Experienced UX Designer

📍 Job Overview

Job Title: Experienced UX Designer

Company: ESET

Location: Bratislava, Slovakia

Job Type: Full-time

Category: User Experience (UX) Design / Product Design

Date Posted: January 20, 2026

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Lead and own the design of user experiences for complex digital products and services within a global software company.

• Drive end-to-end design execution, from research and ideation through validation and iteration, ensuring a consistent and high-quality user experience across ESET's business ecosystem.

• Collaborate extensively with cross-functional stakeholders, including product management, engineering, marketing, and business leadership, to translate user needs and business goals into intuitive design solutions.

• Contribute to the broader UX strategy, processes, and best practices within the User Experience team, fostering a culture of innovation and continuous improvement.

📝 Enhancement Note: This role is a maternity leave cover, indicating a potentially temporary engagement with the possibility of extension or conversion, depending on business needs and candidate performance. The emphasis on "senior member" and "lead and own" suggests a significant level of autonomy and responsibility, requiring a candidate who can operate independently and influence design direction.

📈 Primary Responsibilities

• Spearhead the design of complex user journeys and flows, ensuring seamless and optimal end-to-end experiences across multiple touchpoints for ESET's diverse user base.

• Drive collaborative design iterations with cross-functional stakeholders, effectively influencing decisions and ensuring alignment on user-centric design principles and product strategy.

• Plan and conduct rigorous design validation through usability testing, data analysis, and user feedback, translating insights into actionable improvements for product enhancements.

• Actively contribute to and help shape broader UX initiatives, including the refinement of design processes, implementation of new methodologies, and establishment of team best practices.

• Translate technical concepts and complex software functionalities into clear, intuitive, and visually compelling user interfaces and interaction designs.

• Maintain and evolve design patterns and usability standards across ESET's business products and services to ensure consistency and quality.

• Engage in UX research activities to understand user needs, behaviors, and pain points, informing design decisions and product roadmaps.

• Present design concepts, research findings, and usability recommendations to various audiences, including technical teams, product managers, and executive leadership.

📝 Enhancement Note: The responsibilities highlight a strong focus on end-to-end design ownership and stakeholder management, emphasizing the need for a candidate who can not only design but also strategically influence product direction and champion user-centered design principles across the organization. The "Business ecosystem" context suggests a focus on B2B products.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• UX Design Expertise: Deep understanding of user-centered design principles, interaction design, information architecture, and visual design.

• Design Process Proficiency: Mastery of the end-to-end design lifecycle, including user research, wireframing, prototyping, usability testing, and iteration.

• Stakeholder Collaboration: Exceptional ability to collaborate effectively with product management, engineering, marketing, and business leaders, influencing decisions and driving alignment.

• Analytical & Problem-Solving Skills: Strong ability to analyze complex problems, interpret user data and analytics, and develop creative, effective design solutions.

• Communication & Presentation Skills: Excellent verbal and written communication skills, with the ability to articulate design rationale, present concepts clearly, and tailor messaging to diverse audiences.

• Technical Aptitude: Ability to quickly understand technical topics and translate them into user-friendly design elements.

• Proactive Attitude: A demonstrable "can-do" attitude, taking initiative and ownership of design challenges.

• Fluent English: Proficiency in both written and spoken English.

Preferred Skills:

• B2B Product Experience: Prior experience designing for Business-to-Business (B2B) software products and understanding their unique user needs and workflows.

• Service Design: Experience or understanding of Service Design principles and methodologies, particularly in relation to integrated product and service offerings.

• Usability Testing & Analytics: Hands-on experience conducting usability tests and leveraging user analytics to drive design improvements.

• Design Systems: Familiarity with creating or working within established design systems to ensure consistency and scalability.

📝 Enhancement Note: The "at least 5-6 years" requirement, coupled with "lead and own" responsibilities, positions this role as a Senior UX Designer, requiring a candidate who can operate with significant autonomy and mentor junior team members if applicable. The preference for B2B experience is crucial given the mention of ESET's business ecosystem.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Process Showcase: Demonstrate a clear and comprehensive design process, highlighting how you approach problem-solving from initial concept to final execution.

• User Journey Mapping: Include examples of detailed user journey maps, user flows, and conceptual models that illustrate your understanding of user interactions and system navigation.

• Wireframing & Prototyping: Showcase your proficiency in creating low-fidelity wireframes and interactive prototypes to communicate design intent and test user flows.

• Visual Design & UI Elements: Present examples of polished user interfaces and design elements, demonstrating your aesthetic sensibility and attention to detail.

• Research & Validation Artifacts: Include evidence of user research methodologies used, usability testing reports, and how insights were translated into design iterations.

