured Communication: Collaboration will likely occur through designated channels (e.g., Slack, project management tools) and scheduled video calls.

• Feedback-Oriented: Expect a process of receiving and incorporating feedback from creative leads and project stakeholders to refine designs.

• Proactive Engagement: While structured, the role encourages proactive contributions to social media content planning and design improvements.

• Remote-First Mindset: Adapting to remote collaboration tools and practices is essential for effective teamwork.

📝 Enhancement Note: The company culture strongly emphasizes structure, discipline, and accountability, which are critical for successful remote operations. For a designer, this means balancing creative freedom with strict adherence to operational protocols and brand standards.

⚡ Challenges & Growth Opportunities

Challenges:

• Maintaining Creativity within Strict Guidelines: Balancing the need for creative output with rigid brand guidelines and fixed timelines.

• Remote Work Discipline: The primary challenge is maintaining high productivity and engagement in a fully remote setting, adhering to strict schedules and time tracking without direct supervision.

• Cross-Brand Consistency: Managing and maintaining distinct visual identities for potentially multiple brands requires strong organizational skills and attention to detail.

• Adapting to Technology: While Photoshop and Illustrator are standard, adapting to new company-specific tools or workflows, including time tracking software, can be a learning curve.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunities to hone skills in specific areas like social media graphics, digital advertising, or potentially motion graphics if Adobe After Effects is utilized.

• Brand Management: Gaining deeper experience in managing and applying brand guidelines across diverse marketing materials and platforms.

• Operational Workflow Understanding: Learning how design integrates into broader marketing and GTM operations, including project management and team collaboration in a remote setting.

• Industry Trends: Staying updated on design trends and best practices relevant to digital marketing and social media engagement.

📝 Enhancement Note: The challenges are a direct result of the operational requirements for a remote creative role. Growth opportunities are framed around enhancing design skills and understanding their strategic placement within the company's operational framework.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for creating branded social media graphics from concept to completion, emphasizing how you ensure brand consistency." (Focus on your workflow, tool usage, and brand guideline adherence.)

• "How do you manage multiple design projects with competing deadlines, especially in a remote work environment?" (Highlight your organizational skills, prioritization techniques, and communication strategies.)

• "Walk us through a project in your portfolio where you had to adapt an existing photo or video asset into a polished graphic. What was your approach?" (Demonstrate your technical skills and problem-solving ability.)

Company & Culture Questions:

• "What are your expectations regarding working hours and remote work setup, given our emphasis on fixed shifts and time tracking?" (Confirm your understanding and acceptance of the structured WFH environment.)

• "How would you contribute to maintaining a cohesive visual identity across multiple brands for 24x7 Direct?" (Show your understanding of brand management and cross-brand collaboration.)

Portfolio Presentation Strategy:

• Concise Storytelling: For each project, aim for a 1-2 minute explanation covering the objective, your solution, and the outcome.

• Visual Clarity: Ensure your portfolio is easily navigable and visually appealing. Use high-resolution images.

• Highlight Key Skills: Verbally emphasize your proficiency in Photoshop, Illustrator, and your understanding of branding.

• Address Remote Work: Frame your project examples to implicitly or explicitly show your ability to work independently and manage tasks effectively.

• Engagement: Be enthusiastic, ask clarifying questions, and engage with the interviewer as you present your work.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design talent but also the discipline, reliability, and communication skills required for a structured remote operational role. Emphasizing experience with Adobe suite, brand consistency, and independent work management will be key.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on the Zoho Recruit portal.

• Portfolio Customization: Tailor your resume and portfolio to highlight your experience in creating branded visual content, social media graphics, and marketing materials. Select projects that best demonstrate your advanced skills in Adobe Photoshop and Illustrator, and your ability to maintain design consistency.

• Resume Optimization: Ensure your resume clearly lists your years of experience, proficiency with relevant design software, and any experience with social media management or website graphics. Use keywords from the job description like "branded content," "visual branding," and "Adobe Photoshop/Illustrator."

• Prepare for Skills Assessment: Be ready for a portfolio review or a practical design task that will assess your technical skills and understanding of design principles. Practice articulating your design process and rationale.

• Understand the Work Environment: Review the company's emphasis on fixed shifts, time tracking, and camera-on policies to confirm your suitability and commitment to this structured remote work arrangement.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.