Digital UX Consultant

📍 Job Overview

Job Title: Digital UX Consultant

Company: HEXAWARE

Location: India

Job Type: Full-Time

Category: User Experience (UX) Design / Cybersecurity Operations

Date Posted: 2026-05-11T06:29:26

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Design intuitive, secure, and scalable user experiences for complex cybersecurity applications, focusing on translating technical complexity into efficient user interactions.

• Define and execute UX strategies, ensuring consistency, accessibility, and usability across highly technical platforms for both expert and non-expert users.

• Collaborate closely with UX leads, engineers, and security specialists to integrate user-centric design principles into cybersecurity solutions.

• Utilize Figma and Figma Make for hands-on creation of high-fidelity designs and interactive prototypes, accelerating ideation and iteration cycles.

• Contribute to the overall product development lifecycle by advocating for user needs and best practices in UX design within an enterprise cybersecurity context.

📝 Enhancement Note: While the title is "Digital UX Consultant," the description strongly indicates a specialized role within Cybersecurity Operations, requiring a deep understanding of IT infrastructure and security workflows. This is not a general UX role but one that demands specific domain knowledge. The "5-10 years" experience level suggests a Senior Designer or Consultant capacity.

📈 Primary Responsibilities

• Lead the design of user interfaces and user experiences for sophisticated cybersecurity applications, ensuring they are intuitive, secure, and scalable.

• Translate complex technical requirements, IT infrastructure details, and security workflows into clear, efficient, and user-friendly design solutions.

• Develop and maintain comprehensive UX strategies, style guides, and design systems to ensure visual and functional consistency across all cybersecurity platforms.

• Create high-fidelity mockups, wireframes, and interactive prototypes using Figma, demonstrating user flows and interaction patterns for stakeholder review and user testing.

• Conduct user research, usability testing, and accessibility audits to gather feedback and iterate on designs, ensuring compliance with WCAG and other relevant standards.

• Partner with engineering teams to ensure seamless implementation of UX designs, providing detailed specifications and design assets.

• Actively participate in cross-functional team meetings, including product management, engineering, and security specialists, to align on project goals and user experience objectives.

• Leverage Figma Make and other advanced features to streamline the design process, accelerate ideation, and facilitate rapid iteration cycles.

• Stay abreast of the latest trends and best practices in UX design, cybersecurity, and IT infrastructure to continuously improve design methodologies and application usability.

• Advocate for user-centric design principles throughout the organization, educating stakeholders on the importance of usability, accessibility, and security in user experience.

📝 Enhancement Note: The responsibilities have been expanded to reflect the senior nature of the role and the specific demands of designing for cybersecurity. Emphasis is placed on strategic design, cross-functional collaboration in a technical environment, and detailed UX deliverables within Figma.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field. Equivalent practical experience will also be considered.

Experience: 5-10 years of professional experience in UX design, with a significant focus on complex enterprise applications, preferably within the cybersecurity, IT infrastructure, or highly regulated industries.

Required Skills:

• Proven expertise in UX design principles, user-centered design methodologies, and information architecture.

• Advanced proficiency in Figma for wireframing, high-fidelity design, and interactive prototyping.

• Strong understanding of UX strategy development, including user journey mapping, persona creation, and workflow analysis.

• Demonstrated experience in creating accessible (WCAG compliant) and usable interfaces for diverse user groups.

• Solid understanding of IT infrastructure, cybersecurity concepts, and typical security workflows.

• Ability to translate complex technical requirements into intuitive user experiences.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design decisions to technical and non-technical stakeholders.

• Experience working effectively in Agile/Scrum development environments.

Preferred Skills:

• Experience designing for cybersecurity applications or platforms.

• Familiarity with enterprise security frameworks and compliance standards.

• Experience with user research methodologies, including user interviews, surveys, and usability testing.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to understand implementation constraints and possibilities.

• Experience with design system management and implementation.

• Familiarity with other UX/UI design and collaboration tools (e.g., Sketch, Adobe Creative Suite, Miro).

📝 Enhancement Note: The education section has been broadened to include related fields, recognizing that UX talent can come from diverse academic backgrounds. The required and preferred skills are tailored to the specific demands of cybersecurity UX, emphasizing technical understanding and advanced Figma usage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 complex projects demonstrating your UX design process from concept to completion.

• Projects should highlight your ability to solve complex problems, particularly those involving technical or security-related domains.

• Include case studies that detail your role, the challenges faced, your design process, key decisions made, and the impact of your solutions (quantifiable metrics are highly valued).

• Showcase your proficiency with Figma, including examples of wireframes, high-fidelity mockups, and interactive prototypes.

Process Documentation:

• Evidence of your systematic approach to UX design, including user research methodologies, information architecture planning, and interaction design.

