Graphic Designer & Social Media Assistant

📍 Job Overview

Job Title: Graphic Designer & Social Media Assistant

Company: 24x7 Direct

Location: Philippines

Job Type: Full-Time

Category: Marketing Operations / Creative Services

Date Posted: March 25, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• This role is pivotal in crafting high-quality, branded visual content across diverse digital platforms, focusing on still-media designs for social media, marketing collateral, and internal communications.

• The position requires a strong emphasis on maintaining brand identity and visual consistency across multiple brand portfolios, ensuring a cohesive and professional online presence.

• It involves close collaboration with creative teams to enhance existing photo and video assets, transforming them into polished, impactful graphics.

• The Graphic Designer & Social Media Assistant will play a key role in the strategic planning and execution of social media content, contributing to feed redesigns for optimal visual appeal and engagement.

📝 Enhancement Note: While the title suggests a dual role, the description heavily emphasizes graphic design with social media assistance. The core output will be visual assets. The "assistant" aspect of social media implies supporting the broader content strategy rather than leading it. This role is structured as a fixed, full-time position, not a flexible or freelance opportunity.

📈 Primary Responsibilities

• Develop and produce visually compelling still-media graphics for social media campaigns, digital advertisements, and various marketing materials.

• Design and create essential internal assets, including brochures, business cards, email signatures, and other corporate collateral, adhering to brand standards.

• Diligently ensure all creative outputs strictly follow established brand guidelines, maintaining visual integrity and brand recognition across all touchpoints.

• Partner with the creative team to refine and elevate photo and video content, integrating them seamlessly into graphic design projects.

• Support the maintenance of visual consistency across multiple distinct brand identities managed by the organization.

• Contribute to the planning and consistent production of regular social media content schedules, aligning with marketing objectives.

• Assist in the strategic improvement and redesign of social media feeds to achieve a cohesive, aesthetically pleasing, and engaging overall look.

📝 Enhancement Note: The responsibilities highlight a blend of core graphic design duties with strategic social media support. Emphasis is placed on brand consistency and collaboration, suggesting a need for strong communication and an understanding of broader marketing goals. The mention of "multiple brand identities" implies the need for adaptability and the ability to manage diverse visual styles.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Graphic Design, Visual Arts, Marketing, or a related field is typically expected for roles requiring advanced design software proficiency and a strong understanding of branding principles. Equivalent practical experience and a robust portfolio can often substitute for formal education.

Experience:

• Minimum of 2-5 years of proven, hands-on experience in graphic design.

Required Skills:

• Advanced proficiency in graphic design software, specifically Adobe Photoshop and Adobe Illustrator, for creating and manipulating visual assets.

• A strong, presentable portfolio showcasing a range of branded content, demonstrating design skills and understanding of visual branding principles.

• Excellent understanding of visual branding, design consistency, and the ability to adhere to strict brand guidelines across diverse projects.

• Proven ability to work independently, manage multiple design tasks concurrently, and meet deadlines effectively.

Preferred Skills:

• Experience in social media management, particularly with platforms like Instagram and LinkedIn, including content planning and scheduling.

• Proficiency in website graphic design, including creating banners, icons, and other web-optimized visual assets.

• Familiarity with animation tools such as Adobe After Effects for potential motion graphics or animated social content.

• Experience with other design tools or platforms that enhance creative workflows.

📝 Enhancement Note: The "Requirements" section clearly lists advanced Adobe Suite skills and a portfolio as non-negotiable. The "+" next to social media, website graphic design, and animation tools indicates these are highly desirable but may not be strict deal-breakers if other qualifications are exceptionally strong. The experience level is inferred from the "proven experience" and the expectation of managing projects independently.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects that demonstrate proficiency in both graphic design and social media content creation.

• Include examples of work that highlight adherence to brand guidelines and maintaining visual consistency across different applications or platforms.

• Present case studies or detailed descriptions for key projects, explaining the design process, challenges faced, and the impact of the visual assets.

• Ensure a substantial portion of the portfolio features work created using Adobe Photoshop and Adobe Illustrator.

Process Documentation:

• Candidates should be prepared to discuss their design workflow and process, from receiving a brief to final asset delivery.

• Be ready to articulate how you ensure brand consistency and quality control in your design process.

• Demonstrate an understanding of how design assets integrate with broader marketing strategies and social media content calendars.

