Digital Designer, UX/UI

📍 Job Overview

Job Title: Digital Designer, UX/UI Company: Tonic3 Location: Schaumburg, IL / Irving, TX Job Type: Full-Time Category: Digital Design / UX/UI Operations Date Posted: September 8, 2025 Experience Level: Mid-Senior (5+ years) Remote Status: Hybrid

🚀 Role Summary

• This role is pivotal in crafting user-centered digital experiences for a leading Fortune 500 brand, requiring a strong blend of creative strategy and technical execution within a hybrid work model.
• The Digital Designer will be responsible for the end-to-end design process of digital assets, ensuring they are engaging, accessible, and aligned with brand guidelines, contributing to the client's overall digital presence and user engagement metrics.
• Collaboration is key, as this position involves working within an integrated in-house agency environment, partnering with cross-functional teams to deliver exceptional and impactful design solutions that resonate with national audiences.
• Success in this role hinges on the ability to translate complex concepts into intuitive user interfaces and user experiences, leveraging industry-standard tools and best practices in UX/UI and digital design to drive client satisfaction and brand perception.

📝 Enhancement Note: While the core title is "Digital Designer, UX/UI," the emphasis on crafting user experiences, balancing creativity with usability, and working within an agency-like structure suggests a strong alignment with GTM (Go-To-Market) operations by influencing customer perception and engagement through digital touchpoints. This role is less about back-end operations and more about the front-end, customer-facing aspects that directly impact brand perception and conversion.

📈 Primary Responsibilities

• Design and develop user-friendly digital assets, including websites, landing pages, and interactive elements, ensuring a seamless and intuitive user journey.
• Collaborate closely with internal creative teams and client partners to enhance the overall user experience and ensure design solutions are integrated effectively across various digital platforms.
• Implement and uphold accessibility standards (WCAG) and inclusive design practices across all digital creations to ensure broad audience reach and compliance.
• Manage and prioritize multiple design projects concurrently, ensuring timely delivery of high-quality work that meets or exceeds project objectives and client expectations.
• Stay abreast of emerging design trends, tools, and techniques in UX/UI and digital design to continuously elevate the quality and innovation of design output.
• Translate complex client requirements and user needs into simple, intuitive, and visually compelling design solutions.
• Adapt and iterate on visual designs based on feedback, user testing results, and data-driven insights to optimize user engagement and conversion rates.

📝 Enhancement Note: The responsibilities highlight a direct impact on customer acquisition and retention through effective digital touchpoints. The emphasis on user-friendly assets, accessibility, and data-driven iteration aligns with GTM strategies focused on optimizing the customer journey and maximizing conversion potential.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Graphic Design, Visual Communications, Human-Computer Interaction, or a closely related design field. Experience: A minimum of 5 years of professional design experience, with a significant focus on User Experience (UX) and User Interface (UI) design, and broader digital design responsibilities. Agency experience is explicitly required.

Required Skills:

• Proven proficiency in industry-leading design software, specifically Figma, Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign), and Microsoft Office Suite.
• Strong understanding and practical application of User Experience (UX) principles, design systems, and responsive design methodologies.
• Expertise in creating detailed wireframes, interactive prototypes, and high-fidelity visual designs that effectively communicate user flows and interface elements.
• Deep knowledge of accessibility standards, particularly WCAG (Web Content Accessibility Guidelines), and a commitment to inclusive design practices.
• Excellent visual design skills, with a keen eye for layout, typography, color theory, and overall aesthetic appeal.
• Demonstrated ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines in a fast-paced environment.
• Strong collaborative skills, with the ability to work effectively within a cross-functional team and present design decisions confidently to stakeholders.
• Adaptability and a willingness to iterate on designs based on feedback, user testing, and performance data.
• Detail-oriented approach to design execution and quality assurance.

Preferred Skills:

• Foundational knowledge of HTML and CSS, enabling a better understanding of front-end development constraints and possibilities.
• Experience in designing for a Fortune 500 brand or a large-scale client, demonstrating the ability to adapt to established brand guidelines and strategic objectives.
• Familiarity with user research methodologies and ability to incorporate user feedback into the design process.
• Curiosity and a proactive approach to staying updated on the latest UX/UI trends, emerging technologies, and best practices in digital design.

