ESaaS - SFDC - Lightning UI & JavaScript Development

📍 Job Overview

Job Title: ESaaS - SFDC - Lightning UI & JavaScript Development

Company: Zensar

Location: Hyderabad, Telangana, India

Job Type: Full-Time

Category: Revenue Operations / Sales Operations / Technology Development

Date Posted: March 27, 2026

Experience Level: 10+ Years

Remote Status: On-site

🚀 Role Summary

• This is a senior-level Salesforce Developer role with a strong emphasis on leading development initiatives and optimizing the Salesforce ecosystem for enhanced business processes, particularly within the ESaaS (Enterprise Software as a Service) domain.

• The position requires deep expertise in Salesforce development, including advanced Apex, Lightning Web Components (LWC), and JavaScript, to build robust and scalable solutions.

• A significant focus will be placed on leveraging Salesforce administration skills, including Flows, to streamline operations and automate workflows, with a specific emphasis on the Certinia application.

• The role involves driving the implementation and ongoing optimization of Salesforce solutions, ensuring seamless integration with other enterprise systems through API development and middleware expertise.

📝 Enhancement Note: The job title "ESaaS - SFDC - Lightning UI & JavaScript Development" and the mention of "Certinia application" strongly indicate this role sits within a technology company focused on providing Enterprise Software as a Service, with Salesforce as the core CRM and Certinia (formerly FinancialForce) as a key component, likely for professional services automation (PSA) or ERP functions. The "10+ Years" experience level and "leadership role" in the description point to a senior or lead developer position.

📈 Primary Responsibilities

• Lead the design, development, testing, and deployment of custom Salesforce solutions using Apex, LWC, JavaScript, and other platform tools to meet complex business requirements.

• Administer and configure Salesforce to support business processes, including creating and managing custom objects, fields, workflows, validation rules, and sophisticated automation using Salesforce Flows.

• Develop and maintain integrations between Salesforce and other enterprise systems (e.g., ERP Cloud, middleware) utilizing REST/SOAP APIs, Platform Events, and other integration patterns.

• Collaborate closely with business stakeholders, product managers, and other development teams to gather requirements, translate them into technical specifications, and deliver high-quality solutions.

• Drive the adoption and optimization of the Certinia application (PSA/ERP Cloud) within Salesforce, ensuring alignment with Zensar's operational needs and providing technical guidance on its capabilities.

• Implement and manage CI/CD pipelines for Salesforce development using tools like Azure DevOps and Flosum, ensuring efficient code deployment and version control.

• Troubleshoot and resolve complex technical issues within the Salesforce platform, providing timely support and maintaining system stability.

• Mentor junior developers and administrators, fostering a culture of technical excellence and knowledge sharing within the Salesforce team.

📝 Enhancement Note: The explicit mention of "Certinia application," "PSA," and "ERP Cloud" alongside "Salesforce" suggests a primary focus on integrating and optimizing these specific platforms. The responsibilities will likely involve understanding the intricacies of professional services automation or ERP processes as managed through these tools on the Salesforce platform.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; or equivalent practical experience.

Experience: Minimum of 7 years of hands-on experience in Salesforce development and administration, with a demonstrated trajectory towards leadership or senior technical roles.

Required Skills:

• Salesforce Development: Expert-level proficiency in Apex (including Apex Triggers, Batch Apex, Schedule Apex), Lightning Web Components (LWC), and JavaScript.

• Salesforce Administration: In-depth knowledge of Salesforce configuration, including custom objects, fields, page layouts, validation rules, security settings, and advanced workflow automation using Salesforce Flows.

• Certinia Application Expertise: Significant experience with Certinia (formerly FinancialForce) PSA or ERP Cloud, including configuration, customization, and integration.

• API Integration: Strong understanding and practical experience with REST and SOAP APIs for integrating Salesforce with external systems.

• Platform Events & Middleware: Familiarity with Salesforce Platform Events and common middleware concepts for event-driven architecture.

• Version Control & CI/CD: Experience with version control systems (e.g., Git) and CI/CD tools (e.g., Azure DevOps, Flosum) for Salesforce development.

• Problem-Solving: Excellent analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues.

