Design Manager - Workplace Technology - Mid Level

📍 Job Overview

Job Title: Design Manager - Workplace Technology - Mid Level Company: Gensler Location: San Jose, California, United States Job Type: FULL_TIME Category: Design Management / Workplace Strategy / Interior Design Date Posted: August 5, 2025 Experience Level: Mid Level (5-10 Years) Remote Status: On-site

🚀 Role Summary

• Lead and manage the full lifecycle of workplace interiors and R&D facility projects, from initial concept through completion and post-occupancy.
• Drive client engagement and relationship management, acting as a trusted advisor and business development catalyst.
• Inspire, mentor, and develop multidisciplinary design teams to foster collaboration and achieve design excellence.
• Ensure projects align with strategic business objectives, design quality standards, and client expectations.
• Oversee project financials, including budgeting, scheduling, and contract negotiation with consultants and vendors.

📝 Enhancement Note: While the job title mentions "Workplace Technology," the core responsibilities and qualifications heavily emphasize interior design and project management for corporate interiors and R&D facilities. The "technology" aspect appears to be integrated within the workplace design context rather than a pure IT or technology management role. This role is focused on the design and management of spaces that incorporate technology, not the technology itself.

📈 Primary Responsibilities

• Oversee all project phases, including project setup, design development, documentation, bidding, and construction administration for corporate interiors and R&D facilities.
• Cultivate and maintain strong, long-term client relationships by serving as the primary point of contact and proactively addressing client needs and project goals.
• Lead, mentor, and inspire project teams, fostering a collaborative environment that promotes design innovation, professional growth, and team cohesion.
• Define, communicate, and manage clear project objectives, scope, and requirements to ensure project success and client satisfaction.
• Manage project budgets, schedules, and resource allocation, including negotiations with subcontractors, vendors, and consultants to ensure fiscal responsibility and timely delivery.
• Maintain a keen awareness of emerging design trends, sustainability best practices (LEED, WELL, etc.), and innovative workplace strategies to inform and enhance project outcomes.
• Track and manage project financial performance, ensuring profitability and adherence to budget constraints.
• Prepare compelling project proposals, negotiate contracts and fees, and manage the bidding process effectively.
• Ensure all project deliverables and outcomes comply with contractual obligations and quality standards.

📝 Enhancement Note: The responsibilities clearly indicate a dual focus on design leadership and client relationship management, aligning with a senior-level design professional who also contributes to business development and client retention within a design firm context.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Architecture or Interior Design is required.

Experience:

• A minimum of 5 years of related professional experience, with a proven track record of successful project management on corporate interiors projects.
• Experience managing the entire project lifecycle, from initial client engagement through post-occupancy evaluation, is highly valued.
• Demonstrated success in building and maintaining long-term client relationships and contributing to business development efforts.
• Experience leading, managing, and mentoring multiple project teams, including architects, interior designers, and technical staff.
• Proven experience in negotiating project scope, fees, and contracts with clients and consultants.
• Familiarity with building codes, industry standards, and structural considerations relevant to interior design projects.
• Demonstrated fiscal accountability and responsibility in managing project budgets and financial performance.
• Strong understanding of sustainability principles and certifications (LEED, WELL Building Standard, Fitwel, Net Zero), with the ability to discuss their application in built projects.

Required Skills:

• Project Management: Expertise in managing complex interior design projects from inception to completion, including scope, budget, and schedule management.
• Client Relationship Management: Proven ability to build trust, communicate effectively, and foster long-term relationships with diverse clientele.
• Team Leadership & Mentoring: Capacity to inspire, guide, and develop design teams, promoting collaboration and high performance.
• Interior Design Principles: Strong understanding of space planning, materials, aesthetics, and functionality for workplace environments.
• Business Development Acumen: Ability to identify opportunities, prepare proposals, and contribute to client acquisition and retention.
• Communication Skills: Excellent verbal, written, and presentation skills for effective stakeholder engagement.
• Organizational Skills: Ability to manage multiple priorities, projects, and deadlines efficiently.
• Financial Management: Proficiency in tracking project financials, budgeting, and ensuring fiscal responsibility.

Preferred Skills:

• Professional Licensure: AIA (American Institute of Architects) or NCIDQ (National Council for Interior Design Qualification) or CID (Certified Interior Designer) certification is preferred.
• Sustainability Expertise: Deep knowledge and practical experience with LEED, WELL Building Standard, Fitwel, or Net Zero Building certifications.
• Project Management Software: Experience with project management tools such as MS Project is a plus.
• Design Software Proficiency: Working knowledge of AutoCAD and Revit is required.

