Director, Product Strategy (2 Positions)

Novartis
Full-time$186k-345k/year (USD)East Hanover, United States

📍 Job Overview

Job Title: Director, Product Strategy (2 Positions)

Company: Novartis

Location: East Hanover, New Jersey, United States

Job Type: FULL_TIME

Category: Revenue Operations / GTM Strategy / Product Strategy

Date Posted: March 24, 2026

Experience Level: 7+ Years (Mid-Senior Level)

Remote Status: On-site (Hybrid option available, 15% travel required)

🚀 Role Summary

  • This critical leadership role serves as the strategic architect for the future state of Customer Relationship Management (CRM) at Novartis, defining the long-term vision and inspiring organizational alignment.

  • Responsible for developing and stewarding a forward-looking CRM vision that integrates with US enterprise strategy and Customer 360 transformation goals, identifying mid- to long-term innovation opportunities across various technology stacks.

  • Will define and execute a strategic platform roadmap for CRM capabilities, ensuring alignment with overall product vision, business objectives, and emerging technologies, including AI and agentic solutions.

  • This position requires a deep understanding of the pharmaceutical industry and its unique commercial landscape, with a focus on driving enhanced decision-making through data and insights.

  • Act as a thought leader in CRM innovation, AI, and emerging technologies within the Life Sciences sector, evangelizing the CRM vision and shaping enterprise understanding of future capabilities.

📝 Enhancement Note: The "Director, Product Strategy" title, coupled with responsibilities like "strategic architect of the CRM future state," "defining where the organization should go," and "inspiring alignment around a compelling long-term vision," strongly indicates a role focused on high-level GTM and operations strategy, with a significant emphasis on CRM platform evolution. The mention of two distinct positions (one on Product Vision, one on Platform Roadmap) further solidifies this strategic focus. The role is deeply embedded within the "Insights and Decision Science (IDS)" team and the "US CRM organization," highlighting its core connection to data-driven GTM operations and customer engagement strategies.

📈 Primary Responsibilities

  • Vision & Strategy Creation: Develop and champion a compelling, forward-looking CRM vision that is intrinsically aligned with US enterprise strategy and Customer 360 transformation objectives, identifying and prioritizing mid- to long-term innovation opportunities across diverse technology stacks including Salesforce, Veeva, and Microsoft.

  • Platform Roadmap Definition & Execution: Architect, define, and maintain a strategic platform roadmap for CRM capabilities that directly supports the overarching CRM product vision and Novartis's business objectives, ensuring the roadmap integrates emerging technologies, industry best practices, and evolving business needs.

  • Strategic Discovery & Innovation Leadership: Spearhead discovery initiatives, lead design-thinking workshops, and manage proofs of concept (POCs) to validate and refine future-state CRM capabilities, critically evaluating emerging technologies for feasibility, business value, and strategic alignment with defined priorities.

  • CRM Product Governance: Establish and operationalize a robust CRM product vision governance model to ensure consistency, strategic alignment, transparency, and effective decision-making across all CRM-related initiatives.

  • Thought Leadership & Communication: Act as a key evangelist for the CRM vision across the organization, effectively shaping enterprise-wide understanding of future capabilities and serving as a recognized thought leader on CRM innovation, AI applications, and emerging technologies within the Life Sciences sector.

  • Platform Innovation & Scalability: Identify and champion opportunities to leverage both traditional and agentic (AI-driven) solutions to significantly enhance CRM platform capabilities, driving the adoption of scalable, modular platform components that effectively support diverse customer journeys and complex business processes.

  • Performance Measurement & Optimization: Define key success metrics (e.g., adoption rates, business impact, strategic value delivery) for platform initiatives, continuously monitor platform health and performance, and make data-driven decisions to optimize outcomes and ROI.

  • Team Leadership & Development: Build, mentor, and lead a high-performing team focused on platform strategy and execution, fostering a culture of innovation, accountability, continuous improvement, and strategic collaboration within the CRM product organization.

📝 Enhancement Note: The responsibilities listed are highly strategic and forward-looking, typical of a Director-level role focused on shaping the future of a core GTM technology platform like CRM. The emphasis on "vision," "roadmap," "innovation," and "emerging technologies" indicates a need for deep strategic thinking and an ability to translate business needs into actionable technology strategies. The inclusion of "governance" and "performance measurement" highlights the operational rigor expected.

🎓 Skills & Qualifications

Education:

  • Bachelor's degree required.

