Global Medical Education, UX/UI and Interactive Learning Designer

📍 Job Overview

Job Title: Global Medical Education, UX/UI and Interactive Learning Designer

Company: Smith+Nephew

Location: Wrocław, Lower Silesian Voivodeship, Poland

Job Type: FULL_TIME

Category: Digital Learning Design / Operations

Date Posted: August 25, 2025

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on the strategic design and development of digital learning experiences for global medical education, emphasizing user-centered design principles within an operations context.

• The position requires a blend of UX/UI design expertise, illustration, and animation skills to create engaging and effective learning modules for healthcare professionals.

• You will be instrumental in translating complex medical information into accessible, interactive digital content, directly impacting the learning outcomes of a global audience.

• This role operates within the Digital Learning team, contributing to the operational efficiency and effectiveness of medical training programs through innovative digital solutions.

📝 Enhancement Note: While the job title and description are heavily focused on design and creative aspects, its placement within a global medical company and the emphasis on learning operations for healthcare professionals positions it within the broader GTM (Go-To-Market) or operational enablement functions, especially concerning training and professional development. The "operations" aspect is derived from the need to efficiently and effectively deliver educational content at scale.

📈 Primary Responsibilities

• Lead the end-to-end UX and UI design process for digital learning platforms, from initial concept and wireframing to detailed prototypes and final design specifications for both web and mobile interfaces.

• Design, develop, and test interactive learning modules utilizing industry-standard authoring tools such as Articulate 360, Rise, Vyond, or Adobe Captivate, ensuring a high level of learner engagement and knowledge retention.

• Create original, high-quality illustrations, icons, and 2D animations specifically tailored to support complex medical education narratives and enhance understanding of scientific concepts.

• Collaborate closely with cross-functional teams, including instructional designers, subject matter experts (SMEs), developers, and marketing, to ensure all digital learning content is accessible, user-friendly, and effectively aligned with adult learning principles and company branding.

• Conduct user research and usability testing to gather feedback and iterate on designs, ensuring the learning platforms meet the evolving needs of healthcare professionals and adhere to best practices in digital learning design.

• Maintain a strong understanding of current trends in UX/UI design, interactive learning technologies, and medical education to continuously improve the quality and impact of digital learning initiatives.

• Contribute to the operational efficiency of the medical education department by streamlining the content creation process and ensuring the scalability of digital learning solutions.

📝 Enhancement Note: The responsibilities are framed to highlight the operational impact of design, such as ensuring accessibility, usability, and alignment with adult learning principles, which are critical for effective learning operations. The mention of "streamlining the content creation process" directly links design work to operational efficiency.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of 3 years of cumulative professional experience in UX/UI design is required, with a strong emphasis on creating intuitive and engaging digital interfaces.

• Proven experience in illustration and 2D animation is essential, demonstrating the ability to visually communicate complex information effectively.

Required Skills:

• UX/UI Design: Demonstrated expertise in user experience and user interface design principles, including wireframing, user flow mapping, prototyping, and creating detailed design specifications.

• Visual Storytelling: Ability to translate complex medical and technical information into clear, compelling visual narratives through design and animation.

• Illustration & Animation: Proficiency in creating original illustrations, icons, and 2D animations using tools like Adobe Illustrator and Adobe After Effects.

• Design Software Proficiency: Advanced skills in industry-standard design tools such as Figma for UI/UX design and the Adobe Creative Suite (Illustrator, After Effects, Photoshop) for illustration and animation.

• Authoring Tool Familiarity: Experience with or willingness to learn digital learning authoring tools like Articulate 360 (Storyline/Rise), Vyond, or Adobe Captivate for developing interactive modules.

• Cross-functional Collaboration: Excellent ability to work effectively with diverse teams, including instructional designers, subject matter experts, developers, and project managers.

• Communication Skills: Strong verbal and written communication skills for articulating design decisions, providing feedback, and collaborating with stakeholders.

• Attention to Detail: A meticulous eye for detail in design, ensuring consistency, accuracy, and high-quality execution across all digital assets.

Preferred Skills:

• Medical/Healthcare Domain Knowledge: Familiarity with medical terminology, healthcare professional workflows, and the specific learning needs within the medical education space.

• Accessibility Standards: Knowledge of WCAG (Web Content Accessibility Guidelines) and experience designing for accessibility in digital learning content.

• Motion Graphics Design: Advanced skills in motion graphics and animation principles beyond basic 2D animation, potentially including video editing.