📝 Enhancement Note: The emphasis on client relationship management and business development, coupled with the preference for licensure, suggests this role is geared towards individuals aiming to grow into senior leadership or principal positions within a design firm. The requirement for AutoCAD and Revit, alongside a Bachelor's in Architecture or Interior Design, firmly places this within the design practice realm.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated selection of completed workplace interiors and R&D facility projects showcasing design excellence, innovative solutions, and successful project execution.
• Evidence of client engagement, including how client needs were understood, translated into design concepts, and managed throughout the project lifecycle.
• Demonstration of team leadership and collaboration, highlighting your role in guiding and mentoring design teams.
• Examples of managing project constraints, such as budget limitations, tight schedules, and specific client requirements.
• Documentation of your involvement in the entire project lifecycle, from conceptualization and design development to construction administration and post-occupancy.

Process Documentation:

• Showcase your approach to project setup, including defining project objectives, scope, and initial budgeting/scheduling.
• Illustrate your process for client communication and relationship management, including how you build trust and manage expectations.
• Provide examples of your team management methodology, including how you delegate tasks, foster collaboration, and mentor team members.
• Detail your approach to navigating design challenges, problem-solving, and incorporating feedback throughout the design process.
• Highlight your experience with sustainability integration and how you have applied certifications like LEED, WELL, or Fitwel in your projects.

📝 Enhancement Note: Applicants should prepare a portfolio that not only displays strong design work but also clearly articulates their project management processes, client interaction strategies, and team leadership capabilities. The focus on workplace and R&D facilities means projects demonstrating adaptability to evolving work environments and technological integration will be particularly impactful.

💵 Compensation & Benefits

Salary Range:

• The estimated base salary for this position is between $88,000 and $107,000 per year. This range is contingent upon relevant experience and qualifications.
• 📝 Enhancement Note: This salary range is typical for a mid-level Design Manager in the San Jose, California market, considering the cost of living and the specialized skills required in architecture and interior design. The estimate aligns with industry benchmarks for professionals with 5-10 years of experience in project management and design leadership within the architecture/design sector.

Benefits:

• Comprehensive Medical, Dental, and Vision insurance plans.
• Disability insurance coverage.
• Wellness Programs and Flex Spending accounts to support employee health and well-being.
• Generous Paid Holidays and Paid Time Off (PTO) for work-life balance.
• Retirement savings plan: 401k with company matching, Profit Sharing, and Employee Stock Ownership options.
• Bonus Opportunities based on individual and company performance.
• Tuition Reimbursement program to support continued professional development and education.

Working Hours:

• The role is expected to require approximately 40 hours per week, typical for a full-time position.
• Candidates must be able to be in the office 5 days a week.
• 📝 Enhancement Note: The explicit requirement for 5 days a week in the office underscores the collaborative and client-facing nature of this role within a physical design studio environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Architecture, Design, and Planning Services. Gensler is a global leader in these fields, known for its commitment to designing for people and shaping the future of the built environment. Company Size: Gensler is a large, global firm with a significant presence across numerous international locations, indicating a robust organizational structure and diverse talent pool. Founded: Gensler was founded in 1965, giving it a long history of innovation and established reputation in the design industry.

Team Structure:

• The San Jose office likely houses multidisciplinary teams comprising architects, interior designers, urban planners, graphic designers, and technical specialists.
• This role likely reports to a Design Director, Practice Area Leader, or a Studio Principal, with direct management responsibilities over project teams.
• Cross-functional collaboration is expected with various internal disciplines (e.g., branding, workplace strategy, sustainability experts) and external consultants (e.g., structural engineers, MEP engineers, IT consultants).

Methodology:

• Gensler emphasizes a people-centric design approach, focusing on creating spaces that are inspiring, performative, and sustainable.
• Data-driven insights and research into workplace trends, employee behavior, and technological advancements inform their design strategies.
• Projects are typically managed through a structured design process, from initial client engagement and concept development to detailed documentation and construction administration.

Company Website: gensler.com

📝 Enhancement Note: Gensler's reputation as a top-tier global design firm suggests a high-performance culture that values creativity, collaboration, and client focus. The emphasis on "designing for people" indicates a human-centered approach to all projects.

📈 Career & Growth Analysis

Operations Career Level: This is a Mid-Level Design Manager position, indicating significant responsibility in project execution, client management, and team leadership. It serves as a stepping stone towards senior leadership roles within Gensler's practice areas. Reporting Structure: The Design Manager will likely report to a senior leader within the San Jose studio, such as a Practice Area Leader, Studio Director, or Principal. They will also directly manage project teams comprised of architects, interior designers, and technical staff. Operations Impact: The role has a direct impact on client satisfaction, project profitability, and the firm's reputation by delivering high-quality, innovative design solutions for workplace and R&D facilities. Success in this role contributes to client retention and new business opportunities.

