Expert UX/UI Designer

📍 Job Overview

Job Title: Expert UX/UI Designer Company: Allianz Insurance Location: Bangkok, Thailand Job Type: Full-Time Category: IT & Tech Engineering / Creative & Media / Art & Design / Software Date Posted: 2025-10-09 Experience Level: 5-10 Years Remote Status: Hybrid

🚀 Role Summary

• This role is central to shaping the user experience of digital products, demanding a deep understanding of user-centered design principles and a strong ability to translate complex business needs into intuitive interfaces.
• The Expert UX/UI Designer will be instrumental in the end-to-end product development cycle, from initial concept and wireframing to final prototyping and user testing, ensuring a cohesive and engaging user journey.
• A key focus will be on collaboration with cross-functional teams, including product managers, developers, and stakeholders, to ensure design solutions align with business objectives and technical feasibility.
• The position requires a proactive, agile, and detail-oriented individual passionate about staying ahead of emerging UX/UI trends and applying them to create impactful digital solutions for a global insurance leader.

📝 Enhancement Note: Based on the "Expert" title and the 5-7 years of experience requirement, this role is likely a mid-to-senior level position within the UX/UI discipline, implying a significant level of autonomy and responsibility for driving design strategy and execution. The emphasis on "connecting the dots between business needs, innovation and good design" suggests a strategic component beyond pure execution.

📈 Primary Responsibilities

• Conceptualize, design, and deliver intuitive user experiences through wireframes, mockups, and interactive prototypes for web, mobile, and software applications.
• Conduct user research, usability testing, and gather feedback to inform design decisions and iterate on solutions, ensuring a strong user-centered approach.
• Develop and maintain comprehensive information architecture documents, including site maps, content diagrams, content maps, and wireframe layouts.
• Collaborate closely with product managers, engineers, and business stakeholders to define project requirements, translate functional specifications into user-friendly interfaces, and ensure design feasibility.
• Participate actively in client meetings, internal planning sessions, and weekly status updates, effectively communicating design concepts, progress, and rationale.
• Stay abreast of the latest UX/UI trends, technologies, and best practices, and proactively share knowledge and insights with the team and clients.
• Contribute to the development and refinement of design systems and style guides to ensure consistency and scalability across digital products.
• Potentially contribute to the exploration and integration of AI technologies within user interfaces to enhance user experience and operational efficiency.

📝 Enhancement Note: The inclusion of "Translating concepts into wireframes and mockups that lead to intuitive user experiences" and "Facilitate client’s product visions by researching, conceiving, wire framing, sketching, prototyping, and mocking up user experiences for digital products" indicates a strong emphasis on the entire design process, from ideation to detailed design. The mention of "working with internal and client team to design and build user-friendly interfaces based on functional specifications" highlights the collaborative and requirement-driven nature of the role.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Design, Human-Computer Interaction, or a related field.

Experience: A minimum of 5-7 years of hands-on UX/UI design experience, with a proven track record of successfully launching web, mobile, and/or software applications through the entire product development lifecycle.

Required Skills:

• User Experience (UX) Design: Deep understanding of user-centered design principles, user research methodologies, and usability testing.
• User Interface (UI) Design: Proficiency in creating visually appealing, functional, and consistent interfaces across various platforms.
• Interaction Design: Ability to design intuitive and engaging user flows and interactions.
• Information Architecture (IA): Expertise in structuring content and navigation for optimal usability, including creating site maps, content diagrams, and wireframe layouts.
• Wireframing & Prototyping: Skilled in using tools to create low-fidelity wireframes and high-fidelity interactive prototypes.
• UX/UI Software Proficiency: Expert-level command of industry-standard tools such as Sketch, Adobe Creative Suite (Photoshop, Illustrator, XD), InVision, UXPin, Balsamiq.
• Front-End Fundamentals: Familiarity with HTML, JavaScript, and CSS to understand design implementation constraints and possibilities.
• Responsive & Mobile Design: Fluent in designing for responsive layouts and mobile/tablet UI/UX.
• Agile Methodologies: Experience working within agile development environments.
• Communication & Collaboration: Excellent command of spoken and written English, with strong interpersonal skills for effective collaboration with diverse teams and clients.
• Detail Orientation: An obsessive eye for detail and commitment to design quality.

