Erfaren UX Researcher - Göteborg

📍 Job Overview

Job Title: Erfaren UX Researcher (Experienced UX Researcher) Company: Sway Sourcing Location: Göteborg, Sweden Job Type: Part-Time (50%) Category: User Experience (UX) Research / Product Development Operations Date Posted: November 10, 2025 Experience Level: 8+ years

🚀 Role Summary

• Spearhead user research initiatives, focusing on qualitative methodologies and user testing for critical e-commerce platforms.
• Drive international user engagement by coordinating and executing user interviews across Sweden, France, and the UK, ensuring market-specific adaptations.
• Translate complex user insights into actionable recommendations for product enhancement and process optimization.
• Facilitate seamless cross-functional collaboration with local teams and stakeholders to ensure timely delivery of research findings and impact.

📝 Enhancement Note: This role is a temporary, part-time engagement (50%) to cover a leave of absence, specifically from November 13, 2025, to January 15, 2026. The focus is on supporting ongoing user testing and conducting user interviews for e-commerce platforms, requiring a seasoned professional who can quickly integrate and deliver.

📈 Primary Responsibilities

• Coordinate and execute in-depth user interviews across diverse international markets (Sweden, France, UK), adapting methodologies to local nuances.
• Collaborate closely with local colleagues to ensure language proficiency and cultural relevance in user research sessions.
• Perform rigorous analysis of qualitative research data, synthesizing findings into clear, actionable insights and strategic recommendations for product teams.
• Manage effective communication channels with internal stakeholders, providing regular updates on research progress and findings to ensure alignment and timely decision-making.
• Support prototype testing activities, gathering critical user feedback to inform design iterations for the "Parts Store" feature, contingent on design finalization.
• Leverage existing test plans and interview guides, while also contributing to their refinement based on emerging research needs.
• Contribute expertise to the ongoing user testing efforts for two primary e-commerce platforms, ensuring research quality and depth.

📝 Enhancement Note: Given the temporary nature and specific focus on user interviews and testing for e-commerce platforms, the candidate must be adept at quickly understanding existing frameworks (test plans, interview guides) and delivering high-impact insights with minimal ramp-up time. The international scope necessitates strong cross-cultural communication skills.

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Design, or a related field is typically expected for experienced UX Researchers. Experience: Minimum of 8 years of demonstrable experience in UX Research, with a proven track record in qualitative research methodologies and user testing.

Required Skills:

• Extensive experience in conducting qualitative research, including user interviews, usability testing, and other ethnographic methods.
• Proficiency in designing, planning, and executing user research studies in an international context.
• Strong analytical skills to interpret qualitative data and translate findings into actionable product recommendations and strategic insights.
• Demonstrated experience working within cross-functional teams, collaborating effectively with designers, product managers, and engineers.
• Familiarity with e-commerce platforms and a solid understanding of digital customer journeys and online user behavior.
• Excellent communication and presentation skills, with the ability to articulate complex research findings clearly to diverse audiences.
• Experience in managing stakeholder relationships and ensuring research outputs are delivered on time and meet business objectives.

Preferred Skills:

• Experience with remote research tools and methodologies.
• Familiarity with A/B testing and quantitative research methods.
• Knowledge of specific e-commerce analytics platforms.
• Experience in mentoring junior researchers or leading research projects.
• Proficiency in Swedish and English; additional languages (French, UK English) are a significant asset.

📝 Enhancement Note: The requirement for 8+ years of experience indicates a need for a senior-level researcher who can operate independently, manage complex international projects, and provide strategic guidance rather than just execution. The e-commerce focus suggests a preference for candidates with domain-specific knowledge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a portfolio showcasing end-to-end UX research projects, highlighting your role and contributions.
• Include detailed case studies of user interview and usability testing projects, emphasizing the research process from planning to insight generation.
• Present examples of how your research insights have directly influenced product design, strategy, and business outcomes, ideally within an e-commerce context.
• Showcase your ability to manage research projects, including stakeholder communication, timeline management, and deliverable documentation.