• Communication: Strong verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.

Preferred Skills:

• Salesforce Certifications (e.g., Platform Developer I/II, Administrator, Application Architect).

• Experience with Salesforce DX and VS Code for development.

• Familiarity with Agile/Scrum methodologies.

• Experience in the ESaaS (Enterprise Software as a Service) industry.

• Knowledge of other cloud platforms or ERP systems.

📝 Enhancement Note: The "10+ Years" experience level provided in the input data suggests that while 7 years is a strong baseline for "hands-on experience," the expectation for a lead role would align with a more seasoned professional. The AI-derived skills list is comprehensive and directly relevant to the role's technical demands.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Custom Development Examples: Showcase robust examples of custom Apex classes, triggers, and LWC development that solve specific business challenges, highlighting code quality and efficiency.

• Automation & Workflow Design: Present case studies demonstrating the successful implementation of complex automation using Salesforce Flows, detailing the business problem, the designed solution, and the resulting efficiency gains.

• Integration Projects: Include examples of integrations built using REST/SOAP APIs or Platform Events, illustrating how Salesforce was connected to other systems and the data synchronization achieved.

• Certinia Application Implementation/Configuration: If possible, provide examples of work done with Certinia PSA or ERP Cloud, demonstrating configuration or customization that improved operational processes.

• CI/CD & Version Control: Evidence of contributing to or managing CI/CD pipelines for Salesforce projects, showcasing familiarity with tools like Azure DevOps or Flosum and version control best practices.

Process Documentation:

• Workflow Design: Ability to document complex business processes and translate them into clear, actionable Salesforce configurations and development specifications.

• System Implementation Plans: Experience in creating and following structured plans for deploying new Salesforce features, integrations, or application updates, including testing and rollout strategies.

• Performance Analysis: Demonstrating the ability to analyze system performance, identify bottlenecks, and implement optimizations, particularly for custom code and integrations within the Salesforce platform.

📝 Enhancement Note: For a senior developer role focusing on development and optimization, a portfolio demonstrating tangible results from complex development, integration, and automation projects is crucial. Highlighting experience with Certinia is a key differentiator.

💵 Compensation & Benefits

Salary Range:

• Estimated Range (INR): ₹1,500,000 - ₹2,500,000 per annum.

• Explanation: This estimate is based on the role's seniority (10+ years experience), the technical specialization (Salesforce development with LWC, Apex, Certinia), and the location (Hyderabad, India). Senior developers in India with niche skills like Certinia integration and advanced Salesforce development command a premium. This range reflects competitive market rates for such specialized talent in a major IT hub.

Benefits:

• Comprehensive health insurance package covering medical, dental, and vision.

• Retirement savings plan with company matching contributions.

• Paid time off, including vacation days, sick leave, and public holidays.

• Opportunities for professional development, including certifications, training, and conference attendance.

• Employee assistance programs for well-being and support.

Working Hours:

• Standard working hours are typically 40 hours per week, Monday to Friday.

• Flexibility may be offered, but the role is on-site, requiring consistent availability during core business hours to collaborate with local teams and stakeholders.

📝 Enhancement Note: Salary figures are estimates for India based on the role's seniority and specific technical requirements. Actual compensation will vary based on the candidate's specific experience, interview performance, and Zensar's compensation policies.

🎯 Team & Company Context

🏢 Company Culture

Industry: IT Services & Consulting, Enterprise Software Solutions. Zensar operates within the dynamic IT services sector, providing digital solutions and experiences to enterprises. Their focus on "experience-led everything" suggests a client-centric approach aimed at enhancing user and customer journeys through technology.

Company Size: 10,000+ Employees. This indicates a large, established global organization with ample resources and a structured corporate environment. For operations professionals, this often means access to diverse projects, established processes, and potential for internal mobility.

Founded: Zensar Technologies was founded in 1991. As part of the $4.8 billion RPG Group, it has a long history and significant backing, suggesting stability and a mature operational framework.

Team Structure:

• The Salesforce development team is likely part of a larger Digital Services or Technology Solutions division within Zensar.