• Examples of how you have documented user flows, wireframes, and design specifications for engineering teams.

• Documentation illustrating your process for conducting usability testing, gathering feedback, and iterating on designs.

• Examples of how you have contributed to or managed design systems and style guides to ensure consistency.

📝 Enhancement Note: The portfolio requirements are specifically geared towards demonstrating a deep understanding of the design process for complex, technical applications, with a strong emphasis on Figma proficiency and the ability to articulate impact.

💵 Compensation & Benefits

Salary Range: For a Digital UX Consultant with 5-10 years of experience in India, the estimated annual salary range can vary significantly based on the specific city (e.g., Bangalore, Mumbai, Pune), the company's compensation philosophy, and the candidate's specific skill set and negotiation. Based on industry benchmarks for senior UX roles in major Indian tech hubs, a reasonable estimate would be INR 12,00,000 to INR 25,00,000 per annum. This range accounts for base salary, potential bonuses, and benefits.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision) for employees and dependents.

• Generous paid time off (PTO), including vacation days, sick leave, and public holidays.

• Retirement savings plan (e.g., Provident Fund contributions).

• Opportunities for professional development, including training, workshops, conferences, and certifications.

• Access to advanced design tools and technologies, including premium Figma subscriptions and potential hardware upgrades.

• Potential for performance-based bonuses and annual increments.

• Employee assistance programs (EAP) for well-being support.

• Relocation assistance may be provided for candidates moving to the office location.

Working Hours: The standard working hours are typically 40 hours per week, usually distributed over a Monday to Friday schedule. Some flexibility may be available, but the on-site nature of the role requires consistent presence during core business hours to facilitate collaboration with local and potentially global teams.

📝 Enhancement Note: A regional salary range for India has been estimated based on typical senior UX consultant compensation in major tech cities. Benefits are standard for a large IT services company and have been tailored to include professional development relevant to a UX role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, specializing in digital transformation, cloud, and cybersecurity. Hexaware is a global provider of IT consulting and digital solutions.

Company Size: Hexaware Technologies is a large enterprise, typically employing over 19,000 professionals globally.

Founded: 1990. With over three decades of experience, Hexaware has established a strong presence and reputation in the IT services sector.

Team Structure:

• The UX design team likely operates within a larger digital transformation or product engineering division.

• It will comprise various UX specialists, including UX researchers, UI designers, and senior UX consultants like this role.

• This team will report to a Head of UX, Design Director, or a similar leadership position.

Methodology:

• Emphasis on Agile and Lean methodologies for product development and design.

• Data-driven decision-making, leveraging analytics and user feedback to inform design choices.

• Continuous improvement culture, encouraging experimentation and learning from both successes and failures.

• Focus on delivering scalable, secure, and efficient solutions that drive business value for clients.

Company Website: https://www.hexaware.com/

📝 Enhancement Note: Company context has been filled in using typical information for a large IT services firm like Hexaware, focusing on how this impacts the operations and collaboration style for a UX designer.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior/Consultant level within the UX domain, specifically focused on intricate cybersecurity applications. It requires a blend of deep design expertise, strategic thinking, and domain-specific knowledge. The individual is expected to operate with a significant degree of autonomy, influencing design direction and mentoring junior team members.

Reporting Structure: The Digital UX Consultant will likely report to a UX Lead, Design Manager, or Head of UX/Design within the relevant business unit or project team. They will work closely with project managers and technical leads.

Operations Impact: The impact of this role is critical for enhancing the usability, security, and efficiency of cybersecurity platforms. By creating intuitive interfaces, this consultant directly contributes to:

• Reduced user error rates in critical security operations.

• Increased adoption and effective utilization of security tools.

• Improved response times to security incidents.

• Enhanced overall security posture for clients.

Growth Opportunities:

• Specialization: Deepen expertise in cybersecurity UX, becoming a recognized subject matter expert within Hexaware and the industry.

• Leadership: Transition into a UX Lead or Design Manager role, managing a team of designers and overseeing larger projects.

• Cross-functional Mobility: Move into related roles such as Product Management, Technical Program Management, or specialized UX research focused on enterprise software.

• Client-Facing Roles: Develop skills in client consulting, presales, or solution architecture, leveraging design expertise to drive business development.

• Continuous Learning: Access to ongoing training, certifications, and opportunities to attend industry conferences to stay at the forefront of UX and cybersecurity trends.

📝 Enhancement Note: The career analysis focuses on the senior nature of the role and its specific impact within the cybersecurity domain, outlining clear paths for specialization and leadership within an IT services context.

🌐 Work Environment

Office Type: This is an on-site role, implying a traditional office environment provided by Hexaware. This setting facilitates in-person collaboration, spontaneous discussions, and a structured work atmosphere.