Experience:

  • Minimum of 7 years of progressive experience in product strategy, management consulting, innovation, product management, or enterprise technology leadership roles.

  • Demonstrated success in developing long-range product or technology visions that have driven significant organizational transformation.

  • Proven track record of influencing senior stakeholders (VP and above) to gain alignment and secure funding for long-term technology or product strategies.

  • Extensive experience leading strategic discovery processes, designing future-state capabilities, and executing proofs of concept (POCs).

Required Skills:

  • Strategic Vision Development: Ability to conceptualize and articulate long-term product or technology visions that align with enterprise goals and drive transformation.

  • CRM Technology Expertise: Deep knowledge of leading CRM platforms such as Salesforce and Veeva, including their strategic application in the pharmaceutical sector.

  • Emerging Technology Acumen: Strong understanding of Artificial Intelligence (AI), Machine Learning (ML), and agentic solutions and their potential applications in commercial operations and customer engagement.

  • Roadmap Planning & Execution: Proven ability to develop, maintain, and execute strategic platform roadmaps that balance innovation with business objectives.

  • Stakeholder Influence & Communication: Exceptional ability to influence, align, and communicate effectively with senior executives, technical teams, and cross-functional stakeholders, including strong storytelling capabilities.

  • Pharmaceutical Industry Knowledge: Comprehensive understanding of the pharmaceutical industry, including market dynamics, commercial models, regulatory requirements, and customer engagement complexities.

  • Innovation & Discovery: Experience in leading design thinking sessions, discovery initiatives, and POCs to validate new capabilities and technologies.

  • Matrix Leadership: Demonstrated success in leading and collaborating across diverse, cross-functional teams in a matrixed organization.

Preferred Skills:

  • Microsoft Dynamics CRM: Familiarity with Microsoft's CRM offerings as part of a multi-platform strategy.

  • Commercial Excellence: Understanding of commercial operations best practices and how CRM supports them.

  • Customer Experience (CX) Strategy: Ability to translate customer needs and journey mapping into CRM strategy.

  • Data Strategy & Analytics: Knowledge of how data strategy supports CRM effectiveness and decision-making.

  • Agile Methodologies: Experience working within or leading Agile development processes for product roadmaps.

📝 Enhancement Note: The required experience level of 7+ years, coupled with the emphasis on "long-range visions," "influencing senior stakeholders," and "organizational transformation," points to a senior-level strategic role. The specific mention of Salesforce and Veeva, core CRM platforms in Pharma, is critical. The inclusion of AI and agentic solutions indicates a need for forward-thinking technical strategy. A strong foundation in the pharmaceutical industry is non-negotiable.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Strategic Vision Case Studies: Examples demonstrating the development of long-term product or technology visions, highlighting the process of market analysis, competitive assessment, and strategic foresight.

  • Roadmap Development Artifacts: Showcase examples of strategic platform roadmaps, detailing how they were created, how they aligned with business objectives, and how they incorporated innovation or emerging technologies.

  • Innovation & Discovery Projects: Present case studies of leading discovery initiatives, design-thinking workshops, or POCs, detailing the problem statement, methodology, findings, and impact of these explorations.

  • Stakeholder Alignment & Influence Examples: Provide instances where you successfully influenced senior leadership to adopt a particular strategy or technology direction, detailing the approach and outcomes.

  • Cross-Functional Collaboration Projects: Examples that highlight your ability to work effectively across different departments (e.g., Commercial, IT, Marketing, Sales) to drive CRM strategy and implementation.

Process Documentation:

  • Visionary Strategy Documentation: Candidates should be prepared to discuss the frameworks and methodologies used to create and document strategic visions, including how they are communicated and socialized.

  • Roadmap Planning & Management Processes: Demonstrate familiarity with processes for developing, prioritizing, and managing product/platform roadmaps, including mechanisms for feedback and adaptation.

  • Innovation & Experimentation Frameworks: Be ready to explain processes for identifying, vetting, and scaling new technologies or capabilities, including risk assessment and ROI validation.

  • Governance Model Design: Discuss experience in designing and implementing governance models for product strategy and technology platforms, ensuring alignment and accountability.

📝 Enhancement Note: For a role this strategic, a traditional "portfolio" might not be a physical document but rather a structured presentation of past achievements and strategic thinking. The emphasis should be on demonstrating the process of strategic development, stakeholder management, and innovation, rather than just the final output. Case studies that articulate the "why" and "how" behind strategic decisions are crucial.