• User Research & Testing: Experience conducting user interviews, usability testing, and analyzing feedback to inform design improvements.

• Agile Methodologies: Familiarity with Agile or similar project management methodologies for iterative design and development processes.

📝 Enhancement Note: The preferred skills are inferred based on the nature of the role and the healthcare industry, where accessibility and understanding the user base (healthcare professionals) are crucial for effective learning operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• User-Centered Design Showcase: A portfolio demonstrating a strong foundation in user-centered design principles, featuring case studies that highlight problem-solving through UX/UI design for digital platforms. This should include examples of wireframes, user flows, interactive prototypes, and final UI designs.

• Visual Communication Impact: A collection of work that clearly illustrates the ability to distill complex information into visually engaging content through illustration and animation. Case studies should showcase how these visual elements enhanced understanding and learner engagement.

• Interactive Learning Examples: Specific examples of interactive learning modules or digital educational content that have been designed or contributed to, showcasing proficiency with authoring tools and interactive elements. This demonstrates an understanding of how to create effective operational learning assets.

• Tool Proficiency Demonstration: Evidence of proficiency in key design tools such as Figma, Adobe Creative Suite (Illustrator, After Effects, Photoshop), and any relevant animation or authoring tools. Projects should reflect the application of these tools to achieve specific learning or design objectives.

Process Documentation:

• Design Process Documentation: Candidates are expected to articulate their design process clearly, detailing how they approach problem-solving, user research, ideation, prototyping, and iteration. This includes demonstrating how they manage feedback and incorporate it into their workflow for continuous improvement.

• Workflow Optimization: Examples of how design processes have been optimized for efficiency, perhaps by introducing new tools, templates, or collaborative workflows to speed up content creation and delivery within an operational context.

• Metrics-Driven Design: While not explicitly stated as a requirement, portfolio pieces that show how design decisions led to measurable improvements in user engagement, learning completion rates, or knowledge acquisition will be highly valued, demonstrating an understanding of operational impact.

📝 Enhancement Note: Portfolio requirements are inferred to align with industry best practices for design roles, emphasizing not just the final output but also the process and the ability to demonstrate impact, which is crucial for operations-oriented roles.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Annual Bonus: Performance-based bonus opportunities, reflecting company and individual achievements.

• Company Stock Saving Plan: An opportunity to invest in the company's growth and share in its success.

• Paid Volunteering Hours: Encouragement and support for employees to contribute to their communities.

• Flexible Approach: A flexible work environment, allowing for a better work-life balance.

• Employee Assistance Program: Confidential support services available for employees facing personal or professional challenges.

• Referral Bonus: Incentives for referring successful candidates to the company.

• Recognition Program: Formal and informal programs to acknowledge and reward employee contributions.

• Mentoring Program: Opportunities for professional development through mentorship from experienced colleagues.

• Training: Hands-on, team-customized training to support skill development and career growth.

Working Hours:

• Standard full-time working hours are expected, likely around 40 hours per week. The company mentions a "flexible approach," which may indicate some flexibility in daily start and end times, provided core business needs and team collaboration are met, and operational deadlines are consistently achieved.

📝 Enhancement Note: Salary range is estimated for Wrocław, Poland, based on general market data for UX/UI and animation roles. Benefits are directly listed from the job description. The "flexible approach" is interpreted in the context of operational needs and team collaboration.

🎯 Team & Company Context

🏢 Company Culture

Industry: Medical Technology / Healthcare Devices.

Company Size: Smith+Nephew is a large, global medical technology company. Based on typical industry classifications, it would fall into the "Large Enterprise" category, likely employing tens of thousands of people worldwide. This scale suggests a structured environment with established processes but also opportunities for significant impact and access to resources.

Founded: Smith+Nephew was founded in 1856. This long history indicates a stable and established organization with a deep understanding of the healthcare market and a commitment to innovation and patient care.

Team Structure:

• Digital Learning Team: This role sits within a dedicated Digital Learning team, suggesting a specialized focus on educational technology and content development.

• Cross-functional Collaboration: The role requires close collaboration with various departments, including Instructional Design, Subject Matter Experts (SMEs), Software Development, Marketing, and potentially Sales Enablement teams, highlighting a matrixed and project-oriented operational structure.

• Reporting: While not explicitly stated, a Designer typically reports to a Design Lead, Digital Learning Manager, or a Head of Learning & Development, within a broader HR, Marketing, or Global Operations function.

Methodology:

• User-Centric Design: A core methodology will be user-centric design, ensuring that all digital learning experiences are tailored to the needs and behaviors of healthcare professionals.