Preferred Skills:

• Basic knowledge of AI technologies, principles, and their practical application in UX/UI design.
• Experience with data analysis and leveraging insights for design optimization.
• Familiarity with design system implementation and management.
• Experience in the financial services or insurance industry.

📝 Enhancement Note: The requirement for "at least 5-7 years of UX design experience (and the portfolio to prove it)" alongside "Expertise in UX/UI software such as Sketch, Adobe Creative Suite, InVision, UXPin, Balsamiq, Adobe XD is a must" clearly delineates the experience and tool proficiency expected for this expert-level role. The mention of "Familiar with HTML, JavaScript, and CSS design capabilities" and "Fluent in responsive design, mobile/tablet UI UX" indicates a need for practical understanding of front-end development and cross-platform design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a minimum of 5-7 years of UX/UI design experience, demonstrating expertise across the entire product development lifecycle for successfully launched web, mobile, and/or software applications.
• Portfolio pieces should highlight a deep understanding of user-centered design principles, problem-solving capabilities, and the ability to translate complex user needs into intuitive and effective design solutions.
• Demonstrate proficiency in creating detailed wireframes, interactive prototypes, and high-fidelity mockups, clearly illustrating the design process and rationale behind key decisions.
• Include case studies that showcase the ability to conduct user research, perform usability testing, and iterate on designs based on feedback and data.
• Showcase experience with information architecture, including site maps, content diagrams, and user flows.

Process Documentation:

• Examples of information architecture documents: content diagrams, content maps, comprehensive diagrams, and static prototypes.
• Case studies that detail the process of conceiving, wire-framing, sketching, prototyping, and mocking up user experiences for digital products.
• Documentation that illustrates collaboration with client and project teams during information architecture and interface development processes.

📝 Enhancement Note: The explicit requirement for "at least 5-7 years of UX design experience (and the portfolio to prove it) as a key, hands-on interaction/visual designer of a UI/UX through the product development cycle of successfully launched web, mobile, and/or software applications" directly informs the portfolio expectations. Candidates must be prepared to present a diverse range of projects that clearly articulate their journey from concept to launch, emphasizing their contribution and impact.

💵 Compensation & Benefits

Salary Range: The estimated salary range for an Expert UX/UI Designer in Bangkok, Thailand, with 5-10 years of experience, typically falls between ฿1,200,000 - ฿2,000,000 per year (approximately $33,000 - $55,000 USD, subject to exchange rates). This range is based on industry benchmarks for senior design roles in major metropolitan areas in Southeast Asia, considering the cost of living and the specialized skill set required.

Benefits:

• Performance-Based Rewards: Company bonus scheme to recognize and reward individual and team achievements.
• Long-Term Financial Security: Pension plan to support retirement planning.
• Ownership & Investment: Employee shares program, offering a stake in the company's success.
• Cost Savings: Multiple employee discounts on Allianz products and services, as well as partner offerings.
• Work-Life Balance:
  • Hybrid work model, balancing in-office collaboration with remote flexibility.
  • Flexible working arrangements to accommodate personal needs.
  • Comprehensive health insurance for employees and their loved ones.
  • Parental leave benefits to support new parents.
• Professional Development:
  • Access to lifelong learning opportunities through digital learning programs and over 10,000 on-demand learning resources.
  • International career mobility possibilities.
• Work Environment Support:
  • Work-from-home allowance to support remote work setups.
  • Premium gym membership to encourage health and well-being.
  • On-site playroom and various activities for relaxation and community building.

