Expert UX/UI Designer

📍 Job Overview

Job Title: Expert UX/UI Designer
Company: Allianz Insurance
Location: Bangkok, Thailand
Job Type: Full-Time
Category: Design Operations / Product Design
Date Posted: October 6, 2025
Experience Level: 5-10 Years
Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end user experience for digital products, from initial concept to final launch, ensuring alignment with business needs and user-centric design principles.
• Develop intuitive wireframes, prototypes, and high-fidelity mockups that translate complex product visions into seamless and engaging user interfaces.
• Collaborate closely with cross-functional teams, including product managers, engineers, and stakeholders, to integrate user experience insights into the product development lifecycle.
• Champion user-centered design practices, staying abreast of emerging UX/UI trends and technologies to ensure innovative and effective design solutions.
• Contribute to the information architecture and interface development processes for new projects, including site maps, wireframe layouts, and template designs.

📝 Enhancement Note: While the job title is "Expert UX/UI Designer," the responsibilities and required experience suggest a senior or lead role within a UX/UI team, focusing on strategic design implementation and cross-functional influence. The mention of "international travel" indicates potential exposure to global projects or client engagements.

📈 Primary Responsibilities

• Conceptualize and design user interfaces for digital products, translating business requirements and user needs into intuitive and aesthetically pleasing experiences.
• Create detailed wireframes, user flows, interactive prototypes, and high-fidelity mockups to effectively communicate design ideas and user journeys.
• Conduct user research, usability testing, and gather feedback to iterate on designs and ensure optimal user satisfaction and product performance.
• Collaborate with engineering teams to ensure accurate implementation of designs, providing clear specifications and design assets.
• Develop and maintain design systems, style guides, and component libraries to ensure consistency and scalability across all digital products.
• Facilitate design thinking workshops and brainstorming sessions to foster innovation and creative problem-solving within the product development team.
• Stay current with industry best practices, emerging technologies (including AI), and competitor analysis to inform design strategies and identify opportunities for improvement.
• Present design concepts, rationale, and user insights to stakeholders, effectively articulating the value and impact of UX/UI decisions.

📝 Enhancement Note: The responsibilities emphasize a hands-on role with significant design ownership and collaboration. The mention of "AI technologies, principles, and their practical use" suggests an expectation for designers to understand and potentially integrate AI-driven features or user experiences.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Design, Human-Computer Interaction, or a related field.

Experience: A minimum of 5-7 years of hands-on UX/UI design experience throughout the complete product development lifecycle, with a proven track record of successfully launched web, mobile, and/or software applications.

Required Skills:

• Mastery of UX/UI design principles, including user-centered design, interaction design, and information architecture.
• Proficiency in creating wireframes, user flows, interactive prototypes, and high-fidelity mockups.
• Expertise in industry-standard UX/UI design and prototyping software such as Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, UXPin, Balsamiq, and Adobe XD.
• Strong understanding of responsive design principles and experience designing for mobile and tablet interfaces.
• Familiarity with front-end development languages (HTML, JavaScript, CSS) to understand technical constraints and possibilities.
• Excellent command of spoken and written English for effective communication with international teams and clients.
• Ability to connect business needs with innovative design solutions and deliver results that resonate emotionally with users.
• A keen eye for detail and a passion for creating visually appealing and user-friendly interfaces.
• Demonstrated ability to create and revise information architecture documents, including content diagrams, content maps, and comprehensive diagrams.
• Proactive approach to staying informed about current and emerging UX/UI trends.
• Willingness to collaborate, share knowledge, and learn from teammates in a diverse environment.
• Basic knowledge of AI technologies, principles, and their practical application in design.

Preferred Skills:

• Experience with Agile development methodologies.
• Familiarity with conducting user research and usability testing.
• Experience in the insurance or financial services industry.
• Knowledge of design system implementation and maintenance.

