Graphic Design Consultant, Communication Consulting Practice

📍 Job Overview

Job Title: Graphic Design Consultant, Communication Consulting Practice

Company: Gallagher

Location: Atlanta, Georgia, United States

Job Type: Full-time

Category: Creative & Media / Art & Design / Consulting / Marketing / Human Resources

Date Posted: April 14, 2026

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• This role is a hybrid creative and consulting position, focusing on driving behavior change for global brands through strategic design and exceptional execution.

• The Graphic Design Consultant will bridge the gap between creative concept development and high-fidelity design output, managing complex projects from inception to completion.

• Key responsibilities include contributing to design direction, generating innovative creative ideas, managing project timelines, and interacting with clients and account managers.

• The position demands a proactive attitude, strong communication skills, and the ability to work effectively within a remote, multi-time-zone setting, emphasizing client excellence and innovation in design.

📝 Enhancement Note: While the job title is "Graphic Design Consultant," the description emphasizes a blend of hands-on design execution and strategic client interaction, aligning it with roles that require both creative flair and client management capabilities within a consulting framework. The operations category is inferred from the company's focus on "Communication Consulting Practice" and its work in employee benefits and workforce challenges, which often involve operationalizing communication strategies.

📈 Primary Responsibilities

• Contribute to the design direction for complex briefs, creating consumer-grade communication experiences that resonate with diverse workforces.

• Generate and articulate new creative ideas that seamlessly integrate strategic direction and modern marketing techniques to drive business performance.

• Manage key project milestones for multiple large-scale projects, proactively advising stakeholders of any changes in scope or timing to ensure expectation alignment.

• Act as a primary liaison for account managers and clients, confidently articulating complex creative concepts and design rationale.

• Ensure all deliverables meet rigorous internal quality control standards and client expectations for brand differentiation and impact.

• Collaborate with creative teams to ensure a shared understanding of project goals and design objectives.

• Actively seek out and incorporate innovative design trends and consumer behavior insights into project deliverables.

• Maintain brand consistency and adherence to client brand guidelines across all creative outputs.

📝 Enhancement Note: The primary responsibilities have been expanded to detail the creative and project management aspects of the role, including client interaction and quality assurance, reflecting the "hands-on contributor" nature described. The emphasis on "driving behavior change" and "consumer-grade communication experiences" highlights the strategic and impact-oriented nature of the design work within this consulting practice.

🎓 Skills & Qualifications

Education: BFA in Graphic Design or a related degree; however, a strong portfolio demonstrating conceptual methodology is paramount.

Experience: Minimum 3 years of graphic design experience, ideally within a design studio or agency environment.

Required Skills:

• Mastery of Adobe Creative Suite (InDesign, Photoshop, Illustrator) with an emphasis on InDesign.

• Advanced proficiency in Figma for collaborative design workflows.

• Advanced skills in Microsoft PowerPoint and Word for high-stakes business development and proposal presentations.

• Proven experience designing across multiple mediums including branding, print, interactive digital content, and video assets.

• Strong portfolio showcasing conceptual methodology, creative problem-solving, and a range of design projects.

• Excellent written and oral communication skills, essential for client interaction and team collaboration.

Preferred Skills:

• Understanding of Human Resources, particularly benefits, compensation, and change management principles.

• Experience in a consulting or agency environment focused on employee engagement or organizational communication.

• Familiarity with project management software and methodologies.

• A proactive attitude and a relentless passion for design trends and consumer behavior.

📝 Enhancement Note: The skills and qualifications have been structured to clearly delineate required versus preferred attributes. The emphasis on a strong portfolio is highlighted, as it's often the primary evaluation tool for design roles. The inclusion of Figma and specific Adobe Suite emphasis is derived directly from the input.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of design projects demonstrating conceptual thinking and problem-solving abilities.

• Include examples of work across branding, print collateral, interactive digital experiences, and video assets.

• Highlight projects that illustrate an understanding of target audience engagement and behavior change.

• Present case studies detailing the design process, from initial brief and ideation to final execution and impact.

Process Documentation:

• Articulate the design process followed for key projects, detailing stages of ideation, concept development, feedback incorporation, and final delivery.

• Explain how strategic direction and client objectives are translated into design solutions.

• Describe methods used for ensuring brand consistency and quality control throughout the design lifecycle.

• Illustrate how collaboration occurs with account managers, clients, and other team members during project execution.

📝 Enhancement Note: Given this is a design-focused role within a consulting practice, the portfolio is critical. This section emphasizes showcasing the process and strategic thinking behind the design, not just the final aesthetic, aligning with the "consultant" aspect of the title.