Office Location(s): While the specific city in India is not detailed, major hubs like Bangalore, Mumbai, Pune, or Chennai are common for such roles. Candidates should expect to work from a Hexaware office in one of these or similar locations.

Workspace Context:

• Collaborative Environment: The office space will likely feature open-plan areas, meeting rooms, and dedicated project spaces designed to foster teamwork and communication among cross-functional teams.

• Tools & Technology: Access to standard office amenities, high-speed internet, and potentially dedicated workstations equipped with necessary software, including high-performance machines suitable for running Figma and other design tools efficiently.

• Team Interaction: Opportunities for regular face-to-face interaction with colleagues, including designers, engineers, product managers, and project leads, promoting a strong sense of team cohesion and shared purpose.

Work Schedule: The role adheres to a standard 40-hour work week, generally from Monday to Friday. While there might be some flexibility, the on-site requirement means consistent availability during core business hours is expected to support project timelines and team collaboration.

📝 Enhancement Note: The work environment description assumes a typical large IT services company's office setup in India, emphasizing the collaborative and structured nature of an on-site role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will conduct an initial call to assess basic qualifications, experience, and cultural fit.

• Portfolio Presentation & Technical Interview: Candidates will be asked to present their portfolio, walking through key projects, design process, and problem-solving approaches. This will be followed by in-depth technical questions about UX principles, Figma, and cybersecurity application design.

• Case Study/Design Challenge: A take-home or live design challenge may be assigned to evaluate practical design skills, problem-solving abilities, and approach to a specific UX problem, potentially related to cybersecurity.

• Team/Stakeholder Interviews: Interviews with potential team members, UX leads, engineering managers, and product managers to assess collaboration skills and alignment with team dynamics.

• Final Interview: A concluding interview with senior management to discuss overall fit, career aspirations, and finalize the offer.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies that follow a narrative: Problem -> Your Role -> Process -> Solution -> Impact.

• Figma Focus: Highlight your advanced Figma skills, especially Figma Make, and demonstrate how you used it to achieve specific design outcomes or efficiencies.

• Cybersecurity Context: If possible, include projects that demonstrate your understanding of technical or security-related challenges, even if not directly in cybersecurity. Explain how you approached these complexities.

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Process Clarity: Clearly articulate your design process, emphasizing user research, iterative design, and collaboration with stakeholders.

Challenge Preparation:

• Understand the Domain: Research common UX challenges in cybersecurity applications. Think about user types (analysts, administrators), their goals, and potential pain points.

• Practice Figma: Be ready to demonstrate your Figma skills under pressure. Practice creating flows, components, and prototypes quickly.

• Problem Decomposition: For any given challenge, practice breaking down the problem into smaller, manageable parts.

• Articulate Reasoning: Be prepared to explain why you made specific design decisions, linking them back to user needs, business goals, and UX best practices.

📝 Enhancement Note: The interview and portfolio review section is tailored to a senior UX role, emphasizing the need for a strong, well-documented portfolio and preparedness for technical challenges and domain-specific questions.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool. Expected advanced proficiency, including mastery of features like Auto Layout, Components, Variants, and especially Figma Make for accelerated workflows.

• Figma Plugins & Integrations: Familiarity with useful Figma plugins that enhance productivity and collaboration.

• Prototyping Tools: While Figma is primary, understanding of other prototyping paradigms might be beneficial.

Analytics & Reporting:

• User Analytics Platforms: Experience with tools like Google Analytics, Mixpanel, Amplitude, or similar, to understand user behavior and measure design impact.

• Usability Testing Platforms: Familiarity with tools for remote usability testing and session recording (e.g., UserTesting.com, Lookback).

• Data Visualization Tools: Ability to interpret data from analytics and present it clearly.

CRM & Automation:

• While not a direct CRM role, understanding how UX designs integrate with backend systems, CRMs, and security information and event management (SIEM) tools can be advantageous.

• Familiarity with project management and collaboration tools such as Jira, Confluence, Asana, or Trello for workflow management and communication.

📝 Enhancement Note: The tool stack is heavily focused on Figma, given the explicit mention of Figma Make. Other tools are included to reflect typical enterprise UX environments and the need to integrate design with data and project management.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the end-user's needs and experience, especially within the demanding context of cybersecurity operations.

• Excellence & Innovation: Striving for high-quality design solutions that are not only functional and secure but also innovative and forward-thinking in their approach.

• Collaboration & Partnership: Working effectively with diverse teams (engineering, product, security) to achieve shared goals, fostering an environment of mutual respect and open communication.

• Data-Driven Decision Making: Utilizing analytics, user feedback, and research to inform design choices and measure the effectiveness of solutions.

