Flooring Design Consultant - Mobile Showroom

📍 Job Overview

Job Title: Flooring Design Consultant - Mobile Showroom
Company: Rite Rug Co.
Location: Tampa, Florida, United States
Job Type: Full-Time
Category: Sales & Customer Relations Operations
Date Posted: December 09, 2025
Experience Level: Entry-Level to Junior (0-2 years)
Remote Status: On-site

🚀 Role Summary

• Drive sales and customer engagement through a mobile showroom, representing Rite Rug's extensive flooring product lines.
• Cultivate and manage a robust customer base by delivering exceptional service and personalized design consultations.
• Coordinate the entire sales cycle, from initial customer needs assessment and product selection to final installation satisfaction and payment processing.
• Leverage product knowledge and sales acumen to meet and exceed sales targets, contributing directly to revenue generation and market growth.
• Maintain operational efficiency within the mobile showroom, ensuring accurate measurements, timely follow-ups, and adherence to company procedures.

📝 Enhancement Note: This role is fundamentally a sales-driven position with a strong emphasis on customer relationship management and operational execution within a mobile retail environment. While not a traditional "Revenue Operations" or "Sales Operations" role focused on systems and strategy, it requires operational discipline in managing the sales process, customer data, and mobile showroom logistics. The "operations" aspect lies in the efficient execution of sales processes and client management.

📈 Primary Responsibilities

• Proactively develop and nurture strong, long-term relationships with a diverse range of customers, including retail clients, B2B partners, and real estate professionals.
• Conduct thorough needs assessments for each customer, expertly guiding them through product selection to find the ideal flooring solutions that align with their design preferences and functional requirements.
• Actively promote and sell the full spectrum of Rite Rug's flooring products and associated services, leveraging product knowledge and consultative selling techniques.
• Precisely measure customer spaces to ensure accurate order placement and seamless installation, minimizing potential discrepancies and enhancing customer satisfaction.
• Efficiently receive and process customer payments in strict accordance with Rite Rug's established financial procedures and security protocols.
• Implement diligent follow-up processes to confirm customer satisfaction post-installation, addressing any concerns and reinforcing customer loyalty.
• Continuously expand and deepen knowledge of all Rite Rug flooring products, including materials, styles, applications, and installation considerations, to serve as a trusted advisor.
• Manage mobile showroom logistics, including inventory, presentation, and scheduling, to ensure a professional and effective client experience.
• Perform administrative and operational tasks as assigned to support overall team and company objectives.

📝 Enhancement Note: The core responsibilities highlight a blend of direct sales, customer service excellence, and hands-on operational tasks like measurement and payment processing. The emphasis on "coordinating the selection and sales process" and "building and maintaining customer relationships" underscores a sales-centric operational approach.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent required.

Experience: Flooring experience is preferred but not strictly required, indicating a willingness to train candidates with strong sales and customer service aptitude.

Required Skills:

• Proven ability to develop and maintain positive, long-term customer relationships.
• Demonstrated proficiency in consultative sales techniques, including identifying customer needs and recommending appropriate solutions.
• Strong understanding and application of sales processes from initial contact through post-sale follow-up.
• Excellent measurement skills for accurate project scoping and material estimation.
• Competence in processing payments and handling financial transactions accurately and securely.
• Ability to work independently, demonstrating initiative and self-motivation in a mobile environment.
• Exceptional problem-solving skills to address customer concerns and operational challenges effectively.
• Strong oral and written communication skills for clear customer interaction and internal reporting.
• Proficiency in multi-tasking and prioritizing duties to manage a dynamic workload efficiently.
• Comfort and aptitude for learning and utilizing computer systems for sales, CRM, and administrative tasks.
• A proactive and eager attitude towards learning new products, sales techniques, and company procedures.
• A valid driver's license and clean driving record, with the ability to operate a company vehicle.

Preferred Skills:

• Experience utilizing specific flooring measurement software such as Measure Square or RFMS Measure.
• Prior experience in the flooring industry, including product knowledge and installation basics.
• Demonstrated success in B2B sales, real estate partnerships, or mobile retail environments.