• Impact & Contribution: Clearly articulate your specific role and contribution to projects, especially for commercial or group efforts, quantifying impact where possible.

Process Documentation:

• Evidence of creating and maintaining design documentation, including style guides, design specifications, and interaction guidelines.

• Examples of how you have contributed to or influenced design process improvements within a team setting.

• Documentation demonstrating how you align designs with technical constraints and business objectives.

📝 Enhancement Note: The emphasis on "sketches, storyboards, scenarios, navigation flows, conceptual models" and "reasoning or process behind" strongly suggests that ESET values the ideation and strategic thinking phases of design as much as, if not more than, the final visual output. Candidates should prepare a portfolio that deeply illustrates their thought process and problem-solving methodology.

💵 Compensation & Benefits

Salary Range:

• The base wage component (brutto) starts from 3,700 EUR per month.

• Note: The final basic wage can be increased accordingly based on the selected candidate's individual skills and experience.

Benefits:

• Performance Bonus: Financial bonus paid twice a year, up to 15% of the base salary during the evaluation period (typically 6 months).

• Health & Well-being: BenefitPlus, comprehensive healthcare (check-ups/annual programs), Multisport card, Travel card ("električenka"), Supplementary pension saving, Sick days.

• Family Support: Marriage allowance, Childbirth allowance, Parental contribution, ESET family events (Family day, St. Nicholas).

• Office Perks: Refreshments (fruits, coffee, soft drinks), "Let's get together" breakfast, Activity room, Quiet room, ESET events (Žranica, Christmas party), teambuildings.

• Loyalty & Recognition: Loyalty allowance, Loyalty extra days off, Loyalty cake, Loyalty glass award, Refer a friend program, Christmas presents, Discounts from external providers.

Working Hours:

• Full-time position, typically 40 hours per week.

📝 Enhancement Note: The base salary of 3,700 EUR gross per month for a Senior UX Designer in Bratislava is competitive, but the potential for increases based on skills and experience, along with a significant performance bonus, offers considerable upside. The extensive list of benefits, particularly those related to health, family, and employee well-being, indicates a strong focus on employee satisfaction and retention.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity / Software Development. ESET is a global leader in cybersecurity, developing advanced security solutions that protect millions of users and businesses worldwide.

Company Size: ESET is a well-established global company with a significant employee base, indicating a structured yet dynamic work environment with opportunities for professional development.

Founded: ESET was founded in 1992, giving it a long history and deep expertise in the cybersecurity market, which translates into a culture of innovation and resilience.

Team Structure:

• The role is within the global User Experience Team at ESET headquarters in Bratislava.

• This team likely comprises UX designers, UI designers, UX researchers, and potentially service designers, working collaboratively.

Methodology:

• Data-Driven Design: Emphasis on using user research, usability testing, and analytics to inform design decisions and validate solutions.

• Agile Development Integration: Design processes are likely integrated within agile development sprints, requiring close collaboration with engineering teams.

• Cross-functional Collaboration: A strong emphasis on working with diverse stakeholders to ensure product success and alignment with business objectives.

• User-Centricity: A core philosophy of prioritizing the user experience across all products and services.

Company Website: https://www.eset.com/

📝 Enhancement Note: ESET's long history in cybersecurity suggests a company culture that values expertise, innovation, and a commitment to protecting users. The emphasis on a "global" team and "business customers" points towards a professional, results-oriented environment with a focus on enterprise-level solutions.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as an "Experienced UX Designer," implying a Senior level. Candidates are expected to lead design initiatives, mentor where appropriate, and contribute strategically to UX processes and product direction. The maternity leave cover nature might influence the immediate career trajectory, but the responsibilities suggest a path toward more significant design leadership or specialized UX roles within ESET.

Reporting Structure: The designer will report to a member of the User Experience leadership team and will collaborate extensively with Product Managers, Solution Architects, and Engineering teams across various product lines. This structure allows for broad exposure to different facets of product development.

Operations Impact: The UX Designer's work directly impacts the usability, adoption, and customer satisfaction of ESET's security products and services, which are used by over 100 million users globally. Effective UX design contributes to customer retention, brand reputation, and ultimately, revenue generation by ensuring users can effectively utilize and benefit from ESET's solutions.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas such as B2B product design, service design, or advanced user research.

• Leadership: Potential to take on lead design roles for major product initiatives or mentor junior designers, developing leadership skills.

• Cross-functional Exposure: Gain extensive experience working with diverse teams and understanding the broader business context of a global cybersecurity company.

• Skill Development: Continuous learning opportunities through challenging projects, internal knowledge sharing, and potential external training or conferences.