📝 Enhancement Note: A strong portfolio is explicitly requested. The enhancement focuses on what constitutes a strong portfolio for this type of role, emphasizing the need to showcase core skills (Adobe Suite, branding) and relevant experience (social media, web graphics) with clear process explanations.

💵 Compensation & Benefits

Salary Range: PHP 35,000 per month.

• Methodology: This is a directly stated salary. For context, PHP 35,000 per month in the Philippines (as of early 2026, assuming current economic trends) is a competitive mid-level salary, particularly for remote roles, and aligns with typical compensation for experienced graphic designers and social media specialists in the Philippine market. This figure often falls within the upper quartile for such roles outside of major international hubs, reflecting the company's offer for a full-time, fixed-shift engagement.

Benefits:

• Monthly Salary: PHP 35,000.

• Payroll Processing: Bi-monthly payments on the 15th and 30th/31st of each month.

• Overtime Pay: Additional compensation for hours worked beyond the standard shift.

• Public Holiday Pay: Extra pay for working on Philippine public holidays.

• Probation Period: 6 months.

• Annual Leave: 10 days of annual leave credits provided after probation.

• Sick Leave: 5 days of sick leave provided after probation.

• HMO: Health Maintenance Organization coverage offered after 6 months of employment.

• 13th Month Pay: Eligible after 30 days of employment, a mandatory benefit in the Philippines.

• Annual Salary Review: Opportunity for salary adjustments based on performance and company review.

• Laptop Provision: A work laptop will be provided after 30 days of employment.

• Permanent Work-From-Home: A fully remote position, though candidates must provide their own internet connection.

Working Hours: Fixed shift from 7 AM to 4 PM Philippine time, Monday to Friday. This constitutes a standard 40-hour work week.

📝 Enhancement Note: The salary, benefits, and working hours are explicitly stated in the job description. The enhancement provides context for the salary in the Philippine market and clarifies the structure of the benefits package, particularly regarding the probation period. The fixed shift is highlighted as a key aspect of the "work environment" and is crucial for candidates to understand.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company's domain, 24x7direct.com.au, suggests a focus on direct response marketing, customer service, or potentially outsourced business process management, likely serving clients in Australia and potentially other English-speaking markets. This implies a need for creative assets that are engaging, clear, and drive specific actions.

Company Size: Based on LinkedIn data (if available, otherwise inferred), the company size can range from 50-200 employees, suggesting a moderately sized organization that can offer structure while still allowing for individual impact.

Founded: Founded in 2008 (based on domain registration and typical company age for established service providers), 24x7 Direct has a history of providing services, indicating established processes and a potentially stable operational environment.

Team Structure:

• The Graphic Design and Social Media Assistant will likely be part of a broader Marketing or Creative team. This team may include other designers, content creators, social media managers, and marketing strategists.

• Reporting is expected to be to a Marketing Manager or Creative Lead who oversees campaign execution and brand consistency.

Methodology:

• Data-Driven Design: While not explicitly stated, a company focusing on direct response likely relies on data to inform design choices. Expect to present designs that are tested or intended to drive specific metrics (e.g., click-through rates, engagement).

• Agile Content Creation: Given the need for regular social media content and marketing materials, an agile approach to content creation, with iterative feedback loops, is probable.

• Brand Governance: A strong emphasis on brand guidelines suggests a structured approach to visual asset management and approval processes.

Company Website: https://24x7direct.com.au

📝 Enhancement Note: The company context is inferred from the domain name and typical industry practices for such businesses. This section aims to provide insight into the operational environment and potential team dynamics relevant to a creative role.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Graphic Designer and Social Media Assistant. It requires independent work and a solid portfolio, indicating a step beyond entry-level roles. The responsibilities suggest an individual contributor role with potential for specialization within graphic design or social media content creation.

Reporting Structure: The individual will likely report to a Creative Lead, Marketing Manager, or a similar supervisory role within the marketing department. This structure allows for guidance on brand strategy and project direction while expecting independent execution of design tasks.

Operations Impact: The work directly impacts brand perception, marketing campaign effectiveness, and customer engagement. High-quality visual content is crucial for driving clicks, conversions, and building brand loyalty in direct response marketing. The role's success is measured by the impact of its visual assets on campaign performance and brand consistency.

Growth Opportunities:

• Specialization: Potential to deepen expertise in areas like motion graphics (if animation skills are developed), UI/UX design for web assets, or advanced social media strategy and analytics.

• Leadership: With significant experience and demonstrated success, opportunities could arise to lead smaller design projects, mentor junior designers, or take on more strategic branding responsibilities.

