Expert UX/UI Designer

📍 Job Overview

Job Title: Expert UX/UI Designer
Company: AZGROUPPROD (Allianz Technology)
Location: Bangkok, Thailand
Job Type: Full-Time, Permanent
Category: Design & Technology Operations
Date Posted: October 6, 2025
Experience Level: 5-10 Years
Remote Status: Hybrid

🚀 Role Summary

• Lead the design and development of intuitive, user-centered digital experiences for Allianz Technology's global IT solutions.
• Drive the end-to-end UX/UI design process, from concept and wireframing to prototyping and final mockups, ensuring alignment with business needs and innovation.
• Collaborate closely with cross-functional teams, including project managers, developers, and stakeholders, to deliver exceptional user interfaces and information architecture.
• Apply expertise in interaction design, information architecture, and visual design to create impactful and emotionally resonant user experiences that drive business results.
• Stay abreast of emerging UX/UI trends and technologies, integrating them into design strategies to maintain a competitive edge for Allianz's digital products.

📝 Enhancement Note: This role is positioned as an "Expert" level, indicating a need for significant hands-on experience and the ability to lead design initiatives independently. The focus on "Revenue Operations," "Sales Operations," and "GTM" is not directly applicable here as the role is within IT and Design. However, the principles of user-centricity, process optimization, and delivering measurable business impact are transferable. The description emphasizes the ability to "connect the dots between business needs, innovation and good design," which is a key GTM operations skill.

📈 Primary Responsibilities

• Translate complex business requirements and user needs into detailed wireframes, user flows, interactive prototypes, and high-fidelity mockups for web, mobile, and software applications.
• Develop and maintain comprehensive information architecture, including site maps, content diagrams, and content maps, ensuring logical user navigation and discoverability of features.
• Design and build user-friendly interfaces based on functional specifications, ensuring seamless integration with underlying technologies and backend systems.
• Conduct user research, usability testing, and A/B testing to gather insights, validate design decisions, and continuously improve user experiences.
• Collaborate with development teams to ensure accurate implementation of designs, providing clear specifications and design assets, and participating in agile development cycles.
• Champion user-centered design principles throughout the product development lifecycle, advocating for the user's perspective in all design discussions and decisions.
• Stay informed about current and emerging UX/UI trends, best practices, and relevant technologies (e.g., AI technologies) to drive innovation and enhance design strategies.
• Contribute to internal project meetings, planning sessions, and weekly status updates, effectively communicating design progress, challenges, and solutions.
• Provide design guidance and mentorship to junior designers or team members, fostering a collaborative and knowledge-sharing environment.
• Ensure all designs are responsive and optimized for various devices, including mobile and tablet interfaces.

📝 Enhancement Note: The responsibilities highlight a deep involvement in the product development lifecycle, from initial ideation to final implementation. This suggests a need for strong project management and cross-functional collaboration skills, akin to how a GTM operations role might manage a sales enablement program or a marketing technology implementation.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Computer Science, Human-Computer Interaction, Design, or a related field.

Experience:

• A minimum of 5-7 years of dedicated UX design experience, with a proven track record of successfully launching web, mobile, and/or software applications.
• Demonstrated experience in driving user experiences from concept to completion, delivering measurable business results and emotionally engaging interactions.
• Experience in creating and revising information architecture documents and diagrams, including content diagrams, content maps, wireframe diagrams, comprehensive diagrams, and static prototypes.

Required Skills:

• UX/UI Design Expertise: Proficient in all facets of the design process, with exceptional talent in Interaction and Information Architecture Design.
• User-Centered Design: Deep understanding and application of user-centered design principles, with a keen eye for detail and a passion for creating intuitive experiences.
• Design Software Proficiency: Expertise in industry-standard UX/UI software such as Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, Adobe XD, UXPin, or Balsamiq.
• Web Technologies Familiarity: Familiarity with HTML, JavaScript, and CSS design capabilities to understand technical constraints and possibilities.
• Responsive & Mobile Design: Fluent in responsive design principles and mobile/tablet UI/UX best practices.
• Prototyping & Wireframing: Skilled in creating wireframes, sketches, prototypes, and mockups that translate concepts into functional user experiences.
• Information Architecture: Ability to define and document information architecture, including site maps and user flows.
• Agile & Collaborative: Agile, open-minded, and proactive with a willingness to help teammates, share knowledge, and learn from others.
• Communication: Excellent command of spoken and written English for effective communication with international teams and clients.