💵 Compensation & Benefits

Salary Range:

Explanation of Range:

  • This range is determined by various factors including, but not limited to, the candidate's relevant skills, experience, qualifications, and the specific responsibilities of the role.

  • Novartis may periodically adjust published salary ranges based on company and market dynamics.

Compensation Structure:

  • Base salary within the specified range.

  • Eligibility for a performance-based cash incentive.

Benefits:

  • Comprehensive Health Coverage: Includes health, life, and disability insurance benefits.

  • Retirement Savings: 401(k) plan with company contribution and matching.

  • Generous Time Off: A comprehensive package including vacation days, personal days, holidays, and other applicable leaves.

  • Additional Benefits: A variety of other benefits are available to eligible US-based employees.

Working Hours:

  • Standard full-time hours are expected, likely around 40 hours per week.

  • The role requires an on-site presence in East Hanover, NJ, with flexibility for hybrid work arrangements as defined by the business.

  • Travel requirement of approximately 15% (domestic and/or international) is expected.

📝 Enhancement Note: The provided salary range is very broad, indicating significant flexibility based on candidate qualifications. The inclusion of cash incentives and equity awards signifies a performance-driven culture. The benefits package is standard for a large pharmaceutical company. The "Hybrid" mention in the job description, combined with the on-site requirement and 15% travel, suggests a model where significant time is expected in the office, but with some flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Pharmaceutical & Healthcare. Novartis is a global leader focused on reimagining medicine to improve and extend people's lives. They operate at the forefront of medical innovation, utilizing cutting-edge science and technology to address unmet medical needs.

Company Size: Novartis is a very large, multinational corporation. (LinkedIn data indicates over 10,000 employees). This size implies a structured environment with established processes, significant resources, and opportunities for global collaboration.

Founded: 1996 (formed from the merger of Ciba-Geigy and Sandoz). This history provides a foundation of experience and a legacy of innovation in the pharmaceutical sector.

Team Structure:

  • Insights and Decision Science (IDS): This role sits within the IDS team, which is dedicated to leveraging data to provide actionable insights and improve decision-making across Novartis.

  • US CRM Organization: The role is part of the US CRM organization, which is crucial for driving the transformation to a customer 360 operating model.

  • Reporting Structure: Reports to the Executive Director, CRM Product Strategy, and works closely with the VP, Head of CRM, Strategy & Product Management. This indicates a senior position with significant visibility and influence.

  • Cross-functional Collaboration: Expected to collaborate extensively with commercial teams, IT, marketing, sales, and other business units to align CRM strategy with broader enterprise objectives and customer experience goals.

Methodology:

  • Data-Driven Decision Making: The IDS team's core mission emphasizes leveraging superior data to drive insights and enhance performance, indicating a strong data-centric culture.

  • Customer 360 Operating Model: The focus on this model suggests an integrated approach to understanding and engaging with customers across all touchpoints.

  • Innovation & Transformation: Novartis is actively pursuing transformation, particularly in its CRM capabilities, signaling an openness to new technologies like AI and agentic solutions.

  • Strategic Planning & Execution: The role requires a blend of strategic foresight (vision creation) and practical execution (roadmap development and governance).

Company Website: https://www.novartis.com/

📝 Enhancement Note: Novartis's status as a major pharmaceutical player means the operations and strategy roles are highly sophisticated, data-intensive, and aligned with strict regulatory environments. The emphasis on "Insights and Decision Science" and "Customer 360" points to a modern GTM approach driven by analytics and a holistic customer view. The hybrid work model for this specific role suggests a company culture that values in-person collaboration for strategic initiatives while offering some flexibility.

📈 Career & Growth Analysis

Operations Career Level:

Reporting Structure:

  • Direct Report: Executive Director, CRM Product Strategy.

  • Close Collaboration: VP, Head of CRM, Strategy & Product Management.

Operations Impact:

  • The role is central to Novartis's "transformation to a customer 360 operating model" and aims to "enable improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance."

Growth Opportunities:

  • Strategic Leadership Advancement: Potential to move into VP-level roles within CRM, Product Management, or broader GTM Strategy functions within Novartis.

  • Broader Technology Domain Expertise: Opportunity to deepen expertise in AI, agentic solutions, and other emerging technologies, potentially leading to roles in innovation or advanced technology strategy.

  • Cross-Functional Leadership: Possibility to transition into leadership roles in other commercial operations, digital transformation, or business unit strategy areas, leveraging the broad experience gained.

  • Mentorship & Team Building: Develop leadership skills by building and guiding a high-performing team focused on strategic initiatives.