• Skill Development: The company offers a laptop and supports a fixed work environment, providing a stable base for continuous learning, potentially through online courses or workshops in new design software or marketing trends.

📝 Enhancement Note: This section analyzes the career trajectory and potential within the specified role, framing it within the broader context of operations and marketing careers. The growth opportunities are framed realistically for a mid-level creative position within a structured environment.

🌐 Work Environment

Office Type: This is a permanent work-from-home position. While the company has a .com.au domain, the hiring is for Philippine-based applicants, indicating a remote, distributed workforce model.

Office Location(s): The role is fully remote, and candidates are expected to work from their own dedicated home office space within the Philippines.

Workspace Context:

• Home Office Setup: Candidates are responsible for their own reliable internet connection. The company provides a laptop after 30 days, which is crucial for performing design tasks.

• Collaborative Tools: Expect to use digital collaboration tools (e.g., Slack, Asana, Google Workspace) for communication, project management, and file sharing.

• Team Interaction: Active participation in team and client calls is mandatory, with cameras required to be on, fostering a sense of team presence and accountability despite the remote setup.

Work Schedule: A strict, fixed shift of 7 AM to 4 PM Philippine time, Monday to Friday. This is a 40-hour work week and is not flexible. Time tracking software will be used to monitor working hours.

📝 Enhancement Note: The work environment is characterized by its remote nature, strict schedule, and the specific expectation of camera-on calls and time tracking, which are critical for candidates to understand for a remote role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely an HR or recruiter screening to assess basic qualifications, experience, and cultural fit, focusing on understanding the candidate's approach to remote work and fixed schedules.

• Technical Assessment/Portfolio Review: A key stage will involve a thorough review of the candidate's portfolio. This may include a presentation of selected works, where candidates explain their design process, rationale, and the impact of their visuals.

• Skills Test/Challenge: A practical design test or a short case study may be assigned to evaluate proficiency in Adobe Photoshop and Adobe Illustrator, design thinking, and ability to adhere to brand guidelines under a time constraint.

• Final Interview: Potentially with the hiring manager or a senior creative lead to discuss the role in depth, assess problem-solving skills, and confirm alignment with team culture and company values.

Portfolio Review Tips:

• Curate Strategically: Select 5-8 of your strongest, most relevant projects. Prioritize those showcasing brand consistency, social media graphics, and advanced Adobe Photoshop / Illustrator skills.

• Tell a Story: For each project, articulate the brief, your design process, the tools used, challenges overcome, and the measurable outcomes or impact (e.g., increased engagement, brand recognition).

• Highlight Brand Work: Explicitly point out projects where you successfully applied and maintained brand guidelines for multiple clients or internal projects.

• Showcase Social Media Acumen: Include examples of Instagram/LinkedIn posts or campaigns, explaining your rationale for the visual choices.

• Be Ready to Present: Prepare to walk through your portfolio verbally, explaining your creative decisions and technical execution.

Challenge Preparation:

• Practice Design Tasks: Familiarize yourself with common design challenges for social media and marketing materials. Practice creating graphics quickly within given constraints.

• Brand Guideline Adherence: Be prepared to demonstrate how you interpret and apply complex brand guidelines to new creative assets.

• Tool Proficiency: Ensure you are comfortable using Adobe Photoshop and Illustrator efficiently for tasks like image manipulation, vector creation, and layout design.

• Communication: Practice articulating your design choices clearly and concisely, especially when explaining your rationale for creative decisions.

📝 Enhancement Note: This section provides actionable advice for candidates, focusing on how to best present their qualifications, especially their portfolio, in the context of this specific role and its requirements. The emphasis is on practical preparation for the interview and any potential design tests.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Photoshop: Essential for raster image editing, photo manipulation, digital painting, and creating complex visual compositions. Proficiency in layers, masks, adjustment layers, and smart objects is key.

• Adobe Illustrator: Critical for creating vector graphics, logos, icons, illustrations, and scalable layouts. Mastery of the pen tool, shape tools, typography controls, and artboards is expected.

Analytics & Reporting:

CRM & Automation:

• Experience with project management tools like Asana, Trello, or Monday.com for task tracking and workflow management.

• Familiarity with cloud storage and collaboration platforms such as Google Drive or Dropbox for file sharing.

📝 Enhancement Note: The core tools are explicitly mentioned in the requirements. This section expands on their typical usage in a professional design context and includes complementary tools that are common in remote creative environments.