📝 Enhancement Note: While this is a maternity leave cover, the "senior" designation and responsibilities indicate that ESET invests in experienced designers. The growth opportunities are tied to taking ownership, demonstrating leadership in design, and contributing to strategic UX initiatives, which are valuable regardless of the role's temporary nature.

🌐 Work Environment

Office Type: ESET's headquarters in Bratislava likely offers a modern, well-equipped office environment designed for collaboration and focused work. The mention of an "Activity room" and "Quiet room" suggests a commitment to employee comfort and diverse working needs.

Office Location(s): The primary location is Bratislava, Slovakia. However, the company is open to discussing possibilities in Košice (Slovakia), Prague (Czech Republic), or Brno (Czech Republic), indicating flexibility for the right candidate.

Workspace Context:

• Collaborative Spaces: The office environment is designed to foster collaboration, with shared spaces for team meetings, brainstorming sessions, and cross-functional discussions.

• Tools & Technology: Access to industry-standard design software, prototyping tools, and collaboration platforms necessary for effective UX design.

• Team Interaction: Frequent interaction with UX team members, product managers, engineers, and other stakeholders, enabling a dynamic and engaged work atmosphere.

Work Schedule: A full-time schedule (approximately 40 hours per week) is expected, with a hybrid work arrangement allowing for a balance between in-office collaboration and remote work flexibility. Specific in-office days may be negotiated.

📝 Enhancement Note: The hybrid work model, combined with the option for remote work from other ESET locations, signifies ESET's adaptability and trust in its employees. This flexibility can be highly beneficial for work-life balance, a key consideration for many experienced professionals.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and alignment with the role's requirements.

• Portfolio Presentation & Discussion: A session where you will present selected work samples, detailing your design process, rationale, and contributions. This is a critical stage to demonstrate your thinking and problem-solving abilities.

• Technical/Behavioral Interviews: Discussions focusing on your UX expertise, problem-solving skills, collaboration approach, and how you handle complex design challenges. Expect questions related to your experience with B2B products and service design.

• Stakeholder Interviews: Meetings with potential cross-functional collaborators (e.g., Product Management, Engineering leads) to assess communication, teamwork, and cultural fit.

• Final Interview: A concluding discussion, potentially with senior leadership, to finalize the decision.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best showcase your end-to-end design process, particularly those involving complex digital products or B2B solutions.

• Tell a Story: For each project, clearly articulate the problem, your role, your design process (sketches, flows, research, iterations), the solutions you devised, and the outcomes or impact.

• Highlight Process: Emphasize your thinking, ideation, and how you gathered insights and made design decisions. Don't just show final pixels; explain the "why" behind them.

• Quantify Impact: Whenever possible, use metrics or specific examples to demonstrate the positive impact of your design work (e.g., improved conversion rates, reduced support tickets, increased user satisfaction).

• Showcase B2B/Service Design: If you have relevant experience, prioritize projects that demonstrate your understanding of enterprise software or service design principles.

• Be Prepared for Questions: Anticipate questions about your design choices, how you handled constraints, and how you collaborated with teams.

Challenge Preparation:

• Design Thinking Exercise: Be prepared for a potential design challenge or case study that requires you to think through a problem, outline a process, and propose solutions. Focus on demonstrating your structured approach.

• Communication Practice: Rehearse explaining complex design concepts clearly and concisely. Practice articulating your design rationale and defending your choices.

• Company Research: Understand ESET's product suite, target audience (especially business customers), and its position in the cybersecurity market.

📝 Enhancement Note: The explicit instruction to "not send only shiny pixels without reasoning or process behind" is a crucial indicator of what ESET values. Candidates must prepare a portfolio and presentation that deeply showcases their strategic thinking and methodological rigor.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable given industry trends), Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP.

• User Research & Testing: UserTesting.com, Lookback, Maze, Hotjar, Google Analytics.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack.

Analytics & Reporting:

• Experience interpreting data from analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to inform design decisions.

CRM & Automation:

• While not directly a UX tool, understanding how UX integrates with CRM (e.g., Salesforce) and automation platforms (e.g., Marketo, HubSpot) can be beneficial in understanding the broader business context, especially for B2B products.

📝 Enhancement Note: While specific tools aren't listed, the role's nature implies proficiency in industry-standard UX design and prototyping software. Figma is now the dominant tool in many design teams, so familiarity with it is highly advantageous. The ability to leverage user data and analytics is also a key requirement.

👥 Team Culture & Values

Operations Values:

• Innovation & Excellence: A drive to push boundaries in cybersecurity and deliver world-class user experiences.

• User-Centricity: A deep commitment to understanding and serving the needs of ESET's diverse user base, from individuals to large corporations.

• Collaboration & Teamwork: Fostering an environment where diverse perspectives are valued, and cross-functional teams work together effectively.