📝 Enhancement Note: The qualifications emphasize soft skills crucial for sales and customer-facing roles (communication, problem-solving, self-starter) alongside practical requirements like a driver's license and computer literacy. The preference for specific software indicates a potential need for candidates who can quickly adapt to specialized tools, a common theme in operations-adjacent roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal "operations portfolio" isn't explicitly required, candidates are expected to demonstrate past successes in sales and customer relationship management through resume achievements.
• Evidence of successfully managing sales processes from lead generation to closing and follow-up.
• Examples of how customer needs were identified and met with product solutions.
• Documentation of successful payment processing and customer satisfaction initiatives.

Process Documentation:

• Candidates should be prepared to discuss their understanding of sales workflow optimization, even if informal.
• Ability to articulate how they would approach measuring customer satisfaction and ensuring successful project completion.
• Demonstrate an understanding of how to manage tasks and priorities in a dynamic, mobile sales environment.

📝 Enhancement Note: Given the role's nature, a traditional operations portfolio focused on process mapping or system implementation is unlikely. However, candidates should be prepared to discuss their personal sales process, how they manage customer interactions, and how they ensure efficiency and client satisfaction. This implicitly demonstrates their operational approach to sales.

💵 Compensation & Benefits

Salary Range:

• Rite Rug offers a base salary plus an uncapped commission structure.
• Top performers are reported to earn $150,000+ annually.
• The compensation model is designed for significant earning potential, with a base salary providing stability and commissions rewarding high performance.

Benefits:

• Full benefits package included, which typically encompasses health insurance (medical, dental, vision), retirement savings plans (e.g., 401k), paid time off (vacation, sick leave, holidays), and potentially life insurance or disability coverage.

Working Hours:

• While not explicitly defined, a full-time sales role, especially one involving mobile showrooms and client appointments, often requires flexibility. This may include evenings and weekends to accommodate customer schedules. A standard 40-hour work week is a reasonable expectation, but actual hours may vary based on appointment density and sales activity.

📝 Enhancement Note: The explicit mention of "unlimited earning potential with uncapped commissions" and "top performers earn $150K+" provides a strong indicator of the expected earning range for successful individuals. The "salary + commission" structure is common in sales roles and suggests a performance-driven compensation model. The "Full Benefits" statement implies a comprehensive package beyond base salary and commission.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Flooring) and Home Improvement. Rite Rug is a significant player in the flooring market, known for its extensive product selection and long-standing presence.

Company Size: Rite Rug is described as one of the top privately owned flooring companies in America, suggesting a substantial operational footprint and a large employee base, likely placing it in the mid-to-large enterprise category.

Founded: Rite Rug has been in business for 90 years, indicating a stable, established company with deep industry experience and a proven business model.

Team Structure:

• The role operates within a sales team, likely reporting to a Sales Manager or Showroom Manager.
• Collaboration will occur with installation teams, customer service departments, and potentially marketing or operations support staff.
• The mobile showroom nature suggests a degree of autonomy for the Design Consultant, but with strong support from the broader Rite Rug organization.

Methodology:

• The company emphasizes a customer-centric approach, focusing on understanding and meeting customer needs.
• Sales methodology likely involves consultative selling, product expertise, and relationship building.
• Operational processes are in place for order fulfillment, payment processing, and installation coordination, aiming for efficiency and customer satisfaction.

Company Website: https://www.riterug.com/

📝 Enhancement Note: The company's long history (90 years) and status as a top privately owned flooring retailer suggest a stable work environment with established processes and a strong brand reputation. The "tremendous support" mentioned implies a company culture that invests in its employees and sales force.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level to junior sales position focused on direct customer interaction and sales execution. It serves as a foundational role for individuals looking to build a career in sales or the flooring industry.

Reporting Structure: The Design Consultant will likely report to a Sales Manager or Showroom Manager, who provides guidance, training, and performance oversight.

Operations Impact: While not a strategic operations role, the Design Consultant's performance directly impacts revenue through sales, customer satisfaction, and repeat business. Efficiently managing the sales process and customer relationships contributes to the overall operational success and profitability of the mobile showroom division.

Growth Opportunities:

• Sales Specialization: Advance to senior sales roles, potentially specializing in commercial B2B sales or high-value client accounts.
• Management Track: Progress into sales management positions, overseeing teams of Design Consultants and mobile showrooms.
• Product Expertise: Become a subject matter expert in specific flooring categories, offering advanced consultation services.
• Operational Roles: Transition into roles focused on sales operations, logistics management, or showroom management within Rite Rug.