Preferred Skills:

• Basic knowledge of AI technologies, principles, and their practical application in design.
• Experience with international travel and working in diverse, global environments.
• Familiarity with project management methodologies and tools relevant to software development.

📝 Enhancement Note: The emphasis on a "portfolio to prove it" is crucial. For operations professionals, this translates to a portfolio of process improvements, system implementations, or data analysis projects that demonstrate tangible business impact. The technical skills listed are foundational for any digital product role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A robust portfolio showcasing at least 5-7 years of hands-on UX/UI design experience with a minimum of 3-5 detailed case studies of successfully launched web, mobile, and/or software applications.
• Process Documentation: Examples of how you have documented the information architecture and interface development processes, including site maps, wireframe layouts, and template development.
• User-Centered Design Evidence: Demonstrations of how user-centered design practices were applied throughout the product development cycle, including research, ideation, design, and testing phases.
• Impact & Results: Clear articulation of the business needs addressed, the design solutions implemented, and the measurable results achieved (e.g., improved user engagement, reduced task completion time, increased conversion rates).

Process Documentation:

• Workflow Design: Evidence of creating and revising information architecture documents and diagrams, such as content diagrams, content maps, wireframe diagrams, comprehensive diagrams, and static prototypes.
• User Flow Mapping: Examples of mapping out user journeys and interaction flows to ensure intuitive navigation and task completion.
• Design System Contributions: (If applicable) Contributions to or creation of design systems, style guides, and component libraries to ensure consistency and efficiency across products.

📝 Enhancement Note: For an "Expert UX/UI Designer," the portfolio is paramount. It should not only showcase visual design skills but also the strategic thinking, problem-solving approach, and understanding of user needs that lead to impactful digital products. This is analogous to an operations role presenting a portfolio of successful process automation projects or data-driven strategy implementations.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for an Expert UX/UI Designer with 5-10 years of experience in Bangkok, Thailand, the estimated annual salary range is THB 1,200,000 - THB 2,000,000 (approximately USD 33,000 - USD 55,000). This range accounts for the expert level, the specific skill set, and the cost of living in Bangkok.
• Methodology: This estimate is derived from analyzing salary data from reputable sources such as Glassdoor, SalaryExpert, and LinkedIn Salary for similar roles in Bangkok, adjusted for the "Expert" title and the specified experience level.

Benefits:

• Performance-Based Rewards: Company bonus scheme and employee shares program, recognizing and rewarding high performance.
• Financial Security: Pension plan and employee discounts, contributing to long-term financial well-being.
• Work-Life Integration: Hybrid work model, flexible working arrangements, and a work-from-home allowance to support a healthy balance.
• Health & Wellbeing: Comprehensive health insurance for employees and their families, and a premium gym membership to promote physical health.
• Professional Development: Access to lifelong learning opportunities, digital learning programs, and international career mobility.
• Employee Perks: An on-site playroom and various exciting activities to foster community and employee engagement.

Working Hours:

• Standard 40-hour work week, with flexibility offered through the hybrid model and potential for remote work days.

📝 Enhancement Note: The salary estimation is a crucial element for operations candidates. For roles like this, understanding the market rate in a specific location like Bangkok is vital. The benefits package highlights a strong emphasis on employee well-being and professional growth, which are key considerations for attracting and retaining talent in specialized fields.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, Financial Services (IT Service Provider for Allianz Group) Company Size: Allianz Technology is a global entity with over 11,000 employees, operating in more than 20 countries. This indicates a large, established organization with significant resources and a broad reach. Founded: Allianz Technology is the global IT service provider for Allianz, a company with a long history dating back to 1911. Allianz Technology itself operates as a modern IT powerhouse supporting this legacy.