💵 Compensation & Benefits

Salary Range: The provided salary range for this role is not specified in the input. Based on industry standards for a Graphic Design Consultant with 2-5 years of experience in Atlanta, GA, a competitive annual salary range would typically fall between $70,000 and $95,000. This estimate considers the cost of living in Atlanta, the specific skills required (Adobe Suite, Figma, client interaction), and the consulting aspect of the role.

Benefits:

• Medical, Dental, and Vision insurance plans (effective from day one).

• Life and Accident Insurance.

• 401(K) and Roth 401(K) retirement savings options.

• Tax-advantaged accounts including Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

• Educational expense reimbursement for professional development.

• Paid parental leave.

• Digital mental health services (e.g., Talkspace).

• Flexible work hours (availability may vary by office and job function).

• Access to various training programs.

• Gallagher Thrive program: focused on holistic wellbeing through challenges, workshops, and digital fitness.

• Charitable matching gift program.

• Other benefits as applicable to full-time positions.

Working Hours: Full-time, with an estimated 40 hours per week. Flexible work hours are offered, with availability varying by office and job function, allowing for adaptation to project needs and remote collaboration across time zones.

📝 Enhancement Note: A salary range has been estimated based on typical market data for similar roles and locations, as the input provided a zero value. The benefits listed are directly extracted and organized for clarity, with a note that they apply to full-time positions.

🎯 Team & Company Context

🏢 Company Culture

Industry: Gallagher Benefit Services operates within the professional services sector, specializing in human resources consulting, employee benefits, and communication strategies. They serve a broad range of clients, from large corporations to smaller organizations, aiming to enhance workplace environments and employee engagement.

Company Size: Gallagher is a large organization, indicated by its "240-strong multinational team" within the communication practice alone, and its general presence as a major player in the insurance and consulting industry. This size suggests a structured environment with ample resources and opportunities for professional development, but also a need for individuals who can navigate larger corporate frameworks.

Founded: While the founding date of Gallagher Benefit Services specifically isn't provided, the parent company, Arthur J. Gallagher & Co., was founded in 1927. This long history implies a stable, established company with a deep understanding of its markets and a commitment to long-term client relationships.

Team Structure:

• The role is part of a "Communication Consulting Practice" with a "240-strong multinational team of passionate employee communicators."

• The Design Consultant will work within a team that bridges creative consulting and high-fidelity creative output.

• Collaboration is expected with account managers, other creative professionals, and potentially HR specialists.

Methodology:

• The practice focuses on driving "behavior change at scale" for global brands through "world-class design ideation and executional excellence."

• They emphasize creating "consumer-grade communication experiences" that are engaging, simple, and deliver results.

• The approach involves understanding client strategic goals and employee needs to solve workforce challenges.

• A strong emphasis is placed on innovation, creativity, and leveraging modern marketing techniques to achieve business performance.

Company Website: https://jobs.ajg.com

📝 Enhancement Note: Company context has been inferred from the job description and general knowledge of Gallagher as a large, established firm. The "Communication Consulting Practice" is framed as a specialized unit within a larger organization, focusing on HR and employee engagement solutions.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an individual contributor with a blend of creative and consulting responsibilities, typically falling into an early to mid-career level (2-5 years of experience). It's not a purely entry-level design position but requires foundational experience with the potential for growth into more senior design or client-facing roles.

Reporting Structure: The Design Consultant will likely report to a Creative Director, Design Lead, or a Project Manager within the Communication Consulting Practice. They will collaborate closely with account managers who serve as the primary client liaisons.

Operations Impact: The work directly impacts client business performance by driving behavior change, enhancing employee engagement, and improving communication effectiveness. This role contributes to the operational success of client organizations by helping them better connect with and motivate their workforces, particularly concerning benefits, HR initiatives, and change management.

Growth Opportunities:

• Skill Advancement: Deepen expertise in design software (Figma, Adobe Suite) and gain exposure to new design technologies and trends.

• Strategic Acumen: Develop a stronger understanding of client business objectives, HR challenges, and communication strategy through exposure to diverse projects and client interactions.

• Consulting Development: Progress towards more client-facing responsibilities, potentially leading design aspects of projects and presenting creative solutions directly to clients.

• Specialization: Opportunity to specialize in specific areas such as employee benefits communication, change management campaigns, or digital employee experience design.

• Leadership Potential: With proven performance, growth into a Senior Design Consultant or Art Director role, mentoring junior designers and leading creative initiatives.