📝 Enhancement Note: The requirement for agency experience is critical. It signals a need for individuals who can handle client-facing demands, manage multiple project scopes, and deliver under pressure, which are all hallmarks of GTM support roles. The emphasis on Figma and Adobe Creative Suite points to specific operational tools essential for executing digital marketing and sales enablement assets.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive online portfolio or website is mandatory, showcasing a diverse range of UX/UI design work and digital marketing materials.
• Portfolio must demonstrate successful application of UX principles, including user journey mapping, wireframing, prototyping, and final visual design for digital platforms.
• Evidence of designing for accessibility (WCAG compliance) and responsive design across various devices and screen sizes should be clearly presented.
• Showcase examples of how design decisions were made, ideally referencing user feedback, data insights, or strategic objectives to illustrate problem-solving and impact.
• Include examples of digital marketing assets, such as landing pages, email templates, or social media graphics, that highlight visual design skills and brand alignment.

Process Documentation:

• While not explicitly stated as formal documentation, the portfolio should implicitly demonstrate a structured design process, from initial concept and research through to final asset delivery.
• Candidates should be prepared to discuss their design process, including how they approach problem-solving, gather requirements, iterate on designs, and collaborate with stakeholders, effectively documenting their workflow through their project examples.

📝 Enhancement Note: A strong portfolio is crucial for this role as it serves as the primary evidence of the candidate's ability to execute on design operations and directly contribute to the client's GTM efforts. The portfolio acts as a tangible demonstration of process efficiency and effectiveness in creating customer-facing digital assets.

💵 Compensation & Benefits

Salary Range: $90,000 - $115,000 per year.

Benefits:

• Comprehensive Medical, Dental & Vision Coverage: Ensuring employee health and well-being with robust insurance plans.
• 401(k): Retirement savings plan with potential company matching, supporting long-term financial planning.
• Generous Paid Time Off (PTO): Includes vacation days, sick days, and holidays, promoting work-life balance and employee well-being.
• 16 Hours of Volunteer Time Off (VTO): Encourages community involvement and corporate social responsibility.
• Company-Provided Equipment: Access to necessary tools and technology to perform job duties effectively.
• Ongoing Learning & Development: A dedicated training budget to support continuous professional growth and skill enhancement in UX/UI and digital design.
• Collaborative, Inclusive, and Supportive Team Environment: Fostering a positive and engaging workplace culture.

Working Hours: The role implies a standard full-time work schedule, likely around 40 hours per week, with the hybrid model allowing for flexibility in daily location between office and remote work.

📝 Enhancement Note: The salary range is competitive for a mid-senior level Digital Designer in the specified locations. The benefits package is comprehensive, reflecting a company that invests in employee well-being and professional development, which are key factors for attracting and retaining talent in specialized operational roles like design. The hybrid model indicates a modern approach to work arrangements, balancing in-office collaboration with remote flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Tonic3 operates within the marketing and advertising industry, functioning as an integrated in-house agency that partners with client organizations. Company Size: While not explicitly stated, the nature of an "integrated in-house agency" serving a "leading Fortune 500 brand" suggests a moderately sized to large operational structure within Tonic3. This implies a professional environment with established processes and a focus on client deliverables. Founded: Information on the founding date of Tonic3 is not provided, but its operational model as an agency suggests a history of providing creative and strategic services to clients.

Team Structure:

• The Digital Designer will be part of a collaborative, cross-disciplinary creative team within Tonic3.
• This team likely includes other designers, copywriters, strategists, and potentially project managers, all working towards common client goals.
• Reporting structure is likely to a Creative Director or Design Lead, with direct collaboration occurring with project teams assigned to specific client initiatives.
• Cross-functional collaboration is a core tenet, as the description emphasizes working with "client partners" and "cross-disciplinary teams" to deliver exceptional work.