📝 Enhancement Note: The requirement for "at least 5-7 years of UX design experience (and the portfolio to prove it)" underscores the senior nature of this role. The explicit mention of numerous UX/UI software tools highlights the need for practical, hands-on proficiency across a broad spectrum of design technologies. The inclusion of AI technologies indicates a forward-looking approach to design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5-7 years of UX design experience with a focus on end-to-end product development cycles.
• Demonstrable case studies of successfully launched web, mobile, and/or software applications, highlighting your role and contributions.
• Examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups that illustrate your design process and problem-solving skills.
• Evidence of creating and revising information architecture documents and diagrams (e.g., content diagrams, content maps, wireframe layouts, comprehensive diagrams, static prototypes).
• Projects that showcase your ability to translate business needs into user-centered designs and deliver tangible results.

Project Documentation:

• Detailed documentation of design processes, including research methodologies, user testing findings, and design iterations.
• Clear articulation of design rationale, demonstrating how user needs and business objectives were balanced.
• Examples of collaboration with cross-functional teams and how design decisions were communicated and justified.
• Showcase of how you’ve stayed current with emerging UX/UI trends and integrated them into your work.

📝 Enhancement Note: The emphasis on a portfolio with specific examples of wireframes, prototypes, and information architecture documents is critical. Candidates must be prepared to walk through their design process and demonstrate how they've achieved user-centered outcomes for launched products.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for an Expert UX/UI Designer with 5-7 years of experience in Bangkok, Thailand, a competitive salary range is estimated to be between ฿1,200,000 - ฿1,800,000 THB per year. This estimate considers the cost of living in Bangkok, the expertise required for an "Expert" level role, and typical compensation for senior design professionals in multinational companies.

Benefits:

• Company Bonus Scheme
• Pension plan
• Employee Shares Program
• Multiple Employee Discounts
• Hybrid work model, recognizing the balance between in-person collaboration and remote flexibility.
• Flexible working arrangements.
• Comprehensive health insurance for employees and their families.
• Parental leave benefits.
• Work-from-home allowance.
• Premium gym membership.
• Access to over 10,000 on-demand learning resources and programs for career development.
• On-site playroom and exciting activities for employee well-being.

Working Hours: The standard working hours are approximately 40 hours per week, with a hybrid work model that allows for a balance between office-based collaboration and remote work. Specific daily schedules may offer flexibility.

📝 Enhancement Note: The salary estimate is based on general market data for senior UX/UI roles in major Southeast Asian cities, adjusted for Bangkok's economic context. Allianz, as a large multinational, typically offers a robust benefits package, which has been detailed based on the provided list.

🎯 Team & Company Context

🏢 Company Culture

Industry: Insurance and Financial Services. Allianz is a global leader in this sector, leveraging technology to enhance customer experience and operational efficiency. Company Size: Allianz Technology, as part of Allianz Group, operates with a significant global footprint, employing over 11,000 people in more than 20 countries. This indicates a large, established organization with a structured environment. Founded: Allianz was founded in 1890, signifying a long history of stability and evolution within the financial services and technology sectors.

Team Structure:

• The UX/UI team is likely part of the broader "IT & Tech Engineering" or "Digital Transformation" division within Allianz Technology.
• Reporting structure will be hierarchical, with this Expert UX/UI Designer potentially leading projects or mentoring junior designers, reporting to a UX/UI Lead or Head of Design.
• Cross-functional collaboration is essential, involving close partnerships with product managers, business analysts, software engineers, and potentially marketing and customer service teams to ensure a holistic product experience.

Methodology:

• Data-driven decision-making, utilizing analytics and user feedback to inform design choices.
• Agile methodologies are likely employed, emphasizing iterative development, flexibility, and rapid prototyping.
• A strong focus on user-centered design principles, ensuring that customer needs are at the forefront of all product development.
• Emphasis on innovation and continuous improvement, particularly in leveraging new technologies like AI to enhance customer experiences.