Process Documentation:

• Evidence of creating and utilizing comprehensive test plans and interview guides for qualitative research.
• Examples of synthesizing research findings into clear, concise reports, personas, journey maps, or other actionable deliverables.
• Demonstration of workflow optimization based on user feedback and research findings.
• Ability to adapt to and work within established research processes and frameworks.

📝 Enhancement Note: For this role, the portfolio should strongly emphasize the ability to conduct international qualitative research and translate findings into concrete improvements for e-commerce platforms. Case studies demonstrating impact on conversion rates, user satisfaction, or feature adoption within a digital retail environment would be highly valuable.

💵 Compensation & Benefits

Salary Range: Given the part-time nature (50%), the competitive landscape for experienced UX Researchers in Gothenburg, and the temporary contract duration, an estimated gross hourly rate would range from 450 SEK to 650 SEK. This translates to approximately 20,000 - 29,000 SEK gross per month for the 50% engagement.

Benefits:

• Opportunity to work on high-impact projects for established e-commerce platforms.
• Flexible working arrangement with a 50% workload, allowing for work-life balance.
• Exposure to international markets and cross-cultural collaboration.
• Potential for future engagements based on performance and business needs.
• Competitive hourly rate commensurate with extensive experience.

Working Hours: This is a part-time role, equivalent to 20 hours per week. The specific schedule can be negotiated but will require significant overlap with core business hours for international collaboration and timely stakeholder communication.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for senior UX Researchers in Sweden, adjusted for a part-time contract and the temporary nature of the role. These figures are estimates and actual compensation will be determined by the hiring organization based on candidate qualifications and negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Recruitment & Staffing Services, with a focus on placing talent in Technology, Marketing, Finance, and Administration roles. Company Size: Sway Sourcing is described as a relatively new player but has already built trust with many of Sweden's largest companies, suggesting a dynamic and growing organization. They operate nationally and internationally. Founded: Sway Sourcing was founded with a vision to be an innovative recruitment partner, emphasizing speed and efficiency.

Team Structure:

• The role is a temporary placement through Sway Sourcing, meaning the candidate will be integrated into the client's e-commerce product team.
• This team likely includes Product Managers, Designers, other Researchers, Developers, and Marketing specialists.
• The candidate will report to a lead within the client's product organization, likely a Head of UX or Product Lead, who is currently on leave.

Methodology:

• The client's product teams likely employ agile methodologies, with a strong emphasis on data-driven decision-making and user-centric design.
• Research processes will involve close collaboration with product development cycles, integrating user feedback throughout.
• Emphasis will be placed on efficiency and delivering actionable insights that can be quickly implemented.

Company Website: https://www.swaysourcing.com

📝 Enhancement Note: While Sway Sourcing is the recruitment partner, the candidate will be working directly within the client company's product team. Understanding the client's culture and operational methodologies is crucial, though specific client details are not provided. The focus will be on a fast-paced, collaborative, and results-oriented environment common in tech and e-commerce.

📈 Career & Growth Analysis

Operations Career Level: This role represents a Senior UX Researcher level, focusing on specialized execution and coordination for a defined period. It's an opportunity to apply extensive experience in a critical, short-term capacity. Reporting Structure: The researcher will report to a lead within the client's product organization, likely a Product Manager or UX Lead, and will collaborate closely with other members of the product and design teams. Operations Impact: The UX Researcher's work directly impacts the usability and effectiveness of key e-commerce platforms, influencing customer satisfaction, conversion rates, and overall business success. The insights generated will drive tangible improvements in the digital customer journey.

Growth Opportunities:

• Skill Deepening: Enhance expertise in international qualitative research, cross-cultural communication, and rapid insight generation within the e-commerce domain.
• Network Expansion: Build valuable professional connections within the client company and potentially with Sway Sourcing for future opportunities.
• Project Portfolio Enhancement: Add significant experience in managing complex, short-term research projects for international e-commerce platforms to your professional portfolio.

📝 Enhancement Note: As a temporary role, direct career progression within the client company might be limited. However, the experience gained in managing international research, dealing with specific e-commerce challenges, and working under time constraints can significantly bolster a researcher's professional profile and open doors to similar or more advanced opportunities.