Growth Opportunities:

• Leadership Advancement: Potential to progress to Senior Design Manager, Principal, or Practice Area Leader roles, taking on greater responsibility for client relationships, business development, and firm strategy.
• Skill Specialization: Opportunities to deepen expertise in specific areas such as workplace strategy, technology integration in design, sustainable design, or specific client sectors (e.g., tech, life sciences).
• Mentorship & Development: Access to internal mentorship programs, professional development resources, and potential support for further education or certifications to enhance design and leadership capabilities.

📝 Enhancement Note: The "Mid Level" designation suggests this role is for someone who has mastered the core design and project management skills and is ready to take on more significant client-facing responsibilities and team leadership challenges. Growth opportunities are likely tied to demonstrating client management skills and contributing to business development.

🌐 Work Environment

Office Type: Gensler offices are typically designed to reflect their design philosophy – modern, collaborative, and inspiring spaces that showcase their work and foster creativity. Expect an open-plan studio environment with various meeting spaces and resource areas. Office Location(s): The role is based in San Jose, California. Specific office amenities and accessibility would be detailed during the interview process.

Workspace Context:

• The workspace is designed to facilitate collaboration, with opportunities for spontaneous interaction among design teams and across disciplines.
• Access to necessary design technology, software, and resources will be provided to support project work.
• Team members are encouraged to engage in knowledge sharing and provide peer feedback, contributing to a culture of continuous learning and design improvement.

Work Schedule:

• Full-time, on-site position requiring presence in the San Jose office 5 days a week.
• Standard working hours are expected, though project demands may occasionally require flexibility.

📝 Enhancement Note: The emphasis on a fully on-site presence highlights Gensler's commitment to fostering a strong studio culture and facilitating in-person collaboration, which is often crucial in design-centric environments.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a hiring manager will review applications and portfolios to assess basic qualifications and suitability.
• Portfolio Presentation & Design Discussion: Candidates will likely present their portfolio, discussing key projects, their role, design rationale, and project management approach. Expect questions about client interaction, team leadership, and problem-solving.
• Team/Manager Interviews: Interviews with potential team members and the hiring manager to evaluate technical skills, cultural fit, and leadership potential.
• Client/Principal Interview: A final stage may involve meeting with senior leadership or principals to discuss business development acumen, strategic thinking, and overall fit with the firm's vision.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant projects (workplace interiors, R&D facilities) that showcase your design skills, project management capabilities, and client relationship acumen.
• Tell a Story: For each project, clearly articulate the client's brief, your design concept, the challenges faced, your specific contributions (design, management, client interaction), and the project outcomes. Use visuals effectively.
• Highlight Process: Demonstrate your project management methodology, including how you managed scope, budget, schedule, and teams. Show your approach to client communication and problem-solving.
• Quantify Impact: Where possible, use metrics to demonstrate project success (e.g., client satisfaction, efficiency gains, sustainability achievements).
• Tailor to Gensler: Research Gensler's work and values. If possible, subtly tailor your presentation to align with their known strengths and client types in the San Jose market.

Challenge Preparation:

• Be prepared for potential design exercises or case studies that assess your problem-solving skills, conceptual thinking, and ability to articulate design solutions under time constraints.
• Practice discussing your project management approach, client communication strategies, and how you handle challenging project situations or client feedback.
• Prepare to discuss your understanding of workplace trends, sustainability, and how technology integrates into modern work environments.

📝 Enhancement Note: Given this is a design-focused role, the portfolio is paramount. Candidates should treat the portfolio presentation as a key interview component, preparing to articulate not just the "what" but the "how" and "why" behind their design and management decisions.

🛠 Tools & Technology Stack

Primary Tools:

• CAD Software: AutoCAD and Revit are explicitly required, indicating a need for proficiency in producing technical drawings and BIM models.
• Project Management Software: Experience with tools like MS Project is noted as a plus, suggesting familiarity with scheduling and resource management tools.
• Design & Visualization Software: While not explicitly listed, proficiency in other design software (e.g., Adobe Creative Suite, SketchUp, 3D rendering programs) is generally expected in design roles.

Analytics & Reporting:

• While not a data-heavy operations role, an understanding of how to track project financials, budgets, and timelines will be crucial. Experience with financial reporting tools or project accounting systems may be beneficial.
• Familiarity with tools that support sustainability reporting (e.g., for LEED documentation) could also be advantageous.

CRM & Automation:

• Client relationship management is key; therefore, familiarity with CRM principles is important, even if specific software isn't listed.
• Automation in this context likely refers to design process automation or BIM workflows rather than business process automation.

📝 Enhancement Note: Proficiency in Revit and AutoCAD is non-negotiable for this role. Candidates should be prepared to discuss their workflow and experience using these tools for design documentation and project delivery.