📝 Enhancement Note: A Director role at a company like Novartis is a significant career milestone. The growth path is clearly defined towards higher executive levels within specialized GTM strategy or broader digital transformation leadership. The exposure to cutting-edge technologies and strategic initiatives provides a strong foundation for future leadership opportunities.

🌐 Work Environment

Office Type:

  • The role is based in East Hanover, NJ, a significant Novartis campus. The company emphasizes collaboration and innovation, suggesting a modern office environment designed to foster teamwork and strategic thinking.

Office Location(s):

  • Primary Location: East Hanover, New Jersey, United States. This is a major Novartis hub.

  • Travel: Requirement for approximately 15% travel, which may include domestic and/or international destinations, supporting global initiatives or strategic meetings.

Workspace Context:

  • Collaborative Environment: The role requires close interaction with various teams, including the Executive Director, VP, and other stakeholders across commercial, IT, and insights functions. The office space likely supports this with meeting rooms, collaborative zones, and efficient communication tools.

  • Technology & Tools: Access to advanced CRM platforms (Salesforce, Veeva), AI tools, and analytics platforms will be integral to the workspace. The company's focus on "Insights and Decision Science" implies a robust technology infrastructure.

  • Operations Team Interaction: Regular interaction with team members, peers, and leadership within the IDS and US CRM organization is expected, facilitating knowledge sharing and collective problem-solving.

Work Schedule:

  • Standard full-time work hours (approximately 40 hours/week) are expected.

  • The hybrid model offers some flexibility, but strategic work, team meetings, and executive engagement may necessitate specific in-office days or focused work periods. The 15% travel requirement also influences the schedule.

📝 Enhancement Note: The hybrid model in a large corporate campus context suggests a structured approach to work-life balance, where collaboration is prioritized, but individual work can be done remotely. The travel component is typical for senior roles involved in strategic oversight and stakeholder engagement across different locations.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Likely conducted by HR or a recruiter to assess basic qualifications, experience, and cultural fit.

  • Hiring Manager Interview: A deeper dive into experience, strategic thinking, and understanding of CRM, AI, and the pharmaceutical industry. This is where the core responsibilities will be discussed.

  • Team/Peer Interviews: Meetings with key stakeholders, including the Executive Director, VP, and potentially other Directors or senior managers from related teams (e.g., Commercial Operations, IT, Data Science). These interviews will assess collaboration style, strategic alignment, and functional expertise.

  • Case Study / Strategic Challenge: Candidates may be asked to present a strategic vision, roadmap concept, or solve a hypothetical business problem related to CRM or product strategy. This assesses problem-solving skills, strategic thinking, and communication.

  • Executive Interview: A final interview with a senior executive (potentially the VP or above) to confirm strategic alignment, leadership potential, and overall fit with Novartis's vision.

Portfolio Review Tips:

  • Focus on Strategic Impact: Highlight how your strategic decisions led to tangible business outcomes (e.g., increased efficiency, improved customer engagement, successful technology adoption).

  • Showcase Visionary Thinking: Prepare examples of how you've defined and articulated long-term visions, especially for technology platforms or strategic initiatives.

  • Demonstrate Roadmap Development: Be ready to walk through a strategic roadmap you developed, explaining the rationale, prioritization, and how it aligned with business goals.

  • Illustrate Innovation & Discovery: Select case studies where you led exploration of new technologies or capabilities, detailing the process and lessons learned.

  • Quantify Achievements: Whenever possible, use metrics and data to demonstrate the impact of your work (e.g., "Increased CRM adoption by X%", "Reduced time-to-market for new features by Y%").

  • Tailor to Novartis: Research Novartis's current strategic priorities, especially in CRM and digital transformation, and frame your experience within that context.

Challenge Preparation:

  • Strategic Problem Solving: Be prepared to analyze a complex business challenge related to customer engagement, CRM implementation, or technology strategy and propose a strategic solution.

  • Vision Articulation: Practice clearly and concisely articulating a strategic vision for a CRM platform or a new technology initiative.

  • Roadmap Prioritization: Understand how to prioritize initiatives on a roadmap, balancing short-term needs with long-term strategic goals.

  • Stakeholder Alignment Scenarios: Prepare to discuss how you would gain buy-in from diverse stakeholders for a strategic initiative.

  • AI/Agentic Solutions: Be ready to discuss potential applications of AI in CRM and how to evaluate their strategic value.