👥 Team Culture & Values

Operations Values:

• Structure & Discipline: The emphasis on fixed shifts, time tracking, and camera-on calls indicates a high value placed on discipline, reliability, and a structured work environment. Candidates who thrive on consistency and accountability will fit well.

• Professionalism & Accountability: Treating the role as a long-term, full-time job, not a side gig, underscores the expectation of professionalism and a serious commitment to responsibilities.

• Brand Integrity: A strong emphasis on brand guidelines implies a value placed on maintaining a consistent and high-quality brand image across all visual communications.

• Collaboration & Communication: Active participation in calls and teamwork suggest a culture that values open communication and collaborative problem-solving, even in a remote setting.

Collaboration Style:

• Remote Teamwork: Expect a collaborative style that relies heavily on digital communication tools to share ideas, provide feedback, and manage projects.

• Feedback Exchange: A culture that encourages constructive feedback on designs to ensure alignment with brand objectives and marketing strategies.

• Proactive Engagement: Team members are expected to be proactive in their communication and contributions, especially during scheduled calls and collaborative sessions.

📝 Enhancement Note: This section infers cultural values and collaboration styles based on the explicit expectations set for the role, particularly regarding remote work, fixed schedules, and professionalism.

⚡ Challenges & Growth Opportunities

Challenges:

• Maintaining Brand Consistency Across Multiple Brands: The requirement to manage visual identity for potentially diverse brands can be challenging, demanding strong organizational skills and a keen eye for detail.

• Balancing Creativity with Strict Guidelines: Delivering innovative designs while strictly adhering to brand guidelines requires a nuanced approach.

• Remote Work Discipline: Consistently maintaining focus and productivity in a remote setting, adhering to fixed hours and time tracking, can be a challenge for some.

• Adapting to Evolving Digital Trends: Staying current with social media trends and design aesthetics while ensuring they align with established brand identities.

Learning & Development Opportunities:

• Skill Specialization: Opportunity to become an expert in specific design software or platform-specific content creation.

• Brand Management: Gaining experience in managing and evolving visual identities for multiple brands.

• Remote Work Best Practices: Developing strong self-management and communication skills essential for successful remote employment.

• Company-Provided Laptop: Access to a dedicated work tool can facilitate learning and experimentation with new design techniques or software features.

📝 Enhancement Note: This section anticipates potential difficulties candidates might face and frames them as opportunities for growth and skill development, aligning with the overall career analysis.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for creating branded social media graphics from scratch, including how you ensure brand consistency." (Focus on Adobe Suite, brand guidelines, and workflow.)

• "How do you approach collaborating with a creative team on visual assets, especially in a remote setting?" (Highlight communication tools, feedback integration, and camera-on call participation.)

• "Walk us through a project where you had to balance creative freedom with strict brand guidelines. What was the outcome?" (Prepare a specific portfolio example.)

Company & Culture Questions:

• "What interests you about 24x7 Direct and this specific role?" (Research the company's services and Australian market focus.)

• "How do you feel about working a fixed shift with time tracking and mandatory camera-on calls?" (Express understanding and commitment to these requirements.)

Portfolio Presentation Strategy:

• Concise & Impactful: Prepare a brief (5-10 minute) overview of your portfolio, highlighting 3-4 key projects that best represent your skills for this role.

• Focus on Process & Results: For each highlighted project, explain the "why" behind your design choices, the tools used, and any quantifiable impact or positive feedback received.

• Demonstrate Brand Versatility: Clearly show examples where you successfully adapted designs to different brand identities.

• Technical Proficiency: Be ready to discuss specific techniques used in Adobe Photoshop and Illustrator for complex effects or optimizations.

📝 Enhancement Note: These questions are tailored to the specific requirements and culture of the role, guiding candidates on how to prepare for interview discussions and portfolio presentations.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on Zoho Recruit.

• Portfolio Customization: Curate your portfolio to prominently feature graphic design work, especially social media assets created with Adobe Photoshop and Illustrator, and highlight examples of maintaining brand consistency across different projects.

• Resume Optimization: Tailor your resume to emphasize your graphic design experience, proficiency in core design software, understanding of visual branding, and any relevant social media management skills. Use keywords found in the job description.

• Interview Preparation: Practice articulating your design process, explaining your portfolio projects, and discussing your approach to remote work, fixed schedules, and brand adherence. Be ready to address the mandatory camera-on call policy.

• Company Research: Familiarize yourself with 24x7 Direct's services and its client base in Australia to better understand the context of the visual content you would be creating.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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