🌐 Work Environment

Office Type: The role is based in Göteborg, Sweden, and is described as an on-site position. It's likely a modern office environment typical of tech or e-commerce companies, fostering collaboration. Office Location(s): Göteborg, Sweden. Specific office details are not provided but are assumed to be easily accessible within the city.

Workspace Context:

• The workspace will be within the client company's office, providing opportunities for direct interaction with product teams, designers, and other researchers.
• Access to standard office technology, collaboration tools, and potentially specialized UX research software will be available.
• The environment is expected to be dynamic and collaborative, with a focus on agile development and user-centricity.

Work Schedule: 50% workload, equating to approximately 20 hours per week. Flexibility in scheduling is possible, but core hours will likely be required for effective collaboration with international teams and stakeholders.

📝 Enhancement Note: While the role is on-site in Gothenburg, the international nature of the interviews means the candidate will need to be comfortable working across different time zones and potentially engaging with remote participants or colleagues.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio by Sway Sourcing to assess experience and suitability for the role.
• Client Interview: Likely one or two rounds of interviews with the client's hiring team (e.g., Product Manager, UX Lead). This will focus on your UX research expertise, experience with e-commerce, international projects, and ability to work collaboratively.
• Portfolio Presentation: Be prepared to walk through relevant case studies from your portfolio, detailing your process, challenges, and the impact of your research.
• Skills Assessment: Potential for a brief practical exercise or a discussion around hypothetical research scenarios relevant to the e-commerce platforms.

Portfolio Review Tips:

• Highlight Relevance: Curate 2-3 key projects that best showcase your experience with qualitative research, user interviews, e-commerce, and international projects.
• Show Process: Clearly articulate your research process from understanding the problem to delivering actionable insights. Use diagrams or flowcharts if helpful.
• Quantify Impact: Whenever possible, demonstrate the impact of your research with metrics (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).
• International Focus: If applicable, emphasize projects conducted in or targeting multiple markets, detailing how you adapted your methods.
• Conciseness: Be prepared to present your portfolio efficiently within the allocated interview time.

Challenge Preparation:

• Anticipate questions about how you would approach specific research challenges, such as recruiting participants in France or the UK, or analyzing data from multiple cultural contexts.
• Be ready to discuss your experience with competitor analysis within e-commerce.
• Prepare to articulate your approach to stakeholder management and communicating complex findings to non-researchers.

📝 Enhancement Note: Given the short-term nature of the role, interviewers will likely be looking for candidates who can demonstrate immediate value and require minimal onboarding. Therefore, showcasing a strong understanding of the research-to-impact pipeline and a proactive, self-sufficient work style will be key.

🛠 Tools & Technology Stack

Primary Tools:

• User Interview Platforms: Experience with tools for scheduling and conducting remote interviews (e.g., Zoom, Google Meet, specialized platforms like UserTesting.com, Lookback).
• Collaboration & Communication: Proficiency in tools like Slack, Microsoft Teams, Jira, Confluence for team communication and project management.
• Prototyping & Design Tools (for review): Familiarity with tools like Figma, Sketch, or Adobe XD to understand and provide feedback on prototypes.

Analytics & Reporting:

• Qualitative Data Analysis Software: Experience with tools like Dovetail, NVivo, or similar qualitative analysis software for synthesizing interview data.
• Spreadsheet Software: Advanced skills in Excel or Google Sheets for data organization and basic analysis.
• Presentation Software: Mastery of PowerPoint, Google Slides, or Keynote for creating impactful research reports and presentations.

CRM & Automation:

• While not a core CRM role, understanding how user research integrates with CRM data or marketing automation platforms for customer journey analysis could be beneficial.

📝 Enhancement Note: The role primarily requires proficiency in qualitative research tools and methods. While familiarity with e-commerce platforms' backend or analytics tools is not explicitly required, understanding how user research feeds into these systems is advantageous. The emphasis is on research execution and insight synthesis.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs and perspective.
• Data-Driven Decisions: Valuing research insights as a critical input for product strategy and development.
• Collaboration: Fostering strong partnerships across teams to ensure research is integrated effectively.
• Efficiency & Impact: Focusing on delivering timely, actionable research that drives measurable business outcomes.
• Curiosity & Continuous Learning: An ongoing drive to explore user behavior and stay abreast of research methodologies.