Working Hours: The standard working hours are approximately 40 hours per week, with a hybrid model that allows for flexibility in balancing in-office and remote work.

📝 Enhancement Note: Salary estimates for Bangkok, Thailand, were researched using aggregate data from global compensation platforms and local job market insights for senior UX/UI design roles. The indicated range reflects the "Expert" level, the specified experience (5-7 years minimum), and the cost of living in a major Southeast Asian capital. The benefits listed are directly extracted from the provided "What we offer" section, emphasizing the comprehensive package.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Insurance Technology) Company Size: Allianz Technology is part of the larger Allianz Group, a global leader in insurance and financial services. Allianz Technology itself employs over 11,000 people in more than 20 countries, indicating a large, established, and globally distributed IT organization. Founded: The Allianz Group was founded in 1890, with Allianz Technology operating as its global IT service provider. This long history suggests a stable and experienced corporate environment.

Team Structure:

• The UX/UI Designer will be part of Allianz Technology, the group's IT arm responsible for digital transformation and IT solutions.
• The team structure likely involves close collaboration with product managers, software engineers, business analysts, and other IT professionals.
• Reporting lines will likely be within an IT or Digital Transformation department, with potential for project-based reporting to specific business units or client teams.
• Cross-functional collaboration is a core aspect, as the role involves working with various internal and client teams to deliver cohesive digital products.

Methodology:

• Allianz Technology focuses on running, optimizing, transforming, and innovating infrastructure, applications, and services. This implies a data-driven approach to operations and continuous improvement.
• Design processes are expected to be agile and user-centered, aligning with modern software development practices and the need for rapid iteration.
• Emphasis on digital transformation and co-creating the best customer experience suggests a forward-thinking and customer-centric operational methodology.
• The company culture promotes innovation, delivery, and empowerment, encouraging proactive contributions and problem-solving.

Company Website: https://careers.allianz.com/global/en

📝 Enhancement Note: The company description highlights Allianz Technology's role as the "global IT service provider" for Allianz, responsible for "digitalization" and delivering "end-to-end IT solutions." This context frames the UX/UI Designer role as critical to the company's strategic digital initiatives and customer experience enhancement efforts, particularly within the insurance sector. The mention of "running, optimizing, transform, and innovate" suggests a culture that values efficiency, continuous improvement, and forward-thinking solutions.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an "Expert UX/UI Designer," indicating a senior level of expertise. It suggests a candidate who can not only execute designs but also influence design strategy, mentor junior designers, and contribute to the overall UX/UI vision for digital products. The scope extends beyond individual tasks to impacting the product development cycle and user experience outcomes.

Reporting Structure: The designer will likely report into a manager or lead within the Allianz Technology IT or Digital Transformation division. Collaboration will be extensive, involving regular interaction with product owners, project managers, development teams, and potentially business stakeholders across different Allianz entities.

Operations Impact: The UX/UI Designer's work directly impacts customer acquisition, retention, and satisfaction by creating intuitive and engaging digital experiences. This role is crucial for translating the company's insurance and financial services offerings into user-friendly digital platforms, thereby driving customer engagement, streamlining processes, and contributing to the group's overall digitalization goals and market competitiveness. A focus on AI technologies also points towards innovation and future-proofing of digital solutions.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like interaction design, information architecture, user research, or emerging technologies like AI in UX.
• Leadership Development: Transition into Lead UX/UI Designer roles, mentoring teams, and owning larger design initiatives or entire product portfolios.
• Cross-Functional Mobility: Move into related roles such as Product Management, UX Strategy, or Service Design, leveraging design thinking and user advocacy skills.
• Global Exposure: Opportunities to work on international projects, collaborate with diverse teams across different regions, and gain experience in global design standards and practices.
• Continuous Learning: Access to extensive digital learning programs and resources to stay current with industry trends and acquire new skills.