📝 Enhancement Note: For a Director-level strategy role, the interview process will be rigorous and heavily focused on strategic thinking, leadership, and influencing skills. A well-prepared portfolio (or presentation) demonstrating strategic impact and visionary capabilities will be essential. Case studies are likely to be a key component.

🛠 Tools & Technology Stack

Primary Tools:

  • CRM Platforms:

    • Salesforce: Extensive experience with Salesforce Sales Cloud, Service Cloud, or Marketing Cloud is highly probable. Understanding its architecture, customization capabilities, and strategic application is key.
    • Veeva: Deep knowledge of Veeva CRM, especially within the pharmaceutical context, is critical. This includes understanding its specific modules and use cases for life sciences commercial teams.
    • Microsoft Dynamics: While not explicitly stated as primary, familiarity is a plus given its mention, indicating a potential multi-platform environment or integration needs.
  • Product Management Tools: Tools for roadmap planning, backlog management, and feature definition (e.g., Jira, Confluence, Aha!, Productboard).

  • Collaboration & Productivity Suites: Microsoft Office 365 (Word, Excel, PowerPoint, Teams) or Google Workspace.

  • Project Management Tools: Tools for managing projects and initiatives, potentially including MS Project or Asana.

Analytics & Reporting:

  • Business Intelligence (BI) Tools: Experience with platforms like Tableau, Power BI, or Qlik for data visualization and dashboard creation.

  • Data Warehousing & ETL Tools: Understanding of how data is integrated and managed for analysis (e.g., Snowflake, Informatica, custom solutions).

  • Analytics Platforms: Familiarity with analytics frameworks and methodologies.

CRM & Automation:

  • Marketing Automation Platforms: While the focus is CRM, understanding integration with platforms like Marketo, Pardot, or HubSpot could be beneficial.

  • Workflow Automation: Experience with tools or native functionalities within CRMs that automate business processes.

  • Integration Platforms: Knowledge of how different systems connect (e.g., iPaaS solutions like MuleSoft, Dell Boomi) to ensure seamless data flow between CRM and other enterprise systems.

📝 Enhancement Note: Proficiency with Salesforce and Veeva is paramount for this role given the pharmaceutical industry focus. The ability to strategize around these platforms, integrate them, and leverage their capabilities for a Customer 360 view is essential. Understanding of emerging AI tools for CRM enhancement is also a key differentiator.

👥 Team Culture & Values

Operations Values:

  • Innovation & Transformation: A drive to explore and implement new technologies (AI, agentic solutions) and transform current processes to achieve future state goals.

  • Data-Driven Decision Making: A strong emphasis on leveraging data and insights to inform strategy, measure performance, and optimize outcomes.

  • Customer Centricity: A commitment to understanding and meeting customer needs through a holistic Customer 360 approach.

  • Strategic Alignment & Collaboration: Valuing alignment with enterprise strategy and fostering strong cross-functional partnerships to achieve common goals.

  • Accountability & Excellence: A culture of ownership, responsibility, and a pursuit of high performance and continuous improvement in all operations.

  • Agility & Adaptability: The ability to adapt strategies and approaches in a rapidly evolving technological and market landscape.

Collaboration Style:

  • Cross-Functional Integration: Expected to work seamlessly with commercial, IT, marketing, sales, and other departments to ensure CRM strategy supports diverse business needs.

  • Executive Engagement: Regular interaction with senior leaders, requiring clear, concise, and strategic communication.

  • Team-Oriented: Fostering a collaborative environment within the immediate CRM strategy team, encouraging idea sharing and mutual support.

  • Process-Oriented: A focus on building and refining processes that support efficient and effective CRM operations and strategy development.

📝 Enhancement Note: Novartis, as a large, science-driven organization, likely fosters a culture that values rigorous analysis, innovation, and collaborative problem-solving. The emphasis on transformation and new technologies suggests a forward-thinking operational ethos.

⚡ Challenges & Growth Opportunities

Challenges:

  • Navigating Complex Stakeholder Landscapes: Balancing the needs and priorities of various senior stakeholders across different departments (Commercial, IT, Marketing, Sales) to achieve consensus on CRM strategy and roadmap.

  • Integrating Diverse Technology Stacks: Strategizing and potentially managing the integration of multiple CRM platforms (Salesforce, Veeva, Microsoft) and ensuring they work cohesively within a Customer 360 framework.

  • Adopting Emerging Technologies: Successfully evaluating, piloting, and scaling new technologies like AI and agentic solutions within a regulated pharmaceutical environment, managing associated risks and ensuring ROI.