📝 Enhancement Note: The career path analysis is based on the "Consultant" title, the experience level, and the described responsibilities, suggesting a trajectory that merges creative skills with strategic and client-facing capabilities.

🌐 Work Environment

Office Type: This role is designated as Hybrid. While specific details about the Atlanta office environment are not provided, Gallagher typically offers professional office settings with collaborative workspaces.

Office Location(s): The primary office location is Atlanta, Georgia, specifically at 1050 Crown Pointe Parkway, Suite 600, Atlanta, GA 30338.

Workspace Context:

• The hybrid arrangement suggests a balance between in-office collaboration and remote work flexibility.

• The team operates in a multi-time-zone setting, indicating a strong reliance on digital collaboration tools and asynchronous communication methods.

• Professional office spaces are expected to support focused work and team meetings.

• Access to necessary design technology and software will be provided or expected to be managed effectively within the hybrid setup.

Work Schedule: Full-time employment with flexible work hours is available, subject to office and job function specifics. This flexibility is crucial for managing project timelines and collaborating across different time zones effectively.

📝 Enhancement Note: The "Hybrid" work arrangement is explicitly stated. Details about the office environment are inferred based on typical corporate consulting settings.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational design skills, relevant experience, and alignment with the role's technical requirements.

• Portfolio Presentation & Technical Interview: Candidates will likely present their portfolio, discussing their design process, conceptual thinking, and project outcomes. This stage will also involve questions about their proficiency with Adobe Creative Suite, Figma, and other relevant tools.

• Behavioral & Situational Interviews: Interviews focused on assessing soft skills such as communication, teamwork, problem-solving, client management, and innovation. Questions may explore how you've handled specific design challenges or client feedback.

• Team/Hiring Manager Interview: A final discussion to gauge cultural fit, enthusiasm for Gallagher's mission, and alignment with the team's working style.

Portfolio Review Tips:

• Curate Strategically: Select 5-7 of your strongest projects that best represent the skills and experience required for this role, showcasing diversity in project types (branding, print, digital, video).

• Tell a Story: For each project, clearly articulate the brief, your role, the strategic objectives, your design process, the challenges you faced, and the results achieved. Use the STAR method (Situation, Task, Action, Result).

• Highlight Conceptual Thinking: Emphasize the "why" behind your design decisions. Showcase how you translated strategic goals into creative solutions.

• Demonstrate Tool Proficiency: Be prepared to discuss your use of Adobe Creative Suite (especially InDesign) and Figma, and how these tools facilitated your design process.

• Showcase Client-Centricity: If possible, include projects done for clients or that demonstrate an understanding of client needs and business objectives.

Challenge Preparation:

• Design Challenge: Be prepared for a potential design challenge that assesses your ability to respond to a brief, ideate quickly, and produce high-quality design output within a time constraint.

• Communication Practice: Practice articulating your design rationale clearly and concisely, as if presenting to a client or account manager.

• Company Research: Understand Gallagher's services, their Communication Consulting Practice, and their overall mission to enhance workplaces. This will help you tailor your responses and demonstrate genuine interest.

📝 Enhancement Note: This section outlines a typical interview process for a design role in a consulting environment, emphasizing the portfolio's importance and providing actionable preparation advice.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential proficiency, with a specific emphasis on Adobe InDesign for layout and publication design, Adobe Photoshop for image editing and manipulation, and Adobe Illustrator for vector graphics and illustration.

• Figma: Advanced proficiency required for collaborative design, prototyping, and UI/UX design elements.

• Microsoft PowerPoint: Advanced skills needed for creating high-impact presentations, proposals, and client deliverables.

• Microsoft Word: Proficiency for document creation, proposals, and general business communication.

Analytics & Reporting:

CRM & Automation:

• Familiarity with CRM systems like Salesforce or similar platforms may be useful for understanding client data and campaign context, though not a direct requirement for the design role.

• Automation tools might be relevant in the context of marketing automation platforms used for campaign deployment, but direct experience is not specified.

📝 Enhancement Note: The tool stack is derived directly from the "Technical Requirements & Expertise" section of the job description, with added context on how these tools are typically used in a design and consulting capacity.

👥 Team Culture & Values

Operations Values:

• Client Excellence: A core value emphasizing a deep understanding of client strategic goals and effectively managing client expectations and relationships. This translates to delivering design work that directly addresses client needs and business objectives.

• Innovation & Resourcefulness: A drive to achieve results through fresh perspectives, new ideas, and creative problem-solving. This means constantly seeking better design solutions and approaches.

• Teamwork: Actively supporting the creative team, maintaining a collaborative environment, and fostering an optimistic outlook, even when facing project challenges.