📝 Enhancement Note: The "Expert" title, combined with the 5-7 years of experience, suggests a role that goes beyond execution to include mentorship, strategic input, and potentially leading smaller design initiatives. The company's focus on digitalization and innovation implies that growth opportunities will likely involve working on cutting-edge projects and contributing to the evolution of Allianz's digital presence.

🌐 Work Environment

Office Type: The company offers a hybrid work model, indicating a blend of on-site and remote work. This suggests a modern office environment designed to facilitate collaboration and focused work, alongside the flexibility of working from home. Office Location(s): The primary location is Bangkok, Thailand. Allianz Technology has offices in over 20 countries, indicating potential for international collaboration and exposure.

Workspace Context:

• The office environment is likely structured to support collaboration, with meeting rooms, co-working spaces, and potentially dedicated design studios.
• Access to necessary operations tools and technology, including high-performance workstations and relevant software licenses, is expected.
• Opportunities for regular interaction with the operations team, IT professionals, and business stakeholders will be frequent, fostering a dynamic and interconnected work environment.
• The provision of a work-from-home allowance and premium gym membership underscores a commitment to employee well-being and flexibility.

Work Schedule: The standard working hours are approximately 40 hours per week, with a hybrid model allowing for flexibility. This structure supports the need for focused design work, collaborative sessions, and the management of ongoing operations and project timelines.

📝 Enhancement Note: The explicit mention of a "hybrid work model" and a "work-from-home allowance" directly informs the work environment description. The context of Allianz Technology being a global IT service provider suggests a structured, professional, and technologically advanced workspace designed for collaboration and innovation.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: Application review, focusing on resume and portfolio alignment with the "Expert UX/UI Designer" requirements. Candidates with a strong portfolio demonstrating 5-7+ years of experience and relevant tool proficiency will be shortlisted.
2. Technical/Portfolio Review: An in-depth discussion with hiring managers or senior designers to review the candidate's portfolio. Expect to walk through 2-3 key projects, explaining your design process, user-centered approach, challenges faced, and the impact of your solutions.
3. Skills Assessment/Case Study: A practical exercise or case study, potentially involving designing a solution for a given problem within a set timeframe. This will assess problem-solving skills, design thinking, and ability to apply UX/UI principles under pressure.
4. Team/Stakeholder Interviews: Meetings with potential team members and cross-functional stakeholders (e.g., product managers, developers) to assess collaboration style, communication skills, and cultural fit.
5. Final Interview: A concluding interview with senior leadership, focusing on strategic thinking, leadership potential, and alignment with Allianz's values and long-term vision.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 of your strongest, most relevant projects that demonstrate a range of skills and impact. Prioritize projects launched by your "key, hands-on interaction/visual designer" role.
• Tell a Story: For each project, clearly articulate the problem, your role, the design process (research, ideation, wireframing, prototyping, testing, iteration), key decisions, and quantifiable outcomes/impact.
• Highlight User-Centricity: Emphasize how user needs and data informed your design choices. Showcase research methods and how feedback was incorporated.
• Showcase Tools: Clearly state the tools used (Sketch, Adobe Creative Suite, InVision, etc.) and your level of expertise.
• Demonstrate IA Skills: Include examples of site maps, user flows, or information architecture diagrams.
• Prepare for Technical Questions: Be ready to discuss front-end considerations (HTML, CSS, JS) and responsive design principles.
• Consider AI Integration: If you have relevant experience, be prepared to discuss how you've considered or integrated AI in design.

Challenge Preparation:

• Understand the Business Context: Research Allianz's business, its products (insurance, financial services), and its target audience.
• Practice Problem-Solving: Anticipate UX challenges related to financial services, data security, user trust, or complex information presentation.
• Focus on Process: Be prepared to articulate your approach to problem-solving, not just the final solution. Explain your rationale and how you would gather requirements.
• Time Management: If given a timed exercise, practice working efficiently and prioritizing tasks.
• Presentation Skills: Prepare to present your findings and solutions clearly and concisely, anticipating potential questions.