Company Website: https://careers.allianz.com/global/en

📝 Enhancement Note: Allianz's position as a global leader in insurance suggests a culture that values stability, trust, and long-term vision, while its technology arm, Allianz Technology, drives innovation and digitalization. The company's commitment to diversity and inclusion is also a key cultural aspect.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an "Expert" UX/UI Designer, indicating a senior-level position. It requires a deep understanding of design principles, extensive practical experience, and the ability to lead design initiatives, mentor others, and influence product strategy. The role is not just about execution but also about strategic thinking and problem-solving at a high level.

Reporting Structure: The Expert UX/UI Designer will likely report to a Design Manager, Head of UX/UI, or a Product Lead. They may also be expected to provide guidance and mentorship to junior designers on their team, fostering a collaborative and learning-oriented environment.

Operations Impact: The core impact of this role is on enhancing the user experience of Allianz's digital products, which directly influences customer satisfaction, retention, and acquisition. By creating intuitive and effective interfaces, the designer contributes to streamlined customer journeys, improved operational efficiency, and ultimately, the company's competitive edge in the digital marketplace. The integration of AI technologies also points towards driving future-facing product innovation.

Growth Opportunities:

• Leadership Development: Potential to move into a Lead UX/UI Designer, Design Manager, or Head of UX/UI role, overseeing larger teams and strategic design initiatives.
• Specialization: Opportunity to deepen expertise in specific areas such as AI-driven UX, accessibility design, or user research methodologies.
• Cross-Functional Mobility: Potential to transition into product management, UX strategy, or other related roles within the broader Allianz Technology organization.
• International Exposure: Given the mention of international travel, there could be opportunities to work on global projects or relocate to other Allianz offices worldwide.
• Continuous Learning: Access to extensive learning resources and programs to develop new skills and stay ahead of industry trends.

📝 Enhancement Note: The "Expert" title, coupled with the minimum experience requirement, clearly defines this as a senior individual contributor role with leadership potential. The emphasis on AI and global operations suggests significant opportunities for professional development in cutting-edge areas.

🌐 Work Environment

Office Type: Allianz Technology operates with a hybrid work model, indicating a blend of in-office collaboration and remote work. This suggests modern office spaces designed to foster teamwork and innovation when employees are on-site. Office Location(s): The primary location is Bangkok, Thailand. Allianz Technology has a global presence, with offices in over 20 countries, suggesting potential for international collaboration and exposure.

Workspace Context:

• The workspace is designed to support both individual focused work and collaborative team activities.
• Access to advanced UX/UI software and technology is a given, supporting the creation of sophisticated digital designs.
• The environment encourages interaction among designers, product managers, and engineers to facilitate seamless product development and problem-solving.
• The hybrid model allows for flexibility, catering to diverse working preferences while maintaining team cohesion.

Work Schedule: The role involves approximately 40 working hours per week. The hybrid work arrangement offers flexibility, allowing team members to balance their time between the office and remote work, facilitating effective workflow management and personal well-being.

📝 Enhancement Note: The hybrid model is a key feature of the work environment, emphasizing flexibility. The mention of an "on-site playroom and a myriad of exciting activities" suggests a company culture that prioritizes employee well-being and engagement beyond traditional work structures.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A review of your resume and portfolio to assess qualifications and experience alignment.
2. Hiring Manager Interview: A discussion with the hiring manager to delve deeper into your experience, design philosophy, and cultural fit. Expect questions about your approach to user-centered design and collaboration.
3. Portfolio Presentation & Technical Interview: A session where you will present select case studies from your portfolio, explaining your design process, challenges, and outcomes. This may also include technical questions related to UX/UI software, HTML/CSS/JavaScript, and responsive design.
4. Cross-Functional Interview: An interview with potential team members (e.g., product managers, engineers) to evaluate your collaboration skills and ability to work effectively in a cross-functional team.
5. Final Interview: Potentially with a senior leader to discuss strategic alignment and overall fit with Allianz's vision.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best demonstrate your expertise in end-to-end UX/UI design, user-centered methodology, and successful product launches, aligning with the responsibilities mentioned.
• Tell a Story: For each project, clearly articulate the problem, your role and process, the solutions you designed, the challenges you faced, and the measurable results achieved. Quantify impact whenever possible.
• Showcase Process: Include wireframes, user flows, prototypes, and final UI designs. Explain your decision-making rationale at each stage.
• Highlight Collaboration: If possible, demonstrate how you collaborated with engineers, product managers, or stakeholders.
• Tailor to Allianz: If you have experience in the insurance or financial services industry, emphasize those projects. Also, consider how your understanding of AI could be relevant.