Team Structure:

• Global IT Backbone: As the global IT service provider for Allianz, Allianz Technology forms the backbone of the group's digitalization efforts, supporting a vast array of services and business units worldwide.
• Cross-Functional Collaboration: The role involves working with internal and client teams, suggesting a highly collaborative environment where designers interact with project managers, developers, business analysts, and potentially business unit representatives.
• Specialized Units: The description mentions "data centres, networks, and security" and "application platforms," indicating specialized IT divisions within Allianz Technology, where this UX/UI team likely resides.

Methodology:

• Agile & Iterative Design: The emphasis on translating concepts into wireframes, prototypes, and mockups, and participating in agile development sessions, points to an agile and iterative design methodology.
• User-Centric Approach: A strong focus on user-centered design practices, involving research and testing, is a core part of their design methodology.
• Data-Driven Insights: While not explicitly stated for design, the broader context of Allianz Technology as a digital enabler implies a data-driven culture where insights from user behavior and business metrics inform decisions.

Company Website: www.linkedin.com/company/allianz-technology

📝 Enhancement Note: Understanding the scale and mission of Allianz Technology is crucial for a candidate. It's not just a tech company; it's the engine driving digitalization for a global insurance and financial services giant. This context implies a need for robust, scalable, and secure solutions.

📈 Career & Growth Analysis

Operations Career Level: This is an "Expert" level UX/UI Designer position, signifying a senior role with significant autonomy and responsibility. It implies a career path that has moved beyond junior and mid-level design tasks, focusing on strategic design leadership, complex problem-solving, and potentially mentoring junior team members. Reporting Structure: While not explicitly detailed, an expert role typically reports to a Design Lead, Head of UX/UI, or a Product Management Lead. There will likely be close collaboration with project managers and development leads. Operations Impact: The role's impact is on the usability, effectiveness, and adoption of Allianz's digital products and services. By creating intuitive and efficient user experiences, the designer directly contributes to customer satisfaction, operational efficiency within Allianz companies, and ultimately, the success of Allianz's digital transformation initiatives. This is akin to how a Revenue Operations professional impacts sales efficiency and revenue growth.

Growth Opportunities:

• Leadership Development: Potential to grow into a Lead UX/UI Designer, Design Manager, or Head of UX/UI roles, managing teams and setting design strategy.
• Specialization: Opportunity to specialize in specific areas of UX/UI, such as user research, interaction design, visual design, or UX strategy, and become a subject matter expert.
• Cross-Functional Mobility: Possibility to move into related product management, user research, or even technical architecture roles within Allianz Technology or the broader Allianz group.
• Global Exposure: With international travel mentioned, there's an opportunity to gain experience working on diverse global projects and collaborating with international teams.
• Continuous Learning: Access to extensive digital learning programs and resources to continually update skills in emerging design trends and technologies.

📝 Enhancement Note: For operations professionals, understanding how a "design operations" role contributes to business goals is key. This role directly influences customer experience and internal efficiency, which are core GTM and RevOps concerns. The growth paths highlight a clear trajectory for career advancement within a large, global organization.

🌐 Work Environment

Office Type: Hybrid work model, indicating a blend of in-office collaboration and remote flexibility. Office Location(s): Bangkok, Thailand. Specific office details would be provided upon inquiry or during the interview process. The presence of an on-site playroom suggests a focus on employee comfort and engagement within the office space.

Workspace Context:

• Collaborative Hub: The office environment is likely designed to facilitate collaboration, with spaces for team meetings, workshops, and brainstorming sessions.
• Technology-Rich: As a global IT provider, expect access to modern design tools, hardware, and software necessary for high-quality UX/UI work.
• International Exposure: Opportunities to interact with a diverse, international team, fostering a global perspective and cross-cultural understanding.

Work Schedule:

• Standard working hours are implied to be around 40 hours per week. The hybrid model offers flexibility, allowing employees to balance in-office days with remote work, facilitating focused design work and personal commitments.