📝 Enhancement Note: The interview process is outlined based on typical structures for senior/expert roles in multinational tech companies. The emphasis on portfolio review, case studies, and cross-functional interviews is standard. Specific advice is tailored to highlight the required "5-7 years of UX design experience" and the need to demonstrate end-to-end product development cycle involvement.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design Software: Expert proficiency required in:
  • Sketch
  • Adobe Creative Suite (Photoshop, Illustrator, Adobe XD)
  • InVision
  • UXPin
  • Balsamiq
• Prototyping Tools: InVision, Adobe XD, or similar for interactive prototypes.
• Information Architecture Tools: Tools for creating site maps, user flows, wireframes (e.g., Miro, Lucidchart, Balsamiq).

Analytics & Reporting:

• While not explicitly listed as a primary requirement, familiarity with analytics tools (e.g., Google Analytics, Adobe Analytics) and data visualization platforms can be beneficial for understanding user behavior and measuring design impact.

CRM & Automation:

• No specific CRM or automation tools are mentioned for this role, but understanding how UX/UI designs integrate with backend systems and customer management platforms is advantageous.

Front-End Technologies:

• Familiarity: HTML, JavaScript, CSS (understanding of their capabilities and limitations for design implementation).
• Awareness: Responsive design principles, mobile/tablet UI/UX best practices.

Emerging Technologies:

• Basic Knowledge: AI technologies, principles, and their practical use in UX/UI.

📝 Enhancement Note: The "must-have" list of UX/UI software (Sketch, Adobe Creative Suite, InVision, UXPin, Balsamiq, Adobe XD) is directly extracted and organized. The addition of "Familiarity with HTML, JavaScript, and CSS" and "Fluent in responsive design, mobile/tablet UI UX" are critical technical skills for a designer to effectively collaborate with developers and ensure feasible, modern designs. The mention of "Basic knowledge of AI technologies" is also highlighted as a key differentiator.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep-seated commitment to understanding and prioritizing user needs, ensuring that all design decisions are driven by user experience best practices.
• Collaboration: A strong emphasis on teamwork, open communication, and mutual support among colleagues, fostering a positive and productive work environment.
• Innovation & Agility: A proactive approach to embracing new trends, technologies (including AI), and methodologies to drive continuous improvement and deliver cutting-edge digital solutions.
• Quality & Detail: An obsessive attention to detail, ensuring high standards of design quality, consistency, and execution across all projects.
• Empowerment & Ownership: Encouraging individuals to take initiative, own their work, and contribute meaningfully to the team's and company's success.

Collaboration Style:

• Cross-Functional Integration: Designers work closely with product managers, developers, QA testers, and business stakeholders, requiring strong communication and negotiation skills to align diverse perspectives.
• Feedback Exchange: An open culture for giving and receiving constructive feedback on designs and processes, fostering continuous learning and improvement.
• Knowledge Sharing: Encouraging team members to share expertise, insights on UX/UI trends, and best practices, particularly related to new technologies like AI.

📝 Enhancement Note: The company's stated values of "innovation, delivery and empowerment are fostered" and the D&I statement indicating a welcome to "all people" suggest a culture that values forward-thinking, results-driven work, and an inclusive environment. These are interpreted into operational values relevant to a designer's daily work and decision-making.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating complex insurance/financial services requirements into user-friendly designs that also meet business objectives and technical constraints.
• Keeping Pace with Rapid Technological Advancements: Integrating emerging technologies like AI into UX/UI design while ensuring ethical considerations and user trust are maintained.
• Global Consistency vs. Local Adaptation: Designing experiences that are globally consistent yet sensitive to regional user preferences and regulatory environments.
• Driving Design Adoption: Advocating for user-centered design principles and ensuring their consistent application across diverse projects and teams within a large organization.
• Managing Stakeholder Expectations: Effectively communicating design rationale and managing feedback from various stakeholders with potentially differing priorities.