👥 Team Culture & Values

Operations Values:

• Client Focus: A strong commitment to understanding and exceeding client expectations through exceptional design and service.
• Design Excellence: A dedication to pushing creative boundaries and delivering innovative, high-quality design solutions.
• Collaboration: Fostering a team-oriented environment where diverse perspectives are valued and shared to achieve optimal project outcomes.
• Sustainability: Integrating environmentally responsible practices and promoting sustainable design solutions in all projects.
• Innovation: Encouraging new ideas, exploring emerging trends, and adopting new technologies to enhance the design process and outcomes.

Collaboration Style:

• Gensler promotes a highly collaborative studio environment where designers, technical staff, and client managers work closely together.
• Expect regular team meetings, design critiques, and cross-disciplinary discussions to ensure cohesive project development.
• Open communication and feedback are encouraged to support continuous improvement and innovation.

📝 Enhancement Note: The emphasis on collaboration and client focus suggests a culture that values both individual contribution and collective success. Successful candidates will likely be team players who can also inspire and lead others.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Needs with Design Vision: Effectively managing client expectations, budgets, and timelines while maintaining design integrity and innovation.
• Leading Diverse Teams: Inspiring and guiding multidisciplinary teams with varying skill sets and perspectives towards a common project goal.
• Staying Ahead of Trends: Keeping abreast of evolving workplace strategies, technological advancements, and sustainability practices to deliver cutting-edge designs.
• Business Development Contribution: Actively participating in client relationship building and business development efforts to secure future projects.

Learning & Development Opportunities:

• Professional Certifications: Support for obtaining or maintaining professional licenses (AIA, NCIDQ) and sustainability certifications (LEED AP, WELL AP).
• Internal Training: Access to Gensler's extensive internal training programs covering design skills, project management, leadership development, and industry best practices.
• Mentorship: Opportunities to be mentored by senior leaders and principals within the firm, gaining insights into career progression and firm strategy.

📝 Enhancement Note: This role presents an opportunity to hone both design leadership and client management skills, preparing individuals for more senior roles with greater strategic impact within the firm.

💡 Interview Preparation

Strategy Questions:

• Project Management Approach: "Describe your process for managing a corporate interiors project from initial client brief to final handover. How do you ensure projects stay on budget and schedule?"
• Client Relationship Building: "How do you establish trust and build strong, long-term relationships with clients? Can you share an example of a time you successfully managed a challenging client relationship?"
• Team Leadership & Mentoring: "How do you inspire and lead a design team to deliver exceptional results? What is your approach to mentoring junior designers?"
• Design Innovation: "What are the key trends you're seeing in workplace design? How do you integrate technology and sustainability into your designs?"
• Business Development: "How have you contributed to business development or client acquisition in your previous roles?"

Company & Culture Questions:

• "What attracts you to Gensler and this specific role in our San Jose office?"
• "How do you align with Gensler's value of 'designing for people'?"
• "Describe your ideal team environment and how you contribute to a collaborative culture."

Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, perhaps by project type or chronologically. For each project, include a brief overview, your specific role, key design decisions, challenges, and outcomes.
• Visuals: Use high-quality images, renderings, and plans. Highlight key design features and the impact of your work.
• Narrative: Clearly articulate your design process, problem-solving approach, and how you managed the project from a business and team perspective. Be ready to discuss budget, schedule, and client interaction for each presented project.
• Conciseness: Be prepared to present your portfolio within a set timeframe (typically 15-20 minutes), leaving ample time for Q&A. Focus on the most impactful projects and key takeaways.

Challenge Preparation:

• Be ready to discuss how you would approach a hypothetical design challenge for a tech client in the Bay Area, considering current workplace trends and employee experience needs.
• Practice articulating your experience with sustainability certifications and how you've implemented them in past projects.
• Prepare to answer questions about your leadership style and how you motivate teams.

📝 Enhancement Note: The interview process will heavily weigh your ability to articulate your design process, project management skills, and client engagement strategies, all supported by compelling evidence in your portfolio.

📌 Application Steps

To apply for this Design Manager position:

• Submit your application through the provided link on the Gensler careers portal.
• Prepare a comprehensive portfolio that showcases your best workplace interiors and R&D facility projects. Ensure it highlights your design skills, project management capabilities, client interaction experience, and team leadership.
• Tailor your resume to emphasize your 5+ years of experience in corporate interiors project management, client relationship building, and team leadership, using keywords from the job description.
• Practice your portfolio presentation. Be ready to discuss your design rationale, project challenges, solutions, and your specific contributions, as well as your approach to client management and team leadership.
• Research Gensler's San Jose office and recent projects to demonstrate your understanding of their work and your specific interest in contributing to their team.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions based on the provided data and Gensler's known profile. All details regarding responsibilities, qualifications, and processes should be verified directly with the hiring organization during the application and interview stages.