• Data-Driven Decision Making: Utilizing insights from research and analytics to guide product development and design strategies.

• Continuous Improvement: A culture that encourages learning, adaptation, and refinement of processes and products.

Collaboration Style:

• Cross-Functional Integration: Seamless collaboration with Product Management, Engineering, Marketing, and other departments is essential for successful product delivery.

• Open Communication: Encouraging open dialogue, constructive feedback, and transparent sharing of ideas and challenges.

• Iterative Approach: Working in an iterative manner, embracing feedback and making continuous improvements to designs based on user input and business requirements.

📝 Enhancement Note: ESET's emphasis on protecting "more than 100 million users" and serving "business customers around the world" suggests a culture that values reliability, security, and a professional approach to design and development. The mention of "innovation" and "taking design... to a new level" indicates an openness to new ideas and continuous evolution.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Security Software: Designing intuitive user experiences for complex cybersecurity products that cater to both novice and expert users.

• Global User Base Diversity: Adapting designs to meet the needs and expectations of a diverse international user base with varying technical literacy and cultural backgrounds.

• Balancing User Needs with Business Goals: Effectively mediating between user desires for ease of use and the technical, security, and business objectives of the company.

• Maternity Leave Cover: Stepping into an existing project or team mid-stream and ensuring continuity and impact within a defined period.

Learning & Development Opportunities:

• Deep Dive into Cybersecurity: Gaining specialized knowledge within the cybersecurity domain, understanding threats, and how design can mitigate risks.

• B2B Product Design Mastery: Developing advanced skills in designing for enterprise clients, understanding their complex workflows and integration needs.

• Service Design Integration: Expanding expertise into service design, understanding the end-to-end customer journey beyond just the software interface.

• Leadership and Mentorship: Opportunities to lead design initiatives and potentially mentor junior designers, enhancing leadership capabilities.

📝 Enhancement Note: The challenges are inherent to working in a complex, global, and critical industry like cybersecurity. The growth opportunities are substantial, offering a chance to develop highly specialized skills and contribute to impactful projects within a reputable organization.

💡 Interview Preparation

Strategy Questions:

• Design Process Deep Dive: "Walk us through a complex digital product you designed from start to finish. What was the problem, your process, your role, the challenges, and the outcome?" (Focus on your methodology, research, iterations, and impact.)

• Stakeholder Management: "How do you handle disagreements with product managers or engineers regarding design decisions? Describe a time you had to influence stakeholders to adopt your design approach." (Highlight your communication, negotiation, and data-driven persuasion skills.)

• Problem Solving: "Imagine we need to design a new feature for our business security dashboard that helps users quickly identify critical threats. How would you approach this problem?" (Demonstrate your structured thinking, user empathy, and iterative design approach.)

Company & Culture Questions:

• "What interests you about ESET and our mission in cybersecurity?" (Showcase your research on the company and your alignment with their values.)

• "How do you see your UX approach contributing to ESET's goal of protecting over 100 million users?" (Connect your skills to the company's overarching objectives.)

Portfolio Presentation Strategy:

• Start with the "Why": Begin each project presentation by clearly stating the problem you were solving and the user needs you addressed.

• Showcase Your Thinking: Dedicate significant time to explaining your design process, including research methods, ideation techniques, user flows, wireframes, and prototypes. Use sketches and early concepts to show your thought progression.

• Highlight Collaboration: Explain how you worked with cross-functional teams, gathered feedback, and incorporated it into your designs.

• Quantify Results: Whenever possible, present metrics or qualitative feedback that demonstrate the success and impact of your design solutions.

• Be Concise and Engaging: Practice your presentation to ensure it flows well, stays within time limits, and keeps the audience engaged.

📝 Enhancement Note: The interview process heavily emphasizes the candidate's design process and ability to articulate their rationale. Candidates should prepare to "defend" their design choices with data, user insights, and clear reasoning, demonstrating strategic thinking beyond just aesthetic execution.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on ESET's careers portal.

• Portfolio Customization: Tailor your portfolio to highlight 3-5 of your most relevant projects, with a strong emphasis on complex digital products, B2B solutions, and your end-to-end design process. Clearly articulate your role in each project.

• Resume Optimization: Ensure your resume clearly outlines your 5-6+ years of UX experience, relevant education, and key skills, using keywords such as "UX Design," "User Experience," "Usability Testing," "B2B Products," and "Design Strategy."

• Interview Preparation: Practice articulating your design process, problem-solving methodologies, and stakeholder management skills. Prepare to present your portfolio confidently and answer scenario-based questions.

• Company Research: Familiarize yourself with ESET's product suite, mission, and target markets, particularly their business solutions. Understand their commitment to cybersecurity and user protection.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.