📝 Enhancement Note: The hybrid model and focus on employee well-being (playroom, health benefits) suggest a modern, employee-centric work environment common in leading tech organizations. This is a significant draw for talent seeking a good work-life balance.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and resume, with a strong emphasis on your portfolio.
• Portfolio Presentation & Discussion: An opportunity to present your portfolio, walking through key case studies and explaining your design process, rationale, and impact. Expect detailed questions about your problem-solving approach, user research methods, and design decisions.
• Technical/Skills Assessment: Potential for a design challenge or exercise to assess your practical skills in wireframing, prototyping, or problem-solving within a given scenario.
• Team & Stakeholder Interviews: Meetings with potential team members, design leads, project managers, and possibly product owners to assess cultural fit, collaboration style, and communication skills.
• Final Interview: Likely with senior leadership to discuss strategic alignment and overall suitability for the expert role.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant case studies that demonstrate a breadth of skills and impact.
• Tell a Story: For each case study, clearly articulate the problem, your role and process, the solutions you designed, and most importantly, the measurable results and impact. Use visuals effectively.
• Highlight Process: Emphasize your user-centered design methodology, how you conducted research, iterated on designs, and collaborated with stakeholders.
• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs (e.g., conversion uplift, task completion rates, user satisfaction scores).
• Tailor to Allianz: If possible, subtly tailor your presentation to align with Allianz's mission and the types of digital products they develop.

Challenge Preparation:

• Understand the Context: If given a design challenge, take time to understand the business context and user needs provided.
• Prioritize Research & Strategy: Outline your approach, including any assumptions you're making and how you would gather information if this were a real project.
• Focus on Process: Demonstrate your thought process rather than just delivering a polished final design. Explain your rationale at each step.
• Be Realistic: For timed challenges, focus on key user flows or core functionality. It's better to solve a part of the problem well than to attempt to solve everything superficially.
• Communicate Clearly: Practice articulating your design decisions and trade-offs concisely and effectively.

📝 Enhancement Note: The emphasis on portfolio and process is critical for this role. Candidates should be prepared to articulate their design journey and the impact of their work with data and clear examples, much like an operations professional would present their process optimization success stories.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping:
  • Sketch: A leading tool for macOS-based vector design and prototyping.
  • Adobe Creative Suite: Including Photoshop (image editing, mockups), Illustrator (vector graphics), and potentially After Effects (motion design).
  • InVision: A platform for prototyping, collaboration, and design handoff.
  • Adobe XD: An all-in-one UX/UI design and prototyping tool.
  • UXPin/Balsamiq: Tools for wireframing and low-fidelity prototyping, useful for early-stage concept development.
• User Research & Testing: Tools for conducting usability tests, surveys, and analyzing user feedback (specific tools not listed, but common ones include UserTesting.com, Lookback, SurveyMonkey).
• Collaboration & Handoff: Tools that facilitate communication and seamless handoff of design assets to development teams (e.g., Zeplin, Figma's developer handoff features, InVision Inspect).

Analytics & Reporting:

• Familiarity with web and mobile analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior and measure design impact.
• Experience with data visualization tools (e.g., Tableau, Power BI) to interpret user data and present findings.

CRM & Automation:

• While not a primary focus for UX/UI, an understanding of how CRM systems (e.g., Salesforce) and marketing automation platforms function can provide context for user journeys and customer data.

📝 Enhancement Note: Proficiency with a range of industry-standard UX/UI tools is non-negotiable for an expert role. Candidates should be prepared to discuss their experience and preference for specific tools, and how they leverage them to achieve design objectives.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for user needs in all design decisions.
• Innovation & Agility: Embracing new ideas, technologies (like AI), and agile methodologies to deliver cutting-edge solutions.
• Collaboration & Teamwork: A strong emphasis on working together, sharing knowledge, and supporting colleagues to achieve common goals.
• Excellence & Detail: A dedication to producing high-quality, polished designs with meticulous attention to detail.
• Impact-Driven: Focusing on delivering designs that not only look good but also drive measurable business results and enhance user experiences.

Collaboration Style:

• Cross-Functional Integration: Close collaboration with product managers, developers, business analysts, and other stakeholders to ensure design alignment with technical feasibility and business objectives.
• Open Communication: An environment that encourages open dialogue, constructive feedback, and transparent communication regarding design challenges and progress.
• Knowledge Sharing: A culture that promotes learning from each other, sharing best practices, and collectively elevating the design standard across the team.