• Agile/Iterative Development: The creation of digital learning modules often follows agile or iterative development cycles, allowing for continuous feedback and improvement.

• Data-Informed Decisions: While the role is creative, design decisions are expected to be informed by data, including user feedback, learning analytics, and performance metrics to optimize the effectiveness of educational content.

Company Website: https://www.smith-nephew.com/en/

📝 Enhancement Note: The company context is derived from the provided LinkedIn data and general knowledge of Smith+Nephew. The interpretation of team structure and methodology is based on the nature of the role and common practices in the digital learning and medical technology sectors.

📈 Career & Growth Analysis

Operations Career Level: This position is classified as a Mid-Level role, typically requiring 2-5 years of dedicated experience in UX/UI design and digital content creation. It signifies a level of autonomy and responsibility for specific project components, acting as a key contributor within the Digital Learning team.

Reporting Structure: The Designer will likely report to a Digital Learning Manager or a Lead Designer, who oversees broader learning strategy and operations. This structure allows for mentorship and guidance while providing opportunities to contribute to larger departmental goals. Collaboration with cross-functional teams is a key aspect, meaning the role will interact with various stakeholders across different operational units.

Operations Impact: The role's impact is significant in enabling effective medical education. By creating intuitive and engaging digital learning experiences, the Designer directly contributes to:

• Improved Learner Outcomes: Enhancing knowledge acquisition and skill development for healthcare professionals, which ultimately benefits patient care.

• Operational Efficiency: Streamlining the delivery of training materials, reducing the need for traditional, less scalable methods, and ensuring consistent messaging globally.

• Brand Consistency: Upholding Smith+Nephew's brand standards and commitment to excellence in all educational content.

• Scalability of Training: Developing digital assets that can be easily deployed and updated across a global user base, supporting the operational scaling of training programs.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas of UX/UI design, animation, or interactive learning technologies relevant to the medical field.

• Leadership Potential: With demonstrated success and experience, potential pathways exist into Lead Designer roles, managing junior designers, or taking on project management responsibilities for learning initiatives.

• Cross-functional Exposure: Gaining experience by working on diverse projects with different teams can lead to broader understanding of the company's operations and potential career moves into related areas like product development, marketing, or global training strategy.

• Skill Development: Access to company-provided training and the opportunity to learn from experienced professionals within a global organization fosters continuous learning and professional growth.

📝 Enhancement Note: This analysis focuses on the career trajectory and impact within an operational context, linking design skills to broader business objectives and professional development within the company.

🌐 Work Environment

Office Type: The job description mentions a "possibility of working in hybrid model," indicating a blend of remote and in-office work. This suggests a modern office environment designed to support collaborative work and focused individual tasks.

Office Location(s): The primary location is Wrocław, Poland. Specific details about the office amenities or layout would need to be confirmed directly, but it's likely equipped to support creative and technical work.

Workspace Context:

• Collaborative Hub: The office space is expected to provide areas for team meetings, brainstorming sessions, and cross-functional collaboration, crucial for the iterative design process and feedback loops.

• Technological Infrastructure: The workspace will be equipped with the necessary hardware and software infrastructure to support advanced design and animation tasks, including high-performance computers and reliable network connectivity.

• Team Interaction: Opportunities for regular interaction with the Digital Learning team and other stakeholders will be available, fostering a sense of community and facilitating efficient communication.

Work Schedule:

• The standard work schedule is full-time, likely around 40 hours per week. The mention of a "flexible approach" suggests potential for some flexibility in daily working hours, provided that operational needs, project deadlines, and team collaboration requirements are met. This flexibility aims to support work-life balance while ensuring the smooth operation of learning initiatives.

📝 Enhancement Note: The description of the work environment is inferred based on the "hybrid model" mention and the nature of a global company's office setup for creative and technical roles.

📄 Application & Portfolio Review Process

Interview Process:

• The interview process will likely involve multiple stages designed to assess design skills, technical proficiency, collaborative abilities, and cultural fit.

• Initial Screening: A review of your CV and portfolio to assess foundational qualifications and prior experience.

• Technical/Design Assessment: This may include a practical design challenge or a detailed review of your portfolio, where you'll be asked to walk through specific projects, explain your design process, and articulate the rationale behind your creative decisions. Expect questions focused on UX/UI principles, animation techniques, and tool proficiency.