Learning & Development Opportunities:

• Specialized UX/UI Training: Access to advanced courses and workshops in areas like interaction design, user research, accessibility, and inclusive design.
• AI in Design Workshops: Opportunities to learn about the application of AI in UX/UI, including generative design tools and personalized user experiences.
• Industry Conferences & Certifications: Support for attending relevant UX/UI conferences and pursuing professional certifications.
• Mentorship Programs: Access to senior designers and leaders for guidance, career advice, and skill development.
• Cross-departmental Projects: Opportunities to collaborate on projects with other departments, broadening understanding of the business and diverse operational challenges.

📝 Enhancement Note: Challenges are inferred from the role's seniority, industry (insurance/finance), and the mention of AI. Growth opportunities are aligned with typical career paths for senior designers in large, global corporations, emphasizing continuous learning and specialization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on your process, communication, and ability to find compromises.)
• "How do you stay current with emerging UX/UI trends, particularly in areas like AI? Can you give an example of how you've applied a new trend or technology in a project?" (Highlight your proactive learning and practical application.)
• "Walk us through your process for designing a complex feature from concept to launch. What were the key user problems you solved, and how did you measure success?" (Be ready to present a detailed case study from your portfolio.)

Company & Culture Questions:

• "What do you know about Allianz and Allianz Technology, and why are you interested in working here, specifically in this UX/UI role?" (Research the company's mission, values, and recent digital initiatives.)
• "How do you approach collaboration with developers and product managers? Describe a challenging collaboration and how you navigated it." (Showcase your teamwork and communication skills.)
• "How do you ensure your designs are inclusive and accessible? How would you approach designing for a diverse global user base?" (Demonstrate your understanding of accessibility and cultural sensitivity.)

Portfolio Presentation Strategy:

• Structure is Key: For each project, present: Problem Statement, Your Role, Target Audience, Design Process (Research, Ideation, Wireframing, Prototyping, Testing, Iteration), Key Design Decisions & Rationale, Outcomes/Impact (quantifiable metrics if possible), and Lessons Learned.
• Focus on Impact: Clearly articulate the value your design brought – improved user satisfaction, increased conversion rates, reduced support tickets, etc.
• Be Concise and Engaging: Practice your presentation to fit within the allotted time, using visuals effectively and speaking clearly. Avoid jargon where possible, or explain it.
• Prepare for Deep Dives: Be ready to answer detailed questions about any aspect of your projects, including tool choices, research methods, and trade-offs made.
• Demonstrate AI Awareness: If applicable, be prepared to discuss how you've considered or integrated AI in your designs or how you might approach it for Allianz's products.

📝 Enhancement Note: Interview preparation advice is tailored to the "Expert" level and the specific industry. Questions focus on strategic thinking, problem-solving, collaboration, and the ability to articulate a comprehensive design process, directly addressing the core responsibilities and qualifications.

📌 Application Steps

To apply for this Expert UX/UI Designer position at Allianz Insurance:

• Submit your application through the provided careers portal link.
• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your 5-7+ years of experience, expertise in required UX/UI software (Sketch, Adobe Suite, InVision, etc.), and successful product launches. Focus on projects demonstrating end-to-end design process and user-centered methodologies.
• Resume Optimization: Clearly articulate your responsibilities and achievements in previous roles, using keywords from the job description (e.g., Information Architecture, Wireframing, Prototyping, User-Centered Design, Responsive Design, AI technologies). Quantify your impact wherever possible.
• Interview Preparation: Thoroughly review your portfolio and prepare to present 2-3 key case studies, detailing your process, challenges, and outcomes. Practice answering common UX/UI interview questions and be ready to discuss your approach to problem-solving and collaboration. Research Allianz's digital presence and recent initiatives.
• Company Research: Understand Allianz's mission, values, and its position in the insurance and financial services market. Familiarize yourself with Allianz Technology's role in digital transformation and its global operations. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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