• This role is described as taking on a "leadership role," suggesting it will involve guiding other developers, potentially managing small project teams, or acting as a technical expert within a broader Salesforce Center of Excellence.

Methodology:

• Zensar's "experience-led everything" philosophy implies a strong focus on user experience (UX) and customer satisfaction in their solutions.

• Likely employs Agile methodologies for software development, facilitating iterative progress and adaptability.

• Emphasis on data-driven decision-making and measuring the impact of digital solutions on client business outcomes.

Company Website: https://www.zensar.com/

📝 Enhancement Note: Understanding Zensar's core values ("ONE with Client," "Nurturing, Empowering, Client Focus") is key to aligning with their culture. Their large size suggests opportunities for structured career growth and exposure to diverse client projects.

📈 Career & Growth Analysis

Operations Career Level: Senior/Lead Salesforce Developer. This position is a significant step beyond a standard developer role, requiring not only deep technical expertise but also the ability to influence technical direction, mentor others, and potentially lead project components. It's a critical individual contributor role with leadership responsibilities within the Salesforce domain.

Reporting Structure: The candidate will likely report to a Salesforce Practice Lead, a Technical Manager, or a Program Manager overseeing client engagements or internal Zensar technology initiatives. They will, in turn, provide technical guidance and leadership to other Salesforce developers or administrators.

Operations Impact: This role directly impacts Zensar's ability to deliver high-quality, efficient Salesforce solutions to its clients, particularly those utilizing Certinia. Success contributes to client satisfaction, revenue generation for Zensar, and the company's reputation as a provider of advanced digital experiences and enterprise solutions.

Growth Opportunities:

• Technical Specialization: Deepen expertise in Salesforce architecture, Certinia, specific integration patterns, or emerging Salesforce technologies to become a recognized subject matter expert.

• Leadership & Management: Transition into roles such as Salesforce Architect, Technical Lead, Delivery Manager, or even a Solution Architect overseeing broader digital transformation projects.

• Cross-Functional Exposure: Gain experience in other technology domains or consulting practices within Zensar, potentially leading to broader roles within the IT services industry.

• Certifications: Pursue advanced Salesforce certifications (e.g., Platform Architect, Application Architect) and Certinia-specific certifications to enhance marketability and expertise.

📝 Enhancement Note: The explicit mention of "leadership role" and the extensive experience requirement point towards a position that offers significant career progression opportunities within Zensar's technology practice.

🌐 Work Environment

Office Type: On-site at Zensar's Hyderabad office. This implies a traditional office setting with shared workspaces, meeting rooms, and common facilities.

Office Location(s): Block 3, 1st, 8th Floor, Plot No.129-132, APHB Colony, Gachibowli, Hyderabad, Telangana, 500019. Gachibowli is a prominent IT and business hub in Hyderabad, suggesting a well-connected and professional working environment.

Workspace Context:

• Collaborative Environment: As an on-site role, expect regular face-to-face interactions with colleagues, fostering collaboration, knowledge sharing, and team cohesion.

• Technology Access: Access to Zensar's standard IT infrastructure, development tools, and potentially specialized hardware or software required for Salesforce development.

• Team Interaction: Opportunities to work closely with other developers, administrators, business analysts, and project managers on a daily basis.

Work Schedule: The role is on-site, requiring presence during standard business hours in Hyderabad (Asia/Kolkata timezone). While project demands might occasionally necessitate flexibility, the core expectation is consistent availability within the office environment.

📝 Enhancement Note: The "On-site" designation is a key factor. Candidates should be prepared for a traditional office-based work environment, which can be beneficial for team collaboration and mentorship but offers less flexibility than remote or hybrid arrangements.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will conduct an initial call to assess basic qualifications, experience, and cultural fit.

• Technical Assessment: This will likely involve a technical interview focusing on Salesforce development (Apex, LWC, JavaScript), administration, and Certinia knowledge. It may include coding challenges or scenario-based questions.

• Portfolio Review: Candidates will be expected to present and discuss their portfolio, demonstrating past projects, technical solutions, and their impact. This is a critical stage for a senior development role.

• Team/Hiring Manager Interview: A discussion with the hiring manager and potentially key team members to assess leadership potential, problem-solving approach, and alignment with Zensar's culture and team dynamics.