• Team/Stakeholder Interviews: Conversations with potential team members, including instructional designers, project managers, and possibly subject matter experts, to evaluate collaboration style, communication skills, and ability to integrate into the team's operational workflow.

• Hiring Manager Interview: A final discussion with the hiring manager to assess overall fit, career aspirations, and alignment with the company's vision and values.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your UX/UI design, illustration, and animation skills relevant to digital learning or complex information design.

• Highlight Process: For each project, clearly articulate the problem statement, your role, the design process you followed (research, ideation, prototyping, testing), the tools used, and the final solution. Emphasize how your design choices addressed user needs and business objectives.

• Demonstrate Impact: Quantify results where possible. If your designs led to improved user engagement, higher completion rates, or positive feedback, present these metrics clearly. For this role, focus on how your design enhanced the learning operation.

• Showcase Visual Storytelling: Ensure your portfolio clearly demonstrates your ability to use illustration and animation to simplify complex medical information and engage learners.

• Prepare a Walkthrough: Be ready to present your portfolio live, guiding the interviewers through your projects and answering questions about your approach and decision-making.

Challenge Preparation:

• Design Challenge: Be prepared for a design challenge that might involve creating a wireframe, a short animation sequence, or a concept for an interactive learning module based on a given brief. Focus on demonstrating your thinking process, creativity, and efficiency.

• Problem-Solving: Anticipate questions asking you to solve design problems related to user experience, information architecture, or visual communication of complex topics.

• Tool Proficiency: Be ready to discuss your experience with the required tools (Figma, Adobe Creative Suite, Articulate 360) and potentially demonstrate basic proficiency if asked.

• Stakeholder Communication: Practice how you would present design concepts, gather feedback, and communicate with non-design stakeholders (like SMEs or developers) to ensure alignment on operational goals.

📝 Enhancement Note: Preparation advice is tailored to a design role with operational implications, focusing on how to present design work in the context of learning effectiveness and process efficiency.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UX/UI design, wireframing, prototyping, and collaborative design workflows. Proficiency in creating design systems and components is highly valued.

• Adobe Creative Suite:

  • Illustrator: For creating vector graphics, icons, and illustrations.
  • After Effects: For 2D animation, motion graphics, and bringing learning content to life.
  • Photoshop: For image editing, manipulation, and asset creation.

• Adobe Animate: Potentially used for more advanced 2D animation and interactive content creation, especially for web-based delivery.

Analytics & Reporting:

CRM & Automation:

• This role is not directly involved with CRM or sales automation, but understanding how learning content integrates with broader customer engagement or sales enablement platforms could be advantageous.

📝 Enhancement Note: The tool stack is directly derived from the job description, emphasizing the core design and animation software required for this role.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to create novel and effective digital learning solutions that push the boundaries of traditional medical education.

• Collaboration: Valuing teamwork and the synergy that comes from working with diverse teams to achieve common learning objectives.

• User Focus: A commitment to understanding and serving the needs of healthcare professionals, ensuring learning experiences are intuitive, accessible, and impactful.

• Excellence: Striving for high quality in all aspects of design and content creation, reflecting the company's commitment to improving patient outcomes.

• Efficiency: A focus on streamlining the learning content development process to deliver timely and effective educational resources.

Collaboration Style:

• Cross-functional Integration: The team embraces collaboration across departments, encouraging open communication and knowledge sharing between designers, content creators, technical experts, and stakeholders to ensure learning solutions are integrated and effective.

• Feedback-Driven: An open culture of providing and receiving constructive feedback is fostered, crucial for iterative design processes and continuous improvement of learning materials.

• Agile and Responsive: The team likely operates with a degree of agility, adapting to new information and evolving needs to ensure learning content remains current and relevant in the fast-paced medical field.

📝 Enhancement Note: Team culture and values are inferred based on the company's description and the nature of a global digital learning team within a medical technology company, emphasizing quality, collaboration, and user-centricity.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Medical Complexity: The primary challenge will be to effectively translate highly complex medical information and technical procedures into easily understandable and engaging digital learning formats.

• Balancing Aesthetics and Functionality: Ensuring that visually striking designs do not compromise the usability or pedagogical effectiveness of the learning modules.

• Global Consistency: Maintaining consistent design quality and brand representation across diverse global audiences with varying technical capabilities and cultural contexts.

• Rapid Technological Evolution: Keeping pace with advancements in digital learning technologies, authoring tools, and design methodologies to maintain cutting-edge educational offerings.

• Stakeholder Alignment: Managing expectations and ensuring alignment with multiple stakeholders who may have different visions or priorities for the learning content.