• Passion for Design Trends & Consumer Behavior: A relentless pursuit of understanding what resonates with target audiences and staying ahead of design trends to create impactful communications.

Collaboration Style:

• Cross-Functional Integration: Working closely with account managers and potentially other consultants to ensure creative output aligns with strategic briefs and client objectives.

• Process Review & Feedback: A culture that likely involves constructive feedback loops for design work, encouraging iterative improvements.

• Knowledge Sharing: As part of a large, multinational team, there's an expectation of sharing best practices, design inspiration, and insights to elevate the collective output.

• Efficiency Experimentation: A willingness to explore and adopt new tools and methodologies (like Figma) to enhance design efficiency and collaboration.

📝 Enhancement Note: Core values and collaboration styles are inferred from the "About You" section and the overall mission of the Communication Consulting Practice, focusing on aspects relevant to a design professional in a client-facing role.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Client Objectives: Effectively translating diverse client needs and strategic goals into compelling and on-brand design solutions requires strong critical thinking and negotiation skills.

• Managing Multiple Projects and Deadlines: Juggling several complex projects simultaneously in a fast-paced environment, ensuring timely delivery without compromising quality.

• Adapting to Remote Collaboration: Navigating communication and project execution effectively within a remote, multi-time-zone team structure, requiring proactive communication and strong self-management.

• Staying Ahead of Design Trends: Continuously evolving design skills and knowledge to incorporate the latest trends and technologies in a rapidly changing creative landscape.

Learning & Development Opportunities:

• Advanced Design Software Training: Opportunities to deepen expertise in Figma and other emerging design tools.

• Client Strategy Workshops: Exposure to client strategy sessions and business development processes to enhance understanding of client needs and market dynamics.

• Industry Conferences & Webinars: Participation in industry events to gain insights into the latest communication, HR, and design trends.

• Mentorship Programs: Potential for mentorship from senior designers or creative leads within the practice to guide career development.

• Cross-Disciplinary Learning: Opportunities to learn about HR, benefits, and change management principles to better inform design strategies.

📝 Enhancement Note: Challenges and growth opportunities are framed around the specific demands of a design consultant role, combining creative execution with strategic thinking and client interaction in a hybrid work setting.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex design brief you've worked on. How did you interpret the strategic goals and translate them into a creative concept?" (Focus on your process, ideation, and strategic alignment).

• "How do you ensure your design work drives behavior change or achieves specific business objectives for a client?" (Highlight your understanding of impact and results-oriented design).

Company & Culture Questions:

• "What excites you about Gallagher's mission to shape the future of work and employee engagement?" (Show you've researched the company and align with its values).

• "How do you approach collaboration within a remote, multi-time-zone team?" (Explain your communication strategies and proactive engagement).

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, starting with an overview of your experience, then diving into 2-3 key projects. For each project, clearly state the client/brief, your role, the problem, your solution (design process, key decisions), and the outcome/impact.

• Visuals: Ensure your presentation slides are visually clean, well-designed, and effectively showcase your work. Use high-quality mockups and avoid clutter.

• Narrative: Tell a compelling story for each project. Explain the "why" behind your design choices and how they addressed the strategic objectives.

• Tool Demonstration: Be prepared to briefly discuss how you used specific tools like InDesign and Figma to achieve your results.

• Q&A Readiness: Anticipate questions about your design choices, your process, and your experience with client interactions.

📝 Enhancement Note: Interview preparation advice is tailored to a design consultant role, emphasizing strategic thinking, client focus, and the crucial portfolio presentation.

📌 Application Steps

To apply for this Graphic Design Consultant position:

• Submit your application through the provided link on the Gallagher jobs portal.

• Portfolio Customization: Curate your portfolio to highlight projects demonstrating strong conceptual thinking, strategic alignment, and experience across branding, print, digital, and video mediums. Ensure it showcases your proficiency with Adobe Creative Suite (especially InDesign) and Figma.

• Resume Optimization: Tailor your resume to emphasize your 3+ years of design experience, agency/studio background, and specific technical skills (Adobe Suite, Figma, PowerPoint). Quantify achievements where possible, linking your design work to client objectives or behavior change.

• Interview Preparation: Practice articulating your design process, strategic rationale, and problem-solving skills. Prepare to present your portfolio, explaining the "why" behind your creative decisions and demonstrating how you achieve impactful results. Research Gallagher's Communication Consulting Practice and their values.

• Company Research: Investigate Gallagher's approach to employee communication, their client base, and their commitment to innovation and client excellence. Understand how your design skills can contribute to their mission of building better workplaces.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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