• Final Round: Potentially a panel interview or final discussion with senior leadership to confirm fit and discuss compensation/offer details.

Portfolio Review Tips:

• Curate Select Projects: Choose 3-4 of your most impactful and relevant projects that showcase your expertise in Apex, LWC, JavaScript, Salesforce administration, and

Certinia.

• Structure Your Case Studies: For each project, clearly define:

  • The Business Problem: What challenge did the client or Zensar face?
  • Your Role: What specific contributions did you make?
  • The Solution: Detail the technical approach, technologies used (Apex, LWC, Flows, APIs, Certinia), and key design decisions.
  • The Impact: Quantify results whenever possible (e.g., reduced processing time by X%, increased user adoption by Y%, saved Z hours per week).

• Highlight Certinia Expertise: If you have specific Certinia implementation or development examples, make them prominent.

• Demonstrate Leadership: For this role, be prepared to discuss how you mentored junior developers, led technical discussions, or influenced design decisions.

• Code Samples: Be ready to share or discuss code snippets that exemplify your best practices in Apex, LWC, or JavaScript.

Challenge Preparation:

• Coding Exercises: Practice common Salesforce coding problems, focusing on Apex best practices (e.g., SOQL optimization, trigger framework design) and LWC component creation.

• Scenario-Based Questions: Prepare for questions that require you to design solutions for hypothetical business problems within Salesforce and Certinia. Think about data modeling, automation strategies, and integration patterns.

• Certinia Scenarios: Brush up on common use cases and configuration options for Certinia PSA and ERP Cloud.

📝 Enhancement Note: The emphasis on "Certinia application" and "leadership role" means the interview process will likely scrutinize not just technical skills but also the ability to apply them to specific business contexts and to guide others.

🛠 Tools & Technology Stack

Primary Tools:

• Salesforce Platform: Core CRM and development environment.

• Apex: Server-side programming language for custom logic.

• Lightning Web Components (LWC): Modern framework for building reusable UI components.

• JavaScript: For front-end interactivity and LWC development.

• Certinia (PSA/ERP Cloud): For financial management, project management, and resource planning.

• Visual Studio Code (VS Code): Integrated Development Environment (IDE) for Salesforce development.

Analytics & Reporting:

• Salesforce Reports & Dashboards: For standard operational reporting.

• Certinia Reporting: For financial and project-specific analytics.

• Potentially BI Tools: Depending on Zensar's broader stack, tools like Tableau, Power BI, or specific Certinia analytics modules may be used.

CRM & Automation:

• Salesforce CRM: Central hub for customer data and sales/service processes.

• Salesforce Flows: For declarative automation of complex business processes.

• Platform Events: For event-driven architecture and inter-system communication.

• API Integrations: REST/SOAP APIs for connecting Salesforce and Certinia with other systems.

• Middleware: Potentially using platforms like MuleSoft, Dell Boomi, or custom solutions for complex integrations.

Development & Deployment:

• Azure DevOps: For CI/CD pipelines, source control (Git integration), and build/release management.

• Flosum: A Salesforce-native source code version control and CI/CD tool.

• Salesforce DX (SFDX): Command-line interface and framework for Salesforce development.

📝 Enhancement Note: The AI-derived skills list is very strong here. The inclusion of Certinia, Azure DevOps, and Flosum are critical for this specific role, indicating a modern, robust development and deployment process.

👥 Team Culture & Values

Operations Values:

• Client Focus: Prioritizing client needs and delivering solutions that drive tangible business value, aligning with Zensar's "ONE with Client" principle.

• Nurturing & Empowering: Fostering a supportive environment where team members can grow, learn, and take ownership of their work. This role is expected to contribute by mentoring others.

• Innovation & Excellence: Striving for high-quality technical solutions, embracing new technologies, and continuously improving processes and outcomes.

• Collaboration & Teamwork: Working effectively within the development team and across different departments to achieve shared goals.

Collaboration Style:

• Cross-functional Integration: Active participation in discussions with business analysts, project managers, and client stakeholders to ensure technical solutions meet business objectives.