📝 Enhancement Note: The growth path emphasizes progression within sales, with opportunities to move into leadership or specialized roles. The "eager to learn and grow" requirement signals that Rite Rug values and supports employee development within its framework.

🌐 Work Environment

Office Type: This role operates primarily from a "Mobile Showroom," which is a vehicle equipped to display flooring samples and conduct sales consultations on-site at customer locations or designated meeting points.

Office Location(s): The primary work location is the mobile showroom itself, serving the Tampa, Florida region. The consultant will be responsible for navigating within this territory.

Workspace Context:

• The workspace is dynamic and customer-facing, requiring adaptability and professionalism in various settings.
• The mobile showroom is equipped with product samples, sales materials, and likely a computer system for order entry and customer management.
• High levels of interaction with customers, requiring excellent interpersonal skills and the ability to create a comfortable and productive consultation environment.

Work Schedule: As a full-time sales position with a mobile showroom, the schedule will likely be flexible to accommodate customer availability, potentially including evenings and weekends. A standard 40-hour work week is the baseline, but client demand will dictate the actual hours.

📝 Enhancement Note: The "Mobile Showroom" aspect is critical; it implies a work environment that is constantly changing and requires strong organizational skills to manage travel, appointments, and inventory effectively. This is a hands-on, mobile operational role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Typically an HR or recruiter call to assess basic qualifications, availability, and interest.
• Hiring Manager Interview: A more in-depth interview with the Sales Manager or Showroom Manager to evaluate sales skills, customer service aptitude, product interest, and cultural fit. This may involve scenario-based questions.
• Skills Assessment (Potential): May include a role-playing exercise simulating a customer consultation or a basic sales pitch.
• Final Interview: Potentially with a senior sales leader or HR representative for final approval.
• Background Check & Driving Record Review: Essential given the company vehicle requirement.

Portfolio Review Tips:

• Resume Focus: Highlight quantifiable achievements in previous sales roles (e.g., "Exceeded sales targets by X%," "Managed a client portfolio of Y customers," "Generated Z in revenue").
• Customer Success Stories: Be prepared to discuss specific instances where you successfully identified customer needs and provided solutions that led to satisfaction and repeat business.
• Sales Process Articulation: Clearly explain your approach to managing a sales cycle, from initial contact to closing and follow-up.
• Problem-Solving Examples: Share instances where you resolved customer issues effectively, demonstrating your ability to handle challenges in a client-facing role.

Challenge Preparation:

• Sales Pitch Practice: Prepare a concise and compelling pitch for a hypothetical flooring product, focusing on benefits and customer needs.
• Scenario-Based Questions: Anticipate questions like: "How would you handle a customer who is undecided between two products?" or "What would you do if a customer was unhappy with their installation?"
• Product Enthusiasm: Demonstrate genuine interest in home design, interior aesthetics, and the flooring industry.

📝 Enhancement Note: Given the role's sales focus, the "portfolio" will primarily be your resume and your ability to articulate past successes and future potential during interviews. Preparation should center on sales acumen, customer service skills, and demonstrating a proactive, problem-solving mindset.

🛠 Tools & Technology Stack

Primary Tools:

• Mobile Showroom Vehicle: The primary tool for customer interaction and product display. Requires responsible operation and maintenance.
• Computer Systems: For order entry, CRM, payment processing, scheduling, and communication. Familiarity with Windows-based systems is expected.
• Measurement Tools: Essential for accurate site assessments. Experience with Measure Square or RFMS Measure is a significant plus.
• Communication Devices: Mobile phone, potentially a tablet, for client communication and remote access to company systems.

Analytics & Reporting:

• While direct analytics responsibility is minimal, understanding how sales performance is tracked (e.g., sales volume, conversion rates, customer satisfaction scores) is beneficial.

CRM & Automation:

• Candidates will likely use a CRM system (specifics not mentioned) for managing customer data, tracking leads, and logging interactions.
• Basic comfort with sales automation features, if present in the CRM, would be advantageous.

📝 Enhancement Note: The technology stack is practical and service-oriented. Proficiency with measurement software is a specific advantage, indicating a need for accuracy and efficiency in the field. Basic computer and CRM literacy are fundamental requirements.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing customer satisfaction and building lasting relationships through excellent service and product consultation.
• Integrity: Conducting business honestly, accurately processing payments, and ensuring transparency in sales interactions.
• Drive & Ambition: A strong work ethic and a desire to achieve and exceed sales targets, reflected in the "unlimited earning potential" model.
• Teamwork & Support: While working independently in a mobile showroom, there's an expectation of supporting the broader Rite Rug team and leveraging company resources.
• Continuous Learning: An eagerness to learn about new products, sales techniques, and company systems to enhance performance.