Collaboration Style:

• The team likely operates with an agile and iterative approach, requiring close collaboration between research, design, product management, and development.
• Expect open communication, regular feedback loops, and a shared responsibility for product success.
• The international aspect will necessitate clear communication protocols and a willingness to adapt to different working styles across regions.

📝 Enhancement Note: The client company's culture, as implied by their industry and focus, is likely fast-paced, innovative, and heavily reliant on teamwork to drive product success. The UX Researcher will need to be a flexible and communicative team player.

⚡ Challenges & Growth Opportunities

Challenges:

• Time Constraints: The short-term nature of the contract (approx. 2 months) requires rapid onboarding and immediate productivity.
• International Scope: Managing research across different markets, languages, and time zones presents logistical and cultural hurdles.
• Stakeholder Management: Effectively communicating research findings and influencing decisions across potentially diverse stakeholder groups.
• Balancing Priorities: Juggling ongoing user tests with new interview coordination and analysis within a 50% capacity.

Learning & Development Opportunities:

• International Market Exposure: Gain direct experience conducting research in France and the UK, understanding market-specific user behaviors.
• E-commerce Specialization: Deepen expertise in UX research challenges specific to the e-commerce domain.
• Agile Research Integration: Refine your ability to integrate qualitative research seamlessly into fast-paced agile development cycles.
• Cross-Cultural Communication: Enhance skills in navigating and leveraging cultural differences in research and collaboration.

📝 Enhancement Note: The primary challenge is delivering significant value in a compressed timeframe. Successful candidates will be those who can quickly adapt, manage their workload effectively, and proactively seek information and clarification.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for planning and executing user interviews in multiple international markets. How do you handle language barriers and cultural nuances?"
• "Walk us through a time your user research insights directly led to a significant improvement in an e-commerce platform or digital customer journey. What was the impact?"
• "How would you approach supporting ongoing user testing while also coordinating new user interviews for two different e-commerce platforms, given a 50% workload?"
• "What are your go-to methods for synthesizing qualitative data from user interviews to derive actionable recommendations?"
• "How do you ensure your research findings are effectively communicated and understood by diverse stakeholders, including those without a research background?"

Company & Culture Questions:

• "What interests you about this specific role and working with e-commerce platforms?"
• "How do you collaborate with designers and product managers to ensure user insights are integrated into the product development process?"
• "Describe your experience working in agile environments. How do you adapt your research approach within such frameworks?"

Portfolio Presentation Strategy:

• Structure: For each case study, clearly define: The Problem/Objective, Your Role, The Methodology, Key Findings, Recommendations, and The Impact/Outcome.
• Visuals: Use screenshots, journey maps, or personas to illustrate your work, but avoid overwhelming slides with text.
• Storytelling: Frame your projects as compelling narratives that highlight your problem-solving skills and the value you bring.
• Conciseness: Practice delivering your presentation within a strict time limit, focusing on the most impactful aspects.

📝 Enhancement Note: Be prepared to discuss specific tools and techniques you use for qualitative analysis and how you manage research logistics for international studies. Demonstrating a proactive, problem-solving mindset and a clear understanding of business impact will be crucial.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on Sway Sourcing's website.
• Tailor your CV: Highlight your 8+ years of UX research experience, specifically mentioning qualitative research, user interviews, user testing, e-commerce, and international project experience. Use keywords from the job description.
• Curate your Portfolio: Select 2-3 strong case studies that best represent your experience relevant to this role. Ensure they clearly demonstrate your research process, your ability to derive actionable insights, and the impact of your work, particularly in an e-commerce context.
• Prepare for Interview: Familiarize yourself with common UX research interview questions, particularly those related to qualitative methods, international research, and e-commerce. Practice articulating your portfolio projects concisely and impactfully.
• Research Sway Sourcing: Understand their business model and client focus to better articulate your interest and suitability.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.