Challenge Preparation:

• Be prepared for a design exercise or a case study challenge. This might involve analyzing a given problem, sketching out solutions, or creating a brief prototype.
• Focus on demonstrating your problem-solving skills, your understanding of user needs, and your ability to articulate your design decisions clearly and concisely.
• Practice explaining your thought process aloud, as if you were presenting to a team.

📝 Enhancement Note: The interview process is structured to assess not only design skills but also collaboration, communication, and strategic thinking. A well-prepared portfolio presentation with clear narratives and quantifiable results is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design & Wireframing: Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, UXPin, Balsamiq, Adobe XD.
• Prototyping: InVision, Adobe XD, Figma (though not explicitly mentioned, it's a common industry standard).
• Collaboration & Project Management: Tools like Jira, Confluence, Asana, or Trello are likely used for workflow management and team collaboration.

Analytics & Reporting:

• Experience with analytics platforms such as Google Analytics, Adobe Analytics, or similar tools to understand user behavior and measure design impact.
• Familiarity with data visualization tools or dashboards for presenting insights.

CRM & Automation:

• While not a direct CRM role, understanding how UX/UI designs integrate with CRM systems (e.g., Salesforce, SAP) and marketing automation platforms to ensure cohesive customer journeys is beneficial.
• Awareness of how AI technologies can be integrated into user experiences, potentially interacting with backend systems.

📝 Enhancement Note: Proficiency in a wide array of UX/UI design and prototyping software is explicitly required. Familiarity with front-end technologies like HTML, JavaScript, and CSS is also essential for effective collaboration with development teams. The mention of AI implies an understanding of how design interfaces with emerging technologies.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and meeting user needs as the primary driver for all design decisions.
• Collaboration: Fostering a team-oriented environment where knowledge sharing, constructive feedback, and mutual support are paramount.
• Innovation: Encouraging creative thinking and the exploration of new technologies and design approaches, including AI, to drive product advancement.
• Excellence: Striving for high-quality design outcomes, meticulous attention to detail, and continuous improvement in processes and deliverables.
• Agility: Embracing flexible methodologies to adapt to changing requirements and deliver value iteratively.

Collaboration Style:

• Open communication and transparency in design processes and decision-making.
• Constructive critique and feedback sessions to refine designs and foster professional growth.
• Cross-functional teamwork, working closely with product, engineering, and business stakeholders to achieve shared goals.
• Proactive knowledge sharing, mentorship, and support among team members.

📝 Enhancement Note: Allianz's culture, as suggested by its D&I statement and focus on innovation, likely emphasizes an inclusive, collaborative, and forward-thinking environment. The emphasis on "delivery and empowerment" points towards a results-oriented culture that values individual contribution and growth.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Objectives: Effectively navigating the complexities of aligning user experience with business goals, technical constraints, and stakeholder expectations within a large corporate structure.
• Integrating Emerging Technologies: Staying ahead of the curve with rapidly evolving technologies like AI and effectively integrating them into user interfaces in a meaningful and user-friendly way.
• Global Consistency: Ensuring a consistent and high-quality user experience across diverse markets and cultural contexts, especially given Allianz's international presence.
• Cross-Functional Alignment: Bridging communication gaps and ensuring seamless collaboration between design, engineering, product management, and other departments to achieve cohesive product development.