Collaboration Style:

• Primarily independent work within the mobile showroom, requiring self-direction and initiative.
• Collaboration with installation teams to ensure smooth project execution.
• Regular interaction with sales management for guidance, support, and performance reviews.
• Potential collaboration with customer service for issue resolution.

📝 Enhancement Note: The culture values individuals who are results-oriented, customer-focused, and possess a strong sense of personal responsibility. The emphasis on "unlimited earning potential" suggests a performance-driven environment where ambition is rewarded.

⚡ Challenges & Growth Opportunities

Challenges:

• Sales Quotas: Meeting and exceeding sales targets in a competitive market.
• Customer Management: Effectively handling diverse customer needs, preferences, and potential objections.
• Mobile Environment Logistics: Managing travel time, scheduling, vehicle maintenance, and inventory in a mobile showroom.
• Product Knowledge Acquisition: Quickly learning a wide range of flooring products and their applications.
• Independent Problem-Solving: Addressing customer issues and operational hiccups without immediate on-site supervision.

Learning & Development Opportunities:

• Sales Training: Comprehensive training on Rite Rug's products, sales processes, and customer engagement strategies.
• Product Expertise: Becoming a specialist in flooring materials, design trends, and installation best practices.
• Field Sales Experience: Gaining practical experience in direct sales and customer relationship management in a mobile setting.
• Mentorship: Learning from experienced sales professionals and management within Rite Rug.

📝 Enhancement Note: The challenges are typical for a sales role with significant client interaction and independent execution. The opportunities are geared towards skill development in sales, product knowledge, and operational efficiency within the flooring retail sector.

💡 Interview Preparation

Strategy Questions:

• Sales Approach: "Describe your process for engaging a new customer and identifying their needs." "How do you handle objections or a customer who is on the fence about a purchase?" "What strategies do you use to build rapport and trust with clients?"
• Problem-Solving: "Tell me about a time you had to resolve a customer complaint. What was the situation, and what was the outcome?" "How would you handle a situation where a customer is unhappy with a product selection after installation?"
• Product Knowledge: "What interests you about learning about flooring products?" "How do you stay updated on design trends?" (Demonstrate enthusiasm and a willingness to learn).

Company & Culture Questions:

• "What do you know about Rite Rug and our products?" (Research the company website, especially their product lines and history).
• "Why are you interested in a mobile showroom role?"
• "How do you see yourself fitting into a performance-driven sales culture?"
• "Describe your ideal work environment and team collaboration style."

Portfolio Presentation Strategy:

• Resume Walkthrough: Be prepared to walk through your resume, highlighting relevant sales achievements, customer service experience, and any transferable skills.
• Quantify Achievements: Whenever possible, use numbers and data to illustrate your successes (e.g., "Increased sales by 15% in Q3," "Managed a pipeline of 50+ active leads").
• Enthusiasm & Professionalism: Convey genuine excitement for the role and the company, coupled with a professional demeanor.

📝 Enhancement Note: Interviews will focus heavily on sales aptitude, customer service skills, and the ability to operate independently and professionally in a mobile setting. Demonstrating a proactive, learning-oriented mindset will be key.

📌 Application Steps

To apply for this Flooring Design Consultant position:

• Visit the Rite Rug careers portal at https://jobs.dayforcehcm.com/en-US/riterug/CANDIDATEPORTAL/jobs/4527 and submit your application.
• Resume Customization: Tailor your resume to highlight sales achievements, customer relationship management experience, problem-solving skills, and any experience with measurements or design consultations. Use keywords from the job description.
• Prepare for Sales Scenarios: Practice articulating your sales process, handling objections, and discussing customer satisfaction strategies. Be ready to discuss your motivation for a sales role and the flooring industry.
• Research Rite Rug: Familiarize yourself with Rite Rug's history, product offerings, and any recent news or initiatives. Understand their market position and competitive advantages.
• Highlight Driver's License: Ensure your driver's license status and clean driving record are clearly communicated in your application or discussed during initial screening.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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