Methodology:

• Data analysis and insights likely play a role in informing design decisions, as the role mentions iterating based on "user testing and data insights."
• Workflow planning and optimization are inherent to agency operations, ensuring efficient project delivery and client satisfaction.
• Automation and efficiency practices would be applied through the use of design tools and streamlined processes to manage multiple projects effectively.

Company Website: https://tonic3.na.teamtailor.com

📝 Enhancement Note: The company culture is likely client-centric and results-driven, characteristic of an agency environment. The focus on an "integrated" approach suggests a collaborative ethos where different creative disciplines work in concert. For a Digital Designer, this means being part of a team where design is not siloed but is a fundamental component of broader marketing and communication strategies, directly impacting Go-To-Market execution.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Senior level within the Digital Design and UX/UI spectrum. It requires substantial professional experience (5+ years) and a strong command of design principles, tools, and best practices. The responsibilities involve not just execution but also collaboration, adaptation, and contributing to strategic design solutions that impact client audiences.

Reporting Structure: The Digital Designer will likely report to a Creative Director or a Lead Designer within Tonic3. They will collaborate extensively with project managers, account managers, and potentially directly with client stakeholders or marketing teams. This structure allows for mentorship and guidance while also fostering autonomy in project execution.

Operations Impact: The impact of this role is directly tied to the success of client campaigns and digital initiatives. By creating engaging, accessible, and user-friendly digital experiences, the designer influences customer perception, brand engagement, lead generation, and potentially conversion rates. This role is crucial for shaping the digital face of a major brand, making it a high-impact position within the client's GTM strategy.

Growth Opportunities:

• Skill Specialization: Opportunities to deepen expertise in specific areas of UX/UI, such as user research, interaction design, or accessibility auditing.
• Leadership Development: Potential to grow into a Senior Designer, Lead Designer, or Art Director role, mentoring junior designers and leading creative projects.
• Client Relationship Management: Developing stronger client-facing skills and potentially moving into roles that involve more direct client strategy and account management.
• Broader Creative Exposure: Working with a Fortune 500 client offers exposure to a wide range of industries and campaign types, broadening the designer's portfolio and experience base.
• Training Budget: The allocated training budget provides a direct path for acquiring new skills, certifications, or attending industry conferences to stay ahead of design trends.

📝 Enhancement Note: The growth path for a Digital Designer in an agency setting often involves progressing through project complexity, client account ownership, and potentially team leadership. The "operations" aspect here is in managing the design workflow efficiently and effectively to support client GTM goals.

🌐 Work Environment

Office Type: The role is hybrid, requiring 2-3 days per week in the office depending on the chosen location (Schaumburg, IL or Irving, TX). This suggests a professional office setting designed for collaboration, client meetings, and focused work.

Office Location(s):

• Schaumburg, IL: 1515 Woodfield Rd, Schaumburg, IL 60173. This location is in the suburban Chicago area, offering access to a major metropolitan hub.
• Irving, TX: 6400 Las Colinas Blvd, Irving, TX 75039. This location is within the Dallas-Fort Worth metroplex, a significant business and technology center.

Workspace Context:

• The office environment is expected to foster collaboration among the creative team, with opportunities for brainstorming, design reviews, and direct interaction with colleagues.
• Access to necessary equipment is provided, ensuring designers have the tools they need to produce high-quality work efficiently.
• The hybrid model offers a balance between the structured environment of the office and the flexibility of remote work, allowing for focused individual work and collaborative team engagement.

Work Schedule: A standard full-time work schedule is implied, likely with core hours that facilitate team collaboration during office days. The hybrid model provides flexibility in balancing in-office and remote days.

📝 Enhancement Note: The hybrid work model is a key aspect of the work environment, indicating a modern approach that values both in-person collaboration for ideation and remote work for focused execution. For a designer, this balance can be beneficial for deep work sessions and team synergy, supporting the operational objective of delivering client projects efficiently.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of the resume and, crucially, the online portfolio to assess design skills, experience, and fit with the role's requirements.
• Skills Assessment/Portfolio Review: Candidates will likely present their portfolio, discussing their design process, problem-solving approaches, and the impact of their work. This stage focuses on evaluating UX/UI expertise, tool proficiency, and understanding of design principles.
• Team/Stakeholder Interviews: Interviews with hiring managers, creative leads, and potentially client representatives to assess collaboration skills, communication style, cultural fit, and strategic thinking.
• Potential Design Challenge: While not explicitly mentioned, some roles may include a small design exercise or case study to evaluate practical application of skills under timed conditions.