  • Driving Organizational Change: Inspiring and leading the organization through significant transformation in its CRM approach and customer engagement models.

  • Maintaining Strategic Focus in a Large Organization: Ensuring that long-term strategic vision remains a priority amidst day-to-day operational demands and evolving business priorities.

Learning & Development Opportunities:

  • Deepening AI & Agentic Solutions Expertise: Opportunity to become a leader in the application of advanced AI technologies within the pharmaceutical commercial space.

  • Strategic Product Management Mastery: Enhancing skills in developing and executing complex, long-term product strategies for critical enterprise platforms.

  • Executive Leadership Development: Gaining experience in high-level strategic decision-making and influencing at the VP and Executive Director levels.

  • Industry Trend Foresight: Staying ahead of emerging trends in CRM, digital engagement, and commercial operations within the Life Sciences sector.

  • Cross-Functional Domain Exposure: Broadening understanding of various commercial functions and their interaction with CRM strategy.

📝 Enhancement Note: The challenges outlined are typical for senior strategy roles in large, complex organizations undergoing digital transformation. The growth opportunities are substantial, positioning the individual for significant career advancement within the company or the broader industry.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you developed a long-term product vision that required significant organizational change. What was your process, and what were the outcomes?" (Focus on vision creation, stakeholder management, and impact.)

  • "How would you approach building a strategic roadmap for CRM capabilities, balancing innovation with existing business needs and technical debt?" (Focus on roadmap planning, prioritization, and strategic alignment.)

  • "Discuss your experience evaluating and integrating emerging technologies like AI into enterprise systems. What frameworks do you use, and what are the key considerations for a pharmaceutical company?" (Focus on innovation, risk assessment, and industry context.)

Company & Culture Questions:

  • "Based on what you know about Novartis and the pharmaceutical industry, what do you see as the biggest opportunities and challenges for CRM strategy in the next 3-5 years?" (Demonstrate industry knowledge and strategic foresight.)

  • "How would you foster a culture of innovation and data-driven decision-making within a CRM product strategy team?" (Assess understanding of company values and team leadership.)

Portfolio Presentation Strategy:

  • Structure Your Narrative: For each key achievement or project, use a STAR (Situation, Task, Action, Result) or PAR (Problem, Action, Result) framework. Clearly articulate the strategic challenge, your approach, and the quantifiable impact.

  • Visualize Your Strategy: Use diagrams, charts, and roadmaps to visually represent your strategic thinking, planning processes, and proposed solutions.

  • Highlight Visionary Elements: Emphasize how you identified future needs and translated them into actionable strategies, especially concerning technology adoption.

  • Focus on Influence: Be prepared to discuss specific instances where you successfully influenced senior leaders to adopt your strategic recommendations.

  • Address the Two Positions: If presenting for both "Product Vision" and "Platform Roadmap," ensure your examples clearly differentiate your experience and capabilities for each focus area.

📝 Enhancement Note: Preparation should focus on demonstrating strategic depth, leadership presence, and a deep understanding of both CRM technology and the pharmaceutical GTM landscape. The ability to articulate complex strategies clearly and persuasively is paramount.

📌 Application Steps

To apply for this Director, Product Strategy position:

  • Submit Your Application: Navigate to the Novartis careers portal via the provided URL and complete the online application form.

  • Tailor Your Resume: Ensure your resume clearly highlights your experience in product strategy, CRM technologies (Salesforce, Veeva), AI/emerging technologies, pharmaceutical industry context, and senior stakeholder influence. Use keywords from the job description.

  • Prepare Your "Portfolio" Presentation: Develop a concise presentation or document that showcases your strategic thinking, vision development, roadmap planning, and stakeholder influence capabilities. Focus on quantifiable achievements and relevant case studies.

  • Research Novartis: Deeply understand Novartis's current strategic initiatives, particularly in CRM, digital transformation, and its role in the pharmaceutical market. Familiarize yourself with their mission and values.

  • Practice Interview Responses: Rehearse answers to common strategy, leadership, and industry-specific interview questions, focusing on clarity, conciseness, and impact. Be ready to discuss your approach to both Product Vision and Platform Roadmap development.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must possess a Bachelor's degree (Master's, MBA, or strategy/innovation background preferred) and have 7+ years in product strategy, consulting, innovation, product management, or enterprise technology leadership. Essential requirements include demonstrated ability to develop long-range visions, deep knowledge of CRM technologies (Salesforce, Veeva) and AI/ML applications, and proven experience influencing senior stakeholders.