Learning & Development Opportunities:

• Specialized Skill Enhancement: Opportunities to deepen expertise in advanced animation techniques, UX research methodologies, or specific learning design principles for specialized medical fields.

• Industry Exposure: Attending relevant industry conferences (e.g., for e-learning, UX design, or medical education) and participating in workshops to stay abreast of the latest trends and best practices.

• Mentorship and Leadership: Access to mentorship programs and the potential to grow into leadership roles within the Digital Learning team or related operational functions.

• Cross-Departmental Learning: Opportunities to learn about other aspects of the business, such as product development, marketing, or sales enablement, through collaborative projects.

📝 Enhancement Note: Challenges and growth opportunities are identified based on the typical demands of a design role in a complex industry and the provided company information, focusing on skill development and career progression.

💡 Interview Preparation

Strategy Questions:

• Design Philosophy: "Describe your design philosophy, particularly as it applies to creating educational content for a professional audience. How do you balance user needs with learning objectives and brand guidelines?" Focus on user-centricity, clarity, and engagement.

• Process Explanation: "Walk us through your process for designing an interactive learning module from initial concept to final delivery. What steps do you take to ensure usability and effectiveness?" Be prepared to detail your UX/UI process, including research, wireframing, prototyping, and testing.

• Problem-Solving: "Imagine you need to explain a complex surgical procedure through an animated sequence. What are the key considerations you would keep in mind, and how would you approach animating it to ensure clarity and accuracy?" Focus on breaking down complexity, visual hierarchy, and storytelling.

• Tool Proficiency: "What is your experience with Figma and Adobe After Effects? Can you provide examples of how you've used these tools to solve specific design challenges or create engaging learning experiences?" Be ready with specific project examples that showcase your skills.

• Collaboration: "How do you typically collaborate with subject matter experts, instructional designers, and developers? How do you handle conflicting feedback or differing opinions during the design process?" Emphasize your communication style and ability to manage stakeholder relationships.

• Impact Measurement: "How do you measure the success of your design work in a learning context? What metrics are most important to you, and how do you use data to iterate on your designs?" Highlight your understanding of how design contributes to operational learning outcomes.

Company & Culture Questions:

• Smith+Nephew's Mission: "What attracts you to Smith+Nephew and our mission of 'Life. Unlimited.'? How do you see your role contributing to this mission?" Research the company's values and recent initiatives.

• Team Dynamics: "Based on your understanding, how do you envision yourself contributing to our Digital Learning team's collaborative environment?" Show enthusiasm for teamwork and cross-functional work.

• Learning Culture: "The company offers various training and development opportunities. What are you looking to learn and develop in your next role?" Align your growth aspirations with the company's offerings.

Portfolio Presentation Strategy:

• Narrative Storytelling: Structure your portfolio presentation around clear narratives for each project. Start with the challenge, explain your solution and process, and conclude with the outcome or impact.

• Focus on Process: Emphasize not just the final visuals but how you arrived at them. Interviewers want to understand your thought process and problem-solving skills.

• Highlight Operations Relevance: For each project, briefly explain how your design contributed to the operational efficiency or effectiveness of the learning experience.

• Showcase Tool Usage: Be prepared to discuss the specific tools you used and why you chose them for particular tasks.

• Engage and Interact: Treat the portfolio review as a conversation. Be open to questions and engage the interviewers by asking them about their perspective or team needs.

📝 Enhancement Note: Interview preparation is tailored to a design role with an operational focus, emphasizing the ability to articulate design process, impact, and collaboration skills relevant to delivering effective learning operations.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workday link.

• Portfolio Customization: Ensure your portfolio is tailored to highlight your UX/UI design, illustration, and animation skills specifically within an educational or complex information context. Select projects that demonstrate your ability to create engaging and effective digital learning experiences.

• Resume Optimization: Update your resume to clearly articulate your experience with the required tools (Figma, Adobe Creative Suite, Articulate 360) and responsibilities. Use keywords from the job description and quantify your achievements with metrics where possible, emphasizing process improvements or learner engagement.

• Interview Preparation: Practice walking through your portfolio projects, focusing on explaining your design process, problem-solving approach, and the impact of your work. Prepare to discuss how your skills align with Smith+Nephew's mission and the needs of a global medical education team.

• Company Research: Familiarize yourself with Smith+Nephew's products, mission, and recent news. Understand their commitment to innovation and patient care, and consider how your role in digital learning contributes to these overarching goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.