Portfolio Review Tips:

• Curate Effectively: Select projects that best showcase your UX/UI skills, problem-solving abilities, and impact. Tailor your portfolio to highlight relevant experience for this specific role (e.g., digital assets, accessibility).
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the tools used, the solutions you devised, and the measurable results or impact achieved.
• Showcase Process: Include wireframes, user flows, prototypes, and iterations to demonstrate your design thinking and how you arrived at the final solution.
• Highlight Collaboration: If possible, include projects where you collaborated with developers, marketers, or other stakeholders, and explain how you managed those interactions.
• Accessibility Focus: Explicitly call out how you incorporated accessibility standards (WCAG) into your designs.
• Quantify Impact: Use data and metrics wherever possible to demonstrate the success of your designs (e.g., improved conversion rates, reduced bounce rates, increased user satisfaction).

Challenge Preparation:

• Understand the Brand: Research Tonic3 and the Fortune 500 client they serve to understand their brand identity, target audience, and current digital presence.
• Review UX/UI Best Practices: Refresh your knowledge on current UX/UI trends, accessibility guidelines, and design system principles.
• Practice Articulation: Be prepared to clearly articulate your design rationale, decision-making process, and how your work aligns with business objectives. Practice presenting your portfolio concisely and engagingly.

📝 Enhancement Note: The portfolio is the most critical component of the application. It's the primary tool for demonstrating operational capability in design execution. Candidates should treat the portfolio review as a performance review of their design process and impact, directly linking their skills to the company's GTM objectives.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative design, wireframing, prototyping, and creating high-fidelity visual designs. Proficiency in Figma is a key requirement.
• Adobe Creative Suite: Including Photoshop for image editing and manipulation, Illustrator for vector graphics and icons, and potentially InDesign for layout and print-related digital assets.
• Microsoft Office Suite: For general productivity, documentation, and communication (Word, PowerPoint, Excel).

Analytics & Reporting:

• While not explicitly mentioned as tools to use, understanding how to interpret analytics (e.g., Google Analytics, user behavior tracking tools) and translate them into design improvements is beneficial. This informs the "data insights" aspect of the role.

CRM & Automation:

• No specific CRM or automation tools are listed for direct use by the designer. However, an understanding of how digital assets integrate with CRM systems or marketing automation platforms (e.g., email marketing tools) can be advantageous for context.

📝 Enhancement Note: The emphasis on Figma and Adobe Creative Suite underscores the operational tools required for this role. Proficiency in these platforms is essential for efficient workflow and high-quality output, directly supporting the client's digital marketing and GTM operations.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A strong focus on understanding and meeting client needs and objectives to deliver exceptional work.
• Collaboration: Valuing teamwork and cross-functional cooperation to achieve shared goals, essential for an integrated agency model.
• Creativity & Innovation: Encouraging novel ideas and approaches to design challenges to create impactful and engaging experiences.
• Quality & Excellence: A commitment to high standards in all design outputs and project deliverables.
• Adaptability & Continuous Improvement: Being open to feedback, iterative design, and learning new techniques to enhance skills and outcomes.

Collaboration Style:

• Cross-functional Integration: Designers work closely with strategists, copywriters, developers, and project managers to ensure cohesive and effective campaign execution.
• Feedback Exchange: An environment where constructive feedback is regularly shared and incorporated into the design process to refine solutions.
• Knowledge Sharing: Encouraging team members to share insights, best practices, and learnings to elevate the collective skill set and operational efficiency.