📝 Enhancement Note: Allianz Technology's culture, as described, values diversity, inclusion, and lifelong learning. This is crucial for a global team. Candidates should align their communication and approach with these values, demonstrating an ability to work effectively in a multicultural and dynamic environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Constraints: Effectively navigating the complexities of balancing user desires with technical limitations, budget constraints, and strategic business goals.
• Designing for a Global Audience: Creating user experiences that are culturally sensitive, accessible, and effective across diverse international markets.
• Staying Ahead of Technological Advancements: Continuously learning and adapting to rapidly evolving UX/UI trends, design tools, and emerging technologies like AI.
• Driving Adoption of New Designs: Effectively communicating the value of new design initiatives to stakeholders and ensuring smooth adoption by users and development teams.
• Remote Collaboration Effectiveness: Maintaining high levels of collaboration, creativity, and communication within a hybrid work model.

Learning & Development Opportunities:

• Advanced Design Skills: Access to training and workshops on cutting-edge UX/UI techniques, interaction design patterns, and visual design trends.
• Industry Conferences & Certifications: Opportunities to attend leading design conferences and pursue relevant certifications to enhance expertise and network.
• Mentorship Programs: Potential for mentorship from senior design leaders within Allianz Technology, aiding career progression and skill development.
• Exposure to Diverse Projects: Working on a variety of projects across different Allianz business units offers broad exposure and learning opportunities.
• AI & Emerging Tech Focus: Opportunities to explore and apply AI technologies in design, positioning oneself at the forefront of innovation.

📝 Enhancement Note: The challenges are typical for expert-level roles in large tech organizations. The growth opportunities emphasize continuous learning and specialization, which are vital for maintaining relevance in the fast-paced world of UX/UI design.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX/UI challenge you faced and how you overcame it. What was the outcome?" (Focus on your problem-solving process, user advocacy, and impact metrics.)
• "How do you approach designing for a global audience with diverse cultural backgrounds and accessibility needs?" (Highlight your research methods, localization considerations, and inclusive design principles.)
• "How do you balance user needs with business objectives and technical constraints? Can you provide an example?" (Showcase your ability to make trade-offs and find optimal solutions.)
• "What are your thoughts on the role of AI in UX/UI design, and how have you or would you leverage it?" (Demonstrate your awareness of emerging technologies and your proactive approach to innovation.)

Company & Culture Questions:

• "What interests you about working for Allianz Technology and specifically in this Expert UX/UI Designer role?" (Research Allianz's mission, values, and recent digital initiatives.)
• "How do you contribute to a collaborative and inclusive team environment?" (Share examples of your teamwork, knowledge sharing, and communication style.)
• "How do you stay updated on the latest UX/UI trends and technologies?" (Mention specific resources, communities, or learning platforms you use.)

Portfolio Presentation Strategy:

• Structure: For each case study, follow a clear narrative: Problem/Opportunity -> Your Role & Process -> Solution -> Results/Impact.
• Visuals: Use high-quality mockups, wireframes, user flows, and (if possible) interactive prototypes.
• Data: Quantify the success of your designs with metrics. Even if exact numbers are not available, discuss the intended impact and how it would be measured.
• Conciseness: Be mindful of time. Clearly articulate your contributions and the value you brought to each project.
• Engagement: Be prepared to answer in-depth questions about your design decisions, challenges, and learnings.

📝 Enhancement Note: Interview preparation for a senior design role requires a deep understanding of the candidate's process and impact. Practicing how to articulate these aspects clearly and concisely, supported by strong portfolio evidence, is key.

📌 Application Steps

To apply for this Expert UX/UI Designer position:

• Visit the provided URL and submit your application through the Allianz Technology careers portal.
• Portfolio Customization: Ensure your portfolio is up-to-date, showcases 5-7 years of relevant UX/UI experience with detailed case studies, and highlights your ability to drive user-centered design and achieve measurable results.
• Resume Optimization: Tailor your resume to emphasize your expert-level skills in UX/UI design, information architecture, interaction design, and proficiency with key design tools. Quantify achievements where possible.
• Interview Preparation: Practice articulating your design process, problem-solving approach, and the impact of your work. Be ready to present your portfolio confidently and answer strategic questions about design challenges and innovation.
• Company Research: Thoroughly research Allianz Technology, its mission, its role within the broader Allianz group, and its commitment to digitalization and employee well-being. Understand their product landscape and target users.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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