• Knowledge Sharing: Proactively sharing technical expertise, best practices, and lessons learned with peers, especially through code reviews and internal documentation.

• Agile Practices: Embracing iterative development cycles, participating in stand-ups, sprint planning, and retrospectives to ensure efficient project delivery.

📝 Enhancement Note: Understanding Zensar's specific stated values will be crucial for demonstrating cultural alignment during interviews. The "ONE with Client" philosophy suggests a strong emphasis on client success as a primary driver.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex Integrations: Managing and optimizing integrations between Salesforce, Certinia, and potentially other enterprise systems can be technically demanding and require deep troubleshooting skills.

• Scalability & Performance: Ensuring custom code and configurations perform optimally as data volumes and user bases grow, especially within the context of an ESaaS model.

• Rapid Technological Evolution: Keeping pace with the fast-changing landscape of Salesforce features, LWC best practices, and Certinia updates requires continuous learning.

• Balancing Customization with Platform Standards: Delivering custom solutions while adhering to Salesforce and Certinia best practices to avoid technical debt and ensure maintainability.

Learning & Development Opportunities:

• Advanced Salesforce Certifications: Pursue architect-level certifications to deepen understanding of platform capabilities and best practices.

• Certinia Specialization: Gain deeper expertise in Certinia's modules and functionalities, becoming a go-to expert for clients using this solution.

• Cloud Architecture: Explore broader cloud architecture principles relevant to enterprise solutions.

• Leadership Training: Develop skills in team management, project leadership, and strategic technical planning through Zensar's internal programs or external courses.

📝 Enhancement Note: This role presents challenges that are typical of senior development positions in complex enterprise environments, offering substantial opportunities for skill enhancement and career advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex Salesforce integration you designed and implemented. What were the key challenges, and how did you overcome them?" (Focus on API usage, error handling, and data integrity.)

• "Walk me through a situation where you had to optimize Apex code for performance. What metrics did you use, and what were the results?" (Highlight SOQL optimization, governor limits, and efficient coding practices.)

• "How would you approach building a custom LWC component that interacts with multiple Apex classes and handles complex user input?" (Demonstrate understanding of LWC lifecycle, data binding, and asynchronous operations.)

Company & Culture Questions:

• "Based on your understanding, how does Zensar's 'experience-led everything' philosophy influence your approach to Salesforce development?" (Connect your work to client outcomes and user experience.)

• "How do you embody Zensar's values of 'Nurturing' and 'Empowering' within a development team?" (Provide examples of mentorship, knowledge sharing, or supporting colleagues.)

Portfolio Presentation Strategy:

• Quantify Impact: For each project, clearly state the business problem, your role, the solution, and the quantifiable results (e.g., efficiency gains, cost savings, revenue impact).

• Technical Depth: Be prepared to dive deep into the technical aspects of your projects, explaining design choices, code structure, and problem-solving approaches.

• Certinia Focus: If applicable, ensure your Certinia projects are clearly highlighted and explained in detail.

• Leadership Examples: Integrate examples of how you've led technical initiatives or mentored others into your project discussions.

• Conciseness: Present each project efficiently, focusing on the most critical aspects and outcomes.

📝 Enhancement Note: Emphasizing Certinia expertise and leadership qualities will be critical for this role. Candidates should prepare specific examples that demonstrate problem-solving skills and a results-oriented approach.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Zensar careers portal.

• Resume Optimization: Tailor your resume to highlight your extensive experience in Salesforce development (Apex, LWC, JavaScript), Salesforce administration, and specifically your work with Certinia PSA/ERP Cloud. Emphasize any leadership or mentoring experience.

• Portfolio Preparation: Curate a strong portfolio showcasing complex development, integration, and automation projects. Ensure case studies clearly articulate the business problem, your solution, and quantifiable results. Be ready to discuss your Certinia experience in detail.

• Technical Skill Refresh: Review core Salesforce development concepts, LWC best practices, Apex governor limits, and common Certinia use cases. Practice coding challenges.

• Company Research: Familiarize yourself with Zensar's services, client base, company culture, and values ("experience-led everything," "ONE with Client").

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.