📝 Enhancement Note: The culture emphasizes a blend of creative exploration and disciplined execution, which is vital for an agency supporting GTM strategies. Designers are expected to be team players who can contribute to a collaborative environment while maintaining a focus on delivering client results through effective design operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Needs with User Experience: Effectively navigating client demands while championing user-centered design principles and accessibility standards.
• Managing Multiple Priorities: Juggling concurrent projects for a major client, each with unique requirements and deadlines, demanding strong organizational and time-management skills.
• Adapting to a Large Brand Ecosystem: Designing within the established framework of a Fortune 500 brand, requiring an understanding of brand guidelines and strategic messaging.
• Staying Current: Keeping pace with the rapid evolution of digital design tools, UX trends, and accessibility best practices.

Learning & Development Opportunities:

• Advanced UX/UI Training: Access to a dedicated budget for courses, workshops, or certifications to deepen expertise in specialized areas of UX/UI design.
• Industry Exposure: Opportunities to attend design conferences or webinars to learn from industry leaders and discover new trends and methodologies.
• Mentorship: Potential to learn from senior designers and creative leads within Tonic3, gaining insights into career progression and advanced design strategies.
• Diverse Project Experience: Working with a large client offers exposure to a wide array of digital marketing challenges, providing rich learning opportunities across different campaign types and platforms.

📝 Enhancement Note: The challenges presented are typical of agency roles supporting large clients, requiring resilience, adaptability, and a proactive approach to learning. The growth opportunities are substantial, offering clear pathways for professional development within the design field and the broader operational support of GTM initiatives.

💡 Interview Preparation

Strategy Questions:

• Design Process Articulation: Be prepared to walk through your design process for a key project, explaining how you identified user needs, chose tools, made design decisions, and handled feedback. Focus on how your process ensures efficient and effective outcomes.
• Collaboration Scenarios: Discuss how you collaborate with cross-functional teams (e.g., developers, marketers) and handle differing opinions or feedback from stakeholders. Emphasize your ability to foster positive working relationships and achieve consensus.
• Problem-Solving Approach: Present a situation where you encountered a complex design challenge and how you approached solving it. Highlight your analytical skills, creativity, and ability to translate insights into actionable design solutions.

Company & Culture Questions:

• Tonic3 & Client Research: Demonstrate your understanding of Tonic3's agency model and the Fortune 500 client's industry, brand, and digital presence.
• Team Fit: Discuss your preferred team working style and how you contribute to a collaborative and inclusive environment. Be ready to share examples of successful teamwork.
• Impact Measurement: Explain how you measure the success of your designs and how your work contributes to broader business objectives or client KPIs.

Portfolio Presentation Strategy:

• Narrative Structure: Frame your portfolio presentation with a clear narrative: problem, solution, execution, and impact. Use storytelling to make your projects memorable.
• Highlight Key Metrics: For each relevant project, present any available data or metrics that demonstrate the positive impact of your design decisions (e.g., increased engagement, conversion rates, user satisfaction).
• Interactive Demonstration: Be ready to navigate through your interactive prototypes or live website examples, explaining key user flows and design choices in real-time.
• Address Accessibility: Clearly articulate your approach to accessibility and showcase specific examples of how you incorporated WCAG standards into your designs.

📝 Enhancement Note: Interview preparation should heavily focus on demonstrating how your design skills directly support operational efficiency and GTM success. Highlighting your process, collaboration, and ability to deliver measurable results will be key differentiators.

📌 Application Steps

To apply for this Digital Designer, UX/UI position:

• Submit your application through the provided link on the Tonic3 careers page.
• Portfolio Customization: Curate your online portfolio to prominently feature UX/UI design projects, digital marketing assets, and case studies that demonstrate your design process, problem-solving skills, and impact. Ensure it clearly showcases your proficiency with Figma and adherence to accessibility standards.
• Resume Optimization: Tailor your resume to highlight your 5+ years of agency experience, specific UX/UI expertise, proficiency in required design tools (Figma, Adobe Creative Suite), and any experience with Fortune 500 clients or large-scale digital initiatives. Quantify achievements where possible.
• Interview Preparation: Practice articulating your design rationale, collaboration approach, and portfolio highlights. Be ready to discuss your understanding of UX principles, accessibility, and how your design work contributes to business objectives.
• Company Research: Thoroughly research Tonic3's services, client portfolio, and the Fortune 500 client they serve. Understand their brand identity and current digital presence to better align your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.