Learning & Development Opportunities:

• Advanced UX/UI Workshops: Access to specialized training in areas like advanced prototyping, user research methodologies, or interaction design patterns.
• AI in Design Training: Opportunities to deepen understanding and application of AI technologies within design workflows and product features.
• Cross-Disciplinary Learning: Exposure to product management, business strategy, and engineering principles to foster a holistic understanding of product development.
• Industry Conferences & Certifications: Support for attending leading UX/UI conferences and obtaining relevant certifications to stay current with industry trends.
• Mentorship Programs: Opportunities to be mentored by senior leaders or to mentor junior designers, enhancing leadership and communication skills.

📝 Enhancement Note: The challenges highlight the complexities of working in a large, global organization with a focus on innovation. The growth opportunities are substantial, particularly in areas like AI and leadership, reflecting Allianz's commitment to employee development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your process, compromise, and results).
• "How do you stay updated on emerging UX/UI trends, particularly in areas like AI? Can you give an example of how you've applied a new trend in a project?" (Showcase your proactive learning and practical application).
• "Walk us through your process for designing a complex feature from initial concept to a high-fidelity prototype. What tools do you use, and how do you validate your designs?" (Demonstrate your end-to-end design workflow and user-centric approach).

Company & Culture Questions:

• "What interests you about working for Allianz, particularly within Allianz Technology and the insurance sector?" (Research Allianz's mission, values, and recent innovations).
• "How do you approach collaboration with engineers and product managers? What are your strategies for ensuring effective communication and buy-in for your design decisions?" (Highlight your teamwork and stakeholder management skills).
• "How would you approach designing for a global audience with diverse cultural backgrounds and technological access?" (Showcase your understanding of localization and accessibility).

Portfolio Presentation Strategy:

• Structure is Key: For each case study, clearly outline the problem statement, your role, the target audience, your process (research, ideation, design, testing), key design decisions, challenges, and the final outcomes (quantified impact if possible).
• Visual Storytelling: Use high-quality visuals of your wireframes, prototypes, and final designs. Annotate key elements to explain your design choices.
• Focus on Impact: Emphasize how your designs solved user problems, met business objectives, and delivered tangible results. Use metrics where available.
• Be Prepared for Questions: Anticipate questions about your design choices, alternative solutions you considered, and how you handled feedback or criticism.

📝 Enhancement Note: Interview preparation should focus on articulating your design process, demonstrating problem-solving skills through concrete examples, and showcasing your ability to collaborate and adapt within a large, innovative organization. Your portfolio is your primary tool to validate your claims.

📌 Application Steps

To apply for this Expert UX/UI Designer position:

• Submit your application through the provided link on the Allianz careers website.
• Portfolio Preparation: Curate 2-3 of your most impactful UX/UI design projects. Ensure each project clearly outlines the problem, your role, your design process (including wireframes, prototypes, and final UI), challenges, and measurable outcomes. Tailor your selection to highlight experience relevant to digital products, user-centered design, and potentially AI integration.
• Resume Optimization: Update your resume to prominently feature keywords from the job description, such as "UX Design," "UI Design," "Interaction Design," "Information Architecture," "Wireframing," "Prototyping," "User-Centered Design," and specific software proficiency (e.g., Sketch, Adobe Creative Suite, InVision). Quantify your achievements with metrics where possible.
• Interview Practice: Rehearse your portfolio presentation, focusing on storytelling and clearly articulating your design rationale and impact. Prepare answers to common UX/UI interview questions, including behavioral and situational scenarios. Practice explaining your thought process for design challenges.
• Company Research: Familiarize yourself with Allianz's mission, values, recent digital initiatives, and the role of Allianz Technology. Understand their commitment to diversity, inclusion, and innovation, as well as their position in the insurance and financial services industry.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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