• Integrity & Security: Upholding the highest standards of integrity, particularly critical when designing for sensitive cybersecurity applications where security and trust are paramount.

Collaboration Style:

• Cross-Functional Integration: Actively participating in product development cycles, providing UX insights at every stage from ideation to launch and iteration.

• Process Review & Feedback: Engaging in regular design critiques and feedback sessions, both giving and receiving constructive criticism to continuously improve designs and processes.

• Knowledge Sharing: Contributing to a culture of learning by sharing best practices, insights from user research, and new design techniques with the wider team.

📝 Enhancement Note: The culture and values are framed around the core tenets of UX design, with a specific emphasis on the unique demands and responsibilities of working within the cybersecurity domain.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Technical Complexity: The primary challenge will be translating highly technical cybersecurity concepts and intricate IT infrastructure into simple, intuitive user experiences.

• Balancing Security and Usability: Finding the optimal balance between stringent security requirements and the need for user-friendly, efficient workflows. Overly complex security measures can hinder productivity.

• Diverse User Base: Designing for a potentially wide range of users, from highly technical security analysts to less technical administrators, each with different needs and skill levels.

• Rapidly Evolving Threats: Keeping up with the fast-paced evolution of cybersecurity threats and technologies, and ensuring designs remain relevant and effective.

• Stakeholder Alignment: Garnering buy-in and alignment from various stakeholders who may have differing priorities (e.g., security vs. speed vs. cost).

Learning & Development Opportunities:

• Specialized Cybersecurity UX Training: Access to internal or external training programs focused on UX for cybersecurity, threat intelligence platforms, or secure system design.

• Industry Certifications: Opportunities to pursue certifications relevant to UX, cybersecurity, or IT service management (e.g., Certified Usability Analyst, CompTIA Security+).

• Mentorship Programs: Potential to be mentored by senior UX leaders or cybersecurity experts within Hexaware, or to mentor junior designers.

• Exposure to Cutting-Edge Technology: Working on projects that leverage advanced technologies and address critical cybersecurity challenges, providing hands-on experience.

📝 Enhancement Note: Challenges are specific to the cybersecurity UX domain, and growth opportunities are tailored to skill enhancement and career progression within this specialized field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a user experience for a highly technical or complex system. What were the main challenges, and how did you approach them?" (Prepare to discuss your process, Figma usage, and problem-solving.)

• "How do you balance the need for robust security features with the requirement for a user-friendly and efficient interface in a cybersecurity application?" (Focus on your understanding of trade-offs and design strategies for security UX.)

• "Walk us through your process for creating interactive prototypes in Figma. How do you use Figma Make to accelerate your workflow?" (Be ready to demonstrate your Figma proficiency and efficiency.)

Company & Culture Questions:

• "What interests you about working at Hexaware, and specifically on cybersecurity-focused UX projects?" (Research Hexaware's cybersecurity offerings and tailor your answer.)

• "How do you approach collaboration with engineers and security specialists who may have different priorities?" (Emphasize your communication, empathy, and problem-solving skills in cross-functional settings.)

Portfolio Presentation Strategy:

• Tell a Story: For each project, craft a compelling narrative that highlights your thought process, challenges, and the impact of your design decisions.

• Show, Don't Just Tell: Use visuals effectively. Present clear wireframes, mockups, prototypes, and user flow diagrams.

• Figma Deep Dive: Be prepared to go into detail about your Figma workflow, including how you leverage features like components, variants, and Figma Make for efficiency and consistency.

• Quantify Results: If possible, present metrics that demonstrate the success of your designs. If direct metrics aren't available, discuss potential impact or how you would measure success.

• Explain Trade-offs: Discuss any design compromises you had to make and the rationale behind them, especially concerning security and usability.

📝 Enhancement Note: Interview preparation advice is structured to help candidates anticipate questions related to UX strategy, technical domain knowledge, Figma proficiency, and cultural fit within a large IT services organization.

📌 Application Steps

To apply for this Digital UX Consultant position:

• Submit your application through the provided Oracle Cloud portal link.

• Portfolio Customization: Tailor your resume and portfolio to highlight your experience with complex enterprise applications, Figma proficiency (especially Figma Make), and any relevant cybersecurity or IT infrastructure knowledge.

• Resume Optimization: Ensure your resume clearly articulates your UX design process, problem-solving skills, and quantifiable achievements, using keywords from the job description.

• Interview Preparation: Thoroughly prepare for your portfolio presentation, focusing on case studies that demonstrate your end-to-end design process and your ability to articulate complex design decisions. Practice explaining your Figma workflow and any experience with cybersecurity concepts.

• Company Research: Research Hexaware's services, particularly their cybersecurity and digital transformation offerings, to demonstrate your understanding of their business and how your UX skills can add value.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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